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Clients rate Order Entry specialists
Rating is 4.7 out of 5.
4.7/5
based on 193 client reviews
  • $16 hourly
    Thanks for viewing my profile. I've been a customer service agent of an online shopping website for 6 years. I was a team leader, I've taken escalations and dealt with different types of customers. My task is not limited to handling escalations, I handle pre and post-order inquiries, process orders for customers, check order status, issue replacements and handle returns and refunds. With my experience in customer service, I worked my way up and was promoted for quality assurance analyst post. It was my task to evaluate call recordings and even live calls based on a set of guidelines. It was my job to address the challenges of the agents and drive team performance. I am hardworking, goal oriented and a self-motivated person. I can work under pressure with little supervision. I am highly trainable and always want to complete any given task on time. I could work long hours when needed. I am looking for a job where I can share my best practices and learn at the same time. I'd also want to help improve and expand the business of the company/team that would hire me.
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    Customer Support
    Answered Ticket
    Data Entry
    Customer Satisfaction
    Email Communication
    Microsoft Office
    Customer Service
    Amazon Plugin
    Order Fulfillment
    Order Tracking
    Order Processing
    Phone Support
    Email Support
  • $10 hourly
    Danielle F: 100% Job Success, Upwork Top Rated! With a strong background in management, customer service, and technical support, I help you with your customer and user base so you can focus on other parts of the business. I help eCommerce and SaaS businesses with: 📌 Addressing customer questions and issues with expediency and attention to detail via ticketing/CRM systems such as Zendesk, Gorgias, Reamaze, Intercom, GrooveHQ, Freshdesk, Helpshift, Hubspot, Amazon, and Etsy 📌 Reviewing and responding to chargebacks/disputes via Stripe 📌 Reviewing comments/threads and engaging with audiences on Facebook, Twitter/X, Instagram, TikTok, Discord and webinars 📌 Tracking performance at a team and individual level 📌 Building out knowledge bases 📌 Developing and executing training programs for new customer service team members "Danielle impressed us with her work ethic, attendance, communication, flexibility, and assistance to others. She is highly skilled, and any firm would be lucky to have her part of their team." "Danielle was very professional and courteous in the duration of our employment together. She handled an overwhelming number of customer service inquiries each day without complaint." The above testimonials are from past clients of mine and show that I am a hard-working customer service and technical support specialist who will go above and beyond for your company and your customers/users. The next step is to send me a message to get a more specific scope of your company's unique needs..
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    Ecommerce
    Email Communication
    End User Technical Support
    SaaS
    Answered Ticket
    Stripe
    Community Management
    Gorgias
    Intercom
    Customer Service
    Zendesk
    Customer Service Training
    Online Chat Support
    Email Support
  • $25 hourly
    💎 TOP RATED PLUS - Top 3% of performers on Upwork, Level 3 certified UiPath & Electroneek ✅100% Job Success Score ✅8,500+ Hours Worked I am a Certified UiPath developer with 16+ years of experience in the IT industry and 6 years of experience in UiPath/Electroneek. I have automated Complex Backend/FrontEnd Business Processes which include CRM, SAP, Webbase CRM applications like NetSuite, Oracle EBS, Windows/Desktop applications, and Applications Running in Citrix Environment or Remote Desktop Connection (RDP) to automate repeatable tasks, Reading the data from PDF (tabular data specialist), Generate complex excel report, gather information from websites, interact with databases and work with web services.
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    Selenium
    Automated Testing
    Automation
    PDF Conversion
    Web Crawling
    Bot Development
    Data Scraping
    Data Mining
    Robotic Process Automation
    C#
    Data Extraction
    UiPath
  • $18 hourly
    A blogging and writing rockstar, I have blogged on my own sites for 10+ years, as well as for others. I love to write, and writing is both relaxing and fun for me. I absolutely love writing movie, product, and television show reviews. However, I am pretty much adaptable to most any niche, as I am big on research. If I don't know it, I will learn it. I am more than happy to give my honest opinion as well as interjecting my personality into the piece. I take pride in all I do, putting my best foot forward, and this more than shows in my work. If you need someone to write blog/articles or reviews for you, look no further, you have found the best out there. I also have several years experience in customer service. If you need a top-notch, rock-star customer service agent then look no further. I live to help the customer and it shows in my attitude. I make the customer feel like they are number one, and do not allow them to leave disappointed. I have only the best interests of both my client and the customer in mind. Everything else is left at the door. I work hard for my clients, and that shows through my reliability. I have a cheerful, upbeat personality, that shines through to the customer. They are able to hear the *smile* in my voice, and that ingrains trust in their perception of me and my client. I have experience in inbound telephone handling, order taking, data entry, and inbound sales. If you are looking for one of the best customer service reps out there, look no further, you have found her.
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    Data Entry
    Amazon
    Slack
    Rackspace
    Zendesk
    Email Etiquette
    Email Support
    Zoho CRM
    Community Management
    Customer Support
    Google Docs
    Blog Writing
    Shopify
  • $12 hourly
    I help the business to do all types of data entry tasks, make web or internet research, create email lists or contact lists for increasing sales and provide full administrative support. Here are some of the results we’ve achieved for our clients: ● Collected around 200 000 valid emails for US company for a big cold email campaign ● Sorted and categorized around 100 000 Instagram accounts for Norwegian Startup ● Created the database in Excel for a UK company, which includes 500 000 rows with different information about politicians around the world. ● Categorized around 40 000 PDF invoices and added information in the Excel report Here's what one of my clients had to say about my work: "Lar was excellent to work with. He was very responsive to feedback and always returned projects on time. His work was high quality and should I need this type of assistance in the future I would come to him first." "Iar showed excellent patience and attention to detail with a very complicated and subjective data research project. I found his work to be thorough and accurate and timely. I would definitely work with him again." I provide experience in the next areas: ► Microsoft Office Suite with advanced level skills in Excel, Word, PowerPoint. ► Google Docs / Google Spreadsheets ► Lead Generation, Contact list building, Email list building ► Web Research, Product Research, Company / Contact Research, Internet research ► Data Entry, Data Management, Data Organization / Presentation, Data Analysis ► Database Administration, Database Reporting. ► Email Handling, Documentation, PDF Conversions/Editing. ► Market Research & Analysis, News Research, Ownership Research ► Trello, Slaсk, Todoist / other Project Management tasks. ► CRM, Pipedrive, Freshsales ↪️ You're interested in having amazing data entry services. The next step is to message me so we can start the conversation about the project. ↪️ Don't worry - It's no obligation and I'm not hard sell kind of guy. The goal is to find out if we're a good fit to work with each other. ↪️ We are a good fit, you can look forward to getting amazing all types of data entry services. Sound good? ↪️ To get the conversation started to hit the green "Hire" button. Best regards, Yaroslav Sabardak
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    Data Mining
    Personal Administration
    Executive Support
    Virtual Assistance
    Prospect List
    Administrative Support
    LinkedIn
    Contact List
    Accuracy Verification
    Market Research
    Google Docs
    Typing
    List Building
    Lead Generation
    Data Entry
  • $10 hourly
    Are you looking for Zendesk, Wordpress, Shopify, Online Retail Companies Customer Service Expert?. You are in the right place. I am a Customer service representative and BPO Professional with extensive experience over the last nine years. Also, I own a Multilingual customer service agency with 50+ members. - Zendesk Customer Service Specialist -Shopify Expert.Shopify Master in Dropshipping, Aliexpress, Oberlo, Shopified, Shippingeasy, Aftership. -Customer Support/Technical Support/Team Leader/Trainer/ Project management - Ticket, Chat, Phone, Social Support Agent -Experienced with Zendesk, Intercom, Kayako, Zopim, Providesupport, como100, Livechatinc, Zoho, Livehelpnow, liveperson expert -Experience with Intercom, Salesforce, Webex, GotoWebinar, RingCentral, Web Savvy, MS Office, Ms word. -Hardware and Software Troubleshooting/Back office support/Remote assistance -Value-added products and services upsell. - Basic knowledge in HTML,CSS,Javascript,PHP,SQL,jQuery Perl,CGI,Visual Basic Java / Android Development
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    Order Fulfillment
    Administrative Support
    Product Knowledge
    Ticketing System
    Customer Service
    Customer Support
    Dropshipping
    Order Tracking
    Email Support
    Order Processing
    Zendesk
  • $20 hourly
    Are you looking for someone reliable and efficient to work with your business? Let me give you a helping hands plan your business effectively. Having a positive attitude and a strong work ethic provide me with much-needed resiliency in the position that has been assigned to me. Improving my day-to-day process, I am able to easily adapt to all of the changes. I aided startups and other ventures working on the back end I love to handle a lot of things that make me fruitful in every task. I've been working for 9 years in Logistics, Freight Forwarding, Finance, and E-commerce. Providing the best and clear solutions to customers' inquiries upfront, keeping records on track in a timely manner, managing customer accounts and information confidentially, placing orders online, clerical duties, and ensuring the calculation of freight, tax, and shipping rate differences, and certain other accounting tasks. My passion stems from my eagerness and willful ability to contribute. I enjoy working on the tasks that push me to do more accurate things to provide in your business. I am confident that I can excel and flexible enough to do anything in the process. Let’s connect soon!
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    Freight Forwarding
    Supply Chain & Logistics
    Answered Ticket
    Product Knowledge
    Shipping Labels
    Email Communication
    Logistics Coordination
    Order Tracking
    Administrative Support
    Order Fulfillment
    Logistics Management
    Customer Service
    Accounts Receivable
  • $20 hourly
    I started working since I was 16 years old. I worked in different industries to develop my skills and experiences. I always wanted to learn something new because I know this can direct me to success. From an early age, I learned that quality employees are very crucial for the success of the company. Working in various industries has helped me comprehend what is most important - passion and perseverance. One cannot go without the other. All things can be learned and mastered if we have the passion to do it with an open mind. Passion can never be enough if we don’t have the perseverance to keep on learning and relearning what our passion has brought to the table. Having experiences in various industries like BPO, E-commerce and pharmaceutical with positions in sales, marketing and customer service will aide me in having different approaches to handling tasks and analyzing data to be able to make quality output that I can be proud of and you will be able to make good use of. I pride myself on being extremely professional and aim to always exceed what is expected of me. Services offered are as follows: Virtual Assistance Administrative Support Social Media Management Order Processing Data Entry eCommerce Support I look forward to working with you and improve your business' productivity.
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    Customer Service
    Ticketing System
    Sales
    Client Management
    Administrative Support
    Email Etiquette
    Zendesk
    Order Fulfillment
    Email Communication
    Data Entry
  • $20 hourly
    🇺🇦 I'm working from a safe place now! 💻I can help you with: - Data Entry, Data Processing, Data Management - Internet Research - Lead Generation - Email List Building and Contact list building - Fillable PDFs - PDF to Word / Excel / Google Docs Transcription - Data Categorization and Tagging - Data Analysis - CRMs and Shopify data entry - Audio Transcription ✅ I have over 7️⃣ years of experience in Data Processing and Internet Research. I work to save you some extra time and make your business life easier! Just leave that tasks to me and focus on your priorities without taking care of all the things in your project. That way you'll get high-quality service with in-deep learning and understanding of all the aspects of your own goals. Some of my results in numbers: • over 500,000 emails found • over 50,000 pages converted and processed • 70+ satisfied clients ❓ Which software do you use? ✔️ I use Premium Linkedin and Apollo subscriptions for finding relevant leads. For extracting emails I use Snovio, Apollo, and Hunter + a bit of magic. All emails I check via zerobounce.com for removing invalid emails ✔️ I worked with these CRMs: SalesForce, HubSpot, Zoho, Pipedrive ✔️Project management tools: Asana, Trello, Todoist Click the invite button, and we'll start discussing your project immediately! 🚀🚀🚀
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    Personal Administration
    Virtual Assistance
    Administrative Support
    B2B Marketing
    Executive Support
    Data Mining
    B2B Lead Generation
    Prospect List
    LinkedIn
    Market Research
    Typing
    Accuracy Verification
    Google Docs
    Data Entry
    List Building
  • $25 hourly
    As an experienced and professional virtual assistant, I bring strong communication skills, attention to detail, and proficiency to streamline your business processes. I am responsible, talented, and dedicated, with a friendly and passionate approach. My innovative mindset and fluency in tasks make me a competitive team player, ensuring optimal outcomes for your business. 𝙄 𝙖𝙢 𝙠𝙣𝙤𝙬𝙡𝙚𝙙𝙜𝙚𝙖𝙗𝙡𝙚 𝙞𝙣 𝙖 𝙫𝙖𝙧𝙞𝙚𝙩𝙮 𝙤𝙛 𝙨𝙠𝙞𝙡𝙡𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙞𝙣𝙜: ✦ Customer Acquisition & Onboarding ✦ Phone Support ✦ Email Support ✦ Chat Support ✦ Technical Support ✦ Lead Generation ✦ CRM Administration ✦ eCommerce ✦ Marketing and Sales 𝙏𝙤𝙤𝙡𝙨/𝘼𝙥𝙥𝙨 𝙄 𝙝𝙖𝙫𝙚 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙬𝙞𝙩𝙝: ✦ VoIP Phone Communication Tools (RingCentral, WavePhone, Callrail, Dialpad, Zendesk power dialer, Vonage, CallTrackingMetrics) ✦ Microsoft Office Suites (Word, Excel, PowerPoint) ✦ Google Tools (Docs, Sheet, Drive) ✦ WordPress ✦ WooCommerce ✦ Slack ✦ Zoom ✦ Quickbooks ✦ Zoho ✦ Zendesk ✦ Freshdesk ✦ Salesforce ✦ ServMan ✦ Nutshell ✦ Sera ✦ ServiceTitan ✦ Calendly ✦ Dropbox ✦ Asana ✦ Trello ✦ Jasper ✦ Apollo.io ✦ Stripe ✦ Canva ✦ Shopify ✦ Facebook Ads Ready to team up for success? Let's connect and make magic happen! Drop me a line with your thoughts, and let's schedule a call to explore our collaboration further. When's a good time for you to connect?
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    Online Chat Support
    Sales
    English
    Executive Support
    Calendar Management
    Office Administration
    Phone Support
    Social Media Marketing
    Customer Service
    Email Support
    Administrative Support
    Email Communication
    Data Entry
    Virtual Assistance
    Customer Support
  • $10 hourly
    Problems are part of being an Amazon Seller or entrepreneur in general and I want to help my future clients to find the solution on this, with my help using the skills I learned and make it a personalize solution and achieved the business goals they have. I want to lend a hand in them and make them feel they are not alone in this journey. And be able to achieve work life balance and enjoy their time with family and love ones by saving some of their time through my services. PROFESSIONAL SKILLS Amazon Product Researcher Amazon Product Listing Supplier Sourcing Amazon Inventory Shopify Order Fulfillment Email Customer Support General Virtual Assistant Data Entry Specialist Lead Generation
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    Order Processing
    Scheduling
    Dropshipping
    Zendesk
    Oberlo
    Dropified App
    Lead Generation
    PDF Conversion
    Microsoft Excel
    Data Entry
    List Building
    Google Docs
  • $35 hourly
    Welcome to my profile, where I specialize in empowering Etsy shop owners to achieve remarkable success. With a proven track record, I offer a wide range of services tailored specifically for Etsy shops. Visit my external site at eshopelevate.online to see some of the services I offer and while you're there, check out my comprehensive Etsy SEO ebook, a definitive guide enabling shop owners to master SEO themselves and witness tangible results in their shop's performance. My commitment to sharing knowledge extends beyond the ebook – I thrive on collaborating with clients to craft bespoke strategies aligning with their unique shop and aspirations. My profound passion for Etsy stems from its capacity to turn dreams into reality, and over the years, I've honed an extensive skill set in e-commerce. From conducting in-depth product, market, and pricing research to expertly setting up Etsy stores and optimizing SEO for enhanced visibility, I've cultivated a rich expertise. Some of the services I offer are: - SEO and shop optimization - Boosting product rankings & shop rankings - Increasing organic traffic - Product & Competitor Research - Improve Conversion Rates - Creating listings that achieve the coveted "best seller" status - Enhancing shop presence to stand out amongst competitors - Pricing + sales strategy - Etsy advertising management - Consulting + advising - Complete Shop set up - Customer service solutions - and more My experience spans various e-commerce platforms including Amazon, Ebay, and Google, equipping me with the insight to elevate products above competition. I believe in going the extra mile, consistently providing valuable insights and tips beyond the scope of agreements. Witnessing clients succeed and gain confidence in their business is my ultimate satisfaction. While Etsy holds a special place in my heart, I possess the capability to optimize any website and continually devise strategies for improvement. Moreover, my Google Ads certification, complemented by a robust history in data entry, reflects my versatility across diverse job requirements. Let's collaborate to give your product the attention and recognition it deserves. I'm here to optimize and enhance your site's performance, driving it toward unparalleled success, irrespective of the platform.
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    Organic Traffic Growth
    Ecommerce Order Fulfillment
    Set Up Etsy Site
    Microsoft Dynamics CRM
    Ecommerce Support
    Etsy Listing
    Manage Etsy Site
    Product Research
    Salesforce
    Customer Service
    Optimize Etsy Site
    Search Engine Optimization
    Google Ads
    Data Entry
  • $15 hourly
    I am a TOP RATED VA. I started my VA career here in November 2013, with minimal and part-time jobs, and decided to be a full-time VA on May 2019 onwards. CERTIFIED BOOKKEEPER COST ACCOUNTING PROFESSIONAL CHARTERED FINANCIAL MANAGEMENT ANALYST CERTIFIED PAYROLL SPECIALIST CERTIFIED INTERNAL AUDIT SPECIALIST CHARTERED TAX PROFESSIONAL Accounting/Bookkeeping Software: Quickbooks Desktop, Quickbooks Online, Xero, Wave, Zoho Books Certifications: Quickbooks Desktop Certified, Quickbooks Online Certified, Xero Certified Advisor, Xero Partner Skills: Standards of accounting, General business knowledge, Software proficiency, Data analysis, Problem-solving Property Management Companies Software: Appfolio, Buildium, Innago Certifications: Appfolio Leasing Certification, Appfolio Accounting Certification Skills: Understanding landlord-tenant laws and regulations, Handling maintenance requests and repairs, Marketing properties, Managing tenants/rents/properties, Service Companies Software: Servicem8, Deputy Skills: Service Quotations/Estimates, Accepting Service Requests, Assigning Service Requests to the team/personnel, Making follow-up about the progress of the Service Requests, Sending Service Request Reports to the clients, Billing and Collecting Payment from Clients eCommerce Companies Software: Magento Digital eCommerce, Amazon Seller, Dear, Shipfusion Skills: Order Management, Inventory Management, Requisition/Purchase, Customer Service via email responses Other Niche/Skills Software: Mailchimp, Klaviyo, Hubspot, Canva, VSDC, WordPress, Weebly, Trello, Zoho Projects, Asana, Bootcamp, Office 360, Google GSuite, Zoho One, Certifications: Google Fundamentals of Digital Marketing, Hubspot Digital Marketing, Hubspot Social Media, Hubspot SEO Certified, Hubspot Email Marketing Skills: Social Media Management, Email Marketing, Photo Editing, Video Editing, Website Design, Project/Task management, Calendar Management
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    Basecamp
    Xero
    Property Management
    Buildium
    Trello
    Bookkeeping
    Email Marketing
    Ecommerce
    AppFolio
    Google Workspace
    Social Media Marketing
    Intuit QuickBooks
  • $30 hourly
    🥇𝗧𝗢𝗣-𝗥𝗔𝗧𝗘𝗗 𝐏𝐋𝐔 𝗖𝗘𝗥𝗧𝗜𝗙𝗜𝗘𝗗 𝗦𝗛𝗢𝗣𝗜𝗙𝗬 & 𝐖𝐎𝐑𝐃𝐏𝐑𝐄𝐒𝐒 𝐃𝐄𝐕𝐄𝐋𝐎𝐏𝐄𝐑 🔥𝗥𝗔𝗡𝗞𝗜𝗡𝗚 𝗜𝗡 𝗧𝗛𝗘 𝗧𝗢𝗣 𝟭% 𝗢𝗙 𝗦𝗛𝗢𝗣𝗜𝗙𝗬 & 𝐖𝐎𝐑𝐃𝐏𝐑𝐄𝐒𝐒 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗘𝗥𝗦 𝗢𝗡 𝗨𝗣𝗪𝗢𝗥𝗞. Hello there! I'm 𝐈𝐦𝐫𝐮𝐥 𝐂𝐡𝐨𝐰𝐝𝐮𝐫𝐲, your go-to expert for crafting exceptional online experiences. With a proven track record as a 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐄𝐱𝐩𝐞𝐫𝐭, 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐏𝐥𝐮𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫, 𝐖𝐢𝐱 𝐃𝐞𝐬𝐢𝐠𝐧𝐞𝐫, 𝐚𝐧𝐝 𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬 𝐆𝐮𝐫𝐮, I bring a wealth of expertise to elevate your e-commerce presence. 🛠️ 𝐒𝐤𝐢𝐥𝐥𝐬 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬: ✅𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: From custom theme development to seamless integration of Shopify Plus features, I have a deep understanding of the Shopify ecosystem. Let's enhance your store's functionality and aesthetics. ✅𝐖𝐢𝐱 𝐖𝐢𝐳𝐚𝐫𝐝𝐫𝐲: As a skilled Wix Designer, I create visually stunning websites that captivate your audience. Whether you need a sleek business site or a powerful e-commerce platform, I've got you covered. ✅𝐖𝐨𝐫𝐝𝐏𝐫𝐞𝐬𝐬 𝐖𝐢𝐳𝐚𝐫𝐝: With extensive experience in WordPress development, I deliver scalable and feature-rich websites. Let's turn your vision into a pixel-perfect reality, with a focus on user experience and conversion optimization. 💡 𝐖𝐡𝐚𝐭 𝐈 𝐎𝐟𝐟𝐞𝐫: ✅Strategic E-commerce Solutions: Tailored strategies to boost your online sales, increase customer engagement, and optimize your conversion funnel. ✅Responsive Design: A commitment to creating websites that look and perform flawlessly across all devices, ensuring a seamless user experience. ✅Custom Development: Unique solutions for your unique needs. Whether it's a custom Shopify app, WordPress plugin, or Wix feature, I can make it happen. ✅Collaborative Approach: I believe in open communication and collaboration. Your input is invaluable, and together we can create something extraordinary. 🏆 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞: 🎯Proven track record with a portfolio of successful projects. 🎯Timely delivery and a commitment to exceeding client expectations. 🎯Clear communication throughout the project lifecycle. 🎯Continuous learning to stay at the forefront of industry trends. Let's transform your online presence into a powerhouse of success. Whether you're a small business or an enterprise, I have the skills and dedication to make your vision a reality. 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐠𝐚𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐞𝐯𝐞𝐥? 𝐋𝐞𝐭'𝐬 𝐜𝐡𝐚𝐭!
    vsuc_fltilesrefresh_TrophyIcon Order Entry
    Data Entry
    Data Scraping
    Lead Generation
    Landing Page
    Shopify Theme
    WooCommerce
    WordPress Website
    WordPress Development
    Ecommerce Store Setup
    Web Development
    Web Design
    Wix
    WordPress
    Shopify Plus
    Shopify
  • $15 hourly
    ✔ TOP-RATED PLUS ✔ 8+ Years of Experience ✔ Projects Completed ➥ Availability - Full-time (60+ Hours / week) I am capable of fulfilling any customer service job or virtual assistant job. I can help with both client retention and efficient handling of daily office tasks. My core competencies include planning, organizing, analyzing information, promoting and presenting products to customers, hence generating leads. With my strong work ethic, we can assure you that I will provide excellence, effectiveness, fast and solid work. I am efficient, driven and understand the value of good communication between employer and employee. I am available from Monday to Saturday. I can speak and write English well. Thank you for viewing my Upwork Profile. I look forward to hearing back from you.
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    Telecommunications
    Shopify
    Payroll Accounting
    Virtual Assistance
    Customer Service
    Data Entry
    Administrative Support
    Intuit QuickBooks
    Inventory Management
    Order Management
    Communications
    Project Management Professional
    Amazon Seller Central
    Google Sheets
    Email Support
  • $16 hourly
    Over the last 9 years, I've worked onsite as Team Leader/Supervisor, Technical Support Associate and Customer Service Associate. I am trained for supporting; coaching; developing and supervising a group of employees in a Service Center/Operations environment. I was committed to continuing personal and professional development through mentorship; on-line courses and on the job training while maintaining phone skills. Excellent oral communication skills and client relations. Extremely versatile – can undertake many different job functions under pressure. Hardworking and goal-oriented.
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    Supervision
    Technical Support
    Email Communication
    Customer Service
  • $30 hourly
    Hi People, Let's not overcomplicate it! You're a passionate entrepreneur, you've got talent, the right plan, and the right R&D done. I'm here with my 7 years of expertise in Digital marketing and my passion for helping customers reach businesses that serve them right. 150+ businesses have achieved it. YOU CAN TOO. Let's level up your digital marketing game & and connect to discuss how I can bring my expertise to your marketing efforts ➡️ I can help increase revenue by 30% while maintaining an average of 7x to 11x ROAS using Google Ads (shopping, search, YouTube, and Meta Ads.) ➡️ I feel Gratitude if I can add some value⤴️ to your business with my expertise in handling paid ads platforms.😊 ➡️Consultation is Free! A short brief on how to set well-structured campaign on Google ads so will help you get an idea of what kind of experience I have with Google shopping ads - - Strategy to get maximum results from an e-commerce store using Google ads best practices. Understanding of the ideal audience and buyers persona who are actively searching for the products category we have in the store. Structuring of campaigns. - Start with deep keyword research and segregate the keyword. (hot, warm and cold ) based on buying intent and understanding where the customer is in the customer journey while searching the keyword) - Find out your best products that are easy to sell. These products are known as low-hanging fruits (the products that have some advantages like competitive price, colour etc) because 80 % of the revenue is generated from 20% of the top products.) Before setting up the campaigns - Optimize the product feed in the Google merchant centre because Google takes all the understanding of what we are trying to sell from the product feed. Optimize the headlines and descriptions of products according to the intent of the audience who are going to buy them. Create two product feeds 1. API 2. Manual feed (Optimize headline to 150 characters which are high buying intent keywords, GTIN No, MPN number, HD images, reviews, etc.) Start with setting up the campaigns Search brand and product theme-based campaign Setup the separate ad groups and ads on the different categories of products Go with two match types of keywords (exact and phrase) Setup - standard shopping campaign and ad group on the basis of the category of products and exclude the products which are not relevant to a particular category of products so that we can get search terms for a particular category and exclude the ones which are non-profitable and non-relevant with that particular category. Always set up 2 performance campaigns - 1. For the top products and set separate asset groups for each product, give good audience signals like the custom intent audience(keyword-based), data audiences like ( product page visitors, ATC, and checkout page visitors) or in-market and affinity audience to get max ROAS. 2. For products that are not easy to sell. Create an asset group for each type of Product catagory. and use the same audience signals- custom intent audience, custom affinity audience, and data audience 5. Try these feeds separately in the performance campaign and regularly check the metrics when you optimize the feed like CTR, CPM, CPC, SEARCH IMP SHARE, CLICK SHARE, SEARCH LOST IMP SHARE ETC. 6.. To improve ROAS always optimize the landing page and feed to its best use of high-quality images, and customer reviews, and Try to make your customer journey easy and try to provide value to customers with the product 7. create an SQR( search query report) campaign- the campaigns for the search terms which are converting. 8. Optimize each campaign regularly on the basis of important metrics and demographics like - Metrics- search imp share, search lost imp share, benchmark cpc, ctr, conversion value, conv rate, CPC, search lost IS rank, impressions etc. Demographics - location, gender age group etc. Audience - optimize the bids for the audience which are working well for us. Use high buying intent Most Important Strategy Factors in Google for shopping ads - -1. Understanding how to structure the Campaigns, Ad groups, keywords(buying intent-based), and ads at a granular level. -2. We have to understand the intent to match the type of keywords we selected and segregate them based on their buying intent. HOT-WARM-COLD. Try to get an assumption about where the customer is in the customer journey with the intent of keyword. -3. In Google, we have to get 100% impression share over a person's search or keyword which depends on many factors
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    Set Up Google Shopping
    Optimize Google Shopping
    Manage Google Shopping
    Bing Ads
    Social Media Marketing
    Google Shopping
    Display Ad
    Search Engine Marketing
    Google Ads
    Google Ads Account Setup
    Inbound Marketing
    Digital Marketing
    Social Media Lead Generation
    Marketo
    Lead Generation Strategy
  • $12 hourly
    Hi there, I have experience on Data Entry/Scraping, Shopify, Drop-shipping, E-Commerce, Customer Support, and as an Inside Sales Agent for multiple Real Estate brokerage. I successfully completed an Integrated Comprehensive Virtual Assistant Training Program of the KOM Academy. My strengths would be that I am versatile, organized, and I value quality over quantity. At the same time, I am willing to learn more and widen out my field of work. I am a hard-working person, able to work part-time, and can do work with minimal supervision. To be able to cater the client's need is what I'm aiming for. I am accurate rather than fast but I would see to it that the deadlines are met without compromising work quality. I also look forward to meeting clients that I can work with long-term and that share the same aspirations with me to succeed.
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    Writing
    Creative Writing
    Data Entry
  • $11 hourly
    🏆Expert-Vetted (Top 1%) Upwork. 👉 30,442+ hours list building projects. 👉 443+ successfully completed projects. B2B List Building and Lead Gneration Specialist. I use different manual searching methods and tricks, special tools (free and paid premium accounts), and my long-term experience to get valid information. I’m a well-rounded and reliable hard worker. I take every single job seriously, and I am dedicated to providing the highest quality and 100% satisfaction of work. I am always responsible for my job, and every working hour with me will bring you a positive result, so you can always entrust your projects on me. We can start with a free test list of 10-20 contacts tailored for your business— complete with score, time, budget, sources, and research strategy, all according to GDPR. Why should you hire me?: 🏆Expert-Vetted (Top 1%) Upwork ☑️ 30,442+ hours list building projects; ☑️ 443+ successfully completed projects; ☑️ 100% Job Success Score; ☑️ Team of friendly and hard-working experts; ☑️ My knowledge, skills, and experience are proved by completed projects and feedback received. List of services provided: ☑️ List Building (B2B List Building, Business Email Lists, Email by Location) ☑️ Research - (Prospect List, Web Research, Data Research) ☑️ Data Entry - (Data Processing, Data Management, Data Enrichment) ☑️ Admin Support - (Direct Mailing Lists, Data Collecting, Virtual Assistant) ☑️ Lead Generation - (Generate B2B Leads, B2B Sales Leads, Lead Research) Sources: Official websites, LinkedIn Sales Navigator, Online Database, CrunchBase Pro, Angel, Google I have worked with companies from different sectors: IT, e-business, real estate, SaaS, computer software, marketing, internet, event management, etc. Combining these activities, I am ready to offer quality b2b list building services and support. My Goal: complete and total client satisfaction! Support: 24 hours/day, 7 days/week, 365 days/year! What Clients Say About My Work: ⭐⭐⭐⭐⭐ "Vitalii and team are consummate professionals that consistently deliver high-quality work in a timely and methodical fashion. I would highly recommend their services to any business group or individuals seeking reliable partners." ⭐⭐⭐⭐⭐ "Super transparent, very fair, fast communication and excellent work with very suited and well enriched leads! Would not hesitate hiring him again." ⭐⭐⭐⭐⭐"Vitalii was great to work with. Job always done on or before deadlines, super responsive, great communication. Thanks!" ⭐⭐⭐⭐⭐"Vitalii and his team conduct excellent web research and lead generation, and deliver high-quality leads that convert!" Looking forward to starting our long-term cooperation, Best Regards, Vitalii
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    B2B Lead Generation
    Qualitative Research
    LinkedIn
    Data Scraping
    Online Market Research
    Contact List
    Administrative Support
    Prospect List
    Database Management
    Company Research
    Appointment Setting
    List Building
    Lead Generation
    Data Entry
    Microsoft Excel
  • $20 hourly
    Excellent communication skills. Empathetic listener with a pleasant manner that excels at building value for the customer. Hard working, highly intelligent, and able to pick up new software and new modes of operations really quickly. Deescalating tense conversation techniques, coupled with emotional intelligence and critical thinking help to deliver solutions in a way best received by the individual. Active learner that believes product knowledge and familiarity, are a big key to success.
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    Customer Service
    Email Support
    Technical Support
    Technical Analysis
    Customer Relationship Management
    Customer Acquisition
    Customer Retention
    Technical Documentation
    Time Management
    Customer Support
  • $12 hourly
    Dedicated Customer Service Representative motivated in maintaining customer satisfaction. Goal-oriented, great team player and with a desire for continuous learning.
    vsuc_fltilesrefresh_TrophyIcon Order Entry
    Order Management
    Technical Support
    Customer Support
    Shopify
    Odoo
    Microsoft Power BI
    SQL
    Microsoft Excel
    Freshdesk
  • $10 hourly
    Mechanical engineer and Master Degree on management of Quality and Productivity and addition ASQ-Certified Six Sigma Green Belt (Certification number 16306), with more than 8 years of professional experience in the manufacturing sector plus 3 years as a Consultant / Freelancer, multifunctional leader of high performance teams, oriented to results, in the areas of Processes, Quality, Production and Maintenance, with constant support to the Projects area. I started my career as an engineer in training, then worked as a process engineer, after I worked as a process team leader, then worked as a leader of the diaper baby business unit and then worked as a maintenance manager at field of hygienic manufacture of absorbents. As a maintenance manager i was responsible for the administration of the budget, management and coordination of the processes of preventive and corrective maintenance of the company (Sanifarma Pañalex, CA), and now I work as a freelancer/consultant. Experienced in maintenance management, Lean Six sigma projects, statistical tools, feasibility studies and creation of technical articles in my area of expertise. I also have knowledge in minitab management. In the pursuit of continuing to grow professionally through the execution of projects in my area of expertise and through ongoing training. Specific knowledge and skills: • Management and leadership teams • Knowledge and use of indicators. • Knowledge and application of lean tools to improve the processes. • Knowledge and application of Lean Six sigma projects • Knowledge and application of maintenance strategies • Development and administration of budgets. • Management SAP modules of inventories, logistics and maintenance Technical knowledge of the process and equipment for manufacturing hygienic absorbent. • Management Quality Windows and Minitab software, focused on statistical process control. Other educational courses/knowledge: • Some knowledge of adolescent english levels III, IV, V, VI. Universidad Nacional Experimental del Táchira, Venezuela. October 2000-December 2001. Duration 160 hours. • English spoken and written. Academy of languages Alpha. Basic, intermediate and advanced level in progress. Táchira. Duration 196 hours • Solid Designs in 3D with Solid Edge. Universidad Nacional Experimental del Táchira. March of 2006. Duration 32 hours • Maintenance Process. Universidad Nacional Experimental del Táchira. July of 2007. Duration 24 hours. • Elaboration of manuals, regulations and processes. Universidad Nacional Experimental del Táchira. July of 2007. Duration 20 hours. • Security and health labor. Participation certificate. Universidad Nacional Experimental del Táchira. September of 2007. • Excel. Basic and advanced level. UNA Maracay, Venezuela. July of 2011. Duration 16 hours. • Lean Manufacturing Tools. Sanifarma Pañalex, C.A. Maracay. Dec 2009. 8 hours. • Training TPM coordinator. Maracay, Venezuela. 2013. MEAT. 68 hours. • SMED- rapid change. Valencia, Venezuela. 2013. MEAT. 12 hours • Preparation workshop to achieve certification as SSGB. Noguera, Center of professional studies. KRB-Caracas, Venezuela. October, 2016. 63 hours. • Oral and written English. Total immersion. The Language College. Maracay, Venezuela. Levels: Basic, Intermediate, High Intermediate and Advanced. September 2017-March 2018. 450 hours. • Preparation to opt for the Project Management Professional (PMP) certification. Noguera, Center of professional studies. KRB-Caracas, Venezuela. April 2018 – July 2018. 73 hours. • Highlight projects: Master Degree on management of Quality and Productivity Thesis posgrade : Development of a model of continuous improvement processes based on lean manufacturing philosophy for manufacturing hygienic absorbent Mechanical Engineer thesis grade: Preliminary design of a conveyor belt crushed rock phosphate for Navay petrochemical complex in Tachira state, Venezuela Accomplishments: • Diploma for winning First place in the admission process mechanical engineering carreer. Universidad Nacional Experimental del Táchira. UNET. 2002 • Diploma for winning second place general basic cycle and second place by career mechanical engineering. Universidad Nacional Experimental del Táchira. UNET. 2003. • Diploma for winning third place general basic cycle and second place by career mechanical engineering. Universidad Nacional Experimental del Táchira. UNET. 2004. • Diploma for winning as best university student. Rotar international. District 4380. San Cristóbal, Táchira, Venezuela. 2007. STRONG POINTS: • Punctual, responsible, respectful , friendly, creative , proactive , able to interact in a work environment. • Responsiveness in situations under pressure, with rapid and effective decision solutions. • Good interpersonal relationships. • Ability to assume overall goals with perseverance. • Knowledge -based leadership. • High sense of responsibility. • Ease of expression.
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    Statistics
    Process Improvement
    Mechanical Engineering
    Quality Control
    Lean Consulting
    Management Consulting
    Manufacturing & Construction
    Lean Manufacturing
    Six Sigma
  • $15 hourly
    For the past five years, I have gained several experience from handling server database(mySQL), installing Wordpress and adding content, setting up Mailchimp, Web Research, SEO, Social media management and even complicated data entry jobs.
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    Instagram Story
    Amazon Listing Optimization
    Communications
    Social Media Marketing
    Lead Generation
    SEO Keyword Research
    Mailchimp
    Data Mining
    Search Engine Optimization
    Shopify
    Data Entry
    Email Communication
    Virtual Assistance
  • $10 hourly
    A data entry worker working for years. I am also good in data mining and other administrative tasks.
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    Personal Administration
    Data Mining
    CMS Product Upload
    Online Research
    Microsoft Office
    Accuracy Verification
    Data Entry
    Google Docs
  • $12 hourly
    I believe I am an excellent fit for the job you require and I am highly prepared to provide valuable assistance. I kindly request the opportunity to discuss my qualifications in further detail. Please allow me to support your project effectively and efficiently. As a seasoned professional with over 14+ years of experience in customer service, administrative support, data entry, and general assistance, I have consistently demonstrated my ability to drive optimal efficiency and deliver exceptional results. Throughout my career, I have excelled in various responsibilities, including accurate data entry, report generation, effective project management, and delivering superior customer service with meticulous attention to detail. These experiences have equipped me with the necessary skills and expertise to thrive in a role of this nature. Key highlights of my experience include: ✔Proficiency in English language fluency, ensuring effective communication. ✔Advanced skills in MS Word, MS Excel, Google Docs, Google Sheets, and similar software, with a typing speed of 62 wpm ✔A proven track record of performing diverse administrative support functions, encompassing data entry, reporting, and other vital tasks. ✔Demonstrated ability to work autonomously, exhibiting exceptional self-direction and minimal need for supervision. ✔Exceptional attention to detail and exemplary writing skills, facilitating the creation of concise and precise notes in repair tickets, emails, and all forms of correspondence. ✔Proficient multitasking capabilities within fast-paced, deadline-driven environments, consistently displaying top-level prioritization and fostering excellent interpersonal relationships. With regards to my technical background, I bring the following valuable competencies: ✔Extensive experience in provisioning and circuit design. ✔Familiarity with trouble ticketing systems and prior involvement in repair center or network operations center (NOC) support. ✔Expertise in testing and fault isolation on layers 1 and 2 of the OSI model. ✔Collaboration experience with major carriers such as Verizon, AT&T, CenturyLink, and others, as well as customer vendors and technical support NOCs. ✔Adept handling of inbound and outbound technical calls from diverse stakeholders, including customers, agents, and transport partners. ✔Proficient creation of internal trouble tickets and carrier tickets, implementing corrective actions, and effectively engaging the appropriate parties for timely issue resolution. ✔Comprehensive knowledge of WAN/LAN technologies and topologies. ✔Familiarity with leading router brands such as Cisco, Juniper, and Adtran. ✔A thorough understanding of originating and terminating call flows. ✔Prior exposure to working with competitive local exchange carriers (CLECs) and proven expertise in T1, fiber, and DS3 repair. Combining my diverse skill set and technical proficiency, I am confident in my ability to make a significant contribution to your project. I am eager to apply my knowledge and provide exceptional support tailored to your specific needs. Thank you for considering my application. I eagerly anticipate the opportunity to discuss my qualifications further. Please do not hesitate to reach out with any additional questions or information you may require.
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    Technical Support
    Telemarketing
    Email Marketing
    Customer Service
    Scheduling
    Customer Support
    Provisioning
    Cold Calling
    Zendesk
    Online Chat Support
    Data Entry
    English
    Real Estate
  • $15 hourly
    Operations Manager - Engineer. I have 4 years of experience in the BPO/CRM call center industry working for The Results Companies for clients such as WellCare, Sprint and currently The Home Depot. During the past 4 years I have worked as a customer service representative, operations supervisor and operations manager, specializing in over the phone support, Data/Trend analysis and client relationship management. I hold a degree in Electronics Enineering which has allowed me to venture in technical support and project management endeavours. When working with me you will always find a goal oriented, out of the box thinking partner that strives to offer added value to your business and projects
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    Troubleshooting
    PIC Programming
    Microsoft Active Directory
    Management Skills
    Customer Support
    Digital Electronics
    Fiber Optics
    SQL
    Power Electronics
    Ticketing System
    IT Asset Management
    Business with 10-99 Employees
  • $11 hourly
    As a team player, I understand the importance of collaboration and working towards a common goal. I believe that effective teamwork is key to achieving success, and I strive to foster positive relationships with my colleagues and contribute to a supportive and productive work environment. I am always willing to lend a helping hand and support my team members in any way I can. Being people-oriented is a crucial aspect of my personality. I enjoy interacting with people and have developed strong communication and interpersonal skills over the years. I value diversity and respect the unique perspectives and experiences of others. I believe in treating everyone with kindness, empathy, and understanding, and I believe that this approach creates a positive work culture and fosters strong relationships with colleagues, clients, and stakeholders. I am a hard-working individual who takes pride in delivering high-quality work. I am committed to meeting deadlines and achieving targets, and I am willing to go above and beyond to ensure that projects are completed successfully. I am self-motivated, and I always strive to improve my skills and knowledge through continuous learning and professional development. As an organized individual, I understand the importance of planning, prioritizing, and managing my time effectively. I am detail-oriented and ensure that all tasks are completed efficiently and to the highest standard. I have developed strong project management skills over the years, and I can lead and coordinate complex projects to ensure that they are delivered on time and within budget. In challenging environments, I can thrive and consistently maximize my abilities and capabilities. I am a problem solver, and I can think creatively and strategically to find solutions to complex challenges. I am resilient, adaptable, and able to work under pressure to achieve the organization's objectives. Finally, the value of the companies for which I have worked has increased as a result of my skill and determination to learn new methods of doing business. I believe in continuous improvement and innovation, and I am always seeking new ways to add value to the organization. I am a quick learner, and I adapt easily to new situations and technologies. My commitment to learning and innovation has helped me to drive positive change and achieve successful outcomes for the organizations I have worked for.
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    Customer Support
    Customer Service
    Phone Support
    Online Chat Support
    English
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