If you're a coach or an agency owner, who's tired of being the one holding everything together — I'm who you hire.
You need someone who doesn't wait to be told what to do. Who tracks every moving part, follows up without being asked, flags problems before they land on your plate and gets things done without you having to check in twice.
That's exactly how I work.
What that looks like in practice:
I ran operations solo for a 900+ client coaching business in Europe. I was the first and only person every client spoke to — handling all communication, support, billing questions, complaints, onboarding and retention.
The founder never had to deal with a client issue. 40+ hours freed from her plate every single week.
I managed 12+ high-ticket client accounts at once at a content agency — 7-person team, brief to delivery, nothing slipping, no client ever chasing for an update.
I built my own marketing agency for coaches from scratch — 35 appointments booked, under $10 each, zero ad spend.
If you need someone to:
✅ Keep projects moving without being chased
✅ Be the face of your business to clients so you don't have to be
✅ Handle client questions, complaints and support before they reach you
✅ Manage your team and hold them accountable
✅ Build systems and SOPs that actually get followed
✅ Figure things out independently before bringing them to you
— that's exactly what I do.
Tools I work in:
Notion · Monday. com · Asana · ClickUp · Trello · GoHighLevel · Kajabi · Zapier · ManyChat · Slack · Canva · CapCut · Frame. io · Google Workspace · Calendly · Stripe
IST timezone. Online 9am–5pm ET daily. All my clients are US based.
Expert in...
🔴 Operations & Project Management (3.5 Years)
✅ Leading projects end-to-end across multiple concurrent accounts
✅ Building workflows, timelines and milestone trackers
✅ Identifying risks and solving problems before they escalate
✅ Cross-team coordination and accountability
✅ Workspace setup in Notion, Monday. com, Asana, ClickUp, Trello
✅ Maintaining accurate project documentation
🔴 Launch Management & Execution (3 Years)
✅ End-to-end launch coordination — challenges, webinars, cohorts, memberships
✅ Building and managing launch timelines and asset delivery
✅ Coordinating emails, automations, landing pages and offers
✅ Managing team tasks across launch cycles
✅ Tracking deliverables so nothing falls through the cracks
🔴 Client Success & Account Management (3.5 Years)
✅ Direct point of contact for high-ticket clients
✅ Managing scope, timelines and deliverables across multiple accounts
✅ Client onboarding and retention oversight
✅ Resolving escalated issues professionally and proactively
✅ Building long-term client relationships
🔴 SOP Creation & Team Coordination (3 Years)
✅ Writing SOPs that let teams operate without constant hand-holding
✅ Hiring and onboarding remote team members
✅ Managing writers, editors, designers and client managers
✅ Creating training materials and onboarding checklists
✅ Keeping teams aligned across concurrent projects
🔴 Lead Generation & Outreach Systems (2 Years)
✅ Building outreach and lead gen systems from scratch
✅ Cold email infrastructure — domains, deliverability, sequences
✅ Prospect research and list building
✅ Writing outreach that sounds human, not templated
✅ Tracking and refining what's working
🔴 Workflow Automation & Tools (2.5 Years)
✅ Zapier, GoHighLevel, ManyChat — automation and integrations
✅ Kajabi — products, pipelines, offers and automations
✅ Notion, Monday. com, Asana, ClickUp, Trello
✅ Frame. io, Slack, Google Workspace, Calendly, Stripe
✅ Claude and ChatGPT — daily use for research and execution
🔴 Content & Social Media Operations (2 Years)
✅ Coordinating content calendars across TikTok, Instagram, LinkedIn
✅ Managing content pipelines from brief to delivery
✅ Scheduling and publishing across platforms
✅ Quality checking before anything goes to the client
🔴 Calendar & Communication Management
✅ Scheduling meetings and check-ins across time zones
✅ Managing inboxes and flagging what actually needs attention
✅ Drafting and sending professional communications
✅ Preparing meeting notes and action items
🔴 Document Preparation & Research
✅ Creating and editing docs, spreadsheets and presentations
✅ Conducting targeted research and compiling findings
✅ Formatting and proofreading for consistency
Business Operations
Project Management
Virtual Assistance
Client Management
Account Management
Social Media Management
Event Management
Webinar
Content Creation
Customer Relationship Management
Notion
HighLevel
Product Launch Plan
CRM Software
Instagram Marketing
Canva
Process Improvement
Executive Support
AI Implementation
Claude
Naaz B.
Faridkot, India
$38/hr
5.0
77 jobs
I help businesses eliminate operational bottlenecks, build scalable systems, and keep teams moving efficiently. Leading operations for a multi-brand eCommerce company, I've reduced approval cycles from 2 weeks to 1 day, streamlined workflows across six brands, and built systems that save leadership hours every week.
At the same time, I’ve delivered 800+ hours of translation, transcription, subtitles, and voice-over work for legal, media, and business content.
What I can help you with:
Operations & Management:
• Team management, task tracking, and daily execution
• SOPs, process optimization, and workflow systems
• Project management (ClickUp, Asana, Trello)
• eCommerce operations (Shopify workflows, coordination)
Translation & Language:
• Hindi ↔ English ↔ Punjabi translation
• Transcription, subtitles, and proofreading
• Legal and immigration documents
• Voice-over (clear, studio-quality female voice)
I’m detail-oriented, reliable, and comfortable taking full ownership—whether it’s running operations or delivering precise, high-quality language work.
If you need someone who can execute, organize, and communicate across teams and languages, I’m ready to step in.
Team Management
Human Resource Management
Marketing Operations & Workflow
Ecommerce
Management Consulting
Operational Planning
Asana
Project Management Professional
Shopify Website Design
Process Improvement
Hiring Strategy
KPI Metric Development
Legal Transcription
Audio Transcription
Voice Acting
Translation
Voice Recording
Legal Translation
Website Translation
Video Transcription
Athmaja Vidya A.
Kollam, India
$45/hr
5.0
28 jobs
95% reduction in founder involvement. 200% revenue growth. 70% faster client onboarding. These are not outliers - they are what happens when the operational layer finally catches up to how fast the business is growing.
Your team is working hard and deliverables are still late. You are the only person who knows the status of everything. That is not a people problem. That is a systems problem, and it is the only problem I solve.
I am a Fractional COO brought in when founders are scaling fast but the operational layer has not caught up. I come in, diagnose what is actually breaking, and build the infrastructure that lets your team execute without you in the middle of every decision.
Here is what that has looked like in practice:
✅ 95% reduction in founder involvement in daily operations within 3 months - across multiple engagements
✅ 200% revenue increase at Fathom High within one year - led full tech and ops setup across Kajabi, ConvertKit, and Shopify
✅ 70% reduction in client onboarding time at a US marketing agency - from 10 days to 3, with zero drop in quality
✅ 100% client retention at OBE - built the delivery and communication system that closed the gaps quietly costing them clients
✅ 50% productivity increase at Gaia Media Group - workflows, automations, and ClickUp systems rebuilt from the ground up
✅ Built AI-powered operational workflows and agents across 10+ companies that reduced team processing time by 80% and cut operational costs within the first 30 days - without adding headcount.
✅ Operational infrastructure built for 20+ companies across agencies, legal firms, ecommerce, and beyond
I've worked with founders who couldn't take a week off without everything falling apart. They now have teams that execute without them in the room across agencies, legal firms, SaaS platforms, and membership businesses. I come in, build what needs to exist, and leave your team running without me in every conversation.
If your processes are held together with duct tape and growth is making it worse, that is the exact problem I was built for.
Business Analysis
Business Operations
Project Management
Team Management
Agile Project Management
Business Management
Task Coordination
Management Skills
Human Resource Management
Operating Systems Development
Process Development
Startup Consulting
ClickUp
Entrepreneurship
Business Strategy
Business Consulting
Parnika P.
Indore, India
$15/hr
4.8
68 jobs
I build end-to-end digital products—from high-performance web applications and cross-platform mobile apps to intelligent AI workflows and robust system architectures. Whether you need a ground-up SaaS application, a custom mobile app, or AI-powered automation, I focus on scalable, production-ready code.
Core Engineering Stack:
‣ Frontend & Mobile: Next.js, React Native, React.js, TypeScript
‣ Backend & DBs: MERN Stack (Node.js, Express, MongoDB), PostgreSQL, MySQL, Redis
‣ AI & Automations: RAG AI Architecture, Mastra, Custom AI Agents & Workflows
‣ Architecture: System Design, API Engineering, Relational & Non-Relational Database Architecture
Internal Tools & Analytics:
‣ Rapid Internal Tooling: Retool
‣ Business Intelligence & Analytics: Metabase
What I Build:
‣ High-performance Next.js web applications with modern SEO and server-side rendering
‣ Cross-platform iOS/Android mobile applications using React Native
‣ Custom RAG-based AI tools and automated backend workflows
‣ Scalable database schemas and high-throughput system designs
The PM Advantage:
With a strong background in IT Project Management, I don't just write clean code—I manage deliverables efficiently, communicate proactively, and ensure technical choices align with your core business goals.
Let's turn your specs into production-ready software. Drop me a message to get started!
Jira
Shopify
CSS
WordPress
Squarespace
HTML5
Communications
MERN Stack
Wix
Next.js
AI Automation
Metabase
WooCommerce
Design Mockup
React Native
SQL
MongoDB
PostgreSQL
Vector Database
MySQL
Kopal A.
Lucknow, India
$15/hr
5.0
13 jobs
I’ve been working in operations since 2020, and over the years that has evolved into Virtual Assistant, Executive Assistant and Product Operations roles, mostly working directly with founders and leadership teams.
I’m usually the person behind the scenes keeping things moving. That can mean managing a founder’s calendar and priorities, coordinating across teams, owning a project, documenting a process, following up on a blocker, or figuring out a better way to do something that’s being done manually.
I’ve worked across SaaS, fintech, recruitment, logistics, marketing and other growing businesses, and I’m comfortable working with both leadership and technical teams.
A few areas I’m strongest in:
Executive & Virtual Support
* Calendar, inbox and meeting management
* Executive priorities, follow-ups and day-to-day coordination
* Research, travel and general admin
* Client and stakeholder communication.
Operations
* Project and task coordination
* Process improvement and SOPs
* Building trackers and operational systems
* Keeping teams accountable to deadlines
* Documentation and knowledge management
Product Operations
* Product documentation and Learning Centres
* QA testing, bug reporting and feature feedback
* Product roadmaps and release coordination
* Coordinating Engineering, QA, Sales and leadership
* Customer-facing release and training materials
* Supporting product teams from development through release
I’ve also built systems rather than just worked inside them — from setting up internal operating processes and documentation to using Claude and Claude Code to automate repetitive workflows and create better visibility across my own day-to-day work.
Top 3 things I bring to the table for you:
1. Organisation: I keep things neat and on track.
2. Time: I help you make the most of your precious time and save up the same.
3. Peace of Mind: I've got your back, so you can relax a bit.
If you’re looking for someone who can support leadership while also understanding the operational and product side of a growing business, I’d be happy to connect.
Business Operations
Recruiting
Lead Generation
Management Skills
Sourcing
Candidate Sourcing
Human Resources
Administrative Support
Virtual Assistance
Content Creation
Research & Development
Swapna P.
Hyderabad, India
$16/hr
5.0
5 jobs
I help teams bring structure, clarity, and consistency to their operations so work gets done on time and nothing falls through the cracks.
With 12+ years of experience, I have supported growing teams by organizing workflows, coordinating projects, improving processes, and ensuring clear communication between stakeholders.
My strengths include:
• Operations setup and cleanup for growing teams
• Project coordination and task tracking
• SOP creation and process documentation
• Cross-team follow-ups and execution support
• Status reporting and KPI visibility for leadership
I work best with founders, managers, and distributed teams who need someone reliable to keep operations organized, priorities clear, and execution consistent. If you need hands-on operations or project support that brings order without overcomplicating things, I can help.
Skills
• Operations & Property Management
• Project Management
• Workflow Optimization
• SOP Development
•Process Improvement
•KPI Tracking & Reporting
•Remote Team Coordination
•Business Operations
•CRM Management
•Administrative Operations
•Client Communication
•Task & Timeline Management
•Documentation & Reporting
•Operations Strategy
•Virtual Operations Support
Administrative Support
Operations Management Software
Google Sheets
Email Management
Real Estate Virtual Assistance
Management Skills
Email Communication
Contract Drafting
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