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PMP®-certified Technical Project Manager and engineering delivery leader with 9+ years in project delivery (started as a Project Coordinator in Dec 2016). I help engineering teams deliver customer outcomes predictably by clarifying scope and requirements, managing risks early, and keeping stakeholders aligned and teams motivated. In recent roles, I led 1–3 engineering teams (up to 16 people), improved delivery throughput through process optimization, and built an engineering metrics dashboard used for management reviews to leadership/board-level tracking. I’m comfortable operating in fast-changing environments, including crisis situations, while maintaining delivery and team focus because adaptability is a credo. Domains I’ve worked in include e-commerce, mobile, CRM (Customer Relationship Management), and Real Estate, CMS (Content Management Systems), with experience supporting internal platforms and workflow-heavy systems (including accounting and AI capabilities). Certifications: PMP® (Project Management Professional), PSM I (Professional Scrum Master I), Google Project Management Professional Certificate.

SUMMARY OF QUALIFICATIONS LEADERSHIP * Chair of Arizona Association of Provider for People with Disabilities (AAPPD - 110-member provider association). * Chair of AAPPD Industries sub-committee (focused on employment issues) * Appointed to Governor's State Rehabilitation Council STRATEGIC VISION * Responsible for asset acquisition of a failing disability service provider - returned to profitability in first year. * Oversaw expansion of employment program with opening of new campus. * Oversaw creation of program room for participants with most significant disabilities. * Oversaw creation of in-house café. * Oversaw first rebranding effort in 25 years. SYSTEMS IMPROVEMENT * Implemented comprehensive strategic planning process. * Developed comprehensive Assistive Technology program. * Oversaw creation of accessible playground and garden. * Oversaw implementation of electronic case management system.

I help educational organizations, travel companies, and international programs run complex operations smoothly. With 12+ years of experience across education, hospitality, events, and experiential travel, I specialize in managing end-to-end operations for international programs, particularly Erasmus+ immersion experiences and bespoke group travel. In my current role, I independently manage the operational delivery of Erasmus programs in Ireland, coordinating logistics for international groups of 50–100 participants per program. My work includes: • Program operations management • International group logistics • Vendor and supplier coordination • Cultural and educational program planning • Budget oversight and invoice tracking • Operational systems and workflow organization • Crisis management during live programs I am particularly skilled at bringing structure and clarity to complex operations, working remotely with international teams, agencies, and suppliers. If your organization needs someone who can organize chaos, manage logistics, and deliver seamless experiences, I would love to help.

I help digital agencies, tech teams, and scaling startups run better, clearer priorities, smoother collaboration, and delivery that actually lands. I'm a freelance project manager and operations consultant based in Lisbon, working remotely with clients across Germany and Europe. Over 8 years I've led cross-functional teams across agency, SaaS, and platform environments, including the Thomann Group ecosystem. What I typically get brought in for: — Taking over or untangling projects that have lost structure — Setting up PM workflows, rituals, and documentation from scratch (Jira, Awork, Trello, ClickUp - I adapt to your stack) — Running team workshops and retros that surface the real problems — Coordinating between creatives, developers, and stakeholders so everyone moves in the same direction — Fractional PM/Ops support for founders who need senior help without a full-time hire I work in English and German (native both). I'm direct, structured, and people-first. I don't just manage tasks, I improve how your team works together. Typical engagements: 2–4 week sprints, ongoing fractional support, or one-off workshops.

👋🏼 Hello, and thank you for visiting my profile! I am a project manager who thrives at the intersection of operations and execution—supporting global teams, brand growth, and meaningful impact. Let me share a bit about me... AI Experience ✅ Helped client to build AI Chatbot for their businesses ✅ Managed IT Team for clients for their businesses on AI Agents business models for their external parties. ✅ Using Claude, OpenAI, and Anthropic for clients' existing businesses to improve workflows and resources to ensure their revenue bumps up and cost-effectiveness. Project Management & Strategic Execution ✅ Extensive experience in conducting project management audits that identify bottlenecks, rebuild workflows, and create scalable systems teams can actually thrive in. ✅ 10+ years managing complex, multilingual, and cross-functional projects across all sectors ✅ Skilled in leading teams through all project phases—planning, execution, and delivery—while ensuring clear communication and timely results. ✅ Proficient in Clickup, Asana, Monday, Trello, Notion, Slack, Google Workspace, and Microsoft Suite. ✅ Experienced in CRM builds, automation workflows, and compliance-focused initiatives (ISO/GSA). ✅ Strong track record in resource planning, stakeholder alignment, and executive reporting to support growth, budgeting, and strategic planning. Versatile Background ✅ Experienced technical operations with strong technical skills in coding and building automations ✅ Able to bridge creative and operational workflows to support both strategy and design execution ✅ Proficient in developing seamless, production-ready patterns for workflows, project management etc. ✅ Experienced in Systems Architect planning, workflow automations processes, and AI tools Team Development & Operational Systems ✅ Led and scaled global teams of 10–50 across creative and technical functions, fostering collaboration and accountability. ✅ Managed hiring, onboarding, and training systems to support high-performing remote workflows and sustainable growth.

I help businesses automate their workflows and create content more efficiently through AI video generation and intelligent automation systems. Over the past year, I've been working extensively with AI video tools like Kling, Google VEO, SeedDance, and Midjourney to produce training videos, commercials, and marketing content. What I've learned is that when you combine these AI video generation capabilities with proper automation workflows, you can dramatically reduce the time spent on content creation while maintaining quality. My background is in workflow automation using platforms like Make.com, n8n, and Microsoft Power Automate. I integrate these with AI tools - OpenAI, Claude, OCR APIs - to create systems that handle repetitive tasks automatically. The goal is always to work with your existing tools and processes, not replace them entirely. I am new to Upwork, but not new to AI systems. Most of my clients see measurable results: they typically save 15-20 hours per week on manual tasks, and I've helped reduce operational workloads by 70% in some cases while cutting costs by around 40%. These aren't overnight transformations - they come from systematically identifying bottlenecks and implementing targeted automation solutions. My services include: -AI video production workflows for training and commercial content -Automated content creation systems that handle video, audio, and visual content -Sales pipeline automation with AI integration -Customer journey automation -Custom API integrations and system connections -Process documentation and optimization I focus on practical solutions that deliver ROI. If you're spending too much time on repetitive tasks or manual content creation, I can probably help you automate those processes and free up time for more strategic work. Happy to discuss your specific situation and see if automation makes sense for your business.