Hire the Best ServiceNow Freelancers
in Nigeria

I help businesses solve technical support issues, streamline workflows, and improve customer experiences across payroll, accounting, and SaaS platforms. With hands-on experience in customer success and technical support, I specialize in troubleshooting payroll and accounting integrations involving platforms such as ADP, QuickBooks Online/Desktop, QuickBooks Time, ServiceTitan, and other workforce management systems. I work closely with customers and technical teams to resolve issues quickly while maintaining clear, professional, and empathetic communication. What I can help with: • Customer Support (Email & Chat) • Technical Troubleshooting • Payroll & Accounting Integration Support • Customer Success & Client Retention • SaaS Support Operations • Ticket & Escalation Management • Customer Onboarding Assistance • Workflow & Process Improvement • Data Validation & Reporting Support • Technical Documentation & Follow-Ups I’m highly experienced in handling time-sensitive issues, managing customer expectations, and translating technical information into simple, easy-to-understand communication. I’m also comfortable working cross-functionally with developers, implementation teams, and leadership to ensure smooth issue resolution and customer satisfaction. Tools & Platforms: • Jira • HubSpot • Monday • Asana • Zendesk • ADP • QuickBooks Online/Desktop • QuickBooks Time I pride myself on being responsive, detail-oriented, reliable, and easy to work with. My goal is always to provide excellent support while helping businesses operate more efficiently and keep their customers happy.

I help organizations configure and optimize ServiceNow to streamline workflows, improve service delivery, and reduce operational friction. I am a Certified ServiceNow Administrator (CSA) and Certified Application Developer (CAD) with hands-on experience configuring ITSM modules, building workflows, and customizing forms, tables, and business rules. What I can support you with: • ITSM configuration (Incident, Problem, Change, Request) • Workflow and Flow Designer automation • Business rules, UI policies, client scripts • Form customization and data modeling • Role and access configuration • Testing and documentation • Ongoing admin support I approach ServiceNow from both a technical and process perspective — not just configuration, but understanding the business need behind the build. If you need reliable configuration support or structured implementation assistance, I’m ready to contribute.

𝗦𝘁𝗼𝗽 𝗱𝗼𝗶𝗻𝗴 𝗺𝗮𝗻𝘂𝗮𝗹𝗹𝘆 𝘄𝗵𝗮𝘁 𝗮 𝘀𝗺𝗮𝗿𝘁 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗱𝗼 𝗳𝗼𝗿 𝘆𝗼𝘂 𝟮𝟰/𝟳 — 𝗹𝗲𝘁'𝘀 𝗯𝘂𝗶𝗹𝗱 𝘆𝗼𝘂𝗿 𝘀𝘆𝘀𝘁𝗲𝗺𝘀. I am an AI automation expert and workflow automation specialist helping SaaS companies, small businesses, and entrepreneurs eliminate repetitive tasks, connect their tools, and deploy intelligent automated systems that run 24/7 without manual input. 🪐 Expertise: AI Automation | Workflow Automation | API Integration | Business Process Automation | CRM Automation | Marketing Automation 🪐 As a business process automation specialist and CRM automation consultant, I understand both the technical depth and the business logic behind every workflow. Whether you need a Zapier automation expert, a Make automation specialist, an n8n automation expert, or a GoHighLevel CRM and marketing automation specialist — I design, build, and deploy the systems that fix your operations permanently. If no native connector exists, I go into the API documentation and build exactly what you need from scratch using webhooks, REST API, Python, and JavaScript. 𝗕𝗲𝗳𝗼𝗿𝗲 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗠𝗲: ❌ Manual data entry eating hours every week ❌ Leads slipping because your CRM isn't synced ❌ Marketing emails going out late or not at all ❌ Tools that don't talk to each other ✅ 𝗔𝗳𝘁𝗲𝗿 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗠𝗲: ✅ Automated workflows running 24/7 without you ✅ CRM updated, leads nurtured, and deals tracked automatically ✅ Email automation and marketing campaigns firing on schedule ✅ 10–30+ hours saved every single week 🪐 𝗪𝗵𝗮𝘁 𝗜 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲 𝗜𝗻 🪐 ⚡ Workflow & Business Process Automation End-to-end automated workflow systems using Zapier, Make, n8n, and Microsoft Power Automate — from simple task automation to complex multi-branch business process automation including approval flows, data routing, and system integrations. 🤖 AI Agent Development & Chatbot Automation AI agents, AI chatbots, and conversational bots using OpenAI API, LangChain, Flowise, and BotPress. WhatsApp automation, lead qualification bots, customer support automation, and AI-driven decision workflows. 📈 CRM Automation & Marketing Automation Full CRM automation across GoHighLevel, HubSpot, Pipedrive, ActiveCampaign, Zoho CRM, and Salesforce. Email automation, drip campaigns, lead generation pipelines, and marketing automation sequences. 🔌 API Integration & Custom Automation Custom API integration, webhook automation, REST API connections, and JSON data mapping — connecting any tool, platform, or database to your existing stack. 🐍 Python & JavaScript Automation Data scraping, web scraping, data extraction, browser automation, and system automation using Python and JavaScript. Google Sheets automation to full data pipelines. Here are some of the tools and platforms I have proficiently deployed across AI automation, workflow automation, CRM automation, marketing automation, and API integration projects: ⚡ Automation Platforms Zapier · Make (Integromat) · n8n · Microsoft Power Automate · Pabbly Connect · AppScript · IFTTT · Airtable Automations · Albato · Integrately 🤖 AI Agents · Chatbots · LLMs OpenAI API · ChatGPT · Claude (Anthropic) · Google Gemini · DeepSeek · Mistral AI · LangChain · Flowise · Dify · BotPress · DialogFlow · Stack · AutoGPT · AgentGPT · Hugging Face · LLaMA · Cohere · Pinecone · Weaviate · OpenRouter · Vercel AI SDK · Replit 📈 CRM · Marketing Automation · Sales Pipelines GoHighLevel · HubSpot · ActiveCampaign · Pipedrive · Mailchimp · GetResponse · Mautic · Klaviyo · Marketo · Keap · Zoho CRM · Salesforce · Close · Bitrix24 · SugarCRM · Podio · Monday · Asana · ClickUp · Trello · Notion · Smartsheet 💬 Communication · Messaging · WhatsApp Automation WhatsApp (Twilio / Meta API) · Manychat · Twilio · Slack · Intercom · JustCall · AirCall · RingCentral · Clicksend · Sakari · BurstSMS · Calendly · Skedda 🐍 Data · Scraping · Reporting · Automation Scripts Python · JavaScript · PHP · Google Sheets · Airtable · Typeform · Jotform · Formstack · Tableau · Databox · Plecto · PandaDoc · Google Analytics · Amplitude · Google Tag Manager 🛒 eCommerce · Payments · Operations Shopify · WooCommerce · BigCommerce · Stripe · PayPal · QuickBooks · Xero · Billbee · Cin7 · ShipStation · Commerce7 🔌 API · Dev · Infrastructure REST API · Webhooks · JSON · GitHub · Jira · AWS · Azure · Google Cloud · Postman · Bubble · WordPress · Zendesk · ServiceNow · Confluence · Sharepoint · Netsuite · Microsoft Dynamics workflow automation, business process automation, AI automation, no-code automation, low-code automation, automation engineer, automation consultant, automation developer, RPA specialist, chatbot automation, WhatsApp automation, GoHighLevel automation, sales automation, lead generation automation, CRM automation specialist, email automation specialist, and marketing automation expert. Click "𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯" or "𝗛𝗶𝗿𝗲 𝗠𝗲" to get started.

I understand that excellent customer support is more than answering questions, it's about identifying the root cause of issues, communicating clearly, and ensuring every customer receives a timely and satisfactory resolution. Hello! I'm a Customer Support and Technical Support Specialist with over two years of experience helping customers resolve issues, managing support tickets, investigating order and payment discrepancies, and providing reliable backend support for business applications. Here's how I can help your business: - Customer Support (Email & Chat) - Technical Support - Order Processing & Order Tracking - Ticket Management - Application Support - User Account Support - Customer Complaint Resolution - Payment & Transaction Investigation - CRM Support - Administrative Support - Data Entry & Data Validation - Backend Operations - Documentation & Knowledge Base Updates I have experience with: - ServiceNow - Microsoft Excel - Google Workspace - Slack - Microsoft Teams - Zoom - Google Meet - Zoho CRM Why clients enjoy working with me: - Professional and empathetic communication - Strong analytical and problem-solving skills - Attention to detail - Reliable follow-up and documentation - Ability to investigate issues beyond the surface - Commitment to delivering an excellent customer experience Whether you need someone to respond to customers, manage support tickets, investigate order issues, or provide technical support, I am committed to helping your business operate more efficiently while ensuring your customers receive outstanding service. If you're looking for a dependable Customer Support Specialist who combines customer care with technical problem-solving, I'd love to discuss how I can support your business.