Hire the Best Atlassian JIRA Specialists
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As a seasoned IT professional with over seven years of diversified experience, I am proficient in providing exceptional IT support, efficient project management, and proficient system administration. My extensive knowledge spans troubleshooting, customer service, networking, system administration, and software development. This unique blend of expertise allows me to seamlessly navigate complex technical challenges while efficiently overseeing and coordinating projects to successful fruition. Key Strengths: 1. Exceptional IT Support Specialist: • Proficient in troubleshooting a wide array of technical issues and providing prompt and effective solutions to ensure minimal disruption and optimal user experiences. • Strong customer-centric approach, ensuring outstanding customer service and cultivating enduring relationships based on trust and satisfaction. 2. Efficient Project Manager: • Adept at managing projects throughout their lifecycle, from inception to completion, ensuring timely delivery, budget adherence, and high-quality outcomes. • Skilled in employing agile methodologies, facilitating effective communication among cross-functional teams, and swiftly adapting to changing project requirements. 3. Proficient Sysadmin with Software Development Acumen: • Extensive experience in managing and optimizing systems, enhancing security, ensuring high availability, and implementing robust disaster recovery and backup solutions. • Proficient in software development languages such as Python, Java, and C++, enabling a comprehensive understanding of software architecture and aiding in effective collaboration with development teams. Achievements: • Successfully achieved a First Contact Resolution (FCR) rate of 70% in IT support, optimizing team performance and elevating customer satisfaction. • Orchestrated seamless business transitions and setups for medium-sized offices, ensuring robust network topology and secure server-based enterprise environments. • Implemented cost-effective solutions and process improvements, resulting in substantial savings while enhancing operational efficiency. • Led cross-functional teams in the development and deployment of critical projects, ensuring timely delivery and meeting project goals consistently. • Handled IT Transition for 2 Startups to Medium and then Large Scale Companies as a hired IT Consultant. • Worked on a Software programming Team to produce over 4 Software products and 5 Websites. Educational Background: • Bachelor of Science in Computer Science 2017 Certifications: • Google Project Management • Google IT Support Professional Certificate • Agile with Atlassian Jira • Azure Serverless Applications • Data Storage in Azure • Microsoft Azure Data Engineering Associate (DP-203) • MySQL for Data Science People Skills. • Good Communication skills • Emotionally intelligent. • Customer-focused. • Problem-solving skills. • Quick thinking • Programming Knowledge • Networking Background • Database Management Knowledge • Microsoft Share-point • Windows Server Administration • System Analysis and Design Knowledge • Organized • Self-Motivated • Good Software utilization • Quick learning to processes. • Project Continuity • SharePortal Management • Active Directory

I am a 𝗣𝗠𝗣-𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 IT Project Manager. 𝗜 𝗵𝗮𝘃𝗲 𝘀𝗵𝗶𝗽𝗽𝗲𝗱 high-performing 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀, managed product development and projects 𝗳𝗿𝗼𝗺 𝗶𝗱𝗲𝗮 𝘁𝗼 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆, aligned teams, and brought ideas to life in fast-paced environments. If you need someone who delivers, on time and with excellence, I have done it again and again. Hire me. My name is IFE, an experienced 𝗣𝗠𝗣-𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 Project Manager, and I have a proven track record of turning stalled projects into successful market launches by combining strategic planning, effective execution, and hands-on technical team leadership. Here’s what I do best: ⦁ Project Management: PMP‑certified and proficient with Jira, Trello, ClickUp, and Google Workspace. Skilled in Scrum and Kanban methodologies. ⦁Technical team Leadership / People Management: CIPM‑certified, I lead technical teams; software engineers, product designers, testers and others to deliver live, high-performing software products passionate about championing diverse and inclusive teams that collaborate effectively. ⦁ Creative Problem‑Solving: A keen eye for detail and an innovative approach that delivers excellent results every time. Outside of work, you’ll likely find me creating art (painting or drawing), listening to podcasts, or catching up on the latest K‑drama. If you’re looking for a project manager who can align teams, define project scope, streamline execution, and drive results, I would love to connect! Let’s build something great together. IT Project Manager • Project Manager • Technical Project Manager • Product Manager • Agile Project Manager • Scrum • Kanban • Jira • Jira expert • Trello • ClickUp • Confluence • SDLC • Digital Project Manager • Stakeholder Management • Risk Management • Technical Leadership • Team Collaboration • Software Development • SaaS Project Manager • Product Development • Software Project Manager • Cross‑functional Teams • Resource Management • Project Scheduling • Roadmapping • Client Communication • Process Improvement • PMP Certified • CIPM Certified • Product Lifecycle • Remote Team Management • Sprint Planning • Stakeholder Communication • Requirements Gathering • Product Owner • Scrum master • Agile Software Development • Software Project Manager • Monday.com • Asana • Notion • Clickup • Google Workspace • Google sheet • Microsoft Project.

Are your projects struggling to stay on track, or your team finding it hard to stay aligned and deliver on time? That’s where I come in. I’m a Certified Professional Scrum Master (PSM I) with over four years of experience helping teams and organizations deliver high-quality results through Agile frameworks and effective project management. I focus on creating clarity, structure, and collaboration in every sprint, ensuring goals are met, timelines are respected, and communication flows seamlessly. Using tools like Jira, Azure DevOps, Clickup, Microsoft Project, Google Workspace and Slack, I help teams stay focused, transparent, and accountable throughout the entire delivery process. At Sho-Silva Technologies Inc., I led Agile initiatives that improved team efficiency, sprint predictability, and stakeholder satisfaction. My approach combines servant leadership, continuous improvement, and clear communication to ensure every project adds measurable business value. ✅ What I Offer: • Agile Project Management & Scrum Facilitation • Sprint Planning, Backlog Management & Retrospectives • Team Coaching & Workflow Optimization • Jira / Azure DevOps Setup & Project Tracking • Remote Team Collaboration & Reporting • Plan schedules using Microsoft Project ✅Proven results: • Reduced delivery bottlenecks by 20% • Led an Agile transformation that improved delivery efficiency by 90% • Successfully supported remote teams across multiple digital projects ✅ Certifications: • Professional Scrum Master I (PSM I) – Scrum.org If you’re looking for a proactive, detail-oriented Scrum Master or Project Manager who can transform your team’s delivery process and bring focus to your projects, let’s connect and make it happen.

Is your team missing deadlines, unclear on who owns what, or buried under too many tools? I bring PMI-certified project management rigor to any environment. I'm platform-agnostic and work within whatever system your team already uses, rather than pushing you to switch. HOW I HELP TEAMS SCALE ✅ Agile Delivery: PMP-certified expertise in Scrum and Kanban, adapted to how your team actually works, so you get less meeting bloat and more output. ✅ Cross-Platform Project Architecture: I build clear, high-visibility systems for tracking scope, timelines, and team velocity, in whatever PM tool your organization already relies on. ✅ Business Process Improvement: I audit current operations to find bottlenecks, then document and streamline processes to reduce errors and overhead. ✅ Cross-Functional Alignment: I connect Product, Engineering, and Operations so everyone works from the same source of truth. THE RESULTS YOU CAN EXPECT ✅ Clarity: a single source of truth where project status is visible in seconds. ✅ Efficiency: clean hand offs between teams so work doesn't stall. ✅ Predictability: realistic estimates and resource planning so you know exactly when things ship. Ready to bring more structure to your operations? Let's talk about how I can help your team deliver more predictably.