Is your Zendesk set up properly - or just set up?
Most support teams are using 20% of what Zendesk
can do. I help companies unlock the rest.
I've spent 4+ years as the sole Zendesk owner for
Proton one of Europe's fastest-growing privacy
tech companies managing a full CS operation for
100+ agents across 8 product lines. I built it from
scratch and kept it running at scale for handling 2K tickets monthly and rasing
Here's what I can do for you:
Full Zendesk setup from zero - channels,
routing, SLAs, automations, macros, ticket fields
✅ AI chatbot configuration complex multi-turn
dialogues, Zendesk AutoAssist copilot
✅ Integrations REST API, webhooks, Slack,
Freshdesk, Calendly and more
✅ Knowledge base structure self-service that
actually deflects tickets
✅ KPI dashboards and reporting data your
team can act on
✅ Ongoing admin and optimisation retainer
or one-off
I work fast, document everything, and hand over
solutions your team can actually maintain.
Based in North Macedonia (CET timezone).
Available now.
Let's talk about what you need.
Rate: Change to $40/hour
Data Cleaning
Technical Project Management
Zendesk API
Zendesk
API Integration
Jira
Analytics Dashboard
Excel Formula
Pivotal Software Pivotal Tracker
Power Query
Microsoft Excel
Excel Macros
Data Entry
Data Analysis
Freshdesk
AI Chatbot
Claude
Nikola C.
Skopje, North Macedonia
$5/hr
5.0
9 jobs
Hello! My name is Nikola, and I’m a professional Data Entry & Web Research Specialist from Macedonia with over 3 years of hands-on experience.
I help businesses save time and stay organized by delivering accurate, fast, and reliable results. I’m highly detail-oriented, responsive, and always focused on meeting deadlines.
My core skills include:
Web Research & Data Collection
Data Entry & Data Cleaning
Shopify Virtual Assistant (product upload, editing, organization)
Data Conversion (PDF ↔ Excel ↔ Word)
Email handling & customer support tasks
Adobe Photoshop & Adobe Illustrator (basic to advanced edits)
I’m comfortable working with large datasets, following instructions precisely, and adapting quickly to new tools and workflows. My goal is always to provide high-quality work and long-term collaboration.
If you’re looking for a reliable virtual assistant who gets the job done right — let’s work together!
Microsoft Office
Data Entry
Web Analytics
AI Platform
Graphic Design
Adobe Photoshop
Elena P.
Kavadarci, North Macedonia
$5/hr
5.0
4 jobs
Hi! I’m Elena 👋
I help businesses create high-quality social media content that attracts attention, builds brand identity, and drives engagement.
🎯 What I do:
• Instagram & Facebook content creation
• Reels (short-form video editing & ideas)
• Captions that increase engagement
• Content planning & strategy
• Food, lifestyle & hospitality content
I’ve worked on real restaurant projects - creating posts, reels, and visual content that make people stop scrolling and take action.
I focus on creating content that feels premium, aesthetic, and engaging - not just “posting,” but building a brand.
💼 Also available for:
• Data entry (Excel / Google Sheets)
• Web research
• File conversion
Data Cleaning
Data Entry
Virtual Assistance
Microsoft Excel
Google Sheets
Data Collection
Typing
PDF Conversion
Microsoft Word
Administrative Support
Copy & Paste
Social Media Marketing
Content Creation
Instagram Reels
Content Strategy
Caption
Instagram Marketing
Facebook Marketing
Darko I.
Radovis, North Macedonia
$4/hr
4.8
2 jobs
Hello! I'm thrilled to introduce myself as a highly motivated and detail-oriented professional seeking a data entry and billing job. With a strong passion for accuracy and efficiency, I have developed a solid foundation in data management and entry over the years. Allow me to share my background and skills that make me a perfect fit for your data entry needs.
I have a proven track record of delivering exceptional results in various data entry projects, both independently and as part of a team. My dedication to maintaining high-quality standards and meeting strict deadlines has earned me a reputation for reliability and excellence in my previous roles. I understand the importance of meticulous data entry in ensuring the smooth functioning of businesses and organizations.
Skills:
Proficient Typing Speed: I possess excellent typing skills, consistently maintaining a high words-per-minute (WPM) rate. This allows me to enter data quickly and accurately, ensuring efficient processing and minimal errors.
Data Accuracy and Attention to Detail: I have a keen eye for detail and a strong commitment to accuracy. I double-check all entered data for errors or inconsistencies, ensuring the integrity of the information provided.
Data Formatting and Organization: I am proficient in organizing data in a logical and coherent manner, utilizing spreadsheets and databases effectively. This includes sorting, filtering, and creating formulas to generate reports and summaries as required.
Data Cleansing and Verification: I have experience in data cleansing processes, ensuring data integrity by removing duplicate records, identifying and rectifying errors, and validating information against reliable sources.
Proficiency in MS Office Suite: I am well-versed in Microsoft Excel, Word, and PowerPoint, utilizing advanced features such as data validation, conditional formatting, and pivot tables to enhance productivity and efficiency.
Time Management and Prioritization: I am skilled in managing multiple tasks simultaneously, prioritizing assignments based on urgency and importance. I can efficiently handle large volumes of data while maintaining a high level of accuracy.
Confidentiality and Data Security: I understand the significance of confidentiality in data entry work. I adhere to strict privacy protocols and treat all sensitive information with the utmost care and professionalism.
I am confident that my skills, coupled with my strong work ethic and commitment to delivering exceptional results, will make a positive contribution to your data entry projects. If you are seeking a dedicated and detail-oriented professional to assist with your data entry needs, look no further. Let's connect and discuss how I can add value to your team.
Thank you for considering my application. I look forward to the opportunity of working with you.
Content Editing
Writing
Medical Billing & Coding
Medical Writing
Data Entry
Data Scraping
Elena G.
Prilep, North Macedonia
$7/hr
4.9
11 jobs
Hi there. I'm a self-motivated professional that thrives on innovation and overcoming challenges and learning new skills. My goal is to make your business run smoother. I want to help in ways that increase productivity and profit. I am flexible, with strong technical skills, hardworking and organized. I write, read and speak English language fluently. I will bring accuracy and professionalism to your project and make it worth hiring me.
My skills:
- Online research
- Data entry
- Web researcher
- Google Sheets
- Social media management
- Social media advertisement
- Microsoft Office Specialist
-CRM and Hubspot
- Content writing
- Visual content creator
- Translation
- Photo editing
- Familiar with Canva
- Quick learner
- Team Player
- Attention to detail
- Excellent written and verbal communication skills
Data Cleaning
Accuracy Verification
Data Entry
Online Research
Data Analysis
Google Sheets
Administrative Support
Photo Editing
Social Media Content Creation
Editing & Proofreading
Data Extraction
Virtual Assistance
Writing
Transcript
Copywriting
Kristijan A.
Skopje, North Macedonia
$6/hr
4.6
94 jobs
With over 10 years of experience in data entry, data cleaning, lead generation, web research, CRM updates, and WordPress management, I bring a proven ability to deliver accurate, organized, and actionable results that help businesses grow.
I specialize in:
Data Entry & Cleaning (Excel/Google Sheets)
Email Finding & Verification
CRM Updates & Data Management
Web Research & Data Mining
WordPress Product Uploads and Content Management
My approach is detail-oriented, fast, and quality-driven. I ensure that every dataset I deliver is verified, well-structured, and ready for business use, whether it’s for sales, marketing, or internal operations.
I would be excited to bring my skills to your firm and contribute to your success by providing reliable support tailored to your needs.
Google Docs
Data Entry
Online Research
Data Collection
Market Research
Transaction Data Entry
Customer Support
Data Curation
Virtual Assistance
Lead Generation
Data Extraction
Data Labeling
Data Scraping
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