Exchange Online
Microsoft Exchange Online related issues
Microsoft 365 Administration
Office 365 Applications
Mailbox Migration
Exchange Server Management
Windows Server
Windows
Mac OS
Hybrid Configuration Wizard
Data Loss prevention
Mailflow
Mailbox provisioning
E-discovery and content search
Retention Policy etc.
Azure
AD Connect Configuration
Cloud Technologies
Azure Active Directory
AD connect services
Windows PowerShell
Teams
Skype for Business
Microsoft Teams and Skype for Business Guest access
Coexistence mode
Audio quality
Configuring auto-attendant, call queues
SharePoint Online and OneDrive for Business
Site creation
Site and Folder Permissions
External access
OneDrive syncs issues and more.
Adopt the use of PowerShell to troubleshoot and fix issues with Microsoft 365 services on MS Teams, Exchange Online, SharePoint Online, Azure Active Directory, etc.
Troubleshoot and guide clients on issues related to Microsoft Bookings, Microsoft To-Do, Visio.
MacDonald O.
IT Systems & Network Engineer | IT Support Specialist | Cybersecurity
I am an IT Security & Systems Administrator with years of experience in IT Support, Network Administration, IT Infrastructure Optimization, and Database & Business Applications.
My expertise includes:
✔ Cloud Security & Administration
• Azure and AWS workload optimization
• Secure cloud architecture design
• Cost-efficient cloud solutions
✔ Network Security (CCNA Certified)
• LAN/WAN configuration and troubleshooting
• Firewall management
• VPN setup and endpoint protection
✔ Linux & Windows System Administration
• Server deployment and management (RHEL, Ubuntu, Windows Server)
• Active Directory and Group Policy management
• Patch management and vulnerability remediation
✔ Database & Business Applications
• SQL Server administration and optimization
• Advanced Microsoft Office Suite (Word, Excel, PowerPoint)
• Business application integration and support
✔ Security & Compliance
• SIEM monitoring (Wazuh)
• Vulnerability scanning (Wazuh)
• PCI-DSS and ISO 27001 compliance implementation
✔ IT Infrastructure Solutions
• Secure wireless networks (WPA3)
• Penetration testing and encryption solutions
• System automation (Azure Runbooks, PowerShell)
Certifications:
✔ Azure Administrator (AZ-104)
✔ Cisco CCNA
✔ CompTIA Security+ ce Certification
✔ IT Specialist - Networking
✔ Google Cybersecurity
Keywords:
Cisco, VPN, Azure, AWS, switch, router, CCNA, Windows Server, RHEL, Ubuntu, Active Directory, LAN/WAN, Firewall Management, Wazuh, Penetration Testing, PowerShell, Wireshark, SQL Server, Advanced Excel, Database Optimization, IT Support.
Douglas E.
Microsoft365 Expert | IT Support Engineer (L1/L2/L3) | MSP & SaaS Engr
Lagos, Nigeria
$10/hr$10 per hour4.9 (19) 22 jobs $40K+ total earnings
If you value timely, reliable and professional work from an IT Expert, then you're welcome to my page. I help businesses optimize their infrastructure, resolve complex technical issues, and minimize downtime by providing exceptional technical support services in the following areas;
🔧 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 & 𝗖𝗹𝗼𝘂𝗱 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻
--𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻, configuration & troubleshooting
--𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 and tenant setup
--𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗢𝗻𝗹𝗶𝗻𝗲 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 & email troubleshooting
--𝗢𝘂𝘁𝗹𝗼𝗼𝗸 𝗰𝗼𝗻𝗳𝗶𝗴𝘂𝗿𝗮𝘁𝗶𝗼𝗻, mailbox issues & synchronization
--𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗧𝗲𝗮𝗺𝘀 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 & troubleshooting
--𝗦𝗵𝗮𝗿𝗲𝗣𝗼𝗶𝗻𝘁 administration & configuration
--𝗢𝗻𝗲𝗗𝗿𝗶𝘃𝗲 setup, synchronization & troubleshooting
--𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗘𝗻𝘁𝗿𝗮 𝗜𝗗 (𝗔𝘇𝘂𝗿𝗲 𝗔𝗗) user & access management
--𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗹𝗶𝗰𝗲𝗻𝘀𝗶𝗻𝗴 & user management
--𝗘𝗺𝗮𝗶𝗹 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆, spam/phishing protection & mail flow troubleshooting
--𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝘂𝘀𝗲𝗿 onboarding/offboarding
🖥️ 𝗜𝗧 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 — 𝗟𝗲𝘃𝗲𝗹𝟭, 𝗟𝗲𝘃𝗲𝗹𝟮 & 𝗟𝗲𝘃𝗲𝗹𝟯
--𝗥𝗲𝗺𝗼𝘁𝗲 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 & Technical helpdesk support
--𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝟭𝟬/𝟭𝟭 𝘁𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴
--𝗟𝟭/𝗟𝟮/𝗟𝟯 𝗱𝗲𝘀𝗸𝘁𝗼𝗽 𝗮𝗻𝗱 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁
--𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗰𝗿𝗮𝘀𝗵𝗲𝘀 and software troubleshooting
--𝗟𝗼𝗴𝗶𝗻, authentication & access issues
--𝗦𝗹𝗼𝘄 𝗣𝗖 and system performance optimization
--𝗕𝗹𝘂𝗲 𝗦𝗰𝗿𝗲𝗲𝗻 𝗼𝗳 𝗗𝗲𝗮𝘁𝗵 (𝗕𝗦𝗢𝗗) troubleshooting
--𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗲𝗿𝗿𝗼𝗿𝘀 and system configuration issues
--𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆 troubleshooting
--𝗣𝗿𝗶𝗻𝘁𝗲𝗿 & scanner troubleshooting
--𝗥𝗲𝗺𝗼𝘁𝗲 𝗮𝗰𝗰𝗲𝘀𝘀 and 𝗩𝗣𝗡 troubleshooting
--𝗣𝗮𝘁𝗰𝗵 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 and software updates
--𝗘𝗻𝗱𝗽𝗼𝗶𝗻𝘁 troubleshooting and maintenance
⚙️ 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗦𝗲𝗿𝘃𝗲𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
--𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝗲𝗿𝘃𝗲𝗿 administration
--𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆 administration
--𝗨𝘀𝗲𝗿, 𝗚𝗿𝗼𝘂𝗽 & permission management
--𝗚𝗿𝗼𝘂𝗽 𝗣𝗼𝗹𝗶𝗰𝘆 (𝗚𝗣𝗢) configuration
--𝗗𝗡𝗦 & 𝗗𝗛𝗖𝗣 troubleshooting
--𝗦𝗲𝗿𝘃𝗲𝗿 setup, maintenance & troubleshooting
--𝗙𝗶𝗹𝗲 𝗮𝗻𝗱 𝗳𝗼𝗹𝗱𝗲𝗿 𝗽𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀
--𝗕𝗮𝗰𝗸𝘂𝗽 & disaster recovery support
--𝗘𝗻𝗱𝗽𝗼𝗶𝗻𝘁 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻 and security management
--𝗦𝘆𝘀𝘁𝗲𝗺 𝗺𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 and proactive maintenance
🛠️ 𝗠𝗦𝗣 & 𝗥𝗲𝗺𝗼𝘁𝗲 𝗜𝗧 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
I also provide 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 and 𝗥𝗲𝗺𝗼𝘁𝗲 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 for Enterprise Clients and Businesses that need ongoing technical assistance.
--𝗥𝗠𝗠 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & monitoring
--𝗥𝗲𝗺𝗼𝘁𝗲 𝗺𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 and maintenance
--𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝘀𝘆𝘀𝘁𝗲𝗺 maintenance
--𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 for Enterprise Clients and SMBs
--𝗘𝗻𝗱𝗽𝗼𝗶𝗻𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
--𝗣𝗮𝘁𝗰𝗵 and update management
--𝗜𝗧 𝘁𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴 & incident resolution
Experienced with 𝗥𝗠𝗠 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 such as NinjaOne, ConnectWise, Kaseya and Atera, along with 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁-𝗯𝗮𝘀𝗲𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 environments.
🎯 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲?
⭐ 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱 𝗨𝗽𝘄𝗼𝗿𝗸 𝗜𝗧 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁
⭐ 8+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗜𝗧 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
⭐ 𝟭𝟬𝟬% 𝗝𝗼𝗯 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝗰𝗼𝗿𝗲
⭐ Experience supporting clients across the 𝗨𝗦, 𝗨𝗞 & 𝗘𝘂𝗿𝗼𝗽𝗲
⭐ 𝗖𝗹𝗲𝗮𝗿 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 and structured troubleshooting
⭐ 𝗙𝗮𝘀𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 and practical problem solving
⭐ Available for 𝗼𝗻𝗲-𝘁𝗶𝗺𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, 𝗼𝗻𝗴𝗼𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, and 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗜𝗧 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻
***Familiar with most Modern Workspace and ticketing platforms e.g. Google Workspace, Zoho, Slack, Zendesk, AnyDesk, Jira, Asana, Slack, Teams Viewer, etc.
Whether you need a 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿, 𝗟𝟭/𝗟𝟮/𝗟𝟯 𝗜𝗧 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿, 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿, 𝗥𝗲𝗺𝗼𝘁𝗲 𝗜𝗧 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗶𝗮𝗻, or 𝗠𝗦𝗣 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁, I can help 𝗱𝗶𝗮𝗴𝗻𝗼𝘀𝗲 𝘁𝗵𝗲 𝗶𝘀𝘀𝘂𝗲, 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻, and keep your 𝗜𝗧 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁 running reliably.
📩 𝗦𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 with your IT issue or project requirements. I’ll help you identify the problem and determine the 𝗺𝗼𝘀𝘁 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗻𝗲𝘅𝘁 𝘀𝘁𝗲𝗽.
Finally, with over 8years of experience working for various Microsoft Managed Service Providers (MSPs), you can be rest assured of getting the best when you engage my expertise.
Please do not hesitate to reach out for your technical needs.
There is always room at the top for the very best... Daniel Webster
Obafemi D.
MSP IT Support | M365 Administrator | Customer support Specialist
Looking for a Microsoft 365 engineer who can solve technical issues quickly, strengthen your security, and become a dependable extension of your IT team?
I have 4,000+ hours of proven remote IT support experience covering wide range Microsoft products while maintaining a 100% Job Success Score on Upwork, while delivering end-to-end Microsoft 365 Solution Architecture, SharePoint administration, Windows 365 deployments, cloud migrations, security administration, and end-user support for individuals and small businesses across North America & Europe.
I've supported everyone from end users and executives to nonprofit organizations and SMBs across various industry verticals, helping keep their Microsoft environments secure, reliable, and running efficiently.
I specialize in administering, managing, securing and automating Microsoft 365 environments, with hands-on experience across SharePoint, Teams, Exchange Online, Outlook, Entra ID, Intune, Windows 365, Microsoft Defender, Microsoft Purview, Azure Administration, Microsoft Sentinel, Windows Server and Exchange server administration.
Core Expertise:
MICROSOFT 365 & CLOUD
Microsoft 365 Setup & Administration
SharePoint Online & OneDrive setup
Microsoft Teams collaboration and calling configuration
Exchange Online & Outlook management
User adoption trainings
CLOUD MIGRATIONS
Tenant-to-tenant migration
Google Workspace to Microsoft 365 full migration
IMAP to Exchange Migration
Local file shares to SharePoint Online / OneDrive for Business
IDENTITY & ACCESS MANAGEMENT
Entra ID Conditional Access and MFA setup
Hybrid identity configuration and mangement
Active Directory to Entra ID migration
Tenant Hardening services
Equipment:
2 reliable high-speed internet connections:
- Main: 100 Mbps speed/plan Fiber connection.
- Backup: 50 Mbps speed
- A personal Laptops and a Desktop
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