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Atlassian Certified Jira Consultant and Forge Developer with 15+ years of experience and 3500+ hours of Jira Administration. Expert in Jira addons Structure, BigPicture, eazyBI, Tempo, ScriptRunner, Rich Filters, Jira Automation, and Forge App Development. I help companies transform Jira from a task tracker into a scalable delivery, reporting, and service management platform. Specialized in Jira Software, Jira Service Management, integrations, custom development, and enterprise Jira frameworks. Achievements ⭐️ Atlassian Certified in Managing Jira Projects for Cloud ⭐️ Atlassian Certified Jira Administrator for Cloud ⭐️ 20+ clients (10 to 500 users), doing fixed price projects and providing longterm Jira support ⭐️ 3500+ hours of Jira administration ⭐️ 16+ years of working experience as team lead and project/product manager ⭐️ led 16 workshops on different Jira topics ⭐️ speaker at IAMPM courses ⭐️ Forge developer ⭐️ developed MS Project plugin for JIRA integration I can help you with 🛠 configure custom workflows, custom fields, screens, permissions and notifications settings 🛠 automate processes and repetitive tasks (Automation add-on and groovy scripting with ScriptRunner add-ons) 🛠 create advanced custom reports of any complexity for Jira Server/DC (inside JIRA or in 3rd-party BI solutions and reporting services) 🛠 develop MS Project addons for integrations with other tools (like Jira) 🛠 analyze JIRA Server data using SQL working directly with database. Such a practice helps clients to get quick insights from Jira data and to find data inconsistencies 🛠 custom development of API’s, integrations with Tempo and Table Grid Editor API 🛠 help you to decide on the best suitable and powerful enough add-ons 🛠 configure third-party add-ons (Tempo Timesheet, Tempo Planner, EasyBI, Table Grid Editor, Rich Filters, SIL, Structure, Big Picture) 🛠 audit your instance, point to the bottlenecks, suggest improvements and implement an instance cleanup 🛠 provide a consultancy service or ongoing support During my career, I've worked with the Atlassian tools as a: 🔥 Project/Product/Program Manager 🔥 Team Lead 🔥 Jira Administrator 🔥 CMMI Appraisal Team member 🔥 Software Developer (Oracle and MS SQL Server DB Developer) This experience helps me understand business processes for different project roles My favorite Jira add-ons are ScriptRunner, MyGroovy and EasyBI. These add-ons allow making complex automations, integrations and data analyses with no limits. My approach is to be a business analyst before doing any task. At the beginning, I try to understand client needs and requirements. In most cases, I develop a prototype or simulate the case in my test environment. Then I suggest effective ways to accomplish the task based on my experience and knowledge of best practices. I’m organized, committed to quality, process and result oriented If this is something I can help you with, please reach out! Contact me for any Jira consultation task

I help coaches, educators, and businesses set up and configure online learning platforms that are ready to launch. I provide full LMS configuration for Thinkific, LearnWorlds, Canvas and Teachable, including course structure, branding, user settings, lesson setup, navigation, certificates, payments, and student experience optimisation. My goal is to make your platform clean, professional, and easy to manage so you can focus on delivering content while your LMS runs smoothly. Whether you need a new course platform built from scratch or an existing setup improved, I can help you create a reliable learning environment that fits your goals. I can promptly support: ✅ LMS setup and optimisation (Canvas, Thinkific, Teachable, LearnWorlds): * Course and lesson structure. * Branding and customisation. * Payment and enrollment settings. * Student journey and UX improvements. * Content migration and platform organisation. * Technical support for Thinkific, LearnWorlds, and Teachable. ✅ Instructional design and curriculum development for online and blended learning ✅ Custom AI-powered chatbots and agents ✅ Gamification strategies for learner motivation and retention ✅ Programme management and stakeholder coordination across multiple sectors I’ve successfully delivered 30+ digital learning products for NGOs, startups, universities and B2B/B2C clients, reaching 500,000+ learners. My approach combines strong project management skills with deep pedagogical knowledge to create engaging, learner-centred experiences that drive real outcomes. Let’s develop engaging learning products together!

🟡🟠 Reliable project manager who delivers results to take your project and organization to the next level and gives you back your time. ▶️ Open for Long Term projects. July 17, 2026 🏆 I strive to improve human collaboration by showing empathy, leadership, sharing experience, and knowledge to make the future more predictable and less disturbing. Does this appeal to you? ✅ Send a message to start a discussion Here are some cases: 1️⃣Got project out of crisis in 2 months, improved customer satisfaction and NPS, as well as increased release frequency by 35%. I established communication between customer support and internal departments, structured and standardized bug reports, built prioritization and monitoring system for development team, and covered product with automation tests. 2️⃣ Reduced OPEX by $5,000 monthly by shutting down unused environments, optimizing Digital Ocean costs, and canceling tools and subscriptions. 3️⃣ Managed project budgets over $500K. 4️⃣ Increased velocity by 16% by optimizing team processes through clear, transparent processes, introduction of SOPs, prioritization system, and “start-finishing and finish-starting” approach that freed 5️⃣ Coordinated a team of 15-40 people across 7 different time zones I believe trust inside a team is the key to incredible results. My project manager experience says that trust and loyalty are necessary to build strong relationships. I definitely believe small teams can achieve big results. 🤝 The way I keep trust inside a team is by providing clear feedback, being transparent in communication as a project manager, building as simple processes as possible, and encouraging people to make decisions. Does this seem right to you? Value I provide: 🔶 Lead for end-to-end delivery of multiple engineering programs, ensuring adherence to scope, budget, timelines, and quality standards as an agile project manager, agile scrum master, digital project manager, operations manager, and Fractional COO. 🔶 As a project manager, I participate in strategy development, decision making, project scheduling, and team management in order to provide support to teams by creating user stories and product management when needed. 🔶 All administrative support, management consulting, operations, and project workflows are my responsibilities in the digital project manager role. I report directly to the CEO, sometimes act as an executive assistant, virtual assistant, Fractional COO, and provide management consulting. 🔶 As a project manager and operations manager, I build project workflows, SDLC processes, process infographics, SOPs, and different flow charts to improve communications and team management. 🔶 Usually, I'm in charge of decision making, project management, team management, communications, management consulting, business operations, project scheduling, and project workflows in a project manager role for more than 50 projects I participated in. 🔶 To increase the transparency of the team's work, as a agile project manager, I build project workflows and process infographics as well as a dashboard with such metrics as WIP, Throughput, Cumulative Diagram, Time in Status, Cycle Time, Sprint Issue Balance, Sprint Velocity Chart, and Burn-down chart within Eazy BI, Jira, Asana, Clickup, Trello or any other tools. ✅ Send me a message to discuss your request 🔺My areas of responsibility are project management, people management, maintaining the scrum framework, and operations, which is helpful for stakeholder management. 🔺 I care about Project Scheduling, plan the team allocation, and resource allocation as an agile project manager to successfully deliver a project. 🔺 Often, when I join a project, I do the process audit, and together with a team, we improve project workflows, processes, and process infographics, which help us to achieve project objectives, making me a reliable project manager. 🔺 I strive to improve communications to achieve fast decision making, which is crucial for a project manager, as well as I suggest ideas and implement changes for business operations and operations analytics 🔺 All CEOs I worked with were interested in my experience; they asked for management consulting and work on operations, which is more like a Fractional COO position, Chief Operating Officer, or Chief of Staff. 🔺 I love to participate in strategy development and execute it as a project manager, operations manager, or Fractional COO to achieve the project objectives. 🔺 I take care of product management, user stories, and task creation in Jira, ClickUp, Trello, Asana, and other tools to implement a product roadmap, achieve project objectives, and deliver milestones, to make business analyst life easier. ✅ Send a message to start a discussion What kind of person are you comfortable working with?

🎯 I turn ambitious ideas into shipped products and scaling businesses into predictable operations — without the chaos. 🎯 11+ years in project management and delivery management, specialized across iGaming, Forex, Crypto/Web3, FinTech, and SaaS — 60+ projects delivered, $5M+ in client revenue generated, 80%+ client retention rate. ⚒️ HOW I DELIVER ✔️200+ projects as a Project Manager, Delivery Manager, Agile Project Manager: full project plans, project schedule & milestones, project timelines, and project workflows built from scratch using Jira, ClickUp, and modern project management software. ✔️100+ AI-driven initiatives as an AI Product Manager, Technical Project Manager: coordinating AI integrations, automation systems, and workflow automation across product, engineering, and ops teams. ✔️35+ scrum cycles as a Scrum Master, SaaS Project Manager: sprint planning, backlog grooming, and agile project management ceremonies keeping cross-functional teams shipping on schedule. ✔️Foundation in business analysis, business process management, and stakeholder management applied as a Project Management Professional across technical and non-technical teams alike. 🚚 WHERE I OPERATE ✔️As a Project Manager, Delivery Manager — 60+ projects spanning MVP Development, SaaS Project Manager builds, marketplace launches, and iGaming/Forex platforms generating $5M+ in combined client revenue. ✔️As a Product Manager, Startup Consultant — structured project budget management and resource allocation, reducing operational costs by 25% and delivery timelines by 20%. ✔️As a Technical Project Manager, AI Product Manager — implemented workflow automation and AI-driven processes lifting team productivity and client LTV by 40%. ✔️As a Delivery Manager, COO-level operations lead — built scalable business operations and organizational plans for teams scaling from 15 to 50+ people. ✔️As an Agile Project Manager, Scrum Master — ran sprint planning, roadmap development, and change management across iGaming, Forex, Crypto/Web3, FinTech, healthcare, and edtech clients. ✔️As a Stakeholder Management specialist, Project Management Professional — built reporting systems, escalation paths, and executive dashboards cutting escalations by up to 55%. 🔥 ACHIEVEMENTS ✔️9+ years as a Project Manager, Delivery Manager, Agile Project Manager, Scrum Master — 60+ projects successfully delivered from strategic planning to final project delivery. ✔️$5M+ in client revenue generated, 80%+ client retention rate as a Project Management Professional trusted for structured, fundable delivery. ✔️Operational costs reduced 25%, delivery timelines shortened 20% through agile project management and optimized project workflows. ✔️Client LTV increased 40% through retention-focused automation strategies as an AI Product Manager, Workflow Automation specialist. ✔️Conversion rates improved up to 35% with AI-enhanced customer journeys as a Technical Project Manager. ✔️Campaigns delivered with up to 4x ROI while cutting acquisition costs by 30% through data-driven project management. ✔️Escalations reduced up to 55%, manual reporting cut up to 70% via structured Jira / ClickUp project workflows and stakeholder management systems. ✔️Team retention improved 35%, onboarding time cut 40% through people management frameworks and organizational plan design. ✔️Full Jira / ClickUp proficiency: project schedule & milestones, project timelines, project budget, and project management software configured for teams of 12–50+ specialists. 🏆 INDUSTRY IMPACT iGaming & Forex Platforms, Affiliate & Retention Systems — stakeholder management frameworks and RACI structuring, escalations reduced up to 55% as a Delivery Manager, Project Management Professional. Crypto & Web3 Products, Roadmap & Stakeholder Management — cross-functional team management across 4-6 product lines, decision-making speed +40%, dev velocity +25% as an Agile Project Manager, Scrum Master. FinTech & SaaS Platforms, Full-Cycle Delivery — $700K+ project budgets managed with zero overrun, miscommunication reduced 50% as a SaaS Project Manager. AI-Powered Products, Automation & Workflow Systems — AI Product Manager, Workflow Automation specialist driving 40%+ productivity gains through AI-driven project workflows. Startup MVPs & Fundable Prototypes — MVP Development delivery as a Startup Consultant, Technical Project Manager supporting founders from prototype to investment-ready product. Let's connect and discuss how I can contribute to your project's success. Sincerely, Jane Scrum Master | Product Owner | Technical Product Owner | AI Product Owner | Delivery Manager | Digital Project Manager | Remote Project Manager | SaaS Project Manager | Agile Project Manager | Technical Project Manager | Product Manager | Project Manager | SaaS | Fintech | Healthcare IT | Real Estate Tech | E-commerce | EdTech | AI Product Development | Digital Transformation | Enterprise Software | Startup Product Delivery | MVP Development

I'm a project manager with a background in Business Administration and hands-on experience coordinating complex, multi-stakeholder workflows from planning through delivery. I work well across distributed teams, adapt quickly to new tools and processes, and bring a structured, data-informed approach to keeping projects on track. I have over 12 years of professional background spanning banking and IT industries. I'm comfortable working directly with developers, analysts, and technical stakeholders, not just coordinating around them. If you need a PM who understands both the business and the technical side — and has the track record to back it up — I'd love to connect.

I help software companies, startups, and digital agencies deliver IT projects smoothly by managing client communication, coordinating engineering teams, and keeping scope, budget, and timelines under control. I serve as the primary point of contact between clients and technical teams, ensuring requirements are clearly defined, delivery is predictable, and expectations are aligned throughout the project lifecycle. My responsibilities include: - Acting as the main point of contact for clients and key stakeholders - Gathering, clarifying, and documenting functional and technical requirements - Defining project scope, milestones, and delivery timelines - Coordinating developers, DevOps, and QA engineers within distributed teams - Monitoring hours, budgets, and scope changes for both hourly and fixed-price engagements - Proactively identifying risks, dependencies, and potential blockers - Maintaining delivery quality and supporting long-term client relationships I have a solid understanding of the software development lifecycle and can confidently discuss technical topics with engineers, including: - Web and backend architectures - APIs and integrations - Cloud infrastructure and DevOps workflows - Deployment pipelines and release management This allows me to translate business requirements into clear technical tasks and keep engineers focused and productive. Tools & workflow: - Jira, ClickUp, Asana, Trello - Confluence, Notion - Slack, Microsoft Teams - GitHub / GitLab - Agile / Scrum / Kanban What you can expect working with me: - Clear, structured, and transparent communication - A strong sense of ownership over delivery and outcomes - Proactive identification and management of risks and scope changes - Reliable execution without the need for constant supervision - Comfortable collaboration with Upwork clients and distributed remote teams If you’re looking for a Technical Project Manager who can take ownership of client communication and delivery while keeping your engineering team aligned, I’d be happy to discuss your project.