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I’m a supply chain management professional with 4 years of experience in logistics, procurement, inventory optimization, and supplier relationship management. Seeking to leverage analytical skills and end-to-end supply chain knowledge to drive operational efficiency and cost reduction in a dynamic organization and more.

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

E-Commerce Logistics & 3PL Operations Manager 10 Years Logistics (UK/CA/PL) | 146+ Clients Served Your 3PL is failing, costs are out of control, and you're expanding to Europe but don't know where to start. I'm the fractional supply chain manager who fixes broken fulfillment, cuts 3PL costs 20–30%, and builds your EU logistics infrastructure so you can scale without chaos. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I DO (3 core services for e-commerce brands) #1 — 3PL OPERATIONS & COST CONTROL → Audit 3PL performance & invoices (find hidden leaks, save 15–30%) → Fix broken fulfillment (orders delayed, inventory chaos, SLA violations) → Select & migrate to new 3PL (zero downtime cutover) → Setup TMS/WMS for warehouse operations (greenfield or migration) → Fractional 3PL manager (ongoing monthly retainer) #2 — EU MARKET ENTRY FOR US E-COMMERCE BRANDS → Full operational setup: EORI, VAT OSS, customs, incoterms → Source & vet EU 3PLs (Poland, Germany, Netherlands) → Amazon EU / Shopify fulfillment setup (FBA prep, parcel routing) → Coordinate with licensed customs brokers & tax advisors → Build your import playbooks & SOPs #3 — TMS/WMS IMPLEMENTATION (for 3PLs & fulfillment centers) → Greenfield TMS setups (road transport, 3PL, e-commerce warehouses) → Business analysis, requirements, configuration, training → Custom SQL queries, data migration, Power BI reporting → Cost-control frameworks (Lean/5S) — proven 20–30% reduction ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHO I WORK WITH E-commerce brands ($500k–$5M revenue): → Shopify, Amazon FBA, multi-channel sellers → Outsourcing to 3PL (or thinking about it) → Expanding to EU from US (or vice versa) → Frustrated with costs, delays, or lack of visibility 3PLs & fulfillment centers: → Need TMS/WMS setup or migration → Want to optimize warehouse throughput → Expanding into e-commerce fulfillment ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CREDENTIALS ✓ Certified Customs Specialist — Poland Tax Administration ✓ Transport Manager CPC — Motor Transport Institute ✓ BEng Logistics — Rzeszów University of Technology ✓ 10 years logistics (UK procurement, Canada operations, EU implementation) ✓ 146+ clients served | 691 tasks delivered | 90% completion rate ✓ €1M largest TMS project ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHY THE CROSS-BORDER ANGLE MATTERS Most US logistics consultants can't navigate EU regulations from the inside. Most EU specialists can't translate to American business expectations. I've managed transport in the UK, run procurement in Canada, and now implement systems for Central European operators. That triangulation is the product — your EU setup actually works because someone speaks all three operating cultures before paperwork moves. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CLIENT FEEDBACK (Upwork verified) "Kamil was strong support for our Poland warehouse sourcing. Communication was clear, responsive, proactive, and easy to work with." — 5★ review, April 2026 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ NEXT STEP → Fixed-scope project? Check Project Catalog below (3 productized services). → Not sure what you need? Book 30-min Consultation ($50). → Unique scope? Message me — I respond within 4 hours (EU business hours). I work with SMBs and mid-market e-commerce who want structure, not slideware.

I help consumer businesses build supply chains that reduce working capital without sacrificing service levels. Over the past 11+ years, I've led supply chain transformation across Nestlé, Estée Lauder, Levi's, and Sayurbox (Leading Indonesian e-grocery company with over $120M funding), managing thousands of SKUs, cross-functional planning teams, and end-to-end supply chain operations. Most recently, as Supply Chain & Planning Manager, I led Demand Planning, Supply Planning, Procurement, and Warehouse Planning for one of Southeast Asia's leading e-commerce grocery companies. Together, we achieved: ✔ Reduced inventory by 40% ✔ Reduced waste by 77% ✔ Improved forecast accuracy by 70% ✔ Maintained 95%+ product availability ✔ Automated planning processes and improved decision-making across the organization. How I Help Clients • Demand Forecasting & Forecast Accuracy Improvement • Inventory Optimization & Working Capital Reduction • Supply Planning & Replenishment Strategy • S&OP Design & Process Improvement • Procurement & Purchasing Strategy • Warehouse & Network Planning • KPI Dashboard & Executive Reporting • Supply Chain Process Automation • Excel, Power BI & SAP IBP Analytics Industries • FMCG • CPG • Grocery & eCommerce • Beauty & Cosmetics • Fashion Retail • Consumer Goods Clients & Companies ✔ Nestlé ✔Estée Lauder Companies ✔Levi Strauss & Co. ✔Sayurbox (Leading Indonesian e-grocery company with over $120M funding) Why Clients Hire Me I don't simply create reports—I solve business problems. My approach combines analytical rigor with practical implementation, helping leadership teams make better decisions around inventory, service levels, forecasting, and operational efficiency. Whether you're scaling rapidly, struggling with excess inventory, or building a planning function from scratch, I provide solutions that are measurable, sustainable, and tailored to your business. If you're looking for a consultant who brings the structured thinking of a top-tier strategy firm together with hands-on operational experience, let's talk.

Hi, I’m Maria 👋 An E-Commerce & Founder Support VA with 10+ years of experience helping CEOs, founders, and online store owners keep their businesses running smoothly. I know how overwhelming it can get juggling customer support, orders, and admin tasks — that’s where I step in. My role is simple: take care of the back-end so you can focus on growth. ✨ Here’s what I can do for you: 🛍 Manage Shopify, Amazon, Etsy & eBay orders, refunds & returns 📧 Handle customer support via Gorgias, Zendesk, Front & Gmail 📊 Keep your CRM, spreadsheets & workflows organized (Salesforce, Asana, Monday, Trello, Notion) 🚚 Coordinate shipping & logistics (Shipstation, Shiphero, Shippit, Australia Post, Interparcel, ReturnGo) 💳 Manage billing, invoicing & chargebacks (Clio, Stripe, PayPal, Authorize.net, Maverick) 🏡 Provide Airbnb/VRBO guest support with bookings, comms & property coordination 📝 Draft SOPs, streamline processes, and support your team Clients describe me as reliable, proactive, and easy to work with. I adapt quickly, learn fast, and make complicated things simple — so you get more time, less stress, and happier customers. Let’s team up and keep your business running seamlessly! 🚀

🚀 Shopify & Logistics Operations Specialist | 3PL • Fulfillment • Inventory • Customer Support | 5+ Years Experience I help eCommerce brands streamline fulfillment, improve inventory accuracy, and keep day-to-day logistics operations running smoothly. With 5+ years of experience supporting Shopify stores, Amazon operations, shipping workflows, warehouse coordination, and customer support, I've worked across the complete fulfillment cycle — from inbound receiving and inventory tracking to order management and shipment issue resolution. Currently supporting US-based logistics and eCommerce operations, I understand the challenges brands face with inventory discrepancies, delayed shipments, fulfillment bottlenecks, and customer escalations. What I can help with: 📦 3PL & Fulfillment Operations Warehouse receiving and inventory monitoring Order fulfillment coordination Carrier coordination and shipment tracking Shipping issue resolution and claims handling POD verification and escalation management Inbound and outbound shipment visibility 🛒 Shopify & eCommerce Operations Shopify order management Inventory synchronization Product and SKU management Order processing and fulfillment workflows Customer order support and issue handling Shopify + warehouse coordination 🚚 Amazon Operations Amazon FBA shipment monitoring Inventory replenishment support FBA discrepancy management Shipment planning and tracking 📊 Operations Reporting & Data Analysis Excel and Google Sheets reporting SQL-based reporting support KPI and fulfillment tracking Process documentation Workflow automation Tools & Platforms Shopify • Amazon Seller Central • TikTok Shop • Zendesk • Salesforce • Metabase • Redash • WMS • OMS • ERP • Google Workspace • SQL • Google Apps Script • ClickUp • Asana • AI Tools (Claude, Chatgpt) Why clients work with me: ✔ Experienced in logistics + eCommerce operations ✔ Understand warehouse and fulfillment workflows ✔ Strong communication and customer support background ✔ Process improvement mindset ✔ Independent and proactive If you need someone who can support both Shopify operations and logistics fulfillment, I can help keep your operations organized, efficient, and scalable. 📩 Send an invitation and let's discuss your workflow.