Hire the Best Incentive Specialists

Are you tired of: ❌ Missing calls, losing leads, and watching sales slip away after business hours? ❌ Paying staff just to answer phones, qualify prospects, and book appointments manually? ❌ Running a business where your CRM, calls, and follow-up systems don't talk to each other? ❌ Struggling to scale because your team is buried in repetitive phone and admin tasks? ✅ Ready for an AI voice agent that answers every call, qualifies every lead, and books every appointment — automatically. 𝐈 𝐛𝐮𝐢𝐥𝐝 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧-𝐫𝐞𝐚𝐝𝐲 𝐀𝐈 𝐕𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐎𝐰𝐧𝐞𝐫𝐬, 𝐀𝐠𝐞𝐧𝐜𝐢𝐞𝐬 & 𝐒𝐚𝐥𝐞𝐬 𝐓𝐞𝐚𝐦𝐬 𝐮𝐬𝐢𝐧𝐠 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈, n8n, 𝐚𝐧𝐝 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 (𝐆𝐇𝐋) — 𝐬𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐧𝐞𝐯𝐞𝐫 𝐦𝐢𝐬𝐬𝐞𝐬 𝐚 𝐜𝐚𝐥𝐥, 𝐚 𝐥𝐞𝐚𝐝, 𝐨𝐫 𝐚𝐧 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐚𝐠𝐚𝐢𝐧. 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐮𝐢𝐥𝐝 𝐟𝐨𝐫 𝐲𝐨𝐮: ✅ Inbound AI voice agents that answer calls, handle FAQs, and route conversations 24/7 ✅ Outbound AI voice agents that cold call, follow up, and re-engage leads automatically ✅ Appointment booking agents synced with your calendar — zero manual effort ✅ Lead qualification agents that score and push hot leads straight into your CRM ✅ Full GHL pipeline integration so every call outcome triggers the right next action ✅ Post-call SMS, email & WhatsApp follow-up sequences that close the loop automatically 𝐌𝐲 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈, n8n, 𝐚𝐧𝐝 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 𝐚𝐥𝐥𝐨𝐰𝐬 𝐦𝐞 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐯𝐨𝐢𝐜𝐞 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐬𝐨𝐮𝐧𝐝 𝐡𝐮𝐦𝐚𝐧, 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 𝐝𝐞𝐞𝐩𝐥𝐲 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐂𝐑𝐌, 𝐚𝐧𝐝 𝐫𝐮𝐧 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐲 𝐚𝐭 𝐬𝐜𝐚𝐥𝐞. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐭𝐨𝐫𝐲 A real estate agency was losing inbound leads every evening and weekend because no one was available to answer calls. I built a Retell AI inbound voice agent that answered every call, qualified prospects using a custom script, and pushed confirmed appointments directly into their GoHighLevel pipeline — with an automated SMS confirmation sent instantly after every booking. The result? ✅ 100% call answer rate — 24 hours a day, 7 days a week ✅ Lead response time dropped from hours to seconds ✅ Appointment bookings increased by over 60% in the first month ✅ Sales team focused only on warm, qualified calls — zero cold answering ✔️ 𝐀𝐈 𝐕𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: ✅ Inbound AI Receptionist & Call Handling (Retell AI · Vapi) ✅ Outbound Sales & Cold Calling Agents ✅ Appointment Booking & Calendar Sync ✅ Lead Qualification & CRM Push Automation ✅ Voice Bot & IVR Replacement Systems ✅ Post-Call Follow-Up via SMS, Email & WhatsApp ✔️ 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 (𝐆𝐇𝐋) 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧: ◾ Voice Agent + GHL Pipeline Automation ◾ Workflow Triggers from Call Outcomes ◾ GHL Funnel & Website Build ◾ Appointment Booking via GHL Calendar ◾ SMS, Email & WhatsApp Sequences inside GHL ◾ Snapshot Setup & Sub-Account Management ✔️ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬: ◾ n8n, Make com, Zapier ◾ Twilio · ElevenLabs ◾ Google Calendar, Calendly ◾ Webhook & REST API Integrations ◾ ManyChat & WhatsApp Automation 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐈'𝐯𝐞 𝐖𝐨𝐫𝐤𝐞𝐝 𝐖𝐢𝐭𝐡: ◾ Real Estate ◾ Healthcare & Medical Clinics ◾ E-Commerce ◾ Coaching & Consulting ◾ Fitness & Wellness ◾ Home Services (HVAC, Plumbing, Solar) ◾ Recruitment & Staffing ◾ Service-Based Businesses 𝐖𝐡𝐚𝐭 𝐒𝐞𝐭𝐬 𝐌𝐞 𝐀𝐩𝐚𝐫𝐭? 🏆 I don't just set up voice agents — I build complete call automation systems where your AI answers, qualifies, books, and follows up without any human intervention. 🏆 Every voice agent I build is connected directly into your GHL pipeline so call outcomes, lead data, and follow-up sequences all flow automatically — no manual work, no dropped leads. 🏆 I build agents that sound natural, handle objections, and represent your brand professionally on every single call. 🚀 𝐋𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐚𝐧 𝐀𝐈 𝐯𝐨𝐢𝐜𝐞 𝐬𝐲𝐬𝐭𝐞𝐦 𝐭𝐡𝐚𝐭 𝐚𝐧𝐬𝐰𝐞𝐫𝐬 𝐞𝐯𝐞𝐫𝐲 𝐜𝐚𝐥𝐥, 𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐬 𝐞𝐯𝐞𝐫𝐲 𝐥𝐞𝐚𝐝, 𝐚𝐧𝐝 𝐟𝐢𝐥𝐥𝐬 𝐲𝐨𝐮𝐫 𝐜𝐚𝐥𝐞𝐧𝐝𝐚𝐫 — 𝟐𝟒/𝟕, 𝐨𝐧 𝐚𝐮𝐭𝐨𝐩𝐢𝐥𝐨𝐭. 📩 Send me a message today and let's discuss your project.

Are you looking for a trusted HR partner who understands compliance, attracts top talent, and streamlines your HR operations—all remotely? Hi, I'm Pooja Gupta, a Global HR Specialist with over 7 years of hands-on experience in Talent Acquisition, performance Management, POSH, HR Operations, Payroll, Compliance & HR Audit I've successfully delivered results across India, —helping businesses of all sizes build strong, compliant, and efficient HR foundations. Whether you're a startup needing scalable hiring solutions, or an established business looking to optimize HR operations across borders, I bring the expertise, tools, and insight to support your goals. ✅ Here’s how I can support your business: 🌍 Global Talent Acquisition Expertise in global hiring across APAC, ANZ, EMEA, and North America, INDIA 🛠️ HR Operations & Onboarding Streamlined onboarding and offboarding processes that comply with local laws Background checks, document verification, and new hire orientation Full-cycle payroll, attendance & leave management across geographies Employee records management with accuracy and confidentiality 📜 HR Compliance & Policy Development Creation and implementation of customized HR policies and employee handbooks Strong command of labor law compliance in India Support in audits, documentation, and process improvement for HR compliance 📜HRMS Implementation Expertise I specialize in end-to-end HRMS implementation, with hands-on experience in platforms like Petpooja HRMS, Addetto HRMS, Runtime HRMS, Saral, Workday HCM and a strong working knowledge of Keka and Zoho People. From system setup and configuration to employee onboarding, data migration, and policy integration 📜HR Audit & Compliances review Reviewing personnel files for mandatory documents Checking statutory compliance (PF, ESIC, POSH, Gratuity, Shop & Establishment Act) Identifying policy and procedural gaps Preparing professional audit reports with actionable recommendations 📜Registration Services- PF & ESI Registration PT Registration LWF Registration DSC 📜Performance Management -Expert in end-to-end Performance Management Systems (PMS) including goal setting, mid-year reviews, and annual appraisals aligned with business objectives. -Skilled in designing and tracking KPIs/KRAs using Excel dashboards as well as configuring and managing performance cycles on HRMS platforms. 🎓 Certifications & Education Certified in International Labor Laws & Compliance – Skill Arbitrage MBA in Human Resource Management – Maharishi Dayanand University Let’s connect to build a people-first, compliant, and scalable HR framework for your business.

I help US-based businesses build compliant, high-performing HR systems — from scratch or optimized for scale. With 5+ years spanning Talent Acquisition, Organizational Development, Performance Management, and HR Compliance, I've partnered with teams across hospitality, export, and corporate sectors to reduce time-to-hire, improve retention, and build people-first cultures that actually stick. Here's what I bring to your organization: • Full-cycle recruitment & ATS management — from job posting to offer letter • HR policy development & Employee Handbook creation (FMLA, FLSA, ADA, I-9 compliant) • Performance management frameworks — KPIs, SMART goals, appraisal systems • HRIS implementation & payroll optimization (BambooHR, ADP, Workday) • Employee engagement, retention strategies & onboarding programs • Organizational Development — learning frameworks, succession planning & change management • G Suite (Google Docs, Google Excel, Google Forms, Google Calendar, Google Slide, Google Hangouts, Google Meet, Gmail) • Employer branding — LinkedIn strategy, job descriptions & talent pipeline building In my current role as HR Manager, I've logged 1,800+ hours managing end-to-end HR operations for a US-based client — supporting recruitment cycles, policy compliance, performance reviews, and day-to-day people operations. Previously, as People & Culture Business Partner and Assistant Manager HR & OD, I led cross-functional teams, built training programs from the ground up, and implemented structured appraisal systems that improved manager accountability and employee satisfaction scores. Whether you're a US startup building HR infrastructure from day one, a growing SMB looking to formalize your people processes, or an established business needing ongoing HR support — I can step in as your dedicated People & Culture partner. Let's build a workplace that's not just compliant — but one your team actually loves showing up to. Book a consultation or send me a message. I respond within 4 hours.

I help businesses get fractional HR support and HRIS audit expertise — without the cost of a full-time hire. With 10+ years of HR Operations experience (UKG Pro & Oracle HCM), I offer: ✅ HRIS audits & data integrity reviews ✅ Fractional/part-time HR support ✅ HR process setup & documentation ✅ Onboarding & offboarding program design ✅ Payroll & benefits administration support ✅ Talent acquisition & recruitment support ✅ Employee handbook & policy writing Available for project-based, ongoing, or fractional engagements.

🎯 Book a free 15 min consultation - send me a message 🎯 * Upwork Expert Vetted Badge - top 1% of talent on Upwork * 100% job success - a trusted partner to get the job done right and on time * 20+ years HR Experience (Expert in US & Canadian Employment Laws) * 2 active Senior HR Certifications - SPHR and CHRL * Master Degree in Human Resources along with Global HR Certifications * Agile and proficient with startups, small businesses and organizations with little to no HR infrastructure in place 🚀 Your Scalable HR Partner: Expert Level Support for Startups & Growing Businesses Stop worrying about HR risks and compliance pitfalls. I provide the strategic HR expertise and hands-on support growing businesses need to scale safely and efficiently. As a top Upwork Expert-Vetted consultant, I deliver trusted, fractional HR solutions that save you time, money, and stress. 💼 HR Superpower: Scalable Solutions & Risk Mitigation I solve problems and share HR expertise that small and scaling companies often lack. Help you identify your greatest risks and implement sustainable processes that scale with your growth. From building HR from the ground up to deconstructing current practices, I provide the strategic leadership you need without the cost of a full-time employee. ✅ Services for Your Growth Stage Need to establish compliance, create/update your handbook, set up a payroll system, introduce benefits, or manage complex employee relations? I offer ongoing fractional and critical short-term project support. *Compliance & Risk: Labor Law, Multi-state Compliance, HR Compliance Audits, Leave of Absence, Termination Support. *HR Infrastructure: Creating/Updating Handbooks, Developing HR Policies, Onboarding/Offboarding Processes, File/Record Keeping. *Benefits & Tech: Employee Benefits Strategy: Compliance, HRIS/Payroll System Evaluation (Gusto, BambooHR, Oracle, Success Factor). * Fractional HR Leadership: Strategic Planning, Employee Relations, Performance Management, Competency Framework, Custom Training Content. Expert in multi-state employment law for both in-person and remote workforces. 📞 Ready to Scale Safely? Let's discuss your growth goals and how I can support your success. I take pride in excellent communication and response times. ------------------------------------------------------------------------------------------------ *Click the message button now to book your FREE 15-minute consultation! ------------------------------------------------------------------------------------------------ Keywords for projects I am frequently hired for: Human Resources Consulting HR Consultant HR Transformation Onboarding / Offboarding Talent Acquisition Company Culture Leadership Coaching Training and Development New Hire Orientation Performance Management Fractional Human Resources Director Bamboo HR Gusto Payroll Employee benefits Employee Handbook and Policies HR Strategic Plan Employee Relations Terminations Employment Law Job Descriptions HR Audits

I help businesses make better people decisions through HR consulting, compensation analysis, People Analytics, and AI-enabled HR process improvement. I am a Certified HR Professional (CHRP®), Certified Management Consultant (CMC®), and Senior Compensation Analyst with 10+ years of experience supporting companies in the Philippines, Australia, the US, and other international markets. My work combines practical HR operations with data-driven decision-making. I can help you structure compensation, improve HR processes, build HR dashboards, clean and organize workforce data, create job descriptions, support HRIS implementation, and use AI tools to make HR work faster, clearer, and more scalable. I can support you with: People Analytics & HR Dashboards Workforce dashboards, HR metrics, employee data analysis, attrition tracking, hiring reports, headcount reports, performance data, compensation analysis, and management-ready insights. AI-Enabled HR Process Improvement Using AI tools to improve HR documentation, recruitment workflows, employee communications, policy drafting, job description creation, HR reporting, and decision support. Compensation & Total Rewards Salary benchmarking, job leveling, pay structure design, compensation reports, benefits review, and practical pay administration frameworks. HR Consulting & HR Operations HR policies, employee handbooks, contracts, employee relations, performance management, onboarding, offboarding, compliance support, and general HR advisory. Recruitment & Talent Acquisition End-to-end recruitment, technical hiring, candidate screening, job ads, interview guides, and hiring process improvement. Clients usually work with me when they need someone who can bridge strategy and execution: someone who can understand the business issue, organize the HR data, create practical recommendations, and convert everything into clear documents, dashboards, and action steps. If you need an HR consultant who understands both people and data, I can help. My previous projects: HR Analytics People Analytics Workforce Analytics HR Dashboards HR Metrics HR Reporting Workforce Planning Compensation Analysis Salary Benchmarking Job Leveling Pay Structure Design HRIS Implementation HRIS Optimization Employee Data Analysis Recruitment Analytics Attrition Analysis AI in HR AI-Enabled HR HR Process Automation Google Sheets Automation Excel HR Reporting Performance Management Employee Relations HR Consulting