Hire the Best QA Managers in Angeles City, PH

I've worked as an Online English tutor for 3 years while studying in college then worked as a technical support agent in an office based call center for 4 years after I graduated. I also worked for 5 years for a company that offers websites and POS ( Point of Sale ) to customers in the U.S. and Canada. I am a team player, flexible and I always go the extra mile to help customers in resolving their issues. I troubleshot Computers, routers, modem, printer, Television set and VOIP. I became the QA lead of the company where I did QA on Ecommerce websites, Point of Sale software, Proposal Software, Delivery app in different platforms like different browsers, android and IOS. Applications I'm familiar using: CRM - Customer Relations Manager CAP - ATT's CRM Remote control apps - Teamviewer, Ultraviewer, Join.me, Remote PC Freshdesk - a.k.a. zendesk Pipedrive Slack Skype Google applications ( Google drive, Google spreadsheet, Google sheet, etc ) Asana Ring Central Microsoft programs - word excel and etc Kayako User Response Sendgrid

With **7+ years of experience spanning web development, quality assurance, product management, e-commerce, and digital automation**, I bring a versatile technical and business-focused skill set that bridges product strategy, development, operations, and marketing. As a Product Manager, I have managed and maintained product portfolios exceeding **90,000 SKUs**, developing strong expertise in product data management, organization, prioritization, process optimization, and scaling complex e-commerce operations. My technical background includes hands-on experience with **C#, JavaScript, HTML, CSS, Bootstrap, Angular, ASP.NET, and Python**, as well as web scraping, data processing, and custom automation. I have developed Python-based solutions to automate repetitive tasks, collect and structure data, and improve operational efficiency. I also have experience with QA, monitoring, and project management tools such as **Selenium, Protractor, WebdriverIO, ClickUp, Sentry, Hexowatch, and Visualping**, giving me a strong foundation in software testing, troubleshooting, quality assurance, and continuous improvement. I have extensive experience working with **Shopify and e-commerce platforms**, managing large product catalogs, listings, creative assets, digital content, and store functionality. My Shopify experience spans both **retail and fashion/creative industries**. In retail, I have worked with product management, e-commerce operations, merchandising, and store optimization. In the fashion and creative space, I have managed and organized digital assets and listings involving **photographers, directors, brands, and other creative professionals**, as well as supporting the presentation and management of online courses and digital content. I also have extensive experience managing **Amazon and eBay listings**, with a strong understanding of product optimization, SEO, merchandising, product data, and conversion-focused content. Managing tens of thousands of products has strengthened my ability to maintain accuracy and consistency while working efficiently at scale. In digital marketing, I have hands-on experience with **email marketing, SMS marketing, marketing automation, and website automation**. I have worked with platforms including **Brevo, Twilio, Campaigner, and Attentive**, creating and managing automated workflows, customer communications, and campaign processes. I have also worked with **Google Analytics, Google Merchant Center, and SEO tools** to monitor performance, improve visibility, and support data-driven marketing decisions. My experience with **Python web scraping and automation** further allows me to bridge the gap between data and operations. I can build solutions for collecting information from websites, processing large datasets, automating repetitive workflows, and integrating data into existing business processes. Combined with advanced Microsoft Excel skills and strong research capabilities, I am comfortable working with large amounts of information and turning them into structured, actionable data. What sets me apart is my ability to work across multiple areas of a digital business. I can approach a project from a **technical, product, quality, operational, marketing, and customer-experience perspective**. Whether it involves managing thousands of products, developing or testing a website, automating a workflow, optimizing an e-commerce store, managing marketing automation, or improving product visibility, I bring a **detail-oriented, analytical, and solution-focused approach** to every project.

Customer Service Virtual Assistant with 17+ years of experience across customer service, technical support, and e-commerce. Here's what I handle for you: 🛍 Order Management – Full customer journey on Shopify, from purchase to delivery, kept smooth and accurate. 📧 Customer Support – Email and chat inquiries via Zendesk, Helpscout, and Gorgias, handled with speed and empathy. 📦 Shipping & Tracking – Order updates via USPS, UPS, FedEx, or your carrier of choice, so customers stay informed. 🔄 Returns & Refunds – Resolving tricky situations while protecting your brand's reputation and customer trust. Tools & Platforms: Support: Zendesk, Helpscout, Gorgias E-Commerce: Shopify Shipping: ShipStation Workflow: Gmail, Google Docs/Sheets, Trello, Asana, Slack, Zoom Design: Canva (quick support graphics) If you're looking for reliable, experienced customer support that protects your brand and keeps customers happy, let's connect.

Expert in call center management with 14 years of experience in different portfolios - sales, collections, technical support, customer service, and financial. I possess 12 years of managerial experience and have participated in numerous training programs focused on the development and coaching of individuals. With 5.5 years of experience in Influencer Marketing, I offer expertise in both vetting influencers and overseeing campaign management. My focus is on guiding companies in selecting and overseeing influencers that align with their brand values. I have extensive experience in the end-to-end process, from researching and identifying the best influencers to ensuring their deliverables meet established benchmarks. I am committed to elevating your company's strategic objectives with my specialized knowledge and proficiency.

With over 15 years of experience in operations, digital marketing, and project management, I’ve had the opportunity to work with businesses across the U.S., Australia, Germany, Canada, the Middle East, and Asia. These experiences helped me build a solid foundation in leading teams, simplifying workflows, and helping companies scale sustainably. In the last 4+ years, I’ve worked as an COO/EOS Integrator, partnering directly with CEOs and leadership teams to align vision, improve traction, and build accountability across departments. I’m also Lean Six Sigma Green Belt certified, which adds structure and efficiency to everything I do—from process design to day-to-day team operations. I started out managing projects and remote teams (200+), and over time, expanded my work into digital marketing, client retention, onboarding systems, and business automation. I'm a firm believer in building custom-fit solutions based on real issues—not guesswork. I'm passionate about creating scalable systems that make work easier and results more consistent. Let’s connect if you’re looking for someone who can help streamline your team, organize chaos, and build for long-term growth. 🔧 What I Do: OPERATIONS ✔️ Project Management & Team Oversight ✔️ EOS Implementation (Scorecards, Rocks, L10s, Accountability Charts) ✔️ Process, KPI, Scorecards & SOP Development ✔️ Client Retention Systems ✔️ Onboarding & Training ✔️ Cross-Functional Collaboration ✔️ Performance Tracking & Department Support TEAM THAT I MANAGED & TRAINED ✔️ Designers ✔️ Developers ✔️ App Developers ✔️ QA ✔️ Team Leaders ✔️ Content Writers ✔️ Talent Experience ✔️ Talent Acquisition ✔️ Customer Success ✔️ Customer Services ✔️ Social Media Marketers ✔️ SEO/PPC Team DIGITAL MARKETING ✔️ Campaign/Funnel Management ✔️ Social Media & LinkedIn Marketing ✔️ Content Writing ✔️ Executive Branding ✔️ Email Marketing & Automation ✔️ Client Communication Strategy 🧰 Tools I Use Project & Process Management ✔️ Trello, ClickUp, Asana, Notion, Airtable, Zoho Automation ✔️ Zapier, Make (Integromat) Marketing & Design ✔️ Canva, Figma, Adobe Photoshop ✔️ Google Workspace, Meta Business Suite ✔️ Google Analytics ✔️ Looker Studio ✔️ HubSpot, GHL, Mailchimp, Klaviyo ✔️ LinkedIn Campaign Manager Web & CRM ✔️WordPress (basic), ClickFunnels (basic), Shopify, Zoho CRM, Hubspot ⊚ What They Say About Me ⊚ ⚀ "I've worked with Mohana on several projects in content production, graphic design, and hosting LinkedIn Local events. In all of our projects together, Mohana has shown high regard for quality and professionalism in all areas of her work, from conceptualization to the post-event evaluation. Mohana sees the big picture in any project, and at the same time, she pays attention to details. Her commitment to lifelong learning and her confidence in what she does well give her the drive to continuously improve any project or to ensure she'd come up with a project that she can be proud of. Our latest projects together include hosting LinkedIn Local events, which made me see how her strengths, including her love for digital marketing, her dedication to helping business owners and professionals, her people skills, and her understanding of how digital media work made her so effective from planning to execution. If you're looking for a professional who can see the high-level picture, pays attention to details and has high regard for quality and professionalism, Mohana is the right person to work with!" - Virginia Bautista, LinkedIn Trainer & Speaker, Personal Branding Consultant, Featured 2x on Forbes ⚀ "Mohana is an incredibly efficient and industrious Digital Marketing Director. I have worked with Mohana for several years, across various projects, and in many different capacities, and I have yet to see a flaw with her work ethic. She has consistently shown exceptional aptitude in her line of work; she knows what she's talking about and it shows. She's a joy to work with, and I definitely look forward to working with her more in the future." - Jossa S., Content Marketer ⚀ "Mohana has what it takes to be an enjoyable digital marketing director. She has shown excellent leadership and has displayed the passion and dedication in any given project. Her ability to get the message across to us, allows us to do a better job in accomplishing our tasks. She's an organized problem solver. What more can you ask for?" - Ryan H., Social Media Manager ⚀ "Mohana is an amazing digital marketing director. I have the privilege of working with her for the past two years. She combines her extraordinary digital marketing skills with strong work ethics to get the job done. She is a great asset to any business or company." - Jean H., Content Marketing Manager

Content Moderator with 11 years of experience in protecting the privacy, security and safety of online users Quality Representative with over 9 years of experience in monitoring different lines of businesses, providing quality feedback and making recommendations to improve processes Experienced Accountant working for more than 8 years with knowledge in preparing goods & services tax returns, financial statements and income tax returns coinciding New Zealand Government Accounting procedures