Hire the Best Process Optimization Consultants
in the United Kingdom

Most founders bring me in when revenue is growing but the business is starting to crack underneath it. Reporting is unreliable. Cashflow is unclear. The CRM is leaking. The team is busy but nothing is quite landing. And you're still stuck in the middle of everything. What you need isn't a consultant who talks strategy from a distance. You need someone who actually comes in, takes the wheel on day-to-day operations, actively manages the team, and gets things moving. That's what I do. I've built and scaled my own business to £10M revenue at 30% EBITDA before exiting, and held VP roles at Getty Images and Kodak. Because I have over 25 years of commercial leadership experience, I don't need an extensive ramp-up period. I've seen almost every operational bottleneck before, which means I spot leaking revenue faster and stabilise teams quicker. The work I'm most proud of is the hands-on stuff inside growing companies — fixing the operational chaos that builds up when a business scales faster than its systems. Where I typically focus * Team accountability & operating rhythm: Managing day-to-day delivery, running stand-ups, and leading the team so performance stops depending on you. * Cashflow forecasting & P&L visibility: Making sure you always know exactly where you stand financially. * CRM & revenue pipeline rebuilds: Tightening conversion tracking so leads don't fall through the cracks. * KPI dashboards & reporting: Creating practical data systems that actually support real-time decisions, not just tick a box. Recent work includes rebuilding CRM and revenue pipelines into a single operating model, improving follow-up discipline, managing remote teams, and installing reporting systems to support multi-million revenue growth. I work best with decisive, growth-minded founders in SaaS, e-commerce, and service businesses who are ready to hand over the day-to-day to someone who'll roll their sleeves up and drive it. If that's you, we'll hit the ground running. Core areas Fractional COO · Operational Leadership · Team Management · Revenue Operations · CRM Architecture · Financial Systems & Forecasting · KPI Dashboards

Biola is an expert- vetted (top 1% freelancer on Upwork) Management Consultant specialising in digital transformation projects with about a decade of experience. She has deep expertise in business analysis, strategy, business process optimisation, data analysis and visualization. She has worked with top global organisations across several industries including; financial services, healthcare, pharmaceutical, and FMCG. Biola prioritises her customer's satisfaction and ensures all work is done to the highest quality and standards. She has worked with several Fortune 500 companies and SMES and has undertaken several business analysis and process optimisation roles. Biola has excellent excel and data analytics skills and strong attention to detail. Biola has a Masters Degree in Supply Chain and Logistics Management from the University of Warwick achieved with distinction. Services offered include: ✳Business Analysis and Strategy✳ - Organisational design - Business process mining, modelling & engineering - Requirement gathering & analysis - Research ✳Management Consulting ✳ - Specialising in business operations, procurement, and IT consultation - Business change, project management, strategy - Deliverables such as reports, policies ✳Project Management ✳ - Agile & Waterfall Project Management - Risk and Issue Management - Reporting and Escalation ✳Data Science and Analytics ✳ - Data analysis and testing - Data design and visualisation - Data extraction / ETL - Data mining and Management Biola has worked across industries, sectors and client types from fortune 500 companies to SMEs and starts- ups and public sector. She is able to leverage the skills across industries and tailor and transfer the learnings to other industries and sectors. ⚜ Testimonials from clients ⚜ Jo Mcdowall at ISS - "Biola joined ISS to work on an exciting procurement transformation project and quickly proved herself invaluable to the team. Never afraid to share constructive thoughts and opinions, Biola’s independent yet collaborative approach is much valued in this role. Her continuous improvement philosophy means she is always curious and determined to improve process, which makes her a great asset when a team is moving quick - she adapts well, is very autonomous and highly trustworthy. Biola has delivered in the area of supplier engagement, supplier training, platform problem solving and internal stakeholder management and I cannot recommend her highly enough. She’s really been thrown in at the deep end in this transformation project, and has continued to impress"

Scaled multiple businesses from $500k–$20M ARR. Fractional COO and Growth Consultant delivering scalable operations, process design, organisational change, and customer experience strategies that boost LTV, retention, and growth. ❓Are you struggling to scale your business? Too much chaos and not enough order? 👋🏼 Hi, I'm Ryan. I help Founders and CEOs extinguish the fires and build a scalable operating model that generates the most profit over the longest period of time - for the least effort and cost. I redesign processes, clarify roles, set measurable targets, and align OKRs and KPIs. I build scale-ready workflows and systems so your business runs smoothly without bottlenecks. I help you identify the key hires your business needs, attract A-Players, and integrate them into a structure where they can thrive. And I'll make your customers love you. Sound good so far? Send me a note with some details about your company, the problems you're trying to solve, and your project. If it seems like a good fit, let's schedule some time to talk! _ Services Offered: 👑 C-Suite Leadership & Operational Excellence (inc. EOS Integrator) 📄 Process Design, Revenue Efficiency, & Value Chain Optimisation 📈 Go-to-Market Strategy – ICP definition, value proposition, pricing, & upsell logic 🚀 AOV, LTV, Retention, & Online Reviews ❤️ Customer Experience, Success, & Support Strategy 🔄 Organisational Design & Operating Models 🤝 Management & Growth Consulting Time Zones: 🌍 Focused on clients in the Americas, Europe, RSA, and the Middle East.

Most businesses don't have a lead generation problem — they have a follow-up problem. I'm a GoHighLevel (GHL) Expert, CRM Automation Specialist, and AI Automation Consultant who fixes exactly that: slow response times, missed appointments, disorganized pipelines, and broken workflows that let leads slip through the cracks instead of becoming customers. I help businesses build scalable lead generation, lead nurturing, customer journey, and appointment booking systems that drive measurable results. I specialize in building complete business infrastructure inside GoHighLevel — connecting your marketing, sales, follow-up, reporting, and customer communication into one streamlined system that works automatically, with no manual babysitting required. I work with marketing agencies, real estate companies, healthcare providers (dental practices, medical spas), home service businesses (roofing, HVAC, plumbing, solar), coaches, consultants, insurance and mortgage professionals, law firms, SaaS companies, and local service businesses — helping each capture more leads, improve follow-up speed, increase conversion rates, and eliminate manual busywork. My Expertise Includes: ✔ GoHighLevel CRM Setup, Optimization & Cleanup ✔ Advanced GoHighLevel Workflows & Automations ✔ Lead Generation Funnels & Sales Funnel Builds ✔ High-Converting Landing Pages & Websites ✔ Lead Nurturing & Customer Journey Automation ✔ Appointment Booking & Calendar Automation ✔ Pipeline Management & Pipeline Automation ✔ Lead Qualification & Lead Scoring Systems ✔ Email Marketing & SMS Marketing Automation ✔ Conversion Tracking, Attribution & Reporting Dashboards ✔ Workflow Audits, Optimization & Troubleshooting ✔ White Label GoHighLevel, SaaS Mode Setup & Agency Systems ✔ Snapshot Creation & Multi-Account Deployment ✔ CRM Migration & Database Organization ✔ API, Webhook, Zapier, Make & Custom Integrations ✔ Reputation Management & Review Automation ✔ Reactivation Campaigns & Follow-Up Systems ✔ AI Chatbots, AI Agents & AI Voice Assistants ✔ N8N Automation Development ✔ OpenAI Integrations & Custom AI Workflows ✔ Twilio SMS/Voice & Mailgun Email Deliverability Setup ✔ Business Process Automation What Clients Typically Hire Me For: Building complete lead generation and appointment-setting systems Creating advanced workflow automations and nurture sequences Organizing and optimizing CRM architecture Designing high-converting funnels and landing pages Implementing AI-powered customer journeys (chatbots, voice agents, follow-up) Building reporting dashboards and attribution systems Cleaning up broken workflows and messy GoHighLevel accounts Migrating CRMs (HubSpot, Salesforce, Zoho) into GoHighLevel Setting up white label / SaaS Mode for agencies reselling GoHighLevel Integrating third-party platforms using APIs, Webhooks, Zapier, Make, and N8N Improving lead response times, conversion rates, and operational efficiency My Approach I start by understanding how your business generates leads, qualifies prospects, books appointments, closes sales, and retains customers. Then I design automation systems around those real processes using GoHighLevel, N8N, Make, AI tools, and custom integrations — not a generic template. The result is a scalable system that improves lead tracking, pipeline management, customer communication, reporting, and overall business performance, while reducing manual work for your team. Why Businesses Work With Me ✔ Strong GoHighLevel & HighLevel Expertise ✔ Advanced Automation & Workflow Logic ✔ CRM Architecture & Process Optimization ✔ Funnel Strategy & Conversion Optimization ✔ API & Integration Experience ✔ AI Automation & Customer Experience Systems ✔ Clear Communication & Documentation ✔ Long-Term Growth Mindset If you're looking for a GoHighLevel Expert, GoHighLevel Consultant, HighLevel Specialist, GHL Automation Specialist, CRM Systems Architect, Sales Funnel Builder, N8N Expert, or AI Automation Consultant who can build reliable systems that support growth — send me a message with what's broken or what you're trying to build. I'll tell you honestly whether I'm the right fit. Let's build a business that runs more efficiently, converts more leads, and scales with confidence.

🟢 𝗢𝗻𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘀𝗹𝗼𝘁 𝗿𝗲𝗺𝗮𝗶𝗻𝗶𝗻𝗴.⚡𝗖𝘂𝗿𝗿𝗲𝗻𝘁 𝗿𝗮𝘁𝗲 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝘂𝗻𝘁𝗶𝗹 𝗔𝘂𝗴𝘂𝘀𝘁. Revenue is coming in, but it isn’t predictable. Pipeline looks active, yet deals slip and forecasting lacks credibility. I step in to restore control, stabilise execution, and make revenue dependable again. I operate as a sales and revenue leader embedded inside B2B revenue functions. My mandate is clear: install structure, govern execution, and ensure revenue performance is reliable enough to support confident commercial decisions. This is operational ownership, not advisory commentary. Selected outcomes from prior engagements include: • Improved forecast accuracy from 55% to 85% within one quarter, restoring decision confidence • Reduced late-stage deal leakage by tightening qualification standards, increasing win rate from 18% to 27% • Stabilised pipeline conversion through structured cadence, building $1.8M plus qualified pipeline in 90 days • Reduced revenue volatility by shortening average sales cycle by 22 percent In practice, I: • Lead weekly pipeline and deal governance • Own forecast rhythm and revenue visibility • Define and enforce qualification and stage standards • Re-establish CRM integrity as a commercial control system • Surface revenue risk early and correct momentum • Strengthen performance accountability across the team • Install onboarding and expansion systems that protect margin and retention I approach pipeline with the same rigour finance applies to cash flow. Numbers must be dependable before growth decisions scale. Stable execution improves predictability, protects margin, and allows leadership to operate proactively rather than reactively. I work with B2B companies committed to strengthening their sales execution, whether founder-led or operating under established management. Engagement requires alignment, internal mandate, and real investment in building a disciplined revenue function. My role is embedded operational leadership, not commission-only selling, temporary representation, or unpaid experimentation. If your business is generating revenue but lacks consistent control across execution and forecasting, send a brief overview of your current sales structure. We can determine quickly whether an embedded engagement is the right move. ● 𝗦𝗶𝘁𝘂𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗵𝗲𝗿𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝘁𝘆𝗽𝗶𝗰𝗮𝗹𝗹𝘆 𝗯𝗿𝗶𝗻𝗴 𝗺𝗲 𝗶𝗻: • The sales team is active but deals keep slipping and leadership cannot rely on the forecast. • Pipeline exists but conversion is inconsistent and opportunities stall late in the sales process. • A Sales Manager or Sales Operations lead is needed to introduce structure, cadence, and accountability across the team. • CRM is in place (HubSpot, Salesforce, etc.) but the pipeline data cannot be trusted for forecasting or decision-making. • The company needs a clear and repeatable sales process so the team follows the same qualification and deal progression standards. • Founders want an experienced Sales Consultant to review the pipeline, tighten qualification, and stabilise sales execution. • The team needs coaching and practical guidance on deal management, pipeline discipline, and sales process execution. • Leadership wants visibility into pipeline health, deal momentum, and realistic revenue forecasts. ● 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗯𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱: Fractional VP Sales | SDR Manager | BDR Manager | AE Manager | Enterprise & Corporate Sales Management leader building high-performance revenue teams and scalable sales engines. Expertise in Sales Process Design, Sales Pipeline Management & CRM, Sales Optimization, Revenue Operations, Sales Coaching, and Sales Advisory. Applying MEDDPICC, Sandler Selling System, Command of the Message, BANT, and the Bowtie Revenue Model to improve pipeline quality, deal velocity, and predictable revenue growth across SDR, BDR, and AE teams.

🏆 Top-Rated Automation & AI Expert | Project Management | Data Analytics | 250+ Projects Delivered 🚀 10+ Years of Experience Building Scalable Business Systems, CRM Automation, Workflow Automation, Marketing Automation and Project Management Workflows 𝐈 𝐡𝐞𝐥𝐩 𝐚𝐠𝐞𝐧𝐜𝐢𝐞𝐬, 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬, 𝐜𝐨𝐚𝐜𝐡𝐞𝐬, 𝐚𝐧𝐝 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 𝐫𝐞𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐭𝐚𝐬𝐤𝐬, 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝 𝐬𝐜𝐚𝐥𝐚𝐛𝐥𝐞 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲, 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐯𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲, 𝐚𝐧𝐝 𝐚𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞 𝐠𝐫𝐨𝐰𝐭𝐡. Whether you're struggling with disconnected tools, inefficient workflows, poor team collaboration, or manual processes, I design and implement automation-driven systems that help your business run efficiently without adding operational overhead. ⚙️ 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 & 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐒𝐭𝐚𝐜𝐤 Project Management Platforms ✔ ClickUp Expert ✔ Monday Expert ✔ Asana ✔ Notion ✔ Jira Automation & Integrations ✔ Zapier ✔ Make ✔ n8n ✔ GoHighLevel (GHL) ✔ API Integrations ✔ Webhooks & Custom Automations CRM & Business Systems ✔ HubSpot ✔ GoHighLevel ✔ Pipedrive ✔ Zoho CRM ✔ Lead & Client Management Systems ⚠𝐂𝐨𝐦𝐦𝐨𝐧 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐈 𝐒𝐨𝐥𝐯𝐞 ◾ Manual processes consume valuable time ◾ Disconnected tools and fragmented workflows ◾ Missed deadlines and lack of project visibility ◾ Poor team accountability and collaboration ◾ Inefficient client onboarding and follow-up processes ◾ CRM systems that are underutilized or poorly configured 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐆𝐞𝐭 ✅ Save 20+ hours per week through automation ✅ Reduce manual work by up to 90% ✅ Improve team productivity and accountability ✅ Deliver projects up to 35% faster ✅ Streamline client onboarding and project delivery ✅ Gain real-time visibility into projects, operations, and team performance ✅ Build scalable systems that support long-term growth 𝐏𝐫𝐨𝐯𝐞𝐧 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 📈 Implemented AI-powered workflow automation for operations, onboarding, and project delivery 📈 Built CRM automation systems that improved lead management and client retention 📈 Designed end-to-end marketing automation funnels and sales workflows 📈 Migrated and optimized project management systems for 10+ companies 📈 Reduced operational bottlenecks through workflow redesign and process automation 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 ◾ Project Management System Setup & Optimization ◾ ClickUp Workspace Design & Automation ◾ Monday com Workflow Development ◾ CRM Implementation & Automation ◾ Marketing Automation & Lead Nurturing Systems ◾ Business Process Mapping & SOP Development ◾ AI-Powered Workflow Automation ◾ Cross-Platform Integrations & API Connections ◾ Team Collaboration & Operational Efficiency Consulting Your business doesn't need more tools; it needs the right systems, workflows, and automation strategy to maximize productivity and scale efficiently. 𝐋𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐚 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐭𝐡𝐚𝐭 𝐬𝐚𝐯𝐞𝐬 𝐭𝐢𝐦𝐞, 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩𝐬 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐡𝐢𝐠𝐡-𝐢𝐦𝐩𝐚𝐜𝐭 𝐰𝐨𝐫𝐤. 📩 Send me a message to discuss your goals and receive a strategy for optimizing your workflows, project management systems, and business operations.