Hire the Best Order Entry Specialists

Hello 🙌 With 3+ years of experience in customer support for E-commerce and Dropshipping brands, I help businesses not only answer tickets, but build loyalty, protect profits, and streamline operations. I specialize in email and live chat support, refunds & disputes, order management, and policy-aligned resolutions. My focus is turning frustrated customers into loyal ones while safeguarding your business. 🔹 What I Bring: ✅ Retention-focused, empathetic communication ✅ Strict policy alignment to minimize losses ✅ Workflow optimization & automation suggestions ✅ Strong experience with Shopify, Gorgias, Zendesk, PayPal, Meta, and more I take full ownership of the customer experience and work proactively to reduce workload and improve efficiency. Available for full-time, part-time, or project-based roles. Let’s build a smoother, stronger customer experience together 🚀

Accuracy is the word that defines me. I am a hard working, self motivated, detail oriented worker. I will dedicate my time until the project is completed with 100% satisfaction. I have more than 5 yrs in Customer Service, Order Processing, Data Entry. I love to do Multitasking as well. I know my way around the computer and internet. Please check my feed backs from different clients. I have a TEAM that works in the same place, if you are interested in getting a team. We specialize in: Order Processing/Fulfillment using different E commerce platforms Data Entry Customer Service Logistics/Shipping Order Processing

✨ Customer Support & E-commerce Virtual Assistant | Shopify VA| Data Entry With 3+ years of experience in customer support and e-commerce, I help Shopify store owners manage customer inquiries, process orders, maintain product listings, and keep daily operations running smoothly. My services include: ✔ Email, Chat, and Live Chat Support ✔ Shopify Order Processing & Fulfillment Tracking ✔ Product Listing & Store Management ✔ Data Entry & Administrative Support ✔ Inventory Management & Product Uploads ✔ Email & Calendar Management ✔ Lead Generation & Online Research ✔ Supplier Coordination & Order Issue Resolution ✔ Customer Complaint & Dispute Handling ✔ Basic Bookkeeping Tools I use: ✅ Shopify ✅ Gorgias, Reamaze, Zendesk, Freshdesk ✅ Canva & CapCut ✅ Trello, Asana, Notion, ClickUp ✅ Google Workspace & Microsoft 365 ✅ Slack, Zoom & Gmail ✅ Airtable, Salesforce & Monday ✅ Meta Business Suite ✅ Dropbox Let's discuss how I can support your business!

-- 12 YEARS OF 24K LOGGED HOURS!!! -- Hardwork / Determination / Dedication I am a hard worker, and a dedicated freelancer, dealing with different business clients from all around the world -- working quickly without compromising the quality of the output I give as it is also my goal to contribute to my client's success. ☑ Linkedin Sales Navigator knowledgeable with: ☑ Auto Car Parts Vacation Home Rentals: ☑Airbnb ☑ Homeaway ☑ Booking.com My skills includes but not limited to: ☑ Data Entry ☑ Administrative Assistance ☑ Data mining. ☑ Data Collecting ☑ Extracting email address & other related contact information. ☑ Specialized of MS Excel/Word, Google Docs, Google Spreadsheet, and other related applications. ☑ Website research. ☑ Image research. ☑Pdf-Word ☑Mailing List, Mail Merge - - eCommerce - - ☑ Amazon Seller Central Account ☑ Helium10 ☑ Gumtree ☑ Shopify ☑ Pinterest ☑ Instagram - - Photoshop - - ☑ Basic image editing skill. Including cropping, resizing etc - - Software Proficiency - - ☑ Excel spreadsheet ☑ Google docs ☑ Word ☑ Word Perfect ☑ PowerPoint ☑ Wordpress Knowledge in: ☑Dropbox ☑ASANA ☑Xero ☑Discord ☑Slack

Order Fulfillment | Shopify Store Manager | Administrative Assistant | Track and Trace | Logistics | Telegram Moderator | Customer Happiness Specialist | Email Support | Live Chat Support __________________________________________________________________ “Keeping your store running and customers smiling.” Hi, I’m Cherylene! With over 13 years of experience in customer service, logistics, and operations management, I can help streamline your workflows and enhance customer satisfaction. Here’s what I can do for you: 🛒 eCommerce & Shopify Support ✔️Product uploads, order processing, and inventory updates ✔️Supplier coordination, shipment tracking, and fulfillment support ✔️Handling refunds, cancellations, and dispute resolution 🤝 Customer Support & CRM ⭐ Email & Live Chat Support (Zendesk, Freshdesk, Gorgias) ⭐ Customer Happiness Specialist – empathy-driven support that builds loyalty ⭐ Responding to inquiries, reviews, and pre-/post-sale concerns ⭐ Telegram community moderation 🧠 Administrative Assistance ◘ Calendar, inbox, and task management ◘ Data entry, research, and lead generation ◘ Monitoring reviews and supporting outreach campaigns 🏗️ Logistics & Operations ➤ Track and trace, shipment follow-ups, and inventory management ➤ Supplier coordination and order fulfillment oversight ➤ Project management, team supervision, and recruitment support ✅ Why Hire Me? ✔️ 13+ years of proven experience in customer service & operations ✔️ Organized, proactive, and detail-oriented ✔️ Quick learner and tech-savvy ✔️ Strong communicator with management expertise ✔️ Dedicated to delivering smooth operations and happy customers 📬 Let’s team up and take your business to the next level! From running your Shopify store and streamlining logistics to delivering top-notch customer support, I’m ready to help your operations run seamlessly. 🌟 Send me a message today—I’d love to get started and make a real impact on your business!

💡 6 years+ Experience as Virtual Assistant, Customer Support, Order Processing, Order Fulfillment, Logistic & Admin Manager. 💡 5 yrs+ Experience as Accounting & Admin Assistant ⚡️If you're looking for a experienced in VA and Gerneral Admin Assistant that is FAST, RELIABLE , HARDWORKING , TRUSTWORTHY, and FLEXIBLE in any schedules and with no attendance issues. 💡You're in the right Upwork profile account. . 👌I provide experience in the next areas: 💻 Account & Admin Manager / Logistic Coordinator / Customer Service ► Order Fulfillment ► Order Taking ► Order Processing ► Data Entry ► Purchase Order ► Third-party Logistics ► Bill of Lading ► Packing Slip ► 3PL ► Communicate different vendors & truckers ► Customer Service Inbound and Outbound Calls ► Email Handling ( up to 1,000 emails per day) ► Live chat support ► Process payments through Authorize.net ► Create Shipping labels ( UPS , USPS & FedEx ) ► Handling Customer's Disputes ► Chargebacks and Bbb Complaints 💻 eCommerce Management / Product Specialist ► Craigslist Management ► Shopify ► Tiktok ► eBay Management ► eBay Messages ► eBay Inventory ► eBay uploading of tracking numbers ► eBay Returns ► eBay Refunds ► Product Research ► Product Listing ► Amazon 💻 Accounting, Treasury & Billing Collection ► Invoices ► Purchase Order ► Refunds ► Payroll ► Petty Cash Management ► Aging Accounts ► Accounts Payable and Receivables ► Check Voucher ⚙️ Tools & Softwares ► Sortly ► Shipstation ► Order desk ► SPS commerce ► Uber ► Drizly ► Grabhub ► Ring Central ► Slack ► 3cx ► Cassport ► Eversign ► CRM ► Zoiper ► VPN ► Zenventory ► Extensiv ► Click up ► Quickbooks ► G-suite ► Microsoft Office Suite with advanced level skills in Excel, Word, PowerPoint. ► Google Docs / Google Spreadsheets I am a pro-active, detail-oriented person. A good listener and pays attention to details. I can work under pressure and respect deadlines. I have good English communication skills (written as well as verbal). I quickly responded to your queries/concerns. I am ready to go the extra mile to accomplish the target. My goal is to contribute to the company's success and provide excellent customer satisfaction. Feel free to send me a message if you think I can be an asset to your team.