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Senior technology consultant helping businesses improve delivery, automation, and digital transformation Results-driven Technical and Digital Project Management professional with 19 years of experience leading cross-functional teams across software development, SaaS platforms, digital transformation and Agile project delivery. Experienced in managing end-to-end SDLC/STLC processes, sprint planning, backlog management, stakeholder communication, and product enhancement initiatives across finance, telecom, healthcare, retail, education, and eCommerce domains. Proven track record of delivering projects worth $8M • Technical Project Management • Digital Transformation • PMO Governance • Portfolio reporting • Cross-functional coordination with global team • Stakeholder and Leadership Management • Agile & Scrum Methodologies • RAID and project delivery • SDLC & STLC Management • Product & Release Management • Reporting and dashboarding – Power BI, excel dashboard and JIRA • API and Payment gateway Integration (Twilio, Auth.net, Prime gateway) • Azure Devops Recently worked on SaaS finance platform and suggested AI workflow automation using

Dynamic Executive Leader – Program, Project, and Product Management Expertise Agile leader with 18 years of proven success in program/project management, product ownership, technical head and marketing strategy. PMP and CSM certified, with an MBA in Marketing, bringing a comprehensive skill set in product lifecycle management, operations, market research, branding, digital marketing, business strategy, and offshore team leadership. Recognized for delivering impactful results in diverse industries, including Banking, IT, Healthcare, Fintech, Digital Advertising, and Branding. Adept at navigating complex subject matters and executing innovative strategies to achieve business objectives. Experienced in working with global organizations across the USA, Europe, UK, Middle East, Japan, and Australia. A strategic thinker with exceptional skills in competitive analysis, procurement, stakeholder negotiations, and cross-functional team collaboration. Demonstrated ability to lead large-scale initiatives, ensuring alignment with organizational goals and market trends. Looking for a challenging executive role where I can drive growth, innovation, and long-term value. Open to credible references and committed to establishing mutually beneficial professional relationships.

I help founders, CEOs, and enterprises bring clarity and measurable results to complex projects. With 20+ years in corporate leadership and 5+ years as a top-rated freelancer, I’ve successfully delivered multi-million-dollar programs across BFSI, Retail, Media, Manufacturing, Ecommerce, Defense, and Technology. Clients consistently rate me 5★ on every engagement, highlighting my ability to simplify complexity, set up governance, and drive outcomes they can trust. Whether you’re a startup needing operational systems or an enterprise recovering a failing project, I ensure your vision turns into execution. What You Get When You Work With Me → Project & Program Management Excellence • PMO setup: SOPs, dashboards, KPI frameworks, governance structures • End-to-end lifecycle: initiation, planning, execution, monitoring, closure • Multi-project/portfolio reporting with risk, issue, and dependency management → Digital Transformation & Turnaround • Roadmaps for modernization, re-engineering, cloud migration, and AI adoption • Recovering underperforming or failing projects with Project Turnaround Sprints • Defining transformation KPIs and embedding feedback loops for customer success → ClickUp / Asana / Jira Certified Expertise • ClickUp Fundamental, Brain, and Expert Certified • Setup of custom workspaces, workflows, automations, Slack/AI integrations • Migration from legacy tools (MS Project, Trello, Monday.com, Smartsheet) • UAT checklists, sprint boards, agile ceremonies, and reporting dashboards → Pre-Sales & RFP Support • Detailed Project Report (DPR) creation, RFP writing, proposal evaluation • Contract & vendor management: MSA, SOW, bid comparisons, negotiations • Governance setup for vendor-client relationships → Product & Delivery Management • Product roadmaps for SaaS and enterprise platforms • Requirements gathering, PRD writing, backlog grooming, traceability matrices • Manual UAT, release notes, and stakeholder sign-off → Consulting & Mentorship • Guiding tech professionals into Project/Program Manager roles • Leadership coaching for delivery teams • Advisory on Generative AI, Cloud AI/ML Ops, and modern delivery practices Proof of Delivery • 100% Job Success Score | Rising Star Badge | 5★ on all projects • Enterprise Experience: Delivered multi-million-dollar initiatives for Sony Pictures, State Street, Charles Schwab, and Indian Defense • Industry Diversity: BFSI, Retail, Media, Manufacturing, Defense, Healthcare, Smart Manufacturing, and SaaS startups • Global Exposure: 2+ years onsite in Europe, multiple years with US clients, remote team delivery across time zones 🌍 My Edge • Balance of Enterprise Authority (CMMi Level 5 process maturity, large vendor governance) with Freelancer Agility (fast, flexible, hands-on). • Exceptional ability to learn new domains quickly and implement systems from scratch (from BFSI regulations to media production to SaaS launches). • Known for making complex programs simple and executable — clients often say I reduce stress and increase accountability. • Experience across modernization, migration, re-engineering, and greenfield projects. What Success Looks Like With Me • Governance in place: dashboards, reports, KPIs visible to stakeholders • On-time, on-budget delivery: blockers surfaced early, bottlenecks eliminated • Clear requirements & documentation: PRDs, user stories, acceptance criteria • Cross-functional alignment: CEOs, SMEs, developers, designers, and clients on same page • Continuous improvement: feedback loops, metrics-driven decisions, and scalable processes Call to Action If you’re seeking a trustworthy, outcome-driven Project Manager who blends strategic thinking with hands-on execution, let’s connect. I’ll bring structure, accountability, and measurable impact to your initiatives while freeing leadership to focus on growth. Does it sound a fit to you? Next steps- • Watch the videos in my Upwork profile and work samples in the portfolio • Send me a message for submitting the proposal with job description • You can also send me the direct contract and we can discuss the job over a meeting • Write me a note covering what you expect from me 🔑Project Management | Program Management | PMO | Portfolio Management | Artificial Intelligence | ClickUp Expert | JIRA| Trello | Asana | Confluence | Workflow Automation | Scrum | Agile | SAAS | Business Analyst | AI consultant | Generative AI | Google Cloud | GEMINI | Management Consultant | Business Strategy | Strategy Consulting | Business Growth | Strategic Planning | Product Management | Quality Control | Stake Holder | Process | Governance | Proposal | Research | RFI | RFQ | DPR | RFP, Proposal Reviews, Vendor Management, Research Strategy, Research Document, Product Research, Industry Research, Competition Research, Business Research, Qualitative Research

University Gold medallist . 20+ years of experience in the IT Industry worked as Senior Digital IT Program and Technology Solution Manager - managing large and critical projects upto $2M and handling 40+ team. Clientele - IKEA, IBM. Cushman and Wakefield , Decathlon and Jumio Corporation. Extensive experience on e-commerce, Banking, Real estate domains enabling Digital transformation and Quality automation. Spear-headed customer requirements and handled multiple customer deliveries. I have also enjoyed playing major roles as an Engineering Manager, Senior Scrum master & Product Owner. ● Certified: PMP, CSM, CSPO, CSP, SAFe Agilist, IBM Agile Thought leader , ● Led trainings: Program Management , Agile, SAFe , JIRA , SDLC ● Stakeholder and client management ● Cross functional team leadership ● Tools - Expert in ClickUp JIRA, Confluence, Asana, Smartsheet, Azure Devops , Notion, Slack ● Technologies - Python, Java, C++ , Machine Learning,Data structures. I have been featured in CIOReviewIndia magazines on Agile leadership , gave close to 1000+ contact hours on teaching Agile worldwide and written 10 different articles on Quality automation and leadership roles. Accomplishments - Cushman and Wakefield - Technology Solution Manager [more 2 years] Spearheaded Migration of China servers to Data Centre. Handled budgeting, vendor management, negotiations and delivery timelines. Sr Project and Program Manager 1. Acting SiteLead for BatchLeads India team . Worked closely with the founder and CTO to scale the BatchService Engineering and Operations team in India from 20 to 80 team members in 8 months. 2. Led the overall software development effort to build an online community engagement platform from scratch - Decathlon AllForSport website and the App to inspire 10 million Indians to practice sports. Online Sales clocked to $30K/day. Transitioned the path of online revenue streams esp during Covid. 3..Successfully led 8 cross functional teams across Geo locations. Handled resource management and integrated deliveries with ease. 4.Setup first of its kind Quality & Automation for all of Decathlon IT India - responsible for technology planning and key strategic decisions. 80% automation achieved. 5.Onboarded 7 third part vendors [with CLIP approvals] and responsible for performance appraisal for 20 reportees. Sr Scrum Master -RTE - Agile Coach 1. Spearheaded Big Room planning for 3 days with 150+ participants within IKEA Sweden.One of the 4 coaches introducing to scale agile methodology. 2. Blogger and keynote speaker [Only speaker invited to represent from India in AgileTourLille - 2019] 3. Led the Agile transformation in IKEA eCommerce organization (a 150+ employee org). 4. Coached 140+ teammates, 15+ Scrum Masters and 6+ Product Owners on Agile values and principles to promote continuous improvement in practices and artifacts. Improved backlog maturity and reversed years of poor performance. ​​5. Daily collaboration with VPs, directors and C-level on strategy, change management and organizational design 6. Increase org wide transparency and visibility on every level 7. Continuously improve the product and portfolio management processes and practises 8. Significantly improved alignment and dependency management/elimination amongst 30+ globally distributed teams 9. Helping to build the SM team and the Agile CoP Engineering 1. Led the 12 member core team to develop microservices and integrate with our online shopping App - Decathlon.in 2. Engineered integrating Java plugins into IBM JDK for seamless customer experience. Part of IBM Software Labs for 6 years to have handled multiple engineering tech. Product Manager 1. Built used cases and requirement breakdown for end customers. Key topics like Abandon cart , Integrating Algolia search and Direct mail module under batchleads.io

"Deepti is not only certified and experienced, she has mature insight into the challenges of organizing a scrum team and has been a great leader for us. We will expand her role with us into two additional teams." "Deepti joined our company at a critical time and took over a team that was really struggling. She not only got it organized and productive within a few sprints using her agile scrum master skills, she also took on a larger role as an overall program manager for the project. She was direct customer-facing for our largest and most complex and demanding client and handled many delicate and sensitive interactions and issues. She took a huge load off my plate and I will be forever grateful. I highly recommend Deepti. " "Prompt response, great customer service." Is what my clients say about me ! AGILE TRANSFORMATION SUCCESSES • Infosys, Bangalore: Agile Coach for Cisco's 2 billion USD CUCM product transformation to Agile. Trained around 50 Engineers and team members over 5 batches. Coaching for over a year to Leadership and Engineers helping transform from a traditional waterfall organization to become high productivity Scrum Teams. • Here Solutions India Private Limited, Mumbai: Training of around 40 engineers over 3 batches in Scrum and Kanban. Coached the Team for close to a year, setting new benchmark for productivity for the rest of the organization. Let me take you through few of the common business problems: 1. You spend too much on development without getting any tangible results 2. Your project budget looks like a black hole constantly sucking in more money and people 3. Your team is moaning about not clear requirements and they build not the thing you wanted them to in the first place 4. It feels like you are firefighting all the time instead of delivering value to your customers 5. You want the processes in your company to work seamlessly and, ideally, automatically, instead there’s too much back and forth, a lot gets lost in translation and you have too many human errors 6. You want to focus on other business processes like marketing and sales, but instead, you constantly get pulled into software development If you recognize yourself at least in one of those, then you’ve come to the right place! I'm the real deal when it comes to building software within budget. Myself, Deepti Mehta is a smart and talented manager, well-versed in multiple agile methodologies and enthusiastic about working with them to build and improve your product. I have over 17 years of Software Development and Project Management experience includes responsibilities such as Software Testing, Quality Assurance, Reporting & Documentation, and Client Relationship Management. I do have 10 + years of exposure to agile with 8 years as a scrum master and agile project management. I am an expert in transforming teams from waterfall to agile and have successfully worked with known clients like Cisco, Here Solution Pvt Ltd, and P&G in their Agile Transformation journey with huge teams of 50+ FTE. Profile Summary: • Successfully executing migrations of non SAP datacentres to Azure Cloud as Cloud Migration Project Manager, driving end to end migrations. • Adept in various Digital Marketing Techniques and driving traffic to your website. • Evangelist of agile/scrum principles and methodology. • Expert in people management, defining project scope, objectives, staffing, resources, and tracking deliverables, and ramping up projects within time, budget & quality parameters as per best practice guidelines. • Assemble and coordinate multi-disciplinary project teams both collocated and remote and geographically distributed teams • Efficient organizer, motivator, team player, and a decisive leader with the ability to motivate teams to excel and win. • Hiring and managing attrition. • Perform resource allocations and workload assignments according to delivery requirements along with other stakeholders. • Handling Change Management for support issues. SKILL SET • Project Managemen • Agile Principals • Time Management • Tasking Meetings/Retrospectives • Team Building • Mentoring/Coaching • Iteration/Sprint Planning • Process Improvement • Communication CERTIFICATIONS SAFe Leading Agilist June 2021 Scrum Inc. SM June 2021 Scrum inc PO Jun 2021 PMI ACP May 2017 Agile Scrum Training Extensive Training from Infosys (Covers CSM syllabus- @21 Hrs app.) Send me a note with a bit about your company, your track record, and your project. If it seems like a good fit, we’ll schedule a time to talk.

🌟 Expert Virtual Assistant for Promotional Products & Order Management 🌟 Are order errors and production fire drills slowing you down? With over 6+ years of demonstrated experience in the promotional products industry, with a focus on inside sales, order processing, and customer service, let's optimize your workflow and position your company for seamless, scalable growth. -------------------------------------------------- 🎯 Why Choose Me? - Proven Results: Reduced order errors by 40% and managed 150+ orders monthly with a 99% on-time delivery rate. 💯 - Discreet & Dependable: Your business and data are always safe—confidentiality and security are second nature. 🔒 - Proactive Communicator: I keep you and your clients updated in real time, solving issues before they impact projects. 🔁 - No Learning Curve: Pre-trained on the leading platforms—Commonsku, SAGE, ESP, and ASI—ready to drive results from day one. 🚦 -------------------------------------------------- 🛠️ Core Services & Strengths - Order Management, Start to Finish: From purchase order creation, proof review, and payment coordination to tracking shipments and confirming delivery, I ensure nothing falls through the cracks. 📦 - Product Sourcing & Winning Presentations: Source top products via SAGE, ESP, and ASI. Create dynamic presentations, quotes, and sales orders that win clients. 📒 - Inventory Coordination: Proactively manage stock levels, reordering, and supplier relationships to eliminate stockouts. 📊 - Vendor Communication: I maintain proactive and seamless supplier communication by handling individual charges on order confirmations from suppliers and authorizing received proof for logo detail confirmation. ☎️ - Client Communication: Professional, friendly updates to ensure a 5-star experience every time. 😊 - Mockup & Vector Artwork Support: I can create expert mockups for approval and work with vendors to arrange final artwork files because I am proficient in Adobe Illustrator and Photoshop. 🎨 - Workflow Automation: Implement smart automations to save you time and reduce costly errors. 🤖 - Shipping Label Support: Do you require precise UPS/FedEx labels? Think of it as done quickly and accurately. 🏷 -------------------------------------------------- 🧰 Technical Toolbox - Order & CRM Platforms: CommonSKU, Zoho, Odoo, AIM Tech Suite, Printavo, iPromoteU, ClickUp - Research & Sourcing: SAGE, ESP, ASI - Design & Mockups: Adobe Illustrator, Canva, Photoshop - Industry Tools: OrderMyGear, BrightStores, ShipStation, SAGE Company Store - Office Essentials: Google Workspace, Microsoft Office - Communication: Gmail, Outlook, Slack, Notion -------------------------------------------------- ✨ What Sets Me Apart? - I anticipate bottlenecks and double-check details, so you never miss a deadline. - I understand the stakes: one missed proof or late delivery can derail an entire campaign. - My approach is solution-driven and always focused on your long-term success. -------------------------------------------------- Let’s connect! Send me a message, and discuss how I can lighten your workload and help your business reach the next level. 🚀 -------------------------------------------------- 🔑 KEYWORDS TO HELP YOU FIND ME: Promotional Products | Apparel | Production Coordinator | Production Assistant | Sales Support | Commonsku | ESP | ASI | SAGE | DecoNetwork | HoopsCRM | PrintReach | Plan Prophet | Order Management | Vendor Coordination | Vendor Management | Purchase Orders | Proof Review | Quotes | Sales Support | Client Communication | Mockups | Canva | Illustrator | Product Sourcing | Production Coordination | Inventory Management | Customer Support | Client Retention | CRM Tools | E-commerce Virtual Assistant | Swag & Merch | Print Coordinator | Order Processing | Workflow Optimization TAGS: Commonsku, ESP, Swag, Merch, Print Coordinator, Hoops, Apparel, Promotional Products, Order Processing, SAGE, ASI