Hire the Best
Freelance Technical Documentation writers

Name: Technical Documentation writers
Brand: Upwork
Rating: 4.8 (3058 reviews)

Check out freelance Technical Documentation writers on Upwork, with the skills you need for your next job.

Hire freelancers

Trusted by

$95 hourly
Susan C.
- 5.0/5
- (49 jobs)
20+ years of proven expertise in Federal contracting, developing winning bids and proposals, grant and technical writing, editing, research, and long-term strategy for building/scaling business. Successful Track Record in Securing Contracts: Proven record of success in government contracting, with a high win rate. Strong ability to create compelling proposals that effectively communicate value, navigate complex regulations, and meet the specific needs of various government agencies. Strategic Approach and Compliance Mastery: Consistent success in securing contracts results from a careful, strategic approach that includes thorough research, diligent analysis of RFPs, and meticulous attention to detail to ensure compliance with government regulations, formatting guidelines, and submission deadlines. Extensive Experience Across Multiple Agencies: Successfully won contracts across various federal agencies, both civilian and defense, and has experience with multiple contract vehicles, including eFAST, NAVSEA SeaPort-Nxg, CNTPO, and GSA (MAS, OASIS, OASIS+, etc.). Broad understanding of different agency needs and the versatility to tailor proposals to different contexts and requirements. As a Bid and Proposal Writer, I have written and responded to hundreds of RFPs and government solicitations that resulted in multiple awards. I have a strong understanding of federal contracting regulations and compliance requirements. I create compelling proposals that meet federal agency needs, align with all priorities, and result in awarded contracts. I am skilled in managing multiple submissions simultaneously while meeting tight deadlines, working alone or as part of a team. As a Technical Writer/Editor, I regularly provided writing and editing services, including summarizing my clients' policy, regulatory, and science writing deliverables. I developed and revised research summaries and published analytical and technical fact sheets and reports as part of these contracts. I synthesized research findings into digestible, impactful summaries that informed program decisions, process improvements, and research agendas. As a Lead Researcher, I have conducted research to capture metrics and outreach activities, documented multiple campaign and promotional impacts, and facilitated stakeholder interviews to determine gaps in skills and knowledge.

Technical Documentation
Business Writing
Business Proposal Writing
Content Editing
Policy Writing
Request for Proposal
Technical Writing
Proposal Writing
Writing
Content Writing
Content Development
Training & Development
RFP Writing
Editing & Proofreading
Proofreading
$60 hourly
Kathryn G.
- 5.0/5
- (50 jobs)
With most SaaS products following a subscription model, customer churn is the biggest threat to a successful business. Clear, concise, and user-friendly documentation can make the difference between a customer who is frustrated and unsubscribes from your product or a customer who feels they understand your product and can't imagine using another. The best product in the world won't sell if no one understands how to use it. My specialization is in creating approachable, clean, and visual-heavy end-user documentation for SaaS products. Whether you need a couple of new features documented in an already existing style, or you're looking to have someone build your help center and documentation from the ground up, I have the experience to help. My professional experience in IT has made me familiar with and adaptable to all kinds of different software. I have a proven ability to quickly learn and synthesize software systems into an easy-to-understand format for new users. Any project always starts with extensive research and collaboration to ensure the material is complete and accurate at the end of a contract. I look forward to speaking to you about your SaaS product and documentation needs! Writing Specialties: • User Guides for SaaS • Structuring Help Desks and Knowledge Bases • Help Desk Articles • Knowledge Base Articles • How-To Articles • FAQs • Tutorials

Technical Documentation
Online Help
Help Desk Software
User Guide Writing
Copywriting
User Manual
Tutorial
Editing & Proofreading
Help System
FAQ
Technical Writing
Instruction Manual
$45 hourly
Rob W.
- 5.0/5
- (92 jobs)
Why work with me? Two reasons. First, you get an expert-vetted professional who cares about the written word and the quality of his client work. Second, I work around your schedule. Some clients prefer weekly check-ins; others want reliable, on-time delivery with minimal oversight. I adapt to whatever works best for you. My writing and SaaS content creation expertise fall into three main areas. ✅ KNOWLEDGE BASE & HELP CENTER CONTENT I create knowledge bases. Expert-level ability to take your help centre library from zero to a robust collection of searchable how-to articles. I'm especially good at figuring out and documenting the user-side of SaaS platforms with minimal client or SME input. Over the past eight years, I've worked on 60+ SaaS tools and have written 1,000+ how-to help articles. I’m familiar with all major hosting platforms like Intercom, Zendesk, Confluence, plus many smaller tools. ✅ EXPLAINER VIDEO SCRIPTING & PRODUCTION I create brand-aligned explainer videos that make onboarding easier and boost product engagement. Perfect for in-app walkthroughs, landing pages, or internal training. ✅ CERTIFICATE & MICRO-COURSE CREATION From new hire onboarding to client education, I design and build targeted certificate courses and learning modules that are easy to follow and easy to remember. I use leading platforms like Absorb and TalentLMS to deliver e-learning content that supports your business goals, whether it’s faster onboarding or smoother client handoffs. ✅ INDUSTRY EXPERIENCE • Programmatic advertising • E-commerce • Marcom • Email marketing • Warehouse management • Data visualisation • CMS • WordPress plugins • Telehealth • Salesforce backup and restore • Online real estate documents • Sports club asset and membership management

Technical Documentation
Instructional Design
Online Instruction
Elearning Design
Elearning
Training Online LMS
Customer Onboarding
Training Materials
Camtasia
Explainer Video
Intercom
User Guide Writing
SaaS
Technical Writing
Instruction Manual
$40 hourly
Maria Ana C.
- 5.0/5
- (44 jobs)
You'll get a clear, concise, and user-friendly documentation for your software product when you work with me. I write user guides, knowledge base articles, technical manuals, API documentation, "how to" articles, SOPs, and other similar documentation. TOOLS / PLATFORMS USED: KB Hosting Platforms: Intercom, HelpScout, Product Fruits, Salesforce Productivity/Collaboration Apps: Confluence Jira, Trello, Notion, Monday.com, Azure DevOps, Slack Content Writing: Markdown, Docs-as-Code, MadCap Suite, Google Workspace, Microsoft Office Programs Media Content: Photoshop, Canva, Filmora

Technical Documentation
Salesforce
MadCap Software
Markdown
Intercom
Zendesk
Training Materials
Instruction Manual
Procedure Development
User Manual
Software Documentation
How To
API Documentation
Technical Manual
FAQ
$40 hourly
Mary H.
- 5.0/5
- (17 jobs)
I have 30 + years of technical documentation experience as a full-time employee and as a contractor. My areas of expertise include: -Creating user/reader-friendly content from a variety of sources. - Creating, updating, formatting, and organizing policy and procedure documentation. - Developing user and training documentation. I have experience developing documentation for software interfaces, video codecs, and medical devices. - Creating and presenting training materials on products, best practices, and certification standards. I am very detail-oriented and a quick learner. If I am not yet adept in a tool/ software package that a client chooses to use for a project, I am confident that I can become proficient with the required tools in a short period as I have done in the past. Companies I have worked with in the past include: Keithley Instruments, Ic. Bailey Controls Victoreen, Inc ABL Engineering Picker International Global Payments ADC Telecommunications Philips Medical Systems Coin Ninja, LLC Onebridge Center, LLC I look forward to working with your team!

Technical Documentation
Document Control
Technical Writing
Training Presentation
Google Docs
Compliance Training
Training & Development
Document Management System
Process Documentation
Policy Writing
User Manual
Policy Development
Compliance
$35 hourly
Kai P.
- 5.0/5
- (51 jobs)
Kai Poynting has over 15 years of cumulative experience in the technical writing field, 9 years as a freelance technical writer, 2 years as the senior technical writer for one of the larger energy software companies in Calgary Alberta, and 5 years of experience writing about solutions for IT. In addition to writing about solutions for IT, those 5 years were also spent testing, building and deploying some of the same solutions. As part of a small group of consultants, Kai was provided with a great many opportunities to obtain hands on experience in installing, configuring, building, and managing various server solutions, including Server 2008 R2, Exchange 2007 and 2010, Hyper-V, SCVMM, and more. He also provided customer support and technical support for the company's classroom environment, including requirements management, tech support, deployment, and server configuration (Exchange 2007 MOC courseware setup, for example). At Upwork, Kai has a 100% success rate, and has maintained a status of top rated plus for over 9 years. His clients have included mobile app developers, encrypted communication specialists, and cloud storage and orchestration vendors. He has written numerous user guides, manuals, RFPs and more, as well as created how-to videos showcasing product functionality. This is not to mention numerous blog articles, either ghost-written (for busy company founders), or in his own name. Kai is a flexible, project-oriented professional with a well-rounded skillset. He also holds a BA with an English major, and writes creatively whenever he can. Communication is the cornerstone of his profession and he prides himself on being able to provide the clearest possible message in all documents he provides.

Technical Documentation
Citrix Hypervisor
Video Editing
Camtasia
Technical Editing
Visual Presentation Design
User Manual
Writing
Blog Writing
Windows 10 Administration
Training Materials
Content Writing
Technical Writing
Atlassian Confluence
French to English Translation
Microsoft Hyper-V Server
$65 hourly
Kathryn L.
- 4.3/5
- (15 jobs)
Organized, detail-oriented writer with over 20 years of experience developing, editing, and proofreading content for technical documents, user documents, fiction, resumes, online help, tutorials, and marketing documents. Proven ability to extract and edit content from technical specifications, interviews, and QA or Production environments. Wrote, edited, and proofread text for freight payment software, including online help, requirements documents, and tutorials. Wrote, edited, and proofread text for pharmaceutical software and hardware, including marketing documents, marketing displays, tutorials, case studies, and external web site interface. Wrote and edited resumes, cover letters, thank you letters, and follow-up letters for international and domestic clients applying for positions in Information Systems, Accounting, Sales, Hospitality, Education, Banking, Broadcasting, and Business School.

Technical Documentation
English
Information Technology
Marketing Communications
Editing & Proofreading
Online Help
Page Layout Design
Requirements Specification
API Documentation
Product Description
Procedure Manual
Instruction Manual
User Manual
Software Documentation
Technical Writing
$50 hourly
Ryan S.
- 5.0/5
- (40 jobs)
I specialize in researching, writing, and editing technical content for various industries (engineering, IT, science, software, business, finance, and many others). My extensive background in engineering will bring value to your project, and my writing will allow you to stand out from your competitors. I have collaborated with numerous high-end clients in my career, including the following: - Progressive Automations (Linear Actuator Company) - Sensible Digs (DIY/Renovations Online Blog) - KLAZ Robotics (Robotics Start-Up) - RESLAM (Security Software Technology) - Xometry Europe (On-Demand Manufacturing) - PivIT Global (IT Services) - Q4 Inc. (Investor Relations Tools and Services) - Stellenbosch University Research Department (Top 3 Universities in South Africa) I have over seven years of industry experience writing multiple technical subject matters in various formats (API/SDK documentation, user manuals, help sites, research reports, website articles/blogs, and White Papers). I graduated with distinctions as a Mechatronic/Robotic Engineer and furthered my studies by completing a master's degree, with distinctions, in Mechanical Engineering. Furthermore, during my studies, I became a lecturer and writing lab consultant to help bachelor's and Ph.D. students excel with their writing assignments, theses, and academic publications. ============= WHY CHOOSE ME OVER OTHER FREELANCERS? ============= Value: My focus is on providing value and earning trust. I take customer satisfaction very seriously, so I will always do my best to ensure projects are completed on time and with the highest quality. Delivery: Over-delivering on projects is essential to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in knowing that clients will come back for help with future projects. Revisions: I provide unlimited revisions on writing – free of charge! Just another way I ensure 100% client satisfaction. If you are looking for a freelancer who will go the extra mile to ensure you receive the highest quality technical writing, then let's chat!

Technical Documentation
Academic Editing
Copywriting
Article Writing
Proofreading
Academic Writing
Academic Proofreading
Fact-Checking
User Manual
Technical Writing
Editing & Proofreading
$45 hourly
Danish Z.
- 5.0/5
- (14 jobs)
🚀 Mastering Words and Technologies to Craft Your Future in Documentation 🚀 I'm an experienced tech writer who is passionate about technical product and engineering content. What I Offer: 📖 Expert Documentation: Mastery in creating in-depth product manuals, comprehensive product development documents, API and SDK documentation, white papers, and technical reports. 📚 Knowledge Base and FAQs: Developing accessible and informative knowledge bases and FAQs to enhance user understanding and support. 🔍 Compliance and Quality Documentation: Ensuring that all materials are informative and adhere to relevant standards and best practices. 🌟 Training Material Development: Crafting engaging and educational training materials for diverse audiences. ✏️ Editing and Localization: Providing top-notch editing services and adapting content to suit different regional and linguistic requirements. 🧭 Content Strategy, Consultation, and Management: Offering strategic guidance, consultation, and management to streamline your content development process and team. Why Choose Me? 🎯 Quality and Precision: My commitment is to deliver top-tier content that is accurate, clear, and understandable. ⏰ Efficient and Reliable: Understanding the importance of deadlines, I guarantee timely project delivery without sacrificing quality. 💡 Collaborative Approach: Believing in a partnership mindset, I work closely with clients to understand their unique needs and customize my services accordingly. 💻 Technical Proficiency: Proficient in a wide range of tools and technologies, including Markdown, HTML, XML, JSON, YAML, CSS, JavaScript, GoLang, Python, C++, C#, Visual Basic, PHP, SQL, Swagger, Postman, various documentation platforms (Notion, Confluence, Readme.io, Redocly, Slate, GitBook, GitHub, OxygenXML, Madcap Flare), design tools (Photoshop, InDesign, Figma), project management tools (JIRA, Asana, Trello), and many more. This extensive toolkit enables me to adapt to your specific project needs efficiently. Whether you are a startup looking to develop user manuals for your new product or an established company needing to update or refine your technical documentation, I am here to help. Let's connect and get started! (idodocs.com)

Technical Documentation
Online Help
Content Localization
Content Audit
Content Editing
Content Research
Content Management
Procedure Documentation
Process Documentation
Software Documentation
Product Documentation
Documentation
User Manual
API Documentation
Technical Writing
$65 hourly
Matt D.
- 4.8/5
- (14 jobs)
Special rate is for open-source projects only! And if the project is VC-funded, open-source price is 45/hour. --------------------------------------------------------------------------------------------------------------------- I'm here to help you write great documentation for your software projects. The kind of docs that make readers say, "I love these docs!" My specialty is documentation for developer audiences: API docs, programming tutorials, and implementation guides. I also write research-based longform articles about technical topics. ## Experience Currently, my primary job is on a manufacturing system with bridging MQTT, Graph databases, and Kubernetes. Previously I worked at Grafana Labs. Specifically, I oversaw the docs for the load-testing tool, k6. These docs are well-loved in the developer community: I encourage you to read the k6 OSS docs, or search the G2 reviews for k6―just `ctrl+f` and type "docs". I care about users, readers, and design. I also have extensive experience as a freelancer for all types of projects. I was a teacher before I was a technical writer. And still I think of technical writing as a form of teaching. ## Technology Linux and open-source enthusiast. Decent scripting skills with JavaScript and Bash. Familiar writing Python and SQL. Comfortable setting up containers and CI scripts. Experience with many major authoring tools and static site generators: Hugo, Gatsby, Docusaurus, Jekyll. Markdown, Asciidoc, and so on. Very comfortable with the OpenAPI (Swagger) spec. I'm more of a scripter than a programmer, but I can dig through code and ask pointed questions.

Technical Documentation
Jekyll
Swagger
Grafana
Hugo
API Documentation
Technical Writing
OpenAPI
Bourne Shell
Software Documentation
Load Testing
JavaScript
Static Site Generator
Markdown
Linux
$95 hourly
Carl W.
- 5.0/5
- (103 jobs)
I was an engineer for many years. Every kind imaginable: design engineer, project engineer, sales engineer and systems engineer. It wasn’t until later that I discovered technical writing and copywriting and made it my career. When you work with me, you're working with a writer who has real-world engineering and business experience. And I bring that subject matter expertise to everything I write. I prefer to work with clients with whom I can develop a long-term relationship. That enables me to learn about your business and add more value to my writing. Contact me with your most complex and technically challenging writing projects. ==========================CLIENT TESTIMONIALS======================= "We hired Carl again under a new long term contract. A fantastic writer with great insights into our business." "Carl is highly reliable and experienced technical writer. Our experience with him has been exceptional. We would hire him again for future projects!" "Carl exceeded expectations. A true professional." "Carl does amazing work. Thank you!" "Really great communication and the best of the three writers I tried on Upwork." "Carl was great to work with right from the beginning. He was able to understand what we needed by asking multiple questions. He took his expertise and was able to deliver the technical white paper we needed." "Carl is an excellent writer. His professionalism during the entire process makes creating documentation fast and easy. Each paper he created for us required minimal editing (which makes the entire process go that much faster), it was a pleasure work with him and we will be reaching out to him for our next writing project." ===================== I CAN HELP YOU WITH THESE: ===================== • Content strategy • Proposals • Technical documentation • Information architecture • Case studies • Whitepapers • eBooks • Research reports • User guides • UX writing • Knowledge base articles • Instruction manuals • Configuration guides • Network diagrams • Operational manuals • Standard operating procedures • Blogs & articles • Web copy • Landing pages • Press releases • Statements of work • Emails • APIs • AWS documentation • Regulatory applications ========== I HAVE WORKED WITH CLIENTS IN THESE INDUSTRIES: ============ • Fintech • Medtech • Edtech • IT services • Cybersecurity • Physical security • IoT • Cloud infrastructure - AWS • SaaS • Wireless • Telecommunications • Networking • Blockchain • Mining

Technical Documentation
Website Copywriting
Sales Copywriting
Blog Writing
Case Studies
Content Strategy
Information Architecture
IT Consultation
Proposal Writing
Technical Writing
Website Content
API Documentation
$38 hourly
Kimberly M.
- 5.0/5
- (23 jobs)
With over 15 years of experience in technical writing, I am an accomplished professional known for my creativity and technical abilities. Throughout my career, I have honed a diverse skill set and expertise in researching, planning, designing, formatting, authoring, delivering, and managing various types of documentation. My areas of specialization include: Technical Documentation: - User guides - Online Help systems - Knowledgebase articles - Reference manuals - Release notes - Quick start guides Corporate Documentation: - Proposals - Reports - Client communications - Standard operating procedures (SOP) - Policies - Processes and workflows Document Formatting: I offer advanced-level skills in Microsoft Word and provide the following services with a quick turnaround: - Formatting services (Overhauling/fixing existing formatting) - Template design/deployment - Fillable forms converted to PDF Known for my flexibility and ability to quickly grasp new concepts and technologies, I excel in becoming familiar with a company's products/services and meeting customer expectations. I have a genuine interest in continuous learning and enjoy the research involved in expanding my knowledge base. I am committed to delivering high-quality documentation that meets the needs of clients and users alike, ensuring clarity, accuracy, and effectiveness in communication.

Technical Documentation
Instruction Manual
Proposal Writing
Business Writing
Editing & Proofreading
Data Entry
Technical Writing
Proposal
Document Format
Tech & IT
Business Proposal Writing
Proofreading Feedback
English
Fact-Checking
$80 hourly
Rebecca K.
- 5.0/5
- (11 jobs)
Hello, I have been a Technical Writer and Editor for the past twenty years. I've written for a wide variety of organizations and enjoy many aspects of technical writing, particularly those areas that require strong critical thinking and problem-solving skills. Documentation I have produced ranges from small in-house user guides and policy/procedure manuals to training materials used to roll out national products. I am a stickler for detail but am otherwise pretty easygoing. I appreciate your time and consideration.

Technical Documentation
Microsoft Office
LibreOffice
Line Editing
Policy Writing
Technical Editing
Developmental Editing
Microsoft SharePoint Administration
Proofreading
Technical Writing
Editing & Proofreading
$30 hourly
Lara R.
- 5.0/5
- (35 jobs)
What do you need done? • Writing, rewriting, editing by a qualified mechanical engineer • Standard operating procedures (SOPs), instructions, user manuals • Any input – existing documents, video, technical drawings, handwritten markups, whatever you have • Rewrite technical documents – clear technical points in professional language • Flowcharts, organograms, simple graphics • Engineering, science, technical, and business information presented with correct grammar, appropriate vocabulary, and easy readability • Research and original writing • Fix up documents, sort out tables, fonts, formatting • Combine, resolve contradictions, remove duplication, summarize • The documents you want, written using your information and instructions. About Me: • I am a qualified mechanical engineer • I have an editing and proofreading qualification • Experienced with technical writing, editing, and rewriting • Native/mother-tongue English; British or American spelling • Thorough understanding of science, engineering, biology, medicine, and current affairs • Wide general knowledge and good common sense • Meticulous with details • Small or large jobs • I have worked in the petrochem industry, non-profit governance, education policy, public private partnerships, municipal infrastructure, IoT, 3D printing.

Technical Documentation
Procedure Documentation
Process Flow Diagram
Document Format
Microsoft Office
Procedure Manual
Scientific Writing
Flowchart
Technical Editing
Mechanical Engineering
Instruction Manual
Engineering & Architecture
Editing & Proofreading
Technical Writing
English
$20 hourly
Harshit M.
- 4.8/5
- (67 jobs)
I am a self-motivated technical writer with successful experience in different domains of technical writing My Full-time degree in arts and computer science make me a perfect person for technical content development. Here are my strengths: Great Communication Skills so that I can really understand client demands Love uniqueness that's why I make my content-rich with new elements. I have a great hand on the following things: Technical Writing Blog Writing( Blockchain, DevOps, WordPress, App Development ) API and Product Documentation Website Technical Content Writing Technical Product Descriptions SEO Headlines and Taglines for Social Media

Technical Documentation
Information Technology
Content Writing
Blog Writing
Technical Editing
Computer Science
Kubernetes
Writing
Microservice
Article
Blog Content
User Manual
Software
Technical Writing
$15 hourly
Felipe M.
- 5.0/5
- (11 jobs)
Hi! I am an Aeronautical Engineer with a technical writing background. My experience summarizes in maintenance planning and support and writing corporate documentation such as: -Corporate Manuals (SOPs, for example), -Maintenance Manuals, -Excel-based software with its manual, -Emails for warranties purposes, All this writing had an end purpose, like obtaining certifications and conformities with the local Civil Aviation Authority (CAA) and organizations like IATA and warranties with aircraft products manufacturers like Continental Aerospace, Pratt & Whitney Canada Corp, Standard Aero, and SafeFlight, with a series of emails as a relationship developer. I can design and write crystal clear and concise Technical writing for you that engages with your audience, convincing them with facts. Feel free to message me through Upwork. I would be more than happy to answer all your doubts then we can decide if we are a good match and could potentially work together. Many thanks for your time, Stay Safe, Felipe:)

Technical Documentation
Technical Manual
SEO Writing
Article Writing
Copywriting
Aviation
Maintenance Management
Content Writing
Maintenance Management Software
Instruction Manual
Technical Writing
Castilian Spanish
Blog Content
User Manual
$21 hourly
Vijayalakshmi V.
- 4.8/5
- (340 jobs)
Thank you for visiting my profile. With 15 years of experience in technical writing and as one of the top technical writers at Elance and Upwork, I have had the great exposure and experience of writing user guides, online help, training manuals, process guides, installation guides, help guides, white papers and video tutorials for various technical platforms, software, applications, dashboards and domains. Training Video tutorials will have Alexa voiceover. I promise to provide you the best work. Ask me for samples and quote. I have 2 post graduate degrees in Computer Science and Business Management along with Brainbench and CompTIA certifications. I also have AWS Certification for Solution Architect Associate. Having written over 500 user manuals, I have raised to top 10 on Elance. I have the expertise of working with several help authoring and knowledgebase tools like MS Word, Adobe Robohelp, Madcap Flare, Wiki, Docbook, Bitbucket, Github, Slack, Trello, Project Insight, ProfProfs, Zendesk, Confluence Wiki, Media Wiki, PHPKB, Uservoice, FreshDesk, HelpJuice, WordPress, Intercom, HelpnDoc, Wiki, WordPress, Help & Manual, ScreenSteps, Dr. Explain, SmartHelp, Help Console, WebWorks, HelpSmith and Sandcastle. I specialize in providing services of documentation - Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents. If you want best work at best price, contact me now.

Technical Documentation
Medical Device User Manual
Atlassian Confluence
WordPress
Zendesk
User Guide Writing
User Acceptance Testing
Video Production
Microsoft PowerPoint
MadCap Software
Online Help
Technical Writing
Instruction Manual
User Manual
RoboHelp
$45 hourly
Sapnesh N.
- 5.0/5
- (27 jobs)
I'm an Upwork Expert-Vetted senior technical writer with over seven years of experience creating outstanding product documentation, user guides, implementation guides, API documentation, blog posts, tutorials, How-tos, release notes, and more. I also have a master's degree in Computer Science and experience working as a full-stack web developer for companies like Intel Corporation. I take pride in creating original, engaging, and grammatically accurate content. My software development skills help me understand a product in greater detail and simplify complex topics, resulting in better documentation. Writing tools I've previously worked with: ✅ MadCap Flare, MadCap Capture, MadCap Central, Markdown, DITA, XML ✅ Topic-based authoring ✅ Git-based authoring tools - Gitbook, Docusauras, VuePress, Documentation360 ✅ Intercom, Confluence, Lucidchart, and Lucidspark. ✅ Google Drive ✅ Microsoft Word ✅ Intercom Online Help Technologies I've previously worked with: ✅ JIRA (Agile Scrum Teams) ✅ APIs: REST, SOAP, OData. ✅ Mobile apps: iOS, Android, and PWA. ✅ QMS, Greenlight Guru, Compliance policy documents. ✅ Programming languages: JavaScript, Python, Java, PHP, HTML5, and CSS. ✅ Web Frameworks: React, Angular, Vue, Gatsby, Node.js Laravel, SprintBoot, Django, and Flask. ✅ Databases: MySQL, MongoDB, GraphQL, PostgreSQL ✅ CMS: WordPress, Shopify. ✅ DevOps: Git, Docker, VMware, Kubernetes, AWS ✅ Robotic Process Automation. ✅ Blockchain, Cryptocurrency, Data Science, Artificial Intelligence, Machine learning. See a portfolio of my publically available work at kerneldev.com. I look forward to discussing how my skills can help you meet your documentation needs! Have a great day!

Technical Documentation
Product Documentation
Markdown
MadCap Software
Blog Content
JavaScript
Technical Writing
Atlassian Confluence
Information Technology
Article Writing
Documentation
Lucidchart
Computer Science
Instruction Manual
Blog Writing
$30 hourly
Gail L.
- 5.0/5
- (12 jobs)
I'm a professional knowledge manager/documentation specialist. I practice continuous learning. I am detail oriented, tech savvy and efficient. I don't only do but I also make sure that I understand the goals of my tasks. If you are looking for someone whom you'd trust to do a better job on the things on your plate and for your business, then I am the person for you. Skills: Business Process Documentation: Instructions, Manuals & Flow Charts (Microsoft Visio, E-draw, Lucidchart) Technical process documentation Process design (Trello, Jira) Knowledgebase (mediawiki, confluence, sharepoint, google sites) Article writing, Editing, proofreading Experience: 6 yrs - Development and IT process support 4 yrs - all around administrative services & process documentation 3 yrs - Mediawiki articles management, company wide processes documentation 1 yr - SAP Business One Enterprise Resource Planning End to End Business Process Implementation (Sales, Purchasing, Accounting, Inventory and Warehousing) 6 mos - Odoo 11 ERP business process implementation (Sales, Purchasing, Inventory) Specialization: 1. Knowledge Management 1.1 Document Management System 1.2 ISO 9001 Documentation Principles 2. Business Process Migration and Automation 2.1 ERP, CRM Software Customer Training (SAP Business One, Odoo 11, Salesforce) 3. Technical Writing 3.1 Company White Paper 3.2 System software documentation and end user guide 3.3 Process documentation, flowcharts, UMLs 3.4 Standard operating procedure 3.5 Technical tools and system landscape I am confident that my skills and experience will help me contribute greatly to your endeavor and to your growing business. I am available around the clock. Tell me how I could be of help to you now!

Technical Documentation
English
Instruction Manual
ProcessMAP Document Management
Technical Writing
User Manual
Content Writing
Blog Writing
Essay Writing
Data Entry
Microsoft Excel
$30 hourly
Asawari P.
- 5.0/5
- (6 jobs)
I enjoy writing and I like to research and write on various subjects. I can write technical details in simple language. Please check my writing samples. Experience in writing API documentation, Technical Blog posts, Tutorials, How-to guides, Functional Understanding documents, User Guides, Instruction Manuals, etc. I have overall 7+ years of experience in the software development field. My educational qualifications are BE Instrumentation, MA English Literature, and MA Social Entrepreneurship.

Technical Documentation
API Documentation
RESTful API
GraphQL
Technical Writing
GitHub
Graphic Design
Zapier
JavaScript
XML
Markdown
English
JSON
Tutorial
User Manual
Canva
$40 hourly
Debra K.
- 5.0/5
- (10 jobs)
Versatile, analytical, and detail-oriented writer, proficient in technical and creative text. Works mainly as a tech writer, successfully generating several hundred documents over the course of 15 years of a technology career, including manuals, FDA-regulated documents, and technical documents. I’ve been in the industry for 10+ years now, and as a person interested in the latest trends in technical writing, I'm always hunting for more experiences. Your goal is to improve the end user's gaming experience, and I would dedicate myself to making that my personal mantra. I started as a test engineer for several years after receiving my Master's in Software Engineering, then moved over to freelance technical writing working on project FDA documentation for companies such as Abbott Labs, Paychex, Motorola, and Amgen. Writing is my passion as I also dabbled in the film industry and have penned several award-winning screenplays on the market. User manuals are stories written in the shadows of a screenplay believe it or not, and it only adds to my portfolio. It also enables me to write user manuals and UX stories which are developed written material. Responsibilities: Documentation per project: 50% development, 100% editing, formatting. Liaising with at least 5 SMEs to build product knowledge and best practices. Administering documents to the management system and birth's the final submissions Administers the system approach to complete processes. formatting, flow, characterization, and content.

Technical Documentation
Jira
Regression Testing
Medical Device
Technical Editing
QA Engineering
Software QA
Test Plan
Software
Technical Writing
Procedure Development
Specifications
Editing & Proofreading
Microsoft Word
$30 hourly
Joseph G.
- 4.6/5
- (63 jobs)
A Senior Technical Writer with over 10 years of international experience. Specializes in Software Documentation, User Manual, Online Help Systems, Knowledge Base, Mark Down Documentation, and Help Centers. - Proficient in Microsoft Office applications, Help & Manual 7 and Adobe Photoshop, Google Docs, Google Sheets and other documentation apps. - Expert in Knowledge Base/Help Center Management using Freshdesk, Zendesk, Notion, Intercom, HelpScout, GitBook, and WordPress.

Technical Documentation
Notion
Software Documentation
Technical Documentation Management
Online Help
User Guide Writing
Zendesk
Email Support
Freshdesk
Intercom
User Manual
FAQ
Procedure Development
Technical Writing
Instruction Manual
$15 hourly
Rajveer R.
- 5.0/5
- (12 jobs)
I'm documentation specialist with 2 years of experience creating product documentation from scratch for SaaS startups - seed funded and series A startups. I help you better communicate your product and it's features with your users. I make sure your product documentation is clear, concise, & easy to understand. I have worked with several reputable companies, including: DhiWise - No code/Low Code platform to help developers 10x app development lifecycle. VideoSDK - The easiest way to build powerful live audio & video apps. Cloudwick - Simplify data infrastructure with ONE self-service SaaS Data Cloud for all Cloud Analytics. With hundreds of pages of documentation under my belt, I have a proven track record of delivering outstanding results. I am also well-versed in documentation hosting platforms such as GitBook, Docusaurus, HubSpot, and Arcbee. I know how to write stellar docs using Markdown and HTML, and I can even create engaging gifs and video tutorials with Camtasia and Descript for A.I. voice. I am confident that my skills and expertise can help take your SaaS platform to the next level. Let's work together to create documentation that not only informs but also delights your users.

Technical Documentation
Tutorial
Technical Writing
Product Documentation
SEO Content
Website Content
Product Video
Copywriting
Article Writing
Markdown
Animated Explainer
ChatGPT
Creative Writing
$30 hourly
Eyitayo B.
- 5.0/5
- (5 jobs)
Technical Writer, No code automation expert(n8n,make.com) Web3 developer with a strong background in JavaScript, React, Node.js, Python and Solidity. Skilled in creating responsive and scalable web applications that solve real life problems. Skills: Web Development: JavaScript, React, Node.js, Python Automation: n8n, Make and Airtable Documentation and Technical Writing Tools: Markdown, GitBook, Mkdocs, Docusaurus Version Control: Git Data Analysis: Pandas, R, SPSS Content Management: Dev.to, Educative.io Writing and Editing: Technical writing, article writing, editing, proofreading Communication: Excellent verbal and written communication skills Research: Information gathering, in-depth technical research

Technical Documentation
Web Development Consultation
Web Development
Node.js
Python
React
Airtable
Make.com
n8n
Technical Writing
$45 hourly
April H.
- 5.0/5
- (49 jobs)
In the past 14 years, I have strived to increase my technical writing skills including technical documentation, troubleshooting, beta testing, and various types of computer support. My experience includes four years managing a technical support department of 7 to 10 staff members. I have written technical manuals, training guides, help files, and getting started guides in several formats including Word, Wiki, in-line help, Zendesk, Freshdesk, Confluence, and WordPress postings on client websites. My skills also include nine years of experience in Search Engine Optimization (SEO) article and website content writing. I am an outgoing person who truly enjoys learning new things. I do not mind trying out my writing talents on difficult projects or plunging into new, less familiar territory. My pride lies in my ability to jump in feet first and tackle a project in the most professional manner possible regardless of my experience in the particular topic, area, or type of application. It is my objective to further advance my writing skills by continuing to take on a variety of technical writing opportunities and use my abilities to help others reach users and clients in a way that makes their product shine.

Technical Documentation
Content Writing
Zendesk
Article Writing
Freshdesk
Atlassian Confluence
WordPress
User Guide Writing
Technical Writing
Microsoft Word
$65 hourly
John H.
- 5.0/5
- (6 jobs)
I am a technical communications professional with over 20 years of experience creating effective information targeted for the end user. I have been employed and consulted for large corporations, including IBM and Pfizer, as well as for small companies and startups. I can work effectively with internal groups (engineers, architects, product support, CTOs, marketing and sales) and address customer needs to produce high quality products and solutions. I have developed a variety of print and online deliverables, including product installation guides, user's guides, programmer guides, help systems, multimedia demos, marketing brochures, datasheets, websites, and tutorials. As a former software engineer, I am familiar with many programming languages and am comfortable providing code samples to supplement instructions. I have experience in content creation, research, analysis, and maintenance for websites. I am an IEEE Life Member and enjoy learning about technology. As well as writing for a technical audience, I enjoy making technical information available to the average reader. I developed a website that was selected as a finalist for outstanding oceanic media production in the U.S. Pavilion at the Lisbon World Expo. I also co-authored a book on Computers and Visual Stress that provides information for a general audience. I would be interested in learning more about the needs of your next project and how I can assist. I will be respectful of your time and budget, while focused on providing information your audience can use.

Technical Documentation
Academic Writing
Grant Writing
Research Proposals
Scientific Writing
Proposal Writing
Research Papers
Software Documentation
Environment & Green Technology
Sustainability
Web Development
Information Architecture
Software
Computer Hardware
Technical Writing
$80 hourly
Andrei P.
- 5.0/5
- (72 jobs)
Hi! I am a technical writer and project manager with more than 10 years of experience working for one of the Fortune 500 companies: Hewlett-Packard Enterprise. I love to write in an accessible style, to break down difficult subjects and make them fresh, relevant, and engaging. My diverse background has allowed me to write engaging content on a variety of subjects including Docker, Kubernetes, DevOps, Microservices, blockchain, cryptocurrencies, and IT monitoring, . Once I take on a project I commit to it fully. Whatever format you require for your content, I will bring it to life - ahead of your deadline. Here are a few testimonials from some of my clients for you to consider: “It was a pleasure working with, Andrei. He was quick to respond to messages and delivered as expected. He has a great eye for detail” "We have just finished checking your article and the Engineers were delighted with your writing. They were commenting on your high knowledge about the topic and which could be the next topic to repeat such a great performance. Congratulations! " “Thanks so much for the article. I have just one thing to say: so good you are! This article was fantastic. Amazing job! The examples and the links were very well connected with the text. And, even my English is not good enough, I understood the meaning of the text without effort. I am so happy with the result.” "I liked that you gave advice about which tool to choose depending on the needs. It gives a strong personality to the article. Congratulations on that idea." "Andrei has done a great job with his blogs. He always meets deadlines and his material is fresh, current & interesting to read. I would highly recommend him & I plan to use him again in the future." "Work efficiently! He is great" "Did a great job and met the deadline given. I will work together again" "Completed quickly and to a high quality. Will definitely work with Andrei again!" "The Engineers replied to me with the results of your article. Everybody (me too) is happy with your performance. You are creating amazing articles."

Technical Documentation
PaaS
API Documentation
Artificial Intelligence
Blockchain
Containerization
Markdown
DevOps
AWS Lambda
Docker
SaaS
Bitcoin
Kubernetes
Software
Cryptocurrency
OpenAPI
Swagger
Technical Writing
Want to browse more freelancers?
Sign up

Last updated: Jun 15, 2025

How it works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

How do I hire a Technical Documentation Writer on Upwork?

You can hire a Technical Documentation Writer on Upwork in four simple steps:

Create a job post tailored to your Technical Documentation Writer project scope. We’ll walk you through the process step by step.
Browse top Technical Documentation Writer talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Technical Documentation Writer profiles and interview.
Hire the right Technical Documentation Writer for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Technical Documentation Writer?

Rates charged by Technical Documentation Writers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Technical Documentation Writer on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Technical Documentation Writers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Technical Documentation Writer team you need to succeed.

Can I hire a Technical Documentation Writer within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Technical Documentation Writer proposals within 24 hours of posting a job description.

A talent edge for your entire organization

Enterprise Suite has you covered for hiring, managing, and scaling talent more strategically.

Schedule a call

Hire the Best Freelance Technical Documentation writers