Hire the Best Travel Agents
in Jamaica

As a sales supervisor, I managed a team of 15 sales representatives, ensuring high-quality customer service and satisfaction. I also contributed to new business development. generating leads and closing deals with potential clients. I have over ten years of experience in the sales and customer service industry, working as a sales supervisor at Teleperformance and a team leader at Insurance Supermarket International USA (BPO). In these roles, I used my skills in customer relationship management, communication, and problem-solving to provide personalized and professional customer solutions and insurance products to customers. I am passionate about delivering excellent customer service and creating memorable experiences while using my analytical skills to close sales. I am always eager to learn new skills and explore new opportunities in the customer service and travel fields.

Service is where my heart lies. Crafting experiences, igniting long-lasting relationships, and building true connections, I bring people together, build bridges and generate revenue. Sales and Marketing and Customer Service is more than a career; it's a passion that fuels me. I love what I do! With over 20 years experience in the Hospitality Industry in various capacities such as: Revenue Manager, Sales Manager, Customer Service Manager, Event Manager and Executive Manager, and over 7 years virtual experience working remotely, I have excellent time management skills, works well on own initiative, have an excellent command of the English Language (both written and oral) and superior customer service skills which often results in high customer retention rates, repeat clientele and customer loyalty. With a keen eye for, and a particular attention to detail, highly proficient with Microsoft and Google Applications, Slack, Freshdesk, Zendesk, Salesforce, Hubspot, and Asana, I am excellent at scheduling, organizing, planning, executing, following up and after sales services which are as important as lead generation. I am goal oriented, customer focused, meeting and exceeding financial goals as well as achieving high rates and levels of customer retention and increasing brand loyalty. With a hunger for learning and growth in a dynamic and changing global environment, I adapt and apply myself easily, and I am an asset to any organization.

My name is Nastassya Foster, I possess a combination of skills and experiences that make me stand out. I have acquired 14 years of experience in the Call Center Industry, I am experienced with Telemarketing, Lead Generation, Appointment Setting, Customer Service, Customer Support, and Debt Collections. I also have experience in Call Center Management, Entrepreneurship, and Network Marketing. I am knowledgeable with various CRM Software such as Salesforce, Bitrix 24, Zendesk, and Phone Burner. Some of the Industries I have worked in are Solar, Healthcare and Hospitality, Telecommunications, Retail, Financial Services, Real Estate, Travel, Outsourcing and offshoring, and E-commerce. I am familiar with the responsibilities that come with working from home as I have been working remotely for the past 6 years.