Hire the Best Intercom Specialists
in the Philippines

Do you need help setting up your Intercom workspace for Fin. Ai Automation, Lead Generation, Customer Engagement, and Customer Support? I'm the #1 and only Intercom Certified Service Partner here on Upwork! I'm the highest-rated and highest-earning CRM automation freelancer with numerous 5-star reviews, including overly positive feedback. HERE'S WHAT CAN I DO FOR YOU! 🚀 ✓ Fin.AI Setup ✓ Process-Aligned Automation Solutions ✓ Multilingual Ai help center for self-service support ✓ Customer onboarding, product tours, email funnels, surveys, and more ✓ Omni-channel help desk support (email, chat, sms, phone, social media, etc.) ✓ Workflows for automating repetitive questions and self-service support ✓ Flexible ticketing system for bugs, feature requests, and feedback ✓ Conversation topics for managing conversation data ✓ Series campaign builder for automating processes ✓ CRM reporting system for tracking data and improving setup ✓ Ai Copilot, Ai Agent, and Ai Analyst to assist your customer support team ✓ Custom attributes, event tracking, and custom objects for advanced automation 1️⃣ Intercom Setup 2️⃣ Intercom Revamp 3️⃣ Intercom Consultation 4️⃣ Intercom Maintenance 5️⃣ Intercom Chat Support I CAN HELP YOU WITH ALL THE AUTOMATION YOU NEED 🏆 Fin.Ai🤖 ➞ Intercom’s new AI chatbot ➞ Powered by GPT-4 AI ➞ Fin Reporting ➞ Fin Profiles Automation Funnels ➞ Customer Onboarding Funnel ➞ Customer Support Funnel ➞ Lead Generation Funnel Help Center ➞ Collections & articles ➞ Help Center integrations ➞ Smart article suggestions ➞ Article reports Workflows/Bots ➞ Task Bot ➞ Custom Bot ➞ Resolution Bot ➞ Workflows Series ➞ User Onboarding series ➞ Slipping Away Series Tours ➞ Product Tours ➞ Video Tours ➞ New Feature Tour Customer Segments ➞ Use Case ➞ Customer Behavior Inbox ➞ Inbox Management ➞ Ticketing Workflows ➞ Macros ➞ Inbox Rules & Automation Ticketing System ➞ Customer ticket ➞ Back-office ticket ➞ Tracker ticket types Reports ➞ CSAT / SLA ➞ Resolution Rate ➞ Ticket Closing Rate ➞ Workspace Automation Report Checklist ➞ Onboarding checklist ➞ Checklist descriptions ➞ Setup tasks Outbound ➞ Surveys and Feedback Forms ➞ Banners ➞ Mobile Carousels Advance Features ➞ Apps + Integrations ➞ Event Tracking ➞ Custom Attributes ➞ Custom Objects ➞ Webhook ➞ API WHY HIRE ME? 👀 ✅ I’m a certified Intercom Service Partner. ✅ I’ve been using Intercom for more than 8 years now. ✅ I helped more than 500+ companies in different Industries. ✅ I have consistent 5.0-star reviews with my clients. ✅ I keep myself updated with every new Intercom feature. Talk to you soon Steven ✔Intercom Certified Service Partner

With 10+ years of experience in eCommerce and customer operations, I help Shopify brands deliver exceptional customer experiences while keeping store operations running smoothly. My expertise combines Shopify store management, customer support, order fulfillment, supplier coordination, and process optimization. I have supported growing eCommerce brands by managing customer inquiries, resolving order and shipping issues, improving workflows, and collaborating with cross-functional teams to increase efficiency and customer satisfaction. Key areas of expertise: ✔ Shopify Store Operations & Administration ✔ Customer Support (Email, Chat & Phone) ✔ Gorgias, Zendesk, Freshdesk & Intercom ✔ Order Management, Returns & Refunds ✔ Inventory & Supplier Coordination ✔ Dropshipping & Fulfillment Support ✔ Technical Troubleshooting & App Integrations ✔ SOP Creation & Process Improvement ✔ CRM Systems (HubSpot & Salesforce) ✔ Team Coordination & Escalation Management Throughout my career, I have worked with high-volume customer support environments, managed escalations professionally, and helped businesses improve both operational efficiency and customer retention. If you're looking for a reliable Shopify specialist who can support your customers, streamline operations, and contribute to long-term growth, I'd be happy to discuss how I can help.

👋 Hey, I’m Gary - a Customer Support Specialist with 12+ years of experience helping eCommerce brands and SaaS companies deliver fast, friendly, and reliable support across platforms like Shopify, WooCommerce, Magento, and BigCommerce. I’ve handled thousands of support conversations via Zendesk, Gorgias, Intercom, Freshdesk, and Help Scout - solving issues, answering product questions, and turning frustrated customers into happy, loyal ones. Whether it’s email support, live chat, or social media DMs, I know how to communicate clearly, professionally, and with empathy. I also help optimize workflows, set up helpdesks, and create internal systems that make support faster and easier for your team. ✅ What I Bring to the Table: ✅ Ecommerce Customer Support (Shopify, WooCommerce, BigCommerce, Magento) ✅ SaaS Support (billing issues, login problems, subscription questions) ✅ Multichannel Support (Email, Chat, Social Media) ✅ Help Desk Tools: Zendesk, Gorgias, Intercom, Freshdesk, Help Scout ✅ Order Tracking, Refunds, Product Inquiries ✅ Customer Retention & Follow-ups ✅ Knowledge Base & FAQ Article Management ✅ Escalation Handling & Workflow Improvements 🧰 Other Tools I’ve Used: HubSpot, Salesforce, Zoho CRM, ClickUp, Trello, Slack, Loom 🙌 Why Clients Choose Me: I don’t just respond to tickets - I help build long-term customer relationships. I stay calm under pressure, adapt fast, and communicate in a way that feels personal and human. I care about helping your brand create a 5-star experience every step of the way. 💬 Ready to level up your customer support? Let’s connect. I’d love to hear about your business and see how I can help take customer service off your plate - so you can focus on growth.

Remote customer support and operations professional with experience supporting US-based clients in customer service, scheduling, coordination, and property-related operations. Skilled in managing customer relationships, resolving issues efficiently, and supporting day-to-day remote business operations independently. Experienced in fast-paced remote environments, overnight support schedules, and maintaining high-quality client experiences through clear communication, organization, and problem-solving.

Hi, I’m Kristine. I support SaaS businesses with customer support, email support, technical troubleshooting, and onboarding across live chat and email. I’m comfortable handling high volumes of inquiries, documenting cases properly, and digging into issues, even reverse engineering when needed to find the root cause and provide clear solutions. For me, great support is about clarity, empathy, and making sure every customer leaves the conversation feeling taken care of. I can help you with: - Customer Support (Email & Live Chat – Intercom, Zendesk, Gorgias) - Technical Support & Troubleshooting - Customer Onboarding & Setup Guidance - Ticket & Inbox Management - Customer Retention & Churn Prevention Why clients hire me? ✔ The human touch in SaaS support — I balance technical skills with real empathy ✔ Strong understanding of American communication style ✔ AI-assisted but always human, clear, and on-brand responses ✔ I make smart decisions and don’t rely on constant supervision ✔ I ask the right questions before processing cancellations ✔ I focus on long-term collaboration and growth Tools I use: Intercom | Zendesk | GoHighLevel | ActiveCampaign | ClickFunnels | Email | Live Chat What you can expect? - Faster response times - Clear, easy-to-understand support replies - Less back-and-forth with customers - Improved customer satisfaction - Better retention and fewer cancellations If you’re looking for someone who can handle support and genuinely take care of your customers, I’d love to be part of your team.

Hi there! Welcome to my profile! My name is Joan. I’m a Customer Support Specialist with over 5 years of experience helping businesses deliver exceptional customer experiences across e-commerce, retail, gaming, and cryptocurrency platforms. I specialize in handling high-volume support through email, chat, or phone while maintaining a personalized and empathetic approach. My goal is always to make customers feel heard, valued, and taken care of—while also helping businesses improve efficiency and retention. 💎 Here’s what I can help you with: ✔ Email, chat, and phone support ✔ Order tracking, refunds, and returns ✔ Handling disputes and escalations ✔ Maintaining accurate and detailed customer records 💎 Tools and platforms I’ve worked with: ✔ Zendesk, HelpScout, Zoho CRM, and Intercom ✔ Shopify (order management and customer support) ✔ Slack and Google Workspace for team collaboration ✔ Canva for basic design and customer-facing materials ✔ Meta Business Suite (Facebook & Instagram) for customer support and engagement I’m detail-oriented, reliable, and committed to making your customers feel heard and valued — because great support builds loyal customers. If you're looking for someone who can represent your brand professionally and genuinely care about your customers, I’d love to help. — Joan