Hire the Best Evolve IP Virtual Desktop Specialists in Lagos, NG

✅ Microsoft 365 Specialist | Cloud Migrations | Technical Support & Training Expert I'm a Microsoft 365 and Azure specialist with over 8 years of experience helping businesses migrate, secure, and streamline their cloud environments. I’ve led successful projects across Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Entra ID (Azure AD), and hybrid/cloud setups — including complex migrations from Google Workspace, GoDaddy, and on-prem servers. Whether you need help with cross-tenant migrations, Intune device management, compliance/security setup, or resolving tricky email issues — I’ve probably done it (and documented it!). I also work with MSPs, supporting multi-tenant environments with Tier 2/3 escalations, firewalls (FortiGate, Cisco), and endpoint/server troubleshooting. Clients appreciate that I explain things clearly, solve problems quickly, and keep things secure and efficient. 🔧 What I Can Help You With: Microsoft 365 setup & configuration (Business Standard, E3, E5) Email migration with zero downtime (GoDaddy, cPanel, Google Workspace, IMAP/POP, Exchange Server) DNS configuration & domain management Shared mailboxes, permissions, and identity setup User onboarding/offboarding & license management Security policy setup, MFA, and compliance guidance Staff training & post-migration support 💼 I currently work with a Microsoft Partner on the support migration team, solving complex cloud issues daily and ensuring seamless transitions for businesses across various industries. I bring a mix of technical expertise, clear communication, and user-focused delivery—ensuring every solution not only works but makes sense for your team

If you value timely and professional work from an Expert, then you're welcome to send a direct message so we can discuss further. I provide exceptional technical support services in the following areas; ***Microsoft365/Google Workspace Administration and Support. ***Exchange Online / Advanced Threat Protection. ***DNS Management and Email Deliverability (SPF/DKIM/DMARC) etc. ***Email Filtering, Antiphishing/Spoofing and remediation for Business Email Compromise. ***Google Workspace to Microsoft365 Migration. ***Google Workspace Security and Data backup. ***Azure (Entra) Identity and Access Management (IAM). ***Microsoft365 Security and Compliance Expert. ***Microsoft365 Defender for Office365, Endpoint and Cloud Apps. ***SharePoint, Teams, OneDrive, Outlook and Exchange Administration. ***Tier1-Tier3 Technical Support Services, troubleshooting and training. ***Familiar with most Modern Workspace and ticketing platforms e.g. Zoho, Slack, Zendesk, Jira, Asana, Slack, Teams Viewer, etc. Finally, with over 7years of experience working for various Microsoft Managed Service Providers (MSPs), you can be assured of getting the best when you engage my expertise. Please do not hesitate to reach out for your technical needs. There is always room at the top for the very best... Daniel Webster

Top Rated Freelancer with years of experience working in IT. I've worked with several Office 365 and Google Workspace/Suite IT administrators, Managers and Users worldwide remotely and physically. I excel at resolving technical problems, troubleshooting application issues. My experience in IT administration and support has provided me with core strengths in technical analysis, server/network administration, and general IT support. Major areas of expertise: ☁️ Office 365 / Microsoft 365 ☁️ Microsoft Azure ☁️Powershell and Bash scripting ☁️ Google Suite / Google Workspace ☁️ Microsoft Teams ☁️PowerShell automation ☁️DNS management, DKIM, DMARC, SPF.

Exchange Online Microsoft Exchange Online related issues Microsoft 365 Administration Office 365 Applications Mailbox Migration Exchange Server Management Windows Server Windows Mac OS Hybrid Configuration Wizard Data Loss prevention Mailflow Mailbox provisioning E-discovery and content search Retention Policy etc. Azure AD Connect Configuration Cloud Technologies Azure Active Directory AD connect services Windows PowerShell Teams Skype for Business Microsoft Teams and Skype for Business Guest access Coexistence mode Audio quality Configuring auto-attendant, call queues SharePoint Online and OneDrive for Business Site creation Site and Folder Permissions External access OneDrive syncs issues and more. Adopt the use of PowerShell to troubleshoot and fix issues with Microsoft 365 services on MS Teams, Exchange Online, SharePoint Online, Azure Active Directory, etc. Troubleshoot and guide clients on issues related to Microsoft Bookings, Microsoft To-Do, Visio.

I love to support clients in any areas of Office 365 platforms ranging from ( Exchange Online, office 365 admin center management, SharePoint Online, OneDrive for Business, Active Directory, ADFS Setup, office suite application troubleshooting, and setup, on-premise Environment Setup, and Maintenance) I have the following Skills: * Excellent Troubleshooting Skills * Advanced knowledge of Exchange Online * Experience in SharePoint Online * Management and Troubleshooting Skype for Business Online, Microsoft Teams, and OneDrive. * Knowledge of Active Directory, ADFS, Setup, and Management of DNS * Advanced Knowledge of Windows PowerShell * Ability to work as an individual and also as a team * Management and Navigation of Office 365 Admin Center * Configuration of emails, Outlook profiles * Troubleshooting emails problems on Outlook Window and Mac Client Familiar Tools - LogMeIn | Team Viewer | Remote Desktop Connection | Test Connectivity | Message header Analyser | SaRA Tool and many more Area of Expertise - Windows 10 | Outlook | Active Directory| Azure AD Connect |Any Desktop related issue| Office 365| PowerShell | Linux | Mac Os | Hybrid Migration| Freebusy Calendaring | Exchange Server 2008, ES 2012 R2, ES 2016, ES 2019 | Outlook Migration| Email Security, Security, and Compliance | DNS Configuration | etc. When working on a project, my main focus is to achieve client satisfaction through quality work within budget and time. To ensure the proposed strategies are followed and to share status reports weekly or bi-weekly, or even daily in some cases to run things smoothly. Thank you in advance for your time and consideration. I Look forward to working with you soon. Best regards, Muhammed Ahmodu

✳️Field and Remote Technical Experience: • Responding to and resolving technical queries from end users and VIPs via the ITSM tool • MDM Administration • Desktop troubleshooting • Ensuring Customer Documentation is kept up to date • Working with the team to identify and implement changes to Customer Environments to address common issues • Providing the highest level of Customer Service • Equipment request handling • Device management and stock control • Updating assets on our Asset Management system • Inbound and Outbound call handling • Experience in supporting Windows Desktop • Strong people skills • Understanding of networking fundamentals, TCP/IP, DNS, DHCP • Able to be self-sufficient and driven • Willing to learn new skills • Knowledge of AV equipment • Experience in troubleshooting issues with printers and network shares • Ability to provide VIP support, both remote and face-to-face • Detail-oriented and organised • Have the ability to work independently, autonomously, and take initiative • Can multitask and proactively manage various issues and conflicting priorities • Have strong and effective written and verbal communication skills • MDM (Mobile Device Management), Intune, Redstor, Backup and Replication, JamF, JamF Cloud • Experience in supporting Apple macOS / iOS, Android, and MS Windows • Familiarity with an ITSM tool • Softphone Management • Veeam - You do not just hire service from me as a Customer support personnel, but also interest, honesty, passion, professionalism, and accuracy. I am eager to work with you to provide reliable, consistent, and high-quality work/service. ✳️ All ITSM tools I have used and am still using to succeed - ITGlue - VSA Kaseya Integrated - NinjaOne - Confluence - Halo - Zendesk - ConnectWise/AnyDesk - Screen Connect ✳️Experience with Project management, RMM/PSA platforms such as: - Zoho CRM - Slack Channel - Jira - ConnectWise Manage - Microsoft Rave - Azure DevOps - Microsoft Dynamics 365 and other related tools ✳️Communication Tools: - VSA Kaseya BMS - Slack channel - MS Outlook - Microsoft Dynamics 365 (Internal) - MS Teams - Ring Central - Cloud and desktop 🖥 and other related tools ✳️Experience with remote support cloud and desktop 🖥 tools such as - ConnectWise Control (ScreenConnect) - ConnectWise Automate - Zoho Assist - LogMeIn - Teams Viewer - SAAS VSA Kaseya RDP - MS Teams and other related tools - AWS - Amazon Workspace OTHER Technical ATTRIBUTES ✳️Troubleshooting ✳️Domain controller, Azure AD Sync, Azure Entra ID ✳️Networking, NTFS, Domain joined Printers and Scanners ✳️Configuration, Installation, and Deployment ✳️Collaboration, Communication, and Consistency ✳️Web development and design ✳️Microsoft Office applications (Microsoft Forms, SharePoint, Microsoft Azure OneDrive, Forms, OneNote, Outlook, Excel, Word, and PowerPoint slides for presentation) ✳️Database maintenance ✳️Field, Remote & Virtual assistance AWS Workspace ✳️Zendesk, Microsoft Teams, Zoom, Google Meet ✳️SCCM, GPO, and ADFS ✳️Microsoft Exchange Online ✳️ Microsoft Office 365 support specialist | Microsoft Office 365 GCC, Apps for Enterprise, Apps for Business, Apps for Education. ✳️ Ability to provide support for Cloud and SaaS products. ✳️ Customer retention focus, quick response times. ✳️ Data entry specialist. ✳️ I work across different time zones in compliance with security, privacy policies, and standards. Don't hesitate to get in touch with me, so we can discuss how we can work together to meet your Customer Service needs. I am a customer-centric approach Support personnel as I bring customers or end-users closer to my heart, by putting myself in customers' shoes. I have a strong passion for supporting end-users with their products, services, goods, or applications and providing top-notch customer experience through my Technical skills and communication soft skills. I would love to work with you 😎