Intercom Customer Service Zendesk Shopify Stripe Google Docs Google Sheets Microsoft Office Customer Support Slack
The majority of my experience lies in customer support and customer support management for growing start-ups and e-commerce retailers. I'm enthusiastic and passionate and love the excitement of start-ups. I'm well-versed in the following: Google Drive and the Google Office Suite Zendesk, HelpScout, Nutshell, and Intercom Shopify, Shipstation, and BigCommerce FairClaims & Dispute Mediation and Resolution My ability to organize and prioritize allows me to manage several responsibilities at once. I am friendly, professional, and able to empathize with and listen to clients so that every interaction is positive. I look forward to working...
Intercom Customer Support Zendesk Help Scout Camtasia Freshdesk Highrise CRM Slack Citrix Systems GoToMeeting Technical Support
I have had over 15 years of experience in Customer Support, including ten years working remotely; first for five years at Support Dot Com as well as ten months for Concentrix as an At Home Advisor for Apple Corporate. I worked as the Customer Support Manager on an Upwork contract with Succession Link for 22 months, training the customer support staff, and providing telephone, email, and live chat support for Succession Link's cloud-based marketplace, onboarding new clients, gathering feedback, and fulfilling users' requests for training, password resets, account setups/renewals/cancellations, and refunds. I have extensive training...
Intercom Chatbot Development Facebook Marketing Bot Development Messenger Marketing ManyChat Chatfuel Digital Marketing Marketing Automation Copywriting
For the two years, I have designed, managed, and marketed several chatbots on Facebook, websites, and SMS. I have an engineering background with a marketer’s mindset. Anyone can build a chatbot; not many can implement it well.
Intercom Security Engineering Fire Protection Engineering AutoCAD Vulnerability Assessment Requirements Specification Code Review Cost Estimate Intrusion Detection System Video Design
ACCREDITATION: * ASIS Physical Security Professional (PSP) Cert. No. 18444 * National Institute for Certification in Engineering Technologies (NICET) Level IV -- Fire Alarm Systems (Highest level obtainable) Cert. No. 93111 EXPERIENCE: I possess passion and a zeal for my profession as a Physical Security and Fire Alarm (Life Safety) Engineer. I have 20+ years of field experience as a Physical Security and Fire Alarm Systems Integrator with an industry leading international Fire Alarm and Physical Security Systems corporation. I also possess Seven years of experience as both a Specifying Engineer for Physical Security and Fire...
Intercom Product Management ETL Pipelines Data Visualization Zapier Google Data Studio SQL Data Analytics Product
Howdy! I'm an energetic and scrappy product manager with 5+ years experience. I'm adept at simplifying complex problems, distilling insights from data, and delivering value to users. Throughout my time as a product manager, I've built automated data pipelines that power production infrastructure- all without pricey engineering resources. I've also built updating, self-serve dashboards that track critical performance indicators, specific to my team's unique business needs. I love using automation tools like Zapier to piece together business-critical applications in a sustainable, scalable way. I'm passionate about democratizing business...
Intercom Virtual Assistant Executive Assistant Organizational Development Marketing & Sales Microsoft Office Salesforce Lightning Slack Wrike
I am well versed and experienced in working with C-Level executives in the scope of Business Development, Organizational Management, Sales & Operations, Operational Planning, and Identifying the needs of Organizational Departments to Create Efficiencies in their Processes. I've worked across many different industries, including: Tech-Startups, Executive Recruiting, Data Analytics, Banking, Industrial Equipment, Gaming E-Commerce, Liquor/Spirits, and Real Estate. I thrive in remote working conditions and ideally, I'm looking to be a Virtual Assistant for Founders, CEOs, and Executive level Managers. With my diverse background and skills,...
We specialize in: low voltage wiring such as network, Telecom, video cabling, flat screen TV installations, home theater, video surveillance systems and custom wiring for your home or business, Multi Room Audio and Video Systems.
We can wall mount your new flat panel TV over any wall (brick, drywall, plaster, paneling).
Wire Management & Concealment.
Having over 15 years of experience in the industry, I take pride in our high level of customer service standards.
Intercom Communication Technical Support Community Outreach Chat Support Interpersonal skills Email Support Time Management Zendesk Customer Satisfaction
I'm an enthusiastic, sales driven professional in the tech/software world. After graduating from University of California, Irvine I started my career in a marketing and sales position in the 3D printing world. Since then, I've been working in the software industry in both Product Management and Customer Success Management positions. From my experience, I've developed a unique skillset of being able to communicate with both sales professionals and engineers.
Intercom CVS Fax Google+ HTML Java Nursing Reviews SOAP Typing
I am English-speaking and fluent in perfect grammar. I have a Doctorate degree in Pharmacy from Texas Southern University, Houston, Texas. I have a keen eye for proofreading and correcting mistakes as I read and listen on a daily basis. I have almost 10 years experience in my field but I have extensive knowledge and experience in editing and proofreading in my academic work and research, writing scientific papers that have been submitted on a national basis, and helping my younger sibling navigate his assignments which is where my interest for editing peaked. My strong leadership skills have aided my experience especially since I have...
Intercom Google AdWords Bing Ads Marketo Pardot Marketing Instapage Google Analytics SEOMoz
I'm a digital marketing leader with over ten years of experience managing full funnel marketing and advertising initiatives. I have extensive experience in driving growth for both B2B and B2C organizations.
Marketing Initiatives and Software Competencies include: - PPC (Google Ads/AdWords, Bing Ads) - Programmatic Remarketing (AdRoll, Google Display Network) - Lead Nurturing (Marketo, Pardot, Intercom) - SEO & Web Analytics (Moz, BrightEdge, Conductor, Google Analytics, Google Webmaster Tools/Search Console) - Content Managemen (WordPress, Drupal) - Marketing Strategy - Copywriting - Direct Mail
Intercom Customer Service Customer Support Zendesk CRM Automation Zapier
Strong experience throughout the entire customer lifecycle from lead management and sales to success, coaching, and support. The bulk of my skills were honed in a fast paced startup environment where prioritization, organization, and communication were key.
I've also directly contributed to the growth of both a support and sales team along with the tools, processes, and procedures that nurtured their success.
I look forward to opportunities that allow me to apply these skills in new and challenging ways!
Intercom Microsoft Power BI Salesforce.com Adobe Photoshop Digital Photography Photo Editing 3D Printing Adobe Dreamweaver Graphic Design
I specialize in doing "old fashioned" print content, such as poster, banner and billboard sized marketing campaigns. I do this through the use of bold product imagery and captivating brand expressions. I am able to work across industries, verticals, demographics and geographic markets in the US. I prefer to work with companies who are driven to create loyalty and empower minorities, women, the underprivileged, and the youth... I believe digital campaigns are more successful as "complements" to print campaigns -- not "replacements" of print campaigns. Able to work remote.
The past few years have seen my career move from typical Ruby on Rails hacking towards providing industry-leading support for our SaaS customers. I have a passion for solving complex problems and helping people figure out what they need to solve theirs; I’m just as comfortable in the command line as I am on a video call with a frustrated customer. At my most recent position, I was the manager of a small, 24/7 on call ops team supporting a worldwide legion of customers. My responsibilities ran the gamut from changing account emails, overseeing feature dev, debugging queries and saving tanked elasticsearch clusters. This prepared me for...
Intercom Microsoft Excel Autopilot SurveyMonkey Intuit QuickBooks Google Analytics Heap Adobe Creative Suite Trello Facebook Marketing
As most industries scramble to stay ahead in the ever-changing digital age, service companies can easily get left in the dust. We've always been so focused on customer service, word of mouth, and good old networking. As great as those things are, times are changing, and your growth strategy should as well. I'm an expert in helping you discover your online presence, helping you generate online leads, growing your customer retention, and laying proven foundations on which to build an empire. Since my first lemonade stand, entrepreneurship has enthralled me. I've built two of my own successful companies - one of which is highly profitable,...
I have been working in the IT field for 3 years now. I am currently a System Administrator. I like to get my hands dirty when it comes to computers. I can troubleshoot software and hardware issues. I have built a couple computers as well. I know a few things about Commend Intercoms, Microsoft Office, Windows, some Mac and Linux. I am open to challenges and look forward to working with you.
Intercom WordPress Shopify CSS Motion Graphics Video Editing Project Management Audio Editing Customer Support
In short: I love to execute. I find joy in organization and getting things done as efficiently as possible. As an entrepreneur who's familiar with handling every aspect of a business, I've developed a wide range of skills in the last 7 years that I know you'll find useful—everything from business strategy to customer support. I'm an expert at multi-tasking and focusing on every detail as I go. After one phone call, I guarantee you'll be able to trust me with that pile of work you've got stacking up. Let's talk! — Media Creation — Over 8 years of experience with Adobe creative tools, specifically After Effects, Premiere &...
Intercom Marketing Automation Marketing Strategy Customer Retention Content Marketing Content Development WordPress HubSpot Lead Generation Woocommerce
Hello there, How can i help you achieve your project goals? I am an Entrepreneur who is a Full Stack Developer, I run an Agency. I design everything for marketing and sales conversion and branding. I been developing websites since 1999 I am an expert in Content Marketing, Funnels, customer journey’s, Client Acquisitions and deployment of sites with wordpress, wooCommerce, sensei, Discourse, BuddyPress, Gravity Forums, Marketing Automation (i am HubSpot Certified) i also work with platforms like Autopilot, Intercom.io, active Campaign, Pipedrive, and many other bigger systems. I also can setup your marketing Campaigns and Ads in...
Intercom SQL Programming PHP phpMyAdmin English Proofreading
I have experience working at both social listening and social media analytics startups doing analysis and reporting for clients, advanced technical support & metric creation using SQLite. While SQL is my strongest programming language, I also have experience with PHP, Python, Java and a bit of HTML and CSS. Currently I manage all default metrics and dashboards for a social media analytics company. I create new metrics using SQLite and analyze their performance over time in order to optimize them for our customers. I also provide advanced technical training for clients who wish to learn more about the company's API, data sources, SQLite...
Intercom Network Engineering Phone System Security Engineering TV Camera Audio Engineering
Install, sevice and repair indoor and outdoor security solution for businesses and homes - Smart Home - Security Camera Systems - TV Mounting and Audio Systems - Networking / IP Phones Systems - Commercial / Residential Intercoms - Access Control
I'm a qualified ethical hacker with 8 years of experience in various domains such as web application security testing, vulnerability assessment, penetration testing and malware removal. My main services are white and black box penetration testing.
I have 3 years of experience working as a Customer Success Strategist in SaaS and ecommerce. Trained in Visual Design through General Assembly and Inbound Marketing through HubSpot. Specialities include user onboarding and customer retention through software management, email strategies, and thoughtful UX.
Intercom Zendesk Shopify Email Handling Social Customer Service Microsoft Office Google Docs Adobe Creative Suite HTML Hospitality
Hello there! My name is Taylor and it is wonderful to meet you. I have current and prior startup experience as an Account Manager and Customer Service Lead. I have 5 years of supervisor/manager admin experience, two years of record-keeping, a year and a 1/2 of local government work, auditor, cataloger, and designer of sign templates. I have worked with WordPress and experience with all things Adobe Creative Suite. I've worked with all of your necessary fulfillment and customer systems such as: ZenDesk, Front, Shopify, Slack, Intercom, Google Suites, Stitchlab, Shipwire, and Shipstation. I welcome the challenge of problem-solving. I...
Intercom Zendesk Customer Support Customer Service Customer Retention English Phone Support Management Skills CRM
Virtual Paralegal with 5+ years in Real Estate and 10+ years in Customer Service and Sales experience. I have worked as a California Brokers Assistant with experience in document preparation and MLS systems, Civil Litigation and Real Estate Law with experience with CLIO, Lexis Nexis and Nextpoint eDiscovery. I spent 2+ years as the Director of Customer Success for an international Startup. I am willing and eager to take on any tasks with a open mind and leadership mentality.
Intercom Call Handling Email Handling Live Chat Operator Slack Email Technical Support Video Editing Final Cut Pro X Adobe Creative Suite YouTube
Video Editing: I am a successful YOUTUBE video editor who produces and edits high quality edits on a weekly basis with over 5 million views weekly. FCPX is my forté as well as Adobe Creative Suite. I have a quick turn around time and encourage feedback. • VIDEO EDITOR - Matt and Rebecca/Rebecca Zamolo — 2019 - 2.2 - 4 million view per video on a weekly basis via YouTube Channel. - Edit in a fast paced environment, meeting weekly deadlines early, and on time. - Work with a team of creative and always take constructive criticism. • VIDEOGRAPHER/EDITOR/SOCIAL MEDIA MANAGER - GOLFHOLICS — 2018 - 2019 - 35,000-50,000+ views per...