IT & Tech Support✅ Linux✅ Windows✅ MacOS✅ Cybersecurity✅ AI Agents✅
Are you struggling with user technical support satisfaction and cybersecurity? Then you need me!
With over 5 years of hands on experience supporting users, managing teams and access controls, troubleshooting security related incidents, and maintaining secure IT environments resulting in over 50% productivity in the first 3 months. My strength lies in bridging the gaps between everyday technical support and cybersecurity best practices, ensuring systems stay protected while users remain productive.
My premium services include:
✔ Agentic AI (OpenClaw / Claude etc..)
✔ Technical Support & Customer Success
✔ Technical Team Manager
✔ Windows Server
✔ Linux, Windows, MacOS & PowerShell
✔ Google Suite & Microsoft Office Applications
✔ I.T. & Network Administration
✔ Technical Writing & Documentation
Why Business work with me:
✔ Result driven and customized approach on technical issues
✔ Excellent communication and prompt delivery
✔ Proven Record of De-risking Complex Technical Projects
✔ Bridge Between Executive Vision and Engineering Execution
✔ Architect of Scalable, Future-Proof Systems & High-Performance Teams
With a customer-first approach, I deliver solutions that enhance the user experience while ensuring my team remains agile, productive and motivated. Without slowing down your operations, lets work together.
Send me a direct message, an invite, or simply hire me now to book a one on one consultation call here on upwork.
Talk soon!
Tech & IT
Administrative Support
Technical Support
Web Hosting
System Administration
Cybersecurity Tool
Cyber Threat Intelligence
Cybersecurity Monitoring
Email Support
Customer Support
Online Chat Support
Ticketing System
Answered Ticket
Office 365
Cross Functional Team Leadership
Adebola O.
Lagos, Nigeria
$10/hr
5.0
4 jobs
I help businesses identify security risks, improve application quality, and strengthen access controls before issues become costly. My focus is on practical testing, clear documentation, and actionable recommendations that help teams ship secure, reliable products.
I’ve worked across web application security, API testing, identity and access management (IAM), Microsoft 365, Microsoft Entra ID, Azure, Google Workspace security, vulnerability assessments, and AI evaluation projects. Whether it’s reviewing authentication flows, testing APIs, validating business logic, or improving software quality through structured QA, I approach every engagement with attention to detail and a security-first mindset.
✅ Cybersecurity Services
Web Application Security Testing (OWASP Top 10)
REST API Security Testing
Authentication & Authorization Reviews
IDOR & Business Logic Testing
Microsoft Entra ID & Microsoft 365 Security
Google Workspace Security Reviews
Identity & Access Management (IAM)
Security Hardening & Best Practice Reviews
Vulnerability Assessment & Reporting
Security Documentation & Remediation Guidance
✅ QA Testing
Manual Web & Mobile Testing
Functional & Regression Testing
API Testing (Postman)
Exploratory Testing
Cross-Browser Testing
User Acceptance Testing (UAT)
Bug Reporting with Clear Reproduction Steps
Test Case Creation & Execution
Release & Patch Validation
✅ AI & Data Quality
AI Response Evaluation
Prompt Evaluation
Annotation & Data Labeling
Rubric-Based Quality Assessment
Technical Research & Documentation
🛠️ Tools
Burp Suite
Postman
Microsoft Entra ID
Microsoft Azure
Microsoft 365 Admin Center
Google Workspace Admin
OWASP ZAP
Nmap
GitHub
Jira
Trello
Linux
PowerShell
Browser Developer Tools
Why Clients Like Working With Me
Clear and responsive communication
Practical, business-focused recommendations
Well-structured reports and documentation
Strong analytical and troubleshooting skills
Security-first mindset with attention to detail
Reliable delivery and willingness to learn new technologies quickly
📩 If you’re looking for someone who can strengthen your application’s security, validate software quality, or support AI evaluation projects with a structured and detail-oriented approach, I’d be happy to discuss your project.
Penetration Testing
Network Analysis
Cybersecurity Management
Network Security
Cybersecurity Tool
Cyber Threat Intelligence
Risk Assessment
Ethical Hacking
Network Penetration Testing
Risk Management
Project Risk Management
User Identity Management
Accessibility Testing
Richmond F.
Lagos, Nigeria
$20/hr
5.0
6 jobs
I am a Senior Cybersecurity/Information Security Analyst with 4 years of professional experience in the SOC field, providing services to leading corporations and medium-sized businesses in various industries.
I have developed expertise in the following areas:
✔️Configuring SIEM alarm rules and professional services
✔️With over 2 years of hands-on experience in utilizing industry-leading SIEM platforms such as ArcSight, Splunk, Wazuh, IBM QRadar, Rapid7, Microsoft Sentinel, and Alienvault (Appliance and Anywhere).
✔️Developing use cases to enhance the maturity of the environment.
✔️Expertise in SIEM administration and deployment and integration of log sources.
✔️Cybersecurity incident analysis and report writing.
✔️Writing framework documentation, including policies and procedures, and also writing technical reports.
✔️Training employees on various aspects of Cybersecurity Awareness.
✔️Performing vulnerability assessments and penetration testing.
✔️Parsing logs using regex.
✔️Proficiency with endpoint solutions like (MDE, Carbon Black, SentinelOne, Crowdstrike Falcon)
I also specialize in digital forensics and cyber investigation services to uncover the truth behind cyber incidents. I bring:
a) Digital Forensics: Expert analysis of digital devices to retrieve critical evidence.
b) Incident Response: Swift response to contain breaches and identify attack vectors.
c) Network & System Analysis: Identification of unauthorized access and vulnerabilities.
d) Malware Analysis: In-depth examination to determine malware nature and impact.
Here’s a highlight of the SIEM Tools I have extensive experience working with:
- ArcSight
- Splunk
- Wazuh,
- IBM QRadar,
- Rapid7,
- Microsoft Sentinel,
- Alienvault (Appliance and Anywhere)
⭐️ Services:
🔍 Penetration Testing & Vulnerability Assessments
🌐 API Security Assessment
☁️ Cloud Penetration Testing
🌐 Web Application Penetration Testing
📱 Mobile Application Penetration Testing
🏢 Enterprise Network Penetration Testing
🤖 Social Engineering Assessments
📶 Wireless Network Security Testing
🌐 IoT (Internet of Things) Security Assessment
I have acquired practical experience using the following tools: security awareness platforms, firewalls like Fortinet, Checkpoint, and Cisco, endpoint protection with MDE, Carbon Black, SentinelOne, Crowdstrike Falcon, ISO 27001, Packet Tracer (Wireshark), vulnerability assessment with Nessus, and web application penetration testing using Nmap and Burp Suite.
My expertise is not just theoretical but strongly grounded in real-world applications, ensuring that I bring a practical and impactful approach to all projects. You can trust that my approach is grounded in a commitment to thorough attention to detail and the highest standards of professionalism.
Penetration Testing
Python
Security Engineering
Nessus
Linux System Administration
Security Operation Center
Cybersecurity Monitoring
Ethical Hacking
Digital Forensics
SOC 2
Information Security
Cybersecurity Tool
Cybersecurity Management
Cyber Threat Intelligence
Network Security
Operating Systems Development
Python Script
Bash Programming
Test Development
Linux
Network Penetration Testing
Precious M.
Benin City, Nigeria
$4/hr
5.0
1 jobs
I am a passionate Cybersecurity Specialist focused on fortifying digital defenses and minimizing organizational risk. My expertise lies in designing and managing resilient network architectures, executing meticulous penetration tests, and ensuring the stability of critical Server Administration operations. I help organizations maintain compliance and operational integrity in a constantly evolving threat landscape.
With 3 years of experience in the security domain, I am committed to solving complex Network Security challenges and proactively identifying vulnerabilities. I hold certifications like CompTIA Security+, CEH (Certified Ethical Hacker), or OSCP, which underpin my practical knowledge. In my free time, I often participate in capture the flag (CTF) events, which keeps my technical skills sharp and my problem-solving mindset engaged.
I reduced potential attack surface by 35% by auditing and hardening Server Administration configurations across a farm of 50+ Windows and Linux machines.
I identified and remediated 12 critical level vulnerabilities through regular internal Penetration Testing exercises, directly preventing a potential data breach.
I engineered a new enterprise Network Security policy that increased compliance adherence to 99.5% and successfully contained two sophisticated phishing campaigns.
I implemented a Security Information and Event Management (SIEM) system that improved threat detection time by 50%.
Expertise:
Cybersecurity, Network Security, Penetration Testing, Server Administration, Ethical Hacking, Threat Analysis, Risk Management, SIEM, Firewalls (Palo Alto, Cisco), Incident Response, Vulnerability Assessment, AWS/Azure Security, Identity & Access Management (IAM), Compliance.
Penetration Testing
Tech & IT
Computing & Networking
Compliance
Information Security
Encryption
Network Access Control
Linux System Administration
Windows Administration
Virtual Assistance
Data Recovery
Threat Detection
Email Deliverability
Microsoft 365 Copilot
MacDonald O.
Port Harcourt, Nigeria
$5/hr
5.0
1 jobs
I am an IT Security & Systems Administrator with years of experience in IT Support, Network Administration, IT Infrastructure Optimization, and Database & Business Applications.
My expertise includes:
✔ Cloud Security & Administration
• Azure and AWS workload optimization
• Secure cloud architecture design
• Cost-efficient cloud solutions
✔ Network Security (CCNA Certified)
• LAN/WAN configuration and troubleshooting
• Firewall management
• VPN setup and endpoint protection
✔ Linux & Windows System Administration
• Server deployment and management (RHEL, Ubuntu, Windows Server)
• Active Directory and Group Policy management
• Patch management and vulnerability remediation
✔ Database & Business Applications
• SQL Server administration and optimization
• Advanced Microsoft Office Suite (Word, Excel, PowerPoint)
• Business application integration and support
✔ Security & Compliance
• SIEM monitoring (Wazuh)
• Vulnerability scanning (Wazuh)
• PCI-DSS and ISO 27001 compliance implementation
✔ IT Infrastructure Solutions
• Secure wireless networks (WPA3)
• Penetration testing and encryption solutions
• System automation (Azure Runbooks, PowerShell)
Certifications:
✔ Azure Administrator (AZ-104)
✔ Cisco CCNA
✔ CompTIA Security+ ce Certification
✔ IT Specialist - Networking
✔ Google Cybersecurity
Keywords:
Cisco, VPN, Azure, AWS, switch, router, CCNA, Windows Server, RHEL, Ubuntu, Active Directory, LAN/WAN, Firewall Management, Wazuh, Penetration Testing, PowerShell, Wireshark, SQL Server, Advanced Excel, Database Optimization, IT Support.
Information Security
Computing & Networking
Network Engineering
Database Management
Server Administration
Cybersecurity Management
Windows Server
Microsoft Windows
Linux System Administration
Microsoft Azure
Windows 11 Administration
Windows 10 Administration
Microsoft SQL Server Administration
IT Support
Microsoft Office
Odoyi F.
Port Harcourt, Nigeria
$12/hr
5.0
1 jobs
💬 Schedule a Free Consultation!
Ready to elevate your application security? 🔐 I specialize in cutting-edge vulnerability assessments, software testing, web application security and mobile application VAPT that follow NIST SP 800-115 standards, OWASP WSTG methodology and leverage the latest techniques in the field. 🚀 With a focus on pinpointing and addressing potential threats, I'll help you safeguard your applications and keep your data secure. 🛡️ Let’s take your security to the next level! 🌐
🔒 My Expertise:
• Mobile App VAPT
• API Testing
• Web Testing
• Information Security
• Manual QA Testing
• Penetration Testing
Why Work With Me (www.me)?
🌟 Customized Approach: Your needs are unique. I tailor my methods to deliver the most comprehensive and effective security testing for your specific requirements.
⏰ Timely Delivery: Time is critical in security. I ensure on-time delivery of detailed reports without compromising quality.
🔍 Complete Manual Testing: I provide thorough manual testing and immediate notifications if high-impact issues are found.
🔄 Unlimited Retesting: Fixed issues get unlimited retests and revisions to ensure robust security.
🔑 Critical Bug Detection: My expertise allows me to uncover critical vulnerabilities often missed by automated tests.
________________________________________
Tools and Methodologies:
• Manual Testing: BurpSuite Professional, Nuclei, Ffuf, Nmap, Postman (API testing), Metasploit Framework, SQLmap, OWASP ZAP
• Automated Testing: Acunetix, Nessus, Netsparker, Nikto etc..
________________________________________
Penetration Testing Services:
1. Comprehensive Testing: I implement Manual and automated testing of all functionalities, including internal tests and network infrastructure assessments with tools like BurpSuite Professional, Acunetix, Nessus and lots more.
2. Detailed Reporting: I provide you with In-depth reports with exploitation methods, proof-of-concept screenshots, CVSS v3.0 risk scores, and impact analysis.
3. Remediation Guidance: Every report is accompanied with a clear advice on fixing vulnerabilities and understanding their risks.
4. Free Retests: I offer free retest to ensure your fixes work as intended with included retesting.
Key Competencies:
🔥 Penetration Testing: Thoroughly identify and exploit vulnerabilities using a blend of manual and automated techniques to simulate real-world attacks.
🔥 Web / Mobile Application Vulnerability Assessment: Carefully uncover vulnerabilities like SQL injection, cross-site scripting (XSS), and more to strengthen your web security.
🔥 Source Code Review: Detailed code analysis to find and fix security flaws early in the development process.
Consultation Services
🔥 Security assessment strategy sessions
🔥 Custom vulnerability analysis
🔥 Tailored recommendations and action plans
🔥 Follow-up consultations for ongoing support
About Me:
I am a passionate cybersecurity analyst specializing in penetration testing, web application vulnerability assessment, source code review, I offer comprehensive security solutions for various industries.
I am committed to delivering exceptional service that meets your security goals and exceeds your expectations. Let’s work together to safeguard your infrastructure.
Penetration Testing
Vulnerability Assessment
Web Application Security
OWASP
Metasploit
Network Security
Software Testing
Information Security
API Testing
Web Testing
Web Proxy
Nessus
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