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🔹 STRATEGIC OPERATIONS, PROCESS TRANSFORMATION & BUSINESS SYSTEMS CONSULTANT I help founder-led and growing businesses improve operations, redesign business processes, implement scalable systems, and create the operational foundations needed for sustainable growth. With 20+ years of experience in business operations, process improvement, project delivery, and systems implementation, I help organizations move from reactive operations to structured, scalable operating systems. If your business is experiencing operational bottlenecks, inconsistent execution, poor visibility, disconnected systems, or founder dependency, I can help identify the root causes and implement practical solutions. What I Do I work with business owners, executives, and leadership teams to: ✅ Analyze and redesign business processes ✅ Build scalable operating systems ✅ Improve cross-functional workflows ✅ Implement business systems and operational infrastructure ✅ Design accountability and KPI frameworks ✅ Lead software and ERP implementation initiatives ✅ Develop SOPs, knowledge bases, and training systems ✅ Improve reporting, visibility, and decision-making My focus is not simply implementing software but improving how the business operates. CORE AREAS OF EXPERTISE Business Process Reengineering & Operational Excellence • Process Analysis & Improvement • Current State / Future State Design • Gap Analysis • Workflow Optimization • Organizational Process Design • Continuous Improvement • Change Management Business Systems Architecture • Operating System Design • Workflow Architecture • Business Requirements Gathering • Functional Specifications • SOP Development • Knowledge Management Systems • Onboarding & Training Frameworks Project & Implementation Leadership • ERP Implementations • CRM Implementations • Software Deployment • Stakeholder Management • Risk & Dependency Management • Cross-Functional Coordination • Vendor Management Performance Management & Reporting • KPI Development • Business Metrics • Executive Dashboards • Operational Reporting • Process Measurement • Accountability Systems AI & Automation Capabilities I help organizations leverage AI and automation where it creates measurable business value. Capabilities include: • Context Engineering • AI-Assisted Workflow Automation • Operational Knowledge Assistants • AI-Powered Reporting & Insights • Business Process Automation • Prompt Engineering for Business Operations • Workflow Intelligence & Process Audits • Automation Opportunity Assessments Tools include: ChatGPT | Microsoft Copilot | Google Gemini | Google NotebookLM | Zapier | AI Productivity Platforms PLATFORMS & SYSTEMS ERP / CRM • NetSuite (Admin & Project Management) | Odoo| Salesforce | Zoho | HubSpot Project & Workflow Management • Asana| Monday dot com | Trello | Jira | Avaza Process Mapping & Documentation • Lucidchart | Microsoft Visio | Notion Business Intelligence & Analysis • Excel | Google Sheets | Reporting & KPI Systems PROFESSIONAL BACKGROUND ✔ 20+ years in business operations, strategy, and project delivery ✔ 14+ years in senior leadership and operational management ✔ MBA - United States – Business Process Reengineering & General Management ✔ Bachelor of Science – Computer Science ✔ $100K+ Earned on Upwork ✔ 100% Job Success Score ✔ Top Rated Plus CERTIFICATIONS & EXECUTIVE TRAINING • Generative AI for Project Managers – IBM (2026) - Generative AI: Introduction and Applications - Generative AI: Prompt Engineering - Generative AI: Unleash Your Project Management Potential • Managing Projects in Notion – Coursera Project Network (2025) • Business Metrics for Data-Driven Companies – Duke University (2025) • Use RACI Charts for Work Management with Asana – Coursera Project Network (2025) • Improve Efficiency in Asana for Project Managers – Coursera Project Network (2025) • AI for Everyone – DeepLearning.ai (2024) • Oracle NetSuite Partner SuiteSuccess Methodology – Oracle University (2024) • Jira Fundamentals Training – Atlassian (2024) • Managing the Company of the Future – University of London (2022) • Design Thinking for Innovation – University of Virginia Darden (2022) • Digital Transformation – Boston Consulting Group (2021) 💡 Whether you’re implementing a new system, redesigning a business process, scaling operations, or building a more structured operating model, I can help turn complexity into clarity and execution.

I help businesses grow by fixing messy, founder-dependent operations and turn them into structured, scalable organizations ran by agile systems. Instead of jumping straight into tools or automation, I focus first on fixing how your business actually runs from workflows, team structure, and decision-making. Once operations are clear and stable, I then design and implement systems and automation that support long-term growth. I work end-to-end, from operational audit to full system buildout, helping businesses move from reactive and chaotic to structured and scalable. 🧠 Core Focus: Operations First, Systems Second • Diagnose operational bottlenecks across teams, workflows, and handoffs • Redesign processes for clarity, accountability, and speed • Remove founder dependency by defining roles and decision ownership • Build structured operating cadence and execution systems • Systemize proven workflows into scalable systems and automation 🧱 Operations & Process Architecture • Process mapping (As-Is → To-Be redesign) • SOPs, playbooks, and workflow documentation • Role clarity, accountability systems, and org structure alignment • KPI frameworks, reporting systems, and performance tracking • Cross-team workflow design and handoff optimization ⚙️ Systems & Workflow Implementation • End-to-end system design aligned with real operations • CRM setup and pipeline structuring (HubSpot, Monday, Airtable, etc.) • Internal tools and workflow systems using no-code/low-code platforms • Dashboarding and reporting for real-time visibility • Task and project management systems for team execution 🤖 Automation (After Systems Are Stable) • Workflow automation using Zapier, Make, n8n • AI integrations using OpenAI, Claude, Gemini • API and webhook integrations across tools • Sales, onboarding, and operations automation • Data synchronization and reporting automation • AI-powered workflows to reduce manual workload 🔧 What I Actually Help Fix • Disconnected tools and inconsistent data • Manual handoffs and repetitive work • Lack of ownership and unclear responsibilities • Slow execution and operational bottlenecks • Founder being the central point for decisions 📈 Results Delivered • Reduced $200K/month in operational waste by restructuring workflows • Cut 500+ manual tasks/month by redesigning and systemizing sales operations • Reduced onboarding time by 50% through structured team workflows • Built end-to-end operational systems replacing fragmented tools 🌍 Industries & Teams I Work With • Service-based businesses and agencies • E-commerce, retail, and inventory-heavy businesses • SaaS and tech-enabled teams • Healthcare, real estate, and professional services • Logistics and supply chain businesses • Founders and operators scaling from early-stage to multi-entity businesses 🛠️ How I Work • Audit your current operations • Identify bottlenecks and redesign workflows • Build the right system and tech stack • Implement, automate, and train your team ➕ In short: I don’t just automate tasks — I fix your operations first, then build systems that allow your business to scale without breaking.

I help companies turn complex operations into structured, scalable systems. Many growing businesses struggle with: • Teams relying on tribal knowledge • Lack of SOPs and standardized workflows • Poor operational visibility • No KPI tracking or performance dashboards • Founder bottlenecks • Inefficient processes slowing growth My work focuses on Operational Excellence and Business Process Improvement — building the systems that allow companies to scale efficiently. What I Help Companies Build ✔ Operational Excellence frameworks ✔ Process improvement & workflow redesign ✔ SOP development and documentation ✔ KPI dashboards and operational metrics ✔ Cross-team accountability systems ✔ Operational playbooks for scaling companies ✔ Bottleneck analysis and process optimization ✔ Project execution for operational transformation Experience I bring leadership experience from technology and service organizations, where I have: • Implemented scalable operating systems • Built operational frameworks across teams • Improved cross-functional coordination • Designed KPI and reporting systems • Led process improvement initiatives I specialize in helping organizations move from reactive operations to structured, data-driven execution. Who I Work Best With • Startups and scaling companies • SaaS and online businesses • Remote teams • Founders needing operational structure • Companies implementing Operational Excellence programs Tools & Systems • Process mapping and workflow design • SOP development frameworks • KPI dashboards and operational metrics • Operational performance reviews • Project execution frameworks Current Focus I am also completing a Post-Graduate Diploma in AI Engineering and Machine Learning, allowing me to integrate automation and intelligent workflows into operational systems.

I am a seasoned Operations Manager with over 20 years of expertise in Customer Support, Client Relations, and Client Onboarding. I specialize in driving process and KPI improvements, designing efficient workflows in platforms like HubSpot and ActiveCampaign, and optimizing operations for maximum impact. My approach is solutions-focused and data-driven, ensuring every initiative delivers measurable results and elevates client satisfaction. I’m here to streamline your processes and support your business growth through proven strategies and industry insights.

Hello! I’m Aldryn, a Top Rated Plus Senior Business Analyst with over 8 years of experience. I specialize in helping growing businesses eliminate inefficiencies, automate reporting processes, and achieve crystal-clear operational insights. Is your data scattered, reports manual, or processes breaking as your business scales? I create structured, automated, and measurable systems that work seamlessly in real-world applications. HOW I HELP YOU SUCCEED Automation & Real-Time Reporting: I convert manual tracking into automated dashboards and reports, delivering accurate insights without the need for constant follow-ups. KPI Development & Decision Support: By designing impactful KPIs and analyzing performance trends, I turn raw data into actionable insights for business leaders. Process Optimization & Documentation: Utilizing Lean Six Sigma principles, I enhance workflows, standardize SOPs, and eliminate bottlenecks, minimizing waste, errors, and turnaround time. WHAT YOU CAN EXPECT Efficient and streamlined workflows Reduced manual tasks and reporting inaccuracies Enhanced visibility for managers and stakeholders Scalable systems tailored to long-term success, not just quick fixes I don’t just diagnose issues; I engineer practical solutions your team can readily adopt. Let me know if there's anything else you'd like to adjust or highlight further!

I am a graduate of BS Industrial Engineering. My line of expertise includes process analysis, work simplification, data analysis, data arrangement and the likes. I am very keen when it comes to data processing since I have a solid work experience as a Compliance Auditor. Currently, I am employed as an Industrial Engineering Instructor at the University of the Assumption. Handling major subjects such as Production and Operations Management, Ergonomics, Quality Control, Quality Management Systems and others. I am also currently finishing my master's degree at Holy Angel University focusing in Engineering Management. I always observe due dates, speed and accuracy is my game.