Hire the Best Business Managers
in Portugal

I’m a Project Manager and Digital Operations Specialist with 10+ years of experience helping businesses streamline operations, improve customer experience, and scale their digital processes. I’ve worked with startups and growing companies managing projects across marketing, CRM systems, customer service, and e-commerce operations. My focus is always on improving workflows, increasing efficiency, and ensuring projects move from idea to execution smoothly. I’m comfortable leading remote teams, coordinating stakeholders, and managing complex digital projects—from CRM integrations and marketing campaigns to customer service systems and operational optimization. Areas I commonly help with: • Project Management (Agile / workflow optimization) • CRM management (HubSpot, Salesforce, custom systems) • Customer Service operations & support management • E-commerce operations and process improvement • Digital marketing coordination (Google Ads, LinkedIn, Meta) • Lead generation systems and automation • Reporting, dashboards, and KPI tracking Clients appreciate my proactive mindset, clear communication, and ability to bring structure and efficiency to fast-moving environments. If you're looking for someone who can organize chaos, improve systems, and keep projects moving forward, I’d love to help.

I'm Nuno and I'm passionate about helping people and companies with their business goals. I've spent 20 years getting innovative physical products from strategy to Customers' hands and servicing them. This has taken me to living in 8 countries and building and transforming teams and organisations across industries and the world. Whether you want to launch or improve products and services around them, improving operations and customer experience or support with Change Management, my broad experience with successes and failures (learning opportunities) can speed up your success.

Hello and welcome 🌞 I’m Margarida Almeida — a bilingual professional with 20+ years in business management and a certified trainer based in Lisbon (PT). I help individuals and companies communicate effectively in Portuguese and English through: • professional translations (EN ⇄ PT), • audio and video transcriptions, • creation of training materials and e-learning content, • proofreading, editing, and formatting documents (PDF, Word). My work is flexible and I bring the precision of an accountant, the strategy of a manager, and the empathy of a teacher. Let’s make your message shine 🌞 #translation #portuguese #english #elearning #transcription #proofreading #contentcreation #virtualassistant #training

My name is Bruna and I am a passionate and dedicated Second Language Teacher, weaving together the threads of cultural understanding and linguistic proficiency. Born in Portugal, I embarked on a journey that would eventually lead to a profound love for languages and an unwavering commitment to imparting this love to others. I moved to the United Kingdom when I was 16 years old, where I studied and worked for 11 years, mainly as a Business Manager. In 2020, I completed my TEFL qualification and started teaching English to both children and adults of all levels. Currently I am a business English and Portuguese teacher, who strives to create an inclusive and supportive learning environment where students feel empowered to express themselves in their second language. My lessons are mostly made up of student speaking time and you can expect to expand your vocabulary and improve fluency, through fun and interesting conversation. My aim is to help my students become more confident and be able to communicate efficiently in a language that they love.

🌐 I work with training and coaching businesses whose delivery has outgrown the systems behind it. Most founders I work with are stuck doing $20/hr admin instead of the $500/hr work only they can do. I've helped 15+ founder-led training businesses move from reactive scrambling to documented operations. Recent work includes building a sales ops system for a UK training consultancy and a six-month content engine for a childcare training company. How I support your business: Programme & Client Journey Management ✔ Manage your client experience from onboarding to delivery ✔ Coordinate courses, workshops, and learning programmes ✔ Communicate with clients, partners, and collaborators Systems & Operations ✔ Set up CRM systems and automations (ClickUp, Notion, Trello, Zaiper, Pipedrive, Circle) ✔ Streamline processes and document SOPs ✔ Build scalable workflows that keep your team aligned Strategic Support ✔ Improve how your offers and delivery align ✔ Create materials and templates for a smoother client experience ✔ Support decision-making with structure and insight I have previous experience working with the following tools: Events: Eventbrite, Airtable, Cvent, Asana, Circle Creative: Canva, Mailchimp, SurveyMonkey, Later, Senja Project Management: ClickUp, Asana, Trello, Notion Automation & Systems: Zapier, Make, n8n CRM & Outreach: Pipedrive, HubSpot, Apollo, Lemlist, Linked Helper, WATI Since 2023, I’ve supported 20+ founders and teams in the learning, coaching, and EdTech space, helping them simplify operations, regain control, and scale sustainably. What clients say: “Sandy completely changed how I operate. She didn’t just complete tasks, she acted like a true partner, helping me gain clarity, take action, and finally move projects forward with confidence.” Diana Matei, Product Strategy Consultant “Since working with Sandy, my business has more structure, less stress, and far better systems. She is proactive, intuitive, and genuinely cares about the success of the work.” Mary-anne Hodd, Founder of Journeys That Care

I'll be upfront. Most of my work has happened outside Upwork. I built Top Rated Plus status here before moving into direct partnerships with founders, and I'm now selectively looking for my next one. Three years running online businesses as the right-hand partner to the owner. 𝗛𝗼𝘄 𝗜 𝘄𝗼𝗿𝗸: A founder has a vision. They bring it to me. I turn it into a plan, break it down, and assign it to the team. If the team doesn't exist yet, I hire it. When something breaks, I handle it - either I solve it or I find the person who can. The founder doesn't hear about it until it's fixed, if they want it that way. They stay focused on the business. I run what's inside it. The team reports to me. I report to you. 𝗪𝗵𝗮𝘁 𝗜'𝘃𝗲 𝗯𝘂𝗶𝗹𝘁: - Operated as COO for a $40K+/month business - Shopify operations, marketing, paid media, wholesale distribution, international expansion, team of 5. - Built and ran a health info-product business end-to-end as the sole operator - funnels, email, paid ads, creative, launches, analytics, infrastructure. Every dollar the business generated came through systems I built. - Managed teams of 3-5, built SOPs from zero, handled hiring and onboarding, coordinated designers, developers, marketers, and VAs. 𝗢𝗻 𝗔𝗜: AI is built into how I operate. I don't mean I use ChatGPT sometimes (I actually prefer Claude). I understand prompting, reasoning models, and how to build AI into actual business workflows - copywriting, strategic analysis, automation, funnel architecture. I build custom AI systems tailored to each business so quality stays high and consistent without needing a bigger team. 𝗦𝘁𝗮𝗰𝗸: ClickFunnels, Shopify, Zapier, Brevo, Klaviyo, Meta Ads, GA4, Canva - plus whatever your business runs on. 𝗕𝗲𝘀𝘁 𝗳𝗶𝘁: Digital-first businesses already doing $20K+/month and ready to professionalize operations - info products, online courses, coaching, digital services, membership communities. I don't take on zero-to-one builds. I come in when there's real revenue and real operational complexity to manage. If you're a founder who's tired of being the bottleneck in your own business and you need someone to own operations, manage the team, and turn your ideas into real output, let's talk.