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I help organizations transform complex information into engaging, compelling digital learning experiences that build confidence, accelerate performance, and support long-term retention. With 17+ years of experience in instructional design, higher education, and workforce development, I specialize in designing eLearning, microlearning, and blended training that is grounded in evidence-based adult learning theory — including Mager-style performance objectives, Bloom’s taxonomy, Gagné’s events of instruction, and the ARCS motivation model. I bring strong experience in: Healthcare & regulated environments System/process training & onboarding Compliance, DEI, and mandatory reporting modules SME partnership & curriculum development Articulate Storyline, Rise, LMS setup & SCORM delivery I hold a Master’s in Education and an Instructional Design certificate, and I maintain a 100% job completion rating on Upwork. My approach combines instructional strategy, clarity, and empathy — ensuring that every learner feels supported and capable as they develop new skills. If you need thoughtful, well-designed learning that drives real behavior change and equips your team for success, I’d love to partner with you.

Organizations rarely struggle because they lack training. More often, they struggle because learning, technology, and business goals aren't working together. That's where I come in. I'm Benjamin Ejiga, a Learning Experience Architect with over 12 years of experience helping organizations design learning experiences, curricula, and learning ecosystems that improve capability, performance, and measurable outcomes. Whether I'm developing a single interactive course or helping shape a large learning initiative, I believe better learning starts with better questions. I rarely begin by asking, "What should we build?" Instead, I ask, "What problem are we trying to solve?" Sometimes the answer is an eLearning course. Sometimes it's a redesigned curriculum. Sometimes it's a better assessment strategy, a more intuitive learner experience, or a scalable learning system. By understanding the bigger picture first, I help clients invest in learning solutions that create lasting value—not simply more content. WHAT I CAN HELP WITH • Learning Strategy & Capability Development • Curriculum & Programme Design • Instructional Design & Storyboarding • Interactive eLearning Development • Scenario-Based Learning • Compliance & Technical Training • Assessment & Learning Frameworks • Learning Design Systems • SCORM & xAPI Implementation • LMS & Learning Technology Consulting MY APPROACH As a Learning Experience Architect, I naturally zoom out before I zoom in. Whether I'm designing a curriculum, crafting an interactive learning experience, or architecting a learning platform, I ask one simple question: "How does this fit into the bigger picture?" That mindset allows me to connect learning strategy, learner experience, technology, and business goals into solutions that are practical, scalable, and built to last. TOOLS & TECHNOLOGIES • Articulate Storyline 360 • Rise 360 • Adobe Captivate • Lectora Inspire • iSpring Suite • Camtasia • Vyond • SCORM & xAPI Beyond traditional authoring tools, I also work with modern learning technologies including Next.js, Rust, AI-assisted learning workflows, and enterprise learning platform architecture when projects require more than course development. TYPICAL PROJECTS ✓ Interactive eLearning ✓ Storyline Development ✓ SCORM Course Packaging ✓ PowerPoint to eLearning Conversion ✓ Curriculum Design & Redesign ✓ Leadership Development Programmes ✓ Compliance Training ✓ Technical Training ✓ Learning Management System (LMS) Projects ✓ Learning Experience Platform (LXP) Consulting ✓ Assessment Design ✓ Learning Technology Strategy WHY CLIENTS WORK WITH ME I combine strategic thinking with hands-on execution. That means I can help define the learning challenge, design the right solution, develop engaging learning experiences, and support implementation—all while keeping the learner, the technology, and the business objective aligned. Every project starts with a conversation, not a course. If you're looking for someone to simply develop an eLearning course, you'll find many talented developers on Upwork. If you're looking for a Learning Experience Architect who enjoys solving complex problems as much as building engaging learning experiences, I'd be delighted to hear what you're working on.

I am a passionate believer that training is not just about content, it’s about getting results as a consequence of delivering content in ways that engage learners, gain buy-in, and reinforce best practices. I have always understood that learning is a process, not an event. It begins long before the teachable moments happen and it continues until we see a difference in people's lives.

Please allow me to introduce myself. I have been a training professional for over thirty years with extensive eLearning experience and hold a BS in Industrial Technology and an MS in Industrial Training. The majority of my career has been spent designing, developing, and managing eLearning programs for a variety of clients and industries. Over the years, I have developed a myriad of eLearning programs and am intimately familiar with proven methodologies. My project roles have varied from group director to project manager to instructional designer to programmer to media specialist. I also have instructed graduate level courses in eLearning and have spoken at variety of training and eLearning conferences in the US and Europe. I have used Articulate products starting with Presenter (beginning in 2002), all versions of Storyline, and now the entire 360 Suite. I also teach Storyline classes. I have used Captivate since version 1, and have spent literally thousands of hours using the tool, and have been a beta tester for the past versions. I am also an Adobe Certified Expert in Captivate and an Adobe Certified Instructor. Additionally, I am interested in talking with you about the rapid prototyping methodology that I apply to most engagements. Creativity, enthusiasm, and innovation are employed in everything that I do. If my credentials fit your company's current needs, please contact me for a conversation, an interview or portfolio samples. Sincerely, Mark Steiner See Work History section for current and past employers. Specific Project Highlights: • Mark Steiner assisted CDWs IT department in the eLearning support (Captivate) of a new internally developed sales tool rolled out to the entire sales force. The tool transitioned from mainframe to GUI interface and the eLearning helped support successful performance of all tasks on the new system. The courses were posted on the CDW LearnCenter LMS. • Mark Steiner partnered with Sanofi to design eLearning courses for pharmaceutical sales reps for an iPad application that they used on a daily basis. The application (iEI) helped manage their clients, routes, sequencing, sales intervals, sample dispensing to name a few. The training included Overviews and Simulations (You Try Its) for the learners to practice their skills. • Mark Steiner designed and developed eLearning courses for a new integrated system that managed materials, processes, R & D, and approval of Johnson & Johnson products. This training supported multiple user populations and roles. • Mark Steiner worked with United Airlines to update their online course evaluation and remediation approach and execution. This resulted in a new eLearning code base which was implemented department wide within the Global Customer Service Design & Deployment department. • Mark Steiner partnered with BMO Harris to envision and design a multi-layered training approach for new and existing loan officers. The first layer was a set of overview modules to provide foundational knowledge to new loan officers. Next, a set of software simulations were created allowing loan officers to step through key loan tasks performed within an internal broad, comprehensive system. And finally, Capstone Business Simulations were created simulating a "Day in the Life" of a loan officer. This was a 3-course set with each course simulating one week in a loan officer's work life. • Mark Steiner was engaged by the Brookfield Zoo to create their first ever eLearning courses for their employees and the many volunteers that work at the zoo. Courses included: Animal Welfare Awareness, Incident Reporting, and an Introduction to Zoonotic Diseases. • Mark Steiner is an Adobe Certified Expert in Captivate and an Adobe Certified Instructor, a CompTIA Certified Technical Trainer +, and enjoys speaking at eLearning and Training conferences in the US and Europe.

I help companies turn messy processes and scattered knowledge into clear, scalable learning that actually changes behavior. If your training feels confusing, outdated, or hard to maintain, I fix that. With 10+ years in learning & development, including 5+ years focused specifically on instructional design and learning experience design (LXD), I don't just build courses, I analyze what isn't working and design a better way to teach it. My background started in training delivery and HR-side learning roles, which means I design with a real understanding of how content actually lands with learners, not just how it looks on paper. I work across the full learning cycle: training needs analysis, content architecture, scripting, visual design, and LMS setup, turning scattered SME knowledge into structured, learner-centered e-learning. I've also led content production workflows, coordinating instructional design, video, and graphic teams to keep training programs consistent, on-schedule, and pedagogically sound, so I bring both hands-on execution and the ability to oversee larger training initiatives end to end. My toolkit: Articulate Rise, Kajabi (including custom HTML/CSS for branded, polished builds), TalentLMS, Tekmatic, Trainual and others. What clients come to me for: +Training needs analysis that identifies the real problem before building a solution +Courses that feel polished, modern, and easy to understand +Workbooks, lesson guides, and scripts that elevate the learning experience +LMS organization that finally makes sense to learners and admins +Oversight and coordination of larger training programs and content production pipelines If you're looking for someone who can analyze your training gap, design the fix, and bring it to life with zero chaos, let's talk.

I design instructional content, curriculum, and training experiences that turn complex information into clear, engaging, learner-centered materials. My work spans course development, instructional design, presentations, training resources, and multimedia learning content. I support projects from course planning through final delivery -- organizing content into logical learning sequences, developing objectives and activities, translating subject-matter expertise into accessible instruction, and creating polished materials that support learning. My work includes: - Curriculum and course development - Instructional design and learning activities - Training decks and facilitator materials - Video-based learning and scripts - Learner guides, job aids, and assessments - Google Slides, Docs, Sheets, and Vids - AI-supported learning and educational content With more than a decade of experience as a classroom teacher and district-level instructional leader, I bring a learner-centered approach to instructional design alongside experience in professional training, webinars, sales presentations, and client-facing content. I focus on what learners need to understand, how they’ll apply and practice it, and how content should be structured to create an effective learning experience -- while keeping real-world usability and client goals at the center. Whether you’re building a course from the ground up, redesigning existing curriculum, or creating training and presentation materials, I can help turn your content into a clear, polished, and purposeful learning experience.