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  • $35 hourly

    • 5.0/5
    • (3 jobs)
    Growing a successful Amazon business shouldn’t come with added stress and effort. 😫 Your business simply needs Simple Scalable Structures. 📈 Hi, I’m Kyle, an Amazon Business Integrator dedicated to helping Amazon businesses grow sustainably to 6, 7, and 8 figures using proven systems, without the risk of operational burnout. With 4 years of comprehensive Amazon experience, I've successfully guided businesses to their first 6 and 7 figures within a year of serving as their COO and Business Manager. I specialize in implementing scalable systems that drive growth while maintaining operational efficiency. As a Business Integrator, my primary role is to work closely with you—the Visionary CEO—to translate your ideas into actionable strategies. My key focus is to align all major operational functions, ensuring that your entire team is working together seamlessly toward common goals. ⭐ Here's how I can help you win on Amazon ⭐ ✅ Day-to-day Operations Management ✅ Strategic Planning ✅ Team Management ✅ End-to-End Amazon Tactical Strategies ✅ Systems, Workflow, and SOPs ✅ Project Management Setup ✅ EOS Implementation ✅ Metrics Management (KPIs) ✅ Business Integration Tools Feel free to message me or schedule a call to discuss your needs in more detail. If it seems like a good fit, I’ll be happy to help turn your Amazon goals into realities!
    Featured Skill Process Improvement
    Business Management
    People Management
    Project Workflows
    ClickUp
    Team Alignment
    Team Management
    Operational Planning
    EOS
    Operational Plan
    Business Operations
    Marketing Operations & Workflow
    Project Management
    Business Planning & Strategy
    Amazon Seller Central
  • $40 hourly

    • 4.9/5
    • (35 jobs)
    Overview: Experienced SOP Specialist and AI/Automation Consultant with a proven track record of creating interactive and efficient SOPs for over 100 clients. Proficient in leveraging advanced AI tools and automation technologies to design professional, modern SOPs that streamline processes and enhance usability. Skilled in delivering user-friendly, interactive SOPs with seamless navigation tailored to meet diverse business needs. Capable of recommending and implementing AI tools to optimize workflows, drive efficiency, and advance businesses to new heights. Operations Expertise: 20 years of combined educational and hands-on experience in various industries: Artificial Intelligence and Automation E-Commerce Blockchain & Cryptocurrency Operations and Management Project Management Sales Operations Digital Marketing Business Planning Business Development Product Development Cost Management Warehousing, Logistics, and Supply Chain B2B Account Management Financial Investment Market Research and Advertising Paralegal Services Professional Experience: Successfully oversaw projects and operations in web development, e-commerce, and digital marketing agencies. Administrative and research roles in a blockchain company. Management of a non-profit organization. Held positions in multinational corporations, including Zuellig Pharma and Philip Morris International. Consistently recognized as Manager of the Year on a national level. Developed materials for Business Planning, SOPs, Procurement Processes, Financial Management, and Paralegal Requirements. Holds a Bachelor of Law degree with a Juris Doctor degree. Entrepreneur with a history of successful businesses. Consultant at VIZ Mates Legal and Business Consultancy for seven years. Demonstrates skills and efficiency in delivering top-quality work. Legal Contract Expertise: Proficient in drafting legal contracts. Crafted contracts for hedge fund companies, consultancy firms, crypto companies, and employment agreements. Quick turnaround, with most contracts completed within 2-5 hours, and a maximum of 24 hours for complex contracts.
    Featured Skill Process Improvement
    User Manual
    Business Management
    Process Documentation
    Process Flow Diagram
    Project Management
    Digital Marketing
    Business Development
    Process Infographics
    Business Operations
    Process Development
    Product Management
    Procedure Manual
  • $39 hourly

    • 4.7/5
    • (61 jobs)
    Do you need an expert in business operations, workflow optimization, and virtual assistance to help your business run smoothly? I specialize in supporting law firms, startups, and professional services to achieve operational efficiency and focus on growth. With over 15 years of experience, I provide not just solutions but measurable results that save time, reduce costs, and improve productivity. What I Bring to the Table: * Law Firm Expertise: Certified in Actionstep, I help law firms automate case management, streamline trust accounting, and customize workflows to save hours every week. * Startup Know-How: From scaling operations to process creation, I assist startups in building the structure they need for sustainable growth. * Multi-Skilled Services: Beyond operations, I offer specialized support in marketing, bookkeeping, and project management to meet all your business needs. * When you work with me, you’re also gaining access to my team at JNB Exectant, a group of professionals trained in providing high-quality services across administrative, creative, and operational functions. Key Services I Provide * Business Operations & Management * Workflow Automation & SOP Creation (Actionstep, HubSpot, Xero) * Process Optimization & Operational Consulting * Project Management (Asana, Trello, ClickUp) * Team Coordination & CRM Support * Administrative Support * Inbox & Calendar Management * Document Drafting & Proofreading * Bookkeeping Assistance (Xero Certified) * Client Follow-Up & Relationship Management * Marketing & Branding Support * Social Media Management & Content Creation * Email Marketing Campaigns (Mailchimp, ActiveCampaign) * Website Management (WordPress updates, SEO) * Brand Collateral Creation (Graphics, Copywriting) Why Clients Hire Me * 15+ Years of Expertise: I’ve successfully supported businesses across various industries, including law firms and startups, helping them achieve measurable results. * Process-Driven Approach: Whether it’s building workflows or managing projects, I take a structured approach that ensures quality and efficiency. * End-to-End Solutions: From strategic advice to task execution, I can handle both high-level consulting and day-to-day operations, tailored to your unique needs. * Scalable Support: Whether you need a single point of contact or support from a whole team, I ensure seamless, high-quality service delivery. Let’s Work Together If you're ready to take your business operations to the next level, I’m here to help. Whether it’s optimizing workflows, managing projects, or building a scalable operational structure, I deliver solutions that work.
    Featured Skill Process Improvement
    Team Management
    Xero
    Zapier
    Virtual Assistance
    Executive Support
    Marketing Automation
    Staff Recruitment & Management
    Email Communication
    Intellectual Property Law
    Personal Administration
    Bookkeeping
    Scheduling
  • $45 hourly

    • 5.0/5
    • (16 jobs)
    I’ve spent the last 12 years supporting US & Canada-based companies, from start-ups to Fortune 500s. As an experienced Project Manager, I have gained comprehensive knowledge of various departmental process requirements. This proficiency allows me to proficiently set up the Monday.com CRM from the ground up, tailored precisely to your unique needs. I create deals stages & pipelines, and set up automations which help departments collaborate. The goal is to help you build a custom-built CRM automation designed according to the needs of your team. KEY MILESTIONES IN BUILDING YOUR CRM: 📌Phase 1: Laying-Out the Process Flow (Flow chart) ◼As part of my comprehensive approach, we will conduct a thorough process mapping exercise that spans from the initial lead sources to the end of your pipelines.This entails defining stages, identifying sub-items for each stage, and determining the necessary automations and integrations for each task. 📌Phase 2: Building the Boards ◼This involves working together to create a list of boards that you wish to establish. We will also identify the specific custom fields that you want to include on each board. Additionally, we will set up relevant automations, integrate various systems, and address any other requirements necessary to optimize your workflow. 📌Phase 3: Testing & Quality Check ◼I will conduct thorough testing of the CRM functionalities and workflow, simulating real-life business scenarios that you and your team commonly encounter. By replicating actual business situations, we can identify any potential issues, fine-tune the system, and guarantee optimal performance for your organization. 📌Phase 4: Migrating Data from Existing CRM (Optional) ◼ I can help in facilitating the migration of your existing data from the old CRM system to Monday.com. Together, we can ensure that your data is accurately transferred to Monday.com, enabling you to continue your operations seamlessly on the new platform. 📌Phase 5: Delivery & Turnover ◼At this stage, we will be focusing on finalizing the project and conducting the client turnover process. Let's connect and discuss your requirements!
    Featured Skill Process Improvement
    Project Management
    Project Workflows
    Zapier
    Process Design
    CRM Software
    SaaS
    Project Plans
    Database Administration
    Database Management
    CRM Development
    Process Development
    Automation
  • $25 hourly

    • 4.9/5
    • (29 jobs)
    Hey there! I'm your all-in-one business strategist powerhouse, bridging the gap between operational consultancy, organizational scaling, systems implementation, no-code development, and automation expertise. With a proven track record in crafting ERPs/CRMs, internal business software, and turbocharging businesses of all sizes, I've got the tools to propel your success. Experience Snapshot: 🚀 Guiding organizations with operational consultancy 📊 Planning and developing ERPs/CRMs & internal business software 🌐 Streamlining operations for various industries specifically e-commerce and digital marketing firms 🤖 Mastery in business process automation and implementation 📈 Creating project management software for seamless operations 📊 Analyzing big datasets for actionable insights My Expertise: 🧠 Expert in ERPs/CRMs & internal business software development 🔧 Crafting inventory systems, finance workflows, HR tools and Marketing & Sales automations 🏆 Perfecting process optimization for businesses 🚀 Leading B2B lead generation and SaaS projects 📊 Data analysis guru, especially with big datasets Previous Roles Involved: 🌟 Driving strategic planning and process excellence 🛠 Building and integrating automated systems 📈 Expertise in statistical and forecasting project planning 🤝 Strengthening organizations development Technical Skills: 💻 Expertise in crafting ERPs/CRMs & internal business software using Zoho creator, Airtable, Zapier, and Make 🖥️ Proficient in tools like Clickup, Asana, Trello and Monday for task management 🗂️ Skilled in process mapping (Lucid Chart, Flow IO, Miro, Confluence, Gliphy) 🔧 Crafting inventory systems, HR tools, Marketing & Sales automations 🏆 Process optimization for businesses 🚀 Leading B2B lead generation and SaaS projects 📊 Proficient in data analysis, especially with big datasets 📈 Statistical and forecasting project planning 🤝 Strengthening organizations development through systems integration 📈 Gantt chart analysis for project scheduling and management 📊 PERT project scheduling and statistical analysis for insights Additional Expertise: 🚀 Guiding executive teams with operational consultancy 🌐 Streamlining operations for e-commerce and digital marketing firms 🤖 Mastering automation for optimized workflows 📈 Creating project management software for seamless operations 📊 Analyzing big datasets for actionable insights Specialization and Focus: 🌟 Coaching management strategies 🛠️ Developing no-code solutions 🤖 Expertise in automation and implementation across various industries 📊 Making complexity simple and turning data insightful is my forte! Certifications: ✅ Yellow Belt Six Sigma certified ⚫️ Black Belt Six Sigma trained 🎓 Certified Digital Manager
    Featured Skill Process Improvement
    Data Mining
    Lean Development
    Process Design
    Process Modeling
    Business Operations
    Strategy
    Process Architecture
    Operational Plan
    Organizational Design & Effectiveness
    Data Analysis
    Process Optimization
    Marketing Operations & Workflow
    Six Sigma
  • $25 hourly

    • 5.0/5
    • (7 jobs)
    I help start-ups and agency owners ensure the business operates smoothly and efficiently by effectively managing the team and the operations, enabling them to concentrate on scaling the business. 💆𝑰𝒎𝒂𝒈𝒊𝒏𝒆 𝒘𝒂𝒌𝒊𝒏𝒈 𝒖𝒑 𝒆𝒗𝒆𝒓𝒚 𝒅𝒂𝒚, 𝒌𝒏𝒐𝒘𝒊𝒏𝒈 𝒕𝒉𝒂𝒕 𝒚𝒐𝒖𝒓 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝒂𝒓𝒆 𝒓𝒖𝒏𝒏𝒊𝒏𝒈 𝒔𝒎𝒐𝒐𝒕𝒉𝒍𝒚 𝒂𝒏𝒅 𝒚𝒐𝒖𝒓 𝒕𝒆𝒂𝒎 𝒊𝒔 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒉𝒂𝒓𝒎𝒐𝒏𝒊𝒐𝒖𝒔𝒍𝒚 That's what I do—𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐞𝐧𝐡𝐚𝐧𝐜𝐞 𝐭𝐞𝐚𝐦 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐦𝐲 𝐁𝐏𝐎 𝐟𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤. 🔥𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐮𝐝𝐢𝐭 - provide comprehensive solutions tailored to your unique needs 🔥𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 - create structured and easily understandable processes that will streamline operations, enhance staff training, and maintain service quality across all aspects of the business. - establish systems, workflows, and procedures to enhance team efficiency. 🔥𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐓𝐞𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 - ensure seamless coordination and effective management of your team (so you can finally focus on your strategic goals). And handle the day-to-day operations (from project management to performance monitoring and process optimization) With years of experience in Operations and Business Management, I've seen firsthand how overwhelming it can be to juggle countless tasks while trying to steer your business towards success. My goal ✨ is to create a productive and harmonious work environment that drives success and growth for your business. But it doesn’t stop there. By leveraging advanced tools and proven methodologies, I enable you to achieve operational excellence. Clear communication, robust systems, and continuous improvement are at the heart of my approach. Whether you're looking to scale your operations, improve workflow efficiency, or enhance team collaboration, my services are designed to support your business objectives and deliver measurable results. 💼 Let's work together to turn your business vision into reality. I'm passionate about helping you build a successful, efficient, and fulfilling business that supports your dream lifestyle. Let's make it happen! Send me a message if you think we are a good fit!
    Featured Skill Process Improvement
    Business Process Management
    Process Optimization
    Management Skills
    Team Management
    Process Integration
    Process Documentation
    Business Operations
    Community Outreach
    Partnership & Collaborations Outreach
    Project Management
  • $15 hourly

    • 5.0/5
    • (16 jobs)
    I am looking for both long-term and short-term projects. I am a resourceful administration/virtual support/data entry expert who consistently meets and exceeds productivity goals. Through my previous experience, I have proven my capacity to work on any project efficiently. I always maintain a high level of professionalism, and I am highly motivated, focused, and proactive. I can say that I genuinely enjoy my job as a virtual assistant, as I am the type of person whose passion is helping people. It gives me fulfillment to see someone's life flourish because of my assistance. I am a fast and accurate worker as well. You can request any report from me, and I will deliver it within the due date. You can ask me to complete any task, and I will do it with efficiency. I would love to work with you and help your company progress. Let's work and grow to greater heights together.
    Featured Skill Process Improvement
    Meeting Notes
    Task Coordination
    Spreadsheet Software
    Administrative Support
    File Management
    Light Project Management
    Customer Service
    Scheduling
    Email Communication
    Data Entry
    Communications
    Google Docs
    Microsoft Office
  • $12 hourly

    • 4.5/5
    • (13 jobs)
    *Recruitment Consultant - End-to-end recruitment *Quality - BPO drafting of QA framework, checklist, putting processes in place *Training - curriculum drafting, training content, training facilitation *Operations - Team Leader/Operations Manager duties *Process Improvement - developing structures, SOP writing *HR Admin - employee relations, HR policy building. *Customer Service - ticketing, non-voice, admin tasks *Account Management *Social Media management -creating content, and community building. I am a very well-rounded individual and I learn fast.
    Featured Skill Process Improvement
    Live Chat Software
    Recruiting
    CRM Software
    Customer Support
    Staff Recruitment & Management
    Training
    Writing
    Quality Assurance
    Policy Development
    Salesforce
    Customer Service
    Intercom
    Zendesk
  • $15 hourly

    • 5.0/5
    • (8 jobs)
    I've spent over 5 years helping small businesses and solo entrepreneurs streamline their operations and manage their projects more efficiently. Here's how I do it: ➛ Business Operations & Project Management: I focus on making operations smoother by creating simple, clear Standard Operating Procedures (SOPs) and workflows. I manage projects from start to finish, making sure everything's planned out and communicated clearly to everyone involved. ➛ Team Management & Executive Support: I handle team management by bringing on new members, training them, and making sure everyone works well together. I also take care of tasks for executives, like managing their calendars and emails, to help them focus on big decisions. ➛ Automated Workflow & System Automation: I use tools like Zapier to make repetitive tasks automatic, saving time and reducing errors. This helps keep the operations side of things running without needing constant attention. ➛ Software Skills: I'm experienced with a bunch of software, like Asana for project management, Excel for data analysis, and QuickBooks for accounting. These tools help me keep track of everything and make informed decisions. ➛ Learning Management Systems & Business Consulting: I set up systems for training teams so everyone can keep learning and improving. I also offer advice on how to make business operations better, from improving workflows to using software more effectively. ➛ Using Operations Management Software & EOS: I'm skilled in using software that helps manage business operations smoothly and understand how to apply the Entrepreneurial Operating System (EOS) to help businesses grow and stay on track. ➛➛ Tools: Zapier GHL (Go High Level) Asana, ClickUp, Monday.com ClickUp Microsoft Suite (Spreadsheets, Outlook, PowerPoint) Google Workspace Slack, Google Hangouts Loom Hubstaff Zoho, Close.io, Hubspot ScheduleOnce, Calendly MailChimp, ActiveCampaign Thinkific, Skool Hellosign I'm all about being organized, solving problems, and making sure everything and everyone is moving in the right direction. Whether it's picking the right tool for a job, setting up a new system, or helping a team work better together, I'm there to make things happen.
    Featured Skill Process Improvement
    Business Consulting
    Executive Support
    Project Workflows
    Asana
    Learning Management System
    Zapier
    EOS
    Operations Management Software
    System Automation
    Slack
    Automated Workflow
    Team Management
    Project Management
    Business Operations
  • $12 hourly

    • 5.0/5
    • (7 jobs)
    𝑳𝒐𝒐𝒌𝒊𝒏𝒈 𝒇𝒐𝒓 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑽𝑰𝑹𝑻𝑼𝑨𝑳 𝑨𝑺𝑺𝑰𝑺𝑻𝑨𝑵𝑻 𝑷𝑹𝑶? 🔐💰 Efficient & Tech-Savvy Virtual Business Support Specialist ⚡💻 High-Speed Internet & Equipment Client Relations Associate 🕓🛡️ Time Zone & Data Security Coaching Program Facilitator I'm here to offer tailored virtual support solutions that are both cost-effective and technologically advanced, ensuring smooth operations for your business. Here's how I can lend a hand: 1️⃣ Customer Service: I'll handle all customer inquiries and concerns, guaranteeing utmost satisfaction. 2️⃣ Email Marketing: Let me handle the creation and distribution of engaging emails to keep your audience informed and engaged. 3️⃣ Design: I specialize in creating visually captivating graphics for your social media and presentations. 4️⃣ Virtual Assistance: From scheduling appointments to managing your inbox, count on me for comprehensive virtual support. 5️⃣ Improving Efficiency: I'll identify opportunities to streamline processes and maximize cost savings. ✨ I excel in: ✔️ Multitasking and meeting deadlines. ✔️ Attention to detail. ✔️ Clear and concise communication. ✔️ Adaptability to new technologies. ✔️ Proficiency in research. ✔️ Providing top-notch customer service. ✔️ Bringing a positive attitude and unwavering determination. ✨ Let's collaborate for success! While you focus on your expertise, I'll handle the rest. ✨ Interested in working together? Drop me a message, and let's discuss how I can support your business! 📞 Let's schedule a time to chat that works best for you. Looking forward to connecting!
    Featured Skill Process Improvement
    Telemarketing
    Organizational Design & Effectiveness
    Search Engine Optimization
    Client Management
    Research & Strategy
    Communications
    Time Management
    Graphic Design
    Email Campaign
    Customer Service
    Virtual Assistance
    Scheduling
  • $6 hourly

    • 4.9/5
    • (5 jobs)
    Hi, Good day! I am Margie. Thank you for viewing my profile. I can assist in coordinating project management activities, resources, equipment, and information. Helps to monitor the daily progress of projects and handles any issues that arise. Files organization and management of project-related paperwork by ensuring all necessary materials are current, properly filed, and stored I can also participate in planning and managing team goals, project schedules, and new information. Managing schedules, and sending reminders of calendar activities, appointments, memos, meeting minutes, and emails. Participate in project design meetings and propose improvements if necessary. Participate in evaluating potential problems and technical hitches and developing solutions. Updating project management CRM like Click-up, Zoho, and Flowlu. Assist in assigning and making follow-ups of tasks to internal teams. Assist in overseeing project procurement management. I'm able to act as the point of contact to communicate projects status to all participants and work with the Project Manager to eliminate blockers. A team player, hardworking, fast learner, exciting to work with, passionate, and eager to learn new things. I can communicate well in the English language to ensure good service. I can be instrumental in your team since my primary objective is to give outstanding results, long-term relationships, and professionalism and leave them 100% satisfied with my work. Don't hesitate to contact me if we're a good match. I am looking forward to being on your team. Thank you, and have a good day!
    Featured Skill Process Improvement
    Logistics Management
    Google Sheets
    SAP Materials Management
    Purchasing Management
    Zoho CRM
    Administrative Support
    Bill of Materials
    File Management
    Project Management
    Inventory Management
    Project Workflows
    Slack
    Email Communication
    Canva
  • $12 hourly

    • 5.0/5
    • (8 jobs)
    📙 Eight years as a Real Estate VA 🏠 Residential & Commercial Properties | Sale, Lease, REOs 🎓 Bachelor's Degree in Nursing 📚 High C DISC personality ✨️ Property Management ✨️ Email Management ✨️ Database Management ✨️ Lead Generation ✨️ Graphic Design ✨️ Digital Marketing ✨️ Social Media Management ✨️ Content Creation ✨️ Transaction Coordination ✨️ Data Entry & Research ✨️ Market Analysis ✨️ Process Improvement Tools and Programs ✨️ MLS: Flex, Matrix, Paragon, Fusion, Crexi, LoopNet ✨️ CRM: Chime, Top Producer, Follow Up Boss, Liondesk, Brivity ✨️ Document Management: ZipForms, DocuSign, Dotloop ✨️ Design: Canva, Adobe Photoshop, Adobe InDesign, MS Publisher ✨️ MS Office, Google Suite ✨️ Skyslope, Asana, Trello
    Featured Skill Process Improvement
    Project Management
    Administrative Support
    Content Creation
    Social Media Content
    Lead Generation
    Executive Support
    Database Management
    Inventory Management
    Email Marketing
    Marketing
    Transaction Processing
    Communications
    Graphic Design
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    *Project Management *Process Coordinator *Data Analysis *Social Media Management *Process Engineer *Process Improvements *Document Creation and revisions *Document/Project reviews *Assist with all types of works Currently, working as Jr. Project Manager in Digital Marketing. I have a total of fourteen (14) years of experience working in the corporate world before landing freelancing jobs. I worked as a technical staff for two (2) years in one of the hospitals in Metro Manila which gave me experience in all Engineering work (internal/external coordination with contractors). Also, I have 12 years of experience working in manufacturing as a process and maintenance engineer and working with international counterparts for new product development, design, and process improvements.
    Featured Skill Process Improvement
    Canva
    Microsoft Excel
    Google Docs
    Account Management
    Video Editing
    Photo Editing
    Task Coordination
    Data Entry
    Failure Analysis
    Project Management
    Process Integration
    Process Documentation
    Process Engineering
  • $15 hourly

    • 5.0/5
    • (10 jobs)
    Proficient in SQL, data analytics, and finance-related tasks. From Microsoft and Google Suites to JotForm and Project Management, I provide holistic support. Let's elevate your efficiency and success!
    Featured Skill Process Improvement
    Jotform
    Administrative Support
    Accuracy Verification
    Google Docs
    Data Analysis
    Google Sheets
    Microsoft Excel PowerPivot
    Spreadsheet Software
    Project Management
    Data Visualization
    Microsoft Project
    Microsoft Excel
    Status Reports
  • $8 hourly

    • 5.0/5
    • (11 jobs)
    Looking for a top-tier analyst, service pro, lead-gen guru, and admin ace across multiple industries? With a proven track record of boosting performance, driving growth, and optimizing operations, I’m here to deliver results that exceed expectations—no matter the field. Here’s what I bring to the table: 👇 📌 Lead Generation Expert: ⚡ I specialize in capturing and converting high-quality leads. Through targeted strategies, cutting-edge tools, and a deep understanding of market dynamics, I help businesses across industries build a steady pipeline of valuable prospects. 📌 Sharp Quality Analyst: ⚡ With a keen eye for detail, I ensure your operations run like a well-oiled machine. From sales strategies to customer journeys, I analyze and refine processes to improve efficiency, increase productivity, and drive growth. 📌 Customer Service Champion: ⚡ Creating exceptional customer experiences is my superpower. Whether handling inquiries, resolving issues, or nurturing relationships, I ensure clients feel valued and supported, driving loyalty and long-term success. 📌 Administrative Powerhouse: ⚡ From managing complex systems to organizing day-to-day operations, I streamline workflows and keep everything on track. My administrative expertise ensures smooth operations in any environment, allowing teams to focus on big-picture goals. Why Choose Me? ✅ Proven ability to drive customer loyalty and satisfaction. ✅ Expert at identifying areas for process improvement and growth. ✅ Versatile lead-gen and admin skills tailored to any industry. ✅ Strong problem-solving and attention to detail that deliver results. ✅ Always stay ahead of trends to keep you competitive. Let’s Work Together: Whether you’re looking to supercharge your lead generation, improve quality control, or elevate customer experiences, I’m here to help. Let’s connect and discuss how I can add value to your business! 😉
    Featured Skill Process Improvement
    Real Estate Lead Generation
    Lead Qualification
    Market Research
    CRM Software
    Lead Generation
    Regulatory Compliance
    Quality Management System
    Data Analysis
    Quality Assurance
    Product Knowledge
    Time Management
    Multitasking
    Problem Solving
    Communication Skills
  • $8 hourly

    • 5.0/5
    • (10 jobs)
    *Microsoft Excel using advanced formulas, creating and maintaining dynamic databases or dashboards with Pivot tables, Graphs and basic VBA Automations. *Project Trackers or Gantt Charts *Workforce Manager with over 10 years of experience with Workforce Management *Workforce Planning and Scheduling *Data Entry / Data Analyst
    Featured Skill Process Improvement
    Data Visualization
    Data Entry
    Presentations
    Management Skills
    Excel Formula
    Excel Macros
    Data Analysis
    Forecasting
    Scheduling
    Microsoft Excel
  • $30 hourly

    • 4.6/5
    • (115 jobs)
    Struggling to keep projects on track, manage team workflows, and optimize operations in ClickUp? Let’s change that! 🔥 I help agencies and coaching businesses turn messy, inefficient systems into streamlined, automated operations—so you can scale faster with less stress! ⏳ 📌 Why Work With Me? With 13+ years of virtual assistance experience (including 3+ years specializing in digital marketing and coaching businesses), I don’t just "set up ClickUp" — I optimize it for maximum efficiency, so you and your team can focus on growth. 🔹 How I Help: ✅ ClickUp Workspace Setup & Customization – Tailored dashboards, task automation, and workflow design to keep your projects running smoothly. ✅ Project & Task Management – Ensuring deadlines are met, resources are allocated efficiently, and nothing falls through the cracks. ✅ Automation & Systems Optimization – Eliminate repetitive tasks and set up automated reporting, client updates, and team notifications. ✅ SOPs & Documentation – Create easy-to-follow processes so your business runs smoothly—even when you step away. 🚀 Success Stories: ✨ Reduced agency client onboarding time from 2 weeks to 3 days with ClickUp automation. ✨ Automated 15+ hours of admin work per week for a coaching business. ✨ Increased team productivity by 40% through optimized ClickUp workflows. 📌 My Specialty Industries: 🔹 Digital Marketing Agencies 🔹 Coaching & Consulting Businesses 🔹 Online Course Creators 🔹 Service-Based Businesses 🟢 Ready to Optimize Your ClickUp? 1️⃣ Send me a message with your current challenges. 2️⃣ Book a 30-minute discovery call to review your workflows. 3️⃣ Get a customized ClickUp optimization plan to streamline your operations.
    Featured Skill Process Improvement
    Process Documentation
    Management Skills
    Task Automation
    Business Operations
    Project Workflows
    Task Coordination
    Project Management
    Product Management
    Project Prioritization
    Administrative Support
    Automation
    Business Process Automation
    Task Creation
  • $25 hourly

    • 4.9/5
    • (27 jobs)
    I am passionate about helping businesses achieve online success through strategic digital marketing and efficient project management. 18+ years of experience in e-commerce, SEO, social media, and customer service. Proven track record of driving growth, increasing profits, expertise in leading teams, optimizing operations, delivering exceptional customer experiences, and exceeding client expectations. Let's connect and discuss your vision!
    Featured Skill Process Improvement
    Agile Project Management
    Business Intelligence
    Search Engine Marketing
    Ecommerce
    Project Management
    Responsive Design
    Motion Graphics
    Social Media Marketing
    Digital Marketing
    Content Strategy
    Search Engine Optimization
    Call Center Management
    Elearning LMS Consulting
    Social Media Management
  • $25 hourly

    • 5.0/5
    • (26 jobs)
    I have worked as a business process engineer for 6 years in a watchmaking industry. My main contribution to the company was managing business process improvement projects. I also enjoyed spending significant amount of time coaching Lean Six Sigma Greenbelts, working with other Black Belts in resolving field return problems, developing training modules, and building Six Sigma culture in the company. I had been connected with healthcare industries for more than 10 years as a Six Sigma Black Belt consultant. Recently, I contributed over $6 Million of cost reduction and additional revenue in 3 consecutive years. I have advanced knowledge in MS Excel, MS Access. I know how to use Minitab, MS Project,other MS Office software, and TotalView IEX. I also do reports that may contain charts and/or statistical analysis. I also experienced working in a Business Process Outsourcing as a customer service representative. I garnered the highest English Language assessment score in our batch. To potential employers who wanted to increase sales dramatically using Lean and Six Sigma methodology, contact me.
    Featured Skill Process Improvement
    Program Management
    Lean Consulting
    Minitab
    Six Sigma
    Organizational Design & Effectiveness
    Business Process Reengineering
    Business Analysis
    Project Management
    BPO Call Center
    Customer Support
  • $28 hourly

    • 5.0/5
    • (19 jobs)
    **Professional Experience Summary** I bring a diverse background in Automations, IT Administration, Customer Support Management, and Operations, supported by certifications as a Microsoft Certified Professional and ITIL v3 Foundations. My experience includes leveraging AI technologies to optimize workflows and enhance customer interactions. **Professional Strengths** I am highly skilled in Automations and Integrations, utilizing Google Apps Script, PHP, Python, and Zapier to streamline processes and boost efficiency. My expertise in advanced Excel and Google Sheets allows me to create insightful reports that drive informed decision-making. Additionally, I have a solid foundation in Customer Service and Technical Support, with a focus on integrating AI solutions such as chatbots and machine learning algorithms to improve service delivery. **Leadership Experience** I have successfully led teams supporting Fortune 500 companies across various software solutions, managing L1, L2, and L3 Technical Support Engineers. In my recent roles as a Service Desk Customer Support Manager and Operations Manager for Shopify eCommerce Stores, I implemented AI-driven tools to enhance customer support processes and improve overall team performance. **Certifications and Skills** - ITIL v3 Foundations Certified - Microsoft Certified Professional - Managing and Maintaining Windows Server 2003 - Six Sigma (Yellow Belt) **Commitment** I am eager to apply my expertise in Automations, Integrations, advanced Excel/Google Sheets, and report generation, along with my knowledge of AI technologies, to support and contribute to your team’s success.
    Featured Skill Process Improvement
    Google Maps API
    HighLevel
    Script
    Google Sheets
    Wix
    Business Process Automation
    API Integration
    PandaDoc
    Zapier
    Automation
    Google Apps Script
    ActiveCampaign
    Pipedrive
    API
  • $20 hourly

    • 4.9/5
    • (53 jobs)
    I'm a Human Resource by profession and have enjoyed working as a freelancer for the past ten years. I have worked with several clients and have earned a top-rated plus badge on UpWork by making great feedback through quality work. I bring order to your organization through careful process creation. As a Recruiter, I have experience in using the TopGrading Method of Hiring for A-Players. * 4+ years HR Generalist for one of San Francisco's fastest-growing startup * 2 years Office & Customer Support Manager in a remote sales office setup handling seniors' medical benefits * 3 years Admin Assistant for E-commerce (Amazon, E-Bay, Shopify, Etsy merchant) on the dropshipping model, FBA (Amazon) * 5 years Customer Service Specialist handling various accounts including British Telecom, Sprint and AMAZON on different channels, including email, phone, and chat * 2 years Market Researcher conducting phone surveys to households across America I take pride in what I'm doing and am very much interested in my professional growth. I respect individual diversity. I have a solid commitment to every task I am given and have a proven track record of being reliable and trustworthy. With the right attitude and the proper skill set, I could be an asset to your organization. Over the years, I have helped several clients across the world with their various needs. I have helped set up a telemarketing and customer service team for one of my clients in the US, which enabled a couple of sales agents in Texas to help senior citizens maximize their medical benefits. I pride myself on being able to thrive in a fast-growing company, adapting to changes. I am looking forward to helping you with your business needs, grow your revenues, and fix any operational and people issues to optimize your performance and productivity.
    Featured Skill Process Improvement
    Human Resource Management
    Staff Recruitment & Management
    Office Administration
    Event Planning
    Project Management
    LinkedIn Recruiting
    Operations Management Software
    Employee Communications
    Administrative Support
    People Management
    Virtual Assistance
  • $15 hourly

    • 5.0/5
    • (16 jobs)
    Engineering graduate with over 7 years of experience in project management, quality management systems, and technical writing. Expertise includes writing standard operating procedures, quality manuals, user manuals, and web articles about various topics, including mechanical engineering, public management, organizational operation, travel, and lifestyle. Knowledgeable in ISO 9001:2015, process mapping, risk management, and process improvement. Skilled in using Google Suite, Adobe Photoshop, Flowcharting Tools, ClickUp, WordPress, and Microsoft Tools.
    Featured Skill Process Improvement
    Microsoft Visio
    Mechanical Engineering
    Process Flow Diagram
    Flowchart
    Process Development
    Business Process Modeling
    Quality Management System
    Technical Manual
    Editing & Proofreading
    ISO 9001
    Compliance
    Article Writing
    Procedure Development
    Technical Writing
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    More than 15 years of experience in the corporate industry. Started in the BPO as CS Agent, promoted as Team Supervisor and finally became a Team/Operations Manager. Joined the IT and Managed Services industry as Project Manager. A self-starter, eager learner and motivated leader.
    Featured Skill Process Improvement
    Kajabi
    Community Guidelines
    Email Support
    Canva
    Process Safety
    Customer Service
    Administrative Support
    Customer Satisfaction
    Order Tracking
    Ticketing System
    Content Moderation
    Community Moderation
  • $10 hourly

    • 4.8/5
    • (5 jobs)
    I specialize in computer-related roles that demand strong analytical skills, constantly broadening my expertise across diverse fields. My goal through Upwork is to deepen my knowledge further while engaging with new employers. Known for my quick adaptability, I consistently strive to exceed employer expectations, underscoring my commitment to delivering exceptional work. 👍Why You Should Hire Me Detail-Oriented and Organized: - I excel in managing multiple tasks concurrently, ensuring meticulous attention to detail. My organizational prowess streamlines operations and bolsters overall productivity. Excellent Communication Skills: - With a proficient command of both written and verbal English, I adeptly interface with clients, colleagues, and stakeholders. I proficiently handle email correspondence, appointment scheduling, and customer inquiries. Technical Proficiency: - I am adept in utilizing various tools and software, including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), CRM systems (Help Scout, Zendesk, Bitrix), and project management/team collaboration software (Basecamp, Slack, UberConference, RingCentral). Experience in Data Management: - I boast a solid track record in efficiently managing and organizing data, ensuring precision and confidentiality in tasks ranging from data entry to business process enhancement. Commitment to Excellence: - Driven by a strong work ethic, I am dedicated to delivering high-caliber results within stipulated timelines. I am passionate about continuous improvement and skill development. Recent roles: Customer Service Associate • Handles escalation and retention • Respond to email inquiries about the company, subscription boxes, logistics, complaints, etc. • Ensure customer requests and inquiries are handled in a timely manner • Provide top of the line service in a friendly and knowledgeable manner Real Estate Virtual Assistant (Inside Sales Agent) • Campaign manager • Power Prospecting (Just Listed/Just Sold/Past Clients) • Lead Generation (FSBO/Expired) - Mojo, Vulcan 7, RedX • Admin Tasks - Mojo and Top Producer 8i documentation, Marketing - Zillow, Trulia, Yelp BPO Team Leader • Coordinates and acts as first point-of-contact with all clients for smooth implementation of the services we provide them • Responsible for making all the reports required by the client of the company • Ensure department operates efficiently according to program and company measures and policies • Provides performance feedback to the agents; responsible for the professional development of the customer service • Resolve escalated client/customer complaints • Analyze/Monitor performance of support staff and implement department improvements • Conducts training classes, which include content about the job, the Company, and client specific programs • Conducts workshops on customer service skills and soft skills as needed • Facilitates new hire training using the provided curriculum to the associates for new products, services, customer service skills, and market launches • Communicates with various departments within the organization, including resource planning, human resources, quality, help desk, etc. • Perform production/training needs analysis as required
    Featured Skill Process Improvement
    Microsoft Excel
    Microsoft Outlook
    Microsoft Word
    Social Media Marketing
    Internet Marketing
    Cold Calling
    Lead Generation
    Call Center Management
    Phone Support
  • $30 hourly

    • 5.0/5
    • (12 jobs)
    I worked in the BPO/Call Center Industry for 17 years as a Director for Operations. Being at the helm of Operations, my common responsibilities are the following but not limited to: -Launched small to large scale programs from 50 agent headcount to maximum 2500 agent associates -Managed multiple lines of business for Customer Service, Technical Support, Sales, Retention and Back Office. -Developed and supervised the Operations team by providing orientation, training, coaching and direction. -Implemented multiple strategic campaigns resulting in significant enhancements to both client and corporate metrics (profitability and SOW Contractual Obligations) -Championed the execution of the BPO initiatives in the Philippine branch that focused on headcount strength and refining end-user experience. -Collaborated closely with the enabling groups i.e. Quality, Training, Workforce Management, IT and Human Resources Department It will be an honor to be part of your team, learn more and contribute in any way that I can: - Project Management/ Client relationship management/ Strategic planning/ Creative thinking/ Market analysis insight/ Agile project management/ Use of asana software / KPI setting and management/ People management/ Process improvement strategies / Operations Management / Client Service and Project Coordination When I started in the freelancing environment 4 years ago, I held roles and responsibilities related to Project and Operations Management. Some of the high level tasks that I’ve completed for my clients are: -Planned and implemented training approach/styles to improve team skills and drive performance focused on customer centric approach in chat and email -Reviewed and optimized operational customer service processes, and rolled out changes to achieve excellence in service delivery. -Sourced, Interviewed and profiled targeted team members to drive organizational growth. -Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution using our project management tool -Initiated development of easy-to-follow SOP and Playbook guides aiding team members to grasp compliance and comprehension -Collaborated with the Marketing, WebDev and Content Team to come up with strategies for our brand -Participated in change management and rolling out of company and team projects related to metrics, quality, cadence, due diligence, accountability and development In my previous projects, we have utilized the following tools: PROJECT MANAGEMENT, SOP & COLLABORATION Asana, Notion, ClickUp, Trello COMMUNICATION Slack, Google HangOut, Skype DESIGN Canva, Leonardo.AI DATA GATHERING SurveryMonkey, Typeform, Google Form
    Featured Skill Process Improvement
    Business Operations
    Customer Retention
    Leadership Skills
    Program Management
    Employee Engagement
    Market Research
    Data Analysis
    Research & Strategy
    Coaching Session
    People Management
    Project Management
    Decision Making
    Content Creation
    Recruiting
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    𝙎𝙩𝙧𝙚𝙖𝙢𝙡𝙞𝙣𝙚 𝙔𝙤𝙪𝙧 𝙒𝙤𝙧𝙠𝙛𝙡𝙤𝙬! 💼 Executive Assistance & CRM Automation ⚖️ Legal Administrative Support & IRS Tax Disputes 📊 Bookkeeping & Reconciliation 𝐋𝐞𝐭 𝐦𝐞 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐲𝐨𝐮𝐫 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐬𝐨 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐰𝐡𝐚𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬 𝐦𝐨𝐬𝐭! 🚀👇👇👇 💼 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 & 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙞𝙤𝙣 If you're drowning in emails, admin tasks, or tedious reconciliations, I’ve got you covered. From managing your inbox to optimizing your CRM, I’ll help free up your time so you can focus on high-impact work. Does this sound like you? 💎 Missed Follow-Ups & Disorganized CRM I streamline your CRM and automate follow-ups, ensuring no lead or client is ignored. 💎 Overwhelming Legal Admin Tasks I assist in legal research, case management, document preparation, and IRS negotiations. 💎 Inconsistent Client Communication I ensure timely responses to inquiries, follow-ups, and document requests. 💎 Low Online Visibility I manage social media content creation and scheduling for accounting & legal businesses. 💎 Difficulty Managing Workload I take over repetitive admin, billing, and scheduling tasks so you can focus on growth. 💎 Time-Consuming Bookkeeping I handle reconciliations, accounts payable/receivable, and financial reports with accuracy. 🧰 Tools & Software Proficiency ✔ Legal & Case Management: Clio Manage Clio Grow Lawmatics Practice Panther Wealth Counsel Remote Legal ✔ CRM & Automation: GoHighLevel Lawmatics Clio ✔ Administrative & Productivity: G-Suite (Google Drive, Gmail, Google Calendar) Microsoft Office (Word, Excel, Outlook) RemoteLegal Asana Lawpay Zoom ✔ Marketing & Social Media: Canva InVideo Camtasia ✔ Bookkeeping & Finance: QuickBooks ProConnect Restaurant 365 SAP 𝗟𝗲𝘁’𝘀 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀, 𝗯𝗼𝗼𝘀𝘁 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝗴𝗿𝗼𝘄 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀! 1️⃣ Let’s discuss your needs. 2️⃣ Share your biggest challenges. 3️⃣ Schedule a Discovery Call today!
    Featured Skill Process Improvement
    API
    Customer Relationship Management
    Automation
    Robotic Process Automation
    Optical Character Recognition
    CRM Automation
    Legal Calendaring
    Legal Case Management Software
    Legal Agreement
    Executive Support
    Legal Assistance
    Legal Drafting
  • $10 hourly

    • 5.0/5
    • (12 jobs)
    Industrial Engineering graduate with 7 years of experience in the manufacturing industry as a Process Quality Engineer. I am passionate about optimizing processes, ensuring product quality, and driving operational efficiency. With a strong proficiency in Excel VBA (Visual Basic for Applications) and Macro development, I have successfully designed and implemented custom solutions that automate repetitive tasks. My VBA expertise includes: Developing interactive UserForms for data entry, analysis, and visualization. Automating complex workflows to save time and reduce human error. Creating robust error-handling mechanisms and ensuring user-friendly functionality. In my current and past roles, I’ve used these skills to significantly improve productivity and data accuracy while fostering a culture of continuous improvement. I enjoy sharing knowledge, collaborating with teams, and developing innovative solutions to complex challenges. I’m always open to new opportunities to apply my expertise, learn, and contribute to projects that leverage technology for impactful results.
    Featured Skill Process Improvement
    Excel Formula
    Excel Macros
    Microsoft Excel
    Industrial Engineering
    Process Flow Diagram
    Typing
    Communications
    Data Analytics
    Survey Data Analysis
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