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I help businesses get fractional HR support and HRIS audit expertise — without the cost of a full-time hire. With 10+ years of HR Operations experience (UKG Pro & Oracle HCM), I offer: ✅ HRIS audits & data integrity reviews ✅ Fractional/part-time HR support ✅ HR process setup & documentation ✅ Onboarding & offboarding program design ✅ Payroll & benefits administration support ✅ Talent acquisition & recruitment support ✅ Employee handbook & policy writing Available for project-based, ongoing, or fractional engagements.

Are you tired of: ❌ Missing calls, losing leads, and watching sales slip away after business hours? ❌ Paying staff just to answer phones, qualify prospects, and book appointments manually? ❌ Running a business where your CRM, calls, and follow-up systems don't talk to each other? ❌ Struggling to scale because your team is buried in repetitive phone and admin tasks? ✅ Ready for an AI voice agent that answers every call, qualifies every lead, and books every appointment — automatically. 𝐈 𝐛𝐮𝐢𝐥𝐝 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧-𝐫𝐞𝐚𝐝𝐲 𝐀𝐈 𝐕𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐎𝐰𝐧𝐞𝐫𝐬, 𝐀𝐠𝐞𝐧𝐜𝐢𝐞𝐬 & 𝐒𝐚𝐥𝐞𝐬 𝐓𝐞𝐚𝐦𝐬 𝐮𝐬𝐢𝐧𝐠 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈, n8n, 𝐚𝐧𝐝 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 (𝐆𝐇𝐋) — 𝐬𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐧𝐞𝐯𝐞𝐫 𝐦𝐢𝐬𝐬𝐞𝐬 𝐚 𝐜𝐚𝐥𝐥, 𝐚 𝐥𝐞𝐚𝐝, 𝐨𝐫 𝐚𝐧 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐚𝐠𝐚𝐢𝐧. 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐮𝐢𝐥𝐝 𝐟𝐨𝐫 𝐲𝐨𝐮: ✅ Inbound AI voice agents that answer calls, handle FAQs, and route conversations 24/7 ✅ Outbound AI voice agents that cold call, follow up, and re-engage leads automatically ✅ Appointment booking agents synced with your calendar — zero manual effort ✅ Lead qualification agents that score and push hot leads straight into your CRM ✅ Full GHL pipeline integration so every call outcome triggers the right next action ✅ Post-call SMS, email & WhatsApp follow-up sequences that close the loop automatically 𝐌𝐲 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈, n8n, 𝐚𝐧𝐝 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 𝐚𝐥𝐥𝐨𝐰𝐬 𝐦𝐞 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐯𝐨𝐢𝐜𝐞 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐬𝐨𝐮𝐧𝐝 𝐡𝐮𝐦𝐚𝐧, 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 𝐝𝐞𝐞𝐩𝐥𝐲 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐂𝐑𝐌, 𝐚𝐧𝐝 𝐫𝐮𝐧 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐲 𝐚𝐭 𝐬𝐜𝐚𝐥𝐞. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐭𝐨𝐫𝐲 A real estate agency was losing inbound leads every evening and weekend because no one was available to answer calls. I built a Retell AI inbound voice agent that answered every call, qualified prospects using a custom script, and pushed confirmed appointments directly into their GoHighLevel pipeline — with an automated SMS confirmation sent instantly after every booking. The result? ✅ 100% call answer rate — 24 hours a day, 7 days a week ✅ Lead response time dropped from hours to seconds ✅ Appointment bookings increased by over 60% in the first month ✅ Sales team focused only on warm, qualified calls — zero cold answering ✔️ 𝐀𝐈 𝐕𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ✅ Inbound AI Receptionist & Call Handling (Retell AI · Vapi) ✅ Outbound Sales & Cold Calling Agents ✅ Appointment Booking & Calendar Sync ✅ Lead Qualification & CRM Push Automation ✅ Voice Bot & IVR Replacement Systems ✅ Post-Call Follow-Up via SMS, Email & WhatsApp ✔️ 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 (𝐆𝐇𝐋) 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧: ◾ Voice Agent + GHL Pipeline Automation ◾ Workflow Triggers from Call Outcomes ◾ GHL Funnel & Website Build ◾ Appointment Booking via GHL Calendar ◾ SMS, Email & WhatsApp Sequences inside GHL ◾ Snapshot Setup & Sub-Account Management ✔️ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬: ◾ n8n, Make com, Zapier ◾ Twilio · ElevenLabs ◾ Google Calendar, Calendly ◾ Webhook & REST API Integrations ◾ ManyChat & WhatsApp Automation 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐈'𝐯𝐞 𝐖𝐨𝐫𝐤𝐞𝐝 𝐖𝐢𝐭𝐡: ◾ Real Estate ◾ Healthcare & Medical Clinics ◾ E-Commerce ◾ Coaching & Consulting ◾ Fitness & Wellness ◾ Home Services (HVAC, Plumbing, Solar) ◾ Recruitment & Staffing ◾ Service-Based Businesses 𝐖𝐡𝐚𝐭 𝐒𝐞𝐭𝐬 𝐌𝐞 𝐀𝐩𝐚𝐫𝐭? 🏆 I don't just set up voice agents — I build complete call automation systems where your AI answers, qualifies, books, and follows up without any human intervention. 🏆 Every voice agent I build is connected directly into your GHL pipeline so call outcomes, lead data, and follow-up sequences all flow automatically — no manual work, no dropped leads. 🏆 I build agents that sound natural, handle objections, and represent your brand professionally on every single call. 🚀 𝐋𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐚𝐧 𝐀𝐈 𝐯𝐨𝐢𝐜𝐞 𝐬𝐲𝐬𝐭𝐞𝐦 𝐭𝐡𝐚𝐭 𝐚𝐧𝐬𝐰𝐞𝐫𝐬 𝐞𝐯𝐞𝐫𝐲 𝐜𝐚𝐥𝐥, 𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐬 𝐞𝐯𝐞𝐫𝐲 𝐥𝐞𝐚𝐝, 𝐚𝐧𝐝 𝐟𝐢𝐥𝐥𝐬 𝐲𝐨𝐮𝐫 𝐜𝐚𝐥𝐞𝐧𝐝𝐚𝐫 — 𝟐𝟒/𝟕, 𝐨𝐧 𝐚𝐮𝐭𝐨𝐩𝐢𝐥𝐨𝐭. 📩 Send me a message today and let's discuss your project.

Hello, My name is Sarang Zahid. I'm a 🥇 Top 5% of Upwork Talent ⭐ Top Rated 🕒 12,000+ Upwork Hours I bring 5+ years of experience as a Social Media Content Creator, Graphic Designer, Social Media Manager and Video Editor specializing in Meta Ad Videos, Ecommerce, DTC Ad videos, Instagram Reels, YouTube Shorts, and TikTok. My Services: ✅ Graphic Design & Content Creation – Creating Social Media Post Designs, Social media carousels, banners, flyers, and eye-catching visuals. ✅ Video Editing – Crafting high-quality and conversion Ad videos, short-form videos for Instagram, TikTok, and YouTube Shorts. ✅ Social Media Management – Organizing and optimizing pages for better engagement. ✅ Content Scheduling & Posting – Keeping your feed active and structured. ✅ Hashtag Research & Strategy – Reaching the right audience with data-driven insights. ✅ Community Engagement – Managing DMs, comments, and interactions to build a strong presence. ✅ Competitor Analysis & Performance Tracking – Studying trends and refining strategies. ✅Tools I Use: After Premier Pro | Adobe AfterEffect | Adobe Photoshop & Illustrator | Figma | CapCut | Canva Pro 🕒 Fast Turnaround & 24/7 Support – High-quality content delivered on time. I offer flexibility regarding deadlines, along with a personalized approach to each task and each client's requirements. My goal is to provide excellent service, working closely with my customers to guarantee the quality of the final product. My goal is to make your life easier by taking care of your social media so you can focus on other parts of the business while increasing your social ROI. 📩 Ready to work with a Social Media Content Creator, Social Media Manager, Reels Expert, TikTok and YouTube Shorts (Short & Long Form), Meta Ads editor and AI Video Editor who understands growth psychology and storytelling? Who help you with content creation and social media management to grow your brand? ➡️ Let’s connect! Send Me a MASSAGE! I’d love to hop on a call and see how I can help take your social media to the next level.

Expert-Vetted (Top 1% on Upwork) HR consultant. Over $400K delivered for 70+ small and growing businesses on multi-state compliance, fractional HR leadership, and HR build-outs from zero. 25+ years experience, SPHR + SHRM-SCP, 100% Job Success. You’ve built a successful business; now you need the infrastructure to protect it. As an Upwork Expert Vetted consultant, we provide SMB founders and leadership teams with an essential HR foundation and strategic support of a full-time executive at a fraction of the cost. Stop worrying about HR risks and compliance pitfalls. We provide the HR expertise and hands-on support growing businesses need to scale safely and efficiently. We deliver trusted, fractional HR solutions that save you time, money, and stress. Whether you are a 2-person startup or a 100-person scaling enterprise, we help you bridge the gap between getting by and operating at scale. 🚀 Why Clients Partner With Us: * Expert-Vetted (Top 1% on Upwork) HR consultant * 25+ Years of HR Mastery: Specialized in California and and multi-state laws * 100% Job Success - proven track record of delivering results * Fractional Model: Senior level expertise without the six figure salary * Top Sr. HR Certifications - SPHR and SHRM-SCP 💼 Our HR Superpower: Scalable Solutions & Risk Mitigation We solve problems and share HR expertise that small and scaling companies often lack. Our superpower is helping you identify your greatest risks and implement sustainable processes that scale with your growth. From building HR from the ground up to deconstructing current practices, we provide the strategic leadership you need without the cost of a full-time employee. ✅ Services for Your Growth Stage Need to establish compliance, create/update your handbook, set up a payroll system, introduce benefits, or manage complex employee relations? We offer ongoing fractional and critical short-term project support. *Compliance & Risk: CA Labor Law, Multi-state Compliance, HR Compliance Audits, Leave of Absence (FMLA, ADA), Termination Support. *HR Infrastructure: Creating/Updating Handbooks, Developing HR Policies, Onboarding/Offboarding Processes, File/Record Keeping. *Benefits & Tech: Employee Benefits Strategy: (ACA, Cost Containment), 401K Implementation & Compliance, HRIS/Payroll System Evaluation (Gusto, BambooHR, Paylocity, ADP). * Fractional HR Leadership: Strategic Planning, Employee Relations, Performance Management, Custom Training Content. Expert in Federal, California, and multi-state employment law for both in-person and remote workforces. 📞 Ready to Scale Safely? Let's discuss your growth goals and how we can support your success. We take pride in excellent communication and response times. ------------------------------------------------------------------------------------------------ *Click the message button now to book your FREE 15-minute consultation! ------------------------------------------------------------------------------------------------ Projects we are frequently hired for: HR Compliance Audits FLSA Classification - 1099 vs W2 Onboarding / Offboarding Workflows Gusto Expert Implementation Bamboo HR Ceridian Dayforce Paylocity Paychex Quickbooks Payroll Rippling ADP PEO Transition M&A HR Due Diligence 401K Implementation Health Plan Packages Employee benefits Employee Handbook and Policies New State Registration and Compliance Remote Work Policy Performance Management HR Strategic Plan Employee Relations Terminations Employment Law Job Descriptions Company Culture Leadership Coaching Training and Development New Hire Orientation Performance Reviews Fractional HR Director Fractional CHRO Human Resources Consulting HR Consultant

If you're looking for someone who can protect your platform, reduce risk, and hire the right talent fast — you're in the right place. I bring 11+ years of proven experience combining Trust & Safety (5 years) and HR & Recruitment (6 years), helping companies scale securely while maintaining high-quality teams. On the Trust & Safety side, I specialize in: ✔ High-volume content moderation with strong accuracy ✔ ID verification & KYC review (detecting inconsistencies and fraud signals) ✔ Fake/forged document detection (IDs, proofs, manipulated submissions) ✔ Fraud detection, scam prevention & risk analysis ✔ Zendesk ticket handling (user reports, escalations, compliance actions) ✔ Strict policy enforcement and compliance handling ✔ Identifying abusive behavior, fake accounts, and suspicious patterns ✔ Maintaining platform integrity while minimizing false positives On the HR & Recruitment side, I deliver: ✔ Full-cycle recruitment (sourcing → screening → hiring → onboarding) ✔ Fast, efficient hiring for remote & global teams ✔ Strong experience with ATS systems & candidate pipelines ✔ Ability to close roles quickly without compromising quality ✔ Hiring across multiple industries and job functions 💡 What sets me apart: • I don’t just moderate content — I understand risk patterns • I don’t just verify — I catch what others miss • I don’t just recruit — I hire people who actually perform • I work fast, stay accurate, and require minimal supervision Whether you need to clean up your platform, prevent fraud, verify users, or build a strong team, I deliver results — not just effort. Skills & Expertise: • Trust & Safety Operations • Content Moderation (UGC, Live Content, Marketplace) • ID Verification & KYC Compliance • Fake Document Detection • Fraud Detection & Risk Investigation • Zendesk Ticket Handling & Escalation Management • Policy Enforcement & Compliance • HR Management & Talent Acquisition • Full-Cycle Recruitment • Candidate Screening & Interviewing • ATS (Greenhouse, Lever, etc.) • Data Analysis & Reporting • Remote Team Operations 📩 Ready to get started? Send me a message — I respond quickly and can jump in immediately.

Are you looking for a trusted HR partner who understands compliance, attracts top talent, and streamlines your HR operations—all remotely? Hi, I'm Pooja Gupta, a Global HR Specialist with over 7 years of hands-on experience in Talent Acquisition, performance Management, POSH, HR Operations, Payroll, Compliance & HR Audit I've successfully delivered results across India, —helping businesses of all sizes build strong, compliant, and efficient HR foundations. Whether you're a startup needing scalable hiring solutions, or an established business looking to optimize HR operations across borders, I bring the expertise, tools, and insight to support your goals. ✅ Here’s how I can support your business: 🌍 Global Talent Acquisition Expertise in global hiring across APAC, ANZ, EMEA, and North America, INDIA 🛠️ HR Operations & Onboarding Streamlined onboarding and offboarding processes that comply with local laws Background checks, document verification, and new hire orientation Full-cycle payroll, attendance & leave management across geographies Employee records management with accuracy and confidentiality 📜 HR Compliance & Policy Development Creation and implementation of customized HR policies and employee handbooks Strong command of labor law compliance in India Support in audits, documentation, and process improvement for HR compliance 📜HRMS Implementation Expertise I specialize in end-to-end HRMS implementation, with hands-on experience in platforms like Petpooja HRMS, Addetto HRMS, Runtime HRMS, Saral and a strong working knowledge of Keka and Zoho People. From system setup and configuration to employee onboarding, data migration, and policy integration 📜HR Audit & Compliances review Reviewing personnel files for mandatory documents Checking statutory compliance (PF, ESIC, POSH, Gratuity, Shop & Establishment Act) Identifying policy and procedural gaps Preparing professional audit reports with actionable recommendations 📜Registration Services- PF & ESI Registration PT Registration LWF Registration DSC 📜Performance Management -Expert in end-to-end Performance Management Systems (PMS) including goal setting, mid-year reviews, and annual appraisals aligned with business objectives. -Skilled in designing and tracking KPIs/KRAs using Excel dashboards as well as configuring and managing performance cycles on HRMS platforms. 🎓 Certifications & Education Certified in International Labor Laws & Compliance – Skill Arbitrage MBA in Human Resource Management – Maharishi Dayanand University Let’s connect to build a people-first, compliant, and scalable HR framework for your business.