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Supply Chain, Procurement & Planning Supply Chain, Procurement, and Planning Specialist with 8+ years of experience supporting end-to-end procurement and supply operations across the apparel, construction, and international development sectors. Experienced in vendor coordination, purchase order management, procurement compliance, inventory and supply planning, cost control, and audit-ready record management. Strong working knowledge of ERP systems including SAP, Infor, and IFS, with advanced Excel skills for reporting, forecasting, tracking, and operational analysis in structured, deadline-driven environments. HR & Administration HR & Administration Specialist since June 2022, providing reliable administrative and people-focused support. Responsibilities include HR documentation, attendance and leave tracking, staff coordination, meeting scheduling, internal communication, and general administrative support. Known for accuracy, confidentiality, and the ability to efficiently manage both operational and administrative workloads. Education & Professional Qualifications Holds an MBA in International Business, a BSc (Hons) in Business Management, and a Chartered Qualification in Human Resource Management (CQHRM), providing a strong foundation in supply chain planning, procurement practices, business operations, and people management.

Are missed calls, slow follow ups, or manual lead handling costing your business opportunities? I help businesses build custom AI voice agents and automation systems that answer calls, qualify leads, schedule appointments, and follow up automatically so your team can focus on closing deals instead of chasing conversations. Many businesses in real estate, healthcare, and service industries lose potential clients simply because they cannot respond instantly. I build AI voice systems that handle conversations 24/7, while keeping everything synced with your CRM and workflows. My focus is simple: build AI systems that actually work inside real business operations. 𝐀𝐈 𝐕𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭𝐬 & 𝐂𝐚𝐥𝐥 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 I design and deploy AI voice agents that handle real customer conversations, book appointments, qualify leads, route calls, and trigger follow-up actions automatically. These systems include: • AI phone agents (inbound & outbound) • AI receptionists for service businesses • AI lead qualification agents • AI appointment scheduling systems • Intelligent IVR systems using Twilio, Retell AI, and Vapi • Real time voice AI using LiveKit and WebRTC I also build post call automation (summaries, CRM updates, tagging, notifications, and lead routing).. 𝐂𝐥𝐚𝐮𝐝𝐞 𝐂𝐨𝐝𝐞 & 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 I use Claude Code to design and power intelligent AI agent systems, structured prompt frameworks, and automation workflows used in real time voice and conversational AI. Claude Code is integrated into my workflow to build scalable, reliable, and production-ready AI systems. My work with Claude Code includes: • Building AI agent logic and structured prompt systems using Claude Code • Designing Claude Code workflows for conversational AI and decision making • Creating AI automation pipelines powered by Claude Code • Integrating Claude Code with APIs, CRMs, and backend systems • Combining Claude Code with Retell AI, Twilio, and Vapi for voice automation • Optimizing prompt engineering and response handling using Claude Code • Developing AI agent workflows for lead qualification, follow-ups, and automation Claude Code allows me to build smarter, more adaptive AI systems that operate efficiently inside real business workflows. 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐒𝐲𝐬𝐭𝐞𝐦 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 I build automation systems that connect your tools and eliminate repetitive tasks. Using Make and n8n, I create workflows that manage leads, tasks, notifications, and CRM updates automatically. Automation solutions include: • Lead routing and assignment • Sales pipeline automation • Automated follow-ups and reminders • API and webhook integrations • CRM syncing and contact updates • Internal notifications and task automation 𝐂𝐑𝐌 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐋𝐞𝐚𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 I build smart CRM systems (especially GoHighLevel) that capture, nurture, and convert leads automatically. This includes: • GoHighLevel setup and automation • Lead nurturing systems • Twilio SMS automation • Booking and appointment reminders • AI powered lead qualification workflows • Pipeline automation and contact management 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 Retell AI Vapi Twilio LiveKit Claude Code Make n8n GoHighLevel Webhooks & APIs Google Sheets HubSpot Salesforce 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 Real Estate Healthcare Service Businesses SaaS & Tech E-commerce 𝐌𝐲 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡 • Natural, human like conversation flows • Reliable and scalable automation • Clean, stable integrations • Faster lead response time • Reduced manual workload • Better customer experience If you're looking for an AI voice agent developer, Twilio expert, Retell AI specialist, Vapi developer, Claude Code automation expert, or workflow automation specialist, I can help you design and implement a system that delivers real results.... Let’s discuss your use case and build something that actually works. AI voice agent development, AI voice agents, custom AI voice agents, AI phone agents, conversational AI, voice AI development, AI call automation, AI IVR systems, Twilio voice, Twilio IVR, Twilio automation, Retell AI, Retell AI development, Vapi AI, Vapi voice agents, LiveKit voice AI, WebRTC voice agents, real-time voice AI, AI receptionist systems, Claude Code, Claude Code automation, Claude Code AI agents, Claude Code workflows, Claude Code prompt engineering, Claude Code integrations, Claude Code API integration, Claude Code backend automation, Claude Code conversational AI, Claude Code voice AI, Claude Code agent development, Claude Code system design, Claude Code CRM integration, Claude Code workflow automation, Claude Code real-time systems, Claude Code lead automation, Claude Code call automation, Claude Code AI workflows, Claude Code prompt systems, Claude Code structured prompts, Claude Code business automation, Claude Code AI solutions, Claude Code development,ai agents,agent automations,voiceai

I help small businesses, start-ups, and eCommerce companies with accurate bookkeeping, clean-up, catch-up, monthly maintenance, and financial systems setup using QuickBooks and Xero. With 8+ years of experience and an Accounting Degree, I deliver fast, reliable, and professional accounting support. ⭐ What I Do Bookkeeping (monthly, cleanup, catch-up) QuickBooks & Xero setup, integration, and automation Accounts payable & receivable Bank & credit card reconciliation Financial reporting (P&L, Balance Sheet, Cash Flow) Budgeting, forecasting & cash flow management Tax preparation, GST reporting & tax strategy Audit support & forensic accounting Ecommerce & real estate bookkeeping 🚀 Why Work With Me? Fast response time (within 24 hours) Accurate, clean, and organized books Professional, patient, and easy to work with Focus on long-term savings, systems, and profitability Let me handle your accounting while you grow your business. Message me today for a FREE consultation and Quick Zoom call through Upwork.

🏆 Top Rated Plus Badge || 🏆 36,000+ Upwork Hours || 🏆 250+ Clients served || 🏆 $100K+ Earnings || 🏆 Availability and Working Hours: (70+ hrs./week) Overview: Are you struggling to find the right decision-makers for your cold outreach? I help businesses scale their growth by delivering 100% valid, highly targeted prospect lists that actually convert. With over 15 years of experience and 335+ successful projects, I specialize in manual research and premium data enrichment. I don’t just scrape data; I build custom lists tailored to your Ideal Customer Profile (ICP). 𝗠𝘆 𝗰𝗼𝗿𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀: ✔ Business Lead Generation ✔LinkedIn Lead Generation ✔ Prospect List Building ✔ Contact List ✔ Email List Building ✔ Data Mining & Data Scraping ✔ Data cleaning & Data Enrichment ✔ Online Research & Web Research ✔ Verified Contact Info Collection ✔Social Media Marketing ✔Search Engine Optimization ✔Advanced Researched (given specific topic based) 𝗜 𝗵𝗮𝘃𝗲 𝘀𝘁𝗿𝗼𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝗻: 🔹 LinkedIn Lead Research 🔹 Investor Research & Funding Research 🔹 Influencer Research 🔹 Prospect Research 🔹 Company Research 🔹 Contact Info Research (Email, Phone, Social Profiles) 🔹 Lead List Cleaning & Validation 🔹 SaaS Lead Research 🔹 HVAC Business Contact List Building 🔹 Google Maps Lead Research 🔹 ZoomInfo & Database Research 🔹 AI-Based Lead Research 🔹 Business Lead Research 🔹 Data Entry & Spreadsheet Management 🔹 Finding Decision Makers 🔹 Accuracy Verification 𝐏𝐫𝐞𝐦𝐢𝐮𝐦 𝐄𝐦𝐚𝐢𝐥 & Specialized 𝐒𝐨𝐮𝐫𝐜𝐢𝐧𝐠 𝐓𝐨𝐨𝐥𝐬 LinkedIn Sales Navigator, Apollo, RocketReach, Clearbit, Seamless, Hunter, Adapt, Snov, LeadLeaper, ContactOut, Skrapp, Lusha , ZoomInfo, Seamless.AI, Instantly, Clay, Buildwith 𝐄𝐦𝐚𝐢𝐥 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐓𝐨𝐨𝐥𝐬: ZeroBounce, NeverBounce, Bouncer, Mailtester, Hunter, EmailListVerify, Millionverifier 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝗶𝗲𝘀 & 𝗗𝗮𝘁𝗮 𝗦𝗼𝘂𝗿𝗰𝗲: Google Boolean Search, Google Maps, White Pages, Yellow Pages, Yelp, Manta, CrunchBase, Better Business Bureau, AngelList, BBB, DNB, LinkedIn, Instagram, and etc. Why Choose Me? ✅ Accuracy First: No "placeholder" data or generic info. ✅ Verified Leads: Every email is double-checked for deliverability. ✅ On-Time Delivery: I respect your campaign timelines. ✅ Communication: You will receive regular updates throughout the project. Risk-Free Start: I am confident in the quality of my work. I am happy to provide a small sample/test list so you can verify the data quality before we start a full-scale project. Let’s build a high-quality sales pipeline together. Click the "Invite" button to discuss your target audience today! Best Regards! Krishanthi.

I transform your high-risk hardware concepts into stable, manufacturable products that work on the first spin. By combining advanced PCB design with my in-house assembly and testing lab, I eliminate the 3-week delay and technical uncertainty of traditional prototyping cycles. Services ✅Advanced Schematic Design: Hierarchical, well-documented circuit blueprints designed for clarity and debuggability. ✅Multilayer PCB Layout: Precision routing up to 12 layers with controlled impedance and length matching. ✅High-Speed Interfaces: DDR4, USB 3.1, HDMI, and PCIe layout following strict transmission line physics. ✅Power Electronics: DC-DC converter optimization (Buck/Boost), high-current pathing (up to 50A), and thermal dissipation. ✅Mixed-Signal Design: Protecting sensitive analog sensor data from high-speed digital noise via proper partitioning. ✅RF and Antenna Integration: BLE, Wi-Fi, and LoRa antenna matching and layout for maximum range. ✅Design for Manufacturability (DFM): Comprehensive review of footprints, solder mask, and drill tables to ensure high factory yields. ✅Hardware Design Review: Third-party analysis of your existing boards to find and fix stability or EMI issues. ✅Bill of Materials (BOM) Scrubbing: Optimizing for cost, lead time, and production volume. ✅In-House SMT Assembly: Small-batch production (1–100 units) on my professional pick-and-place line. ✅Bring-Up and Validation: Power rail verification, signal probing, and thermal mapping of the first physical prototypes. ✅Test Fixture Design: Custom "Bed-of-Nails" jigs for your production line. ✅Legacy PCB Reverse Engineering: Modernizing obsolete boards with currently available components. Specializations 🎯High-Speed Digital Layout (DDR4, USB 3.x, PCIe) 🎯Power Integrity & PDN Optimization 🎯EMI/EMC Aware Design & Mitigation 🎯Design for Manufacturability (DFM) 🎯Multilayer PCB Stackup Architecture 🎯Precision Analog & Mixed-Signal 🎯IoT & Ultra-Low Power Wearables 🎯Rigid-Flex & Flexible PCB Design 🎯Thermal Management & Heat Dissipation 🎯Small-Batch PCBA Manufacturing Process ⚙️Requirement & Risk Assessment: I begin by analyzing your technical specifications and identifying potential "deal-breakers" in EMI, power, or component lead times. ⚙️Architecture & Schematic Capture: I build a logical, hierarchical schematic and perform initial BOM scrubbing to ensure all parts are in production. ⚙️Stackup & Layout Engineering: I design the layer stackup for impedance control and route all signals using simulation-led SI/PI best practices. ⚙️DFM/DFT Verification: I run a comprehensive audit against 100+ manufacturing rules to ensure your board is ready for the assembly line. ⚙️Prototyping & Assembly: I manufacture the first physical units in my in-house lab, allowing for immediate physical validation. ⚙️Bring-Up & Bench Testing: I power on the boards, verify every voltage rail, and probe critical signals to ensure they meet your specs. ⚙️Handover & Support: You receive the full source files, manufacturing pack, and a "Bring-up Guide" to help your firmware team get started immediately. Tools/Stack 🔧EDA: Altium Designer (Primary), KiCad, EasyEDA, LT Spice, Solidworks, Onshape 🔧Lab: 4-Channel 500MHz Oscilloscope, Spectrum Analyzer, Logic Analyzer, Thermal Camera, SMT Pick-and-Place line Great fit if… 🤝 You are a startup needing a partner who can build working hardware, not just deliver files. 🤝 You have a high-complexity design (DDR, USB, HDMI) that requires precision layout. 🤝 You need a "turnkey" solution from design through small-batch production. 🤝 You have an existing design that is failing EMI/EMC or has stability issues.

Project Manager | Virtual Assistant | Admin, Accounting & Operations Support Hello! I’m Nirosha, a dedicated and highly organised Virtual Assistant and Project Manager with 5 years of experience supporting businesses, nonprofit organisations, startups, and international teams across the USA, UK, Sri Lanka, and global markets. I specialise in project coordination, administrative support, accounting assistance, campaign management, social media management, event coordination, fundraising support, and business operations. I am confident working with different teams, managing multiple tasks, improving workflows, and helping organisations complete work on time with clear communication and professional support. My goal is to help clients save time, stay organised, improve productivity, and manage daily operations smoothly. How I Can Support You Project Management & Coordination I can help with project planning, task tracking, deadline management, workflow organisation, team coordination, meeting follow-ups, progress updates, and reporting. Administrative & Business Support I can assist with email management, calendar management, meeting scheduling, document preparation, data entry, online research, client communication, file organisation, and daily business administration. Accounting & Finance Support With my academic and professional background in accounting, banking, insurance, and finance, I can support invoice tracking, expense recording, financial data entry, reconciliation support, Excel reports, bookkeeping-related tasks, and basic accounting administration. Social Media Management I can support social media page management, content planning, caption writing, post scheduling, engagement tracking, basic performance reporting, and online community coordination. Event Management Support I can help with online and offline event coordination, participant communication, registration tracking, agenda preparation, reminder messages, meeting support, follow-ups, and post-event reporting. Campaign & Fundraising Support I can support awareness campaigns, fundraising campaigns, donor communication, outreach tracking, campaign planning, volunteer coordination, response monitoring, and campaign reporting. Software & Digital Tool Support I have strong software literacy and can quickly learn new platforms. I can support project management tools, communication platforms, office tools, accounting software, CRM systems, social media tools, cloud storage, and online collaboration systems. Tools & Platforms I Can Work With Monday, Trello, Asana, Slack, Google Workspace, Microsoft Office, Excel, PowerPoint, Word, Outlook, Zoom, Google Meet, QuickBooks, Xero, Zoho, HubSpot, WordPress, Wix, social media platforms, CRM systems, Make automation platform, Zapier, and AI tools such as ChatGPT. Why Clients Can Trust Me I am reliable, detail-orientated, proactive, and easy to communicate with. I understand the importance of deadlines, confidentiality, accuracy, and professional communication. I am recognised for strong leadership, problem-solving, teamwork, and process improvement skills. My experience in project management, administration, finance, events, campaigns, and fundraising allows me to provide well-rounded support for busy professionals and growing organisations. Whether you need short-term project support or long-term operational assistance, I am ready to help your business or organisation run more efficiently.