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PROFILE I am a result-oriented Network Engineer, Microsoft Support Engineer & purpose driven administrative expert, with passion for producing timely and accurate results. I have quality work experience and practices cutting across Exchange Oline, Exchange Servers, Outlook, Security & compliance, Azure Active Directory, Active Directory Servers, Computer Networking (LAN, WAN and other area networking), Microwave/RF engineering, Base Transceiver Station Engineering, Security system installation and process improvement activities. Flexible and versatile enough to handle work descriptions outside the scope of my experience. COMPETENCY HIGHLIGHT * Customer management and Technical Support expert. * Microsoft Office 365 Administration, Microsoft Servers Administration, very good at MS Office suit, technical activity reporting and presentations. * Vast in Network Engineering/administration, performance management and control.

I am a Cloud Administrator and System Administrator with strong experience managing AWS, Azure, and Google Cloud (GCP) environments for businesses that require secure, stable, and scalable infrastructure. As an AWS and Azure System Administrator, I handle virtual machines, networking, IAM, backups, monitoring, patching, and cloud security hardening. I help organizations reduce downtime, improve performance, and maintain compliance while keeping cloud costs under control. I also support DevSecOps and infrastructure automation, allowing teams to deploy faster and operate more reliably. Whether you are launching a new environment, migrating from on-prem, or improving an existing setup, I take ownership from design to ongoing operations. Clients hire me because I am proactive, detail-oriented, and focused on delivering cloud systems that are easy to manage long term. Cloud Infrastructure Services AWS / Azure / GCP administration VPC & VNet design Compute, storage & networking High availability architecture Monitoring & alerting Backup & disaster recovery Cloud migration Cost optimization DevSecOps & Automation Terraform (Infrastructure as Code) CI/CD pipelines Docker & Kubernetes Secrets & key management Secure deployment practices Cloud Security IAM & Entra ID Logging & SIEM integration Threat detection & response Vulnerability management HIPAA, PCI DSS, SOC2 alignment If you need a Cloud Administrator, AWS/Azure Administrator, or Cloud Security Engineer, send me an invite. I’m ready to help you build and run reliable cloud infrastructure.

Cloud solutions expert Microsoft office 365 technical support engineer level 3 Windows server administrator Windows administrator System and application support engineer Network administrator Office application support Onedrive for business, Microsoft Outlook,

𝑯𝒆𝒓𝒆'𝒔 𝒕𝒉𝒆 𝒓𝒆𝒂𝒍𝒊𝒕𝒚: 𝑹𝒖𝒏𝒏𝒊𝒏𝒈 𝒂 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒎𝒆𝒂𝒏𝒔 𝒂 𝒉𝒖𝒏𝒅𝒓𝒆𝒅 𝒔𝒎𝒂𝒍𝒍 𝒕𝒂𝒔𝒌𝒔 𝒑𝒖𝒍𝒍𝒊𝒏𝒈 𝒚𝒐𝒖 𝒊𝒏 𝒆𝒗𝒆𝒓𝒚 𝒅𝒊𝒓𝒆𝒄𝒕𝒊𝒐𝒏, 𝒎𝒐𝒔𝒕 𝒅𝒐𝒏'𝒕 𝒏𝒆𝒆𝒅 𝒚𝒐𝒖, 𝒕𝒉𝒆𝒚 𝒏𝒆𝒆𝒅 𝒔𝒐𝒎𝒆𝒐𝒏𝒆 𝒓𝒆𝒍𝒊𝒂𝒃𝒍𝒆. 𝑻𝒉𝒂𝒕'𝒔 𝒘𝒉𝒆𝒓𝒆 𝑰 𝒄𝒐𝒎𝒆 𝒊𝒏. Hi, I'm Precious, a detail-oriented Virtual Assistant providing Administrative Support, Executive Support, Operations Coordination, Customer Communication, and Social Media Management to help businesses stay organized, efficient, and consistent in their daily operations. I support founders, entrepreneurs, and growing businesses with structured systems for Email and Calendar Management, Data Entry, CRM organization, Customer Support, and Social Media Management to ensure nothing falls through the cracks while they focus on growth. From inbox and calendar organization to social media scheduling and lead tracking, I help streamline operations and create structure in busy workflows so your business runs smoothly and professionally. Here's how I can support your business: ✔ 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒄𝒆 & 𝑨𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒊𝒗𝒆 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 - Email Communication and inbox organization - Calendar Management, scheduling, and coordination - Data Entry, internet research, and document organization - Microsoft Excel reporting and record keeping - Google Workspace administration and file management - Customer Support and client communication - CRM updates, lead tracking, and database management - Lead Generation support and prospect list building ✔ 𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 & 𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 - Executive Support for founders and business owners - Task and project coordination using Notion, ClickUp, Trello, or Asana - Workflow organization and daily operations management - Shopify Virtual Assistant support for store operations - Real Estate Virtual Assistant services for listings, follow-ups, and client coordination ✔ 𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 & 𝑫𝒊𝒈𝒊𝒕𝒂𝒍 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 - Social Media Management and content scheduling - Canva design for posts, branding, and marketing content - Caption writing and ChatGPT-assisted content creation - Email Marketing support — campaign setup, newsletters, and list management - Consistent posting and audience engagement support 𝑻𝒐𝒐𝒍𝒔 𝑰 𝑾𝒐𝒓𝒌 𝑾𝒊𝒕𝒉: ✔𝘿𝙚𝙨𝙞𝙜𝙣 & 𝙑𝙞𝙙𝙚𝙤: Canva · CapCut ✔𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 & 𝑺𝒄𝒉𝒆𝒅𝒖𝒍𝒊𝒏𝒈: Meta Business Suite · Buffer · Hootsuite · Publer · Later... ✔𝑨𝒏𝒂𝒍𝒚𝒕𝒊𝒄𝒔 & 𝑰𝒏𝒔𝒊𝒈𝒉𝒕𝒔: Instagram Insights · TikTok Analytics · YouTube Studio ✔𝑬𝒎𝒂𝒊𝒍 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈: Mailchimp · ActiveCampaign · ConvertKit · Klaviyo . GoHighLevel ✔𝑨𝑰 𝑻𝒐𝒐𝒍𝒔: ChatGPT · Claude AI · Canva AI · CapCut AI ✔𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 & 𝑶𝒓𝒈𝒂𝒏𝒊𝒛𝒂𝒕𝒊𝒐𝒏: Notion · ClickUp · Trello · Asana · Airtable ✔𝑨𝒅𝒎𝒊𝒏 & 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏: Google Workspace · Zoom · Slack · Microsoft Office · Calendly · Dropbox ✔𝑪𝑹𝑴 & 𝑳𝒆𝒂𝒅 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: HubSpot · Zoho . GoHighLevel What sets me apart is my proactive approach to Virtual Assistance and Administrative Support. I don't just complete tasks, I help create systems that improve organization, efficiency, and communication across your business operations. Whether you need Executive Support, reliable Administrative Assistance, Social Media Management, or dependable Customer Support, I'm here to help your business run smoother and scale with less stress. 𝐒𝐞𝐧𝐝 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐨𝐮𝐭𝐥𝐢𝐧𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐠𝐨𝐚𝐥𝐬 𝐚𝐧𝐝 𝐜𝐮𝐫𝐫𝐞𝐧𝐭 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐚𝐧𝐝 𝐥𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐚 𝐬𝐦𝐚𝐫𝐭𝐞𝐫 𝐬𝐲𝐬𝐭𝐞𝐦 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐬𝐮𝐜𝐜𝐞𝐬𝐬. Virtual Assistant, Amazon Virtual Assistant, Real Estate Virtual Assistant, Shopify Virtual Assistant, Airbnb Virtual Assistant, Scheduling, Email Communication, Administrative Support, Customer Service, Google Workspace, Light Bookkeeping, Light Project Management, Personal Administration, File Management, Data Entry, Microsoft Excel, Data Excel, Google Docs, Social Media Management, Social Media Marketing, Social Media Content Creation, Social Media Advertising, Social Media Web Design, Mobile App Design, Wix Development, Wix website design, Flutter, FlutterFlow, Responsive Web Design, UI/UX Design, E-Commerce Development, Payment Gateway Integration, Landing Page Design, Website Optimization, Cross-Platform Development, API Integration, Firebase, WordPress, HTML/CSS, JavaScript, User Experience Design, Conversion Rate Optimization, Mobile-First Design, App Store Deployment, Google Play Deployment, Prototyping, Wireframing, Figma, Adobe XD, Canva, Website Maintenance, Performance Optimization, SEO-Friendly Design, Custom CMS, Progressive Web Apps (PWA), Material Design, iOS & Android Development.

I am an experienced and highly skilled Technical Support and IT Administrator with a strong background in providing exceptional IT services and support. With over 5 years of experience in the field, I am proficient in troubleshooting software and hardware issues, managing network systems, and providing excellent customer service. I have extensive knowledge of various IT technologies, including Microsoft 365, cloud solutions, system administration, and network administration. Key Skills: Technical Support: Proven track record in providing 2nd and 3rd level technical support to clients, resolving issues in areas such as Microsoft 365, Exchange Online, and hybrid environments. IT Administration: Proficient in managing user accounts, access permissions, and licenses in Microsoft 365. Experienced in configuring and managing Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Cloud Solutions: Skilled in planning, designing, and implementing cloud solutions such as Azure, Office 365, and SaaS applications. Proficient in deploying and managing Azure VMs and storage. System Administration: Strong knowledge of Windows Server, Active Directory, and virtual machine management. Experienced in network administration, LAN/WAN, and network performance monitoring. Customer Service: Committed to providing exceptional customer service, ensuring prompt and effective resolution of IT issues while maintaining a high level of client satisfaction. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders. Experienced in collaborating with cross-functional teams to achieve project goals.

IT professional supporting global client in Microsoft Product and Services in M365; packages like Exchange Online, Microsoft Team, Microsoft OneDrive, SharePoint Online, Azure Identity Management etc.