šExDeloitte | ExOracle | ExHBL
šTop Rated Client Engagement, Business Operations & Training Professional | MBA | ACCA | 15+ Years Experience
I help organizations improve operations, develop people, and create scalable processes that drive performance.
Over the last 15 years, I have worked across Banking, Consulting, SaaS, Auditing, Technology, and Startups with organizations including HBL, Oracle, Deloitte, and SS&C. My experience spans operations management, client engagement, learning & development, business process improvement, onboarding, and stakeholder management.
In my most recent role as a Client Engagement Manager for a SaaS company, I built and managed client engagement processes, coordinated across sales, pre-sales, and project delivery teams, hired and trained team members, and helped support nearly $4M in soft-booked revenue during Q2 2025.
Areas where I can help:
ā”ļøOperations Management & Process Improvement
⢠SOP development and documentation
⢠Workflow design and optimization
⢠KPI tracking and reporting
⢠Team coordination and accountability systems
⢠Business process re-engineering
ā”ļøClient Engagement & Customer Success
⢠Client onboarding and adoption
⢠Stakeholder management
⢠Strategic account support
⢠Customer communication and follow-ups
⢠Pre-sales and sales enablement support
ā”ļøTraining & Enablement
⢠Employee onboarding programs
⢠Sales and customer service training
⢠Leadership and soft skills development
⢠LMS administration and learning operations
⢠Instructional design and training delivery
Tools & Platforms:
⢠Notion
⢠ClickUp
⢠Monday
⢠Google Workspace
⢠Microsoft Office Suite
⢠Moodle
⢠Docebo
⢠Oracle Taleo Learn
I hold an MBA in Finance and HR and I am a member of ACCA (UK). My background allows me to combine business acumen, operational thinking, and people development to help organizations build systems that scale.
If youāre looking for someone who can improve processes, manage stakeholders, train teams, and drive execution, Iād be happy to discuss how I can help.
Training & Development
Employee Training
Instructional Design
Employee Onboarding
Learning Management System
Elearning
Instruction Manual
TalentLMS
Training Needs Analysis
Assessment Activity
Training Plan
Curriculum Development
Employee Engagement
Training Design
HR & Business Services
Farhan Ali J.
Karachi, Pakistan
$35/hr
4.9
46 jobs
šProfile Snapshot: š
1. Former Top-Rated Plus Freelancer on Upwork āš
2. Founder of Ripple Effect Global šš
3. Co-Founder and Partner at of LugalTech šš
4. Leadership Development Consultant šš
5. Designed Instructional Materials for Global Clients šš
6. Coaching Clients in 15+ Countries ššÆ
7. Worked with C-Level Clients š¢š¼
8. Received Rewards from Clients After Achieving Their Goals šš
9. Trained AI Models for Self-Help with SCALE AI š¤š
10. Podcast Host for LinkedIn Audience šļøš„
Are you struggling to create engaging training materials, navigate your career path, leverage AI for self-help, or find insightful content on leadership and well-being? š
With over 14 years of experience in Instructional Design, Life and Career Coaching, and more, I specialize in delivering impactful solutions across various domains. My diverse expertise allows me to address multiple needs, ensuring comprehensive support for individuals, teams, organizations, and communities.
Hereās how I can help you:
1. Instructional Design: I craft customized workbooks, manuals, guides, and slide decks that are engaging and effective, using the ADDIE model and Bloomās Taxonomy. šš
2. Life and Career Coaching: I offer personalized coaching that helps you achieve your personal and professional goals, leveraging proven frameworks like GROW and DARE. ššÆ
3. Training AI on Self-Help: I design AI-driven solutions to enhance self-help resources, providing innovative tools and strategies for personal development. š¤š”
4. Podcast Host: I share insights on leadership, workplace, and well-being through my podcast on LinkedIn, engaging a following of over 34,000. šļøš
Ready to transform your training materials, achieve your career goals, or explore cutting-edge self-help solutions? Letās connect and create impactful experiences together! šāØ
Best regards,
Farhan Ali Jamali
Global Coach | Instructional Design | AI Trainer (Self-Help) | Podcast
Training & Development
Instructional Design
Compliance Training
Professional Training
Coaching
Training Design
Training Presentation
Life Coaching
Career Coaching
Self-Help
Training Materials
Instruction Manual
WorkBook
AI Model Training
AI Model Training Prompt
Tahamee S.
Karachi, Pakistan
$15/hr
5.0
4 jobs
I help US-based businesses build compliant, high-performing HR systems ā from scratch or optimized for scale. With 5+ years spanning Talent Acquisition, Organizational Development, Performance Management, and HR Compliance, I've partnered with teams across hospitality, export, and corporate sectors to reduce time-to-hire, improve retention, and build people-first cultures that actually stick.
Here's what I bring to your organization:
⢠Full-cycle recruitment & ATS management ā from job posting to offer letter
⢠HR policy development & Employee Handbook creation (FMLA, FLSA, ADA, I-9 compliant)
⢠Performance management frameworks ā KPIs, SMART goals, appraisal systems
⢠HRIS implementation & payroll optimization (BambooHR, ADP, Workday)
⢠Employee engagement, retention strategies & onboarding programs
⢠Organizational Development ā learning frameworks, succession planning & change management
⢠G Suite (Google Docs, Google Excel, Google Forms, Google Calendar, Google Slide, Google Hangouts, Google Meet, Gmail)
⢠Employer branding ā LinkedIn strategy, job descriptions & talent pipeline building
In my current role as HR Manager, I've logged 1,800+ hours managing end-to-end HR operations for a US-based client ā supporting recruitment cycles, policy compliance, performance reviews, and day-to-day people operations. Previously, as People & Culture Business Partner and Assistant Manager HR & OD, I led cross-functional teams, built training programs from the ground up, and implemented structured appraisal systems that improved manager accountability and employee satisfaction scores.
Whether you're a US startup building HR infrastructure from day one, a growing SMB looking to formalize your people processes, or an established business needing ongoing HR support ā I can step in as your dedicated People & Culture partner. Let's build a workplace that's not just compliant ā but one your team actually loves showing up to. Book a consultation or send me a message. I respond within 4 hours.
Training & Development
Recruiting
Management Consulting
Resume Screening
HR Policy
Cost Planning
Staff Orientation & Onboarding Materials
Employment Handbook
Security Policies & Procedures Documentation
Applicant Tracking Systems
Employment Law
Payroll Accounting
Organizational Development
Compensation & Benefits
TalentGuard Performance Management
Employee Relations
Policy Writing
Project Management Professional
Resume Screening Chatbot
LinkedIn Development
Fatima G.
Karachi, Pakistan
$20/hr
4.9
3 jobs
š„Nearly 8 years of marketing experience
šCertified in Marketing from University of British Columbia, Stanford, Imperial College London & Harvard
šSix Sigma Black Belt holder from University of Amsterdam
š¤Collaborated with over 100 renowned brands š
šProvided strategic marketing solutions to 200+ corporate-level companies š¼
Hello, I'm Fatima, a seasoned 360 marketer with 8 years of industry experience. I've had the pleasure of serving over 200 satisfied clients, both companies and individuals. My expertise is validated through certifications from Udemy, LinkedIn, Stanford, Harvard, HarvardX, University of Amsterdam, University of British Columbia, and Imperial College London.
I offer a comprehensive suite of services aimed at propelling your business forward. From profile and competitive brand analysis to cutting-edge social media strategies, graphic designs, engaging video edits, and everything in between, I provide a one-stop solution for all your marketing needs.
Throughout my career, I've held key positions in renowned companies like WEBFX, Nationwide ME Properties, Emaar, Binghatti, Sobha Realty, Damac, Kuber Events, Abtach, Bonanza Satrangi, Millac, and Luckyone Mall, among others. I've successfully completed over 100 projects spanning 15 countries, always delivering on time without exception.
āIf you're ready for a long-term partnership that promises mutual growth and success, let's connect!
Training & Development
Marketing Strategy
Creative Strategy
Social Media Design
Brand Strategy
Gap Analysis
Ad Creative
Video Editing
Video Intro & Outro
Social Media Video
Social Media Content Creation
Social Media Graphic
Social Media Cover
YouTube Video
Branding
Personal Branding
Customer Service
Community Promotion & Growth Hacking
DMAIC
Sales Strategy
Brand Management
Digital Strategy
Consultation Session
Growth Strategy
Tabassum W.
Karachi, Pakistan
$35/hr
4.9
15 jobs
Hello!
I'm a versatile IT professional with extensive experience in:
āResearch writing and publication
āCurriculum development and training
With a background in šcomputer engineering and a šPhD, my entire academic career revolves around the creation of engaging and impactful educational content tailored to meet diverse learning needs.
š“ MY Strengths:
ā Research Writing: exceptional skills in crafting clear, concise, and engaging content, including research articles, blogs, technical documentation, and instructional materials.
ā Course Development: Proven ability to design and develop comprehensive curricula for a wide range of subjects, focusing on creating interactive and learner-centred experiences.
ā Training: Experienced in delivering training sessions both in-person and online, utilising effective teaching strategies and technologies to enhance learner engagement and retention.
ā Technical Proficiency: A strong background in various IT domains, with expertise in cyber security, network security, ethical hacking, and artificial intelligence, enables me to create technically accurate and relevant educational materials.
š“What I offer:
ā customized course development tailored to your specific needs and goals.
ā Comprehensive and engaging training materials are designed to facilitate effective learning.
ā professional writing services, including content creation, editing, and proofreading.
š“Why Choose Me:
ā Experience: Over 20 ears of experience in writing, course development, and training.
ā Quality: Commitment to delivering high-quality content that meets your objectives and exceeds your expectations.
ā Adaptability: Ability to work with clients from various industries and adapt to different learning styles and requirements.
ā Passion: A genuine passion for education and a dedication to helping others succeed.
ā Client Satisfaction: A happy customer is my priority
š“Lets work together.
If you're looking for a reliable, skilled, and passionate professional to help you with writing, course development, or training, let's meet to discuss your goals.
Training & Development
Research Paper Writing
Curriculum Design
Wireless Communication
Instructional Design
Network Design
Writing
Training Online LMS
Presentation Design
Security Engineering
Content Writing
Cybersecurity Tool
Shehzada Muhammad F.
Karachi, Pakistan
$20/hr
4.6
40 jobs
š Certified Zoho Developer | šļø 500+ Zoho Implementations | š 200+ Projects Delivered | ā±ļø 1,000+ Hours Completed | šÆ 100% Client Satisfaction | š Global Time Zone Coverage | š”ļø Reliable Ongoing Support
I am a Certified Zoho Developer with 8+ years of experience. I have worked with 1000+ clients globally, delivering scalable CRM solutions, custom applications, business automation, and system integrations.
I specialize in transforming manual business processes into efficient, automated workflows using Zoho CRM, Zoho One, Zoho Creator, Zoho Books, Zoho Inventory, Deluge, REST APIs, Webhooks, and third-party integrations.
Beyond the Zoho ecosystem, I also have experience with Odoo, ERPNext, Salesforce, HubSpot, Microsoft Dynamics 365, React.js, .NET Core, PHP, JavaScript, WordPress, Shopify, Azure, cloud deployment, CI/CD and DevOps.
This allows me to handle projects that require not only CRM configuration but also custom development, API integration, external applications, and complete business system architecture.
I work closely with clients to understand their business requirements, identify process gaps, and build practical solutions that improve efficiency, reduce manual work, and support long-term business growth.
What I Do
1. Zoho CRM setup, customization, modules, workflows & automation.
2. Zoho Creator custom app development (low-code solutions).
3. Zoho One full-suite implementation & business process design.
4. Deluge scripting for advanced automation & custom logic.
5. API integrations (REST APIs, Webhooks, third-party apps).
6. Zoho Books, Zoho Inventory & Finance suite integrations.
7. Data migration, system restructuring & performance optimization.
8. Business workflow automation & process consulting.
Services I Provide
1. Zoho CRM setup & customization, including modules, workflows, automation, and integrations.
2. Odoo ERP implementation including setup, module configuration, customization, and workflow automation.
3. ERPNext development & configuration including system setup, module customization, and workflow automation,
4. Salesforce & HubSpot CRM solutions including setup, customization, automation, and integration.
5. Microsoft Dynamics 365 integration including system setup, API connections, data synchronization, and workflow automation.
6. Deluge scripting (Zoho automation) to build custom logic, automate workflows, and enhance Zoho CRM and Creator functionality based on business requirements.
9. Zapier & n8n automation to connect applications, build automated workflows, and streamline business processes without manual effort.
10. REST API development & integration to connect systems, enable secure data exchange, and automate workflows across web and business applications.
11. Webhooks setup to enable real-time data syncing, automate workflows, and connect applications for instant event-driven communication.
13. Third-party integrations (Stripe, Shopify, QuickBooks, etc.) to connect business applications, sync data, and automate workflows for seamless operations.
14. React.js frontend development to build modern, responsive, and high-performance user interfaces for web applications and dashboards.
15. .NET Core backend development to build secure, scalable, and high-performance server-side applications, APIs, and business logic systems.
16. PHP & JavaScript applications development to build dynamic, interactive, and scalable web solutions tailored to your business requirements.
17. Custom web applications development to build scalable, secure, and advanced solutions.
Need a new system from scratch, improvements in your existing setup, or complex integrations between different platforms, I can help you turn your requirements into a fully working, optimized solution.
Feel free to reach out, Iāll analyze your needs and deliver a solution that is practical, scalable, and tailored specifically to your business goals.
Training & Development
Zoho Creator
Zoho CRM
CRM Software
Zoho Books
ERP Software
Zoho Desk
Zoho Analytics
Zoho Projects
Zoho PageSense
Zoho Recruit
Zoho Platform
Zoho Sprints
Zoho Survey
Client Management
Finance & Accounting
Website Integration
Consultation Session
IT Consultation
Solution Architecture Consultation
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