Hire the best Process Improvement Specialists in the United Kingdom
Check out Process Improvement Specialists in the United Kingdom with the skills you need for your next job.
- $90 hourly
- 5.0/5
- (70 jobs)
Automation designer working in several large firms in the UK, working across industry and sectors, 9 years of experience building inside the Microsoft suite using power automate / flow. Most recent projects include:- Document approval portal with audit trails and traceability. Automated administration of supply chain site visits. Holiday request automation. All made with easy to understand non technical user guides for both administration and usersProcess Improvement
Office 365Microsoft VisioLean ConsultingMicrosoft Power AutomateProcess DesignAutomationMicrosoft SharePointDashboardMicrosoft Excel - $60 hourly
- 5.0/5
- (11 jobs)
Hi There! 👋 I'm Chihurumnanya, a thriving PROJECT MANAGER with over 3+ years of experience leading successful projects across various industries. I'm passionate about streamlining processes ✨ to deliver exceptional results using proven methodologies. My Superpowers: 🎯Project Management Mastermind (🪄): From kickoff to launch, I meticulously manage all project phases, ensuring smooth workflows and on-time delivery ⏰. 🎯Strategic Planning Guru (📑): I collaborate closely with clients to develop clear roadmaps and translate goals into actionable steps for success ✔️. 🎯Teamwork Champion (🚀): I foster a collaborative environment, motivating and leading teams to achieve project objectives through effective communication ️ and task delegation (☑️). 🎯Problem-Solving & Risk Management (🏆): I proactively identify and analyze challenges, and mitigate potential project risks proactively ⚠️. 🎯 Communication Rock Star (📩): I prioritize open communication with all stakeholders (️ Everyone!), keeping everyone informed and aligned throughout the project lifecycle (🏆). 🎯 Project Management Methodologies: PRINCE2, Agile and Waterfall. 🎯 Project Management Tools: Microsoft Project, Asana, Excel, Monday.com, Slack 🎯 Leadership & Prioritization: Effectively lead and motivate teams, prioritize tasks, and manage deadlines. Why Partner with Me? 👉 Proven Track Record: A history of delivering projects on time, within budget, and exceeding client expectations. 👉 Methodological Expertise: Skilled in both PRINCE2 and Agile methodologies, ensuring flexibility and efficiency for any project. 👉 Communication & Collaboration Champion: Maintain clear and transparent communication, fostering strong relationships with all stakeholders. 👉 Passionate About Success: Dedicated to exceeding client expectations and achieving optimal project outcomes. Ready to take your project to the next level? I'm eager to leverage my experience and expertise to help your project achieve its full potential. Let's connect today and discuss your specific requirements and how I can contribute to your success! (Let's chat! )📩 Best Regards 🤝 ChihurumnanyaProcess Improvement
Process OptimizationDigital Project ManagementProject WorkflowsProject PrioritizationProject DeliveryProject Schedule & MilestonesProject ReportAgile Project ManagementProject Management ProfessionalProject PlanningMicrosoft ProjectPRINCE2Sprint PlanningIT Project Management - $50 hourly
- 3.9/5
- (5 jobs)
Hey, I'm Nicole 👋 I design and implement automations that transform time-consuming sales and business processes into streamlined workflows that take minutes—or even seconds! By optimising operations, I've helped businesses save countless hours, enhance productivity, and cut thousands of dollars in monthly expenses. *the longer version* I specialise in AI-driven automation, transforming complex business and sales processes into seamless, scalable systems. With extensive experience in sales automation and workflow optimisation, I've successfully helped businesses streamline operations and boost efficiency. If you're looking for someone who’s passionate about automation and committed to delivering long-lasting systems that consistently produce results, let's connect! I look forward to hearing from you! 😊Process Improvement
MarketingZapierMake.comData IntegrationProblem SolvingNo-Code DevelopmentMarketing AutomationBusiness Process AutomationChatGPT API IntegrationAPI IntegrationAutomationCold EmailSales DevelopmentTelemarketing - $80 hourly
- 4.9/5
- (9 jobs)
- 16 years’ experience in senior marketing roles within software/technology sector - Recent successes in Robotic Process Automation (RPA) and Artificial Intelligence (AI) marketing strategy and campaigns - Experience of working closely with sales teams and business owners to develop comprehensive marketing strategies aligned to business goals - Worked for KOFAX, IBM , SAP, Microsoft partners and more - Passionate about building marketing strategies that deliver results - identifying most effective marketing channels that drive lead generation and revenue growth - Very hands on with SEO strategies, Google Ads (PPC), Email Marketing, Social Media Management, Event Marketing, Webinars and Content creation. - Chartered Marketer/ HubSpot Certified for Inbound MarketingProcess Improvement
B2B MarketingPaid SocialPaid MediaContent WritingCampaign ManagementDigital Marketing StrategyRobotic Process AutomationArtificial IntelligenceMarketing StrategyTech & ITInbound MarketingEmail MarketingMarketing AutomationMarketing Management - $65 hourly
- 5.0/5
- (21 jobs)
I am a passionate business digitisation and optimisation consultant with broad experience in assisting businesses of all types to implement effective systems and processes to best complement their business and produce maximum productivity. I have a passion to see businesses released into the digital age and harness the best of technology and systems to help them to fly and not result in a burden or a large learning curve. I have a big focus on implementing Odoo as a business ERP to assist businesses to run all areas of their business effectively, although I also have a broad experience with many other systems. I have a consultative approach to the implementation of systems which means that I do not look at how your business can fit into a specific system but rather how that system can come along and complement your business through customisations and implementations of different modules to best suit your specific business case rather than to try and make you fit a mould. I love to see business owners/executives/management/employees released into doing what they are supposed to do which is growing a business and not getting bogged down with processes and systems that are inefficient for their needs. So let's talk about how I can help you as a business harness the best of what modern-day systems have to offer to release your business into the digital age to flourish and grow :)Process Improvement
ERP SoftwareBusiness Intelligence SoftwareDigital TransformationOdoo AdministrationEnterprise Resource PlanningBusiness Process AutomationMySQLLinux System AdministrationOdooOdoo DevelopmentLinux - $168 hourly
- 5.0/5
- (17 jobs)
I'm a certified "Zendesk Guru", so to say, in addition to being vetted and certified by UpWork as Top Rated, with a 100% Job Success rate. I love to help my clients navigate the ins and outs of Zendesk. I have 9+ years' experience tackling everything from initial set up through to complex audits, automations, AI bots, CSAT improvements, Guide propagation, agent training, SLAs, API integrations, advanced reporting, all the way to simply finding the best way for your business to save time and money by making Zendesk empower your team. I've set up, improved and fixed 100+ companies' Zendesks, from businesses with revenues from less than $1M all the way up to $3B (yes, billion)! I was the founding member of Deliveroo's Support Operations and took their Support team from one agent all the way up to 200+, spannig two continents, all in under three years. Since then, I've dedicated my time to helping other businesses grow equally rapidly by ensuring that customer support is an enabler for their business, not a hindrance. After successfully delivering on a project, many clients choose to keep me on-call so they can rest assured that their Zendesk issues will always be resolved as quickly and efficiently as possible. I look forward to chatting to you soon about your current and future projects.Process Improvement
Project ManagementGoogle SheetsAutomationZapierCustomer ServiceGoogle FormsSpreadsheet SoftwareZendesk - $50 hourly
- 5.0/5
- (5 jobs)
Your online presence isn’t just about looking good—it’s about converting visitors into customers. With a strategic mix of digital marketing expertise and website development skills, I ensure your brand stands out, attracts leads, and maximizes revenue. Whether you need a high-ranking website, an optimized sales funnel, or an ROI-focused ad campaign, I’ve got you covered! 💡 My Expertise: Digital Marketing & Growth Strategies 🔹 SEO (Search Engine Optimization) – Rank higher on Google with on-page, off-page & technical SEO. 🔹 Google Ads & Facebook Ads – High-ROI campaigns for leads, sales & brand awareness. 🔹 Social Media Strategy – Organic & paid growth on Facebook, Instagram, LinkedIn & Twitter. 🔹 Email Marketing & Automation – Drip campaigns, newsletters & lead nurturing for conversions. 🔹 Sales Funnel Optimization – A/B testing, conversion tracking & lead nurturing strategies. Website Development & E-Commerce Solutions 🔹 WordPress & Shopify Development – Custom themes, responsive design & fast-loading sites. 🔹 E-Commerce Optimization – Conversion-focused product pages, seamless checkout experiences. 🔹 Landing Pages & UI/UX Design – User-friendly, high-converting web pages. 🔹 PHP & Custom Development – Scalable, secure, and performance-optimized solutions. 🔹 Website Performance & Security – Speed enhancements & SSL implementation. What Makes Me Different? ✅ Strategic Approach – Every campaign & website is tailored for maximum impact. ✅ Data-Driven Decision Making – Leveraging analytics to refine and optimize strategies. ✅ Full-Stack Skillset – A seamless blend of digital marketing and web development expertise. ✅ Business-Oriented Mindset – Not just design & marketing, but real growth strategies. If you're looking for measurable results and a trusted expert to elevate your digital presence, let’s chat!Process Improvement
Problem SolvingCustomer ServicePayment Gateway IntegrationBusiness OperationsEmail DesignStrategic PlanningVendor ManagementLeadership SkillsGoogle WorkspaceQuality AssuranceProject ManagementMicrosoft SharePointMicrosoft OfficeCalendar ManagementGraphic Design - $40 hourly
- 4.6/5
- (6 jobs)
Hi! I'm Anete Barisa, your dedicated partner in driving operational excellence and elevating your business to new heights. As an accomplished Project Manager and CRM Implementation Specialist, I focus on enhancing company operations through cloud-based tools like Monday.com. My Services: 📌 Monday.com Certified Implementation Consultant: As your go-to Monday.com expert, I craft tailored solutions that align with your unique business needs. Whether it's creating dynamic boards, integrating third-party apps, or optimising data visualisation, I guide you in unlocking the full potential of this remarkable platform. 📌 Project Management: With years of experience leading projects, I seamlessly integrate into your company to set up and manage initiatives through to completion. Leveraging cloud-based systems, I ensure projects are delivered efficiently, on time, and aligned with your strategic goals. 📌CRM Mastery & Automation: As a Process Improvement Specialist, I support your sales team in setting up and optimising CRM platforms such as Monday.com, ClickUp, HubSpot, and Zoho. From customised templates to automations, I ensure your CRM becomes a strategic asset. 📌 Business Process Transformation: With or without cloud-based systems, I support your company's processes with a deep-dive discovery programme. This includes documenting As-Is process flows, leading cross-departmental workshops to drive improvements, and crafting Standardised Operational Procedures (SOPs) that fuel efficiency, agility, and innovation. Additional Skills: - Workshop Facilitation: Transform learning into action with tailor-made workshops that empower your teams. I lead engaging sessions designed to ignite growth and innovation. - SOP Creation: Crafting SOPs isn't just a task; it's an art. I specialise in creating clear and actionable Standardised Operational Procedures that streamline operations and ensure consistency. Expertise Snapshot: ✓ 2+ Years as a Freelance Project Manager & Business Consultant ✓ Designed complex custom project management & CRM solutions within Monday.com ✓ Championed Continuous Improvement Initiatives within Startups ✓ Led Teams through new process changes ✓ 3 Years in Operations Management ✓ 6 Years in Customer Service Excellence ✓ Certified Lean Belt & Kaizen Practitioner ✓ Process Analysis & Change Management Guru Based in Europe after living and working in the UK, I bring a global perspective to your business. Fluent in English and Latvian, I seamlessly bridge cultures and drive impactful change. Whether it's refining processes, amplifying CRM potential, or leading cross-departmental workshops, I'm passionate about transforming challenges into triumphs. Let's collaborate to create an efficient, growth-centric, and rewarding journey for your business!Process Improvement
Process IntegrationAgile CRMCRM DevelopmentProcess Flow DiagramProcess DocumentationAgile Project ManagementProject ManagementLean ConsultingProcess OptimizationBusiness Process ManagementContinuous Improvement - $35 hourly
- 5.0/5
- (5 jobs)
My Training career initially started within Human Resources and Lean/ Business Process Improvement roles designing and facilitating many change management training programmes, soft skills and service/ product related training programmes. My corporate experience also includes leading (and mentoring others on) improvement projects within Human Resources and cross-functionally. For the past 8 years I have been working on a freelance basis (outside Upwork) as a Business Improvement/ Training & HR Specialist as well as running my Holistic Practice that focuses on Self Empowerment. In addition to supporting individuals, I have also developed a number of groups of "Holistic Wellness In The Workplace" that centre around Heart-Centred Leadership, Effective Team Working and Process Efficiency. MY EXPERIENCE COVERS: - both in-person and online - corporate training and coaching group programmes and individual mentoring - holistic healing and training group programmes, workshops, retreats, events and individual support services I CAN HELP YOU WITH THE FOLLOWING: TRAINING, COACHING & MENTORING Experienced in designing, facilitating and coordinating training, coaching & healing programmes (both online and in-person) and peer-support mentoring schemes. - Training Delivery, Coaching & Mentoring - Course Design and Content Creation (incl. microlearning) - Training Needs Analysis - Training Impact Evaluation Metrics & Systems - Training Strategy and Implementation - Staff / Learners' Community Engagement & Retention - Training & Coaching Programme Coordination Main areas of focus: - Lean/ Continuous Improvement Methodology / Business Improvement Techniques - Leadership & Effective Team Development - Change Management - Soft Skills (ie Communication, Conflict Resolution, etc.) - Equality & Diversity - Product/ Service Instructional Design BUSINESS IMPROVEMENT TECHNIQUES Certified Lean/ Six Sigma Practitioner with experience in running improvement projects and supporting teams to fine-tune their ways of working, systems and processes incl. - Introducing the Continuous Improvement Scheme (and Methodology) - Process Redesign & Standardisation - Process Mapping & SOP writing - Waste Walk Analysis and Workplace Organisation (Electronic/ Paper/ Other) - Visual Management BUSINESS/ HR OPERATIONS - HR strategy & implementation - Organisational restructuring - (Re-) Designing new HR Policies, Procedures & Metrics - Sourcing, Recruitment, Onboarding for entry-level and up to senior management positions, specialist roles and volunteers - Monthly payroll cycle & benefits - General Office Management & Admin (incl. Email queries, Supplies, Invoices, etc.) HOLISTIC WELLNESS I work with Individuals who are looking for further support to step into their unique "brilliance" by developing their self confidence, clarity of direction and courage to take new action that enables them to restore a new balance in their personal and professional lives and realise their desired life goals. I also work with TEAMS/ ORGANISATIONS who are ready to bring Holistic Wellness Principles In The Workplace that foster employee wellbeing, team coherence and higher performance. 1. Business Activity Cycle/ Project Management Applying Earth Based Wisdom (and the Natural Cycles of Creation) to review your business activity and re-align the time, energy, attention and resources (mis-)spent. 2. Heart Centred Leadership Training & Mentoring: A combination of modern management theories and Heart-Centred Practices to help you explore your relationship to Authority and redefine your own role and responsibilities as a Leader 3. Effective Team Development: Fostering a strong team spirit of mutual respect, understanding and collaboration/ support through Individual Wellbeing Techniques and Soft Skills Training (ie Communication, Conflict Resolution, Dealing with Uncertainty, Relaxation, etc.) 4. Menstrual Cycle Awareness & Menopause In The Workplace Training (& Policy Development): Supporting organisations introduce a flexible framework of support for employees suffering from menstrual/ menopausal/ hormonal symptoms. If you have a project you need support with, please message me directly to discuss your business requirements. All the best, MariaProcess Improvement
HR PolicyPolicy DevelopmentProcedure DevelopmentMeditationVirtual AssistanceProject ManagementSoft Skills TrainingManagement SkillsMindfulnessCoachingTraining MaterialsTraining PresentationTraining DesignHR & Business Services - $50 hourly
- 5.0/5
- (6 jobs)
Helping music industry professionals and businesses streamline metadata, royalties, and Excel automation—fearlessly. About Me I’m a Chartered Management Accountant with over a decade of experience in finance, reporting, and data analysis. My expertise lies in Excel—building financial models, automating processes, and simplifying complex data. A few years ago, I started working with a music publisher, and Fearless Spreadsheets was born. Since then, I’ve helped music companies efficiently convert metadata across formats like Harvest Media, Source Audio, proTunes, Disco, Cadenza, WCPM, UPMG, Netmix, Paramount, and more. If it involves Excel, I can help. What I Offer ✅ Metadata Conversion – Seamlessly transform music metadata into any format you need ✅ Royalty Tracking Tools – Simplify MCPS monthly payments with automated summaries ✅ Excel Process Automation – Save time with custom-built financial models and reports ✅ Advanced Reporting & Analysis – Turn raw data into actionable insights While Fearless Spreadsheets specializes in the music industry, my skills extend to any business needing smarter Excel solutions. Let’s Work Together Need a spreadsheet that works smarter? Let’s chat! I’ll tailor my expertise to your needs, ensuring seamless data management and efficiency. Get in touch today!Process Improvement
SageMusicMetadataVisual Basic for ApplicationsSpreadsheet SoftwareMacro ProgrammingFinancial ModelingData AnalysisAutomationMicrosoft ExcelData Entry - $89 hourly
- 5.0/5
- (25 jobs)
Matt is a seasoned business strategist specializing in acquisitions, market expansion, and financial education for digital and service-based businesses. With experience across startups and established enterprises, he has trained teams in strategic planning, management frameworks, and operational efficiency. Additionally, Owned a $500K USD multi-family, three-level property for eight years and acted as a key principal in the sale of a rare philatelic stock hold retail value $1M USD, which sold at a world-premier London auction house. Beyond the boardroom, his passion is leveraging networking skills, forging connections, facilitating partnerships and professional relationships for global corporate events. He is eager to apply his diverse skill set to collaborative opportunities. Sound like a good fit? Here’s what to do next: Click the green ‘Invite to Job’ button in the top right-hand corner, and let me know why you would like to work with me!Process Improvement
Product RoadmapHuman ResourcesBusiness OperationsClickUpAsanaManagement SkillsProcess DevelopmentTeam ManagementOrganizational Design & EffectivenessProblem SolvingCritical Thinking SkillsGoogle WorkspaceSales & Marketing - $99 hourly
- 5.0/5
- (14 jobs)
- Finance master's degree, Chartered Accountant ACCA (CPA), Certified Cryptocurrency Expert (CCE) - Financial Reporting & Control, Project Management, Business Analysis, and due diligence. - Budgeting and forecasting, performance improvement, M&A and post-acquisition integration. - Process improvement: P2P, O2C, R2R - System upgrade, data and system migration, implementation and testing, Prince 2, Waterfall and Agile. - Microsoft applications (Advanced MS Excel, VBA, PowerPoint, SharePoint), Project, Visio, Dynamics (AX, 365, Navision, and GP), Analysis For Office (A4O). - Hyperion applications (Foundation, HFM, FDM, FDMEE, Financial Reporting, SmartView). - Other: SAP FI-CO/BW/BPC/BCS/BI/ S/4HANA, Cartesis Magnitude, Cognos, Tableau, Qlikview, QlikSense, BO, Sage, Oracle, Tagetik, Adaptive Planning, JD Edwards, Xero, FinancialForce, NetSuite, QuickBooks, Jira, Azure DevOps, Monday.com, Trello, Asana. - Team player mentality, result orientated problem solver, complex business environments, change management, comfortable working as a liaison between finance and IT.Process Improvement
Financial ReportingFinancial ManagementFinancial Variance AnalysisAgile Software DevelopmentImplementationWorkday Adaptive PlanningManagement ConsultingSAP Business Planning & ConsolidationData MigrationStrategyMicrosoft Dynamics 365Performance OptimizationFinancial Report - $50 hourly
- 5.0/5
- (2 jobs)
I am able to research and write about any topic, and can adapt to any style. I will work together with clients to provide high quality work within a deadline. I have trained as a journalist and have enjoyed writing for several years. My main career after university has been as an English as a Second Language teacher, which has afforded me the opportunity to live abroad, where I have been able to meet many people and experience unique cultures. This has broadened my horizons and helped me to find my own voice as a writer. I look forward to working with you and helping you achieve your goals.Process Improvement
Journalism WritingEmail & NewsletterContinuous ImprovementWritingPrint JournalismCopywritingContent Writing - $45 hourly
- 5.0/5
- (4 jobs)
SUMMARY Bilingual, creative thinker with 16 years of experience in sales and 14 years of experience in creation and implementation of processes to improve the customer service experience, involving team leadership and training, CRM configuration and working together with Marketing teams to create and execute campaigns. Adept at fostering a culture of innovation and efficiency through the creation and execution of streamlined processes. Recognized for bridging the gap between administrative functions and sales operations to drive the achievement of corporate objectives. Nationality Colombian, living in the UK. Legally authorized to work in the U.K. MAJOR ACCOMPLISHMENTS - Successfully developed, implemented, and managed customer service and admin operation processes from inception for a coaching company. Led the creation of these systems from scratch, ensuring effective operation and management for the last two years, including coaching business owners from different types of business lines, to apply the study material to achieve their financial and personal goals. - Achieved a 23.6% growth in sales generated by the travel agents team under my leadership in 2023 compared to the results of 2022. - Relocated from Colombia to the UK in 2021 after meeting my Scottish husband in my home country while he was living there. - Successfully worked remotely in an international organization for 3 years. - Achieved passing score on the Colombian Court Qualification Exam, meeting the required threshold to access the position of Judge's Assistant Lawyer. SKILLS Languages: ● Fluent in English and Spanish (Spanish as native / English CEFR B1.1 passed with distinction) Software Proficiency: ● Microsoft Office: Excel, Outlook, PowerPoint, Word ● Google Workspace: Proficiency in managing Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Meet, etc. ● Zoom: - Zoom Meeting Management: Ability to schedule, host, and manage Zoom meetings effectively. - Video Conferencing: Proficiency in conducting video conferences using Zoom, including managing participants, enabling/disabling features, and troubleshooting technical issues. - Zoom Webinars: Understanding of how to host and manage Zoom webinars, including registration, attendee engagement, and post-event analysis ● Calendly: Proficiency in calendars set up and integration with CRM ●Typeform: Proficiency in forms set up and integration with other systems. ● Zapier: Workflow automation software: Configuration of custom connections and zaps. Process optimization through Zapier implementation. ● Stripe: International Payment Processing System Configuration: Products, Payment links, check out links, pricing tables, clients portal. Managing online payments, including subscriptions configuration and processing refunds and disputes. ● Kajabi: Product Platform for coaches Products: Course design and configuration, client onboarding and follow-up processes. Sales: Check out page creation and configuration, Coupon code management, Affiliates system configuration. Website: Landing pages creation and configuration, including main program pages and navigation menus. Marketing: E-mail campaign set up, Automations configuration, events and forms set up. ● HubSpot and Zoho CRM Platforms: Highly skilled in configuring CRM systems to enhance communication between sales teams and prospects, thereby improving sales performance. Experienced in optimizing customer processes to increase retention and upsells. ● Passion App: Mobile APP for coaches Setting up sales page on the APP, creating programs, and activating programs using Zapier connections. Setting up customer journey on the app using different types of interaction such as communities, forms, and CRM connections. ● Sabre and Amadeus: Travel Management System Experience in reservations, sales, ticketing, and itinerary management ●Go HighLevel: Marketing and Sales Platform - Products: Course design and configuration - Sales: Check out page creation and configuration. - Website: Landing pages creation and configuration, including main program pages and navigation menus Customer Service: ● Proficient in providing both in-person and virtual customer service. ● Skilled in establishing meaningful, long-term relationships between clients and the brand or company. ● Capable of understanding customer needs and delivering practical and timely solutions.Process Improvement
Technical Project ManagementCustomer ServiceAmadeus CRSSabreHubSpotZoho CRMProcess DesignStripeKajabiTechnical Support - $38 hourly
- 5.0/5
- (3 jobs)
🎯 Expert Project Manager | Scrum Master | Project Manager Specialist for Startups | 9+ years experience 🚀 🎨 Are you a startup or growing brand in need of expert guidance to streamline workflows or manage the launch of high-impact campaigns? With 9+ years of project management experience and a proven track record of working with global brands like Net-A-Porter, Mr Porter, Gymshark, and News UK, I specialise in helping businesses optimise processes, implement creative strategies and achieve measurable results. 💼 What I Bring to the Table: ✔️ Workflow Optimisation – Speed up processes without sacrificing quality 🔄 ✔️ End-to-End Project Management – From ideation to execution, I've got you covered ✅ ✔️ Production Workflow Consulting – Streamline operations and eliminate inefficiencies 📋 ✔️ Marketing Strategy Implementation – Deliver campaigns that convert and engage 🚀 💯 Results: ✔️ Timely Production Scheduling – Stay on track and meet deadlines, every time ⏳ ✔️ Fast Turnaround – Efficient delivery without compromising quality 🔜 ✔️ Prompt Communication – Clear, responsive, and always on time 📞 ✔️ 100% Dedication – Your success is my priority 💯 💡 Why Choose Me? I merge creativity with structure to help startups and scaling businesses achieve seamless project delivery and develop strategies that work. Whether you need to improve workflows, create impactful campaigns, or manage complex projects, I can help you execute with precision and speed. Ready to elevate your brand with results-driven project management and solutions? Let’s make it happen today! 🌟 🔑 KEYWORDS: Production Workflow Consulting, Scrum Master, Agile, Project Management for Startups, Marketing Project Manager, Creative Project Management, Senior Project Manager, Digital Marketing Project Manager, Marketing Strategy, Marketing Campaign Execution, Project Planning & Execution, End-to-End Project Management, Workflow Optimisation, Team Collaboration & Leadership, Cross-functional Project Management, Timeline & Budget Management, Startups, Stakeholder Management, Agile Project Management, Efficient Workflow Management, Execute Creative Campaigns, Enhance Project Delivery, Client-Focused Solutions, Ecommerce Project ManagerProcess Improvement
ScrumMicrosoft OfficeGoogle WorkspaceSlackStartup ConsultingClient ManagementStakeholder ManagementMarketing Campaign Setup & ImplementationBudget ManagementProject WorkflowsMarketing Operations & WorkflowProject DeliveryProject Management SoftwareAgile Project Management - $60 hourly
- 5.0/5
- (4 jobs)
With over 10 years of experience in Product Management, Customer Experience (CX), and Digital Transformation, I help businesses design exceptional customer journeys and streamline operations for sustainable growth. 🔹 My services include: - User & Market Research - Customer Journey Design & Optimization - Marketing, Communications and Growth Strategy - Digital Product Audits & Feature Roadmapping - Business Process Improvement & Automation I’m passionate about helping teams build smarter systems, improve customer satisfaction and retention, and create meaningful impact across digital and operational touchpoints. Let’s collaborate to bring clarity to complexity and elevate your customer and employee experience.Process Improvement
UX & UIProduct ManagementProject Management OfficeEcommerceDigital TransformationCustomer ExperienceBusiness Analysis - $45 hourly
- 5.0/5
- (1 job)
Hi! Thanks for visiting my profile! I am a highly resourceful professional with comprehensive experience in managing complete budgets through a trust-based funding approach. My demonstrated background is in achieving an organisational funding pipeline of new opportunities and delivering strategic leadership. Also, I'm proficient at pioneering project funding models, technology execution, and digital entrepreneurial partnerships to future-proof companies. I can create a digital vision to organise multiple global programmes. My core competencies as: * Funding Campaign Management * Digital Transformation & Modelling * Continuous Improvement * Business Development & Funding * Strategic Planning & Execution * Programme Management * Funding Training & Leadership * Cross-functional Collaboration * Stakeholder Engagement * Budget Management Throughout my career, I am recognised for leading diverse funding environments with in-depth knowledge streamlining a global portfolio of funded operations.Process Improvement
Continuous ImprovementBusiness ManagementInternational DevelopmentEnvironmentEntrepreneurshipBusiness StrategyBusiness Development - $70 hourly
- 5.0/5
- (7 jobs)
I am a seasoned AI developer and Data Scientist with many years of experience specializing in Python AI/ML, data science, prompt engineering, and analytics. My work spans from developing efficient automation systems to creating insightful BI visualizations, all while maintaining a high standard of data integrity and precision. Key Projects and Achievements: - UK Housing Market Analysis: Conducted an in-depth analysis of over 25 million data points, uncovering key market trends and investment opportunities using Python. This significantly aided strategic decision-making. - Automation Solutions: Developed Python-based systems that reduced data-cleaning time by 90% and automated 98% of routine tasks, drastically improving operational efficiency. - Predictive Modeling for Investments: Designed a predictive model that influenced over $50 million in real estate investments by accurately forecasting neighborhood cap rates. - HR Chatbot: Created the HR Chatbot using OpenAI's API and Streamlit to streamline HR inquiries for employees. - TicTacToe Game Using Prompt Engineering: Built a TicTacToe game in Python without writing any code, using advanced prompt engineering techniques. - Healthcare Bot: Developed AI Medic, a Streamlit application utilizing Google's Generative AI (Gemini-Pro-Vision model) for remote health monitoring and diagnosis. - AI-Powered Travel Planning Assistant: Simplified travel planning using OpenAI's advanced APIs, making the process more efficient and user-friendly. - LLM Agent: Used AutoGPT to build autonomous agent and performed diverse tasks. Areas of Expertise: Technical Skills: Statistics | Machine Learning | AI | Natural Language Processing (NLP) | Data Mapping | Data Mining | Data Modeling | Database Management | Data Ingestion | Data Engineering | Data Wrangling | Data Validation | Data Profiling | Data Visualization | Data Analysis Operational Activities: Data Extraction | Data Transformation | Data Loading | ETL | Data Pipelining | Data Automation | Data Migration | Optimization | Monitoring | Business Requirements | Collaboration | Web Scraping Project-Specific Skills: Chatbot Development | Prompt Engineering | Medical Data Analysis | Image Processing | AI Agent Development | API Integration - Tools and Technologies: Databases: Microsoft SQL Server | PostgreSQL | MySQL | T-SQL | Kusto (KQL) Programming: Python (Pandas, NumPy, Plotly, seaborn, matplotlib, scikit-learn, Keras) | R BI and Automation: Microsoft Power BI | Microsoft Fabric | Power Query | Microsoft Power Automate Other Tools: OpenAI API | Gemini-Pro-Vision model | Streamlit | Microsoft Suite | PowerPoint | Excel | Word | SharePoint | Git | Apache Spark I am committed to delivering innovative, scalable, and secure technology solutions, whether working independently or as part of a team. My goal is to leverage AI and data science to drive impactful business outcomes and enhance decision-making processes.Process Improvement
Data ProtectionWeb ScrapingData ExtractionData ModelingDatabase ManagementData EngineeringETLBusiness AnalysisData TransformationMicrosoft ExcelReportData AnalysisData Visualization - $60 hourly
- 5.0/5
- (5 jobs)
Are you seeking a pragmatic problem solver who can optimise your delivery efficiency and business operation processes? Look no further! With over 12 years of experience as a digital delivery specialist, technology strategist, and product manager, I possess a powerful skill set in strategic thinking, problem-solving, and delivery management. My Expertise: Operations Management - Process Improvement, workflow optimisations, business and customer objectives evaluation, collaboration and productivity workshops Project Management - Scope definition, functional documentation, delivery planning, timelines, risk assessment, GDPR assessments, compliance, resource management, waterfall and agile Product manager - Discovery & ideation, user testing and user experience, solutions architecture, product road mapping, data analysis, data visualisation Tool experience: Teamwork, Clickup, Notion, Asana, Trello, Monday.com, Airtable, Adobe Suite, Figma, Miro, Sketch, Canva, CRM, LMS, EMS, CLM, CXP Why Hire Me: Proven Experience: With a track record of successful project deliveries and satisfied clients, I bring valuable expertise to every project I undertake. My diverse background has exposed me to various industries, enabling me to adapt quickly to different challenges. Strategic Vision: As a forward-thinking strategist, I focus on aligning your business goals with innovative technology solutions. I will work with you to define a clear roadmap that ensures your projects are not only completed efficiently but also contribute to your long-term success. Natural Collaboration: I am internally motivated to produce exceptional work and possess innate collaboration skills. I believe in the power of teamwork and can seamlessly lead all aspects of your projects, from initial planning to final delivery. Simplifying Complexity: My passion lies in simplifying complex ideas and processes. I can break down intricate concepts into clear, actionable steps, making it easier for all stakeholders to understand and contribute effectively. My Belief: I firmly believe that collaboration is the cornerstone of achieving exceptional results. By fostering open communication and promoting a strong sense of teamwork, we can unleash the true potential of your projects. If you're looking for a results-driven, adaptable, and collaborative digital project manager who can navigate challenges and deliver impactful solutions, let's connect! Together, we can bring your vision to reality. P.S. As a new freelancer on Upwork and coming from a background in the healthcare industry, non-disclosure agreements and client confidentiality is a challenge to showcase my portfolio in more detail. Please bear with me, thank you.Process Improvement
Project PlanningUser Experience StrategyDocumentationSolution ArchitectureUX WritingBusiness AnalysisBudget PlanningProposal WritingPitch DeckProduct DiscoveryTechnical Project ManagementUser ExperienceStrategyProject Management - $60 hourly
- 5.0/5
- (3 jobs)
Hello! I'm Joseph, an experienced freelancer with a passion for CRM Implementation, Digital Transformation, Project Management, and Process Development. With over 5 years of know-how, I love helping businesses become more efficient and successful. Certified in HubSpot Sales Software, HubSpot Marketing, and ClickUp, I offer top-notch services in CRM Implementation, Process Development, and Automation. I'm an expert in using tools like HubSpot and Zapier to create smooth workflows that boost productivity. From startups to large companies, I've worked with clients from all walks of life. No matter your business type, I'm here to tailor solutions that fit your unique needs. Looking forward to working with you!Process Improvement
AutomationProcess DesignMicrosoft VisioSoftware ConsultationConsultation SessionTrelloAPIMicrosoft Dynamics 365ClickUpHubSpotSaaSSoftware ArchitectureDigital TransformationIT Consultation - $75 hourly
- 5.0/5
- (0 jobs)
I am an ex-consultant with extensive industry experience in Strategy & Ops and have worked with teams and companies from seed stage to public organizations. I'd love to help you with: 🎯 Corporate Strategy Development 📝 Market Research 🔈 Internal & External Communications & Storytelling 🤝 Enable Cross-functional Team Efficiencies ⚙️ New Operating Models 📈 Operations Process ImprovementProcess Improvement
Financial ModelingExcel FormulaExcel MacrosAirtableData AnalysisBusiness TransformationBusiness OperationsChange ManagementStrategy - $180 hourly
- 5.0/5
- (3 jobs)
As a FileMaker developer specializing in Lean Design, I bring a unique blend of efficiency and design prowess to my Clients. With expertise in crafting solutions that prioritize streamlined code and optimal user experiences, I ensure projects are not only functional but also aesthetically pleasing. Proficient in FileMaker development, I adhere to Lean Design principles, minimizing complexity and maximizing impact. My portfolio showcases successful projects reflecting my commitment to clean, maintainable code and intuitive UI/UX. Clients can expect a collaborative and communicative approach, delivering tailored solutions that align with their goals. If you're seeking a FileMaker professional who values efficiency, design, and client satisfaction, I'm well-equipped to contribute to your projects on Upwork. See more details on my portfolioProcess Improvement
Business Process AutomationBusiness OperationsBusiness ManagementBusiness Process ReengineeringProcess DevelopmentPerformance OptimizationDatabase ManagementDatabase DesignDatabase ProgrammingDatabase OptimizationDatabase ArchitectureDatabase DevelopmentFileMaker WebDirectClaris FileMaker - $40 hourly
- 5.0/5
- (2 jobs)
As a seasoned ServiceNow Architect and Project Manager at Wipro, I bring over eight years of experience in spearheading IT service management, IT operation management, and HR service delivery projects. My journey in the industry has been marked by a consistent drive to deliver innovative and efficient solutions across diverse sectors such as telecom, insurance, aerospace, pharma, and payment card processing. In my role, I've honed a robust skill set centered around Project Management, with a strong emphasis on ServiceNow Architecture, Business Analysis, and Product Ownership. A key aspect of my expertise lies in effectively managing stakeholder relationships, ensuring that every project aligns with the client's vision and delivers tangible value. My specialization in assessing IT asset management processes and aligning ServiceNow platforms to industry best practices has been instrumental in driving project success. I take pride in my ability to manage projects from inception toProcess Improvement
Business AnalysisIBM NetcoolMicrosoft ProjectManagement SkillsServiceNowTelecommunicationsProject Management - $45 hourly
- 4.6/5
- (3 jobs)
I'm a qualified executive coach providing bespoke one-to-one coaching tailored to your needs. I’m happy to work with you online or to meet in person (UK). You need a coach who will understand your unique situation and needs, and build a programme of coaching specifically for you. Whether it’s an urgent need or part of a longterm plan, I’m happy to help. • Experienced senior leader in the public and charity sectors • Qualified Executive and Senior Level Coach and Mentor (ILM-7 Diploma) • Qualified Strength Deployment Inventory® coach • MBTI Certified Practitioner (Myers-Briggs) • Published author on coaching • Qualified Mental Health First Aider Coaching gives you a trusted relationship in which to broaden your perspective, solve problems, clarify plans and maintain your energy. Coaching is often used when you’re feeling stuck, considering making a change, establishing yourself in a new setting, or when you need to rediscover your purpose and passions. It’s not about being told how the coach would handle it, but exploring options and unleashing your own ideas and potential.Process Improvement
Strategic PlanningPublic SpeakingResolves ConflictBusiness Planning & StrategyManagement ConsultingAnalytical PresentationLife CoachingProfessional ToneContinuing Professional DevelopmentCareer CoachingBusiness CoachingCoaching - $80 hourly
- 5.0/5
- (93 jobs)
👋 Welcome! I'm Hina, a seasoned professional specializing in Operations Management, Project Management, and Business Systems Optimization with over 15 years of experience transforming how businesses operate. I can help you with: ⚡ Senior Project Management With my master’s degree in software project management, I've successfully managed complex projects across multiple industries, ensuring on-time, on-budget delivery with exceptional quality. My project management approach includes: • Strategic project planning and resource allocation • Risk management and mitigation strategies • Stakeholder communication and expectation management • ITIL-certified methodologies for consistent delivery • Expert implementation of ClickUp, Monday.com, Asana, and other PM tools • Remote team leadership across diverse cultures and time zones ⚡ Operations Management I transform operational challenges into strategic advantages through systematic process optimization: • Comprehensive operational assessments to identify bottlenecks and inefficiencies • Development of streamlined workflows that enhance productivity and reduce costs • Team structure optimization and process documentation • Change management leadership to ensure successful adoption ⚡ Business Systems Expert As a certified expert in leading business systems, I design and implement custom solutions that eliminate inefficiencies: • ClickUp Qualified Consultant & Services Partner (Verified Power User) • Monday.com and Asana Certified Expert • Custom workspace design tailored to specific business needs • Automation implementation with Make.com and Zapier • CRM optimization for Pipedrive • PandaDoc Partner for document automation • Seamless integration between critical business tools 🏢 Proven Impact: • Increased operational efficiency by 65% for a marketing agency • Reduced administrative workload by 50% through strategic automation • Implemented comprehensive solutions for construction firms integrating financial, project, and customer management systems • Streamlined operations for businesses across various industries including technology, marketing, construction, and professional services 💼 Why Choose Me: I focus on delivering measurable business outcomes rather than activities. My selective client approach ensures personalized attention and exceptional results for every engagement. Whether you need a complete operational overhaul, strategic project leadership, ongoing project management service or customized business systems, I provide tailored solutions that drive sustainable growth. Ready to transform your operations and position your business for success? Let's connect and discuss how I can help your organization reach its full potential!Process Improvement
Business OperationsProject Management SoftwareProject ManagementClickUpLucidchartBusiness Process ManagementAtlassian ConfluenceManagement ConsultingAutomationSystem AutomationSaaSAsanaTrello - $99 hourly
- 4.9/5
- (20 jobs)
Biola is an expert- vetted (top 1% freelancer on Upwork) Management Consultant specialising in digital transformation projects with about a decade of experience. She has deep expertise in business analysis, strategy, business process optimisation, data analysis and visualization. She has worked with top global organisations across several industries including; financial services, healthcare, pharmaceutical, and FMCG. Biola prioritises her customer's satisfaction and ensures all work is done to the highest quality and standards. She has worked with several Fortune 500 companies and SMES and has undertaken several business analysis and process optimisation roles. Biola has excellent excel and data analytics skills and strong attention to detail. Biola has a Masters Degree in Supply Chain and Logistics Management from the University of Warwick achieved with distinction. Services offered include: ✳Business Analysis and Strategy✳ - Organisational design - Business process mining, modelling & engineering - Requirement gathering & analysis - Research ✳Management Consulting ✳ - Specialising in business operations, procurement, and IT consultation - Business change, project management, strategy - Deliverables such as reports, policies ✳Project Management ✳ - Agile & Waterfall Project Management - Risk and Issue Management - Reporting and Escalation ✳Data Science and Analytics ✳ - Data analysis and testing - Data design and visualisation - Data extraction / ETL - Data mining and Management Biola has worked across industries, sectors and client types from fortune 500 companies to SMEs and starts- ups and public sector. She is able to leverage the skills across industries and tailor and transfer the learnings to other industries and sectors. ⚜ Testimonials from clients ⚜ Jo Mcdowall at ISS - "Biola joined ISS to work on an exciting procurement transformation project and quickly proved herself invaluable to the team. Never afraid to share constructive thoughts and opinions, Biola’s independent yet collaborative approach is much valued in this role. Her continuous improvement philosophy means she is always curious and determined to improve process, which makes her a great asset when a team is moving quick - she adapts well, is very autonomous and highly trustworthy. Biola has delivered in the area of supplier engagement, supplier training, platform problem solving and internal stakeholder management and I cannot recommend her highly enough. She’s really been thrown in at the deep end in this transformation project, and has continued to impress"Process Improvement
Business Process ManagementProcess OptimizationDigital TransformationRequirement AnalysisQuantitative AnalysisStrategyManagement ConsultingProcess DocumentationBusiness AnalysisReport WritingData AnalysisMicrosoft ExcelData Visualization - $65 hourly
- 5.0/5
- (3 jobs)
I confidently bring over 19 years of experience in software product management and project management. My career showcases a consistent record of successfully managing projects of various sizes, ensuring their completion within designated timelines and budgetary constraints, including projects with budgets surpassing the $20 million mark. My leadership spans across diverse industries, including Digital Banking, KYC & Identity Verification, OTT, e-Commerce, Retail, Logistics, and Hospitality. Certified as a Scrum Master (CSM) and SAFe RTE (Release Train Engineer), I am an adept agile coach and Jira/Confluence administrator. Additionally, I've effectively led internationally dispersed teams across the USA, Canada, UK, Europe, and India, often managing teams of over 50 members. ======================================================================== Are you interested in determining if I am the ideal candidate and would like to delve deeper into my skillset? I've dedicated extensive time to talent acquisition, conducting interviews from junior to director-level professionals. With an impressive coaching track record, I've devoted over 1000 hours to mentoring individuals in agile methodologies and JIRA. Actively engaged in Scrum Master and Agile project management since 2014, my proficiency with Jira dates back to 2007, specializing in JIRA administration since 2014. Demonstrated expertise in technology and compliance includes: * Cloud computing proficiency, encompassing AWS and GCP, along with expertise in DevOps and Information Security. *A successful track record in navigating ISO-27001 and PCI-DSS audits, achieving certification. While collaborating with me, you will notice that my strengths lie in my capability to pay attention to details in requirements and efficiently manage multiple projects concurrently, aligning teams toward common objectives. Furthermore, my approach to engaging and collaborating with stakeholders cultivates productive and efficient working relationships. Education: Bachelors of Engineering in Computer Science Notable Qualities and Mindset: * Robust business acumen and embody an entrepreneurial drive. * Authentic enthusiasm for adopting emerging technologies. * Self-driven and proactive, naturally initiating tasks and projects. * Skilled in team building, promoting efficiency, and employing strategic methods to attain objectives. * Demonstrate leadership attributes, motivating and guiding others towards achievement. * I regard customer feedback as valuable and actively seek input to continuously enhance products and services. Technical Skills: * Product & Project Management Tools: JIRA, Confluence, Trello, Agile-Hive, Miro, Asana, ClickUp * Cloud Services: Google Cloud, AWS, Microservices * DevOps Tools: Jenkins, Docker, Harness, Chef, New Relic, Kibana, Kafka, * CM Tool: Bitbucket, Git * Programming: Java, JS, HTML5, PHP, AJAX, Python * Testing: Manual & Automation-Selenium, Jmeter, SoapUI, TestComplete, PenetrationTest * Test Management Tools: Testlink, Test Rail, Bugzilla * Process/Compliance: ISO, CMMI, ITSM, HIPAA, GLBA, PCI-DSSProcess Improvement
Agile Software DevelopmentProject PlanningCross Functional Team LeadershipWeb DevelopmentCommunicationsDevOpsCI/CDRequirement ManagementProgram ManagementAgile Project ManagementJiraTrelloDigital Project ManagementStakeholder Management Want to browse more freelancers?
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