Hire the Best Operations Managers
in Brazil

Senior Technical Program Manager and Operations leader with 10 years of experience delivering complex programs across Google, venture-backed startups, US ecommerce brands, and DevOps consultancies. Sole Technical Project Manager at Cloud Posse (AWS Premier Partner) from 2023 to 2026, reporting directly to the CEO. I turn chaotic operations into systems that scale, without requiring management overhead. ★★★★★ Google's Chief Creative Officer "Skilled professional, fast learner, team player with great potential to embrace the new reality of communication that requires professionals to navigate between design, development, management and responsible thinking". ★★★★★ Google's Creative Director "Gabriela demonstrated tremendous effort and growth throughout her time working on my team and brought new perspectives, passion and energy to work. She's very curious and fearless and brings a positive attitude to the project, believing things can be improved. This is essential for someone who wants to thrive in communications nowadays. She's a strong and resilient professional who always pushes the boundaries of whatever she does". Recent positions: → COO at Brooklyn Jewelers LLC (NY), Apr 2026. Selected via Upwork's Expert-Vetted network to lead operations for a New York-based jewelry brand. Engagement paused early in onboarding due to the founder's family medical emergency. → Sole Technical Project Manager at Cloud Posse (US DevOps consultancy), 2022-2025. Reported directly to the CEO. Operated as de facto Head of Operations: led migration from Jira to Linear, managed AWS Partner Network activities, and ran all client delivery without supervision. → Project Manager at Vaan, a NY-based ecommerce agency. Delivered HexClad's brand-forward performance site redesign. → eCommerce Technical PM & Account Manager at The Form Factory, a California-based ecommerce agency. Delivered FLEO's headless commerce migration. What Cloud Posse's CEO, Erik Osterman, said about my work (April 2026): "Gabriela is an outstanding technical project manager who consistently exceeds expectations. From day one, she demonstrated strong ownership, follow-through, and an ability to navigate complex situations with confidence. Our clients regularly shared positive feedback about her responsiveness and attention to detail." How I help founders and operators: ✓ Operations strategy and execution for early-stage and growth-stage companies ✓ Technical program management with engineering, DevOps, and product teams ✓ Process design and tool selection (Linear, Notion, Asana, Jira, Confluence) ✓ Vendor and partnership management (AWS, agency partners, contractors) ✓ OKR design, operational reporting, and team performance management ✓ Headless ecommerce delivery (Shopify, custom stacks) Notable past work: ▸ Led production of Google's "All Brazil Plays" campaign for the Olympics 2016 (Sydney + São Paulo teams) ▸ Three years operating Cloud Posse client delivery autonomously, with zero supervision required ▸ Founded GABI808, where I'm currently validating Glutify, a fitness app for women ✅ Open to: fractional and full-time roles, COO / Head of Ops / Senior Technical PM positions. ✅ Availability: 30+ hours/week, EST, CST, and PST friendly hours. ✅ Languages: English (fluent), Portuguese (native). Reach out, and I'll respond within hours.

Aline Prass Project Manager | Business Operations Specialist | Workflow Systems for Founders & Agencies I build and run the project management and operations systems, including ClickUp, Notion, and Monday, that keep growing teams organized, so work moves between tools and people instead of getting stuck in Slack threads and scattered documentation. With 6+ years inside fast-moving agencies and founder-led businesses, I've been the person who inherits a messy, half-adopted tool stack and turns it into something the team actually uses, not just switched on, but built around how the team really works. Every engagement starts with a quick call to map your current workflows before I touch anything, so what gets built fits your team, not a generic template. What I can help with: ✶ Project & Operations Management: coordinating multi-project pipelines, tracking deadlines, and keeping cross-functional teams (marketing, sales, creative) aligned end-to-end. ✶ Workflow & SOP Design: building ClickUp, Notion, and Monday systems, documentation, and dashboards so processes run consistently without you in every loop. ✶ Executive & Stakeholder Support: managing communication, reporting, and follow-through between founders, clients, and teams. ✶ Marketing Operations: coordinating content, campaign, and creative workflows across social, email, and paid channels. ✶ AI-Assisted Automation: building automations with ChatGPT, Claude, Make, Zapier, and n8n to cut manual work and speed up execution. Tools & Platforms: ClickUp · Monday · Notion · Asana · Google Workspace · Slack · WordPress AI & Productivity Tools: ChatGPT · Claude · Make · n8n · Zapier Why work with me: ➺ Multi-tool fluency across ClickUp, Notion, and Monday, so I recommend what actually fits your team, not whichever tool I know best. ➺ Real in-house experience inside agencies and founder-led businesses, not just freelance projects. I know what it's like to be the operations person a team depends on. ➺ Focused on systems that hold up as your team grows, clean workflows, reliable automation, dashboards you can actually trust. I've built this kind of structure for marketing agencies, SaaS companies, and solo founders alike, usually inheriting a messy, half-adopted tool stack and turning it into something the team actually uses. If your operations need an owner, not just another tool, let's talk!

Stop managing the chaos and start scaling your business. Many businesses reach a stage where growth is hindered by a lack of clear processes. I specialize in structuring operations and managing projects to ensure your day-to-day runs smoothly and efficiently. My approach is built on a solid foundation of business management and entrepreneurship. Having founded and managed my own company, I understand the discipline required to oversee resources, lead multidisciplinary teams, and proactively deliver results under tight deadlines. I operate with a mindset of high-level anticipation—ensuring tasks are handled, and systems are optimized so they are done before you even think about it. How I add value to your business: - Operations Management: I analyze your current workflows and implement practical improvements to streamline communication and task delivery. - Project Coordination: I take full ownership of project lifecycles, managing timelines and stakeholders to ensure every milestone is met without friction. - Strategic Support: I act as a right hand for leaders, handling team coordination and ensuring high-standard execution across all departments. - Process Documentation: I help structure internal SOPs (Standard Operating Procedures) and architect tools like Notion, Trello, and Click Up to keep your team aligned. My tech stack: - Project Management: Notion, Trello, Click Up, Monday. - Communication: Slack, Teams, Google Meet, Zoom. - CRM: HubSpot, Pipedrive (Pipeline Management). - Operations: Google Workspace, Microsoft 365. - Strategy: Data analysis, performance tracking, and workflow automations. - AI Productivity: Gemini, Claude, ChatGPT (Workflow Optimization). My commitment is to have it done before you think about it. You can count on me for operational excellence, precision, and reliability. If you need a partner who can step in, take responsibility for your operations, and provide the structure your business needs to scale, let’s discuss your project.

I help businesses organize operations, improve efficiency, and create structure where processes are unclear or broken. As a Project & Operations Manager, my focus is on process improvement, operational efficiency, and strategic execution, ensuring that teams work with clarity, consistency, and measurable results. I take a big-picture approach to operations. I assess existing workflows, identify gaps and inefficiencies, and design end-to-end processes that actually work in practice — not just on paper. My goal is to eliminate manual friction, automate what can be automated, and create systems that support decision-making and sustainable growth. I’ve worked closely with leadership teams, department heads, developers, UX/UI designers, sales teams, and freelancers, acting as the link between strategy and execution. I translate business needs into clear processes, SOPs, and workflows, making sure every step of the operation is covered from start to finish. What I bring to the table: - Project & Operations Management - Process Improvement & Workflow Optimization - SOPs, playbooks, and process documentation - Operational efficiency and cost optimization - CRM and sales process structuring - Automation and tool integrations (Zapier, CRMs, dashboards) - Cross-functional coordination and execution support I’m proactive, fast-learning, and strongly solution-oriented. I don’t stop at identifying problems — I design alternatives, test improvements, and continuously optimize systems to reduce operational costs and free up time for what really matters: strategy. If you’re looking for a long-term strategic partner to bring clarity to your operations, improve efficiency, and help your business scale with structure, I’d be happy to collaborate.

I am a seasoned Operations and Project Manager specializing in bridging the gap between clients, design, and development teams. With a background leading teams at Scale AI and managing international mobility for Nissan, I thrive in high-stakes environments that require precision, discretion, and a keen eye for quality control. Currently, I manage 5+ diverse client accounts in the UI/UX niche, ensuring that every project moves efficiently from kickoff to launch while maintaining the highest standards of quality. Whether it's managing complex workflows in Notion and Slack or performing deep-dive QA on live websites, I am a proactive team player focused on delivering results. Tech Stack & Expertise: - Management & Ops: Notion, Slack, Google Workspace, Jira, Fathom. - Design & QA: Figma, Responsive Web Testing, UI/UX Review. - Languages: Bilingual fluency in English and Portuguese (BR).

Are your operations running smoothly, or are daily tasks pulling your focus away from growth? I help businesses stay organized by supporting day-to-day operations, handling administrative tasks, assisting customers, and keeping projects and workflows on track. Whether you need a reliable virtual assistant to take tasks off your plate or someone to support the systems and processes behind the scenes, I bring structure, clarity, and consistency to everything I touch. I have several years of experience working directly with clients across different industries, including an industrial company, my own business, and a scuba diving operation. This background shaped strong communication, organization, and problem-solving skills that carry over well into remote support roles. Working with international clients also meant communicating daily in English and Spanish, assisting customers with bookings, scheduling, and support throughout their entire experience. This customer-facing work gave me a solid foundation in the kind of responsive, detail-oriented assistance that keeps clients happy. In my own business and later at a diving center, I also managed digital marketing activities, including Instagram content strategy, paid campaigns on Google and Instagram, and website improvements to strengthen online presence. Here's how I can support your business: ✓ Virtual Assistance: email and inbox management, calendar and scheduling, data entry, research, and appointment coordination ✓ Customer Support: handling inquiries, bookings, and follow-ups in English and Spanish ✓ Operations Management: organizing workflows, coordinating day-to-day operations, and keeping tasks and processes on track ✓ Project Management: planning, coordination, task management, and deadline tracking ✓ Digital Marketing: Instagram content strategy, social media support, Google Ads, Meta Ads, and website improvements ✓ ClickUp Management: workspace setup, task organization, workflow management, and ongoing support TECHNICAL SKILLS ✓ Virtual Assistance: Email & Calendar Management, Scheduling, Data Entry, Research ✓ Project & Operations Management: ClickUp, Notion, Asana, Trello ✓ Workflow & Process Support: Process Mapping, SOP Creation, Automation ✓ Team Collaboration: Slack, Zoom, Google Workspace ✓ Documentation & Organization: Notion, Google Drive ✓ AI Productivity Tools: ChatGPT, automation and workflow support tools If you are looking for someone reliable to support your day-to-day operations, customers, projects, or digital marketing, I would be glad to support your team. Let's connect.