Hire the best User's Guide writers
Check out User's Guide writers with the skills you need for your next job.
- $47 hourly
- 5.0/5
- (92 jobs)
Are you looking for documents that help users succeed? Look no further. I write SaaS help center articles (and explainer videos) and Rest API docs grounded in technical writing principles. Eight years a technical writer, I create, update, and edit documents, including knowledge base articles, user guides, manuals, and web content. Many of my Upwork projects turn into long-term engagements, a testament, I think, to the professional approach I bring to client work. A sample of client feedback: "Excellent help center content writer" "Rob is a fantastic asset for any product team when it comes to the creation and tidying of documentation. Looking forward to working with Rob again in the future." "Rob is great!! He helped me turn nearly 100 videos into written help center articles for a technical product. He's a fast learner and open to feedback. I'd happily work with Rob again." "Thank you Rob for this amazing piece of work. Your patience with us was immeasurable. Great work!" Here's how I can benefit your organization: Clear Communication: I write in plain English, ensuring your users can easily grasp complex tasks and ideas. Continuous Improvement: Whether it's keeping your knowledge base and manuals up-to-date with the latest features or building a comprehensive library from scratch, I'm dedicated to ensuring that your documentation evolves alongside the product. Versatile Services: From how-to articles for Shopify apps to SEO-friendly web content and everything in between, I offer a comprehensive range of technical writing and content writing services. Industry Insights: I've worked in a panoply of industries, including e-commerce, ChatGPT prompt engineering, AI-powered marcom, data visualization, warehouse management, and more. Proficient Tools: I use standard tools such as: Intercom, Confluence, Zendesk, Jira, WordPress, ServiceNow Markdown, GitLab, GitHub, Postman Adobe InDesign, Camtasia, Adobe Audition, Trainn.co, Saleo Educational Background: A native English speaker from Canada with an M.Sc.Pl. and eMBA. Ready to take your documentation to the next level? Let's discuss your project on the Upwork board. Cheers!User's Guide Writing
User ManualTraining MaterialsCamtasiaVideo EditingScreencasting VideoZendeskExplainer VideoIntercomUser Guide WritingSaaSDigital MarketingAtlassian ConfluenceTechnical WritingInstruction ManualTechnical Documentation - $60 hourly
- 5.0/5
- (48 jobs)
With most SaaS products following a subscription model, customer churn is the biggest threat to a successful business. Clear, concise, and user-friendly documentation can make the difference between a customer who is frustrated and unsubscribes from your product or a customer who feels they understand your product and can't imagine using another. The best product in the world won't sell if no one understands how to use it. My specialization is in creating approachable, clean, and visual-heavy end-user documentation for SaaS products. Whether you need a couple of new features documented in an already existing style, or you're looking to have someone build your help center and documentation from the ground up, I have the experience to help. My professional experience in IT has made me familiar with and adaptable to all kinds of different software. I have a proven ability to quickly learn and synthesize software systems into an easy-to-understand format for new users. Any project always starts with extensive research and collaboration to ensure the material is complete and accurate at the end of a contract. I look forward to speaking to you about your SaaS product and documentation needs! Writing Specialties: • User Guides for SaaS • Structuring Help Desks and Knowledge Bases • Help Desk Articles • Knowledge Base Articles • How-To Articles • FAQs • TutorialsUser's Guide Writing
Online HelpHelp Desk SoftwareUser Guide WritingCopywritingUser ManualTutorialEditing & ProofreadingHelp SystemFAQTechnical DocumentationTechnical WritingInstruction Manual - $21 hourly
- 4.8/5
- (340 jobs)
Thank you for visiting my profile. With 15 years of experience in technical writing and as one of the top technical writers at Elance and Upwork, I have had the great exposure and experience of writing user guides, online help, training manuals, process guides, installation guides, help guides, white papers and video tutorials for various technical platforms, software, applications, dashboards and domains. Training Video tutorials will have Alexa voiceover. I promise to provide you the best work. Ask me for samples and quote. I have 2 post graduate degrees in Computer Science and Business Management along with Brainbench and CompTIA certifications. I also have AWS Certification for Solution Architect Associate. Having written over 500 user manuals, I have raised to top 10 on Elance. I have the expertise of working with several help authoring and knowledgebase tools like MS Word, Adobe Robohelp, Madcap Flare, Wiki, Docbook, Bitbucket, Github, Slack, Trello, Project Insight, ProfProfs, Zendesk, Confluence Wiki, Media Wiki, PHPKB, Uservoice, FreshDesk, HelpJuice, WordPress, Intercom, HelpnDoc, Wiki, WordPress, Help & Manual, ScreenSteps, Dr. Explain, SmartHelp, Help Console, WebWorks, HelpSmith and Sandcastle. I specialize in providing services of documentation - Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents. If you want best work at best price, contact me now.User's Guide Writing
Medical Device User ManualAtlassian ConfluenceWordPressZendeskUser Guide WritingUser Acceptance TestingVideo ProductionMicrosoft PowerPointMadCap SoftwareOnline HelpTechnical WritingInstruction ManualUser ManualTechnical DocumentationRoboHelp - $45 hourly
- 5.0/5
- (49 jobs)
In the past 14 years, I have strived to increase my technical writing skills including technical documentation, troubleshooting, beta testing, and various types of computer support. My experience includes four years managing a technical support department of 7 to 10 staff members. I have written technical manuals, training guides, help files, and getting started guides in several formats including Word, Wiki, in-line help, Zendesk, Freshdesk, Confluence, and WordPress postings on client websites. My skills also include nine years of experience in Search Engine Optimization (SEO) article and website content writing. I am an outgoing person who truly enjoys learning new things. I do not mind trying out my writing talents on difficult projects or plunging into new, less familiar territory. My pride lies in my ability to jump in feet first and tackle a project in the most professional manner possible regardless of my experience in the particular topic, area, or type of application. It is my objective to further advance my writing skills by continuing to take on a variety of technical writing opportunities and use my abilities to help others reach users and clients in a way that makes their product shine.User's Guide Writing
Content WritingZendeskArticle WritingFreshdeskAtlassian ConfluenceWordPressUser Guide WritingTechnical WritingTechnical DocumentationMicrosoft Word - $30 hourly
- 4.9/5
- (62 jobs)
I write, rewrite, and proofread systems, policies, job descriptions, and processes for training, onboarding, inventory, operations, and customer experience. I write SOPs in a simple & straightforward manner that equates to savings, compliance, and consistency, aids in mitigating risks and allows clarity in holding employees accountable. Training is best delivered when systems & processes are in place, and a well-documented system contributes to the success of every execution toward achieving goals. Agriculturist l Plant Pathologist l Technical & Content Writer l Biotechnology l Organic Farming l Academic Research l Literature Review l Technical Documentation l ISO 9001 - Quality Management Systems l ISO 22000 - Food Safety Management l Global GAP l Internal Auditing l Compliance Checklists lUser's Guide Writing
Quality ControlInstruction ManualUser Guide WritingUser ManualContinuous ImprovementRisk ManagementProcess ImprovementInternal AuditingCompliance PlanRegulatory ComplianceProcedure DevelopmentISO 9001Technical WritingProcess DocumentationTechnical Documentation - $75 hourly
- 5.0/5
- (130 jobs)
I have a Master's in Technical Writing and 11+ years of experience creating user-centered technical documentation. I have extensive experience creating documentation for complex systems and products and excellent attention to detail. My comprehensive services include writing, editing, layout design, photoediting, illustration, and user-experience analysis. I specialize in: • Analyzing current documentation, identifying gaps/pain points, and recommending improvements. • Creating user manuals, step-by-step assembly instructions, quick start guides, and datasheets. • Reviewing app/software GUI and suggesting changes for improved user experience. • Developing FAQs & troubleshooting guides that empower users to solve common issues. • Editing and proofreading for grammar/syntax and suggesting revisions resulting in polished, professional, easy-to-understand, user-oriented content or instructions. • Using clear, concise language targeted to the specific audience of technical or non-technical users.User's Guide Writing
Procedure ManualStyle GuideContent WritingUser-Centered DesignUser Guide WritingTechnical ManualInstruction ManualUser ManualAdobe IllustratorAdobe PhotoshopAdobe InDesignGraphic DesignEditing & ProofreadingTechnical DocumentationTechnical Writing - $40 hourly
- 4.9/5
- (112 jobs)
Experienced educational content developer and technical writer with a proven track record of completing over 100 projects successfully and earning stellar feedback from clients all over the world. Ready to elevate your project to new heights? Let me bring expertise and excellence to your next project. Let me bring expertise and excellence to your next project. Why Choose Me ❓: ✅ As a top-rated plus freelancer on Upwork, I take immense pride in delivering exceptional technical writing and educational content services that go beyond expectations. ✅ With over 100 successfully completed projects and a stellar track record of 5-star ratings, I am confident in my ability to meet your needs and exceed your project goals. ✅ Proven Track Record: My 100 percent job success score and numerous 5-star ratings are a testament to my commitment to excellence and client satisfaction. ✅ Top-Rated: The Upwork top-rated badge speaks to my consistent ability to deliver outstanding results and maintain long-term client relationships. ✅ Global Perspective: Working with clients from diverse countries has broadened my horizons and enabled me to create content with universal appeal. ✅ Reliability and Punctuality: I understand the importance of deadlines, and you can trust me to deliver high-quality work on time, every time. Experience 💼: Throughout my career, I have collaborated with esteemed companies from the 🇺🇸 U.S, 🇬🇧 U.K, 🇨🇦 Canada, 🇮🇪 Ireland, 🇸🇪 Sweden, 🇫🇷 France, 🇦🇺 Australia, 🇰🇼 Kuwait, 🇨🇳 China, 🇵🇱 Poland, and beyond. This global exposure has honed my ability to tailor content that resonates with diverse audiences and transcends cultural boundaries. Technical Writing Expertise ✍️: As a seasoned technical writer, I possess the unique skill of transforming complex concepts into clear, engaging, and user-friendly documentation. Whether it's software manuals, technical guides, articles, reports, documentation, or instructional materials, I thrive on breaking down intricate details into digestible content for your end-users. Educational Content Development 🎓: Developing compelling and informative educational content is my passion. From K-12 curriculum design to e-learning modules and interactive assessments, I have consistently helped educators create impactful learning experiences for their students. My expertise extends to various subjects, ensuring the seamless integration of knowledge and pedagogy. Let's Connect 📞: If you're seeking a technical writer and educational content developer who can bring your ideas to life and make a lasting impact on your audience, I'd be delighted to collaborate with you. Feel free to message me, and let's discuss how we can create remarkable content together.User's Guide Writing
Research & StrategyWritingAcademic K-12AI Model Training PromptReport WritingSoftware DocumentationBusiness WritingEducationAcademic WritingAI Model TrainingArticle WritingAcademic Content DevelopmentTechnical Writing - $120 hourly
- 4.3/5
- (70 jobs)
UpWork Expert Vetted and Top Rated I'm a Salesforce Certified Marketing Cloud Account Engagement Specialist and Certified Salesforce Administrator and have been customizing Salesforce for 10 years. I identify gaps in operational strategy and implement solutions to maximize growth and scale. I'm a big-picture strategic thinker with a focus on the details needed to turn strategy into action. I'm fluent in French and Russian with extensive international experience, including four years living in Russia. I'm a Fulbright scholar and I have an MBA from Boston University and over 20 years leading organizational improvements. I can help with strategic and operational planning, identifying areas of improvement in current operations, developing a plan to help you implement changes in your organization's process and strategy, and helping you align your mission and vision and achieve results. I can guide process improvements to reduce redundancy, improve efficiency, and increase productivity. I can create process documentation, including flow charts, analyze IT needs, and translate business needs into IT requirements.User's Guide Writing
Business AnalysisUser Guide WritingProject ManagementFinancial AnalysisBusiness PlanUser Acceptance TestingSalesforceSalesforce CRMSalesforce LightningSalesforce Sales CloudSalesforce Service CloudSalesforce Marketing Cloud - $40 hourly
- 4.8/5
- (14 jobs)
•Uses best practices of technical communication to make complex information clear and concise for target audiences. •Aware of all writing formats that best fit the need including manuals, Web pages, blogs, and marketing materials. •Expert all-around technical documentation with experience in R&D, engineering, software, hardware, product documentation and API references. •Strong communication and interpersonal skills to work with people from all walks of life at all levels of a company to develop the best documentation. •Hands on experience in documentation languages like Markdown, HTML/CSS, YAML, JavaScript, and REST, as well as JSON and XML. I have experience with several tools and doc platforms, including Git, GitHub, Swagger, Postman, Redoc, JIRA, Latex, and Sphinx.User's Guide Writing
FlowchartReview or Feedback CollectionRESTful APISwaggerSoftware DocumentationFAQs CompilationPostmanProofreadingMarkdownContent WritingBlog WritingUser Guide WritingTechnical WritingInstruction ManualTraining MaterialsAPI DocumentationWebsite Content - $33 hourly
- 4.8/5
- (13 jobs)
Experienced Technical Writer with 6+ years in crafting clear, concise, and developer-friendly documentation. Proficient in API documentation, user guides, and troubleshooting guides. Skilled in tools like Postman, Swagger, and Markdown, I excel at simplifying complex technical concepts for diverse audiences. I specialize in creating: - API Reference Guides - User Manuals & Quick Start Guides - Technical Specifications Let’s work together to transform your technical content into an asset for your users and developers!User's Guide Writing
SEO WritingBlog WritingRequirements SpecificationAPI DocumentationUser Guide WritingInstruction ManualCopywritingMicrosoft OfficeUX WritingEditing & ProofreadingTechnical WritingTechnical DocumentationProposal WritingSoftware DocumentationResearch Papers - $45 hourly
- 4.8/5
- (125 jobs)
Experienced Technical Writer and e-Learning Specialist As an assertive and innovative professional, I bring a wealth of expertise to the field of instructional design and technical writing. My passion lies in creating customized, interactive e-Learning modules that empower learners across diverse domains. Key Strengths: 1. Instructional Systems Design (ISD): I excel in designing engaging learning experiences. From storyboarding to scriptwriting, I ensure that content aligns with learning objectives. 2. Industry Standards: My content development methods adhere to industry standards, including Tincan API, SCORM, and AICC compliance. 3. Conversion Wizard: I seamlessly transform existing materials (PowerPoint, Word, Excel, PDF) into e-Learning courseware that integrates with any Learning Management System. 4. High-End Interactivity: I create custom HTML5-based e-Learning games, quizzes, and modules that captivate learners. 5. Multimedia Integration: I embed audio, video, and other training assets to enhance the learning experience. Quality Assurance Methodology: My unique methodology ensures quality at every stage of development. From initial design to final deployment, I collaborate closely with clients to meet their specifications. Open and Distance Learning Solutions: I offer specialized courseware development for open and distance learning, catering to diverse educational needs. Challenge-Enthusiast: I thrive on tackling unique project requirements and delivering exceptional results. Let’s discuss how my skills can elevate your e-Learning initiatives. Negotiable rates based on project complexity and duration. Looking forward to connecting soon!User's Guide Writing
Creative WritingElearning DesignArticulate RiseArticulate StorylineDistance EducationBlog WritingEducational TechnologyMicrosoft PowerPointEducationCurriculum DevelopmentInstructional DesignContent WritingTechnical WritingEnglishTechnical Documentation - $22 hourly
- 4.9/5
- (54 jobs)
Qualified MBA, Software engineer, and freelance writer, with more than 9 years of experience in technical writing, user manuals and content writing. Creative writer with the ability to assimilate / comprehend complex data and to articulate it in an easy-to-understand manner. In – depth subject matter expertise in instructional design / technical writing. Can deliver within tight timelines without compromising on quality. As a freelance writer, I can: 1. Create, edit, and proofread user guides to help users understand hardware and software. 2. Create integrated training modules, knowledge base articles, and FAQ's for a wide variety of target audiences. 3. Create process guides, installation guides, help guides, and white papers for various technical platforms. I can help you transform your technical language into clear and concise information that connects your audience with your product. Please have a look at my work history below to understand more about my work profile.User's Guide Writing
Software DocumentationZendeskArticle SpinningKnowledge Management ToolHelpDocsContent WritingArticle WritingUser Guide WritingTechnical WritingMicrosoft WordEnglishTechnical Documentation - $30 hourly
- 4.8/5
- (44 jobs)
Are you looking for an experienced website content writer? Do you need high-quality articles and blog posts to enhance your content marketing strategy? Before I tell you about myself, read what a client has to say about me: "Kennedy did a great job writing content for our website. he was available, communicative, cooperative, and professional. I'm very pleased with the final product that she provided." Jaroslaw Karbowski, CEO Sandy-Toes Realty. Let's face reality, getting the desired result from your website content writing investment can be challenging. Regardless of your niche, you will always have to contend with older and more resourceful brands. That's where my website content writing services come in; I help businesses cut costs on advertisement through strategic content marketing that generates leads, improves brand awareness, maximizes sales, and retains customers through proven and ethical content marketing strategies. My dedication to work and commitment to quality delivery has set me apart as a go-to SEO content writer, copywriter, proofreader, and editor with a proven portfolio in website copywriting. As a professional website content writer, I specialize in content planning, content creation, article writing, website content writing, website content development, product description writing, and I also serve as a blog posts writer while leveraging my Search Engine Optimization (SEO) skills for organic traffic and optimized SERP ranking. Also, I help authors and creative writers add a professional touch to their content through flawless proofreading and editing while eliminating spelling, grammar, and punctuation errors. Improve readability, flow, and consistency. I have successfully written 500+ articles and completed over 100 website content in many industries. I have covered various topics, whether as a B2B or B2C writer in the following industries: Business, Technology Beauty Fashion Health Real Estate Cryptocurrency Finance Business Home Improvement Nonprofit organization Human resources Software as a service (SaaS) Travel Hotel/welfare/tourism Agriculture Pets and companion animals Food and Nutrition Music, arts, and entertainment Christian Devotionals and articles I have been contracted to different organizations with a Bachelor of Arts in English in several capacities, including as a content marketing strategist, contributing author, online essay reviewer, proofreader, and editor. Currently, I am enrolled in the UC Davis Online MBA program, and I have a vast knowledge of business management topics such as the psychology of sales, brand awareness, data analysis, competitive analysis, sales, and marketing. My professional goal is to help companies meet their business objectives by optimizing brand awareness, lead generation, sales conversion, and customer retention. In summary, the services I offer to my clients include: ✔️Article (Short & Long-form) ✔️Blog post ✔️ website Content (Homepage, Service, About Us, FAQ & Custom Pages) ✔️e-Book ✔️e-mail copies ✔️Press Releases ✔️Reviews ✔️Ghostwriting ✔️Buyer Guide ✔️Press Release ✔️Product Description If your writing needs are not covered in my list, please reach out to me. I will be interested in providing solutions based on my experience and expertise. Are you looking to engage your audience and drive traffic to your website through strategic content marketing? Do you want to create captivating sales copies that convert prospects to clients seamlessly? If this sounds like your project objective, then kindly INVITE me to your next project right NOW!User's Guide Writing
ListicleCopy EditingCopywritingBlog ContentArticle WritingUnbounceLanding PageEditing & ProofreadingTechnical WritingSearch Engine Optimization - $80 hourly
- 5.0/5
- (9 jobs)
I'm a Technical Writer with over twelve years of experience in computer engineering and technical writing. My career began in computer engineering, where I worked on diverse engineering and software projects, honing my ability to translate complex technical concepts into clear, user-friendly documentation that enhances understanding and usability. I am skilled in creating a wide range of technical documents, including software documentation, user guides, interface control documents, and white papers. Whether a simple PDF or a fully developed, professional documentation website, I am committed to clear communication, precision, and delivering high-quality results that meet your expectations. Let's work together to make your technical content seamless and effective!User's Guide Writing
WordPress Website DesignEnglishAPI DocumentationInstruction ManualWhite PaperUser ManualMicrosoft WordSoftware DocumentationGoogle DocsAdobe AcrobatDigital ElectronicsTechnical WritingC++ - $25 hourly
- 5.0/5
- (306 jobs)
Are you struggling to increase traffic and brand visibility for your business? And want to take your website to the top of Google's search rankings without spending hundreds of dollars on Ads? I can help! Today, most businesses fail due to the wrong marketing strategy. With the proper website structure, SEO strategy, and content marketing strategy, you can not only increase your online presence but also maximize your ROI(Return on Investment). And with a stronger online presence, you can drive more leads, sales, and revenue. Hello! I am Haris, a Certified Digital Marketer, SEO Expert, Content Writer/Marketer, and Editor with 10+ Yrs of experience in Content Writing & SEO (Search Engine Optimization). I am here to assist my clients remotely so they can achieve their online marketing goals quickly and efficiently. I have helped hundreds of start-ups, digital media agencies, and businesses locally and internationally. I believe in making long-term relationships with my clients through my quality, result-oriented services, transparency, and welcoming attitude. ⬇️ Here is the list of services I provide: ++++++++++++++++++++++++++++++++ 🚀 SEO ~ Keyword Research, On-Page SEO(On-Site SEO), Off-Page SEO, Technical SEO 🗺️ Local SEO ~ Optimizing for Google Map Pack/Local 3-Pack, Local Keyword Research, Adding NAP Citations, Adding/Analyzing Local Business Listings, Google Business Profile Optimization 🛒 E-commerce SEO ~ eCommerce Keyword Research, Building Optimized eCommerce Site Architecture, On-Page SEO for eCommerce Sites, Technical SEO for eCommerce Sites, eCommerce Sites Link Building 👍 User Experience (UX) Enhancement ~ SEO-friendly Web design, Improving Dwell Time, Bounce Rate, Organic CTR, Search Intent, & Core Web Vitals 💻 Website Management 📈 Website Performance & Strategy 📊 Competitive Analysis ~ Competitors Research, Competitors SWOT Analysis ✍🏼 Content Writing ~ SEO Writing, Article Writing & Blog Writing, CopyWriting 🔎 Editing & Proofreading 📢 Content Marketing ~ Content Marketing Strategy, Blogs/Article Sharing, Videos Sharing, Social Media Sharing, eBooks, Infographics 🧲 Inbound Marketing ~ Buyer Personas Creation, UX Design for Inbound Marketing, Producing Amazing Content, Content Promotion, Acquiring and retaining Customers 💼 Professional Development ~ LinkedIn Profile Writing, LinkedIn Profile Optimization, LinkedIn Lead Generation for B2B & B2C 💰 Lead Generation Also, I am passionate about technology and keep myself up-to-date with emerging online marketing trends and tools. ⬇️ Tools I am familiar with: ++++++++++++++++++++++++ 👉Keyword Research Tools ~ Google Keyword Planner, Semrush, Ahrefs, and more 👉SEO Tools ~ Moz, Open Site Explorer, Ahrefs, ScreamingFrog, Majestic SEO, Semrush, Internet Marketing Ninjas Tools, Ryte, Deepcrawl, and many more 👉CMS & Website Builders ~ WordPress, Shopify, Wix, Squarespace 👉WordPress SEO Tools ~ Yoast SEO, Rankmath SEO, and more 👉WordPress Page Builders ~ WPBakery Page Builder, Elementor, Avada, UX Builder 👉Content Writing/Content Marketing Tools ~ Grammarly, Surfer SEO, Siteliner, BuzzSumo, Answerthepublic, Quora, and more 👉Content AI Tools ~ AI Content Creation, ChatGPT, Bing AI (Bing Chat), Google Gemini, Microsoft Copilot 👉Website Performance & Speed Testing Tools ~ Google PageSpeed Insights, GTmetrix, Web Page Test, Pingdom Tools, Uptrends 👉SEO Backlinking/Link Building & Analysis Tools ~ Ahrefs, OpenSiteExplorer, Backlinkwatch, Xenu's Link Sleuth 👉Project Management Tools ~ Notion, Airtable, Google Drive, Trello, Asana, and more 👉Conversion Rate Optimization (CRO) Tools 👉Design & Data Visualization Tools 👉Web Tracking Tools & many more! Also, I am open to learning if a new tool is needed during the work. As a Certified Marketer, I have been helping companies communicate more effectively via various marketing channels and maintain a better User Experience (UX). So what are you waiting for? Hire me now! And go from average to top Ranking with my proven SEO and content marketing strategies. Let's Grow your Business together!User's Guide Writing
Editing & ProofreadingLead GenerationBlog WritingOrganic Traffic GrowthArticle WritingContent WritingSEO StrategySEO WritingSearch Engine OptimizationSEO Keyword ResearchTechnical SEOOff-Page SEOOn-Page SEOContent MarketingSEO Audit - $55 hourly
- 4.9/5
- (78 jobs)
🥇 Top-Rated Plus (Top 3% on Upwork) 🥇 Technical Writer specialized in creating API Documentation, SDK Documentation, User Guides, Tutorials, and Developer Portals. Your project benefits from over 8 years of writing experience bolstered by 15+ years strong background in Software Development, Software Architecture, Technical Project Management, and Engineering. A skilled Software Architect with more than 14 years of professional experience in various aspects of Software Development. With extensive experience in different development technologies, I have worn the Technical Lead Hat on several projects over the years and worked on several technical documents, like Requirement/Functional Specification documents, for software projects/products. - Helped +25 organizations reduce support tickets and churn by 30% with high-quality documentation. - Proficient in creating developer portals containing API documentation and user guides with Readme, Swagger, Docusaurus, Sphinx, Mintlify, Stoplight and Gitbook. - Highly skilled in testing and validating API documentation using Postman. - Experienced in running and testing SDKs. - Specialized in creating API documentation using the OpenAPI specification. - Comfortable with JSON, YAML, REST APIs, Markdown, HTML, and CSS. - Available to work with internal teams using different types of communication tools like Slack and Microsoft Teams. By choosing me you will achieve: ✅ Clear and concise API Documentation that considers your branding and stands out in style. ✅ High-quality technical content focused on your target audience. ✅ Professional documentation management and maintenance. ✅ Quick turnaround on projects. ✅ Commitment to overdeliver, respecting the deadlines imposed by you. ✅ Increased and highly efficient communication Technology familiarity - Javascript, C/C++, Python, C#, Azure, AWS, PHP, HTML, SQL, Web Services, REST, JIRA, Confluence, MS Project, among others.User's Guide Writing
Software DocumentationArticle WritingOpenAPIContent CreationContent WritingApiaryReport WritingSwaggerTechnical ReportUser ManualTechnical DocumentationInstruction ManualAPI DocumentationTechnical Writing - $40 hourly
- 4.9/5
- (169 jobs)
"A highly-capable writer. Delivers quality and value." "Performed all work as instructed and provided thoughtful comments on each part of the assignment." "Mary did a great job and gave me a few things to consider adding that had value! I am hiring her for the next part of the project as we speak." Welcome! Are you looking for more engagement or sales for your product and services? I write copy and content that makes it happen. The first thing you should know is that I GHOSTWRITE ARTICLES, BLOGS, SALES COPY, AND E-BOOKS FOR BUSINESSES. I work with blue-chip brands, startups, and entrepreneurs all over the globe. If that is you, then YOUR GOALS ARE NOW MINE. I'm the expert, but it's your vision, and I'll make it a reality. That means you will get premium, actionable content that connects with your audience and turns them into customers (or whatever you need them to be). Finally, if I sent you a proposal, it's because I AM CERTAIN THAT WE ARE A PERFECT FIT. I have a broad range of copywriting skills and I've written articles, blogs, web content, SEO content, ebooks, YouTube scripts, product descriptions, and sales copy that actually convert. Enough about me, tell me all about you and your writing project. Start by sending me a message, I'm looking forward to meeting you.User's Guide Writing
Ebook WritingGhostwritingBook WritingScriptingWritingEbookVPNCreative WritingArticleWebsite ContentContent WritingEditing & ProofreadingBlog ContentCopywritingWebsite CopywritingSEO Writing - $40 hourly
- 5.0/5
- (23 jobs)
Need clear, structured, and engaging documentation that helps users adopt your product faster? I help SaaS, DevOps, cybersecurity, and enterprise software companies create well-structured, easy-to-understand documentation that improves user experience, onboarding, and retention. As a Top-Rated Plus Technical Writer with a solid background in Software Development, I specialize in simplifying complex technical concepts for developers, IT teams, and non-technical users alike. With 5+ years of experience, I have worked with leading brands like LiveStream, Adobe, IBM, Paystack, Alchemy, Transifex, BoostSecurity, and more. What I Can Do for You: 🚀 Technical & Developer Documentation – API documentation (Swagger, Postman, etc), SDK guides, integration docs, knowledge bases, and technical FAQs. 🚀 Software & SaaS Documentation – User guides, onboarding manuals, troubleshooting guides, Standard Operating Procedures (SOPs), and DevOps documentation. 🚀 Cloud & DevOps Writing – SaaS, IaaS, PaaS, cloud security, CI/CD pipelines, microservices, Kubernetes, Terraform, and cloud computing documentation. 🚀 Cybersecurity & Compliance Content – Security best practices, compliance guides (SOC 2, ISO 27001), threat modeling, and incident response copies and documentation. 🚀 Blockchain & Web3 Content – Whitepapers, smart contract documentation, ICO whitepapers, and crypto research reports. 🚀 B2B SaaS & Marketing Content – Case studies, solution briefs, technical whitepapers, and content for developer portals. Why Choose Me? ✅ Ranked Among the Top 1% of Technical Writers on Upwork ✅ SEO-Optimized & Structured Documentation – I write content that boosts searchability and enhances user retention. ✅ Deep Technical Knowledge – Strong background in JavaScript, Python, SQL, React, MongoDB, APIs, and software architecture. ✅ Experience with Industry-Leading Tools – Markdown, Docusaurus, Swagger, Postman, Git, Jira, Confluence, MadCap Flare, Sphinx, and lots more. ✅ Proven Track Record with Startups & Enterprises – Worked with SaaS companies, enterprise IT, fintech, and blockchain startups. ✅ Detail-Oriented & Research-Driven – Every deliverable is fact-checked, well-structured, and tailored** to your audience. Let’s work together to create documentation that drives product adoption, simplifies onboarding, and enhances user engagement. Send me an invite, and let’s discuss your project!User's Guide Writing
Editing & ProofreadingRFP WritingProposal WritingMarkdownContent WritingSoftware DocumentationUser Guide WritingCopywritingOpenAPITechnical DocumentationAPI DocumentationTechnical Case StudyInformation TechnologyTechnical WritingTechnical Report - $50 hourly
- 4.9/5
- (28 jobs)
• Technical communications specialist with experience in software, telecommunications, utilities, and financial services. • Over twenty years of experience at writing, developing, and maintaining documentation for both technical and non-technical audiences. • Skilled at producing technical specifications, user manuals, system documentation, online Help, documentation plans and design description. • Performs essential business analysis, including creating use cases and user interface designs, system validation documentation, and functional requirements. • Experienced in analysis, design, development, implementation and evaluation of technical instructional materials. • Able to work efficiently in a team or scrum based environment or as an independent contributor to an organization. Specialties: Writing Technical Specifications, Writing User Documentation, Writing System Documentation, Writing Online Help, Writing Documentation Plans, Writing Use Cases, Writing User Interface Designs, Writing Functional Requirements,User's Guide Writing
Microsoft ExcelAdobe FrameMakerScrumMicrosoft WordTechnical EditingAdobe AcrobatOnline HelpXMLInternal CommunicationsTechnical DocumentationAtlassian Confluence - $30 hourly
- 5.0/5
- (22 jobs)
I will produce engaging articles and blog content that resonates with your audience and target market. I will also develop unique website content that customers and search engines love. With my decade of experience in writing SEO articles and blog content, I will ensure your content stands out in search engines and outperforms the competition. My work focuses on creating content that ranks, converts, builds trust, answers audience questions, and generates leads while offering actionable solutions. I have experience in conversion-driven writing, capable of structuring and optimizing your blog content to attract, persuade, and convert more customers. The risks of low quality and poor content on your website: 🔴 Damage to reputation 🔴 Increased bounce rates 🔴 Fails to engage readers which leads to reduced traffic and engagement 🔴 Confusion about your website’s purpose 🔴 A bad impression that you are a low-quality business and customers won't trust you Great content, on the other hand, can have a powerful and positive impact, such as: 🟢 Boost your site visibility and drive more traffic to your website 🟢 Establish your website as an authority in your field 🟢 Encourages visitors to spend more time on your website 🟢 Helps to generate leads and conversions 🟢 Builds a relationship with your audience 🟢 Makes you stand out from your competition 🟢 Encourages social sharing 💯 I cannot help everyone but I can help you if you are thinking: 🚫 "I have a video or PowerPoint & want to turn it into a blog post but don't know how to start." 🚫 "I know what I need to write about, but I struggle to captivate my audience." 🚫 "I am not a SEO content writer and don't have time to research complex topics." 🚫 "Our brand is having trouble maintaining a consistent voice and style." 🚫 "We want to solve our stagnant and declining website traffic." Here is what I can do for you: ✅ Write about any topic related to your business using TOFU-MOFU-BOFU tactics to power up your marketing and website reach. ✅ Create high quality, well-written, engaging content that attract new subscribers, prospects, and customers, organically increasing traffic to your site. ✅ Write an introduction that let the reader know why they should continue reading using PAS formula ✅ Write authentic content that delivers value and solves search intent or query ✅ Deliver and publish content that aligns with your company’s brand identity ✅ Present your products and business to your intended audience in an intriguing, convincing, and understandable way. Your brand needs a voice. A great SEO content writer like me is your secret weapon. By hiring me, my voice becomes your voice textured with your unique brand goal and purpose. I am familiar with and have experience using the following tools: - Elementor Content Format - WordPress Content Upload - Google Docs - Grammarly Premium - Google Search Console - PeopleAlsoAsked - SEMrush - Answer the Public - Google Keyword Planner About Me😚: My content delivery is driven by creativity, research, and attention to detail. I ensure that each piece is tailored to your specific brand or topic. If you're looking for clear, powerful content tailored to your audience, please don't hesitate to reach out. My SEO content writing services can help boost online visibility, transform readers into customers, and maximize audience engagement. If this is what you need, then shoot me a message. Here's how: 👇 Click the Green Send a Message button. Or Click the Green Send Invite button. The next step would be to set up a call where we will talk about the following: ✅ Your current situation ✅ Where you want to be ✅ How I can potentially help you get there Keywords: SEO Content Writer, Content Writing, Blog Writing, Article Writing, Copywriting, SEO Writing, Writing, Creative Writing, Search Engine Optimization, Blog Content, Editing & Proofreading, Website Content, English, SEO content writer, Website content writer, Blog content writer, Social media content writer, Technical content writer, Script Writing, Content Marketing, SEO article writing, Article rewriting, Blog Post, Blogger, SEO Blog post, Blog post Writer. Warm regards, YusufUser's Guide Writing
CopywritingBlockchain, NFT & CryptocurrencyB2B MarketingFinancial WritingLegal WritingContent MarketingContent WritingCreative WritingTechnical WritingArticle WritingBiography WritingWebsite ContentBlog WritingSearch Engine OptimizationSEO Writing - $15 hourly
- 5.0/5
- (14 jobs)
Writing Experience: Blog posts developed during summer internship with Yo Re Mi and for a Stardew Valley guide. Wrote a research paper for a computer science internship and wrote fictional work on Wattpad.User's Guide Writing
Content EditingCanvaWritingScientific IllustrationComputer ScienceMicrosoft SQL Server ProgrammingC#Amazon Web ServicesGitJavaJavaScript - $50 hourly
- 4.9/5
- (77 jobs)
FAST AND FURIOUSLY FUSSY! If you ^^are looking for help with spelling, grammar and style ^^need to convert AI or potentially plagiarized content ^^want to deliver a message that draws your audience in & provides relevant, important information ^^have to increase hits/subscriptions TRY ME! Many years in the Telecom/IT industry has allowed me to provide clear, concise and engaging documentation to a wide variety of clients in U.S., U.K., Australian and Canadian English. Translation from German to English also available. Rate negotiable based on Scope of Work. "Tanja, your writing and your knowledge were the difference between winning and losing this RFP! We are very grateful for your contribution!" Renato Silva, Global Sales, UNISYS "Thank you so much for your insight. … (it) is a thing of beauty" Robin Kingsmill, Senior Vice President, BMO Wealth Management - BMO Nesbitt Burns "Your write up is great! Thanks much Tanja, you are wonderful! We really like the write-up you did...the most powerful tool...Thanks for all your advice & expertise, we really appreciate you" Bob Bowers, Infinite Healing "Tanja has always provided excellent and accurate work for our practice, we highly recommend her." Ingo Muss, President, Freelance Accounting ServicesUser's Guide Writing
Technical EditingTech & ITContent WritingInformation TechnologyTechnical WritingUS English DialectWebsite ContentProofreadingBusiness WritingEditing & ProofreadingProposal WritingNonfictionNewsletter WritingUser Manual - $63 hourly
- 5.0/5
- (3 jobs)
30+ years of experience developing technical documentation for a wide range of equipment and systems. Degree in Mechanical Engineering, experience with military and commercial manuals. Specialize in working with small to medium-sized manufacturing companies to meet their documentations needs. Experience with 3D modeling software - creating exploded parts diagrams from Solid Works / Autodesk Inventor files. 20+ years experience using Adobe Framemaker. Extensive project management experience. Comfortable working with start ups or large corporations. Extensive experience developing technical documents for DoD contractors - have worked with US Army, US Air Force, and US Navy on multiple projects.User's Guide Writing
Adobe FrameMakerCanvasAdobe AcrobatAdobe InDesignProduct DocumentationTechnical IllustrationTechnical WritingSolid EdgeAdobe IllustratorSolidWorks - $14 hourly
- 5.0/5
- (13 jobs)
A CREATIVE AND RESPONSIBLE WRITER❤❤ Are you looking for ARTICLES/CONTENTS that will impart your message to readers, to the audience? I am the man you can TRUST. ✔✔✔ My main goal is not just to create your content but also to give it the best standard and professional look that it deserves. ✨✨✨ The niche that I focus on includes but are NOT LIMITED to: - Fashion and Lifestyles - Sports - Entertainments - Technology - Health - Travel - Animals - Nature and MORE... Here are a few reasons why I am the best choice for you: - You will receive SEO content that is ready to be published. ✔ - Be able to work under HIGH PRESSURE and always MEET DEADLINES. ✔ - No compromise on quality. ✔ - FREE images with no added charge. ✔ I am looking forward to working with you, with your business and your interesting articles. 😍😍😍😍User's Guide Writing
On-Page SEO ReportContent LocalizationBlog ContentContent WritingContent RewritingWordPressArticle WritingCopywritingContent MarketingWebsite ContentContent SEOSearch Engine OptimizationOn-Page SEOSEO WritingSEO Keyword Research - $50 hourly
- 4.7/5
- (172 jobs)
Process mapping expert (Visio, Lucidchart, Google Draw, draw.io and yEd Graph Editor) with over 20 years of business experience in a broad array of roles: process management, user requirements gathering, systems and database design, and insurance claims analysis, among others. Technical writer and editor with an M.S. in Technical Communication and advanced Word, Excel, and HTML skills. Specializes in policies & procedures and user manuals.User's Guide Writing
Process Flow DiagramProcess DesignProcess ModelingLucidchartMicrosoft WordMicrosoft VisioFillable FormFlowchartDocumentationBusiness Process ManagementBusiness Process ModelingProofreadingTechnical WritingTechnical Editing - $70 hourly
- 5.0/5
- (24 jobs)
📈 $48,000 generated in sales in 5 weeks from a single flow. 👍 As an email copywriter and conversion strategist, I create persuasive done-for-you email sequences that build relationships while generating sales on autopilot. 💬 Shoot me a message to schedule a free 30-minute discovery call. Did you know, email marketing generates an average 3600% return-on-investment (up to 10x the ROI of social media ads)? Yet many business owners are leaving a ton of money on the table, because they struggle with nurturing and selling to their email lists. It isn’t unusual to think: ❌ I’m busy running a business, I don’t have time to focus on email marketing. ❌ I want to leverage email marketing but I don’t know the first thing about it. ❌ I can write them myself, they’re just emails. ❌ I don’t want to spam my list. ❌ I’ve tried email marketing but it didn't work…and a bunch of people unsubscribed. As an email copywriter and conversion strategist, I create persuasive done-for-you email sequences that build relationships while generating sales on autopilot. I write emails that get you results like these: 🌟🌟🌟🌟🌟 "In less than a week I've booked 2 sales calls AND filled up the final spots in my group coaching program!" 🌟🌟🌟🌟🌟 "Sonali, I've already made my investment back in just 6 weeks, this welcome sequence is doing its job!" 🌟🌟🌟🌟🌟 "We only sent out your email last night, and there's already 9 people on my course waiting list!" Here’s how I can help you: List-Building ▶️ Lead magnet autoresponders ▶️ Welcome email sequences Lead Nurturing ▶️ Nurture campaigns ▶️ Newsletters ▶️ Re-engagement sequences List Monetization ▶️ Launch email campaigns ▶️ Sales sequences ▶️ Abandoned cart emails List Management Services ▶️ Automation & drip campaigns ▶️ Onboarding sequences ▶️ Email Scheduling ▶️ A/B Testing & Performance Tracking Email services providers I'm experienced with: ✅ MailChimp ✅ ConvertKit ✅ Klaviyo ✅ Constant Contact ✅ Active Campaign The next step is to set up a free 30-minute discovery call where I can get a full understanding of your business and marketing goals, and how we can achieve them.User's Guide Writing
List BuildingCampaign CopywritingEmail ManagementEmail Marketing ConsultationEmail & NewsletterEmail CampaignCampaign ManagementMarketing AutomationKlaviyoMailchimpEmail Campaign SetupEmail Marketing StrategyEmail CopywritingActiveCampaignEmail Marketing - $65 hourly
- 5.0/5
- (121 jobs)
My speciality is technical writing in an accessible style. Difficult concepts broken down, subject matter that could be dry in the wrong hands made fresh, relevant, and engaging. I've written about topics as diverse as software release management, clean energy, cyber security, vaccine manufacturing and electrical transformers. With a strong background in engineering and research, I can work with you to make sure your content is well presented, original and accurate, yet still accessible and interesting to your intended audience. Whatever format you require for your content, from a snappy article to technical documentation, I can help you bring it to life - ahead of your deadline. NOTE: I am obligated to charge VAT to customers within the European Union. In this case, I will produce a separate VAT invoice for your records. I retain the right to use any written or ghostwritten work in my writing portfolio or to show as a sample to potential clients if not otherwise discussed before starting the work.User's Guide Writing
White Paper WritingTechnical WritingSpanish to English TranslationFrench to English TranslationArticle WritingCopywriting Want to browse more freelancers?
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At A Glance: User's Guide Writing
No matter how well-crafted a product’s design is, how convenient its functions can be, and how unparalleled a service it offers, if a customer is unable to learn about and operate the product, it’s basically useless. A user’s guide should detail all the important aspects with content that explains the complicated functions clearly and fluently, while representing your business in the tone befitting your model. This can be the difference between a user’s guide that consumers ignore and one they’re thankful for the advice of. Creating a user’s guide may seem like a simple task, but without a professional eye, it’s a taxing endeavor. The user’s guide writers and editors on Upwork are here to take that burden from your shoulders by crafting a user’s guide that not only fulfills its original purpose, but is crisp, professional, and matches your unique business.
The freelancers on Upwork have the on-demand talents you need, allowing you to receive a service that is precise and focused. As independent professionals, they’re skilled in working creatively, for a competitive rate, and with flexible hours to ensure your projects are completed just as you need them. As both editors and writers, these experts have the critical eye necessary to ensure the final product is crisp, accurate, and appealing. If you need a guide you can trust to lead your consumers, or a sharp final eye to ensure the finished draft is flawless, the freelance user’s guide writers and editors on Upwork are the ideal choice for you.