Hire the Best Lean Consultants
in the United Kingdom

Your team is busy. Results are inconsistent. And you're still the one holding everything together. That's not a people problem. It's a systems problem. I find the exact point where revenue is leaking — pipeline, operations, team accountability — and fix it. Not in a quarter. In weeks. 28 years leading global sales and operations. 6 years embedded in startups doing exactly this. You walk away with a business that executes without you in every decision. Chartered Engineer | Six Sigma Black Belt | PhD Keywords Growth Strategy, Revenue Growth, Sales Pipeline, RevOps, Revenue Operations, Sales Operations, Business Operations, Startup Operations, Scaling Startups, Go-To-Market Strategy, GTM Strategy, Process Optimization, SOPs, KPI Dashboards, Forecasting, CRM Setup, HubSpot, Pipeline Management, Operational Efficiency, Business Strategy, Execution Systems, Startup Consultant, Fractional COO, B2B SaaS, Marketplace Strategy

Summary: A seasoned and result-focused professional holding 5 years of experience in Business Excellence, Process Improvement, Operations, and Quality Assurance. Possess a strong grip on Lean Six Sigma concepts, having an ability to drill down data from the highest to the lowest level of granularity. Demonstrate strategic thinking by identifying process improvement opportunities - experienced in rolling out measures aimed to resolve them. Achieved Master's in Management for Business Excellence from University of Warwick while focusing on excelling skills in Creating Business Excellence, Process & Product Improvement using Six Sigma, Supply Chain Management, Robust Decision Making, Leadership, and Organisation, People & Performance Management. Currently working as a Business Improvement Analyst at Jaguar Land Rover.

Biola is an expert- vetted (top 1% freelancer on Upwork) Management Consultant specialising in digital transformation projects with about a decade of experience. She has deep expertise in business analysis, strategy, business process optimisation, data analysis and visualization. She has worked with top global organisations across several industries including; financial services, healthcare, pharmaceutical, and FMCG. Biola prioritises her customer's satisfaction and ensures all work is done to the highest quality and standards. She has worked with several Fortune 500 companies and SMES and has undertaken several business analysis and process optimisation roles. Biola has excellent excel and data analytics skills and strong attention to detail. Biola has a Masters Degree in Supply Chain and Logistics Management from the University of Warwick achieved with distinction. Services offered include: ✳Business Analysis and Strategy✳ - Organisational design - Business process mining, modelling & engineering - Requirement gathering & analysis - Research ✳Management Consulting ✳ - Specialising in business operations, procurement, and IT consultation - Business change, project management, strategy - Deliverables such as reports, policies ✳Project Management ✳ - Agile & Waterfall Project Management - Risk and Issue Management - Reporting and Escalation ✳Data Science and Analytics ✳ - Data analysis and testing - Data design and visualisation - Data extraction / ETL - Data mining and Management Biola has worked across industries, sectors and client types from fortune 500 companies to SMEs and starts- ups and public sector. She is able to leverage the skills across industries and tailor and transfer the learnings to other industries and sectors. ⚜ Testimonials from clients ⚜ Jo Mcdowall at ISS - "Biola joined ISS to work on an exciting procurement transformation project and quickly proved herself invaluable to the team. Never afraid to share constructive thoughts and opinions, Biola’s independent yet collaborative approach is much valued in this role. Her continuous improvement philosophy means she is always curious and determined to improve process, which makes her a great asset when a team is moving quick - she adapts well, is very autonomous and highly trustworthy. Biola has delivered in the area of supplier engagement, supplier training, platform problem solving and internal stakeholder management and I cannot recommend her highly enough. She’s really been thrown in at the deep end in this transformation project, and has continued to impress"

Complex transformations rarely fail because the strategy is wrong. They fail because ownership is unclear, decisions are slow, teams are misaligned and the organisation cannot translate ambition into execution. I help senior leaders fix that. I am a Senior Change and Transformation Consultant with 10+ years of experience across Amazon, Dolby, high-growth professional services businesses, technology, media, manufacturing and the public sector. Clients bring me in when they need an experienced person to step into a complex or ambiguous environment, understand what is really happening and create the structure needed to move forward. My work typically includes: ● Change and transformation strategy ● Target operating model and organisational design ● Programme mobilisation and PMO leadership ● Governance, decision rights and executive reporting ● Stakeholder engagement and change adoption ● Process redesign and operational excellence ● Portfolio prioritisation and delivery planning ● Performance frameworks, KPIs and business intelligence Recent engagements have included shaping the operating model and programme governance of a rapidly growing professional services group; supporting a global technology transformation at Dolby; leading PMO activity for an international sustainability programme and advising businesses on commercial strategy and operational performance. I do more than giving you recommendations. I work closely with leadership teams to turn those recommendations into practical governance, clear ownership, manageable delivery plans and ways of working that teams can actually sustain. Depending on the situation, I can: ● Diagnose why a transformation or programme is not progressing ● Design or strengthen an operating model ● Establish programme governance, forums and decision-making structures ● Mobilise a PMO or bring control to an existing transformation ● Clarify roles, responsibilities, dependencies and priorities ● Build executive-level reporting and performance frameworks ● Lead stakeholder engagement, communications and adoption planning ● Create practical roadmaps that connect strategy with execution ● Provide senior, independent support to executives and programme leaders My approach is structured, direct and highly collaborative. I ask the difficult questions, simplify complexity and stay close enough to delivery to ensure that good ideas become tangible outcomes. My background in data, commercial strategy and continuous improvement also means that I do not treat change as a standalone communications exercise. I connect people, processes, governance, technology and performance. Alongside my consulting experience, I have: ● Led EMEA pricing and research programmes at Amazon Prime Video ● Delivered analytics and operational transformation across international organisations ● Designed PMOs, governance models, dashboards and executive reporting ● Worked across multinational, cross-functional and highly technical environments ● Written the book 'Business Intelligence Essentials You Always Wanted to Know' ● Been recognised as a 'TechWomen100 winner' ● Earned Lean Six Sigma Green Belt and continuous-improvement credentials I am best suited to strategic assignments where the challenge is important, the environment is complex and the client needs someone who can operate independently while building trust across the organisation. Typical engagements include transformation discovery, operating-model design, PMO mobilisation, programme recovery, change leadership and fractional transformation support.

Operations & Executive Consultant, Business Analyst, Product Manager & Business Management Consultant with 15+ years leading £50k–£100m projects in finance, healthcare, SaaS, retail, public sector. Strategy, GTM, BPMN, SOPs - clarity that ships. I help organisations gain clarity fast - working as an Operations & Executive Consultant, Business Analyst, Product Manager, Project Manager, Business Management & Operations specialist, Business Management Consultant, Management Consultant, and Business Manager. I deliver strategy, GTM structure, and predictable delivery. I blend strategy with hands-on execution: process mapping, process improvement, business systems, SOPs, and delivery frameworks - covering business process design, operational alignment, GTM readiness, and product delivery. As a Leadership Coach and Executive Coach, I help founders and managers strengthen leadership, communication, and process ownership. As an IT Startup Guide, I support enterprises and startups with roadmaps, business plans, GTM strategies, and SOPs that scale. 🎯 What I actually do - Operations & Executive Consulting - operating models, C-level advisory, scale-readiness - Business Analyst, IT Business Analyst & Business Management Consultant work - Product Manager - discovery, roadmap delivery, user stories, stakeholder alignment - Business management, business operations & strategy execution - Process mapping, business process redesign, BPMN diagrams & business systems optimisation - SOP creation, GTM plans, operating models & organisational workflows - Project Manager across Agile & Waterfall - full lifecycle - Leadership development as a Leadership Coach, Executive Coach & Executive Consultant - Digital transformation guidance as an IT Startup Guide - Operations support as a Business Manager, Operations Manager & Operations Consultant - Executive Virtual Assistance for founders and C-level - UX/Service design, roadmap planning, requirement analysis & documentation - Cross-functional team leadership (2–10 people, onshore/offshore) ⚙️ How I deliver - Turn strategy into execution with frameworks, processes & GTM steps - Rebuild business processes end-to-end for predictable delivery - Map requirements into BRDs, HLD/LLD, SOPs, user stories & playbooks - Redesign business systems & operations for cross-team alignment - Drive product delivery as a Product Manager — discovery to launch - Guide teams as a Leadership Coach, Executive Consultant & operational partner - Advise early-stage teams as an IT Startup Guide - Hands-on ownership as a Senior Project Manager, Business Analyst & Operations Consultant 🌍 Industries Tech, finance, healthcare, energy, education, government, retail, eCommerce, SaaS, pharmaceuticals, logistics - £50k pilots to £100m digital programmes across UK, US, EU, Africa & Asia. 🏆 Highlights - 174 global digital launches supporting $3.6bn in revenue - Operational redesigns for global enterprises as a Business Manager, Executive Consultant & Operations Consultant - SOPs, BCDR documentation & compliance frameworks for regulated sectors - Transformation reviews for AstraZeneca, BP & HMCTS - Founders and CTOs supported as IT Startup Guide, Product Manager & strategic operations partner 💡 Why clients choose me I combine multiple senior roles that companies usually hire separately: Executive Consultant, Operations Consultant, Operations Manager, Business Management, Business Manager, Business Analyst, IT Business Analyst, Data Analyst, Product Manager, Project Manager, Online Business Manager, Business Management Consultant, Management Consultant, Content Writer, Executive Assistant, Virtual Assistant, Executive Virtual Assistant, Leadership Coach, Life Coach, Executive Coach, Career Coach, IT Startup Guide - plus a Strategy, GTM, BPMN, SOPs, roadmap delivery, operating models, business process design,requirements, user stories, process improvement, stakeholder management, leadership training & capability building expert across finance, healthcare, SaaS, retail & public sector.

I'm a supply chain and operations consultant and a current executive team member with full P&L responsibility. I help retail, logistics, supply chain, and industrial businesses grow, integrate acquisitions, and run more profitably. I hold an M.Eng Industrial Engineering, 10+ years leading operations at a senior level. Most consultants advise from the outside. I sit on the executive team of the business I help run, so I bring strategy that's grounded in what works operationally, in the numbers, and in the boardroom. What I do: • Supply chain & operations: strategy, operations optimization, and process improvement that cuts cost and waste and gear businesses to scale • Business development & growth: building and scaling operational divisions, new service lines, and commercial performance against a P&L • Acquisition & post-merger integration: bringing acquired operations, teams, and systems together so deals actually deliver • ERP implementation: requirements, design, and rollout (including Odoo) that fits how the business really works • Data analytics & dashboards: Power BI, SQL, and Excel turning scattered data into actionable decisions Recent results: • Led an operations turnaround delivering [340% on-time improvement] • Integrated an acquired operation, consolidating systems/teams/sites within 3months • Grew a division's quaterly revenue to it's highest in the companies 37 year history • Rolled out Power BI and ERP reporting across 5 organizations I've worked with every level of business, from operational teams to boards, translating commercial goals into operational execution. If you need a senior operator who's carried the P&L and not just advised on it. Send me a message and let's talk through your project.