Hire the Best Employee Relations Specialists

FULL CYCLE HR CONSULTANT, who has billed over $350,000 in UpWork services, specializes in working with US clients who are starting or scaling up their business. With 17+ years of corporate HR leadership experience and 10+ years as an HR Consultant, my significant business acumen sets me apart from most HR professionals, with ability to be a good strategic & tactical business partner to leadership teams & management teams. Extensive experience in: -Culture creation and establishment -Handbook and policy development -System creations (performance appraisal, performance management, attendance tracking) -Payroll administration and HRIS system integration -Organizational development -Strong multi-state employment law background/compliance Organizational planning HR technology, analytics & data planning Employee retention programs For previous 2 years+, I have been working with a FinOps client who has a fractional HR service as an Independent contractor, direct bill and not on UpWork platform which explains my lack of recent UpWork contracts. In this position, I have helped small business clients configure their Gusto payroll, and have created HR policies, processes, etc. to ensure state/federal compliance and just as important, helped the client to concentrate on building his business vs. worrying about the HR function. AND I have an amazing work ethic! You won't have to micromanage me- I'm a self starter, I know what needs to be done and work very hard to allow my clients to focus on building a successful business without fretting over Human Resources.

Running a small business means HR usually lives on the back burner until something goes wrong. I work with owners who are ready to get ahead of it. I'm Shannon Taylor, founder of Avec Coeur HR and a fractional HR consultant with 16+ years of experience, from HR Assistant through HR Director. Before going independent, I directed HR strategy for a respiratory care company with hundreds of employees across California and multiple states building compliance infrastructure, redesigning onboarding from a single day into a five-day program that new hires consistently called the best they'd ever experienced, and leading a company-wide culture initiative that reduced turnover by 70% in one year. I've also worked directly under employment law attorneys in both New York and California, which means I bring a sharper compliance lens than most HR generalists. My consulting clients are small businesses; typically 5 to 25 people who need senior-level HR without the full-time cost. Past projects include multi-state compliance documentation for a luxury transportation company, a complete recruiting system for a real estate investment firm dealing with culture fit issues, California meal waiver compliance for a multi-location service provider, and HR foundation-building for a business navigating its first difficult termination. What I deliver: Employee handbooks and policies (California-compliant, plain language) Recruiting systems: scorecards, interview guides, job descriptions Onboarding design and SOP documentation Compliance reviews and HR audits Fractional HR on retainer: ongoing support, clear deliverables, no surprises I work the same way with every client: I ask questions first, explain every recommendation, and stay involved until things actually land. HR done with you, not at you. If you're a small business owner who's been putting off the HR work you know you need, let's talk!

𝗧𝗮𝗽 𝗶𝗻𝘁𝗼 𝗼𝘃𝗲𝗿 𝟮𝟬 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗛𝗥 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲! Hi, I'm Lillian — a results-oriented HR and Change Management Outsourcing (HRCO) Specialist with over two decades of HR leadership experience and a proven track record in effectively managing agency resources and budgets. Though my background includes collaborating with cross-state and multi-divisional corporations like UPS, I also excel at leading teams without formal hierarchical power, fostering collaboration across functions, and engaging seamlessly with senior executives. 𝖨 𝖼𝖺𝗇 help your business with: ✅Establishing HR Infrastructure: From procedures to performance management systems, I create tailored frameworks to support business growth. ✅Documentation and Policy Creation: Crafting comprehensive employee handbooks, policies, and procedures manuals to ensure clarity, consistency, and compliance across the organization. ✅Recruitment and Talent Acquisition: Leveraging my expertise in sourcing, screening, and hiring top talent, I help entrepreneurs build high-performing teams. ✅Compliance and Employment Law: Ensuring adherence to legal requirements, I mitigate risks and safeguard businesses from regulatory challenges. I’m familiar with multi state compliance and heavy compliance states such as California, Colorado & New York. ✅Employee Relations and Engagement: Fostering positive workplace cultures, I promote employee satisfaction, retention, and productivity. ✅Training and Development: Designing training programs and career pathways, I empower teams for continuous growth and success. ✅Benefits Administration: Developing competitive benefits packages, including healthcare, retirement plans, and wellness initiatives, to attract and retain top talent. ✅Diversity and Inclusion Initiatives: Implementing strategies to foster diversity, equity, and inclusion within the workplace, driving innovation and employee engagement. ✅Payroll Administration: Full ownership & processing of your payroll on platforms such as ADP, Gusto, Rippling, iSolved, QB Payroll, Paychex. 𝑳𝒆𝒕 𝒎𝒆 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖 𝒃𝒖𝒊𝒍𝒅 𝒚𝒐𝒖𝒓 𝑯𝑹 𝒅𝒆𝒑𝒂𝒓𝒕𝒎𝒆𝒏𝒕 𝒇𝒓𝒐𝒎 𝒕𝒉𝒆 𝒈𝒓𝒐𝒖𝒏𝒅 𝒖𝒑!

I specialize in scaling HR operations for high-growth startups and organizations, bringing over 5 years of hands-on experience. My expertise lies in streamlining talent acquisition, ensuring 100% compliance across I-9/E-Verify and visa programs, and developing robust HR infrastructures from the ground up. I have a proven track record of significantly reducing time-to-hire and aligning people strategies with business goals during rapid headcount growth. I manage the entire employee lifecycle, from onboarding to offboarding, with a focus on enhancing employee relations and optimizing payroll and benefits processes. If you're looking for an HR professional who can add value to your team and drive meaningful results, let's connect.

I am SHRM-CP certified fractional HR Consultant and Generalist. I have expertise with HRIS (ADP WorkForceNow, PrismHR, and Wurk) and applicant tracking systems (iCims, Taleo, JazzHR, Greenhouse, Salesforce, and HiringThing). I have over five years of experience with human resources involving with troubleshooting and evaluating HRIS, reviewing handbooks, resolving employee relations, compilance checks, talent acquisition and recruiting, orientation and onboarding, and payroll process and compliance. Good knowledge of labor and employment laws. Best knowledge with the state of Illinois and the Federal level labor laws. Proficiency with Microsoft Office Suite and Google Suite. Utilized AI tools with OpenAI ChatGPT and Google Gemini to assist my work.

We help startups, small businesses, and growing organizations solve employee issues, strengthen compliance, and build practical HR systems that support growth. With 20+ years of executive HR experience, I have built and led HR functions for organizations ranging from small businesses to workforces of more than 5,000 employees across multiple states and internationally. My industry experience includes healthcare, behavioral health, manufacturing, hospitality, professional services, retail, and e-commerce. My areas of expertise include: • California and multi-state HR compliance support • Employee relations and workplace investigations • Performance improvement plans and disciplinary documentation • Employee handbooks, policies, and procedures • Reductions in force and organizational restructuring • Compensation, benefits, payroll, and workers’ compensation • Leave management and reasonable accommodations • Recruiting, onboarding, and offboarding • HR audits and personnel file reviews • Leadership coaching and strategic HR guidance • HRIS implementation and process improvement • Fractional HR leadership I am experienced with Gusto, ADP Workforce Now, ADP RUN, Paycom, BambooHR, QuickBooks, Remote, Relias, Monday, ClickUp, Microsoft Teams, Google Workspace, Salesforce, and SixFifty. Healthcare & Behavioral Health Credentialing, Accreditation & Training Support Experienced in supporting healthcare and behavioral health organizations with credentialing, regulatory compliance, accreditation readiness, and workforce training requirements. I can assist with developing policies, procedures, personnel files, compliance documentation, training programs, and operational systems needed to prepare for and maintain accreditation and regulatory standards, including CARF, The Joint Commission (JCAHO/TJC), ACHC, COA, and state licensing and certification requirements. I am also experienced in creating and coordinating required employee training programs and am well versed in the training expectations associated with various accrediting bodies, regulatory agencies, licensing requirements, and insurance or Workers' Compensation audits. This includes helping organizations identify required training, develop compliant training materials, maintain completion records, and build audit-ready tracking systems. Additional areas of support include Medi-Cal/Medicaid compliance, provider and employee credential verification, background clearances, CPR/First Aid, TB testing, professional licenses, NPI/CAQH processes, annual and recurring compliance training, and ongoing credential and training expiration tracking. My focus is helping organizations build practical, organized, and audit-ready systems that support accreditation, regulatory compliance, insurance requirements, and day-to-day operations. Credentials include a master’s degree in Human Resources Management, a bachelor’s degree in Business Administration, SHRM-SCP, SPHR/SPHRi, and Certified Compensation Professional credentials. My approach is practical, responsive, and business-focused. Whether you need help with one urgent employee matter or ongoing HR leadership, I can step in quickly, identify the risks, and help you move forward with a clear plan.