Hire the Best Operations Managers
in India

When your business is growing faster than your systems can handle, that's exactly the problem I solve. I'm a Fractional COO brought in when founders are scaling fast but the backend isn't built to support that growth yet. I don't do task-based support. I step in at a strategic level, diagnose what's broken, and build the operational infrastructure that lets you grow without everything falling apart. Here's what that's looked like in practice: ✅ 95% reduction in founder involvement across all companies within 3 months ✅ 200% revenue increase at Fathom High within one year - I led the full tech and operations setup, coordinating Kajabi, ConvertKit, and Shopify systems from the ground up. ✅ 100% client retention at OBE - built a communication and delivery system that closed the operational gaps that were quietly costing them clients. ✅ 50% productivity increase at Gaia Media Group - designed workflows, automations, and ClickUp systems that transformed how the team operated day to day. ✅ Structured operational backbones for 20+ companies - turning scattered processes into centralized systems with SOPs and aligned team workflows. I've managed 100+ projects across agencies, startups, and digital businesses. I operate like an owner, think long-term, and build systems that make the entire business run smoother, not just one department. If your team is stretched, your processes are held together with duct tape, and you need someone who can walk in and fix it, let's talk.

​​Sunil is an ex-Colgate Palmolive, British Petroleum, Hewlett-Packard senior manager. I bring 15+ years of leadership experience as a digital transformation champion, project manager, operations manager, and supply chain manager in Fortune 500 companies, helping businesses scale by driving comprehensive project management, digital transformation initiatives, and supply chain innovations. ◉ Background: As an MBA holder with a chemical engineering degree, I bring a strong foundation in both business and technical disciplines to every project. My career includes invaluable managerial experience with leading Fortune 500 companies such as: 1. British Petroleum 2. Colgate Palmolive 3. HP Inc. 4. Biocon Limited 5. ITC Limited 6. Finalis Inc. ◉ Core Expertise: - Project Management - Digital Transformation - Supply Chain Management - Logistics Management - Operations Management - Executive Assiatant - Chief of Staff ◉ Professional Overview: With a rich background in managing complex projects across leading companies, I develop and implement strategic solutions that elevate business operations and ensure project success. My expertise lies in providing clarity in communication, operational excellence, and strategic foresight, making me a dedicated partner in exceeding expectations. I am proficient in using a variety of tools to achieve these outcomes, including Jira, Asana, Trello, Monday.com, Microsoft Project, Smartsheet, Basecamp, Wrike, ClickUp, and Airtable. ◉ Key Areas of Focus: ✓ Project Management Excellence: Managing complex multi-million dollar projects to ensure seamless execution. ✓ Digital Transformation: Driving the adoption of digital technologies to transform business processes, increase operational efficiency, and deliver exceptional value across sectors ✓ Supply Chain Optimization: Implementing cutting-edge solutions to streamline supply chain operations, enhancing efficiency, and reducing costs.

Are you the free entrepreneurial spirit that whips up ideas every second and can’t bring them to execution? Do you have a business but can’t figure out how to manage the workload? Do you have clients pouring in but can’t get your teams to operate seamlessly? Are you a business or an agency with too many irons in the fire? Do your ideas and to-dos churn a hole in your brain and it’s been months since you’ve been sitting on those ideas? Let me help you! Do you have a vision of what your business would look like if it was organized, well collaborated, running like a well-oiled machine with your clients receiving regular updates, reports and feeling like they are your topmost priority? I can help you breathe life into that vision! What I can help you with – • Influencer marketing - ideation, process flow, finding influencers, influencer management, relationship building. •. Giving your ideas/strategies the time of the day and figuring out the path ahead. • Figuring out the timelines, budget, software/platforms, personnel needed. •. End to end recruitment - understanding the need for required personnel, their qualifications/skills, creating job description, posting job, screening, interviewing, creating test assessments, hiring and onboarding. •. Setting up CRMs and Project Management Platforms • Integrating communication channels with CRMs • Creating and implementing processes • Staying on top of Task Management – from assigning to checking for completion • Quality checks and quality assurances •. Client Communication • Collaborating with internal and external teams and agencies – both technical and non-technical • Utilizing automation to its fullest potential (ChatGPT, Zapier etc) • Researching, learning and training teams on new softwares and tools • Employee Engagement • Content writing and proofreading • Website QA and working with the design and dev team to fix the bugs • Gently steering C-level Executives back on track and keeping them focused Tools I’ve used in the past – • ChatGPT •. Notion •. Monday • Asana •. Slack • Zapier •. JoinBrands •. Grin • Freshbooks • Stripe • DocuSign • G Suite • Outlook • MS Office • Whatsapp • Ubot • Dropbox • WriterAccess • Drift • Google Analytics • Facebook Ad Manager • Evernote • Survey Monkey Any task you throw at me, will be completed to your satisfaction. I have a thirst for learning - if I am unfamiliar with something, I do my due diligence in researching about it and learning it. 8+ years of VA, Marketing Coordinator, Strategic Partner and Project Management experience paired with digital marketing knowledge assures me that I can certainly help you. If you’re looking for a “Jill of all trades”, reach out to me!

Are you the bottleneck in your own business? Most founders start as visionaries. But as the business grows, they get trapped in the day-to-day chaos—chasing down missing assets, answering the same Slack questions, and apologizing for missed deadlines. You cannot scale if you are the chief problem-solver for every operational hiccup. That is where I step in. I am a Fractional Operations Manager. I don't just "manage tasks"—I build the pipes, enforce the rules, and manage the daily execution so you can get your time back. With a Master's in Computer Applications (MCA) and 5+ years of experience running complex remote operations, I specialize in turning chaotic communications into bulletproof, automated systems. Whether it is managing a distributed data team of 50+ people or building high-velocity ClickUp pipelines for creative agencies with 10+ editors, I bring technical precision to operational chaos. How I Upgrade Your Operations: 🏗️ Workflow Architecture & "Gatekeeper" Protocols I build airtight project management pipelines where no task moves forward without clear instructions. I design intake systems that force clients and account managers to provide exactly what is needed before execution starts, eliminating unnecessary back-and-forth. 🚦 Traffic Control & SLA Enforcement I ensure your execution team never has to guess what to work on next. I actively monitor dashboards to catch stalled tasks and communication gaps before they become client emergencies. 🤖 No-Code Systems & AI Workflows I save you hours of manual work by connecting your tools. Instead of manual data entry, I build logic-based workflows (e.g., Make, Zapier, n8n) that trigger automatic task creation, Slack notifications, and data routing. My Technical Toolkit: Project Mgmt: ClickUp (Specialist), Jira, Asana, Monday, Airtable. Automation: Make (Integromat), Zapier, n8n. Data & CRM: SQL, Advanced Excel/Sheets, HubSpot, Pipedrive, GHL. AI: ChatGPT (Prompt Engineering), Claude, Gemini. Who I work best with: Creative & Video Agencies scaling their output. Asynchronous Service & B2B Businesses that rely on tight turnarounds. Founders who need a "Brain" to manage the backend while they handle sales and strategy. If you are tired of working in your business instead of on it, let's talk. Send me an invite, and we can do a quick teardown of your current setup to see where the bottlenecks are hiding.

***About Me*** Hello! I'm Sreekanth, a Senior Business Analyst, Certified Scrum Master, Project Manager, and Operations Manager with 23+ years of experience delivering software projects across eCommerce, enterprise applications, and digital transformation initiatives. I specialize in Business Analysis, Agile Project Management, and Operations, leveraging modern AI tools to streamline requirements gathering, documentation, stakeholder communication, project planning, reporting, and overall project delivery. ***What I Bring*** 23+ years of IT and project delivery experience Business Analysis, Requirements Gathering & Process Mapping Agile Project Management (Scrum & Kanban) Stakeholder Management & Cross-functional Team Leadership UAT Planning & Release Coordination Resource & Operations Management Experience using AI tools to improve project management, business analysis, requirement documentation, meeting summaries, user story creation, workflow automation, and productivity. ***Tools & Technologies*** Project Management: Jira, Confluence, Azure DevOps Business Analysis: Visio, Axure RP, Excel, PowerPoint AI Tools: ChatGPT, Claude, Rovo, Gemini, and other AI-powered productivity tools for documentation, analysis, and project execution Technical Background: C#, ASP.NET, SQL Server, Oracle I believe in clear communication, collaborative teamwork, and delivering measurable business value. Whether you're looking for a Business Analyst, Scrum Master, Project Manager, or someone to streamline your processes using modern AI-assisted workflows, I'm ready to help. Let's connect and discuss how I can contribute to the success of your project. Thanks Sreekanth

🔹 About Me I’m an eCommerce, Account and IT Operations Leader and Agile Project Manager with over 11 years of experience driving growth, digital transformation, and customer success across SaaS, retail, and marketplace ecosystems. I’ve led end-to-end eCommerce operations — from multichannel strategy to systems integration, product launches, and automation. My work blends business strategy, process improvement, and technical implementation, helping brands scale profitably while maintaining operational excellence. In previous roles, I’ve collaborated directly with CEOs, COOs, and Product Heads to streamline global operations, implement automation, improve Net Revenue Retention (NRR), and enhance customer experience across Shopify, Amazon, Walmart, and ERP systems. 🔹 What I Can Help You With ✅ eCommerce Strategy & Operations (Head of eCommerce Support) Building and managing end-to-end eCommerce operations (B2C/B2B) Channel management: Shopify, Amazon, Walmart, eBay, Faire, etc. Inventory, 3PL logistics, and order workflow automation PPC & marketing analytics to improve ROI ✅ Project Management & Agile Delivery Managing multi-platform eCommerce & SaaS projects (Scrum/Agile) Product roadmaps, sprint planning, and cross-functional team leadership Hands-on with Jira, Asana, Monday.com, Azure DevOps ✅ SaaS & System Integrations CRM, ERP, and API integrations (REST, JSON, Zapier, SFTP) Post-go-live support, documentation, and process optimization Creating scalable workflows to support growth ✅ Customer Success & Retention Enablement Enhancing post-purchase experience & NRR through process design Building knowledge bases, support SOPs, and training programs Improving customer engagement and satisfaction metrics (CSAT, NPS) 🔹 Tools & Platforms Shopify | Amazon | Walmart | Faire | Salesforce | HubSpot | Freshsales | Zendesk | Intercom | ServiceNow | Zapier | Jira | Asana | Monday.com | Azure DevOps | SQL | JSON | Slack | Google Workspace 🔹 Why Clients Hire Me Proven experience in building and scaling eCommerce operations for global startups Strong mix of strategic leadership and hands-on project delivery Deep understanding of SaaS platforms, integrations, and customer journeys Excellent communication with executives and technical teams alike Committed to results, transparency, and continuous improvement If you’re looking for a Head of eCommerce or Project Manager who can optimize your operations, lead digital projects, and deliver measurable business outcomes — let’s connect.