Hire the Best Operations Managers
in Brazil

Top Rated Plus Technical Project Manager with 8+ years leading SaaS delivery, cybersecurity operations, and cross-functional technical execution across distributed teams in the US, LATAM, and Europe. I help startups and scaling companies improve delivery execution, reduce operational bottlenecks, align engineering and business stakeholders, and create scalable delivery operations in fast-paced technical environments. My experience includes coordinating complex initiatives across engineering, infrastructure, security, AI, product, and operations teams, with a strong focus on Agile delivery, execution governance, API-driven environments, and scalable operational workflows. Core expertise: • SaaS delivery & technical project execution • Agile delivery management (Scrum/Kanban) • Cross-functional coordination across engineering, infrastructure, product, and security teams • SOC 2 & ISO 27001 operational coordination • API integrations & platform operations • Sprint planning, backlog prioritization, and release coordination • Delivery governance, KPI/OKR tracking, and workflow visibility • Risk management, dependency mapping, and execution planning Recent results: ✔ Increased feature adoption by 30% within 6 months ✔ Improved delivery visibility and sprint predictability for scaling teams ✔ Coordinated distributed engineering and product teams across multiple time zones ✔ Led compliance and operational initiatives involving engineering and security stakeholders ✔ Improved workflow scalability and execution coordination across SaaS environments Tools: Jira, Confluence, ClickUp, Asana, Linear, Monday, Notion Fluent in English, Portuguese, and Spanish.

I help businesses organize operations, improve efficiency, and create structure where processes are unclear or broken. As a Project & Operations Manager, my focus is on process improvement, operational efficiency, and strategic execution, ensuring that teams work with clarity, consistency, and measurable results. I take a big-picture approach to operations. I assess existing workflows, identify gaps and inefficiencies, and design end-to-end processes that actually work in practice — not just on paper. My goal is to eliminate manual friction, automate what can be automated, and create systems that support decision-making and sustainable growth. I’ve worked closely with leadership teams, department heads, developers, UX/UI designers, sales teams, and freelancers, acting as the link between strategy and execution. I translate business needs into clear processes, SOPs, and workflows, making sure every step of the operation is covered from start to finish. What I bring to the table: - Project & Operations Management - Process Improvement & Workflow Optimization - SOPs, playbooks, and process documentation - Operational efficiency and cost optimization - CRM and sales process structuring - Automation and tool integrations (Zapier, CRMs, dashboards) - Cross-functional coordination and execution support I’m proactive, fast-learning, and strongly solution-oriented. I don’t stop at identifying problems — I design alternatives, test improvements, and continuously optimize systems to reduce operational costs and free up time for what really matters: strategy. If you’re looking for a long-term strategic partner to bring clarity to your operations, improve efficiency, and help your business scale with structure, I’d be happy to collaborate.

Is your team constantly juggling project deadlines, internal tasks, and shifting priorities without a clear system holding everything together? Are deliverables slipping because no one is fully owning the operational flow behind the scenes? That's exactly where I come in! I specialize in Operations and Project Coordination for agencies, marketing teams, and creative businesses, keeping tasks organized, deadlines visible, and workflows running. Core Competencies: ✅ Project Coordination: organizing timelines, tracking deliverables, managing deadlines, updating project boards, and ensuring transparency across teams ✅ Operations & Workflow Management: structuring processes, improving internal workflows, maintaining task visibility, and ensuring nothing falls through the cracks ✅ ClickUp, Asana, Monday and Trello Setup & Administration: building and maintaining workspaces, lists, statuses, templates, and automations, so the system is actually used correctly day to day ✅ Internal Team Coordination: connecting multidisciplinary teams, such as creative, paid media, and strategy, ensuring clear briefs and aligned execution ✅ Administrative & Executive Support: inbox management, scheduling, documentation, reporting, and day-to-day operational support Tools & Platforms: ClickUp · Asana · Trello · Monday · Notion · Google Workspace · Microsoft Office · Slack · Microsoft Teams AI & Productivity Tools: ChatGPT · Claude · Gemini · AI-assisted workflow optimization and documentation How I work: I've worked in fast-paced agency environments where multiple projects, deadlines, and teams run in parallel. I became the person responsible for making sure everything stayed organized, updated, and moving forward, turning scattered requests into clear tasks and structured systems. I work best in operational environments where I can take ownership, stay organized, and keep things running smoothly without needing constant supervision. If you're looking for someone who can bring structure to your operations, keep your tools and trackers accurate, and make sure projects move forward consistently... I'd be happy to support your team ;)

If your business is growing faster than your systems can keep up, or you need a trusted right hand who can think strategically and execute operationally, that's where I come in. I'm a Chief of Staff and Operations Leader with 10+ years of experience supporting CEOs, founders, and Boards of Directors across the US and internationally. I've worked across nonprofits, tech, and multi-entity holding companies - always remotely, always at a senior level. What I actually do to save your time: - Take complexity off your plate and turn it into clarity - Build the systems, processes, and accountability structures your team needs to scale - Act as your strategic thought partner, not just a task manager - Keep everything moving while you focus on the work only you can do My clients have described me as someone who "hits the ground running," "makes sure nothing falls through the cracks," and brings "both strategic thinking and flawless execution to every project." I've helped secure millions in grant funding, guided organizations through leadership transitions, and supported executives across portfolios of 5+ businesses simultaneously. 100% Job Success Score · Top Rated Plus · $300K+ earned · 7+ year client relationships I work best on ongoing retainer engagements - part-time or full-time - where I can go deep with one leadership team and deliver real impact over time. If that sounds like what you need, let's talk.

The future of operations is one orchestrating agent, not a stack of apps that don't talk to each other. One place that knows your business, runs your workflows, and connects to every tool you already use. You own all of it: built as plain documents, portable across AI models, no platform lock-in. That's what I build, using Claude Code (Anthropic's agentic platform), wired into your live tools through MCP or direct API. Your team edits it in plain Markdown and keeps it even after I'm gone. WHAT I BUILD Whatever the work needs. If a tool has an API, I can wire Claude into it; if a problem repeats, I can automate it. A sample of the range: Self-sustaining knowledge engines - A marketing knowledge base with per-claim source tiers and verification dates, run by the whole team from a chat window. - A sales-call objection library: it logs every objection and the response that handled it, centralized for the sales team. - A competitor monitor tracking how rivals' posting and strategy shift over time. - A cite-able PR and awards registry crawled from years of Slack history. Document and deliverable engines - A transcript goes in; a tailored slide packet and a populated CRM record come out, run end to end by your team. No engineer needed. - Brand engines that turn any source into style-enforced PPTX, PDF, or DOCX, with an automated branding check before anything ships. - Content pipelines from research to draft to fact-check to publish, built for GEO and SEO. Live-tool integration and web/CMS automation - Claude wired into Webflow to publish, localize the full site, and audit it: broken links, fact-checking, SEO down to JSON-LD schema. - Search Console, Tag Manager, the CMS, and ad platforms joined into one picture. It surfaced a stack of basic website gaps the client had never seen. - GEO checks: Claude prompts the popular LLMs to see how a brand ranks in AI answers. - Live Meta and Google Ads and Analytics intelligence, with anomaly detection and scheduled reporting. Domain-agnostic by design The same setup works outside marketing. I used it to organize a complex lawsuit for a client: structuring facts and evidence, mapping risk, working through defense strategies. Different field, same architecture. HOW I ENGAGE - Fixed-scope build. A defined deliverable or workflow: I scope, build, test on real data, and hand it over documented. Most of my work, quoted as a flat package. - Build and handoff. I build it and train your team to run it from chat, with a light retainer after. - Build and run. I build it and stay on for the ongoing work: audits, analysis, recommendations. - Grow it over time. Everything accumulates in one place, so new sources feed what's already there. Transcripts feed the knowledge base, which feeds marketing, blog drafts, and SEO. Each piece makes the others better. Tell me the one operations job you'd most like to stop doing by hand. Message me with it and I'll tell you honestly whether this approach fits and what it would take.

Are your operations running smoothly, or are daily tasks pulling your focus away from growth? I help businesses stay organized by managing day-to-day operations, handling administrative work, and keeping projects on track so teams can focus on what matters most. Whether you need a reliable virtual assistant to take tasks off your plate or someone to build the systems running behind the scenes, I bring structure, clarity, and consistency to everything I touch. I have several years of experience working directly with clients across different industries, including an industrial company, my own business, and a scuba diving operation. This background shaped strong communication, organization, and problem-solving skills that carry over well into remote support roles. Working with international clients also meant communicating daily in English and Spanish, assisting customers with bookings, scheduling, and support throughout their entire experience. That customer-facing work gave me a solid foundation in the kind of responsive, detail-oriented assistance that keeps clients happy. In my own business and later at a diving center, I also led digital marketing efforts, including Instagram content strategy, paid campaigns on Google and Instagram, and website improvements to strengthen online presence. Here's how I can support your business: ✓ Virtual Assistance: email and inbox management, calendar and scheduling, data entry, research, and appointment coordination ✓ Customer Support: handling inquiries, bookings, and follow-ups in English and Spanish ✓ Operations Management: organizing workflows and improving daily operations ✓ Project Management: planning, coordination, and on-time delivery ✓ Process Optimization: spotting inefficiencies and building scalable systems ✓ ClickUp Management: setup, optimization, and workflow automation TECHNICAL SKILLS ✓ Virtual Assistance: Email & Calendar Management, Scheduling, Data Entry, Research ✓ Project & Operations Management: ClickUp, Notion, Asana, Trello ✓ Workflow Optimization: Process Mapping, SOP Creation, Automation ✓ Team Collaboration: Slack, Zoom, Google Workspace ✓ Documentation & Organization: Notion, Google Drive ✓ AI Productivity Tools: ChatGPT, automation and workflow support tools If you are looking for someone reliable to handle the day-to-day or build systems that scale, I would be glad to support your team. Let's connect.