Hire the Best Process Optimization Consultants
in the United Kingdom

Accounting systems expert & business consultant. I help companies implement efficient workflows, clean & analyze financial data, and leverage automation for smarter decision-making. Services: Xero/QBO implementation, data migration, cleansing & transformation, Excel dashboards, workflow automation (Zapier, Make, AI), financial analytics, process optimization. Beyond templates—I architect complete solutions. Whether you need data cleaned, dashboards designed, or processes automated, I build systems that work.

Scaled multiple businesses from $500k–$20M ARR. Fractional COO and Growth Consultant delivering scalable operations, process design, organisational change, and customer experience strategies that boost LTV, retention, and growth. ❓Are you struggling to scale your business? Too much chaos and not enough order? 👋🏼 Hi, I'm Ryan. I help Founders and CEOs extinguish the fires and build a scalable operating model that generates the most profit over the longest period of time - for the least effort and cost. I redesign processes, clarify roles, set measurable targets, and align OKRs and KPIs. I build scale-ready workflows and systems so your business runs smoothly without bottlenecks. I help you identify the key hires your business needs, attract A-Players, and integrate them into a structure where they can thrive. And I'll make your customers love you. Sound good so far? Send me a note with some details about your company, the problems you're trying to solve, and your project. If it seems like a good fit, let's schedule some time to talk! _ Services Offered: 👑 C-Suite Leadership & Operational Excellence (inc. EOS Integrator) 📄 Process Design, Revenue Efficiency, & Value Chain Optimisation 📈 Go-to-Market Strategy – ICP definition, value proposition, pricing, & upsell logic 🚀 AOV, LTV, Retention, & Online Reviews ❤️ Customer Experience, Success, & Support Strategy 🔄 Organisational Design & Operating Models 🤝 Management & Growth Consulting Time Zones: 🌍 Focused on clients in the Americas, Europe, RSA, and the Middle East.

Most founders bring me in when revenue is growing but the business is starting to crack underneath it. Reporting is unreliable. Cashflow is unclear. The CRM is leaking. The team is busy but nothing is quite landing. And you're still stuck in the middle of everything. What you need isn't a consultant who talks strategy from a distance. You need someone who actually comes in, takes the wheel on day-to-day operations, actively manages the team, and gets things moving. That's what I do. I've built and scaled my own business to £10M revenue at 30% EBITDA before exiting, and held VP roles at Getty Images and Kodak. Because I have over 25 years of commercial leadership experience, I don't need an extensive ramp-up period. I've seen almost every operational bottleneck before, which means I spot leaking revenue faster and stabilise teams quicker. The work I'm most proud of is the hands-on stuff inside growing companies — fixing the operational chaos that builds up when a business scales faster than its systems. Where I typically focus * Team accountability & operating rhythm: Managing day-to-day delivery, running stand-ups, and leading the team so performance stops depending on you. * Cashflow forecasting & P&L visibility: Making sure you always know exactly where you stand financially. * CRM & revenue pipeline rebuilds: Tightening conversion tracking so leads don't fall through the cracks. * KPI dashboards & reporting: Creating practical data systems that actually support real-time decisions, not just tick a box. Recent work includes rebuilding CRM and revenue pipelines into a single operating model, improving follow-up discipline, managing remote teams, and installing reporting systems to support multi-million revenue growth. I work best with decisive, growth-minded founders in SaaS, e-commerce, and service businesses who are ready to hand over the day-to-day to someone who'll roll their sleeves up and drive it. If that's you, we'll hit the ground running. Core areas Fractional COO · Operational Leadership · Team Management · Revenue Operations · CRM Architecture · Financial Systems & Forecasting · KPI Dashboards

I help founders turn operational complexity into clear systems, stronger ownership, and reliable execution. I’m usually brought in when the business has become harder to manage, the team needs clearer direction, and too much still depends on the founder. My role is simple: to make the business easier to run. That can mean fixing workflows, creating clearer ownership, managing execution, building SOPs, improving team coordination, spotting bottlenecks, or setting up better systems so things don’t constantly depend on the founder. Over time, my work has evolved beyond traditional Business Operations Management to combine operational leadership with systems architecture, AI, and automation. I still love managing what I build, but my bigger focus now is on creating the systems behind the business so things can run more smoothly, predictably, and with less manual involvement. *What I can own* ✅Operations Architecture & Systems ✅ Business process and workflow design ✅ SOP creation and documentation ✅ Roles, responsibilities, and ownership structures ✅ Operating rhythms and team cadence ✅ Cross-functional workflows and handoffs ✅ Knowledge management and internal documentation *Execution & Operational Management* ✅ Project, roadmap, and launch management ✅ Team coordination and accountability ✅ Progress, priorities, and bottleneck management ✅ Cross-functional execution ✅ Issue escalation and resolution ✅ Founder and leadership reporting *AI & Process Improvement* ✅ Identifying repetitive and inefficient workflows ✅ Redesigning processes before automating them ✅ AI-assisted workflow architecture ✅ Automation planning and implementation ✅ Connecting workflows across business systems ✅ Reducing repetitive manual work through AI and automation My goal is not to add another layer of management. It’s to create an operating environment where everyone knows: → What matters → Who owns what → What happens next → Where something is blocked → When leadership actually needs to get involved So instead of constantly asking, “What’s happening with this?”, the founder can remain informed without having to stay involved in every detail. The transformation I typically work toward: - Founder chasing everyone → Clear ownership and accountability - Work living in people’s heads → Documented, repeatable processes - Constant firefighting → Predictable execution and escalation - Poor visibility → Clear priorities, progress, and bottlenecks - Repetitive manual work → Smarter workflows and automation - Founder-dependent operations → A business that can run without constant founder involvement I have a Computer Science background and experience across Business Analysis, Project Management, Executive Support, Operations, systems design, and implementation. That combination means I’m comfortable both zooming out to understand how the business should operate and getting into the details required to actually make the new system work. I work best with founders who are growing faster than their current operations can support and are ready to replace improvisation with structure. If your business works but still relies too heavily on you to keep it working, I can help you build the systems behind the next stage. Nice to connect with you 🙂

Your team is busy. Revenue is growing — but results are inconsistent, execution depends too heavily on you, and too much falls between the cracks. That isn't usually a people problem. It's an operating-system problem. I work with founders, CEOs and leadership teams to identify exactly where growth is being constrained — sales pipeline, operations, accountability, processes, forecasting or execution — and fix it. I don't just produce a strategy deck. I get inside the business, find the bottlenecks, establish clear KPIs and ownership, and build the systems needed to execute consistently. My focus is measurable improvement in weeks, not quarters. What I typically help fix: • Revenue and pipeline performance • Sales and RevOps execution • Operational bottlenecks • Poor forecasting and KPI visibility • Lack of accountability and ownership • Processes that don't scale • Founder/CEO dependency • GTM and commercial execution • CRM, pipeline and management systems • Scaling from founder-led to professionally managed operations I bring 28 years of international leadership experience across sales, operations, growth and business transformation, including six years working directly inside startups and scale-ups. I've operated as a CEO and senior executive, built and scaled businesses, led international teams and worked across more than 50 countries. The objective is simple: A business that grows predictably, executes consistently and doesn't require the founder to be involved in every decision. Chartered Engineer (CEng),Six Sigma Black Belt, PhD Core Expertise Fractional COO, Fractional CEO, Business Growth, Revenue Growth, Revenue Operations, RevOps, Sales Operations, Business Operations, Growth Strategy, Go-To-Market Strategy, GTM, Pipeline Management, Operational Excellence, Process Optimization, KPI Dashboards, Forecasting, CRM, HubSpot, SOPs, Startup Operations, Scaling Startups, B2B SaaS, Business Transformation

Biola is an expert- vetted (top 1% freelancer on Upwork) Management Consultant specialising in digital transformation projects with about a decade of experience. She has deep expertise in business analysis, strategy, business process optimisation, data analysis and visualization. She has worked with top global organisations across several industries including; financial services, healthcare, pharmaceutical, and FMCG. Biola prioritises her customer's satisfaction and ensures all work is done to the highest quality and standards. She has worked with several Fortune 500 companies and SMES and has undertaken several business analysis and process optimisation roles. Biola has excellent excel and data analytics skills and strong attention to detail. Biola has a Masters Degree in Supply Chain and Logistics Management from the University of Warwick achieved with distinction. Services offered include: ✳Business Analysis and Strategy✳ - Organisational design - Business process mining, modelling & engineering - Requirement gathering & analysis - Research ✳Management Consulting ✳ - Specialising in business operations, procurement, and IT consultation - Business change, project management, strategy - Deliverables such as reports, policies ✳Project Management ✳ - Agile & Waterfall Project Management - Risk and Issue Management - Reporting and Escalation ✳Data Science and Analytics ✳ - Data analysis and testing - Data design and visualisation - Data extraction / ETL - Data mining and Management Biola has worked across industries, sectors and client types from fortune 500 companies to SMEs and starts- ups and public sector. She is able to leverage the skills across industries and tailor and transfer the learnings to other industries and sectors. ⚜ Testimonials from clients ⚜ Jo Mcdowall at ISS - "Biola joined ISS to work on an exciting procurement transformation project and quickly proved herself invaluable to the team. Never afraid to share constructive thoughts and opinions, Biola’s independent yet collaborative approach is much valued in this role. Her continuous improvement philosophy means she is always curious and determined to improve process, which makes her a great asset when a team is moving quick - she adapts well, is very autonomous and highly trustworthy. Biola has delivered in the area of supplier engagement, supplier training, platform problem solving and internal stakeholder management and I cannot recommend her highly enough. She’s really been thrown in at the deep end in this transformation project, and has continued to impress"