Hire the Best ITIL Specialists in Greater Noida, IN

With 10+ years of experience in IT Infrastructure, Microsoft 365, and Unified Communications, I specialize in designing, deploying, migrating, supporting, and optimizing enterprise collaboration and voice environments across global organizations. My expertise spans Microsoft Teams, Cisco UC technologies, cloud platforms, automation, AI solutions, endpoint management, and enterprise IT operations. I have extensive hands-on experience with Microsoft 365 technologies including Microsoft Teams, Exchange Online, SharePoint Online, Intune, Azure Active Directory (Entra ID), Power Platform, Copilot Studio, Teams Phone System, and Teams Meeting Room solutions. I have successfully delivered enterprise-level migrations from traditional PBX and IP telephony systems to Microsoft Teams and Cisco collaboration platforms. My technical expertise includes Unified Communications technologies such as Cisco CUCM, Session Border Controllers (SBC), Voice Gateways, SIP Trunking, IP Phones, Webex, AudioCodes devices, Polycom phones, Yealink phones, Avaya phones, and Teams-certified devices. I have worked on end-to-end voice infrastructure including deployment, configuration, troubleshooting, dial plans, call routing, voice migrations, PSTN integrations, and hybrid voice environments. I possess strong cloud and automation capabilities with hands-on experience in Microsoft Azure services including Azure Compute, ARM templates, Azure AI services, AI Bots, Teams Bots, Webhooks, Workflow Automation, Power Automate, and scripting using Python and PowerShell. I have also worked on integrating AI-driven business solutions using Copilot Studio and Power Platform technologies. My experience also includes: Microsoft 365 administration and support Exchange Online and mailbox migrations Google Workspace to Microsoft 365 migrations SharePoint and site migrations DNS management and domain configurations Endpoint management using Intune Windows system administration Active Directory and identity management Monitoring and analytics tools such as Nexthink and Martello Power BI reporting and dashboard development ITIL-based incident, problem, and change management Knowledge management and process documentation Technical consulting and enterprise support Customer engagement and IT solution consulting LLD (Low-Level Design) and HLD (High-Level Design) documentation Enterprise deployment planning and infrastructure architecture In addition to technical implementation, I have experience working in production support environments as an L3 Engineer and technical consultant, managing critical incidents, troubleshooting complex enterprise issues, supporting global users, and delivering scalable IT solutions for collaboration, communication, and digital transformation initiatives. Key Roles & Expertise: Microsoft 365 Engineer Unified Communications Engineer Teams Voice Engineer Cisco Collaboration Engineer Cloud Solutions Engineer IT Infrastructure Consultant Technical Support Specialist Collaboration Solutions Architect Migration Specialist Endpoint Management Engineer Automation & AI Solutions Engineer IT Operations and Service Delivery Professional Core Technologies: Microsoft Teams | Teams Phone | Exchange Online | SharePoint Online | Intune | Azure | Cisco CUCM | Webex | SBC | SIP | VoIP | Voice Gateway | IP Phones | Teams Rooms | Power Platform | Copilot Studio | Power Automate | Azure AI | Python | PowerShell | Active Directory | DNS | Power BI | Google Workspace | Nexthink | Martello | ITIL | HLD | LLD | Automation | Migration | Technical Consulting

**Microsoft 365 Certified Expert & Microsoft Certified Trainer (MCT) | Migration, Administration, Technical Support & Help Desk Specialist** With **26+ years of IT experience** and a proven track record of delivering **enterprise-grade Microsoft 365 solutions**, I help businesses **implement, optimize, and support Microsoft 365 environments** with precision and reliability. My expertise spans **Microsoft 365 administration, cloud migrations, technical training, and support desk operations**, making me the go-to professional for organizations seeking seamless digital transformation. *** #### **What I Bring to Your Business** * **Microsoft 365 Administration & Optimization** Skilled in Exchange Online, SharePoint Online, Teams, OneDrive, and hybrid configurations. I ensure your Microsoft 365 environment is secure, scalable, and aligned with best practices. * **Cloud & Hybrid Migrations** From planning to execution, I deliver smooth migrations with zero downtime. Whether you’re moving from on-premises to cloud or upgrading your existing setup, I handle it all. * **Technical Support & Help Desk Management** Extensive experience managing support desk operations for enterprise clients. I specialize in troubleshooting complex issues, streamlining processes, and ensuring exceptional customer service. * **Security & Compliance** Proficient in implementing security measures like EOP, ATP, DKIM, DMARC, SPF, and compliance solutions including DLP, MDM, InTune, and eDiscovery. * **PowerShell Automation** Automating repetitive tasks for efficiency and accuracy in large-scale environments. * **Training & Documentation** As a Microsoft Certified Trainer, I create and deliver technical training programs and documentation that empower teams to manage Microsoft 365 effectively. *** #### **Certifications** * **Microsoft Certified Trainer (MCT)** * **Microsoft 365 Certified: Administrator Expert (MS-102)** * **Microsoft 365 Certified: Teams Administrator Associate (MS-700)** * **CompTIA A+, CCNA, HND (BTEC)** *** #### **Upwork Experience** * **5,500+ hours billed** * **Multiple long-term clients** across industries * Expertise in projects like Microsoft 365 setup, migration, SharePoint administration, Teams configuration, and compliance implementation. *** #### **Why Clients Choose Me** * **Enterprise-Level Expertise:** I’ve supported global organizations with complex Microsoft 365 deployments and ongoing administration. * **Proven Reliability:** Decades of experience in IT support and customer service excellence. * **Comprehensive Solutions:** From planning and implementation to training and support, I provide end-to-end services. *** #### **Services Offered** * Microsoft 365 Setup & Migration * Exchange Online & SharePoint Administration * Teams Configuration & Training * Security & Compliance Implementation * Help Desk Operations & Technical Support * PowerShell Automation * Technical Documentation & Training *** **Let’s work together to make your Microsoft 365 environment secure, efficient, and future-ready.** I’m available for **ongoing support, consulting, and project-based engagements**.

Instructor Profile Arun Chaudhary Global Cybersecurity & Cloud Solutions Architect | Microsoft Certified Trainer (MCT) | Corporate Trainer Professional Summary Microsoft top 100 Award-winning Microsoft Certified Trainer (MCT) and Cybersecurity Solutions Architect with 18+ years of experience delivering cutting-edge training in Microsoft Azure, Cloud Security, Ethical Hacking, and SOC Operations. Recognized for excellence in corporate training, having upskilled 100,000+ professionals across Fortune 500 companies, government agencies, and global enterprises. 🔹 Key Achievements: • MCT Top 100 Quality Award Winner (2024) | 2x Microsoft MVP Nominee • Delivered 1000+ training batches across 30+ countries for 500+ corporate clients, including IBM, Microsoft, US Defense, and Accenture, QNB, Netcom, Global Knowledge, Deloitte, Infosys, Wipro, Dubai Immigration, Bank of America and many. • Spearheaded 20+ large-scale cloud migrations, transforming legacy systems into secure, scalable Azure infrastructures. • Published 200+ technical articles and authored multiple books on Exchange Server, Azure, and Cybersecurity. Core Expertise 🛡️ Cybersecurity & Ethical Hacking • CEH (Certified Ethical Hacker) | Pentest+ | SOC Analyst | CISSP | CISM | CCSP • Incident Handling | Web Security | Network Pentesting | Splunk | CompTIA Security+ ☁️ Microsoft Cloud & Infrastructure • Azure (AZ-104, AZ-305, AZ-500, AZ-140, AZ-204, SC-200, AI-102, DP-203) • Microsoft 365 (MS-500, MS-102, Defender, Sentinel, Copilot, DLP, Compliance) • Windows Server (2016-2025) | Exchange Server (2010-2022) | PowerShell Automation Certifications & Recognitions • Microsoft Certified Trainer (MCT) | Azure Solutions Architect (AZ-305) • Azure Security Engineer (AZ-500) | Microsoft SOC Analyst (SC-200) • EC-Council CEH | CompTIA Pentest+ | CISM | ITIL Practitioner • Best Instructor Award (Jetking, IIHT, HCL-CDC) | Star Instructor (Corp Academia) Select Clientele ✔ Government & Defense: US Air Force, US Embassy, Indian Air Force, DMRC ✔ Fortune 500 & Global Enterprises: Microsoft, IBM, HCL, TCS, Wipro, Infosys, Accenture ✔ Financial & Tech Sectors: British Council, Thomson Reuters, MetLife, Colt Technologies Training Portfolio • Cybersecurity: CEH, CISSP, CISM, CCSP, SOC Analyst, Pentest+, CYSA+ • Microsoft Azure: AZ-104, AZ-305, AZ-500, SC-200, AI-102, DP-203 • Microsoft 365: MS-500, MS-102, Defender, Sentinel, Copilot • Windows & Exchange Server: 2016-2025 Administration & Migration Why Train With Me? ✅ Real-World Expertise: Hands-on experience in enterprise cloud deployments & security hardening. ✅ Global Impact: Trained professionals across North America, Europe, Middle East, and Africa. ✅ Engaging & Practical Learning: Interactive sessions with lab-driven, scenario-based training. 📩 Let’s collaborate to upskill your team in cutting-edge cloud and cybersecurity solutions!

I help businesses strengthen cybersecurity, achieve compliance, and confidently scale — without the cost of a full-time security team. As a Fractional CISO / vCISO and Cybersecurity GRC Specialist, I combine deep technical expertise with business strategy to deliver security and compliance programs that protect sensitive data, satisfy regulatory requirements, and build customer trust. I bring over 15 years of experience across healthcare, finance, government, SaaS, MSPs, and professional services — supporting organizations from startup stage through enterprise scale. Credentials & Professional Development I hold globally recognized credentials and leadership qualifications: CISSP | CISA | CISM | PMP | ITIL | MBA (IT & Finance) | B.Tech (Computer Science) I have also successfully passed both the CMMC Certified Professional (CCP) and Certified CMMC Assessor (CCA) examinations and am currently undergoing the certification application process. Core Services ✔ Virtual CISO (vCISO) leadership & strategic advisory ✔ Cybersecurity strategy, governance & roadmap development ✔ Risk assessments, gap analysis & maturity scoring ✔ Compliance readiness programs (NIST CSF 2.0, ISO 27001, SOC 2, HIPAA, GDPR, CMMC) ✔ Security policies, standards & control implementation ✔ Data protection & privacy governance ✔ Vendor / third-party risk management ✔ Incident response planning & tabletop exercises ✔ Executive reporting, KPIs & board presentations ✔ Security awareness & security culture initiatives ✔ Audit readiness & evidence management My focus is practical, business-aligned security outcomes — not paperwork that sits on a shelf. Microsoft Cloud Security Expertise I secure Microsoft environments end-to-end: • Microsoft Entra ID (Azure AD) — Zero Trust Identity • Microsoft Intune — Secure endpoint & mobile device management • Microsoft Defender Suite — Endpoint, identity & cloud protection • Azure security architecture reviews & governance baselines • Microsoft Purview — DLP, compliance & information protection • Microsoft GCC / GCC High environments for regulated organizations This enables secure remote work, regulatory compliance, and scalable cloud growth. Proven Impact ISO 27001 – SaaS Organization • Built complete ISMS program leading to successful certification and international expansion SOC 2 – FinTech SME • Developed audit-ready governance and controls resulting in successful Type II readiness HIPAA – Healthcare Provider • Delivered end-to-end HIPAA readiness and remediation program in under 6 months Microsoft Security Hardening – Global Services Firm • Implemented Zero Trust architecture and security modernization to significantly reduce recurring cyber incidents Federal & CMMC Readiness Engagements • Supported organizations pursuing CMMC and NIST 800-171 alignment through assessments, remediation planning, documentation, and governance implementation Clients hire me because I deliver results quickly, communicate clearly, and lead from the front. How I Work 🔹 Clear communication — translating security into business language 🔹 Prioritized risk reduction — balancing quick wins with long-term resilience 🔹 Flexible & scalable engagement models 🔹 Remote-first with global availability I integrate seamlessly with executive leadership, compliance teams, and technical staff to keep cybersecurity effective, efficient, and sustainable. Who I Support ✔ Startups preparing for enterprise customers or investor due diligence ✔ SMEs improving cybersecurity maturity and governance ✔ Healthcare organizations protecting PHI and regulated data ✔ SaaS & FinTech companies scaling securely ✔ Government contractors pursuing compliance obligations Whether you are preparing for your first audit or building a mature cybersecurity program — I can help. Let’s Work Together If you need a trusted cybersecurity and compliance partner to: ✓ Lead cybersecurity initiatives as a vCISO ✓ Prepare for ISO 27001, SOC 2, HIPAA, CMMC, or NIST CSF compliance ✓ Protect cloud environments and sensitive business data ✓ Build scalable governance and audit-readiness programs ✓ Turn cybersecurity and compliance into a business advantage Then I would be happy to support your mission. Send me a message, let’s secure your business and enable confident growth.