20+ Years in Product & Delivery Leadership | Head of Product @ T & A Technologies | Top Rated Plus
If you're building or scaling a SaaS, AI-enabled, or digital product and execution feels chaotic — unclear scope, shifting priorities, engineering misalignment, or uncertainty around how AI should fit into the product — that’s where I operate best.
I’m a Fractional Product & Delivery Leader with 20+ years of experience helping founders, startups, and growing teams turn complex business ideas into structured, practical, and scalable digital products.
My experience spans SaaS platforms, AI-enabled products, conversational AI, business automation, enterprise systems, and product-led startups. I work at the intersection of business, product, engineering, and AI — translating business objectives into clear product strategy, workflows, requirements, delivery plans, and measurable outcomes.
I currently serve as Head of Product at T & A Technologies, where I lead product strategy and structured delivery initiatives, including AI-driven automation and conversational business platforms. When needed, I can also bring in a trusted engineering team so strategy and execution remain tightly aligned.
AI & Intelligent Automation
• AI product strategy and use-case definition
• AI agents and conversational AI
• AI-powered customer engagement workflows
• Knowledge-driven AI assistants
• Business process automation
• AI-enabled SaaS product design
• Prompt and conversation flow design
• AI-assisted lead qualification and customer support
• WhatsApp / Messenger automation
• AI requirements, acceptance criteria, and workflow modeling
• Human-in-the-loop AI processes
• AI feature prioritization and roadmap planning
I focus on using AI where it creates measurable business value — not adding AI simply because it is fashionable.
I Step Into Environments Where
• Product vision is clear but delivery lacks structure
• Scope keeps evolving without control
• AI ideas need to be translated into practical product features
• Engineering teams need clearer business and functional requirements
• Teams need stronger ownership and governance
• Product, business, and engineering teams are not fully aligned
• Founders want visibility without micromanaging
• Existing business processes need automation or AI enablement
What I Deliver
✔ Product discovery & roadmap structuring
✔ AI use-case discovery & solution definition
✔ MVP definition & phased execution planning
✔ Business & functional architecture modeling
✔ Business process analysis & workflow automation
✔ User stories with clear acceptance criteria
✔ PRDs, BRDs, functional requirements & specifications
✔ AI agent and conversation flow requirements
✔ SaaS workflow and UX improvement
✔ Delivery governance & sprint control loops
✔ Risk & dependency management
✔ KPI dashboards for product/project health
✔ Cross-functional stakeholder alignment
✔ Vendor and platform evaluation
Experience Across Domains
• AI-enabled SaaS platforms
• Conversational AI & automation
• SaaS & subscription systems
• Social & community platforms
• Real-time messaging & VoIP
• Gamification ecosystems
• eLearning / LMS platforms
• ERP-integrated systems including SAP Business One & SAGE Evolution
• Marketplace & wallet integrations
• Booking and service-management platforms
• Mobile and web applications
My Delivery Philosophy
Most digital projects don’t fail because of a lack of talented developers. They fail because of unclear scope, weak ownership, poor requirements, shifting priorities, weak communication, and missing delivery control loops.
I implement structured frameworks including Definition of Ready / Definition of Done, ownership matrices, sprint cadence discipline, risk escalation, backlog governance, embedded QA, release planning, and product/delivery KPIs.
Why Clients Work With Me
• 20+ years across software, product, business analysis, and delivery
• Strong experience bridging business and engineering
• Practical understanding of AI-enabled products and automation
• Strong systems-thinking mindset
• Experience managing distributed teams
• Ability to operate effectively in ambiguous environments
• Outcome-focused approach
• Upwork Top Rated Plus with 100% Job Success
Business Analysis
Business Process Modeling
AI Product Management
Product Demonstration
User Stories
Product Management
Process Development
Process Documentation
AI Consulting
Muhammadu Siddik M.
Colombo, Sri Lanka
$35/hr
4.9
86 jobs
As a seasoned RFP specialist with a distinguished track record in the technology industry, I bring a wealth of experience garnered from esteemed companies like IBM, and PwC, and a portfolio of leading tech consulting firms. With a profound understanding of RFP/Bid management, I have successfully navigated the intricate landscapes of technology-related RFPs, RFIs, EoIs, and the broader spectrum of RFx processes.
My career has been defined by an unwavering commitment to excellence in RFP creation, response strategy, and proposal development. I have not only honed my skills within corporate giants but have also extended my expertise to a global clientele through freelance engagements on platforms like Upwork.
Key competencies and strengths:
Strategic RFP/Bid Management: I excel in devising meticulous bid management strategies, ensuring that every response aligns with client goals and objectives while maintaining compliance with industry standards and requirements.
RFP/RFB/RFI Expertise: My proficiency spans the entire range of RFx processes, from Request for Proposals (RFPs) to Request for Bids (RFBs) and Request for Information (RFIs). I have consistently delivered high-impact responses in these domains.
Technology Domain Knowledge: With a background in technology consulting, I possess a deep understanding of the tech industry's nuances, trends, and best practices, making me adept at crafting tailored, industry-specific responses.
Proposal Development: I am skilled in developing comprehensive, client-centric proposals that showcase technical acumen, innovation, and a keen understanding of client needs.
Upwork Freelance Experience: My expertise extends to the freelance realm, where I have assisted numerous clients in optimizing their RFP processes, enhancing response quality, and securing valuable contracts.
Client-Centric Approach: I pride myself on fostering collaborative partnerships with clients, aligning closely with their objectives to drive successful RFP outcomes.
I am dedicated to delivering results-driven solutions in the technology space, leveraging my deep-rooted industry knowledge and refined RFP expertise. Whether you require a seasoned professional to manage complex RFP processes, craft compelling responses, or develop winning proposals, I am the trusted specialist to guide you through every facet of your RFx journey.
Requirement Analysis
Technical Writing
User Manual
Microsoft Visio
Request for Quotation
Activity Diagram
Request for Proposal
Proposal Writing
User Stories
Software Documentation
Tech & IT
Bidding
Tender Document
RFP Writing
Business Consulting
Matheesha A.
Colombo, Sri Lanka
$60/hr
5.0
28 jobs
✅ Highly Qualified Elite Business Management and Finance Professional Freelancer on Upwork with 🌟BBA, MBA (Merit) UWL, ACMA (UK), CGMA, ACIM (UK), CPA (AUS)🌟Elite Academic and Professional Accreditations🌟 and of course which means more than Guaranteed Satisfaction for your jobs from elite academic and professional bodies.
✅ I have worked with High Profile Clients through out my career including government officials and contributed for 🌟Gold Award Winning Annual Reports🌟 as well as Analytical Reports which were even presented to the 🌟Prime Minister🌟 when I was working as Management Accountant of First Ever Green University of South Asia.
✅I will provide my analytic and writing services in any management related areas.
- Strategy and Organization
- Corporate Development
- Marketing & Branding
- Management Accounting
- Corporate Finance
- Globalization
- Operations Management
- Organizational Management
- Sustainability
- Strategic Planning
- Digital Business
✅ I am New on Upwork but will provide my best to satisfy your needs with intention to provide you 🌟More than Value for Money🌟.
Business Analysis
Finance & Accounting
Tech & IT
Financial Accounting
Feasibility Study
Proofreading
Business Proposal Writing
Pitchbook
Management Consulting
Strategic Plan
Academic Writing
Article Writing
Academic Editing
Report Writing
Subhani L.
Colombo, Sri Lanka
$25/hr
5.0
1 jobs
I am a Technical Project Manager and Certified Project Management Professional (PMP®) with 10+ years of experience delivering U$10M+ in AI, SaaS, Cloud, E-Mobility, E-commerce, B2B & B2C software programs across the US, UK, Australia, and Asia. I specialize in Agile Project Management, Technical Project Management, end-to-end delivery execution, and scaling Generative & Agentic AI products from prototype to production.
Over the last 2 years, I have focused exclusively on AI-driven product delivery, helping founders and CTOs turn early-stage ideas into structured, production-ready systems. I combine technical project management, project scheduling, governance,communications,decision making and management skills to bring clarity to complex engineering environments.
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⚡ Are you facing Startup Chaos?
Are you a Tech Founder or CTO struggling with missed deadlines, unclear project plans, or an AI/SaaS product that is stuck in POC mode and cannot scale?
I act as your delivery and execution partner not just a task tracker. I bring structure through strong project scheduling, roadmap clarity, and disciplined execution so engineering teams can move faster with confidence. I also support structured decision-making, ensuring business priorities are translated into actionable development workflows.
*********************************************************************************************
🚀 What I Deliver Immediately
1. Roadmap Audit & Project Planning
I analyze your current SaaS or AI product and create a structured execution roadmap with clear project plans, milestones, dependencies, and delivery sequencing.
2. Sprint Setup & Agile Execution
I design and implement Agile workflows using Jira, Asana, Smartsheets, or other PM Tools including:
Sprint planning, sprint reviews, retrospectives
Backlog structuring and prioritization
Project scheduling and milestone tracking
Cross-team alignment and execution flow
3. Delivery Optimization & Governance
I build strong delivery systems using Agile frameworks and PMBOK practices, ensuring:
Vendor coordination and management skills across teams
Risk and compliance tracking
Clear reporting using Microsoft Excel dashboards and status reports
Strong stakeholder communications
4. AI & SaaS Scaling Support
I help scale AI systems using:
LangGraph, Azure OpenAI, AWS ECS
Human-in-the-loop (HITL) validation
API development coordination and QA engineering oversight
Production readiness and performance tuning
🛠️ Key Problems I Solve
The Black Box Engineering Problem (business ↔ technical misalignment)
Broken PMO and weak Agile execution structures
Founder bottlenecks in decision-making and delivery tracking
Poor project scheduling and lack of structured execution planning
Unclear or missing project plans and delivery governance
📈 Proven Results
Improved SaaS product capability by 30% through Agentic AI integration (LangGraph-based architecture)
Reduced enterprise invoice processing time from days to 1 hour using AI automation (AWS + Azure OpenAI)
Achieved 85% model accuracy within 3 months through structured testing and Agile delivery cycles
Built scalable delivery workflows using Jira, Asana, and Slack, improving sprint velocity and execution clarity
📌 Tools & Skills
Project Management Tools: Jira, Asana,MS Projects,Microsoft Excel, Smartsheet, Confluence
Methodologies: Agile Project Management, Scrum, Kanban, Hybrid Delivery, PMBOK
Technical Exposure: API Development, QA Engineering coordination, Cloud (AWS, Azure), Generative & Agentic AI
Core Strengths: Project Scheduling, Project Plans, Vendor Management, Decision Making, Communications
🌐Available in supporting Global Timezones
I support global teams across CST, PST, EST, and GMT time zones with fast response times via Slack,MS teams,Gmeet,note taker Fireflies,Fathom,Otter.ai amongst other tools. My focus is simple: turn complexity into structured execution and deliver predictable outcomes.
Asana
Jira
Microsoft Project
Product Backlog
Product Launch
Product Roadmap
Project Delivery
Project Management
Technical Project Management
Startup Consulting
Agile Project Management
Stakeholder Management
Digital Project Management
Project Plans
Project Scheduling
Communications
Decision Making
Management Skills
Project Management Professional
Project Management Office
Ranidhu G.
Colombo, Sri Lanka
$10/hr
5.0
1 jobs
I’m a Data Engineer and Machine Learning Specialist focused on building intelligent, scalable solutions at the intersection of data infrastructure and AI. With a strong foundation in data science, cloud-native technologies, and LLM integrations, I help clients turn raw data into powerful insights, automation, and real-world impact. Whether it's architecting data pipelines, developing ML models, or deploying GenAI solutions — I bring a full-stack mindset and engineering discipline to every project.
🔧 What I Can Do for You:
Develop robust ETL/ELT pipelines using PySpark, SQL, and Azure Data Factory
Build and deploy ML models for classification, regression, NLP, and forecasting
Design and implement cloud-native data architectures on Azure and Databricks
Create LLM-powered applications using OpenAI, LangChain, and vector databases (RAG systems)
Ensure data quality, observability, and pipeline resilience using best practices
Deliver end-to-end automation for analytics, dashboards, and AI workflows
🛠️ Tools & Technologies I Use:
Languages & Libraries: Python, SQL, PySpark, Scikit-learn, Pandas, LangChain
Cloud & Platforms: Azure (Blob, OpenAI, AI Search, Data Factory, Cosmos DB), Databricks
ML & AI: GPT, embeddings, prompt engineering, MLflow, MLOps workflows
Data Visualization: Power BI, Matplotlib, Seaborn
DevOps & Deployment: Docker, Git, CI/CD
✅ Why Work With Me:
Clean, maintainable, and scalable solutions
Focus on business value, not just code
Timely delivery and clear communication
Flexible across short-term tasks or long-term systems
Let’s connect and build data-driven, AI-enhanced systems that actually deliver value.
Data Extraction
ETL
ETL Pipeline
Machine Learning
Artificial Intelligence
Machine Learning Model
Microsoft Azure
Cloud Architecture
Amazon Web Services
OpenAI API
Chatbot Integration
n8n
Maurice J.
Colombo, Sri Lanka
$28/hr
4.9
26 jobs
Are you looking to work with Odoo?
With almost 7 years of experience as a Business Analyst and Developer handling multiple projects with modules such as Accounting, Inventory, Sales, Purchase and many more as well as creating multiple custom modules to enhance the functions of Odoo ERP.
I am a dedicated and hard-working individual who is client-oriented and would provide my best support in making your life with Odoo a reality. As Odoo is one of the most fastest-growing ERP solutions in the market, I can help you scale up your business with the help of Odoo.
Using my functional and technical knowledge, I can guide you through your implementation of Odoo as well as complete any developments that you may require to match Odoo to your business process
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
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