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I am Certified Human Resources Professional with fifteen years of successful Recruiting and Organizational Management experience. I provide innovative solutions to various size companies to help you acquire talent and grow. Throughout my career I have supported various industries to include government contracting companies. I have been responsible for building Recruiting Teams, developing recruiting strategies, policies and procedures for Fortune 500 companies. I have helped reduce the time to fill, coordinate, manage and support all aspects of the recruiting process to include: job announcements, interview process, recruiting databases, website & job board postings, job fairs, social media recruitment, and marketing and branding. I have also created proactive sourcing strategic to achieve company goals. I look forward to providing you innovative solutions to meet your company needs. If you are a small employer looking to outsource your Recruiting look no further !! Organizational Management Services: Applicant Tracking System Configuration, implementation and user training Design and develop recruiting structure to align with company strategy Development of metrics Policy and procedure creation for compliance Process Improvement Certifications: Certified Society of Human Resource Management (SHRM) Professional Certified Strategic Workforce Planning by the Human Capital Institute Achievements Placed 300+ candidates in 30 days Stood up $250M federal contract and achieved a 95% fill rate in the first 30 days Created SOP's, workflow process Average time to fill rate less than 30 days Interview to hire ratio 2:1 Competencies Federal contracting recruiting experience Full life cycle recruiting Technical Recruiting Cleared Recruiting Executive Recruiting Proposal Recruiting Job Description creation and analysis Job Classification Onboarding Sourcing Interviewing Salary negotiation Applicant Tracking System Implementation Organizational Management Strategic Workforce Planning Forecasting Social Media Recruiting Knowledge of federal employment laws Boolean search

Growing a business or transitioning to a new HR system is great but without the right data and operational structure, things can get messy quickly. I work with UK businesses and software implementation consultants who need practical, risk-aware HR expertise. I specialise strictly in two high-stakes areas: HRIS System Document Migrations and Complex Employee Relations (managing disciplinaries, grievances, and workplace disputes). By bringing data discipline and UK employment law together, I ensure your new HR software is populated flawlessly, your historical files remain GDPR-compliant, and your staff issue documentation is completely bulletproof. ✔ CORE SPECIALISM 1: PLATFORM-AGNOSTIC HRIS DOCUMENT MIGRATION When transitioning to a new HRIS, internal teams get caught out manually moving thousands of loose legacy files. I act as an expert data-cleansing and migration gatekeeper. Because our file-structuring protocol is executed securely outside your live software environment, we support migrations into or out of any HR platform on the market. We handle the messy legacy extraction and deliver a "Bulk Import-Ready" package tailored to your destination software's exact import specifications, saving your team hundreds of manual hours. My services include: • Pre-migration file pool audits and diagnostic folder mapping. • Algorithmic filename string sanitisation (removing trailing spaces and illegal characters). • Unique ID reconciliation to completely eliminate record misallocation. • Compliant "Catch-All" taxonomy routing for obscure legacy documents. • Complete cross-platform compatibility (Workday, HiBob, Rippling, Deel, Personio, BambooHR, CIPHR, IRIS, Moorepay, SharePoint, and Google Drive). • Accredited Ecosystems: Breathe HR (Certified Partner) & Employment Hero. ✔ CORE SPECIALISM 2: EMPLOYEE RELATIONS & STAFF DISPUTES I provide highly structured, objective support for England-based employers facing sensitive workplace challenges: • Managing formal disciplinary and grievance processes from start to finish. • Drafting workplace dispute, absence management, and hearing documentation. • Creating compliance-safe contracts of employment and employee handbooks. • Strategic risk-aware decision support aligned strictly with ACAS guidelines. ✔ WHY CORPORATE PARTNERS WORK WITH ME • Flat-Fee, Value-Based Pricing: No unpredictable hourly billing or scope creep. • Strict Data Security: I do not require live system login credentials for bulk cleansing. • Dual Expertise: I understand both the IT data matrix and the legal compliance behind the record. I work best with fast-growing SMEs, startups, and independent HR software implementation consultants who need a trusted backend delivery partner to keep projects on schedule. If you have an upcoming software rollout or a pressing staff issue to resolve, click "Invite to Job" and let's schedule a brief introductory call.

⤷ I am a 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐅𝐮𝐥𝐥-𝐂𝐲𝐜𝐥𝐞 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐞𝐫, 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐞𝐫, 𝐚𝐧𝐝 𝐓𝐚𝐥𝐞𝐧𝐭 𝐒𝐨𝐮𝐫𝐜𝐞𝐫 with 𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in Technical Recruitment, IT Recruitment, Talent Acquisition, Candidate Sourcing, Candidate Screening, and 𝗘𝗻𝗱-𝘁𝗼-𝗘𝗻𝗱 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁. I partner with 𝐒𝐚𝐚𝐒, 𝐅𝐢𝐧𝐓𝐞𝐜𝐡, 𝐀𝐈, 𝐒𝐭𝐚𝐫𝐭𝐮𝐩𝐬, and 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐀𝐠𝐞𝐧𝐜𝐢𝐞𝐬 to build high-performing teams through 𝗳𝘂𝗹𝗹-𝗰𝘆𝗰𝗹𝗲 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 and 𝘁𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝘁𝗮𝗹𝗲𝗻𝘁 𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴. I specialize in identifying and engaging 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫𝐬, 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠, 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥, 𝐈𝐓, 𝐒𝐚𝐥𝐞𝐬, 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐚𝐧𝐝 𝐆𝐓𝐌 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬, with a strong focus on 𝐖𝐞𝐛𝟑, 𝐂𝐫𝐲𝐩𝐭𝐨, 𝐚𝐧𝐝 𝐁𝐥𝐨𝐜𝐤𝐜𝐡𝐚𝐢𝐧, 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 talent. ➤ My focus is simple: 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥 𝘺𝘰𝘶𝘳 𝘩𝘪𝘳𝘪𝘯𝘨 𝘯𝘦𝘦𝘥𝘴, 𝘧𝘪𝘯𝘥 𝘵𝘩𝘦 𝘳𝘪𝘨𝘩𝘵 𝘵𝘢𝘭𝘦𝘯𝘵, 𝘦𝘯𝘨𝘢𝘨𝘦 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦𝘴, 𝘢𝘯𝘥 𝘣𝘶𝘪𝘭𝘥 𝘢 𝘴𝘵𝘳𝘰𝘯𝘨 𝘵𝘢𝘭𝘦𝘯𝘵 𝘱𝘪𝘱𝘦𝘭𝘪𝘯𝘦 𝘵𝘩𝘢𝘵 𝘴𝘶𝘱𝘱𝘰𝘳𝘵𝘴 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭 𝘩𝘪𝘳𝘪𝘯𝘨. ➤ My approach combines: 𝘓𝘪𝘯𝘬𝘦𝘥𝘐𝘯 𝘙𝘦𝘤𝘳𝘶𝘪𝘵𝘦𝘳, 𝘎𝘭𝘰𝘣𝘢𝘭 𝘛𝘢𝘭𝘦𝘯𝘵 𝘚𝘰𝘶𝘳𝘤𝘪𝘯𝘨, 𝘊𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩, 𝘛𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘙𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵, 𝘌𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘚𝘦𝘢𝘳𝘤𝘩, 𝘈𝘥𝘷𝘢𝘯𝘤𝘦𝘥 𝘉𝘰𝘰𝘭𝘦𝘢𝘯 𝘚𝘦𝘢𝘳𝘤𝘩, 𝘛𝘢𝘭𝘦𝘯𝘵 𝘔𝘢𝘱𝘱𝘪𝘯𝘨, 𝘢𝘯𝘥 𝘗𝘦𝘳𝘴𝘰𝘯𝘢𝘭𝘪𝘻𝘦𝘥 𝘊𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦 𝘖𝘶𝘵𝘳𝘦𝘢𝘤𝘩. ➤ I proactively source and engage 𝐚𝐜𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐩𝐚𝐬𝐬𝐢𝐯𝐞 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬 who closely match your 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐡𝐢𝐫𝐢𝐧𝐠 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬. I focus on 𝘀𝗸𝗶𝗹𝗹𝘀, 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, 𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻, 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗼𝘃𝗲𝗿𝗮𝗹𝗹 𝗿𝗼𝗹𝗲 𝗳𝗶𝘁 to deliver relevant, qualified candidates rather than simply providing large lists of profiles. My goal is to build 𝘁𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲 𝘀𝗵𝗼𝗿𝘁𝗹𝗶𝘀𝘁𝘀 𝗾𝘂𝗶𝗰𝗸𝗹𝘆 and connect you with talent that genuinely fits your hiring needs. I have successfully supported 𝙍𝙚𝙘𝙧𝙪𝙞𝙩𝙢𝙚𝙣𝙩 𝙖𝙣𝙙 𝙏𝙖𝙡𝙚𝙣𝙩 𝘼𝙘𝙦𝙪𝙞𝙨𝙞𝙩𝙞𝙤𝙣 projects across 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐦𝐚𝐫𝐤𝐞𝐭𝐬, sourcing qualified professionals, building targeted talent pipelines, and helping clients identify the right candidates faster. 🌍 Global Market Coverage MENA | LATAM | Europe | GCC | APAC | North America | South America | Africa I specialize in identifying 𝐡𝐚𝐫𝐝-𝐭𝐨-𝐟𝐢𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 through 𝗽𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴, rather than simply waiting for applicants to come in. What I Can Help You With ✅ Full-Cycle Recruitment • Candidate Sourcing • Resume Screening • Candidate Evaluation • Technical & Behavioral Interviews • Interview Coordination • Offer Management • Recruitment Pipeline Management ✅ Technical Recruiting • Software Engineers • Full Stack Developers • Backend Engineers • Frontend Engineers • DevOps Engineers • Cloud Engineers • Platform Engineers • SRE Engineers • AI & Machine Learning Engineers • Data Engineers • Blockchain Developers • Technical Leads • CTO & Engineering Leadership ✅ Non-Technical Recruitment • Sales • Customer Success • Marketing • HR • Finance • Administrative • Virtual Assistants • Healthcare Professionals • Executive Leadership Recruitment Services ✔ LinkedIn Recruiter Sourcing ✔ LinkedIn Recruiter Lite ✔ Boolean Search ✔ X-Ray Search ✔ Passive Candidate Outreach ✔ Executive Search ✔ Headhunting ✔ Talent Mapping ✔ Candidate Pipeline Building ✔ ATS Management ✔ Interview Scheduling ✔ Recruitment Reporting Industries • SaaS • Artificial Intelligence • Software Development • FinTech • Web3 • Blockchain • Healthcare • Startups • Recruitment Agencies • Technology Companies Tools • LinkedIn Recruiter • LinkedIn Recruiter Lite • LinkedIn Sales Navigator • Greenhouse • Workday • Bullhorn • SmartRecruiters • Zoho Recruit • Apollo • ContactOut • HireEZ • SeekOut • GitHub Search • Google X-Ray Search Why Clients Hire Me ✔ Top Rated Freelancer ✔ Strong long-term client relationships ✔ Clear communication ✔ Fast turnaround ✔ Organized recruitment workflow ✔ High-quality candidate sourcing ✔ Global hiring experience I believe successful recruitment is more than filling vacancies. It's about finding professionals who match both the technical requirements and the company culture. If you're looking for a recruiter who can source qualified candidates, build strong talent pipelines, and support your hiring process from sourcing to offer stage, I'd be happy to discuss your hiring goals. 📩 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚𝐧 𝐢𝐧𝐯𝐢𝐭𝐞 𝐨𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞, 𝐚𝐧𝐝 𝐥𝐞𝐭’𝐬 𝐛𝐮𝐢𝐥𝐝 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫. 𝐈’𝐦 𝐚𝐥𝐬𝐨 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐟𝐨𝐫 𝐚 𝐪𝐮𝐢𝐜𝐤 𝐜𝐚𝐥𝐥 𝐭𝐨 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐲𝐨𝐮𝐫 𝐡𝐢𝐫𝐢𝐧𝐠 𝐧𝐞𝐞𝐝𝐬, 𝐫𝐨𝐥𝐞𝐬, 𝐭𝐚𝐫𝐠𝐞𝐭 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬, 𝐚𝐧𝐝 𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲.

I am a results-driven HR professional with 9+ years of experience across Talent Acquisition, Recruitment, HR Automation, Performance Management, Training, Employee engagement and HR Business Partnering. I help organizations build strong teams, implement effective HR systems, and align people performance with business goals. I deliver measurable value by taking full ownership of HR functions and working as a trusted HR Generalist or Business Partner. With a proactive, problem-solving mindset and strong stakeholder management skills, I support clients with accuracy, professionalism, and business impact. Recruitment & Global Hiring Services I have extensive experience hiring across United State, Canda and the Middle East. I have successfully hired for technical and non-technical roles, including: • ERP Consultants & Project Managers • Finance, Audit, and Compliance roles • Digital Marketing & Media professionals • Customer Support & Operations roles • Healthcare professionals My recruitment approach focuses on quality, speed, and role–KPI alignment, helping clients reduce time-to-hire and improve retention. HRIS & HR Technology Services I provide HRIS advisory, implementation, and administration support, with hands-on experience in: SAP, Microsoft Dynamics, Odoo, ERP and Paismo. My services include: • HRIS & ATS implementation and configuration • Process automation and system optimization • End-user training and system documentation • Ongoing HRIS administration and advisory support I support companies throughout the entire HRIS lifecycle, from setup to long-term management. Performance Management & Training I have managed end-to-end performance management cycles, including KPI design, digital appraisal systems, and manager training on effective performance conversations. I also design and deliver training on: • New hire orientation & onboarding • Performance management & feedback • Workplace culture, anti-harassment, and D&I • Customized people development programs HR Business Partner & Advisory Services I support leadership with: • Employee engagement and retention strategies • People problem-solving and conflict management • Organizational goal setting and performance reviews • Decision matrix design for HR and leadership teams With a compassionate and empathetic approach, I effectively manage complex people matters while protecting business interests. How I Add Value Strong ownership with minimal supervision ROI-focused HR and recruitment solutions Scalable systems that support growth Clear communication and reliable delivery I am available for short-term, long-term, and project-based engagements. Let’s connect to discuss how I can support your organization’s people and growth objectives.

You're not looking for a template. You're looking for someone who understands what your career has actually been about, then translates that into materials that command attention from recruiters, hiring managers, and decision-makers who see hundreds of resumes a week. That's where I come in. I've been writing resumes, cover letters, and LinkedIn profiles professionally since 2017. My work spans executives stepping into board and advisory roles, senior leaders pursuing internal promotions, mid-career professionals navigating industry pivots, and graduates entering competitive fields. I've built career materials for clients across healthcare, technology, finance, hospitality, nonprofit, government, marketing, operations, HR, and clinical fields, including professionals tied to organizations like Penn Medicine, Jefferson Health, Lancaster General Health, UPMC, EY, and venture-backed startups. What clients consistently tell me: the writing reads like them, only sharper. The strategy is built around where they're going, not just where they've been. And the final product looks like something they're proud to send. WHAT YOU GET WHEN WE WORK TOGETHER Every resume engagement comes in two tiers, depending on how you want to show up: 🎯 Standard Edition: An ATS-optimized Word and PDF resume engineered to parse cleanly through applicant tracking systems while still reading as a strategic narrative. Built for application volume, recruiter outreach, and corporate hiring pipelines. 🎯 Signature Edition: A design-forward resume built in Canva, crafted for executives, consultants, and professionals who need their materials to make an impression in board rooms, networking introductions, speaking engagements, and high-touch interview processes. This is the version you hand to a hiring partner or post on your professional site. Most clients invest in both. They use the Standard Edition for online applications and recruiter submissions, then deploy the Signature Edition for warm introductions and executive conversations. FULL-SERVICE CAREER PARTNERSHIP Resumes are the starting point. Most of my clients work with me across the full career branding ecosystem: ➼ Resume writing and strategic positioning ➼ Cover letters tailored to specific roles, industries, and decision-makers ➼ LinkedIn profile rewrites, including headline strategy, About sections, experience translation, and visual brand assets ➼ LinkedIn implementation guides and launch content for executives ➼ Reverse recruiting and job search strategy support ➼ Interview preparation, including STAR-method coaching and presentation development ➼ Career consulting for transitions, promotions, and pivots ➼ Executive bios, board profiles, and consulting one-pagers If you're building toward something specific, a promotion, a pivot, a board seat, an exit from corporate into consulting, we'll architect the materials together as a system, not as one-off documents. 📝 Why Clients Choose To Work With Me 📝 A few things tend to come up in feedback: ✮ I write strategically, not generically. Every resume is built around the specific roles, industries, and decision-makers you're targeting. We don't pad with buzzwords or recycle templates. ✮ I bring practitioner perspective. Outside of Upwork, I work in career services, which means I see the hiring side of the equation regularly. I know what pulls a recruiter in and what gets a resume passed over in three seconds. ✮ I communicate clearly and move quickly. Most projects are completed within five to seven business days, with milestone check-ins and revision rounds built in. You'll always know where things stand. ✮ I treat your career like it matters. Because it does. The professionals I work with have spent decades building expertise. My job is to make sure the materials representing that expertise actually do it justice. Who I Work Best With ✔ Executives and senior leaders preparing for board, advisory, or C-suite transitions ✔ Mid-career professionals targeting promotions, pivots, or strategic moves ✔ Specialists in technical, clinical, or regulated fields who need credibility translated for broader audiences ✔ Founders and consultants building executive presence on LinkedIn and beyond ✔ Professionals returning to the workforce after a break or career inflection point If your target role is at the director level or above, or if your situation is genuinely complex (multi-industry background, equity transitions, return after a gap, international moves), I'm a strong fit. 📍 Let's Talk 📍 Send me a message with a few details about where you are, where you're headed, and what's making the search feel harder than it should. I'll respond with a clear recommendation on which deliverables fit your situation, an honest timeline, and a flat-rate quote. No upsells. No template factories. Just strategic career materials built to move you forward. Colin Suber Professional Resume Writer & Career Consultant

Companies bring me in when growth outruns the structure, systems and people that got them here. I rebuild all three — and stay until they hold. Expert-Vetted on Upwork (top 1%, by invitation) · 100% Job Success · $500K+ earned, 3,600+ hrs. Hi, I'm Becky — an HR, Organizational Strategy, Change Management and Strategic Planning executive with over 15 years' experience. Most consultants hand you a strategy. I build it and execute it — the structure, systems, processes, people moves and change management to make it hold. That is why clients keep me through the messy middle. WHO I WORK WITH: Startups who've hired fast and need structure underneath it. Growth-stage and mid-size companies where what worked at 50 people is breaking at 200. Fortune 500 and global organizations where a new system, structure or merger has to be adopted by tens of thousands — not just announced. Industries: Retail and e-commerce, apparel, food service and distribution, healthcare, transportation, airline, relocation, manufacturing, construction, technology, AI, finance, supply chain, energy, utilities, sports and entertainment. WHAT I DO Fractional Chief of HR: The head of HR for companies needing executive-level leadership without a full-time hire — building the function from scratch, professionalizing one that outgrew its structure, or covering the seat in transition. HR Strategy & Function Optimization: Strategic planning across every HR function: assess the current state, identify gaps, build the strategy to close them — talent, HRIS, total rewards, HR operations, recruiting, learning, compliance. A prioritized plan tied to business goals. Change Management: 15+ years leading technology, people and process change at large global organizations. I've built and led a global change management initiatives touching 50,000+ stakeholders. Deploying a system is easy; adoption is the failure mode. Organizational Design & Scaling: Fifteen years designing growth structures through M&A, restructuring, scaling, and more. Corporate, executive, regional, district, market, store and frontline layers. I define the roles, skill sets, spans of control and the trigger points for adding a layer — then place people into the structure and build recruiting profiles for the seats you hire. AI Strategy & Adoption in HR: The most valuable thing I tell a client is often where AI doesn't belong. I evaluate your processes, identify where AI genuinely streamlines the work and — more important — where it won't pay off, then select the tools, implement and drive adoption. AI is only worth doing when it moves the needle; done for its own sake it costs morale, customer service and margin. Systems & IT Transformation: I lead full system transformations end to end: business requirements, system selection, configuration, and the change management that gets it adopted. Most fail at that last step. Hands-on with Microsoft Dynamics 365, Workday, ADP, BambooHR, SAP SuccessFactors, SAP HR, PeopleSoft, NetSuite, ERP platforms, point-of-sale systems and Zendesk. Rippling HR Partner. I've built HR shared service centers and re-platformed live ones without dropping caseload. Business Operations, SOP & Automation: I define the current state of operations, streamline how the work runs, then implement — documented into SOPs people will follow, with role-specific libraries. Along the way I identify where automation removes real work: onboarding and offboarding workflows, approval routing, duplicate data entry, document generation, RPA for high-volume transactions, and AI for case handling and knowledge work. Talent Management & Workforce Planning: Performance management, succession planning and talent reviews. Career ladders and pathways. Compensation and benefits strategy. Talent acquisition, selection and interview design. Reduction in force. Workforce planning for new markets. Training, Leadership Development & Coaching: I build training programs across HR, change management and leadership development — curriculum, materials and delivery built for the roles using them. ICF-credentialed executive coach, certified in Hogan, Birkman and Energy Leadership, and a DiSC facilitator. I coach at every level: founders and CEOs, executive teams, senior and mid-level managers, frontline supervisors. Strategic Planning & M&A: Strategic goals and execution plans for growing the business, plus the people, process and technology side of M&A and post-merger integration. HOW I WORK Straightforward and practical. I don't just plug and play what has worked before; I customize everything based on your business. I'll challenge your thinking when it needs it. You'll leave with frameworks your team can use, not a deck on a shelf. I price each project to the work and skill it requires — reach out, and we'll scope what it would cost to work together. If you're building, fixing, or scaling something and need someone who can design it and land it, let's talk.