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🏆ExDeloitte | ExOracle | ExHBL 🏆Top Rated Client Engagement, Business Operations & Training Professional | MBA | ACCA | 15+ Years Experience I help organizations improve operations, develop people, and create scalable processes that drive performance. Over the last 15 years, I have worked across Banking, Consulting, SaaS, Auditing, Technology, and Startups with organizations including HBL, Oracle, Deloitte, and SS&C. My experience spans operations management, client engagement, learning & development, business process improvement, onboarding, and stakeholder management. In my most recent role as a Client Engagement Manager for a SaaS company, I built and managed client engagement processes, coordinated across sales, pre-sales, and project delivery teams, hired and trained team members, and helped support nearly $4M in soft-booked revenue during Q2 2025. Areas where I can help: ➡️Operations Management & Process Improvement • SOP development and documentation • Workflow design and optimization • KPI tracking and reporting • Team coordination and accountability systems • Business process re-engineering ➡️Client Engagement & Customer Success • Client onboarding and adoption • Stakeholder management • Strategic account support • Customer communication and follow-ups • Pre-sales and sales enablement support ➡️Training & Enablement • Employee onboarding programs • Sales and customer service training • Leadership and soft skills development • LMS administration and learning operations • Instructional design and training delivery Tools & Platforms: • Notion • ClickUp • Monday • Google Workspace • Microsoft Office Suite • Moodle • Docebo • Oracle Taleo Learn I hold an MBA in Finance and HR and I am a member of ACCA (UK). My background allows me to combine business acumen, operational thinking, and people development to help organizations build systems that scale. If you’re looking for someone who can improve processes, manage stakeholders, train teams, and drive execution, I’d be happy to discuss how I can help.

I help US-based businesses build compliant, high-performing HR systems — from scratch or optimized for scale. With 5+ years spanning Talent Acquisition, Organizational Development, Performance Management, and HR Compliance, I've partnered with teams across hospitality, export, and corporate sectors to reduce time-to-hire, improve retention, and build people-first cultures that actually stick. Here's what I bring to your organization: • Full-cycle recruitment & ATS management — from job posting to offer letter • HR policy development & Employee Handbook creation (FMLA, FLSA, ADA, I-9 compliant) • Performance management frameworks — KPIs, SMART goals, appraisal systems • HRIS implementation & payroll optimization (BambooHR, ADP, Workday) • Employee engagement, retention strategies & onboarding programs • Organizational Development — learning frameworks, succession planning & change management • G Suite (Google Docs, Google Excel, Google Forms, Google Calendar, Google Slide, Google Hangouts, Google Meet, Gmail) • Employer branding — LinkedIn strategy, job descriptions & talent pipeline building In my current role as HR Manager, I've logged 1,800+ hours managing end-to-end HR operations for a US-based client — supporting recruitment cycles, policy compliance, performance reviews, and day-to-day people operations. Previously, as People & Culture Business Partner and Assistant Manager HR & OD, I led cross-functional teams, built training programs from the ground up, and implemented structured appraisal systems that improved manager accountability and employee satisfaction scores. Whether you're a US startup building HR infrastructure from day one, a growing SMB looking to formalize your people processes, or an established business needing ongoing HR support — I can step in as your dedicated People & Culture partner. Let's build a workplace that's not just compliant — but one your team actually loves showing up to. Book a consultation or send me a message. I respond within 4 hours.

Zoho Developer | Zoho CRM | Zoho Creator | Zoho One | API & Automation Expert I am a Zoho Developer with 7+ years of experience helping businesses streamline operations using the Zoho ecosystem. I have worked with 500+ clients globally (USA, UK, UAE, Australia, KSA, and more), delivering scalable CRM systems, custom applications, and automation solutions. I specialize in transforming manual business processes into efficient, automated workflows using Zoho tools. I work closely with clients to understand their requirements and provide practical solutions, technical guidance, and real-world examples tailored to their business needs. My goal is to deliver reliable, scalable, and efficient systems that support long-term business growth. What I Do 1. Zoho CRM setup, customization, modules, workflows & automation. 2. Zoho Creator custom app development (low-code solutions). 3. Zoho One full-suite implementation & business process design. 4. Deluge scripting for advanced automation & custom logic. 5. API integrations (REST APIs, Webhooks, third-party apps). 6. Zoho Books, Zoho Inventory & Finance suite integrations. 7. Data migration, system restructuring & performance optimization. 8. Business workflow automation & process consulting. Services I Provide 1. Zoho CRM setup & customization, including modules, workflows, automation, and integrations. 2. Odoo ERP implementation including setup, module configuration, customization, and workflow automation. 3. ERPNext development & configuration including system setup, module customization, and workflow automation, 4. Salesforce & HubSpot CRM solutions including setup, customization, automation, and integration. 5. Microsoft Dynamics 365 integration including system setup, API connections, data synchronization, and workflow automation. 6. Deluge scripting (Zoho automation) to build custom logic, automate workflows, and enhance Zoho CRM and Creator functionality based on business requirements. 9. Zapier & n8n automation to connect applications, build automated workflows, and streamline business processes without manual effort. 10. REST API development & integration to connect systems, enable secure data exchange, and automate workflows across web and business applications. 11. Webhooks setup to enable real-time data syncing, automate workflows, and connect applications for instant event-driven communication. 13. Third-party integrations (Stripe, Shopify, QuickBooks, etc.) to connect business applications, sync data, and automate workflows for seamless operations. 14. React.js frontend development to build modern, responsive, and high-performance user interfaces for web applications and dashboards. 15. .NET Core backend development to build secure, scalable, and high-performance server-side applications, APIs, and business logic systems. 16. PHP & JavaScript applications development to build dynamic, interactive, and scalable web solutions tailored to your business requirements. 17. Custom web applications development to build scalable, secure, and advanced solutions. 18. WordPress development to build responsive, SEO-friendly websites with custom themes, plugins, and tailored functionality for your business needs. 19. Shopify store setup & customization to create high-converting eCommerce stores with custom design, product setup, and optimized shopping experience. 20. Android & iOS apps development to build cross-platform mobile applications with modern UI, smooth performance, and scalable functionality. 21. Microsoft Azure solutions including cloud deployment, hosting, and scalable infrastructure setup for secure and high-performance applications. 22. CI/CD pipelines setup to automate code integration, testing, and deployment for faster, reliable, and efficient software delivery. 23. Cloud deployment & hosting to deploy, manage, and scale applications on secure cloud infrastructure for high availability and performance. 24. DevOps automation to streamline development, deployment, and operations processes using CI/CD, infrastructure automation, and cloud integration. LET'S START I don’t just build systems. I design complete, scalable solutions that improve efficiency, automate operations, and help your business grow. Need a new system from scratch, improvements in your existing setup, or complex integrations between different platforms, I can help you turn your requirements into a fully working, optimized solution. Feel free to reach out, I’ll analyze your needs and deliver a solution that is practical, scalable, and tailored specifically to your business goals.

Hello! I'm a versatile IT professional with extensive experience in: ✔Research writing and publication ✔Curriculum development and training With a background in 👉computer engineering and a 🎓PhD, my entire academic career revolves around the creation of engaging and impactful educational content tailored to meet diverse learning needs. 🔴 MY Strengths: ✅Research Writing: exceptional skills in crafting clear, concise, and engaging content, including research articles, blogs, technical documentation, and instructional materials. ✅Course Development: Proven ability to design and develop comprehensive curricula for a wide range of subjects, focusing on creating interactive and learner-centred experiences. ✅Training: Experienced in delivering training sessions both in-person and online, utilising effective teaching strategies and technologies to enhance learner engagement and retention. ✅Technical Proficiency: A strong background in various IT domains, with expertise in cyber security, network security, ethical hacking, and artificial intelligence, enables me to create technically accurate and relevant educational materials. 🔴What I offer: ✅customized course development tailored to your specific needs and goals. ✅Comprehensive and engaging training materials are designed to facilitate effective learning. ✅professional writing services, including content creation, editing, and proofreading. 🔴Why Choose Me: ✅Experience: Over 20 ears of experience in writing, course development, and training. ✅Quality: Commitment to delivering high-quality content that meets your objectives and exceeds your expectations. ✅Adaptability: Ability to work with clients from various industries and adapt to different learning styles and requirements. ✅Passion: A genuine passion for education and a dedication to helping others succeed. ✅ Client Satisfaction: A happy customer is my priority 🔴Lets work together. If you're looking for a reliable, skilled, and passionate professional to help you with writing, course development, or training, let's meet to discuss your goals.

Trained at HARVARD Business School in Leadership & Negotiation, Graduate at 19 Summa cum Laude. An MS in Management Sciences graduate, a professional SOFT SKILLS TRAINER for over 7 years with professional work experience of over 10 years. I have worked at companies like Nestle and CornWall Educations and Trainings UK. Being a certified Trainer, I offer the following services and solutions to my clients; # Focus on designing training programs tailored to the specific needs of trainees/teams/employees. # Creating learning content that promotes continual learning and growth as well as professional development. # Training needs assessment focusing on analyzing the problem, the audience, and potential solutions # Designing training solutions including learning objectives, instructional documents, storyboards, and prototypes. # Developing learning content for the instructor-led classroom, e-learning, and/or blended learning experiences. I have experience in conducting workshops and training facilitation, and I have created multiple facilitator guides to help other trainers/ facilitators to deliver the learning experiences to the learners. My Expertise: Training & Development, Curriculum Design, Learning & Development, Training Design, Instructional Design, Learning Experiences Design, E-Learning Content, Adult Learning, Blended Learning, Education Technology, Learning Content Development, Facilitation, And Knowledge Management. I look forward to connecting and helping my clients achieve their desired developmental needs.

🌟Profile Snapshot: 🌟 1. Former Top-Rated Plus Freelancer on Upwork ⭐🚀 2. Founder of Ripple Effect Global 🌟🏆 3. Co-Founder and Partner at of LugalTech 🌟🏆 4. Leadership Development Consultant 🌍📈 5. Designed Instructional Materials for Global Clients 📚🌐 6. Coaching Clients in 15+ Countries 🌍🎯 7. Worked with C-Level Clients 🏢💼 8. Received Rewards from Clients After Achieving Their Goals 🎁🌟 9. Trained AI Models for Self-Help with SCALE AI 🤖🌟 10. Podcast Host for LinkedIn Audience 🎙️👥 Are you struggling to create engaging training materials, navigate your career path, leverage AI for self-help, or find insightful content on leadership and well-being? 🌟 With over 14 years of experience in Instructional Design, Life and Career Coaching, and more, I specialize in delivering impactful solutions across various domains. My diverse expertise allows me to address multiple needs, ensuring comprehensive support for individuals, teams, organizations, and communities. Here’s how I can help you: 1. Instructional Design: I craft customized workbooks, manuals, guides, and slide decks that are engaging and effective, using the ADDIE model and Bloom’s Taxonomy. 📚📝 2. Life and Career Coaching: I offer personalized coaching that helps you achieve your personal and professional goals, leveraging proven frameworks like GROW and DARE. 🌟🎯 3. Training AI on Self-Help: I design AI-driven solutions to enhance self-help resources, providing innovative tools and strategies for personal development. 🤖💡 4. Podcast Host: I share insights on leadership, workplace, and well-being through my podcast on LinkedIn, engaging a following of over 34,000. 🎙️📈 Ready to transform your training materials, achieve your career goals, or explore cutting-edge self-help solutions? Let’s connect and create impactful experiences together! 📞✨ Best regards, Farhan Ali Jamali Global Coach | Instructional Design | AI Trainer (Self-Help) | Podcast