Hire the Best Comax Consulting REMS Specialists

I help home service businesses, medical clinics, and agencies capture lost revenue by building 24/7 AI Voice Agents that answer calls, qualify leads, and book appointments directly into your calendar. Most businesses don’t have a lead problem, they have a response-time and follow-up problem. Every missed call after hours, slow callback, or manual scheduling back-and-forth reduces your conversion rate. I solve this by building human-sounding AI Receptionists that work inside your real business workflows, connecting cleanly to your CRM, forms, pipelines, and backend tools. I build systems designed for real business use, not fragile demo bots. What I Build & Automate 24/7 Inbound AI Receptionists: Natural-sounding agents that handle FAQs, route calls, and book appointments directly into GoHighLevel or Google Calendar. Outbound Speed-to-Lead Agents: Automated systems that call new web leads within 60 seconds to qualify them and secure the booking. Post-Call Automation: Automatic call logging, CRM tagging, call summaries, and triggered SMS follow-up sequences. Missed-Call Recovery: Instant text-back systems to capture leads when lines are busy. The Technical Stack I integrate specialized voice platforms with your existing infrastructure to ensure zero latency and flawless data syncing: Voice & AI Platforms: Vapi, Retell AI, Twilio, ElevenLabs, OpenAI/Claude API. CRM & Pipeline Management: GoHighLevel (GHL) Native Voice & API integrations, HubSpot. Workflow Automation: Make com, n8n, Zapier, Webhooks, custom API routing. The Process Scope: We map your specific call flow, objection handling, and business logic. Build: I engineer the conversational AI prompt to prevent hallucinations and keep the agent on script. Integrate: The agent is wired into your calendar and CRM to update live data in real-time. Refine: We test the workflow to ensure a natural, latency-free experience before launching. Let's Build Your System If you need a reliable, scalable Voice AI system that actually drives revenue, send me a message with: Your business type and target audience Your current CRM and booking software What you want automated (Inbound, Outbound, or both) I’ll review your setup and suggest the most practical, high-ROI approach for your business.

I specialize in VoIP solutions with a focus on RingCentral (EX & CX) and Zoom (Phone & CC) project implementation and ongoing support. As a subject matter expert in the field, I work with businesses of all sizes to streamline communication systems, resolve complex technical challenges, and deliver seamless transitions to cloud-based telephony. Here's what you can expect when working with me: Deep Roots in VoIP: I'm not just certified; I'm passionate about what I do. With experience in RingCentral, Avaya, Zoom and Vonage, I'm well-versed in the intricacies of these platforms both in its UCaaS and CCaaS versions. Your Time Matters: I understand that every second counts in your business. That's why you can rely on me for prompt responses and effective solutions. Who I Serve: From small startups to large enterprises, I've had the privilege of assisting businesses of all sizes. My expertise spans various industries, including law firms, universities, fitness, and finance, to name a few. Here is a list of the most common tasks I perform within a VoIP platform: Call queues / Auto Attendant - IVR Call Forwarding / Call Routing Voicemail Setup / Custom Answering Rules Porting / User setup / Limited extensions SMS Automation** (10DLC) Multi Site Call logging expert / Audit trail Announcement / Audio greetings - Voice over Desk Phone Provisioning I'm here, ready to be your partner in enhancing your communication systems. Reach out to me here on Upwork and let's start a conversation, looking forward to understanding your unique needs and finding the perfect solution for you!

I believe in providing the kind of support that's so good your customers will tell their friends about it--and providing you the tools you need to make this happen. Looking for assistance in getting your help desk, CRM, or sales software configured from A-to-Z? I'm here for you and your business! I have more than 10 years of experience implementing customer service software for projects large and small--including for teams using phone, email, social media platforms, and chat. In addition, I believe customers judge us not on the mistakes we make, but on the type of resolution we provide for them. Often times, how we fix a customer's problem is an opportunity to gain their trust for life. I love digging into an existing implementation and looking for ways your team can be more efficient while still keeping personal touches. I excel at automation and workflow configurations and improvements. I have expertise in all major customer service systems, including Gorgias, Hubspot Service Hub, Freshdesk, Intercom, Zendesk, Front, eDesk, Zoho, Helpscout, WordPress, Podio, Pylon, and more. I also specialize in channels like Slack Connect, LinkedIn messaging, Instagram and Facebook messages, SMS, phone, voice, and more. I am also an expert at sales CRMs, including Pipedrive, HubSpot Sales Hub, Freshsales, Zendesk Sell and Zendesk Sales Suite, Salesmate, and more. Additionally, I have expert-level experience in implementations of Shopify, ShipStation, ReCharge Apps, Bold Subscriptions, ClickUp, Asana, Google Keep, MS Office, QuickBooks, WaveApps, and numerous other cloud-based solutions. I also have substantial expertise in Zoom, Skype, Microsoft Teams, and Slack for any remote team/work consultations. Finally, automation with systems like Zapier and Make are one of my key specialities. They connect anything to everything! If you can dream it, I can build it. Some popular platforms I connect are phone systems like Aircall or Justcall and signing platforms like PandaDoc. One of my key projects has been leading a customer service team for a startup coffee subscription company, which experienced 450% growth in its first year. I also personally provided, for several years, luxury customer service for an independent hotel that, according to TripAdvisor, is one of the "Top 10 rated" properties in its country. One white-glove service I also offer, on a limited basis, is expert-level customer service for high-end clients for short-term events (such as before, during, or after a Kickstarter launch). I also have a separate team of people providing fractional customer service--please ask me about this! No matter your product or service, I will study all documentation you send me to become an expert so that I can provide exemplary, tailored service for your project. I do not shy away from projects that require technical knowledge, either. In addition, I am a native English speaker and a fluent Spanish speaker. Whenever I take on a project, I work to meet and exceed all expectations and requirements, and I always meet or beat a deadline. Let's provide your customers with support they'll rave about to their friends.

I am a certified developer with experience in building contact center IVR's for small and large sized businesses. If you're trying to win work, list your services or call flows that you want for you to expand or improved your line of business - I can help! *I'm experienced in Studio Building basically on Java language. *I'm experienced and certified in building RingCentral UCaaS and CCaaS IVRs and Call Flow logics. *I can also do digital assistant for your needs. *Helpdesk and Support for Technical Tickets related to platforms issue. *Can fully managed the Unified Comms and Contact Center platform all at once. *I'm fully project manage your brief from start to finish. *Regular communication is a must, so let's keep in touch!

AI-Powered Voice Agents & Automation Systems Built for Real Business Operations If your automation isn’t increasing revenue, it’s just expensive busywork. Most businesses don’t lose leads because of bad marketing… They lose them because no system is responding, qualifying, and following up in real time. Missed calls. Slow responses. Broken workflows. That’s where opportunities, and revenue disappear. I help businesses fix that by building AI-powered voice agents and automation systems that handle conversations instantly, qualify leads, nurture prospects, and convert them into booked calls or paying customers automatically. No templates. No generic workflows. Only logic-driven, production-ready systems built for real results. 🔹 What I Do I design and deploy AI Voice Agents, Conversational AI Systems, and End-to-End Automation Workflows that operate inside real business environments: 🤖 AI Voice Agents & Conversational AI AI inbound & outbound call agents with natural, human-like conversations AI receptionists for booking, routing, and customer inquiries Lead qualification and appointment scheduling systems Intelligent IVR systems using Twilio, Vapi, Retell AI Multilingual AI agents powered by ElevenLabs & Deepgram These systems don’t just respond, they take action in real time: → Capture and structure lead data → Update CRM records automatically → Trigger workflows and follow-ups → Send SMS/email during or after calls → Route leads based on logic and intent ⚙️ Automation & Workflow Systems I build scalable automation ecosystems that eliminate manual work and keep operations running smoothly: Workflow automation using Make com, n8n, Zapier Webhook-based backend logic and API integrations Lead routing, tagging, and pipeline automation Multi-channel follow-ups (SMS, email, voice) Real-time data syncing across platforms Internal alerts and task automation 📞 Telephony, IVR & Call Automation Custom Twilio IVR systems (routing, tracking, self-service flows) VoIP/SIP integrations (Twilio, RingCentral, Vonage) Smart call handling, warm transfers, voicemail automation High-volume inbound/outbound call systems 📅 CRM Automation & Smart Booking GoHighLevel pipeline setup, workflows & automation HubSpot, Salesforce, Zoho CRM integrations AI appointment scheduling systems Google Calendar, Airtable, and CRM synchronization Timezone-aware booking and routing logic 📊 Post-Call Intelligence & Optimization Call transcription and summaries Sentiment analysis and lead tagging Performance tracking and optimization insights Continuous system improvement using real data ⚙️ My Approach (Why This Works) Most freelancers connect tools. I build systems that actually work under real business conditions. Logic-first automation (not just triggers) Clean, scalable system architecture Human-like conversational experience Stable integrations across multiple platforms Built for high performance and long-term scalability I also explain everything in clear, simple terms, so you always understand what’s happening. 📊 Results You Can Expect Faster response time (seconds, not hours) Higher lead capture and conversion rates 20–40+ hours saved weekly in manual work Reduced operational costs Better customer experience and retention 🌍 Industries I Work With Real Estate & Mortgage Healthcare & Clinics E-commerce & Logistics SaaS & Tech Startups Marketing Agencies Service-Based Businesses 🔧 Core Tech Stack Voice & AI: Vapi, Retell AI, Twilio, ElevenLabs, Deepgram Automation: Make com, n8n, Zapier AI & Logic: OpenAI, Claude, Prompt Engineering CRM & Integrations: GoHighLevel, HubSpot, Salesforce, APIs 💬 Who This Is For ✔ Businesses missing calls or struggling with response time ✔ Teams overwhelmed with manual follow-ups ✔ Companies ready to automate lead handling and communication ✔ Founders who want scalable systems, not temporary fixes 🚀 Let’s Build Something That Actually Works If you're looking for more than just a basic setup… If you want a system that captures, qualifies, and converts leads automatically Send me a message or click “Invite to Job” I’ll break down exactly what your system should look like and how to implement it. I’m fully available and open to new projects. Relevant skills on what I offer: AI Chatbot Development, AI Voice Agents, Conversational AI, Automation, Workflow Automation, CRM Automation, GoHighLevel, Twilio, API Integration, Zapier, Make com, n8n, Lead Generation, Lead Qualification, Appointment Setting, Call Center Automation, Customer Support Automation, Sales Automation, OpenAI API, Prompt Engineering

𝐑𝐢𝐧𝐠𝐂𝐞𝐧𝐭𝐫𝐚𝐥 & 𝐓𝐰𝐢𝐥𝐢𝐨 𝐄𝐱𝐩𝐞𝐫𝐭 | 𝐕𝐨𝐈𝐏, 𝐈𝐕𝐑, 𝐒𝐌𝐒 & 𝐀𝟐𝐏 𝟏𝟎𝐃𝐋𝐂 Twilio Developer | RingCentral & Telnyx Integration | AI Voice Receptionist Specialist I'm a Twilio developer specializing in building reliable, automated phone and messaging systems for businesses that can't afford missed calls or slow response times. Twilio is my core platform I build Twilio Voice, Twilio Studio, Twilio Flex, and Twilio SMS solutions daily, alongside RingCentral and Telnyx integrations for businesses that need alternative or multi-carrier setups. Twilio & Telephony Development: 🔹 Twilio Voice, Twilio Studio & Twilio Flex builds IVR, call routing, call flows 🔹 Twilio SMS & WhatsApp API integration 🔹 RingCentral API integration & workflow automation 🔹 Telnyx voice & SIP trunking for cost-efficient infrastructure 🔹 A2P 10DLC registration twilio and Telnyx campaign/brand approval so SMS actually delivers AI Voice Receptionist Development: 🔹 AI-powered receptionists built on Twilio's voice infrastructure answer, qualify, and route calls 24/7 🔹 Conversational AI agents that sound natural, not robotic 🔹 CRM-connected systems (GoHighLevel, HubSpot, Salesforce) so every call and lead is logged automatically Why clients choose me: Twilio is where I spend most of my time I know its quirks, its APIs, and how to get campaigns approved without carrier filtering issues. RingCentral and Telnyx round out my stack when clients need flexibility outside Twilio's ecosystem. Tell me what your phone system is missing let's fix it with Twilio. The Problem: Most businesses lose leads not because they don't have enough traffic — but because they can't answer the phone fast enough. Calls go to voicemail. SMS gets filtered by carriers because A2P 10DLC wasn't registered correctly. After-hours calls just... disappear. Every missed call is a customer calling your competitor next. The Solution: I build always-on phone systems using Twilio, RingCentral, and Telnyx backed by AI voice receptionists that answer instantly, qualify the caller, and route them correctly, 24/7. No more missed calls. No more SMS getting blocked by carriers. No more leads slipping through after hours . Here's what that looks like in practice: ProblemSolutionCalls go unanswered after hoursAI receptionist answers 24/7, captures lead infoSMS messages get filtered/blockedA2P 10DLC registration done correctly the first timeStaff overwhelmed during peak call timesTwilio/RingCentral call routing & overflow automationLeads go cold waiting for a callbackInstant missed-call text-back + auto-bookingDisconnected systems (CRM, calendar, phone)Everything connected Twilio + GoHighLevel/HubSpot/Salesforce Twilio, RingCentral, Telnyx, Vonage, Plivo, Bandwidth, SignalWire, 8x8, Nextiva, Zoom Phone, Aircall, Dialpad, Five9, Genesys, Amazon Connect Twilio Studio, Twilio Flex, Twilio Functions, Twilio Voice, Twilio SMS, Twilio WhatsApp API, Twilio Conversations API, Twilio Lookup, Twilio Verify, Twilio Proxy, Twilio Sync, Twilio TaskRouter, Twilio Programmable Voice, Twilio SendGrid RingCentral API, RingCentral MVP, RingCentral Embeddable, RingCentral Webhooks, RingCentral Engage, RingCentral Contact Center, RingCentral Video AI Voice Agent, AI Receptionist, AI Phone Agent, Conversational AI, Voice AI, Voicebot, Chatbot Development, NLP, Natural Language Understanding, Speech to Text, Text to Speech, OpenAI API, ChatGPT API, GPT-4 Integration, Whisper API, ElevenLabs, Deepgram, Vapi AI, Bland AI, Retell AI, LLM Integration, Prompt Engineering, AI Call Routing, AI Appointment Setter, AI Lead Qualification, Voice Cloning, Real-Time Voice Agent SIP Trunking, VoIP Development, IVR Development, Interactive Voice Response, Call Routing, Call Forwarding, Click-to-Call, Call Recording, Call Tracking, Call Analytics, Predictive Dialer, Auto Dialer, PBX Setup, Cloud PBX, WebRTC, Number Porting, DID Numbers, Toll-Free Number Setup, Inbound Call Automation, Outbound Calling Automation, Call Center Automation, Contact Center Solutions, Omnichannel Communication A2P 10DLC, A2P 10DLC Registration, Carrier Registration, SMS Campaign Approval, Toll-Free Verification, SMS Marketing Compliance, TCPA Compliance, CTIA Compliance, Brand Registration, Campaign Use Case Approval, SMS Throughput, Short Code Registration, 10DLC Brand Vetting, Carrier Filtering CRM Integration | Zapier | Make com | n8n | GoHighLevel | HubSpot | Salesforce | Missed Call Text Back | 24/7 Phone Answering | Virtual Receptionist | AI Front Desk | Appointment Scheduling Automation | Lead Response Automation | Voicemail Transcription | Real Estate Call Automation | Medical/Dental Office AI Receptionist | Law Firm Call Intake | Home Services & HVAC Call Automation | Node.js/Python Twilio Integration | REST API Development | Phone System Consulting | Legacy Phone System Migration