You're the founder of a $500K–$5M company and you're still the one keeping operations running.
You're in every Slack channel, every client escalation, every "quick question." Growth is happening despite the chaos, not because of a system.
I'm Melissa the Chief of Staff founders bring in when they've outgrown doing it themselves but aren't ready for a full-time exec hire.
For over a decade I've worked inside high-growth SaaS, legal, and health tech companies as the operational backbone — the one who builds the systems, holds the team accountable, and makes sure leadership always knows what's happening and what's next. Top Rated Plus on Upwork with 100% Job Success and 12 five-star reviews.
🔹 Operations & Chief of Staff Leadership
Cross-functional coordination, weekly leadership reporting, metric tracking, escalation management, and team accountability across remote environments and multiple time zones.
🔹 SOP & Workflow Development
Intake systems, retention playbooks, onboarding flows, escalation paths — documentation your team actually executes from. Detailed, version-controlled, built to scale.
🔹 Client Success & Retention Strategy
Lifecycle optimization, churn reduction frameworks, recovery sequences, and upsell playbooks built around behavioral triggers — not just calendar-based check-ins.
🔹 Team Oversight & Execution Management
I hire, manage, and hold remote contractors accountable. I QA deliverables, route tasks, and close execution gaps so nothing falls through the cracks and the founder doesn't have to chase anyone down.
🛠️ Tools
Slack · ClickUp · Notion · Asana · Airtable · HubSpot · ActiveCampaign · Zendesk · Intercom · HelpScout · Shopify
📩 If you're scaling and need someone who can step in immediately, assess what's broken, and drive results in week one — let's connect.
Management Skills
Project Plans
Business Operations
Project Objectives
Communication Etiquette
Client Management
Technical Support
Phone Support
Project Scheduling
Project Management
Communications
Email Support
Customer Experience
Malaya A.
Las Vegas, Nevada
$25/hr
5.0
2 jobs
Authorized to work in the US for any employer, Skills
* Based on my varied experience, I bring a multi-disciplinary perspective to any role or challenge encounter.
* Microsoft Office Products (Word, Excel)
* Fast Learner
* Excellent Time Management Indeed Assessment Results 2018-2020 Highly Proficient
* Attention to Detail
* Scheduling
* Management & Leadership Skills: Planning & Execution Proficient
* Human Resources Skills: Onboarding and Benefit Enrollment
* Organizational Skills
* Paylocity
*Oracle Taleo
* EDI
* Process Improvement
* Citrix
* Accounts Payable
* Supply Chain Logistics Tasker
* Workday (2 years)
Languages
* English - Expert
Assessments
Filing & organization - Expert
July 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules.
Full results: Expert
Scheduling - Highly Proficient
January 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts.
Full results: Highly Proficient
Recruiting - Proficient
December 2019
Management Skills
HR & Business Services
Human Resource Management
Employee Training
Customer Service
Employee Communications
Microsoft Office
Logistics Management
Administrative Support
HR & Recruiting Software
Microsoft Excel
Human Resources Compliance
Employee Onboarding
Spreadsheet Software
Derek J.
Las Vegas, Nevada
$18/hr
5.0
35 jobs
I am a proud United States Navy Veteran with over 15+ years of dedicated service, specializing as a Pay/Personnel Specialist. During my time in the Navy, I developed expertise in auditing financial records, crafting professional correspondence, and delivering exceptional customer service—skills that have formed the backbone of my professional journey. My contributions were recognized with multiple personal military awards, reflecting my commitment to excellence and service.
Since transitioning to the civilian sector, I have embraced roles in sales and administration, driven by a passion for helping others and delivering outstanding results. Recently, I had the privilege of serving as an Executive Assistant/Head of Investor Relations to a multi-million dollar CEO, where I play a key role in supporting strategic decision-making, streamlining operations, and ensuring effective communication across the organization.
What sets me apart is my unwavering dedication to excellence and my ability to adapt and thrive in fast-paced environments. Whether supporting executive leaders or serving clients, I excel at bringing organization, precision, and a customer-centric focus to every task I undertake. I am passionate about making an impact and continuously strive to create value through attention to detail and a proactive approach to problem-solving.
Let’s connect to discuss how my skills and experiences can bring value to your organization! Career supported by the successful completion of industry training, professional certifications and various military awards.
Management Skills
HR & Business Services
Military
Personnel Records
Compensation & Benefits
Microsoft Office
Customer Service
Employee Onboarding
New Member Onboarding
Staff Orientation & Onboarding Materials
Microsoft Excel
PowerPoint Presentation
Microsoft Word
Product Testing
Administrative Support
Faris R.
Las Vegas, Nevada
$30/hr
4.8
68 jobs
I’m an experienced entrepreneur who loves helping companies streamline processes and deliver projects efficiently. I specialize in project management, coordinating teams, setting up workflows, and ensuring projects are completed on time and within scope. I’ve worked with both startups and industry leaders, helping teams scale and execute effectively.
I also focus on QA, testing products thoroughly and providing actionable feedback on usability, functionality, design, and stability. My work ensures high-quality releases and smooth user experiences, giving teams confidence in the products they deliver.
Candidate Sourcing
Software Testing
Staff Recruitment & Management
Jira
Quality Assurance
Candidate Interviewing
LinkedIn Recruiting
Test Case Design
Recruiting
Human Resources
Cold Calling
Boolean Search
Janae N.
Las Vegas, Nevada
$10/hr
5.0
4 jobs
I'm a highly skilled Virtual Assistant with over a decade of experience in administrative support, and client management. I have a Bachelor's Degree in Marketing and specialize in streamlining business operations and delivering top-tier assistance that allows my clients to focus on growing their businesses.
With a background in sales, data analytics, and marketing, I bring a results-driven mindset to every project, ensuring your tasks are completed efficiently, accurately, and on time. Whether you need CRM management, lead generation, email handling, data organization, or scheduling support, I am here to keep your business running smoothly.
Why Work With Me?
Detail-Oriented & Organized: I excel at data entry, ensuring every record is accurate and up-to-date. I also have strong organizational skills to help you manage your day-to-day tasks seamlessly.
Proactive Communication: I believe in staying ahead of potential issues and proactively handling tasks. You can trust me to keep you informed and update you regularly on project progress.
Tech-Savvy: I have extensive experience with tools such as Excel, SQL, Tableau, Power BI, and various CRM platforms..
Client-Centered Approach: With a background in client engagement and customer service, I know how to communicate effectively and adapt to your unique needs, ensuring high satisfaction.
Services I Offer:
Data Entry & Management: Accurate and timely data entry for all your business needs. I can handle everything from spreadsheets to CRM data updates.
Administrative Support: Handling email correspondence, calendar management, travel arrangements, and client communication.
Lead Generation & Email List Building: Organizing and managing your CRM systems, tracking leads, and assisting with client follow-up to improve conversion rates.
Document Preparation & Formatting: Creating, formatting, and organizing documents and presentations to meet your professional needs.
Sales & Marketing Support: Assisting with client outreach, follow-up, and administrative tasks related to your sales and marketing efforts.
Canva Design & Presentation Design (PowerPoint): Crafting visually appealing designs and presentations to help you deliver professional and engaging content.
Course Templates: Creating easy-to-use templates for online courses, training programs, or workshops, customized to suit your branding and needs.
Organizing Blog Posts: Helping structure and schedule blog posts, ensuring content is well-organized and optimized for consistency and SEO.
How I Add Value:
I understand the importance of efficiency in business, and my goal is to help you maximize productivity. My clients often see an immediate improvement in workflow processes, allowing them to focus on their core tasks while I handle the administrative side of things.
Let’s work together to create a seamless support system that allows your business to thrive!
Availability:
Flexible hours to accommodate your business schedule.
Ready to streamline your operations and make your life easier? Let’s connect and discuss how I can support your business.
Virtual Assistance
Data Entry
Email Management
Calendar Management
Customer Support
Document Management System
Data Analysis
Project Management
Travel Planning
Video Transcription
Social Media Account Integration
CRM Software
Canva
PowerPoint Presentation
Microsoft Excel
Bradley S.
Las Vegas, Nevada
$25/hr
5.0
32 jobs
𝐓𝐨𝐩 𝟏% 𝐓𝐚𝐥𝐞𝐧𝐭 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤 🥇 100% Job Success - ROAS Focused
𝐓𝐨𝐩 𝟓 𝐌𝐞𝐭𝐚 𝐀𝐝𝐬 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭𝐬 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤.
𝐓𝐨𝐩 𝟓 𝐓𝐢𝐤𝐓𝐨𝐤 𝐀𝐝𝐬 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭𝐬 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤
Paid Media Expert - Facebook Advertising, Instagram Advertising, Google Ads, YouTube Ads, Online Streaming Commercials, TikTokShop & Billboard Campaigns | #1 Ai Marketing Freelancer | Website Design | Ai Voice & SMS Follow-Up | GHL Expert
I’m a Las Vegas-based marketer with a Bachelors Degree in Marketing & Sales from the University of Miami, and a deep passion for building businesses. Since graduating, I’ve founded and scaled multiple companies—many of which now run independently. I use the same proven strategies for my clients that I used to grow my own brands.
From paid media Facebook Advertising & Instagram Advertising, Google Ads to streaming platform commercials and digital billboards, I’ve managed campaigns across 150+ niches. My specialty lies in customer acquisition strategies powered by Ai-driven automation.
Marketing isn’t just my career, it’s my hobby. If you’re looking for a sharp, data-driven marketer who understands how to scale, let’s talk. And if you’re ever in Vegas, coffee’s on me.
Digital Marketing
Facebook Advertising
Facebook Ad Campaign
Facebook Ads Manager
Google Ads
Google Ad Manager
Google My Business
Google My Business Listing
Google My Business Optimization
Advertising
Digital Advertising
Marketing
Sales Funnel Builder
PPC Campaign Setup & Management
Instagram Ad Campaign
Website Builder
Shopify Website Design
Website
Ecommerce Website Development
Ecommerce Website
How it works
Post a job for freePost a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a Time Management Specialist near Las Vegas, NV on Upwork?
You can hire a Time Management Specialist near Las Vegas, NV on Upwork in four simple steps:
Create a job post tailored to your Time Management Specialist project scope. We’ll walk you through the process step by step.
Browse top Time Management Specialist talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Time Management Specialist profiles and interview.
Hire the right Time Management Specialist for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Time Management Specialist?
Rates charged by Time Management Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Time Management Specialist near Las Vegas, NV on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Time Management Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Time Management Specialist team you need to succeed.
Can I hire a Time Management Specialist near Las Vegas, NV within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Time Management Specialist proposals within 24 hours of posting a job description.