Hire the Best Trimble Fleet Management Specialists

Entry-Level Freight Dispatcher with 12+ years of experience in Inside Sales, Customer Service, and Sales Support. Currently expanding my knowledge of freight dispatching and logistics through a dedicated Udemy course, with training in load boards, freight coordination, broker/carrier communication, rate negotiation, and dispatch operations. Strong background in customer communication, relationship management, problem-solving, CRM systems, follow-ups, and multitasking. Experienced in handling customers professionally, managing sales pipelines, overcoming objections, and working effectively under pressure. Highly adaptable and eager to transition my proven sales and customer service skills into the freight and logistics industry, while continuing to develop my expertise in dispatching and transportation operations.

Dedicated Virtual Assistant with 15+ years of experience in administration, executive support, stakeholder coordination, customer communication, and operations management. Experienced supporting senior executives, managing schedules, coordinating projects, handling confidential information, and maintaining efficient workflows. Skilled in email management, calendar management, travel coordination, online research, customer support, and logistics operations. Known for professionalism, strong communication, attention to detail, and the ability to work independently in remote environments. CORE COMPETENCIES • Executive Support • Virtual Assistance • Administrative Support • Calendar Management • Email Management • Appointment Scheduling • Customer Service • Client Communication • Travel Planning & Coordination • Online Research • Data Entry • CRM Management • Document Management • Project Coordination • Freight Dispatch Support • Shipment Tracking • Operations Support • Microsoft Office • Google Workspace • Canva • Problem Solving TRAINING Freight Course 101 – Freight Brokerage Training • Freight Operations • Carrier Communication • Load Coordination • Rate Confirmations • Transportation Documentation • DAT & Truckstop Familiarization • Broker-Carrier Communication

Need an experienced Customer Service Representative and Property Maintenance Coordinator? HIRE ME! 🫵 Here are My Skills: ⚡️Billing Specialist. ⚡️Service and Install Support. ⚡Outstanding Customer Service 🤗Professional and Friendly tone of voice. 👩‍💻Attention to detail 🥉Managing teams ⚠Plan and implement call center strategy. 🤸‍♀️Flexible 🏀Team Player 🦾Problem Solver 👩‍💻ticket support/Back office support 👩‍💻Live chat support 👩‍💻Email support 👩‍💻Tenant, Property owner and Property Managers Support 🎧Inbound phone support 🎧Outbound phone support 🗣Social customer support 🙋‍♀️Quick Learner 👷Vendor scheduling support 🤝😊 Property owner support. ⚡Familiar with Hubspot and Canva ⚡Familiar with Microsoft Office ⚡Familiar with Appfolio ⚡Familiar with Help Scout

I keep freight moving and paperwork off your plate. As a truck dispatcher and logistics coordinator, I handle load booking, rate negotiation, broker communication, TMS/ELD support, and carrier lead generation for owner-operators, small fleets, and logistics teams. Whether you need a load booked today, your TMS and logs kept current, or a pipeline of new carrier and shipper leads, here's what I bring to the table: 🚛 DISPATCH & LOAD BOOKING Load boards: DAT, Truckstop, 123Loadboard, TruckerPath Equipment: Dry Van, Reefer, Flatbed, Step Deck, Power Only, Box Truck Rate negotiation and RPM optimization with factoring-approved brokers Rate confirmations, BOLs, and coordination of detention, layover, and lumper fees Factoring coordination and invoice submission follow-up 📊 TMS & FLEET SUPPORT Load entry, status updates, and dispatch reporting Working familiarity with Samsara and ELD/HOS log monitoring DVIR and maintenance-tracking support CRM and spreadsheet-based reporting (Excel / Google Sheets) 📞 LEAD GENERATION & COLD CALLING B2B outreach to carriers, brokers, and shippers Cold calling, follow-up calls, and appointment setting Prospect research and contact/email list building CRM management and pipeline organization 🔎 DOCUMENTATION & ADMIN SUPPORT Carrier onboarding paperwork FMCSA-related administrative support (permits, UCR, renewals) General trucking admin: invoicing, data entry, record-keeping I run my own small dispatch operation, Smart Load Dispatch, so I understand this business from both sides the truck and the desk. If you need someone who can wear more than one hat without dropping any of them, send me a message and let's talk about what you need covered.

With over eight years of professional experience, I have demonstrated proficiency in two distinct yet complementary roles. During my tenure at a leading telecommunications company in the US, spanning over three years, I honed my customer service skills. I adeptly handled a diverse range of tasks, including addressing billing concerns, providing technical support, executing retention strategies, and facilitating sales. My tenure in this role allowed me to develop a deep understanding of customer needs and effective communication techniques, ensuring customer satisfaction and loyalty. Subsequently, I transitioned into the role of a logistics dispatcher, where I specialized in track and trace operations and cultivated strong customer relations. Over the course of four years in this position, I leveraged my organizational skills and attention to detail to streamline operations and enhance efficiency. Additionally, my ability to effectively communicate with both internal teams and external stakeholders contributed to the successful execution of logistics operations and the maintenance of positive client relationships. My experience involves in - Tracking shipments - Managing paperwork to ensure accuracy - Ensuring on-time delivery and pickups - Answering customer, shipper, and receiver inquiries about the load - Reporting issues to all parties involved - Making decisions regarding loads and appointment times Overall, my diverse professional background underscores my adaptability, strong interpersonal skills, and commitment to delivering exceptional service in dynamic environments.

I have 2 years of experience supporting U.S. insurance agencies that specialize in trucking and commercial auto insurance. My work involves handling day-to-day servicing activities for trucking accounts, including issuing certificates of insurance, processing endorsements, handling cancellation requests, reinstatements, policy renewals, loss run requests, and maintaining policy records. I regularly work with: • Certificates of Insurance (COIs) • Additional Insured, Loss Payee, Waiver of Subrogation, and Primary & Non-Contributory requests • Commercial Auto policies • Trucking Liability • Physical Damage • Motor Truck Cargo • General Liability • Umbrella Coverage • Policy endorsements and mid-term changes • Renewal reviews and policy updates • Cancellation and reinstatement processing • Loss Run Requests (LPRs) • FMCSA and SAFER verification • MC and DOT authority checks • CAB report review • RMIS compliance updates • Highway onboarding and compliance requests • Communication with insureds, brokers, underwriters, and carriers Daily tasks include reviewing policy documents, processing service requests, updating agency management systems, preparing certificates, tracking pending underwriting items, reviewing loss history, verifying filings, and responding to insured and broker requests. I am familiar with the workflow of trucking insurance agencies and understand the documentation, compliance requirements, and servicing processes involved in managing transportation accounts. Services Offered: • Insurance Virtual Assistance • Trucking Insurance Servicing • COI Processing • Endorsement Processing • Renewal Support • Cancellation Processing • Reinstatement Requests • Loss Run Management • FMCSA Verification • CAB Analysis • RMIS & Highway Compliance Updates • Insurance Data Entry and Documentation If your agency needs support with trucking insurance servicing, certificate management, endorsements, renewals, compliance tracking, or administrative processing, I can assist with the day-to-day workload and account servicing activities.