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I was a therapist or “teacher” as my students used to call me. My experience as a therapist who deals with children with various needs and abilities has honed me for a case to case problem-solving. I also had to attend to different kinds of people, from different walks of life. I am currently doing day-to-day operations management for a construction materials and retail store. I am the perfect balance of the corporate world as well as its processes and the nurturing aspect for people and relationships from my psychology background. Here are some of my skillsets: - Project management - Excellent Verbal and Written Communication - Holistic / Integrative Approach - Project Coordination - Organization & Attention to Detail - Time Management and Productivity I hope to support you and build not just a working but valuable relationship with you. Talk to you soon!

I help founders, executives, and small teams keep the business organized, projects moving, and important details from falling through the cracks. I have 8+ years of experience across operations, project management, executive support, consulting, research, and general administration. A lot of my career has been spent working closely with business owners and executives, where my role naturally expanded depending on what the business needed. In one of my previous roles, I started in executive support and eventually became a Senior Consultant. I supported the business owner while also managing client deliverables, conducting market and company research, preparing presentations and reports, coordinating projects, tracking action items, and working with executives from Fortune 500 companies. I also worked as an Operations Lead for a growing real estate company, where I handled internal operations including hiring and onboarding, payroll coordination, administrative processes, documentation, trackers, and day-to-day problem solving. What I can help you with: • Operations and day-to-day business coordination • Project management and follow-through • Executive and founder support • Research, company analysis, and competitive intelligence • Presentations, reports, spreadsheets, and client deliverables • SOPs, documentation, trackers, and process improvement • Hiring, onboarding, and administrative operations • AI-assisted workflows using ChatGPT, Claude, and other tools • Professional and business writing I’m especially comfortable in smaller or fast-moving teams where the role doesn’t always fit neatly into one box. If something needs to be researched, organized, documented, followed up on, presented, or simply figured out, I’m comfortable jumping in and taking ownership of it. I also use AI extensively in my work, not just for basic writing. I’ve used tools like Claude and ChatGPT for market research, analyzing information, building processes and SOPs, organizing data, creating Excel-based deliverables, developing presentations, summarizing meetings, and speeding up repetitive work while still reviewing the final output myself. Tools: Microsoft Office, Google Workspace, Slack, Trello, Notion, Canva, ChatGPT, Claude, Perplexity, Zoom, and other collaboration and productivity platforms. If you’re looking for someone who can support the bigger picture while still being willing to handle the details, I’d be happy to learn more about how your business currently operates and where I can make things easier for you.

You have the vision. But when you are the one holding the team follow-ups, unfinished priorities, client work, hiring decisions, admin, and personal responsibilities, it can get hard to see what actually needs your attention first. That is where I can help. I work with founders, business owners, operators, creatives, and professionals who have a lot moving at once and need someone steady beside them to help sort through the noise, make clearer decisions, and follow through on what matters. My approach is calm, practical, and structured. I am not here to add more pressure to your plate. We look at what is currently feeling scattered, heavy, or unclear, then turn it into a realistic plan you can actually move on. At the same time, I have hands-on experience supporting business operations, organizing moving parts, building simple systems, and helping founders and teams keep priorities moving. So our work is not just reflective. It is practical, grounded, and focused on real follow-through. 𝗛𝗼𝘄 𝗜 𝗰𝗮𝗻 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘆𝗼𝘂: • Weekly 1:1 sessions to review progress, clear your backlog, and set priorities • Goal clarification and realistic action planning • Decision support when you feel stuck or pulled in too many directions • Simple execution boards and follow-through systems • Support with hiring clarity, onboarding plans, SOPs, and team operating rhythms 𝗪𝗵𝗮𝘁 𝘂𝘀𝘂𝗮𝗹𝗹𝘆 𝗰𝗵𝗮𝗻𝗴𝗲𝘀 𝘄𝗵𝗲𝗻 𝘄𝗲 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿: • You feel less mentally scattered • Your priorities become clearer • Your work becomes easier to organize and act on • You stop relying only on memory or urgency to move things forward • You build steadier momentum without unnecessary self-pressure If this sounds like the kind of support you need, send me a message and tell me what feels most scattered or heavy right now. We can start there.

I help founders and executives reclaim their time by owning the operations, workforce planning, and executive reporting they don't have bandwidth for. I'm a Six Sigma Green Belt-certified operations leader with 14+ years directing multi-program business operations for up to 900 FTEs, and 4 years as a direct executive partner to senior leadership. I bring the judgment to run capacity planning, KPI/SLA governance, and cross-functional execution and the discretion to handle confidential priorities, communications, and follow-through the way a true Chief of Staff or Fractional COO should. Especially experienced scaling CX and customer support operations for BPOs, DoorDash-style gig platforms, and telecom. What I bring: ✔ Workforce Management & Capacity Planning (daily/weekly/monthly cycles) ✔ Executive Partnership & Chief of Staff Support (calendar, priorities, confidential follow-through) ✔ EBITDA & Gross-Margin Management ✔ SOP Development & Continuous Process Improvement ✔ KPI/SLA Governance & Executive Reporting ✔ AI-Enabled Productivity & Workflow Automation Selected Results: ✅ Increased account margins from 34% to 45% in 60 days through performance optimization and operational controls ✅ Reduced employee attrition from 30% to 6% in 90 days, strengthening team stability ✅ Helped drive a Global #1 performance ranking for DoorDash BPO operations ✅ Turned around AT&T Mobility Sales & Tech performance from 85% to 105% in 60 days ✅ Led multi-site operations supporting 900+ employees across CX, sales, retention, and technical support Whether you need a Fractional COO, Chief of Staff, or Executive Partner, Operations Manager, I bring the strategic thinking and hands-on execution to run your operations while you focus on growth. Selected Skill: Six Sigma Green Belt, Workforce Management (WFM), Capacity Planning, EBITDA Management, Gross Margin Analysis, SOP Development, Executive Business Partner, KPI/SLA Governance, Chief of Staff Support

Social Media Manager with 5+ years of experience in content strategy, organic growth, short-form video, lead generation, and social media marketing across Instagram, TikTok, Facebook, LinkedIn, YouTube, and Pinterest. I help brands, founders, coaches, creators, ecommerce businesses, and service-based companies turn social media into a structured content system that builds an audience and generates real business opportunities. My approach goes beyond posting consistently. I look at the entire journey: Content → Attention → Trust → Lead → Conversion What I can help you with: • Social Media Management • Social Media Strategy • Content Strategy & Content Calendars • Instagram & TikTok Growth • Reels, TikTok & YouTube Shorts • Short-Form Video Editing • Canva Graphics & Carousels • Copywriting, Hooks, Captions & CTAs • Content Repurposing • Community Management • Influencer & UGC Outreach • Social Media Analytics & Reporting • Lead Generation • Landing Pages & Sales Funnels • Email Marketing & Automation • Digital Products & Course Content Platforms I manage: Instagram | TikTok | Facebook | LinkedIn | YouTube | Pinterest Tools I work with: Canva Pro | CapCut | Descript | Meta Business Suite | Metricool | Later | Notion | Asana | Trello | Kajabi | GoHighLevel | ChatGPT | Claude How I approach content I don't blindly follow trends or fill a calendar because “we need to post today.” I start with your business goal, audience, offer, and existing performance data. Then I identify the topics, hooks, formats, and CTAs most likely to move your audience through the customer journey. I track metrics such as reach, retention, watch time, saves, shares, profile visits, DMs, clicks, leads, and conversions to determine what we should: SCALE → IMPROVE → TEST → STOP If a Reel gets 100K views but generates no meaningful action, I want to understand why. If another gets 10K views but drives qualified enquiries or sales, that's the signal I care about. More than social media One of my biggest advantages is that I understand what happens after someone clicks. I've worked with landing pages, GoHighLevel funnels, Kajabi digital products and courses, email marketing, lead magnets, CRM workflows, and marketing automation. That allows me to think beyond: "What should we post?" and instead ask: "How does this content support the business?" I've supported personal brands, coaches, healthcare and wellness businesses, ecommerce and food brands, lifestyle brands, home-service businesses, and US/international companies. Whether you need someone to take ownership of your entire social presence or turn your existing videos, podcast episodes, ideas, and expertise into a repeatable content engine, I can step in and manage the process. Strategy → Creation → Publishing → Engagement → Analytics → Optimization You focus on running the business. I'll make sure your content has a reason for existing. I’m available for part-time or full-time, long-term opportunities and can start immediately. Send me a message and tell me what you're trying to grow. – Corraine

Tired of task paralysis, scattered business priorities, or feeling stuck at a career plateau? I help founders, e-commerce entrepreneurs, and ambitious professionals build high-performing daily routines, scale revenue, and maintain relentless execution through structured accountability. As a faith-led strategist with hands-on experience in sales, e-commerce management, and team leadership, I bridge the gap between high-level vision and daily operational reality. Whether you need a strategic partner to optimize your business workflow, navigate a pivotal career transition, or establish ironclad personal routines, I provide practical frameworks that honor your core values, faith, and family commitments. How We Can Work Together 1. Business & E-Commerce Growth Strategy Sales & Store Operations: Practical guidance on e-commerce management, workflow optimization, and revenue execution for founders and small teams. Goal Breakdown: Turning broad quarterly revenue targets into clear, measurable weekly execution milestones. 2. Productivity & Daily Accountability Systems Eliminating Task Paralysis: Replacing overwhelm with structured time-blocking, priority sequencing, and low-friction daily action plans. Proactive Momentum Checks: Low-friction daily check-ins and weekly strategic alignment sessions to keep projects moving on schedule. Work-Life & Family Alignment: Systematizing your workday so you can hit ambitious career goals while showing up fully for your family and personal life. 3. Career & Life Growth Strategy Career Pivots & Positioning: Helping you articulate your value, navigate major professional transitions, and target higher-value opportunities. Faith-Grounded Leadership: High-integrity decision-making and personal clarity anchored in stewardship, discipline, and long-term vision. Whether you are scaling an online brand, navigating a career shift, or restructuring your daily schedule for peak performance, I am here to help you bring order to your ambitions and execute with confidence. Send me a message today, and let’s map out a clear, structured plan for your goals!