Revenue Management Expert | Hotel & STR Specialist | OTA Optimization Pro
Transform Your Property Performance with Proven Revenue Strategies
With over 10 years of specialized experience in revenue management and OTA optimization, I help hotels and short-term rental owners maximize their revenue potential through strategic pricing, channel management, and market positioning.
🎯 Current Performance Highlights:
Managing 850+ keys portfolio across India for The Altruist Business Hotel & Stays
Generating $5,00,000 quarterly revenue from OTA channels alone
Proven track record of increasing property revenues by 25-40% within the first 6 months.
💼 What I Offer Your Property
OTA Channel Management & Optimization
Multi-channel distribution strategy across Booking.com, Expedia, Agoda, Airbnb, and 15+ OTAs
Real-time rate parity management and inventory optimization
OTA ranking improvement strategies to boost visibility and bookings
Dynamic Revenue Strategies
AI-driven pricing optimization based on demand forecasting
Competitor analysis and market positioning
Seasonal pricing strategies and promotional campaign management
Revenue per available room (RevPAR) maximization
Technology & Automation Solutions
PMS integration and Channel Manager optimization
Automated pricing rules and inventory management
ClickUp implementation for operational efficiency and task management
Performance tracking and detailed revenue reporting
Guest Experience & Satisfaction Management:
Review management across all OTA platforms
Guest communication optimization to improve ratings
Reservation management and customer relationship strategies
🏆 Key Skills & Expertise:
✅ Revenue Management: Dynamic pricing, forecasting, market analysis
✅ OTA Mastery: Channel optimization, rate parity, ranking strategies
✅ Technology Proficient: PMS systems, Channel Managers, automation tools
✅ Data Analytics: Performance tracking, ROI analysis, competitive benchmarking
✅ Guest Relations: Review management, satisfaction optimization
✅ Operations: Front office management, reservation systems, workflow automation
📈 Results You Can Expect
Increased Direct & OTA Revenue through optimized pricing strategies
Higher Occupancy Rates via improved channel visibility and competitive positioning
Better Guest Reviews leading to improved OTA rankings and more bookings
Streamlined Operations through automation and efficient workflow management
Detailed Performance Reports with actionable insights for continuous growth
🎯 Perfect For
Independent hotels seeking revenue growth
Hotel chains needing OTA optimization
Short-term rental owners managing multiple properties
New properties requiring complete revenue management setup
Existing properties looking to improve underperforming OTA channels
Ready to maximize your property's revenue potential? Let's discuss how I can transform your OTA performance and boost your bottom line.
Available for both project-based consulting and ongoing revenue management partnerships.
Business Operations
Project Management
Travel & Hospitality
Business Planning & Strategy
Administrative Support
Virtual Assistance
Hospitality & Tourism
Revenue Management
Event, Travel & Hospitality Software
Hospitality Building
Yield Management
Forecasting
Central Reservation Systems
Marketing Strategy
Customer Service
Diksha B.
Chandigarh, India
$20/hr
4.1
14 jobs
Kundenservice & Operations | Deutsch & Englisch
Was macht einen wirklich guten Kundenservice aus?
Klare Kommunikation.
Zuverlässigkeit und Eigenverantwortung.
Schnelle Reaktionszeiten.
Lösungsorientiertes Arbeiten.
Genau das bringe ich in jedes Projekt ein.
Ich habe über 5 Jahre Erfahrung in Customer Service, Operations, E-Commerce und administrativen Aufgaben. Ich arbeite sicher auf Deutsch und Englisch und unterstütze Unternehmen dabei, Kunden professionell zu betreuen und ihre täglichen Abläufe effizient zu organisieren.
Aktuell arbeite ich als Operations Manager bei einem österreichischen Unternehmen im Bereich Spirituosen und bin unter anderem für die Abwicklung und Koordination von B2B- und B2C-Bestellungen, Kundenanfragen, Rechnungen, Versandprozessen und internen Abläufen verantwortlich.
MEINE SCHWERPUNKTE
• Customer Service auf Deutsch und Englisch
• B2B- und B2C-Kundenbetreuung
• Auftrags- und Bestellabwicklung
• Bearbeitung von Kundenanfragen und Reklamationen
• E-Commerce und Online-Shop Management
• Administrative Unterstützung
• Koordination mit internen Teams und Lieferanten
• Prozessoptimierung und Organisation
• Datenpflege und Dokumentation
TOOLS & SYSTEME
• Zoho, Zoho Books & Zoho CRM
• WordPress & WooCommerce
• Zendesk
• Intercom
• Jira
• Slack
• Asana
• Trello
Zusätzlich habe ich Grundkenntnisse im manuellen Software Testing, in der Erstellung von Jira Bug Reports sowie in agilen Arbeitsmethoden und Scrum.
Ich arbeite strukturiert, selbstständig und lösungsorientiert. Dabei lege ich großen Wert auf klare Kommunikation, schnelle Umsetzung und eine zuverlässige Zusammenarbeit.
Wenn Sie eine zuverlässige Unterstützung für Customer Service, Operations, E-Commerce oder administrative Aufgaben suchen, freue ich mich auf Ihre Nachricht.
Jira
Zendesk
Email Support
German
Intercom
Customer Support
Technical Support
Manual Testing
Teaching German
Customer Service
Software QA
Rohini K.
Chandigarh, India
$40/hr
4.3
5 jobs
Hi! I'm Rohini — a results-focused Project Manager with 5+ years of experience streamlining execution, leading cross-functional teams, and delivering projects on time with zero guesswork.
I specialize in helping businesses turn chaos into clarity. From setting up workflows and Agile processes to keeping remote teams aligned and stakeholders informed, I ensure your projects run like clockwork — so you can focus on growth, not micromanagement.
🛠 What I bring to your team:
• Agile/Scrum methodologies for efficient execution
• Team coordination across time zones and cultures
• Workflow design using tools like Asana, Trello, JIRA, and Monday.com
• Progress tracking, reporting, and stakeholder communication
• Content and product development project experience
Whether you're a startup founder juggling priorities or a business leader scaling operations, I can help you execute faster, reduce project friction, and keep your team in sync.
Let’s build something efficient and impactful — together.
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a Operations Manager near Chandigarh, on Upwork?
You can hire a Operations Manager near Chandigarh, on Upwork in four simple steps:
Create a job post tailored to your Operations Manager project scope. We’ll walk you through the process step by step.
Browse top Operations Manager talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Operations Manager profiles and interview.
Hire the right Operations Manager for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Operations Manager?
Rates charged by Operations Managers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Operations Manager near Chandigarh, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Operations Managers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Operations Manager team you need to succeed.
Can I hire a Operations Manager near Chandigarh, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Operations Manager proposals within 24 hours of posting a job description.