Hire the Best EduIQ.com Net Monitor for Employees Specialists

I am a detail-oriented professional with 8 years of experience in payroll, customer service, administrative support, and digital content creation. I have extensive experience processing U.S. payroll using ADP RUN, SAP, and TOPS, handling payroll corrections, payroll taxes, account setup, client support, and payroll compliance. I was promoted to Subject Matter Expert (SME), where I coached new hires, handled escalations, and supported cross-functional teams. My skills include U.S. payroll processing, QuickBooks and Xero bookkeeping, Canva design, children's workbook and storybook creation, Microsoft Office, Google Workspace, Salesforce, data entry, internet research, customer support, and print-ready PDF design. I also hold certifications in **QuickBooks Bookkeeping**, **Xero Bookkeeping**, and **Teaching English as a Foreign Language (TEFL)**, demonstrating my commitment to continuous learning and professional development. I am dedicated to delivering accurate, high-quality work while meeting deadlines.

I help founders, executives, and growing teams stay organized, manage day-to-day operations, and make sure important priorities don’t fall through the cracks. My experience covers executive and administrative support, operations coordination, account management, team leadership, bookkeeping, recruitment, customer service, and trust and safety. I have managed remote teams, coordinated international accounts, supported healthcare recruitment, maintained financial records, and handled sensitive verification work for Upwork. I’m not just here to complete a list of tasks. I take ownership, anticipate next steps, organize moving parts, and create dependable workflows that help businesses run more smoothly. WHAT I DO 👔 EXECUTIVE & ADMINISTRATIVE SUPPORT I help executives manage priorities, communications, schedules, documents, records, follow-ups, research, and recurring administrative responsibilities. I work with discretion and understand how to handle confidential business information professionally. 🗂 OPERATIONS & SYSTEMS COORDINATION I bring structure to scattered tasks and recurring processes. I can organize workflows, maintain trackers, document procedures, coordinate handoffs, monitor deadlines, and keep projects moving. My support includes: SOP and process documentation Project and task coordination Workflow organization Deadline and follow-up tracking Team accountability Onboarding processes Quality-control checklists Status reports and operational updates CRM and database organization 🤝 ACCOUNT & CLIENT MANAGEMENT I currently manage an international client account and lead a four-person remote team. I coordinate workloads, monitor service quality, handle client and customer communications, resolve escalated concerns, and keep daily operations organized. 👥 TEAM LEADERSHIP & RECRUITMENT I have managed teams across customer service, account operations, and healthcare recruitment. For a North Carolina healthcare company, I led a five-person team supporting nurse recruitment and onboarding. I can assist with candidate outreach, interview scheduling, applicant tracking, onboarding requirements, follow-ups, training coordination, and recruitment database management. 📊 BOOKKEEPING & FINANCIAL ADMINISTRATION I have hands-on QuickBooks experience and can support: Invoicing and payment tracking Financial record maintenance Basic financial reports Supplier and customer coordination Account inquiries Transaction documentation 💬 CUSTOMER SERVICE & COMMUNICATION I provide clear, professional customer support across digital channels. I can manage inquiries, track unresolved issues, handle escalations, maintain response standards, and help improve customer-service workflows. 🔐 TRUST, SAFETY & CONFIDENTIALITY As part of Upwork’s Identity Document Review team, I verified freelancer and client documents according to platform procedures. This strengthened my attention to detail, judgment, confidentiality, risk awareness, and ability to document decisions accurately. MY STRENGTHS Proactive Follow-Through · Executive Support · Operations Coordination · Process Documentation · Account Management · Team Leadership · Recruitment Support · Bookkeeping · Customer Service · Confidentiality · Problem-Solving TOOLS & SYSTEMS QuickBooks · CRM Platforms · Project Management Software · Customer Support Systems · Spreadsheets · Reporting Tools · Social Media Platforms · Remote Collaboration Tools I’m based in the Philippines (UTC+8) and can support international executives and distributed teams. If you need a dependable Executive VA who can organize the details, coordinate your operations, and take genuine ownership of the work, let’s talk.

I’m Your LMS & Digital Systems Collaborative Partner I’m your collaborative partner who takes care of the LMS administration, user support, system coordination, and day-to-day digital tasks that can distract you from your core responsibilities. I help institutions and teams manage their learning platforms effectively from user onboarding and account management to course administration, troubleshooting, reporting, and technical support. Make me your collaborative partner, and I’ll help you keep your LMS, users, learning resources, and digital workflows organized and running smoothly. You’ll Benefit From My Key Strengths: LMS Administration: User enrolment, account management, course setup, permissions, learning-content management, and platform support. User & Student Support: Resolving login, access, password, course, and platform-related issues while ensuring a smooth user experience. Learning Platform Management: Monitoring LMS activities, maintaining course structures, updating learning materials, and supporting instructors and learners. CRM & Customer/User Management: Managing user information, interactions, support requests, and records using CRM and information-management tools. Live Chat & Support: Responding to users through live-chat and support platforms, escalating technical issues when necessary, and maintaining timely communication. Team Collaboration: Working with tools such as Microsoft Teams and Slack to coordinate tasks, communicate with teams, and manage workflows. Messaging & Communication: Supporting users through digital messaging platforms and ensuring important information gets to the right people at the right time. Data & Reporting: Using Excel, SQL, Power BI, and other analytics tools to organize information, generate reports, monitor activities, and support data-driven decisions. IT & Systems Support: Troubleshooting systems, assisting users with technology related issues, managing access and permissions, and supporting institutional digital infrastructure. My Goal You focus on teaching, learning, students, and your core responsibilities. I’ll help keep the technology, users, data, and digital learning environment organized and running efficiently.

🏆 𝟔+ 𝙔𝙚𝙖𝙧𝙨 𝙀𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 | 𝙃𝙍 𝙂𝙚𝙣𝙚𝙧𝙖𝙡𝙞𝙨𝙩 & 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 Skilled, passionate, and proactive professional offering comprehensive support across 𝙃𝙪𝙢𝙖𝙣 𝙍𝙚𝙨𝙤𝙪𝙧𝙘𝙚𝙨 𝙂𝙚𝙣𝙚𝙧𝙖𝙡𝙞𝙨𝙩 𝙩𝙖𝙨𝙠𝙨, 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙧𝙤𝙡𝙚𝙨, and 𝙁𝙞𝙣𝙖𝙣𝙘𝙞𝙖𝙡 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨. 🤍 𝙊𝙫𝙚𝙧𝙬𝙝𝙚𝙡𝙢𝙚𝙙 𝙬𝙞𝙩𝙝 𝙃𝙍 𝙖𝙣𝙙 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙬𝙤𝙧𝙠? 😥 Don't worry—I’ve got you covered! 😎 Look no further. I help startups and growing companies build people systems that actually work, so you can focus on scaling and growing your business. Let’s streamline your workflow with an expert in 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 and 𝙃𝙍 𝙂𝙚𝙣𝙚𝙧𝙖𝙡𝙞𝙨𝙩 𝙨𝙪𝙥𝙥𝙤𝙧𝙩. Here’s how I deliver unmatched value, with heart: 🤍⬇️⬇️⬇️ ✨ 𝙃𝙪𝙢𝙖𝙣 𝙍𝙚𝙨𝙤𝙪𝙧𝙘𝙚𝙨 𝙊𝙛𝙛𝙞𝙘𝙚𝙧 / 𝙎𝙪𝙥𝙚𝙧𝙫𝙞𝙨𝙤𝙧 I handle all HR responsibilities, including: •Talent Management & Succession Planning •Employee Relations & Engagement •Performance Appraisal/Evaluation •Recruitment & Talent Acquisition •Wrote Employment documents •Wrote Code of Discipline •HR Strategy & Analytics •HR Administration •HR Management •Wrote HR Policy •BPO •HRIS •ATS •Health, Safety & Wellness •Records/File management • Labor Compliance and Relations •DOLE Compliance and Inspection •Organizational Development / OD •Training, Learning, and Development •Employee Compensation and Benefits 𝙋𝙧𝙚𝙫𝙞𝙤𝙪𝙨 𝙍𝙤𝙡𝙚𝙨: HR Officer, HR Supervisor, HR Specialist, HR Assistant, HR Consultant, HR Virtual Assistant ✨ 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 Detail-oriented and results-driven assistance with high integrity. Services include: •Assisting in addressing employee concerns •Proofreading documents •Task management •Data entry •Research tasks •Monitoring important tasks • Scheduling appointments and meetings •Coordinating events and ad-hoc tasks •Supporting operations with needed resources ✨ 𝘼𝙙𝙙𝙞𝙩𝙞𝙤𝙣𝙖𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 Auditor | Personal Assistant | Customer Service | Data Entry | Research | File Management Let’s work together to bring your vision to life by adding the right talent to your team. 𝐖𝐡𝐲 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐦𝐞? ✔ 6+ years of hands-on HR Generalist experience ✔ Proactive, detail-oriented, and DOLE-compliant ✔ Upwork Rising Talent - proven freelancer quality ✔ Can set up HR from scratch for startups and SMEs 𝙒𝙝𝙖𝙩 𝙄 𝙗𝙧𝙞𝙣𝙜 𝙩𝙤 𝙩𝙝𝙚 𝙩𝙖𝙗𝙡𝙚: ✔ Extremely organized ✔ Detail-oriented ✔ Curious and resourceful ✔ Comfortable learning independently ✔ Strong written communicator ✔ Passionate about improving processes ✔ Excited to build something from the ground up 𝘼𝙡𝙨𝙤 𝙥𝙧𝙤𝙫𝙚𝙣 𝙖𝙣𝙙 𝙡𝙚𝙜𝙞𝙩 𝙞𝙣 𝙬𝙤𝙧𝙠𝙞𝙣𝙜 𝙧𝙚𝙢𝙤𝙩𝙚𝙡𝙮: ✔ Tech-savvy ✔ Working on compliance topics ✔ Experienced with AI tools ✔ Comfortable building documents, spreadsheets, and presentations ✔ Excellent at online research ⭐ 𝙃𝙖𝙫𝙚 𝙮𝙤𝙪 𝙛𝙤𝙪𝙣𝙙 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙛𝙞𝙩 𝙛𝙤𝙧 𝙮𝙤𝙪𝙧 𝙥𝙧𝙤𝙟𝙚𝙘𝙩? ⭐ 🕕 Looking forward to connecting on the right job, at the right time, with you. 𝙔𝙤𝙪𝙧 𝙥𝙧𝙤𝙖𝙘𝙩𝙞𝙫𝙚 𝙖𝙣𝙙 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 𝙍𝙞𝙨𝙞𝙣𝙜 𝙏𝙖𝙡𝙚𝙣𝙩 𝙃𝙍 & 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩, 𝙈𝙞𝙩𝙯𝙞𝙚 𝙈𝙖𝙚 𝙀.

*** Proud of my UpWork Expert-Vetted profile, only granted to the top 1% — pre-screened by Talent Managers and experts in their field. *** As a Senior Learning Technology Consultant with over 250 successfully completed projects in the e-Learning Software Development industry, I bring over 14 years of experience in learning technology solutions. My expertise now encompasses the strategic integration of AI-driven learning technology tools to deliver advanced and more efficient strategies for implementation, administration, and enhanced user journeys for end users of Learning Management Systems (LMS). I have managed and lead Learning Tech Consultant, Project Management, Design, and Engineering Teams focused on LMS creation, customization, and implementations with systems such as Moodle, Capsule LMS, Totara, Mahara, Paradiso LMS, CrossKnowledge Learning Suite, LearnDash, LearnWorlds, eFront, and Talent LMS. Furthermore, I specialize in the creation of interactive SCORM courses using authoring tools like Articulate Storyline and RISE. My focus is on supporting the delivery, enhancement, and maintenance of Compliance Certifications and Continuing Education (CE or CEU) content and material via SCORM across various industries, now with a keen understanding of how AI can optimize these processes for all various roles within an LMS. I am committed to upholding the highest quality standards within organizations and ensuring the application of proven Learn Tech industry practices and best practices tailored to your specific LMS. I have a strong track record of providing impactful input to Fortune 500 corporations, State Universities throughout the US, government organizations, and global small and midsize businesses by optimizing live systems and guiding the evolution of internal processes, e-learning tools, platforms, and their content, now with an emphasis on leveraging AI for improved efficiency and user experience. I am deeply invested in continuous growth and contribute through leadership, process development, and detail-oriented Project Management skills as a bilingual Senior e-Learning Consultant and Learn Tech Project Manager for your team and project. I am particularly excited about leveraging AI-powered solutions to drive innovation and efficiency in your learning ecosystem and am eager to become a key contributor to the success of your organization and all projects we collaborate on. Digital Learning Solutions, LXP, LMS and e-Learning Content Services (including AI-Driven Enhancements): LMS Selection, Scoping and Implementation Consulting (including identification of AI-powered features and integrations) Upgrades (Moodle LMS / Totara LMS) Revamping sites or LMS LMS Administration and governance (including AI-driven automation and insights) LMS Theme Creation or enhancement LMS plugin development, creation, installation and maintenance (including AI-powered plugin recommendations) LMS Multi-tenant LMS Custom Development (including integration of AI functionalities) LMS Data integration (SSO, User Provisioning, Enrollment, and Completion records / Exports & Imports) LMS KPI Identification and Success Campaigns (leveraging AI analytics for deeper insights) LMS Localization and Translation LMS Mobile App creation & Implementation Salesforce and LMS Integration Woocommerce and LMS integration Magento and LMS Integration (Moodle, and Skyprep) Zoom, Webex, BBB and other meeting tools and LMS integration SCORM Interactive course creation for LMS Creation, enhancement and maintenance of Compliance Certifications, and Continuing Education (CE or CEU) content and material via SCORM (exploring AI tools for content generation and personalization) Ready to deploy and customize content sources (Videos, Interactive content, PDFs, eBooks, Study Material) Experienced in the Following Learning Management Systems LMS: Moodle, MyQuest, Capsule LMS, eFront, Totara, Mahara, Paradiso LMS, CrossKnowledge Learning Suite, Blackboard, LearnDash, IOMAD, Talent LMS, Matrix LMS, Litmos, Lessonly, LearnWorlds, Open Edx, Kajabi, Skyprep, Thinkific, and Ellis.

I help US-based businesses build compliant, high-performing HR systems — from scratch or optimized for scale. With 5+ years spanning Talent Acquisition, Organizational Development, Performance Management, and HR Compliance, I've partnered with teams across hospitality, export, and corporate sectors to reduce time-to-hire, improve retention, and build people-first cultures that actually stick. Here's what I bring to your organization: • Full-cycle recruitment & ATS management — from job posting to offer letter • HR policy development & Employee Handbook creation (FMLA, FLSA, ADA, I-9 compliant) • Performance management frameworks — KPIs, SMART goals, appraisal systems • HRIS implementation & payroll optimization (BambooHR, ADP, Workday) • Employee engagement, retention strategies & onboarding programs • Organizational Development — learning frameworks, succession planning & change management • G Suite (Google Docs, Google Excel, Google Forms, Google Calendar, Google Slide, Google Hangouts, Google Meet, Gmail) • Employer branding — LinkedIn strategy, job descriptions & talent pipeline building In my current role as HR Manager, I've logged 1,800+ hours managing end-to-end HR operations for a US-based client — supporting recruitment cycles, policy compliance, performance reviews, and day-to-day people operations. Previously, as People & Culture Business Partner and Assistant Manager HR & OD, I led cross-functional teams, built training programs from the ground up, and implemented structured appraisal systems that improved manager accountability and employee satisfaction scores. Whether you're a US startup building HR infrastructure from day one, a growing SMB looking to formalize your people processes, or an established business needing ongoing HR support — I can step in as your dedicated People & Culture partner. Let's build a workplace that's not just compliant — but one your team actually loves showing up to. Book a consultation or send me a message. I respond within 4 hours.