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I am Brazilian from São Paulo. I'am English, Spanish and Portuguese Virtual Assistant specialized in international services across various areas, having worked with several companies around the world. I hold a degree in Secretarial Studies and also a Bachelor’s Degree in Portuguese and English. I had worked as a Remote HR Manager and also as a Marketing Manager for the Chinese autoparts company Lusauto. In addition, I previously worked as an intern at the multinational company GE Healthcare, which gave me valuable experience in a corporate environment. Alongside my professional activities, I have also worked in customer service, sales, and administrative roles, where I applied my language skills in English, Spanish, and Portuguese. I am fluent in English and Spanish, have a solid foundation in Italian, and I am currently studying Japanese and French. My passion for learning about different cultures, combined with my ability to communicate across languages, has also led me to perform translation and interpretation work, further strengthening my international profile. Beyond these activities, I also work as a reseller of new and used books through online marketplaces and social media. I engage in freelance projects across various areas, with a particular focus on customer service, administration, and international business. I continue to seek new projects and opportunities that allow me to expand both professionally and intellectually, always motivated by the desire to learn, share knowledge, and contribute meaningfully.

Highly Skilled Virtual Assistant | Data Entry | Web Research | Field Research I help businesses and entrepreneurs stay organized, save time, and execute operational tasks with precision and reliability. I have practical experience in: • Data entry and cleaning • App and website testing • Market research and competitor analysis • Store visits and field data collection • Mystery shopper projects and photo collection • Spreadsheet organization and administrative support My goal is to deliver accurate work, clear communication, and efficient support so clients can focus on growing their businesses. Services I offer: • Data entry and database updates • Excel and Google Sheets spreadsheet management • PDF/Image to Excel or Word conversion • CRM updates and organization • Lead generation and web research • LinkedIn data collection • Email and calendar management • Administrative and operational support • Market research and mystery shopper tasks • Photographic and field data collection Why clients work with me: ✔️ Highly rated on Upwork ✔️ Detail-oriented and organized ✔️ Quick learner and reliable ✔️ Clear communication ✔️ On-time delivery ✔️ Commitment to quality and accuracy I am always open to long-term collaborations and new projects.

Virtual Assistant | Administrative Support | Research | Outreach | Marketing | Salesforce | CRM | Data Entry | Excel | Google Workspace | VA | Customer Sucess | Customer Support | B2C B2B | Key Account Management | Logistics | Tracking Order | Transportation | Detail Oriented | Clear Communicator Let me help you save time and boost productivity, so you can focus on growing your business and making more money. I’m a highly organized and detail-oriented professional with a Bachelor’s in Marketing Management and UX Design specialization. Over 6 years, I've helped B2B automotive and logistics companies stay organized through seamless email management, responsive customer service, efficient scheduling, and reliable admin support. By outsourcing your admin tasks to me, you can: • Reduce time spent on routine work • Improve accuracy and consistency • Stay organized and on schedule • Free up resources for higher-value activities • Increase efficiency and profitability I’m committed to delivering every task on time, with precision and care. My goal is to support your business behind the scenes, so you can move faster and achieve more. Let’s work together to simplify your workload and boost your productivity.

𝐘𝐨𝐮𝐫 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐢𝐧 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐢𝐭𝐲 𝐚𝐧𝐝 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧!! 🔍𝐘𝐨𝐮'𝐯𝐞 𝐣𝐮𝐬𝐭 𝐟𝐨𝐮𝐧𝐝 𝐲𝐨𝐮𝐫 𝐠𝐨𝐭𝐨 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐟𝐨𝐫 𝐛𝐫𝐢𝐧𝐠𝐢𝐧𝐠 𝐨𝐫𝐝𝐞𝐫 𝐚𝐧𝐝 𝐜𝐥𝐚𝐫𝐢𝐭𝐲 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬. I'm an experienced archivist and proactive specialist with a strong background in managing document systems for small and medium-sized businesses. Always eager to learn and grow, I've expanded my skills into Virtual Assistance, Transcription, and Customer Service and ready to help you organize records, transition to digital document management, create compelling designs, handle accurate transcriptions, or streamline Excel workflows! 𝐘𝐨𝐮𝐫 𝐑𝐨𝐮𝐭𝐢𝐧𝐞 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐞𝐝 𝐓𝐢𝐦𝐞 𝐭𝐨 𝐂𝐫𝐞𝐚𝐭𝐞 𝐂𝐥𝐚𝐫𝐢𝐭𝐲 𝐭𝐨 𝐆𝐫𝐨𝐰 Imagine opening your calendar to find only meetings that flow naturally, an organized inbox, and projects moving forward visually all while gaining precious hours to focus on what truly matters. That's the reality I create for my clients! 𝐇𝐞𝐫𝐞𝐬 𝐡𝐨𝐰 𝐨𝐮𝐫 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩 𝐰𝐨𝐫𝐤𝐬 𝐢𝐧 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞: 🎯 Purpose-Driven Organization & Document Management Building on my archival expertise, I'll structure your documents, folders, and workflows with logical precision. This includes accurate audio and video transcription to transform your recordings into valuable, reusable content. ⏰ Seamless Time & Schedule Management I handle your calendar to eliminate scheduling conflicts and manage your emails with systems that drastically reduce inbox time giving you back control of your day. 👥 Authentic Connections & Brand Building I provide personalized customer support and manage your social media presence across LinkedIn, Instagram, and Facebook, creating engaging visuals in Canva that build trust and strengthen your brand. 📊 Visual Project Clarity & Goal Tracking Using visual methodologies, I break down complex goals into clear, manageable steps and track each task with gentle reminders and consistent support so you always know where things stand. My approach to our partnership: ✨ Proactive Problem-Solving - I anticipate needs and address challenges before they become headaches ✨ Clear Communication - I maintain open dialogue and deliver on every commitment ✨ Tech Adaptability - I quickly master your preferred tools (Google Workspace, Calendly, Notion, and more) ✨ Respect for Your Rhythm - I combine organization with empathy, creating space for creative minds to shine ✨ Long-Term Partnership - I ensure total confidentiality while focusing on your sustainable growth 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐬𝐢𝐦𝐩𝐥𝐢𝐟𝐲 𝐲𝐨𝐮𝐫 𝐫𝐨𝐮𝐭𝐢𝐧𝐞 𝐚𝐧𝐝 𝐚𝐦𝐩𝐥𝐢𝐟𝐲 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐮𝐥𝐭𝐬? If you're looking for more than just a service but a genuine collaborator committed to your success. I'd love to hear about your projects! Let's work together to give you back your time, peace of mind, and the momentum you need to grow. I manage projects from start to finish, ensuring seamless document organization and workflow optimization. Communication is key for me, let's stay connected every step of the way! You can absolutely count on me to bring these skills to your projects!🤝

I am a highly reliable and proactive Virtual Assistant and Customer Support Specialist with over 3 years of experience supporting U.S.-based companies, including a cleaning company in Pennsylvania since 2024. I also have over 2 years of experience in Customer Support, assisting clients through email, phone, and chat while resolving inquiries professionally and maintaining high customer satisfaction. I specialize in recruiting coordination, executive support, scheduling, administrative operations, customer service, and marketing assistance. I have managed full recruitment cycles, including phone screenings, video interview coordination, offer letters, and follow-up of clearances and candidate documentation using platforms such as ADP, HireRight, GoHighLevel, DocuSign, Connecteam, Outlook, and MS Teams. In Customer Support roles, I have handled account-related inquiries, appointment scheduling, troubleshooting, customer follow-ups, CRM updates, and escalations using tools such as Zendesk, Freshdesk, Slack, and Google Workspace. I am experienced in maintaining professional, empathetic, and solution-oriented communication, even in fast-paced environments. I am known for being very reliable, organized, detail-oriented, and a multitasker. I take full ownership of my responsibilities, anticipate needs, and ensure operations run smoothly without requiring constant supervision. Key skills include: • Customer Support (Email, Chat & Phone) • Calendar and scheduling management • Recruiting coordination and candidate screening • Administrative and operational support • Marketing assistance • Data entry and CRM management • Executive support • Customer communication and issue resolution I am fluent in English, Spanish, and Portuguese, and I am currently based in Brazil. I have extensive experience working remotely with U.S. teams and am fully comfortable working for U.S. companies. I am committed, trustworthy, and ready to contribute immediately.

Professional with solid experience in administrative support and customer service, focusing on organization and operational efficiency. I am proficient in Microsoft Excel and have experience in preparing documentation, skills developed as an Administrative Assistant and Salesperson. I hold a degree as a Telecommunications Technician, which gives me a logical foundation and ease with network systems and technologies. Currently, I am pursuing a Bachelor's degree in Physical Education, developing communication and leadership skills. I am recognized for my proactivity and commitment to customer satisfaction at all stages of the process.