Hire the best Program Managers in India

Check out Program Managers in India with the skills you need for your next job.
  • $40 hourly
    I am a full-time freelancer with the objective to satisfy our clients by providing them detail-oriented and accurate work. During my experience in Upwork, I have achieved their trust and confidence. I always take each task as an opportunity that gives me a chance to share my talents and skills. Adobe Skills PDF ✔️ PDF Fillable Forms and Redesign PDF Forms, Interactive PDF, Editable, Savable PDF ✔️ PDF Editing, Text Extraction from Scanned Images, PDF to Word Conversion ✔️ PDF Checklists ✔️ Bookmarking (Links) PDF ✔️ PDF Portfolios ✔️ PDF Calculations Fields ✔️ Watermarking ✔️ PDF to Google Doc, MS Word Adobe Illustrator ✔️ Create Vector from logos images, Convert Ai files to required format and PDF to Ai ✔️ Business Card Design, Letterhead Design Adobe InDesign ✔️ Daily Planner, PDF Fillable Form, Branding PDF, Design CV Microsoft 365 Skills - MS WORD ✔️ Format & Layout ✔️ Templates Filling with Data, MS Word Fillable Forms ✔️ MS Word to PDF Conversion ✔️ Table of Contents, Manual/Automatic TOC (Table of Contents), Table of Figures ✔️ Full style suite including headings, body text, bullets and numbering ✔️ Create Template from Existing Design ✔️ Newsletters, Math Equations Typing ✔️ PDF to Editable Word Conversion ✔️ Image to MS Word Conversion ✔️Table designs ✔️ Mail Merge Word Documents ✔️ Letterhead in Microsoft Word, Logos and address placement ✔️ Color theme and font theme setup, Custom headers and footers ✔️ APA 6th and 7th Edition Formatting ✔️ Design CV MS Excel ✔️ Expert in Formulas like VLOOKUP, Pivot Table and other advance formulas ✔️ Logo placement ✔️ Formatting Spreadsheet as per requirement ✔️ Color theme and font theme setup ✔️ Data Analysis and design Dashboard ✔️ Cell styles including Title, Subtitle, Body Text, Table Text, Fill Colors, Borders ✔️ Header and footer setup MS Presentation ✔️ Set up of masters pages ✔️ Color theme and font theme setup ✔️ Set up of base styles – body text, subheading, bullets Quiz and Survey Design ✔️ Google Form ✔️ Microsoft Form ✔️ Typeform ✔️ Jot Form ✔️ Microsoft Form ✔️ Survey Monkey G Suite ✔️ Google Doc , Google Sheet , Google Presentation Project Management Skills ✔️ Content writing (Project Management), Project Management Documentation and Deliverables ✔️ Project and Program Management Plan ✔️ Business Plan, Presentations, Project Charter, Risk/Issue Register, Change Management Plan ✔️ Communication, Stakeholder and Project Management IT Case Studies ✔️ Expertise in PMP and PGMP Application form filling ✔️ Status reports for projects in MS Project (Ghantt Chart) and MS Excel ✔️ Creation of Daily, Weekly and Monthly Trackers for the Programs and Projects ✔️ Creation of RAID trackers for the program and projects ✔️ Execution of Earned Value Analysis for the program and projects ✔️ Creation of executive presentations for program and project review Expert in Others ✔️ Data Entry ✔️ Web Research ✔️ Data Scrapping ✔️ HR and Admin Executive ✔️ WordPress Entries ✔️ Woo Commence Entries I am well versed in the English language with certified IELTS scores Considering my technical academic background, I am familiar with programing languages C and C++. I always eager to explore new software, applications, and ideas. Always working diligently to complete the assignments on time with accuracy. I am an avid learner and open to learning new methodologies and workplace requirements. I would like you to give me a chance to prove my capability, and I promise that I will never let you down. I am available 30 hours/week. You can contact me on Upwork chat, and will get a response ASAP.
    Featured Skill Program Management
    Project Management Professional
    Presentation Design
    Human Resource Management
    Templates
    Survey Design
    Office 365
    SurveyMonkey
    Formatting
    Data Scraping
    Microsoft Word
    Microsoft Office
    Google Docs
    Microsoft Project
    Microsoft Excel
  • $40 hourly
    I have 25+ years of experience as a management and technology consultant. I have advised 150+ clients on strategy, Planning, Business process transformation, Digital maturity assessment for business and digital transformation initiative in multiple domains like BFSI, Retail, Ecommerce, media, manufacturing, and others. I have worked along side C-suit and structure my services as coach to the CEO. My clients range from start up to large scale organization with top line revenue up to $2 Billion+. I have supported my clients in implementing complex global transformation program and following is the snapshot of key implementation: • Large Transformation Program - Digital Transformation, Implemented $10 million cloud program for US financial institution, implemented $20 million program for large pension organization • Implemented $2 million program for large media clients, In-sourcing projects into GCC from multiple vendors • Global Delivery – Program governance, MSA/SOW, NDA, vendor management, Agile Delivery • P&L - Budget, Revenue Management, Costing, Financial performance • Leadership – Leading with compassion, authenticity, and integrity If you are thinking -> • I understand my business but how will I manage all the moving components and business goals simultaneously and reduce the cost of running my enterprise applications • My last business transformation did not work and I don’t want that ever again • My enterprise is left high and dry by my vendor as they controlled the development environment, resource attrition and project over budget and schedule • I need a expert focus on transformation program that I know will deliver the complete program successfully end to end I focus on advising / delivering the program end to end successfully with proper closure of the project with due transfer of all IP’s, source code, deliverable and other aspects of project from vendors, contractors, and freelancers. Key past clients managed– - Large financial institutions in Boston, SFO, USA - Large media client in LA, NY, USA - Large Insurance client in Bromley, UK - Large patent office in Netherlands - Large pension house, India - Ecommerce clients in Germany, Switzerland and Asia Pacific - Startups Working with me, you will • Stop struggling with the Transformation initiative • Understand the reason for the past unsuccessful transformation attempts • Will get the MSA / SOW/ and other contract documents created for the program • Assist in defining the goals for the transformation and create the key success factor • Define customize strategy for implementing program performance, evaluation, goal setting and program objective for successful outcome • Increase program efficiency by cultivating successful internal organization relationships Not every business is my client. Some signs I might not be a good fit We are not open for change and we will get back to you once we decide next steps Just want to discuss what transformation looks like. Do not want to experiment technology Compassion is not a core value – I love working with people who are compassionate and give respect to others I have the 360-degree view from every role perspective in the organization. I know what it takes to implement a transformation program that you feel confident implementing it. My project statistics 1. Long term client, implementing a complex SAAS product using Artificial Intelligence 2. Short term client with 5 Star rating for implementing the program governance 3. Large pension client with excellent feedback for 3 million pensioners program About Me Integrity is my utmost priority. I come from a technology background and extensive experience in managing large global projects and teams. What I look in a new client:  Open mind and aptitude for looking at big picture  Open for new ideas and focus on improving the performance.  Put integrity and authenticity on priority and value relationship  Understand the transformation scope and wants the best Does it sound a fit to you? Next steps-  Watch the videos in my Upwork profile and work samples in the portfolio  Send me a message for submitting the proposal with job description  You can also send me the direct contract and we can discuss the job over a meeting  Write me a note what you expect from me Stakeholder Management 🔑 Artificial Intelligence, AI consultant, Generative AI, Management Consultant, Business Strategy, Business Development, Management, Stakeholder management, Strategic Planning, Start-ups, Business Management, Operation Management, Product & Budget Management, Quality Control, Process, Project Proposal, Proposal, Research Proposal, Request for Information, Request for Quote, Prepare Detailed Project Report, Request for Proposal (RFP) Creation, Proposal Reviews, Vendor Short listing, Vendor Selection, Research Strategy, Research Document, Product Research, Industry Research, Competition Research, Business Research, Qualitative Research
    Featured Skill Program Management
    Request for Proposal
    Request for Quotation
    Proposal Writing
    Bidding
    Business Analysis
    Product Roadmap
    Business Transformation
    Critical Thinking Skills
    Project Budget
    Project Risk Management
    Dev & IT Project Management
    Agile Project Management
    Project Plans
    Digital Project Management
  • $60 hourly
    Professional Summary: 20+ years of global experience in technology, delivery, management and HR. Managed and mentored 200+ member teams and also helped more than 50 professionals switch jobs. As admissions essays expert have helped more than 30 students secure admissions to top US colleges Post 10 years of technology, over the last decade I have transitioned from delivery management of a key account, growing it from scratch to a $7MN+ revenue, to then leading L&D globally for 5000+ colleagues and then transforming HR for 15000+ colleagues. I am now using all my tech and HR learnings to build a world class people intelligence platform to help solve the engagement, branding, talent management and people strategy needs for enterprises.
    Featured Skill Program Management
    Engineering Management
    Human Resources Consulting
    Human Resources Strategy
    Business Writing
    Executive Coaching
    LinkedIn Development
    Management Skills
    Resume Writing
    Storytelling
    Employee Engagement
    Business Coaching
    Career Coaching
    Cover Letter Writing
    Interview Preparation
  • $55 hourly
    "Deepti is not only certified and experienced, she has mature insight into the challenges of organizing a scrum team and has been a great leader for us. We will expand her role with us into two additional teams." "Deepti joined our company at a critical time and took over a team that was really struggling. She not only got it organized and productive within a few sprints using her agile scrum master skills, she also took on a larger role as an overall program manager for the project. She was direct customer-facing for our largest and most complex and demanding client and handled many delicate and sensitive interactions and issues. She took a huge load off my plate and I will be forever grateful. I highly recommend Deepti. " "Prompt response, great customer service." Is what my clients say about me ! AGILE TRANSFORMATION SUCCESSES • Infosys, Bangalore: Agile Coach for Cisco's 2 billion USD CUCM product transformation to Agile. Trained around 50 Engineers and team members over 5 batches. Coaching for over a year to Leadership and Engineers helping transform from a traditional waterfall organization to become high productivity Scrum Teams. • Here Solutions India Private Limited, Mumbai: Training of around 40 engineers over 3 batches in Scrum and Kanban. Coached the Team for close to a year, setting new benchmark for productivity for the rest of the organization. Let me take you through few of the common business problems: 1. You spend too much on development without getting any tangible results 2. Your project budget looks like a black hole constantly sucking in more money and people 3. Your team is moaning about not clear requirements and they build not the thing you wanted them to in the first place 4. It feels like you are firefighting all the time instead of delivering value to your customers 5. You want the processes in your company to work seamlessly and, ideally, automatically, instead there’s too much back and forth, a lot gets lost in translation and you have too many human errors 6. You want to focus on other business processes like marketing and sales, but instead, you constantly get pulled into software development If you recognize yourself at least in one of those, then you’ve come to the right place! I'm the real deal when it comes to building software within budget. Myself, Deepti Mehta is a smart and talented manager, well-versed in multiple agile methodologies and enthusiastic about working with them to build and improve your product. I have over 17 years of Software Development and Project Management experience includes responsibilities such as Software Testing, Quality Assurance, Reporting & Documentation, and Client Relationship Management. I do have 10 + years of exposure to agile with 8 years as a scrum master and agile project management. I am an expert in transforming teams from waterfall to agile and have successfully worked with known clients like Cisco, Here Solution Pvt Ltd, and P&G in their Agile Transformation journey with huge teams of 50+ FTE. Profile Summary: • Successfully executing migrations of non SAP datacentres to Azure Cloud as Cloud Migration Project Manager, driving end to end migrations. • Adept in various Digital Marketing Techniques and driving traffic to your website. • Evangelist of agile/scrum principles and methodology. • Expert in people management, defining project scope, objectives, staffing, resources, and tracking deliverables, and ramping up projects within time, budget & quality parameters as per best practice guidelines. • Assemble and coordinate multi-disciplinary project teams both collocated and remote and geographically distributed teams • Efficient organizer, motivator, team player, and a decisive leader with the ability to motivate teams to excel and win. • Hiring and managing attrition. • Perform resource allocations and workload assignments according to delivery requirements along with other stakeholders. • Handling Change Management for support issues. SKILL SET • Project Managemen • Agile Principals • Time Management • Tasking Meetings/Retrospectives • Team Building • Mentoring/Coaching • Iteration/Sprint Planning • Process Improvement • Communication CERTIFICATIONS SAFe Leading Agilist June 2021 Scrum Inc. SM June 2021 Scrum inc PO Jun 2021 PMI ACP May 2017 Agile Scrum Training Extensive Training from Infosys (Covers CSM syllabus- @21 Hrs app.) Send me a note with a bit about your company, your track record, and your project. If it seems like a good fit, we’ll schedule a time to talk.
    Featured Skill Program Management
    Agile Software Development
    Scaled Agile Framework
    Project Management
    Project Management Professional
    Scrum
    Project Scheduling
    ScrumDo
    Agile Project Management
  • $80 hourly
    Dynamic Executive Leader – Program, Project, and Product Management Expertise Results-driven executive with 18 years of proven success in program/project management, product ownership, and marketing strategy. PMP and CSM certified, with an MBA in Marketing, bringing a comprehensive skill set in product lifecycle management, operations, market research, branding, digital marketing, business strategy, and offshore team leadership. Recognized for delivering impactful results in diverse industries, including Banking, IT, Healthcare, Fintech, Digital Advertising, and Branding. Adept at navigating complex subject matters and executing innovative strategies to achieve business objectives. Experienced in working with global organizations across the USA, Europe, UK, Middle East, Japan, and Australia. A strategic thinker with exceptional skills in competitive analysis, procurement, stakeholder negotiations, and cross-functional team collaboration. Demonstrated ability to lead large-scale initiatives, ensuring alignment with organizational goals and market trends. Looking for a challenging executive role where I can drive growth, innovation, and long-term value. Open to credible references and committed to establishing mutually beneficial professional relationships.
    Featured Skill Program Management
    Project Risk Management
    Project Management Professional
    Cross Functional Team Leadership
    Compliance
    Business Planning & Strategy
    Management Consulting
    Product Analytics
    Business Management
    Pricing Research
  • $40 hourly
    Helping Businesses Streamline Governance, Optimize Strategy Execution & Improve Operational Efficiency 🔹 Struggling with complex projects, governance gaps, or inefficient operations? 🔹 Need a seasoned expert to de-risk implementations, improve execution, and drive business success? I bring 18+ years of experience in PMO Governance, Project & Program Management, IV&V, and Business Operations Consulting, helping businesses structure workflows, optimize execution, and ensure compliance across industries like IT, Healthcare, Non-Profits, Government, and Consulting. ◆ Key Specialties: ✅ PMO Setup & Governance – Establishing structured execution frameworks ✅ Project & Program Management – PRINCE2, PMP-trained, Agile & Waterfall expertise ✅ Operational Strategy & Business Process Optimization – Identifying inefficiencies & improving workflows ✅ Technology Governance & IV&V – Ensuring regulatory compliance & risk mitigation ✅ Stakeholder & Team Leadership – Managing cross-functional global teams ✅ Pre-Sales & Business Consulting – Supporting government bidding, financial management, and market analysis ◆ Why Work With Me? ✔ Proven Expertise in Governance & Execution – I don’t just plan; I execute with precision. ✔ Strategic & Hands-On Approach – I align business goals with structured execution. ✔ Independent Execution & Minimal Supervision Required – Trusted by enterprises and startups alike. ✔ Process-Driven Mindset – I build frameworks that ensure sustainable and scalable growth. Whether you're looking to set up a PMO, enhance operational governance, or improve business execution, I can help you achieve structured and scalable business growth. Let’s connect! ◆ Key Services & Areas of Expertise: ➤ Project & Program Management 🔹 PMO governance frameworks & execution strategies 🔹 Risk mitigation, compliance, and structured reporting 🔹 Agile & Waterfall methodologies, resource planning ➤ Business Process Optimization & Operations Strategy 🔹 Identifying inefficiencies & improving business workflows 🔹 Process re-engineering & operational strategy alignment ➤ Governance, IV&V & Change Management 🔹 Implementing structured governance frameworks 🔹 Managing change adoption & compliance audits ➤ Technology & Tools Expertise 🔹 Project & Workflow Management – JIRA, ClickUp, Asana, Smartsheet 🔹 Data & Reporting – Power BI, Google Data Studio, Microsoft 365 (SharePoint, Power Automate) 🔹 Collaboration & Documentation – Notion, Slack, Microsoft Teams, WebEx ◆ Certifications & Credentials: ✔ PRINCE2 Foundation & Practitioner – Project Management ✔ Operations & Financial Management – IIM Bangalore & edX ✔ Certified Software Testing Engineer (CSTE), ISTQB – Functional & Advanced ✔ ITIL V3 Foundation Training | PMP Certification Training ◆Ready to Bring Structure & Efficiency to Your Projects? Let’s work together to ensure your business runs smarter, not harder! 🔹 Send me a message or invite me to your job to get started.
    Featured Skill Program Management
    Google Sheets
    Lucidchart
    Project Management Office
    Smartsheet
    Slack
    Customer Service
    Software Testing
    People Management
    Asana
    Team Management
    Microsoft Project
  • $80 hourly
    Do you: ● Have limited resources and a lot needs to be accomplished? ● Want your team to focus on what they do best? ● Have a large program with an ambitious goal, several stakeholders, and conflicting priorities? ● Want to bring some structure and order to your growing organization but don't know where to start? ● Have a small but critical initiative that needs to be executed, but all your resources stretched too thin? ● Want to validate your new business model or idea before committing budgets or resources? You need a dependable PMO (PM + Operations + Strategy) Consultant that can support your needs, be it for growth opportunities, cost savings, or just to hold the ship steady. I can definitely help with these, and more! Let's connect and discuss... Value Proposition: 20+ years of experience in PMO, Business Unit Leadership, Client Servicing, Consumer & Market Insight (CMI), and Customer Experience (CX), right from start-ups to market leading companies, for Healthcare, FMCG, Automotive, Technology, Retail. ● Service Delivery and Program Management: Skilled in defining service standards & guidelines that serve as benchmark; and, in fostering and sustaining a team mindset for operational excellence ● Global/International Impact: Driving business results by working with stakeholders - clients, suppliers, and internal cross-functional teams - across Americas, Europe, Asia Pacific, ME&A ● Strategy and Consulting: Bringing together functional knowledge, market & competitor landscape understanding, trends & tactics, and technology; to design strategic solutions ● Customer and Business Focus: Building client relationships and increasing revenues with CX and Insight solutions; Solving problems and delivering value quickly, even in new sectors/domains
    Featured Skill Program Management
    Team Alignment
    Management Consulting
    Consumer Research
    Business Management
    Customer Experience
  • $40 hourly
    I specialize in establishing portfolio, delivering programs and projects starting from pre-sales, product development / solution transition, to training, and operations handover. Through my professional engagements, I have gained extensive experience in IT, ITES, BFSI, Supply Chain, Chemical Engineering, Pharmaceutical, and Engineering domains. I identify risks proactively, and address them before they become a problem. I continuously stay updated with emerging technologies and I have certifications in PMI - DASSM, ITIL, PRINCE2, and TOGAF9. I strive to lead by example and promote a morale boosting atmosphere at work. Outside of work, I am a certified nutritionist who likes to stay physically fit!
    Featured Skill Program Management
    Platform Migration
    Product Management
    Google Cloud Platform
    Microsoft Power BI
    ClickUp
    Jira
    Office 365
    SQL
    Microsoft Azure
    Microsoft Project
    Pre-Sales
    Python
    Technical Project Management
    Project Management Professional
  • $100 hourly
    I am🎖 Software Architect for over three decades, expert SAFe Programme Consultant, and Technical Writer supporting startups, SMEs, and MNCs in their product & service marketing and technical communication needs. Over the years, I have grown from ✍️Content Writer to a 🔎detail oriented🔬and 💪Researcher. I create ⭐ Research Report, Industry Analysis 📈, White Paper / Litepaper, Application Notes ⭐ Solution Proposal, Product Documentation (e.g. User Manual / Administrator's Guide) ⭐ GraphQL / RESTful API documentation (SpectaQL, Docusaurus, Postman, Readme.io) ⭐ Help Desk, Knowledge Base, FAQs, IT Support articles, SEO / CRO ⭐ Blogs about DevOps, AI/ML, Cloud, SDR, SDN, Security, Blockchain, NFT, Metaverse Depending on client's need, I use software tools (e.g., Apple iWork, Microsoft 365, Google Workspace, Zoho Writer, Adobe Creative/Document Cloud) and several F/OSS to deliver a professional-grade, high-quality content in different formats. I apply QA procedures and proofreading prior to final delivery. I contribute 100% original technical material (i.e., text, images, illustrations, graphs, charts, schematic diagrams, SysML, audio/video) related to several emerging technology topics (e.g., FinOps, DevOps, Cloud, BlockChain, Smart Contract, NFT, SDN, NFV, SDR, 5G, GNSS, GIS, AI/ML, AR/VR, Drone, Quantum Computing). I hold double master's degree (i.e. 🎓MBA (Finance), 🎓MCA). I was trained by 🇮🇳defence forces about aircraft systems in Electrical & Instruments technology areas. I studied Aeronautical Engineering. I was trained by market leading Investment Bankers in Japan about trading algorithms applied in Bonds, Futures, Options, Equity, etc. I was trained by tier-1 Insurance firms about sales & marketing techniques used in concept selling. I worked in technology product research & development centre, system integration firm, etc for more than three decades in telecommunications and information technology sector globally as a Strategy Consultant, IT Program Manager, Enterprise Architect, Solution Designer, Software Developer, Performance Engineer, and Content Writer. I had an opportunity to get exposure to several industry sectors. I have traveled to more than thirty-three countries due to IT project engagements. I gained profound knowledge and experience in a wide range of systems, business processes, project methodologies, use case scenarios, etc. I designed custom multi-tenant software-as-a-service solutions, GraphQL and RESTful APIs. I have hands-on experience developing custom mobile apps & web application user interfaces, themes, etc. I am very strong in Enterprise IT architecture, design, and complex system integration involving marketing automation, CPQ, CRM, ERP, SCM, ITSM, WFM, TMS, PMS, HRMS, etc. I am hands-on with DevOps, Cloud (e.g., AWS, Azure, GCP, DO, IBM, OCI, SAP), Security (e.g., SAML, SSO, TLS/SSL, MDM), DNS, Email, etc. I have built Digital Business process blueprints and implemented workflow automation, created project activities or tasks template, etc. I have hands-on experience in the installation, configuration and integration of mission critical enterprise applications with third-party APIs, modules, extensions, systems, application/data migration, to a Hybrid IT environment. Apart from technical writing, I could bundle the following service offerings, if required. 1. Delivering Marketing Strategy - automation using Salesforce, HubSpot Marketing Hub, Adobe Marketo, Zendesk, MailChimp, ActiveCampaigns, Oracle Marketing Cloud, Zoho MarketingHub 2. Design & Implementation of Enterprise IT systems - based on Salesforce, HubSpot, Zoho One, Microsoft Dynamics 365, Zendesk, Freshworks, QuickBooks Online, Xero Accounting, Sage Intacct, NetSuite, ERPNext 3. DevOps & Cloud Automation - AWS, Azure, GCP, Anthos, Istio, Kubernetes, Docker, Ansible, Terraform 4. Chatbot Development using Intercom, SalesIQ, IBM Watson, Azure Bots 5. Mobile Application Development using Xcode, Android Studio, React Native, Flutter, Swift, Objective C, Kotlin, Java, AWS Amplify, AppSync, Google Firebase 6. Web Application Development using Next.js, React, Vue.js, Angular, Nest.js, Express, Django, Laravel, Rails 7. Custom Software Development using Python, Node.js, Javascript, PHP, Java, C/C++, C# .NET, Solidity, TensorFlow. Initially, my career started as a Software Developer. I developed source code for desktop and web applications, mobile apps, IoT/M2M solutions, etc. I matured gradually into delivering IT consulting services to C-level executives in several industry sectors (e.g., technology, telecommunications, investment banking, insurance, eCommerce, retail, wholesale distribution) for different technology adoption initiatives. Most importantly, I believe in mutual respect, honesty, trustworthiness, and long-lasting business relationship. I have experience in managing complex projects for tier-1 enterprises. You could rest assured that I will put my best efforts to make it a success.
    Featured Skill Program Management
    Geospatial Data
    Remote Sensing
    GIS
    API Development
    Data Migration
    React
    NestJS
    Next.js
    Salesforce CRM
    TensorFlow
    Python
    ServiceNow
    Apache Kafka
    Jira
  • $55 hourly
    As an ardent marketing professional with keen expertise in Customer Advocacy, I’m excited to contribute to your organization. Having fostered strong cross-functional relationships throughout my career, I have mastered the art of coordinating seamlessly with diverse teams including Sales, Marketing, and Customer Success. My enthusiasm for capturing compelling customer testimonials—through various formats such as case studies, videos, quotes, and social media—has enabled me to develop a comprehensive repository of advocacy materials, which is invaluable to my colleagues across departments. With a steadfast commitment to nurturing enduring relationships with key customers, I am dedicated to intensifying customer satisfaction and engagement, ensuring they feel recognized and valued. Across my 14-year career in customer marketing and advocacy within the software and high-tech sectors, I have effectively steered customer engagement and advocacy programs. Notable achievements- 1. Collaborating with Sales, Marketing, and Customer Success departments to identify noteworthy customer advocates for targeted storytelling initiatives and other reference activities such as PR, events, analyst interviews, social media, and sales reference calls. 2. Conducting in-depth research, selection, and maintenance of accurate customer records in the Customer Advocacy Database. Additionally, I maintain a robust advocate pipeline to bridge any gaps as per requirements. 3. Conducting customer interviews and partnering with the content and multi-media department to bring the customer story live without customer fatigue and burnout. 4. My experiences also include the deployment and management of Reference Management Tools (such as Upland/RO Innovation) from scratch by tailoring innovative applications to meet unique organizational requirements. It also involves tasks like data migration and its sustained maintenance, and audit of the database. Throughout my career in Customer Advocacy, I have had the distinct pleasure of working with an array of U.S.-based clients in various capacities. Although I have been based in India, for more than 12 years, I have exhibited dedication by readily adapting my working hours to best support my clients. This experience has invariably drawn positive feedback and commendations, which can be consulted in the recommendations section of my LinkedIn profile as hena-varma-arora. I am enthusiastic about the possibility of discussing my fit for the position and contributing as a valuable team member.
    Featured Skill Program Management
    Microsoft Dynamics CRM
    Microsoft Teams
    Agile Project Management
    Mash-Up
    Mavenlink
    Trello
    Microsoft SharePoint
    Vidyard
    Microsoft Office
    Marketing
    Customer Relationship Management
    Project Management
  • $42 hourly
    I am an Agile Delivery Leader skilled at delivering large-scale, complex programs from inception to benefits realization, operational transition and sustenance. I have extensive experience in bootstrapping, managing, governing, and transitioning medium to large scale programs and/or projects comprising of geographically distributed cross-functional and multi-cultural teams. Being an Agile evangelist, I can coach/mentor my program team in adopting an Agile first approach for new emerging deliverables and help improve Agile adoption in ongoing strategic programs. I am able to forge excellent long running partnerships with clients, key internal stakeholders and vendors for program success and benefits realization. Apart from delivery, my natural people engagement, communication, and emotional intelligence skills help me drive a measurable improvement in CSAT/NPS thereby facilitating client retention as well improving employee retention. Throughout my career, I have managed programs across a wide variety of contracts including Fixed Price, Managed Services, T&M and Cost Reimbursable. I am also able to successfully keep program financial KPIs such as P&L, Gross Margin, Resource Utilization, Revenue, Leakage, and operational costs constantly managed above the agreed threshold to keep the program profitable to ensure ongoing support from steering committee for its success.
    Featured Skill Program Management
    Scaled Agile Framework
    Project Management
    Project Schedule & Milestones
    Scrum
    Agile Software Development
    Budget Management
    Kanban Methodology
    Agile Project Management
  • $60 hourly
    Future-focused technology leader with over 20 years of success improving business processes for corporations through the implementation of technology. Able to clearly articulate business requirements and partner with technology teams to introduce new products, features and enhancements. Work cross-functionally with product, technology, and client services to deliver best-in-class solutions and product offerings. Proven success with innovative strategies and robust solutions in development of digital products & GRC SaaS platform, thus earning a reputation for positive impact. Dedicated project manager and team leader enabling the achievement of common goals by creating an environment focused on performance and innovation. Certified Risk and Information security professional – CISM, Certified in Cybersecurity and CRISC. Certified Scrum Master. Core Competencies: • Product Management/ Development • Full Cycle Project Management • Delivery Leader • Product Owner/ Delivery/ Roadmaps • Solution Engineering/ Data Analysis • Scrum Master • SaaS/ AWS • Cross-functional Leadership • Strategic Planning & Execution • Stakeholder Management • Business Use case preparation & Analysis • Product positioning (Marketing & Presales) • Market Research • Competitive Analysis • Consulting & Customer Success • User Experience/ Continuous Improvements • Problem-Solving • Information Security/ Cyber Risk Management • Digital Transformation & GRC Initiatives • Technical – JIRA, Microsoft Project, Microsoft Visio, Microsoft Office, Power BI, Integrations
    Featured Skill Program Management
    Product Development
    Product Demonstration
    Cross Functional Team Leadership
    Market Research
    SaaS
    User Experience
    Business Consulting
    Project Delivery
    Scrum
    Project Management
    Business Management
    Management Skills
    Product Management
    Information Security
  • $35 hourly
    Experienced Technical Business Management Professional | Program & Product Lifecycle Expert With a proven track record in building businesses and driving success through a multifaceted skill set, I offer a unique blend of technical acumen and strategic leadership. My extensive experience encompasses program management, CRM, Product lifecycle management, Business development, sales, marketing, and team management. Won two Awards for my programs 1- Best influencers marketing campaign for a Loyalty Program 2- Best Customer Transformation in a loyalty program
    Featured Skill Program Management
    Salesforce CRM
    Data Analytics & Visualization Software
    Marketing
    Data Analytics
    Digital Ad Campaign
    Campaign Setup
    Campaign Management
    Loyalty Marketing
    Freelance Marketing
    Management Skills
    Strategy
    Business Management
  • $40 hourly
    ✅ 100% Job Success ✅ 5⭐️ Reviews by All Clients Technocrat with 18+ years of cross-functional experience using Agile Methodologies. I am a Scrum Alliance Certified Product Owner & Certified Scrum Master. Proficient in designing new processes, identifying improvement areas, and implementing adequate measures to meet business objectives. Process-oriented professional; gained good expertise in product/program/project management Methodologies. Efficiently managed the delivery of many end-to-end products starting from inception. The products I have brought to life include Mobile apps, Web apps, SaaS solutions, learning management systems, and backend solutions for customer Lakme, Upgrad, WizIQ, Swayam.gov.in (A Govt. of India initiative) Highly efficient in manual testing and UAT. Well-versed with Digital Marketing approaches & processes. Gained good expertise in tracking various SaaS metrics and leads. Expertise in Edtech/eLearning, Test Prep, Finance, Supply chain & Real estate domains. Rich experience in facilitation of all Agile ceremonies - Iteration / Release / Sprint Planning, Product/Sprint Backlog Grooming/Refinement, Daily Stand Ups, Sprint Review and Retrospective. Skillful in customer engagement management including maintaining SoW, and Timeline; proficiency in defining and adhering to the process in the engineering team (development, testing, & support). Deep strategic planning experience, managing multiple stakeholders across global teams with excellent interpersonal skills with the ability to relate to people at all levels of business & create confidence. Gained good exposure in User persona/Use case designing or wire-framing in various tools like Balsamiq / Figma / Mural / PowerPoint etc. CAREER HIGHLIGHTS 1. Efficiently managed business planning, product strategy & analysis for assessment of revenue potential, Mapped requirements & provided them with the best solutions involving evaluation & definition of the scope of the project and contributed in the finalization of project requirements 2. Created & implemented product roadmaps to maximize exposure across markets. Motivated teams and created a sense of urgency in meeting goals and deadlines. 3. Understood business issues and data challenges of the client's organization and industry and identified the client organization's strengths and weaknesses and suggested areas of improvement. 4. Provided post-implementation, enhancement, and maintenance support to clients for the application. 5. Galvanized the efforts of multiple units to build business cases to support product decisions and gained expertise in product management. 6. Establishing program/product schedule, identifying key risk/mitigation plan, and managing major risks and issues through effective contingency plan and proper escalation 7. Rich experience in facilitation of all Agile ceremonies - Iteration / Release / Sprint Planning, Product/Sprint Backlog Grooming/Refinement, Daily Stand Ups, Sprint Review and Retrospective. 8. Leading the team to deliver the projects/product to market on time, at the desired quality level, and the according/defined project timelines 9. Requirements gathering, feature prioritization 10. Worked with CEO to raise funding for the company from top investment firms like Sequoia, SAIF Partners, and Bertelsmann 11. Experienced in the full spectrum of product management functions – product analytics, feature discussions, wire-frames, ROI analysis, customer surveys, engineering coordination, and QA 12. End-to-end digital marketing with exposure to SEO, SEM, Facebook Ads, Bidding Tools, Lead Generation, Lead Qualification, Lead Nurturing, Analytics, and Page Optimization 13. Page Optimization and A/B Testing 14. Full Content Marketing cycle - content needs analysis, content creation/ monitoring (White-papers, blogs, webinars, videos), SEO/ Ads, Landing Page Optimization, Conversion analysis, Lead qualification, and nurturing 15. Grew & Managed a team ranging from 2 to 30 16. Prioritized the product backlog based on customer complaints, issues and feedback by working with the CEO and Stakeholders MY SKILLSET:  Product Management (Scope, Priorities, Organize, Verify, and Validate)  Product Roadmap Planning  Product Release Planning  Stakeholder Management  Competitor Analysis  User Experience and Usability Testing  Behavior Driven Development  Writing Epics & User Stories  Creating Wireframes Managing Agile ceremonies - Iteration / Release / Sprint Planning, Product/Sprint Backlog Grooming/Refinement, Daily Stand Ups, Sprint Review and Retrospective. TOOLS/SOFTWARE I HAVE USED:  JIRA, Confluence, Trello, Notion, ClickUp, Basecamp, MS Project, MS Excel, TFS (Team Foundation Server), Zoho  Google Suite, Microsoft Suite  Balsamiq, Mural, Figma, Miro  Slack, MS Teams, Skype  Mobile Apps: Phone gap, Native iOS, Native Android  Web Apps: React, Angular, HTML5, Java, .Net, PHP  Databases: PLSQL, MySQL, MongoDB
    Featured Skill Program Management
    Real Estate
    AI Product Management
    Jira
    Minimum Viable Product
    Product Strategy
    Project Delivery
    Wireframing
    Business Analysis
    Product Management
    Product Roadmap
    Learning Management System
    Digital Marketing
    Project Management
    Product Backlog
  • $78 hourly
    ✅ Certified "Top 1% Globally " Product & Program Manager - Handpicked by Upwork Experts ✅ Top Most Success Badge by Upwork - "Expert-Vetted" 🏆 ✅ 100% Job Success ✅ 5⭐️ Reviews by All Clients ✅ Working Experience with Startups , Mid sized as well as Fortune 500s like NICE, SpringerNature, Discovery Ltd and British Telecom Hello! I'm a seasoned freelance Product and Program Management expert, specializing in agile methodologies. With a diverse skill set, I offer comprehensive services to help businesses succeed in the digital landscape. Here's what you can expect when working with me: In Product Management: - Product Roadmap: I excel in creating strategic product roadmaps that align with your business goals, ensuring a clear direction for your digital products. - Market Research: I conduct thorough market research to assess demand, competition, and emerging trends, enabling you to make data-driven product decisions. - Technical Feasibility: I evaluate the technical feasibility of your product ideas, considering scalability, infrastructure requirements, and potential constraints. - User Research: I employ user research techniques to gain valuable insights into user preferences, behavior, and pain points, driving user-centric product development. - Requirement Management: I utilize an Agile-based approach to effectively manage and prioritize requirements, ensuring that product features align with stakeholder needs and expectations. I collaborate with stakeholders & development team to elicit, analyze, and document requirements, ensuring a clear understanding of project scope and deliverables. - Go-to-Market Strategy: I develop effective go-to-market strategies, defining target audiences, creating user personas, and implementing impactful marketing tactics for successful product launches. - Growth Strategy: I provide growth strategies to optimize user engagement, increase retention, and drive continuous improvement of your digital products. In Program Management: - Scrum Master: With my expertise as a certified Scrum Product Owner, I effectively facilitate Scrum ceremonies, promote team collaboration, and ensure the successful delivery of projects. - Team Management: I excel in managing cross-functional teams, fostering a collaborative environment, and optimizing team performance to achieve project objectives. - Planning & Budgeting: I create comprehensive project plans, including resource allocation, task scheduling, and budget management, to ensure projects are delivered on time and within budget. - Resource Management: I oversee resource allocation, capacity planning, and team coordination, ensuring optimal resource utilization and efficient project execution. - Team Satisfaction: I prioritize the happiness and well-being of team members, promoting a positive work culture, addressing challenges, and facilitating professional growth opportunities. In Application/Tools Expertise: - Management Tools: JIRA, JIRA Automation, Confluence, Trello, ClickUp. - Daily Usage: Google Suite, Microsoft Suite, ChatGPT. - Design Tools: Figma, Balsamiq, draw.io, Visio. - Communication Tools: Slack, MsTeams. My certifications include Scrum Product Owner (Scrum Alliance), Growth Strategist (GrowthX), and Agile Coach (ICP-ACC). These certifications validate my expertise and commitment to delivering high-quality results. I'm passionate about partnering with clients to drive product and program success. Let's collaborate to take your digital initiatives to the next level. Contact me today to discuss how I can contribute to your business's growth and success.
    Featured Skill Program Management
    SaaS
    Communications
    Scrum
    Product Roadmap
    Growth Hacking
    Product Management
    Technical Documentation
    Design Thinking
    Business Analysis
    Product Strategy
    Minimum Viable Product
    Agile Project Management
  • $60 hourly
    Featured Skill Program Management
    Project Delivery
    Project Management Professional
    Scrum
    Waterfall
    Agile Project Management
  • $40 hourly
    🚀 Product Owner | Strategic Product Management | Cross-Functional Team Leadership As a seasoned Product Manager with a proven track record of leading over 85 successful international projects and recognized among the top 5% talent on Upwork, I have consistently earned excellent reviews and secured repeat projects from satisfied clients. I specialize in strategic product management, cross-functional team leadership, and stakeholder engagement. My focus is on delivering products that not only align with business objectives, but also address market demands and fulfill user needs, all while fostering strong collaboration across teams. With a strong foundation in engineering and coding experience, I bring a deep technical understanding to product management, allowing me to effectively communicate with development teams. I’m proficient in creating product roadmaps, designing UX, and applying data-driven insights, excelling in user journey analysis, wireframing, and backlog grooming to deliver high-impact, scalable products. ✨ Key Highlights of My Experience: 💼 Built an internal portal from 0 to 1, managing a global team of developers, designers, and QA. Drove effective communication to ensure the delivery of products aligned with company goals. 💡 Founded Worksera, a social venture in India that connected women freelancers to professional opportunities, and received an award from the government for this impactful initiative. 🌐 Led the development of platforms like Fealti.com and CityFALCON, managing all phases from concept and UX design to product delivery and continuous optimization. 📈 Expert in managing product roadmaps, coordinating cross-functional teams, and ensuring alignment with business goals. 📋 What I Can Do for You as a Product Owner: 🔍 Product Vision & Strategy: I help define a clear product vision and roadmap that aligns with your business goals, ensuring a competitive and user-friendly product. 📊 Backlog Prioritization & Management: I prioritize product features, manage the backlog, and ensure the team is focused on the most valuable tasks. 🤝 Cross-Functional Leadership: I lead teams across design, engineering, and marketing, ensuring smooth collaboration and on-time delivery. 📢 Stakeholder Communication: I bridge the gap between stakeholders and technical teams, keeping everyone aligned and informed throughout the project. 📊 Market Research & Analysis: I use market insights and customer feedback to guide data-driven decisions that continuously improve the product. 💻 Tools & Expertise: 🛠️ Tools: Jira, Figma, Miro, Draw.io, ClickUp, Confluence. 📈 Product Management: Product Vision, Roadmaps, Backlog Grooming, User Stories, Wireframing, and Prototyping. 📊 Business Analysis: Competitor Analysis, Market Research, User Journey Mapping, Requirements Gathering. 🌟 Why Work With Me? As a Product Owner, I bring both strategic thinking and hands-on management to every project. I focus on delivering products that are aligned with business goals while ensuring team collaboration and stakeholder satisfaction. My experience leading diverse, remote teams ensures I can manage complex projects and deliver results that meet high standards. 🤝 Soft Skills: ✅ Proven leadership in managing diverse teams across the globe 💬 Clear and concise communication with stakeholders and technical teams 📅 Strong organizational skills and a detail-oriented approach to project management 🔄 Adaptable and flexible, able to pivot and manage evolving priorities I am committed to building long-term, trusting relationships with clients. Confidentiality is a top priority, and I am always happy to sign NDAs to protect your project details. I offer 4-6 hours of overlap with EST or PDT, making me highly available for collaboration with teams in the East and West Coast. Let’s collaborate and take your product to the next level! 🚀
    Featured Skill Program Management
    Python
    Project Prioritization
    Team Management
    IT Management
    Product Analytics
    Requirement Management
    Agile Project Management
    Business Analysis
    Project Management
    Backlog Grooming
    Requirements Specification
    Product Roadmap
    Product Management
  • $40 hourly
    I have worked Full Time and supported Part Time for Organizations/Clients on various roles • Experienced with CMMI Level 5 processes & Project Management practices • Certified SAFe Agilist • Certified Scrum Master (PSM I) • PMP certified professional • An expert project delivery consultant ======================================================================== How can I help you? ======================================================================== As a Delivery Manager, I can help you with • Establishing project delivery teams • Support on forming custom process based on team and client need • Mentoring on on-shore & off-shore delivery cadence • Project Planning and Execution • Estimation • People Management • Resource Planning • Recruiting & Training people • SDLC, CMMI Level 5 Process Areas • Agile & Scaled Agile framework • Risk Management • Project Monitoring • Managing Change Requests • Tracking progress • Stakeholder management ======================================================================== Other Areas I can help you with ======================================================================== • Executive PowerPoint Presentations • Data Analysis • Quality Analysis ======================================================================== Tools I use ======================================================================== • JIRA, Confluence, Crucible, Fisheye, Stash • Project Office (Microsoft Project Plan) • Asana • Trello • bitrix24 • Openworkbench • MS Office • Office 365 • MS Visio • Gliffy I would be more than happy to offer you my services, so feel free to contact me for an interview. I look forward to hearing from you.
    Featured Skill Program Management
    WordPress
    CMS Development
    Digital Marketing
    Product Management
    Agile Project Management
    Project Management
    Scrum
  • $40 hourly
    I am a seasoned Technology Leader with over 30 years of diverse experience in software engineering, solution architecture, and leveraging emerging technologies. I specialize in product ideation, definition, and requirements elaboration, guiding businesses through a structured two-stage framework to develop and scale successful products: Problem-Solution Fit: Identify and understand customer pain points, design viable solutions, and validate them through feedback to ensure the product addresses real needs. Product-Market Fit: Align the product with market demands by refining value propositions, enhancing customer satisfaction, and preparing for sustainable growth.
    Featured Skill Program Management
    Business IT Alignment
    Artificial Intelligence
    Business Process Modeling
    Business Intelligence
    Business Transformation
    Concept Design
    Solution Architecture
    Agile Software Development
    Software Design
  • $40 hourly
    Detail-oriented Product Owner and Project Manager, Release Management Lead, proficient in key stakeholder management, progressing from Quality Assurance Lead and Business Analyst roles. Over 12 years of experience across geographies, people and financial domains. Experienced in Product Management, Project Management, Release Management, Product Roadmaps, Product Delivery, Business Requirements Analysis, QA methodologies and processes, Agile methodologies, Corporate Security Banking domain and Regulatory Reporting domain, Mining and Regulatory processes Compliance domain Currently in the position of Product Owner
    Featured Skill Program Management
    QA Management
    Product Management
  • $20 hourly
    With over 13 years of extensive experience, I am a highly competent professional specializing in Project Management, AWS, Scrum Management, ITIL Service Delivery Management, Data Entry, Excel VBA Macros, and Excel data management. My expertise spans ITIL Service Management, Project Management, Scrum Management, Transition Management, Client Relationship Management, Delivery Management, Risk Management, and Capacity Planning for large enterprise applications. I bring a unique blend of technical proficiency and strategic insight, ensuring that projects are delivered with precision and efficiency. My skills in data entry are complemented by my ability to create complex Excel VBA Macros, enhancing data processing and analysis capabilities. Core Competencies: Data Entry & Management: Accurate and efficient data entry, leveraging advanced tools and techniques to maintain data integrity. Excel VBA Macros: Creation and optimization of macros to automate repetitive tasks, streamline workflows, and enhance data analysis. ITIL Service Management: Expertise in service maturity assessments, process optimization, and ITIL best practices implementation. Project & Scrum Management: Proven track record in managing agile projects, facilitating end-to-end delivery, and leading scrum teams. I am committed to delivering high-quality work and consistently meeting deadlines. My dedication to client satisfaction and my ability to adapt to various tasks and technologies make me a valuable asset for any project. Let's connect and discuss how I can help you achieve your project goals with my comprehensive skill set and professional expertise.
    Featured Skill Program Management
    WordPress
    Data Analysis
    Data Entry
    Microsoft Excel
    Excel Formula
    Excel Macros
    System Analysis
    Process Documentation
    Unix
    Cross Functional Team Leadership
    Product Installation Support
    Configuration Management
    ITIL
    Project Management
  • $50 hourly
    Over 20 years of professional experience and 12 years of Agile and Atlassian Tools experience as Project, Program and Product Manager and Scrum Master:- 1) Manage all aspects of the Atlassian tool chain including workflows, custom fields, schemes, add-ons and integrations for the Program Management team 2) Collaborate with cross-functional teams across organizations to gather requirements to develop and deliver solutions to optimize the tooling experiences for Program Managers 3) Design custom Jira workflows for different issues types to assist in automation 4) Create, customize, and maintain support dashboards and advanced filters for end users reporting capabilities 5) Develop metrics dashboards, heatmaps, reports to provide development teams and senior leadership with meaningful operational/performance metrics and status reports 6) Perform Jira administration of Atlassian tools: Jira and add-on support Jira Structure 7) Business Process Analysis as it relates to workflow configuration,support of ongoing requirements, and environment management 8) Provide JIRA and CONFLUENCE subject matter expertise in discussions regarding governance within JIRA, especially as new implications arise in the environment with internal/external users accessing the current and new instance 9) Creating and maintaining technical and/or user facing documentation for training 10) Developing and executing automation in close collaboration with cross-functional team members/key stakeholders 11) Providing data analysis, process improvements, creative problem solving, and cross-functional collaboration 12) Working with remote teams and team members desired 13) Working with Agile projects and processes with multiple cross-functional teams 14) As part of the Jira Developer role, I will collaborate with people across your multiple functional departments to define, suggest best practices and implement changes/configurations to Jira, Confluence and other Atlassian tools and plugins to better support changes aimed to increase efficiency through SDLC (Software Development Life Cycle) 15) As a Jira Developer/Administrator contractor, I will help define, support, maintain, suggest best practices, and implement changes/configurations to Jira and plugins to better support changes aimed to increase efficiencies and Program Management tooling experiences. My expertise in developing, maintaining and supporting automation workflows in Atlassian to streamline your processes using the Jira plugins. 16) Oversee, manage, and develop within the Atlassian ecosystem, be the strategic end-to-end owner of all Atlassian services 17) Deliver educational information to internal customers and administrators to drive further adoption of JIRA, Confluence. Communicate complex technical concepts clearly to users. 18) Collaborate on the backend support of the Atlassian environment, and coordinate application maintenance and upgrades CONFLUENCE 1) Configure system settings 2) Set up access to your Confluence site 3) Configure global permissions (Setting-up users and security) 4) Create and configure spaces and pages 5) Manage content in your spaces and pages 6) Back up spaces and your Confluence site 7) Integration with Jira
    Featured Skill Program Management
    Portfolio Management
    Project Management Office
    Agile Software Development
    Kanban Methodology
    Atlassian Confluence
    Project Management
    Agile Project Management
    Jira
    Scrum
  • $25 hourly
    Currently working as QA Lead and having 2 Years of Quality Assurance experience in setting up QA processes from ground zero, preparing detailed Test Plan document, Hands on experience in performing manual testing, building test cases, setting up Selenium for Automation Testing, using Postman for API Testing, using Jira for day to day operational tasks (like creating Bugs, Improvement tickets, and testing as per tickets based on features from the sprint), Preparing test reports, etc. Contributing on every aspect of journey as Quality Lead by participating in Daily Standup, Sprint Planning, Sprint Demo, Retrospective, All Hands. PMP Certified Professional with strong Project/Program/Transition Management skills with 16+ years of overall IT experience, 11+ years of Project Management experience working across Private & Public sector clients in Consulting, Pharma, Insurance, Banking, automobile, oil & gas, retail and FMCG. Cross sectoral experience in defining project deliverables, milestones, service level monitoring and reporting framework, preparing proposals/business case, monitoring the project/program using Agile Scrum methodology ensuring all risks are captured & mitigations actions put in place and issues are resolved in timely manner by managing dependencies effectively. Led multiple strategic IT projects such as Data & Analytics, Supply chain, Cloud Migration, Network Transformation & Managed Services. Prime responsibilities were to act as a central liaison for all Project/Program/Transition related activities, drive steering committee meetings, manage risks and issues and publish ongoing project status reports, report project SLAs/KPIs, manage day-to-day communication with all project stakeholders. Hands-on experience in building and coaching Agile teams from scratch and working with onsite-offshore models, matrix environments, customers, vendors, and contractors. Successfully executed several projects by utilizing onsite/offshore service delivery models with a focus on risk management, enterprise release management, problem/incident/change management, and conflict resolution. Assessed the entire landscape based on people, process & technology and managed entire transition planning, knowledge transfer, technology deployment, service readiness, people transfer, delivery operations setup as well as service management aspects of the project. Possess a broad blend of technology, industry, application experience and have excellent communication, technical mentor & presentation skills. Project Management tools - Microsoft Project Plan, JIRA, SNOW. Project Management - Planning, Tracking & Monitoring, Seminars, Training, Presentations, Mentoring, Performance management, Resource management. Designed and documented SOPs to establish clear project structure, governance, cost planning, controlling, service level reporting, risk management, change management, communication & training across various critical projects managed. Led multiple transition & transformation projects for data center migration, transition of infrastructure management services from onsite to offshore.
    Featured Skill Program Management
    QA Testing
    Selenium
    Postman
    Manual Testing
    Quality Assurance
    Sprint Planning
    Project Management
    ServiceNow
    Project Management Office
    IT Infrastructure
    Data Center
    Jira
    Agile Project Management
    Microsoft Office
  • $125 hourly
    Highly analytical and results-driven professional with 8 years of experience in business operations, sales, and strategy. Proven track record of identifying and implementing cost-saving measures, streamlining processes, and driving growth. Strong leadership skills with the ability to manage cross-functional teams and effectively communicate with stakeholders at all levels. In my current role, I have been responsible for guiding cross functional teams defining new initiatives, executing pod level projects, and track performance metrics to achieve our business goals. I have also been instrumental in streamlining our processes, improving collaboration between departments, and delivering measurable results.
    Featured Skill Program Management
    Key Account Management
    Data Analysis
    Problem Solving
    Revenue Management
    Advertisement
    Strategy
    Business Operations
    SQL
    Office & Work Space
    Account Management
    Category Management
  • $30 hourly
    Technocrat with 16+ years’ experience in leveraging innovation & strategic approach for driving Program/Project Management, Delivery Management, Web Application Management/Development and People Management. → Innovative strategic planner with strong business acumen; managing the entire business operations with key focus on top-line & bottom-line profitability by ensuring optimal utilization of resources. → Added value to the efforts of the organization and drove organizational objectives by successfully driving operational excellence by developing & implementing continuous improvement measures. → An ambassador of Change Management with expertise in business process restructuring, implementation of business solutions in organizations in emergency situations through thought leadership and technical expertise. → Team-based management style coupled with the zeal to drive visions into reality. Awards: PMO India Awards 2023 - PMO Global Alliance (PMOGA) part of Project Management Institute (PMI) Puraskaar Award, Star Puraskaar Award, GLL Coach Award, Special Star Award - Siemens Key Skills: End-to-end Technical Program/Project Management || Delivery Excellence || People Management || IT Strategy Planning & Implementation || Process Improvements & Best Practice Implementation || IT Governance, Risk & Compliance || Scrum/Agile Methodologies || Client Relationship Management || Vendor Management || Transformation, Transition and Automation || Stakeholder Management || Web Application Development/SDLC || Resource Optimization Certifications: Project Management Professional (PMP) - PMI PMI Agile Certified Practitioner (PMI-ACP) - PMI Certified SAFe 5 Advanced Scrum Master - Scaled Agile Inc. Certified SAFe 5 Scrum Master - Scaled Agile Inc. Certified SAFe 6 Product Owner/Product Manager - Scaled Agile Inc. Certified SAFe 6 Agilist - Scaled Agile Inc. Enterprise Design Thinking Co-Creator - IBM ICAgile Certified Professional in Agile Coaching (ICP-ACC) - ICAgile Certified Senior Agile Project Manager (CSAPM) - IAPM Certified ScrumMaster (CSM) - Scrum Alliance Certified Scrum Product Owner (CSPO) – Scrum Alliance Professional Scrum Master I (PSM I) - Scrum.org Professional Scrum Product Owner I (PSPO I) - Scrum.org Innovation of Products and Services: MIT’S Approach to Design Thinking – MIT via Emeritus IT Infrastructure Library (ITIL) Foundation Certificate in IT Service Management - Axelos
    Featured Skill Program Management
    Article Writing
    IT Project Management
    Technical Documentation
    Scrum
    Website Content
    Technical Writing
    Blog Writing
    Content Creation
    Content Writing
    Project Delivery
    IT Consultation
    Project Management
    Product Development
    Agile Project Management
  • $85 hourly
    🚀 Quality Engineering Leader | 🛠️ Test Automation Expert | 🌐 Program Management Specialist Overview: Transforming software quality, scalability, and delivery through cutting-edge test engineering and strategic program management. With 20+ years of experience, I have consistently delivered measurable results for global enterprises and high-growth startups, ensuring exceptional product quality and operational efficiency. Why Hire Me? 🔹 Expert in Quality Transformation: Scaled test engineering across 100+ teams at Uber, introducing AI-driven bug triaging and automation that prevented $86M in outages. 🔹 Cost Optimization & Innovation: Migrated ERP systems to the cloud at Bharuwa, cutting costs by 75%, while designing agile quality frameworks for future scalability. 🔹 Proven Quality Boosts: Achieved 92% improvement in release quality at Aristocrat Technologies by embedding customizable test frameworks and cutting regression testing time by 50%. 🔹 Global Leadership: Directed 400+ team members across multiple geographies, safeguarding $1B in revenue and pioneering Shift-Left testing approaches. What I Bring to the Table ✅ Test Automation Mastery: Selenium, Cypress, Appium, JMeter ✅ Quality Engineering Expertise: Shift-Left Testing, RCA/CAPA Processes, Robust Metrics ✅ Scalable Program Management: Agile, CI/CD, Cross-Functional Leadership ✅ Industry Tools: AWS, OCI, REST APIs, MongoDB, Oracle My Mission: To empower businesses with efficient, innovative, and scalable testing strategies that elevate software quality and accelerate delivery timelines. Let’s Collaborate! Whether you need a strategic overhaul of your testing frameworks, seamless automation implementation, or leadership to scale your quality engineering teams, I’m here to deliver results that speak for themselves. 📩 Contact Me Today! Let’s turn your vision into impactful results.
    Featured Skill Program Management
    Quality Assurance
    Scrum
    Automation Framework
    Automation
    Software Testing
    Testing
    Test Automation
    Test Development
    Continuous Integration
    CI/CD
    Test Automation Framework
    Continuous Delivery
    Beta Testing
    Appium
  • $60 hourly
    Hey there! 👋 Welcome to my vibrant space! Are you ready to unlock your potential and elevate your career or business? You’re in the right place! 🚀 I’m Rashmi Muravane, your dedicated Leadership & Executive Coach, passionate about empowering new and existing founders, working mothers, aspiring leaders, students entering the corporate world, and blue-collar professionals. What I bring to the table: 🔍 Strategic Guidance: Navigating the challenges of entrepreneurship or balancing work and family life? My tailored coaching is designed to meet your unique goals and help you thrive. 🚀 Accelerated Success: With proven strategies, I help you fast-track your journey to personal and professional milestones, transforming your aspirations into tangible achievements. 🌟 Confidence & Resilience: I’m committed to building your self-confidence and resilience, empowering you to embrace your strengths and tackle any challenge head-on. ✨ Networking Opportunities: Join a community of like-minded individuals ready to grow and support one another. Together, we can elevate your journey and expand your professional network. If this resonates with you, let’s connect! Drop me a message, and together we’ll embark on a transformative journey toward greater visibility, credibility, and profitability! 🌟
    Featured Skill Program Management
    Training & Development
    Career Coaching
    Corporate Communications
    Process Development
    Canva
    ServiceNow
    Client Management
    Process Improvement
    People Management
    ITIL
    Change Management
    Scrum
    Employee Engagement
    Agile Project Management
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