Hire the Best Training & Development Professionals
in the United Arab Emirates

Welcome to my profile, I am Amit - a versatile Talent Acquisition Professional with hands-on experience across multiple industries and functions. Throughout my career, I’ve learned to quickly read team dynamics, identify hidden stressors, and recognize the interpersonal patterns that shape your work life. That real-world background, combined with my deep interest in industrial psychology, gives me a unique edge as a career therapist, interview coach, and career clarity consultant. Whether you’re dealing with a difficult boss, preparing for a tough interview, or feeling uncertain about your next career move, I help you navigate the path with greater confidence and clarity. My approach is practical, supportive, and personalized. Together, we’ll tackle communication challenges, manage stress, and fine-tune your goals — all while working on proven strategies you can put into action right away. And as I continue my training through a course at Yale University, I’m bringing even more evidence-based tools into my practice. That means you benefit from both hands-on industry insight and up-to-date psychological research — a powerful combination to help you grow and thrive professionally. With me, you won’t just vent — you’ll gain clear, actionable solutions tailored to your unique goals. Whether it’s career therapy, interview prep, or career coaching, I’m here to help you take the next step with skill and confidence. Let’s work together to reduce your stress, build your self-assurance, and unlock your full potential at work. Reach out today — I’d love to support you on this journey.

Accomplished Customer Experience and CRM Manager with 15+ years' expertise in driving digital transformation, optimizing operations, and ensuring exceptional customer satisfaction. Proficient in Salesforce administration, data analytics, and cross-functional collaboration to deliver quality assurance and process improvements. Adept in project management, team leadership, and training development, consistently elevating service quality and customer experience. Skills: • Digital Transformation • Business Operations • Customer Satisfaction • Cross-Functional Collaboration • Customer Relationship Management (CRM) • Salesforce Administration • Data Analytics • Quality Assurance • Team Management • Project Management • Process Improvement • Training & Development Software Proficiency: MS Office (Word, Advanced Excel, PowerPoint), CRM Platforms (Salesforce, Sage, Zendesk, Asana), ERP (Oracle, System1A), VoIP Systems (Avaya, Genesys, Saicom), SaaS Platforms (Help Scout, Shopify, Confluence), Data Analytics & Visualization (Power BI), Customer Experience Tools (AskNicely, Satmetrix, Medallia)

I am a committed sustainability professional, offering comprehensive consultancy services and training that seamlessly integrate the principles of Sustainability, ISO standards, ESG, Occupational Health and Safety (OHS), and Environmental Management. My expertise extends across a wide range of areas, including the development and management of detailed documentation such as manuals, policies, procedures, SOPs, audits, and more within the sustainability domain. ➤ My Expertise - ESG & Sustainability Consultancy Services : 🟉ESG Strategy Development 🟉ESG Reporting and Disclosures 🟉Materiality Assessments 🟉Stakeholder Engagement and Analysis 🟉Corporate Social Responsibility (CSR) Program Design 🟉ESG Data Management and Analytics 🟉Sustainability Performance Metrics 🟉Sustainability Reporting (GRI, SASB) 🟉Carbon Footprint Analysis 🟉GHG Inventory Development 🟉Environmental Impact Assessments (EIA) 🟉Environmental Management System (EMS) Implementation (ISO 14001) 🟉Waste Management and Recycling Strategies ➤ My Expertise - ESG & Sustainability Training Services : 🟉Life Cycle Assessment (LCA) Training 🟉Circular Economy Training 🟉Environmental Impact Assessments (EIA) Training 🟉Environmental Management System (EMS) (ISO 14001 : 2015) Training 🟉Environmental Compliance Training 🟉GHG Emissions Management Training ➤ My Expertise - Occupational Health and Safety Consultancy / Training Services : 🟉ISO 45001:2018 Occupational Health & Safety (OHS) 🟉HSE Management System Implementation 🟉 Fire Safety 🟉 Legionella Awareness 🟉Safety Audits and Compliance Assessments 🟉Safety Culture Development 🟉Emergency Preparedness and Response Planning 🟉Health and Safety Policy Development 🟉Contractor Safety Management 🟉Risk Assessment and Hazard Identification 🟉Occupational Safety and Health Administration (OSHA) Training 🟉Fire Safety Training 🟉Incident Investigation Training 🟉Risk Assessment and Hazard Identification Training 🟉Emergency Response Training 🟉Ergonomics Training

Please read all of my Expertise in the servise industries: As an Advanced Medical Interpreter, Quality Analyst, and Trainer, I have successfully trained over 200 interpreters proficient in various languages. Leveraging my diverse background, I specialize as an experienced Medical Interpreter for Hindi, Urdu, and Kashmiri. My professional journey includes collaborations with leading Interpretation service providers within the industry. I actively contributed to the design of 40 and 60-hour Medical Interpretation courses tailored to meet the specific needs of my clients. Additionally, I conducted comprehensive case studies, addressing various aspects of interpretation and associated challenges, particularly within the South Asian subcontinent. My expertise extends beyond interpretation, encompassing a profound understanding of the Translation industry. I lead a well-qualified team capable of providing translation services for all languages and industries. With a pool of experienced and trained in-house interpreters, I am keen on exploring opportunities to serve as a vendor, business provider, or training partner to enhance your interpreter team. I have accumulated extensive experience in linguistic services, particularly in Hindi, Urdu, and Kashmiri languages. My proficiency in these languages has allowed me to undertake a wide range of projects, including translations, transcriptions, subtitling, and voiceovers. Whether it's financial, medical, legal, marketing, or cryptocurrency-related content, I have successfully delivered high-quality results tailored to the specific needs of each project. In addition to the mentioned industries, I have also worked on projects related to technology, education, entertainment, and more. This diverse exposure has equipped me with a versatile skill set and an adaptable approach to tackling various subject matters and challenges. I take pride in my attention to detail, accuracy, and commitment to delivering projects on time and within budget. My ability to maintain confidentiality and handle sensitive information with professionalism further strengthens my suitability for roles requiring linguistic expertise in specialized fields. As an adept Healthcare Administration Specialist, I bring a wealth of expertise in insurance credentialing and medical billing, ensuring seamless operations and revenue optimization for healthcare practices. My skills include: Insurance Credentialing: Proficient in Medicare & Medicaid, Commercial Insurances, CAQH, EFT, ERA & EDI, and adept at navigating web portals for seamless processing. I excel in updating provider demographics through platforms like NPPES, and efficiently handle NPI enrollments, as well as managing applications for malpractice and DEA. Medical Billing (HIPAA Compliant): With a keen eye for detail and adherence to HIPAA guidelines, I manage patient scheduling, benefits verification, denials management, rejections, and appeals, and proficiently handle EOB and ERA posting. Spearheaded the recruitment process for a diverse range of roles, with a focus on sourcing and hiring interpreters, translators, and professionals for both IT and non-IT positions. Successfully filled positions across various industries, ensuring a high level of proficiency and cultural competence in language-specific roles. Developed and maintained strong relationships with clients and candidates to understand their needs and preferences, resulting in a high satisfaction rate and repeat business. Utilized a variety of sourcing techniques, including job boards, social media, networking events, and referrals, to identify top talent in the market. Conducted thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit, resulting in high-quality placements and low turnover rates. Managed end-to-end recruitment processes, including candidate sourcing, screening, interviewing, offer negotiation, and onboarding, ensuring a seamless experience for both clients and candidates. Specialized in US staffing, ensuring compliance with local labor laws and regulations while sourcing and placing candidates in various roles across different states. Actively participated in team meetings and training sessions to share best practices, improve processes, and contribute to the overall success of the recruitment team.

Looking for an Online Course Creator or Instructional Designer who can turn your ideas into a structured, engaging, and sellable course? Need an experienced eLearning Developer who can build your course from concept to launch? I help coaches, entrepreneurs, and businesses create high-quality online courses that are not only engaging—but also built to deliver real learning outcomes and scale your business. With 10+ years of experience as an Online Course Developer, Instructional Designer, and eLearning Expert, I specialize in transforming raw content into complete, professional, and high-converting learning experiences. 🚀 What I Can Help You With: - Online Course Creation (idea → launch) - Course Curriculum Development & Course Design - Course Script Writing & Storyboarding - Instructional Design & eLearning Development - Kajabi, Thinkific, Teachable Course Setup - LMS Development (LearnDash, TutorLMS) - Training Programs & Workshop Development 🎯 My Core Expertise: - Online Course Creator - Course Developer - Instructional Designer - eLearning Developer - Learning Experience Design (LXD) 🛠 Tools & Platforms: - Kajabi | Thinkific | Teachable | LearnDash | TutorLMS - Camtasia | Adobe Premiere Pro | Canva | PowerPoint | Google Slides 💡 Why Clients Choose Me: - 10+ years in online course development & eLearning - Experience across multiple industries and niches - Focus on engagement, clarity, and real results - Clear process from concept → development → launch 📩 Let’s Build Your Course If you’re serious about creating a professional, engaging, and scalable online course, send me a message—I’d love to discuss your project.

Please note that my hourly rate for training delivery is between $50-$100 USD depending on timezone and training subject. Hello! I am originally from Manchester (UK) and currently working as an IT Trainer in Dubai. I have 5+ years of experience in training delivery, presentation design and creation of training guides & manuals. As well as this, I also have vast experience in logo design, character illustration and animation. Please view my portfolio below, along with a list of areas I can assist you with. • Microsoft Office (PPT, Excel, Word, Outlook) • Training delivery (online/or physical sessions) • Training presentations • Training guides and videos • Video Editing • SharePoint Administration • SharePoint Training • Microsoft Teams Training • Management of online LMS • WordPress administration • Logo Design • Brand Identity • Illustrations • Gaming Logos • Comic Art Please get in touch if you have any questions or would like to see more samples of my work. Thank you!