Hire the best Following procedures Freelancers in Nigeria

Check out Following procedures Freelancers in Nigeria with the skills you need for your next job.
  • $10 hourly
    Hi, I'm Kareem Adekola. I have designed and developed many highly optimized websites and stores in Shopify. Services I can provide using Shopify:- ✅ Shopify Partner | Shopify | Shopify 2.0 | Design Shopify stores | Shopify Store Development | Shopify App | Shopify Plus | Liquid Code. ✅ Shopify Store Creation from Scratch. ✅ Shopify Store Setup ✅ Shopify Theme Customization ✅ Shopify Product Management, Order Processing ✅ SEO Optimization, Responsive Design, Performance Optimization, Troubleshooting, and Support ✅ Shopify Integration of custom payment gateway in the Shopify store. ✅ Shopify Custom checkout integration in Shopify ✅ Shopify API Integration and Development. ✅ Increase website performance. ✅ Custom checkout integration in Shopify ✅ Optimizing e-commerce performance and improving user experience to increase sales. ✅ Third-party API integration ✅ Landing page design ✅ Website redesigning ✅ PSD/Figma/Adobe XD to Theme design. ✅ Graphic & Logo designs ✅ Responsive website designing. ►If these are your priorities, click the "𝐢𝐧𝐯𝐢𝐭𝐞" button and we can start. I will reply to you within 30 Minutes. Thank you Kareem A.
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    WordPress Development
    Ecommerce SEO
    Resume Writing
    Following Procedures
    Facebook Ads Manager
    Inline Banner Design
    Logo Design
    Shopify Templates
    Set Up Shopify Site
    Shopify Theme
    Dropshipping
    Shopify Dropshipping
    Social Media Marketing
    Shopify SEO
    Shopify Website Design
  • $8 hourly
    📌100% RELIABLE | FLAWLESS DELIVERY | READY TO GET STARTED IMMEDIATELY | AVAILABLE 7 DAYS A WEEK! I respond promptly, and you can trust me to consistently deliver outstanding results. I am an Upwork-Certified Customer and Sales Support Expert with 8+ Years in Customer Service, Administrative & Sales Support | 17 Years of Legal Expertise | STR & Airbnb Specialist | I am committed to exceeding expectations and driving your business forward. Let me enhance customer engagement, streamline your support processes, and deliver measurable results that ensure customer retention. Looking for top-tier customer service, administrative and sales support that truly makes a difference? I am your TOP choice for the job, having me on your team would be a game-changer! With me on your team, you'll experience a level of dedication that drives client satisfaction and meaningful growth. I believe that exceptional customer experiences are the heart of a successful business. With over 8 years of hands-on experience in customer service, administrative and sales support, I bring a unique combination of empathy, problem-solving, and strategic thinking. From resolving customer inquiries promptly to building lasting client relationships, I’m committed to making every interaction count. Backed by 17 years of legal expertise, I ensure that every detail, from contracts to operations, is handled with precision and care. What I Offer: ✅ Customer Service Excellence: With 8+ years in customer support, I provide seamless assistance across phone, email, and live chat, ensuring every interaction leaves a positive impression and builds customer loyalty. ✅ Sales Support Expertise: I help drive sales growth by nurturing both B2B and B2C relationships, providing the right information at the right time, implementing sales strategies that work, negotiating with precision, and efficiently closing deals. ✅ Virtual Assistance: Let me handle the administrative tasks—whether it's client management, account management, scheduling appointments, managing emails, or handling data entry—so you can focus on growing your business. ✅ STR & Airbnb Management: I offer expertise in short-term rental (STR) operations, including property management, Airbnb arbitrage, and co-hosting services. Why Choose Me? ✅ Results-Driven: I’m not just here to complete tasks; I’m here to help you reach and exceed your business goals. ✅ Proven Expertise: With 8+ years in customer service, administrative and sales support and 17 years in legal and property management, I understand the full picture. ✅ Certified Professional: My Upwork Customer Service Certification showcases my dedication to top-tier support and service. ✅ Attention to Detail: I bring precision to every project, ensuring tasks are completed efficiently and to the highest standard. Skills & Tools: ✅ Customer support via phone calls, chats and emails. ✅ Customer Satisfaction, Retention and Customer Engagement. ✅ CRM Systems: GoHighLevel, Zendesk, Salesforce, Freshdesk, HubSpot, Zoho. ✅ Admin Management: Email management, Calendar scheduling, Document prep. (Google Calendar, and Outlook) ✅ Data Entry: Microsoft Excel, Google Sheet ✅ Project Management: Trello, ClickUp, Monday.com, Slack. ✅Property Management: PropStream, Zillow Rental Manager. ✅ Calendar management and Appointment scheduling (Google Calendar, and Outlook) ✅Email management, professional e-mail responses and follow-ups (Gmail, Outlook) ✅ Preparing meeting agenda and taking comprehensive minutes. ✅Preparing Slide presentations, forms, documents, and spreadsheets. ✅ Online research, lead generation, and data entry. ✅ File management (Google Drive, One Drive, Dropbox) ✅ Virtual assistance and Admin support for you and your team ✅ Social media content creation and management(LinkedIn, Instagram and Facebook). Client Success Story: ⭐️"Nancy is keen, efficient and friendly. She has been a great addition to our team!" 5.0 ⭐️⭐️⭐️⭐️⭐️ ⭐️ "I really enjoyed working with Nancy. She was diligent, committed and hard working. I would recommend her to anyone." 5.0 ⭐️⭐️⭐️⭐️⭐️ ⭐️ "Was a pleasure to work with Nancy. A real professional and we will hire in future again." 5.0 ⭐️⭐️⭐️⭐️⭐️ Available For: - Long-term contracts - Short-term projects - Hourly & fixed contracts Let's Get Started! Ready to Boost Your Business? If you’re looking for someone passionate about delivering remarkable results in customer service, administrative support, legal support, marketing and sales support, or Airbnb property management, kindly send me a message or click Hire. I'm committed to a long-term relationship. Let’s connect and start achieving results today! - I am Nancy Oleka, and I am dedicated to driving your continuous growth and success.
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    Management Skills
    Following Procedures
    Problem Solving
    Product Knowledge
    Legal
    Sales
    Phone Support
    Online Chat Support
    Email Support
    Project Management
    Data Entry
    Virtual Assistance
    Administrative Support
    Customer Service
    Customer Support
  • $55 hourly
    A highly customer-centric professional with a strong focus on delivering tailored solutions and exceptional service. Known for a friendly disposition and an innate ability to connect with others, I am a good listener who understands and prioritizes client needs. My solution-oriented mindset ensures challenges are met with effective strategies that provide tangible value. With a commitment to excellence and a passion for building lasting relationships, I consistently strive to exceed expectations and leave a positive impact in every interaction. Dedicated to fostering trust, reliability, and satisfaction, I bring energy and a people-first approach to every role I undertake.
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    General Transcription
    Data Entry
    Following Procedures
    Solution Selling
    Critical Thinking Skills
    Active Listening
    Team Alignment
    Communication Skills
    Cultural Adaptation
    Creative Strategy
  • $11 hourly
    I am emphatic and assertive. I have worked at developing clear communication skills that entail positivity and being emotionally intelligent. I am adaptive to day-to-day situations, and I have worked at constantly improving my listening skills which require open-mindedness, being insightful, and courteous. I have in my work life interacted with parents (who I see as my primary customers), encouraging feedback, ensuring that I provide solutions and resolve complaints. In my interaction with pupils, I encourage teamwork, attention to detail, focus on tasks, critical thinking, and motivation.
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    Communication Skills
    Following Procedures
    Incident Management
    Active Listening
  • $6 hourly
    Hello, I am a versatile and professional freelancer with focus on Customer Service, Telemarketing, Data entry, Lead generation, Executive/Personal assistant, social media management, content creation, graphic designs. I have a strong written and oral communication skills. Trained and experienced in resolving customer complaints and promoting conflict resolution. I have a diploma in Customer relationship management and Email organization, and a Bachelor's degree in Office Technology and Management/Secretarial studies. I am proficient in the use of MS office, Google suites, Meta Business Suites, Slack Zoho and other related CRM tools. I make use of the best software and technology to ensure swift delivery. I am a self-starter that works with minimal supervision and I thrive in a remote work environment I am adept in Email Management / Handling, Email Marketing, Data Entry, Mass Email, Hubspot, ActiveCampaign, Web Research, Administrative Support, Scheduling appointments, File Organization,Shopify customer support specialist, Social media management and Blogs, Graphic designs. Highlights of my skills include.... Phone etiquette Professionalism Multitasking Time management Interpersonal skills Written/verbal communication Attention to detail Email Management
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    Communication Etiquette
    Travel Planning
    Following Procedures
    Cryptocurrency
    Google Workspace
    File Management
    Administrative Support
    Virtual Assistance
    Customer Service
    Email Marketing
    Lead Generation
    Real Estate
    Cold Calling
    Data Entry
  • $6 hourly
    Hi, please call me Temmy. Your customers deserve a proficient customer support service, each client should be treated with utmost importance and relevance. I enjoy helping clients and I am skilled at building a sustainable customer base through my exceptional approach. I am a great communicator, over the phone, face to face and via email. I strive to work well under pressure and love to keep my workflow organized.
    vsuc_fltilesrefresh_TrophyIcon Following procedures
    Email Communication
    Product Knowledge
    Interpersonal Skills
    Following Procedures
    Multitasking
    Time Management
    Customer Satisfaction
    Survey Data Analysis
    Customer Service
    Customer Support Plugin
    Customer Support
    Email Support
  • $5 hourly
    I don't just resolve customer inquiries; I transform them into opportunities. With over five years of experience as a top-performing Customer Service Representative, I've consistently delivered exceptional service that exceeds expectations. I turn routine interactions into memorable experiences, and customer satisfaction into unwavering loyalty. With me on your team, exceptional customer service is not just a standard, but a hallmark of excellence. My expertise includes: ✅ Handling customer inquiries ✅ Resolving issues ✅ Proactive communication ✅ Maintaining detailed records ✅ Utilizing multiple communication channels My 5-year journey as a Customer Support Representative has included: ☑️ Improving customer satisfaction through effective problem-solving and personalised service ☑️ Increasing customer retention by building strong relationships and ensuring positive experiences ☑️ Gathering customer feedback to help improve products and services ☑️ Efficient handling of customer inquiries and complaints ☑️ Excellent communication skills, both written and verbal ☑️ Strong interpersonal skills to build and maintain customer relationships ☑️ Organised record-keeping and documentation ☑️ Problem-solving and conflict resolution ☑️ Data entry and management ☑️ Familiarity with CRM systems and support software I'm proficient in a range of tools and software, including: ✅ Customer Relationship Management: Salesforce, HubSpot, Zendesk ✅ Communication: Slack, Microsoft Teams, Zoom, Skype, Google Meet ✅ Email Management: Outlook, Gmail, Mailbird, Front ✅ Support Platforms: Freshdesk, Intercom, LiveChat ✅ Data Management: Google Sheets, Microsoft Excel I pride myself on being highly responsive and committed to delivering service that consistently meets or exceeds customer expectations. By entrusting your customer support needs to me, you'll ensure a positive experience for your clients and a stronger reputation for your business. Interested in learning more about how I can contribute to your success? Click the "Hire Me" button to schedule an interview and explore the possibility of working together.
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    Following Procedures
    Cultural Adaptation
    Product Knowledge
    Resolves Conflict
    Multitasking
    Enhanced Detailing
    Time Management
    Problem Solving
    Communication Skills
    Active Listening
    Technical Support
    Technical Project Management
    Phone Communication
    Customer Service
    Community Management
  • $7 hourly
    I am passionate about creating continuously great customer experiences. I am an organized and task-oriented person with problem problem-solving capabilities. I am an enthusiastic, reliable team player. I have worked in a fast-paced environment and developed the ability to work unsupervised and meet deadlines. Through my years in customer service, I have developed excellent communication skills and rapport building. I strongly believe in fully understanding customers' needs through active listening in order to achieve customer satisfaction. I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I have good knowledge of Microsoft Word, Excel, Google Docs, Google Calender, Google Spreadsheet. And I am very proficient in Zendesk. I take pride in everything I do and I guarantee the highest quality of work within my power if you hire me. I always demand the best from myself when it comes to excellent service delivery.
    vsuc_fltilesrefresh_TrophyIcon Following procedures
    Product Knowledge
    Customer Satisfaction
    Ticketing System
    Customer Service
    Following Procedures
    Social Media Engagement
    Customer Support
    Communication Etiquette
    Multitasking
    Order Tracking
    Email Support
    English
    Inbound Inquiry
    Zendesk
  • $6 hourly
    Are you looking for someone to delight your customers and make their experience unforgettable? Look no further! I’m a passionate Customer Service Professional with a knack for solving problems, building trust, and creating smiles. With 3 years of experience in customer support, I specialize in turning challenges into opportunities and keeping your customers coming back for more. Here’s why I’m the right fit for your business: ✅ Communication Pro: Clear, empathetic, and professional in calls, emails, and chats. ✅ Problem-Solving Champ: Quick to resolve issues while ensuring customers feel valued. ✅ Tech-Savvy Guru: Skilled with tools like Zendesk, Salesforce, and HubSpot. ✅ Customer Retention Expert: I don’t just solve problems—I build loyalty. Whether it’s a one-time project or ongoing support, I’ll be your secret weapon to level up your customer service game. Let’s work together to create exceptional experiences for your customers! Skills 💬 Live Chat & Email Support 📞 Inbound & Outbound Call Handling 🎯 Conflict Resolution 📊 CRM Management (Zendesk, HubSpot, Salesforce) 🚀 Customer Retention & Engagement Tools & Technologies I Use I leverage the best tools to ensure efficient and seamless customer support: CRM Platforms: Zendesk, Salesforce, HubSpot – managing tickets, tracking interactions, and building strong customer relationships. Communication Tools: LiveChat, Intercom, Freshdesk – for real-time support and multi-channel communication. Collaboration Tools: Slack, Microsoft Teams – ensuring team coordination and faster resolutions. Helpdesk Systems: JIRA Service Desk, Zoho Desk – handling complex technical queries with ease. Data & Reporting: Excel, Google Sheets, Power BI – analyzing trends and generating actionable insights to improve performance. Scheduling Tools: Calendly – for organizing customer calls and follow-ups. These tools empower me to deliver top-notch service while streamlining processes for your business success! Let’s connect and give your customers the 5-star treatment they deserve!
    vsuc_fltilesrefresh_TrophyIcon Following procedures
    Interpersonal Skills
    Communication Etiquette
    Alternative Dispute Resolution
    Following Procedures
    Order Fulfillment
    Answered Ticket
    Product Description
    Ticketing System
    Multitasking
    Customer Satisfaction
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