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If you run a business in a highly regulated industry and need practical HR systems that protect your organisation and support growth, you’re in the right place. I help small and medium-sized businesses, such as NDIS providers, financial services firms and other regulated service organisations stay compliant, strengthen their people practices, and build HR foundations that scale as they grow. These businesses often struggle to keep up with complex requirements while also managing rapid expansion and day-to-day people challenges With over 20 years of HR experience, I support clients to: ✓ Reduce compliance risk with clear, audit-ready HR and policy frameworks ✓ Resolve complex people issues with confidence and minimal disruption ✓ Build leadership capability and a culture where people perform at their best ✓ Strengthen HR operations so the business can grow without chaos or confusion Recently, I’ve helped multiple regulated businesses revise employment contracts, update policies and procedures, and navigate tricky compliance and conflict matters, giving owners peace of mind knowing their systems will stand up to scrutiny and protect them from costly disruptions, penalties, or even the risk of closure What I Can Help You With: I provide fractional and project-based HR support, including: • HR compliance reviews & Health Checks • Writing clear HR and compliance documentation • Drafting tailored policies, procedures & employment contracts • Performance management & resolving conflict • Employee relations advice for complex situations • Workforce planning • Recruitment, onboarding & retention strategies • Coaching and mentoring for managers and team leaders What It Feels Like to Work with Me: My clients tell me I bring clarity when situations feel overwhelming. For example, one NDIS business owner was trapped in a complex compliance issue that felt like a no-win scenario. Once we mapped the options and built a step-by-step plan, she shifted from anxiety and frustration to clarity, control, and confidence to move forward. I don’t believe in cookie-cutter documents or “tick-the-box” compliance. My approach is people-first, commercially grounded, and practical, so you can manage risk while also running and growing your business. If You’re Ready to Strengthen Your Business… Let’s talk if you want to: ✔ Feel confident your HR systems and operations can withstand audit scrutiny ✔ Reduce the mental bandwidth spent worrying about compliance ✔ Build a stable, capable team that supports sustainable growth ✔ Have an HR partner who brings both strategic insight and hands-on support Send me a message through the Upwork platform and let’s discuss your goals and challenges. I’d love to help you build a stronger, safer, more scalable business.

Hi, I’m Dale—a Human Resources and Industrial Relations consultant with over a decade of experience supporting businesses across Australia, Singapore, and the broader APAC region. I’ve worked with startups, SMEs, multinationals, non-profits, and government agencies across industries including healthcare, automotive, engineering, food & beverage, construction, and consulting. What I Offer: ✅ End-to-end recruitment for key hires ✅ HR policy development and compliance ✅ Performance and conduct management ✅ Generalist HR support ✅ Industrial relations (EBA negotiation, interpretation, and compliance) My approach is strategic, tailored, and results-driven. I don’t just deliver HR services—I build frameworks that solve problems and create lasting value. Every engagement begins with a clear plan: What HR support do you need? What outcomes are you targeting? How do we implement practical, sustainable solutions? Whether you’re scaling your team, navigating a complex employee issue, or building HR systems from the ground up, I’ll work with you to create a solution that fits your business and delivers measurable results. Let’s connect and explore how I can support your goals.

PROFILE: Overview: I am a seasoned HR Consultant with over 20 years of experience, specializing in strategic HR leadership and technology business transformations. My expertise spans industries such as banking, technology, financial advisory, government, and insurance. I excel in aligning HR strategies with business objectives to drive growth and innovation. Strengths and Skills: * Strategic HR Business Partnering * Strong Recruiter in Technology and Medical Professions * Leadership Development & Talent Management * HR Analytics & Data-Driven Decision Making * Digital HR Transformation & Change Management * Employee Engagement & Relations * Compensation & Rewards Strategy * Certified Executive Coaching Projects and Accomplishments: Successfully led HR strategies at Allianz Trade Credit Australia/NZ, enhancing business value through global collaboration. Managed a portfolio of over 3,000 employees at Deloitte US-India, improving recruit quality by 95% and retention rates by 85%. Spearheaded technology business transformations, integrating HR initiatives with technological advancements. Recruited top talent in technology and medical fields, ensuring alignment with organizational goals and culture. Education: IECL: Level 1 Executive Coaching Certification Symbiosis Institute of Management: Post Graduate Diploma in Human Resources Osmania University: Bachelor of Computer Applications (Distinction) I am committed to delivering impactful HR solutions that align with clients' unique needs and drive sustainable business success.

As one of the highest rated employment professionals in Australia, I have a proven track record of optimising resumes, cover letters, key selection criteria and LinkedIn profiles. My unique 10-year background as both a Copywriter and HR professional allows me to write high quality job applications that deliver results from a technical and practical standpoint. Because of this, I have consistently achieved a 5 star rating and 100% completion rate since working on Upwork. Why choose me: Unlike others on Upwork, I use advanced tools that let me see what recruiters and employers see. This is crucial to passing through Applicant Tracking Systems (ATS), as I can tailor resumes, LinkedIn profiles and other documents to match exactly what each role requires. Combining this with my copywriting background, I can optimise any employment related document to be ready for even the most stringent recruiter's eyes. What separates me from the competition: Not only do I use the same tools that many top recruiters do to pick out candidates, but I have completed a Master of English Literature and Creative Writing, have never not completed a job, and rarely achieve anything less than a 5 star review. I also pride myself on having direct and efficient communication, both via email and over the phone, and take my time to really understand your requirements before completing any work. I look forward to optimising your application and getting you hired!