Hire the Best Operations Managers
in the United Kingdom

Hi there 👋 Your operations are probably held together by manual work, scattered spreadsheets, and processes that live in one person's head. That works until you grow. That is what I fix. 🚀 First operations hire at an early-stage payments company, where I built the systems that let the business scale: • Ran everything through ClickUp: workflows, SOPs, deadlines, and accountability for a team of 7 • Built a SQL model to score 100+ banking partners → ~£534k in cost savings • Segmented 1,000+ merchant accounts to prioritise high-value ones → ~£765k in revenue recovered • Automated weekly reporting and partner follow-ups end to end with Claude and Make → manual work cut to near zero • Ran operations across 10 EU markets and the USA with zero compliance failures • Improved operational efficiency by 25% 📊 I also build the data and tools behind good decisions: • Led a 5-person team on a demand forecasting project for Harrods → cut forecast bias from -14% to under 1% • Built a live credit card fraud detection app with Python, XGBoost, and Streamlit • Built analytics apps and AI tools on my own ✅ What I can help you with: • Operations systems: ClickUp setup, workflows, SOPs, team accountability • Automation: connecting your tools with Make so reporting and follow-ups run themselves • Data and reporting: SQL, Python, and dashboards that turn messy data into clear answers 🛠️ My tools: SQL, Python, ClickUp, HubSpot, Airtable, Tableau, Notion, Make, Claude. If your business is growing faster than your systems, that is where I do my best work.

You sold the client on a high-volume content strategy or you finally committed to a content strategy to grow your business. Now you're stuck in email threads trying to get the writers to actually deliver it. Whether you run an agency or your own company, the bottleneck isn't usually "finding talent." It’s the admin work. It’s the drafts getting lost in Google Drive, the hours spent fixing formatting on WordPress, and the constant back-and-forth with freelancers who miss deadlines. You end up acting as a glorified project manager instead of a CEO. I take that operational workload off your plate. 🎯 My Track Record for the last 3 years: I managed the delivery pipeline for a digital publisher. ✔️ Volume: We scaled from 100 to 300+ articles per month (10/day). ✔️ Reliability: I maintained a 100% delivery rate on deadlines for 36 straight months. ✔️ Management: I managed 5+ remote writers and editors directly. 🎯 How I Help You 1. Managing Editor (Retainer) I act as your dedicated "Traffic Controller." ✔️ Writer Management: I turn your keyword list into briefs, assign them, and chase the writers so you don't have to. ✔️ Quality Control: I check every draft against your SOPs. If a writer uses the wrong H2 tags or forgets internal links, I send it back immediately. You only see the clean drafts. ✔️ The Last Mile: I handle the tedious work of uploading to WordPress, optimizing images, and scheduling the post. 2. The Cleanup (One-Time Project) If your current process is broken, I’ll fix it. ✔️ Audit your messy Drive folders and Slack channels. ✔️ Build a visual Kanban board (Trello/ClickUp/Asana) so you can see the status of every article at a glance. ✔️ Write clear instructions (SOPs) for your writers to stop the endless revision loops. 🎯 My Tools I am "plug-and-play" with the standard tools. I don't need training. CMS: WordPress (Gutenberg/Classic), Webflow. Project Mgmt: Trello, Asana, ClickUp, Monday. Ops: Google Sheets, Slack, Loom. AI: Gemini, Claude, ChatGPT

I help coaches streamline their operations and build strong, scalable online systems, so they can focus on serving clients and growing their business. 💡 What I Bring to the Table: • Website creation: building high-converting sales pages, landing pages, and checkout pages (Leadpages, Unbounce, Wordpress, Squarespace,...). • Online course setup: creating and organizing your digital courses or coaching programs. • Graphic design: ads, social media posts, course visuals, freebies, thumbnails, and more. • Email newsletters: mostly designing, set up • Recruitment & Training: interviewing, onboarding, and training new team members, plus creating online training programs. 🧩 Operational & Admin Support: I ensure the day-to-day operations of your coaching business run smoothly by handling: • Client communication: responding to inquiries, sharing program details, and managing payment links. • Onboarding & offboarding: managing client files, agreements, and workflows for a seamless experience. • Team & task management: supporting assistant coaches, tracking deadlines, and ensuring collaboration. • Finance management: invoices, payments, and reporting for transparent and organized operations. • Community management: keeping your online spaces active and engaged. 📈 As a coach, your time is best spent coaching, creating, and growing, not buried in admin or tech tasks. I take care of the backend, so you can focus on what truly drives your business forward. Feel free to reach out to me here or on my Instagram (@linda.virtual.assistant) 😊 ⭐⭐⭐⭐⭐ ''Appreciate how quick you are with everything and your communication skills'' ⭐⭐⭐⭐⭐ ''Love the newsletter'' ⭐⭐⭐⭐⭐ ''We really appreciate everything that you are doing! We have some more tasks that we will hand off to you soon, we want to keep using you more because you are so easy to work with and do such a great job!'' 🎓 Bachelors in Economy and management of services

I build structure where none exists. I'm that right hand person you want on your side to manage, structure, and execute everything while you're busy expanding your business. I specialize in supporting both startups and well-established businesses. No matter what stage you're at, my motive is simple: to help you win. I take pride in helping my clients hit their targets, build systems that last, and move from chaos to clarity. I’m a detail-oriented multi-tasker with a wide range of skills across operations, systems, and execution. Over time, my work has evolved from traditional VA support into Operations & Systems Management, where I help businesses not just run, but run efficiently and predictably. My passion lies in automation and AI and so, I LOVE to integrate AI tools (like ChatGPT, Claude) and automation platforms (Zapier, Notion) into operations, helping reduce manual work, improve decision-making, and create scalable workflows. I describe myself as self-motivated and solution-focused. I enjoy taking on messy, unstructured environments and turning them into clear, organized systems that teams can actually rely on. What I can help you with: • Executive / Virtual Assistance (high-level support, not just task-based) • Operations Management & Business Support • Ecommerce Business Management (end-to-end including Inventory); Shopify, Woo commerce, Wix • Project Management & Research • Process Improvement & Workflow Design • SOP Creation & Documentation (clear, scalable systems) • AI-powered workflows (ChatGPT, Claude, automation design) • Tool setup & optimization (Notion, CRMs, ClickUp, Asana, Monday, Zapier) • Business systems setup (operations, knowledge bases, internal processes) • Video editing (YouTube, explainers) & podcast audio editing • People Operations and HR (This is my Forte when I work full-time) • Helping founders get clarity and focus on what actually matters A strong strength of mine is communication - whether it's over email, calls, or async team collaboration. I work closely with founders and teams to ensure things don’t just get done, but get done right. Education & Background: I hold a degree in Computer Science, and I bring over 10 years of experience as a Virtual / Executive Assistant. Before freelancing, I worked as a Business Analyst / Project Manager, which shaped how I approach systems, problem-solving, and execution today. If you're looking for someone who can own operations, bring structure, and quietly make things run smoothly behind the scenes, we’ll work well together. Nice to connect with you 🙂

Professional Summary Proactive and highly organized professional with 10+ years of experience in operations management, client relations, and executive support within the hospitality and service industries. Skilled in managing schedules, coordinating projects, handling correspondence, and supporting executives to ensure smooth daily operations. Adept at multitasking in fast-paced environments, problem-solving, and delivering exceptional customer service. Seeking a remote role as a Virtual Assistant / Executive Assistant , where I can leverage my organizational, administrative, and communication skills to provide high-quality support to executives and teams worldwide. Key Skills • Excellent written and verbal communication • Strong organisational and time management abilities • Problem-solving, analytical thinking and attention to detail • IT proficiency (Microsoft Office, Google Workspace, Comtrex, Xero, HubSpot, Outlook) • Project management (Trello & Asana) • Workflow optimization developing office procedures guide • Data entry, reporting and KPI tracking • Invoice, Payroll & budget Oversight • Forecasting • Stock Management • Skilled in Records Lifecycle & compliance-based filing system • Expertise in Health and Safety compliance • Calendar & E-mail Managment • Scheduling & Event Coordination • Client relation • Creation of communication logs document interactions • Supplier coordination • Teamwork and collaboration • Remote team management

🎓 MBA from University of Sussex, England 🕥 Top Rated with 10,000+ Hours I started my career with KPMG and have 8+ years of experience in Fortune 500 and $10M+ revenue making firms in the UK and US. I have led high-impact projects, cross functional teams and extensively experienced in business analysis and end to end operations management to drive growth in SMEs and Startups. Currently I am based out of London and have flexibility to work in the US or UK time zones! 📌As the right hand of multi-million dollar CEOs I have the taken lead on following Roles, Industries and Projects/Operations Management areas: 📍 eCommerce Project Management – Overseeing platform builds, product launches & digital strategy. 📍Digital Marketing & SEO, PPC, Blog Project Management – Managed PPC, content & growth projects for renowned digital marketing firms. 📍 Website & SaaS Project Management – Managed end-to-end website, mobile app and software development projects 📍 Data Analytics Project Management – (Power BI, Excel, Looker Studio) Driving insights into action. 📍 Digital Marketing Agency Operations Management:– - I have led renowned digital marketing and web development firms as Chief Operating Officer (COO) and senior operations manager in customer facing roles: - I have led teams for managing digital marketing campaigns, that included SEO (on-page, off-page, white-hat), content writers, PPC (Google Ads, Meta Ads) and email marketing, 📍Web Development Agency Operations Management:– - I have led web development, software development agencies from the US and UK. - Managing the development of websites and digital platforms from managing teams of front and backend developers, UX/UI designers, feature developers, content writers and QA engineers 💡How I Achieve Economies of Scale for your remote business? 🎯 Start from managing the day-to-day operations – Strong expertise in team leadership, communication, project management, and performance reporting 🎯 Work as a Business Analyst to conduct systematic analysis of As-is business processes, analyze the operations from inside out, analyze team structure, IT infrastructure, and identify loopholes, bottlenecks 🎯 Strategize and resolve operational bottlenecks –pinpoint inefficiencies, and develop strategic optimization plans to drive consistent business growth. 🎯 Bring Organization to your company, structuring teams and building systems– Implement Project Management tools, communication platforms, and Agile methodologies 🎯 Do business process mapping, SOP development, and strategic delegation of tasks and responsibilities– Create detailed SOPs and strategic documents to streamline workflows, ensuring CEOs can delegate effectively for high paced growth of the company 🎯 Aim for long-term goal achievement – Continuously refine business processes, cement the strategies developed, implement automation solutions, and minimize CEO involvement to establish a self-sustaining, scalable business model. 🔋 Project Management Tools Expertise: 🎲ClickUp🎲 Wrike 🎲 Jira 🎲 Monday.com 🎲 Microsoft Projects 🎲 ASANA 🎲 Trello 🔋CRM Tools:🎲 Salesforce 🎲Insightly 🎲 Zoho Projects 🎲 FreshDesk 🎲 Hubspot 🔋Email Marketing Tools: Gmass, Claviyo, MailChimp 🎯 What I Bring to the Table: ✅ High Level and Fast Communication - I am available in your time zone ✅ Long term client relationships - My clients love my work, punctuality and humbleness apart from competency ✅ Proven Project Leadership & Cross-functional Team Leadership ✅ Digital Transformation Expertise- Introduce tools, move to enterprise ERPs, manage change Why Hire Me? 🚀 I don't just manage projects or operations—I optimize and scale businesses. I take a holistic approach to business efficiency, profitability, and long-term scalability. Whether it’s leading digital projects, implementing automation, or structuring high-performance teams,