Hire the Best Scoutwest Standard Time Specialists

If your business is struggling with missed messages, scheduling delays, or disorganized workflows, I help bring structure, speed, and reliability to your daily operations. I am a Scheduler and Operations Coordinator with 5+ years of experience supporting high-volume scheduling, CRM systems, and fast-paced service environments in healthcare and client-based operations. I specialize in keeping workflows organized, managing client communication, and ensuring that no request, update, or detail is missed. I have worked in environments handling 160+ clients, coordinating 500+ weekly service hours, and managing numerous daily time-sensitive requests across email, phone, and internal systems. My experience includes scheduling coordination, data accuracy management, client communication, and resolving missing or incomplete information to ensure smooth operational flow. I am highly skilled at working in fast-paced environments where accuracy, responsiveness, and prioritization are critical. I am comfortable managing multiple systems at once and ensuring smooth coordination between clients, staff, and internal teams. WHAT I CAN HELP YOU WITH: ✔ High-volume scheduling and calendar management ✔ Client and customer communication and support ✔ CRM management (Airtable, Zoho, Notion, GEMS) ✔ Email, phone, and multi-channel communication handling ✔ Workflow coordination and operations support ✔ Data entry and records accuracy management ✔ Workforce scheduling and roster coordination ✔ Handling urgent and time-sensitive requests ✔ Organizing and maintaining operational data ✔ Administrative and back-office support tasks I am available to support businesses that need a reliable, detail-oriented, and highly organized assistant who can manage operations, communication, and scheduling efficiently. My goal is to help reduce workload pressure, improve response times, and keep daily operations running smoothly.

Versatile Virtual Assistant and Customer Support Specialist with 10+ years of experience supporting administrative operations, sales, e-commerce, and high-volume customer service. I've managed leasing documentation for a 4,400+ unit portfolio, handled 60+ daily support interactions across chat/email/phone, resolved 100+ tickets from Zendesk, managed Shopify and Amazon Seller Central orders end-to-end, and maintained clean, accurate records in CRM and ticketing systems. Fast typist (100+ WPM), highly organized, and reliable in fast-paced remote environments. Alongside admin support, I also have hands-on technical support experience, troubleshooting Windows/Office 365/Xbox issues (install/update problems, performance slowdowns, account access, subscriptions/billing) using clear step-by-step guidance, strong documentation, and escalation handling when needed. What I can help you with: • Customer support (chat/email/phone), ticket management, escalation handling, and follow-ups • E-commerce support: order management, fulfillment, and product listing oversight via Shopify and Amazon Seller Central • Social media management using Meta Business Suite, including account monitoring • Email outreach: influencer/reviewer coordination, and product testing • CRM updates, inbox management, documentation, data entry, reporting, and spreadsheet tracking • Admin support: scheduling, file organization, process documentation, and task coordination • Property/admin workflows: lease renewals, tenant documentation, maintenance follow-up, and basic bookkeeping support Tools I've used: Shopify, Amazon Seller Central, Meta Business Suite, Freshdesk, AppFolio, HelpScout, HubSpot, Zendesk, Asana, Google Workspace, Microsoft Office/365, RingCentral, Google Sheets/Excel. If you want a reliable support partner who communicates clearly, works independently, and keeps things organized, I'm ready to help.

Here are the key skills I offer: - Onboarding management - E-commerce - Logistics - Exceptional customer service that resonates with clients - Outstanding communication abilities to foster strong relationships - Proven ability to meet deadlines consistently - Rapid learner capable of mastering new concepts swiftly - Effective multi-tasker who thrives in dynamic environments - Flexibility in work schedules to accommodate varying demands - Comprehensive knowledge in Timekeeping, Payroll, Reporting, and HR processes I am proficient in a wide range of tools, including: - CRM systems like Salesforce and Freshdesk - Data Entry capabilities using Excel and Google Sheets - Microsoft software for comprehensive administrative support - Communication platforms such as Slack and Zoom - Social media channels including Facebook, Instagram, LinkedIn, X, and TikTok - Travel booking expertise for seamless ticketing and tours - Email marketing strategies to enhance outreach and engagement - Administrative tasks and back office support - WorkForceNow to streamline operational processes

Hello! Thank you for checking out my profile. About me? I’m someone who genuinely enjoys keeping things organized, solving problems, and making people’s lives a little easier! All while bringing good energy to the team. My background ranges from healthcare staffing and scheduling to customer service and reservation coordination, so I’m very used to fast-paced environments, constant communication, and thinking on my feet. Whether I’m handling urgent staffing needs, assisting customers, coordinating schedules, or calming stressful situations, I always try to do it with professionalism, patience, and a positive attitude. You can say I’m part organizer, part people-person, and part “I’ll figure it out” specialist. I love working with teams, connecting with different personalities, and making operations run smoothly behind the scenes. Reliable, adaptable, and easy to work with. I’m the type of person who can stay calm under pressure while still keeping the vibe light and friendly. Let's talk and see how can I be of help!

Hey! I'm Pau and I have a working experience as a Logistics, Dispatcher and Scheduling Coordinator, Supply Chain, Data Entry, Email Management, Sales and Service, Customer Support, Web Advisor and Chat Support. I am available for paid consultation if you're looking to build a company in logistics, HVAC, handyman services, or food delivery. I can provide valuable insights based on my experience. I am well-versed in major customer service, conflict resolution abilities, phone, chat, and email etiquette. Also, I've been doing administrative duties for 10 years. I am an expert data entry worker. I have a lot of experience with invoicing, making billing adjustments, scheduling work in CRMs like Jobber, and managing dispatching operations. The following key strengths also exemplify greatly marketable skills in E-commerce and characteristics: ✅ Order Fulfillment / Purchasing ✅ Customer Support ✅ Retention ✅ Sales ✅ Basic Accounting ✅ Promotions/Discounts ✅ Logistics/Shipping ✅ Scheduling/Dispatching ✅ LTL Booking ✅ Parcel Booking ✅ Data Entry ✅ Invoicing ✅Admin Assistance I have also developed my skills in navigating certain tools: ✅ Jobber ✅ Booking Koala ✅ Podium ✅ Cloudtalk ✅ Shopify ✅ Zendesk ✅ CIGO Tracker ✅ FedEx LTL ✅ Veeqo (Inventory Management) ✅ Cin7 (Inventory Management) ✅ Dixa ✅ Gorgias ✅ Microsoft Office (Excel, Word, PowerPoint) ✅ Google Sheet ✅ PDF Acrobat ✅ Google Drive/OneDrive/Dropbox ✅ Salesforce ✅ Collab Inbox ✅ Ring Central ✅ Slack ✅ Live Agent ✅ Onfleet App ✅ Avochato ✅ Click up ✅ Wonolo ✅ Cartwheel ✅ Powerbi ✅ Whimsical ✅ Datto Commerce ✅ Autotask ✅ Amazon Business Prime ✅ Purolator ✅ UPS Tracking Tool ✅ Fedex Tracking Tool ✅ Encircle ✅ Claim Wizard ✅ Company Cam ✅ Next Gear ✅ Microsoft Teams ✅ Skype ✅ Asana ✅ Monday.com ✅ Calendly ✅ MyGeoTab ✅ Metrc ✅ WhenIwork ✅ Yourgreenpackageapp ✅ Intellihub ✅ Katana ✅ Carton Cloud ✅ Service Titan ✅ GHL

Upwork Rising Talent | 10+ Years Customer Service | 5+ Years Virtual Assistance Hi! I'm Bella, a Client Support Specialist, Virtual Assistant, and Recruitment Coordinator with 10+ years of experience in customer service, administrative support, recruitment, and business operations. I help businesses stay organized, respond to customers and candidates professionally, and keep their day-to-day operations running smoothly. My background includes working in BPO customer service, collections, escalations, team support, and virtual assistance, as well as supporting a U.S.-based logistics business and working directly with clients, candidates, and internal teams. 💼 Services I Can Offer 📞 Customer & Client Support Inbound and outbound calls Email, chat, and text support Customer inquiries and issue resolution Escalation handling Follow-ups and client communication Appointment scheduling Customer retention and recovery Missed appointment/client follow-up 📋 Virtual & Administrative Assistance Data entry and database management Email and calendar management Administrative support Internet research Document and file organization Google Sheets/Docs management CRM updates and maintenance Reporting and tracking Workflow and task coordination 👥 Recruitment & Talent Coordination Candidate sourcing through LinkedIn, Indeed, and Facebook groups Applicant communication Candidate screening and follow-ups Interview scheduling Recruitment tracking Candidate database management Onboarding coordination Credentialing and onboarding support Paylocity recruitment and onboarding tasks 📈 Business Development & Outreach Cold calling Lead generation and research B2B outreach Follow-up campaigns Appointment setting Client prospecting Customer/client re-engagement 🛠️ Tools & Platforms I have experience working with Salesforce, Zendesk, Paylocity, DrChrono, Google Workspace, Google Sheets, Slack, Trello, RingCentral, Nextiva, and other CRM, communication, and administrative platforms. ⭐ Why Hire Me? I don't just complete tasks—I focus on keeping things organized, communicating clearly, following through, and making sure nothing falls through the cracks. With my background in both customer service and recruitment/administration, I can communicate professionally with your customers, clients, candidates, and team members while also handling the behind-the-scenes work that keeps your business moving. Whether you need someone to support your customers, manage administrative tasks, coordinate recruitment, follow up with leads, or keep your daily operations organized, I can step in and help. Let's work together and make your day-to-day operations easier, more organized, and more efficient.