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40+ Hours Available Per Week Top Rated Plus full-time freelancer Manual QA with over 8+ years of experience in Software Quality Assurance, specializing in manual testing, functional and regression testing, cross-platform mobile and web application testing, API testing, workflow validation, and SaaS application QA. Extensive experience testing AI Voice & Chat Assistant platforms including Retell, Bland, Vapi, Wishpond AI, Senior Care AI, and more, along with marketplaces, booking systems, and enterprise applications. As a Top-Rated Plus freelancer on Upwork, I have delivered QA services to clients worldwide, backed by 250+ 5-star ratings ⭐, and tested 310+ mobile apps and 120+ web applications, collaborating with organizations like UNICEF and brands I test applications across all types of network conditions, including 3G, 4G, and 5G, as well as high-speed connections (1Gbps) and low-speed scenarios down to kilobits per second (kbps), ensuring optimal performance and usability under real-world conditions. Key Achievements: 🏆 Top Rated Plus freelancer with 8+ years of professional QA experience ⭐ 225+ 5-star reviews from satisfied clients 📌 300+ Upwork projects successfully completed 🤖 10+ AI Voice & Chat Assistant platforms tested (Retell, Bland, Vapi, Wishpond AI, Senior Care AI, etc.) 🚀 Tested and launched 70+ startup products successfully to the store ⏰ Worked over 27,500+ hours on Upwork. 📱 Android: Samsung Galaxy S24 Ultra, Samsung Galaxy S21 Plus, Poco X4, RealMe GT Master Edition, OnePlus 9, OnePlus 8T, Samsung A18 📱 iOS: iPhone 16 Pro Max, iPhone 14 Pro Max, iPhone 14 Plus,iPhone 15 Plus, iPhone 13 Pro Max, iPhone 11, iPhone XR 💻 Desktop: MacBook Air, HP Pavilion X360, RealMe Book, Lenovo ThinkPad, Samsung Galaxy Book 4 & 5 Manual QA Skills: • AI Model Performance Testing • AI Agent Functional & Usability Testing • Conversational AI & Chatbot Testing • Requirement Analysis • Test Case Design & Execution • Defect Reporting & Management • SEO Testing • Functional Testing • End-to-End Testing • Integration Testing • Exploratory Testing • PWA Testing (Progressive Web App Validation) • Reverse Testing – Test with Invalid/Unexpected inputs to ensure robust error handling & stability • Regression Testing • Cross-Browser Testing • Mobile App Testing (iOS & Android) • Usability Testing • UI/UX Testing • Payment Gateway Testing • System Testing & Acceptance Testing • API Testing (Postman, Swagger) • Performance Testing (Basic manual approach using tools) 🤖 AI Testing Expertise • AI Model Performance & Response Accuracy Validation • Conversational Flow, NLP Intent & Entity Testing • Voice Agent Quality Testing (ASR, TTS, Latency, Filler Word Detection) • Knowledge-Base and Prompt Flow QA • Context Retention & Session Continuity Testing • Multi-Agent Coordination and Voice Call Testing • Real-World AI App Testing (Retell, Bland, Vapi, ElevenLabs, Play.ht, Wishpond AI, Senior Care AI) Tools & Platforms: • Bug Tracking & Management: JIRA, Trello, Asana, Linear, ScribeHow • Collaboration & Reporting: Google Sheets, Notion, Slack • Testing Platforms: BrowserStack, physical devices • Performance & Analytics Tools: GTmetrix, SimilarWeb • Documentation: Test Plans, Test Cases, Checklists, FRS, User Manuals Domains Expertise: • eCommerce (Shopify, WooCommerce) • SaaS Applications • Healthcare • Mobile Applications • Insurance • Banking & Financial Services • Gaming • Point of Sale (POS) • ERP Systems • OpenAI Integration With a strong commitment to delivering error-free, high-performing software, I aim to exceed quality expectations and provide products that users love. I am available for flexible timings across any time zone and dedicated to helping you bring your software to the highest standards of performance and user satisfaction. Why Choose Me? ✔️ Proven expertise in Manual QA testing ✔️ Comprehensive experience across web and mobile platforms ✔️ Skilled in test documentation, ensuring a structured and repeatable testing process ✔️ Ability to identify critical defects and edge cases ✔️ Adaptable to both Agile and Waterfall methodologies ✔️ Flexible work hours to meet your project needs ✔️ Expert in crawling websites to ensure flawless functionality and SEO perfection -------------------------------------------------------------------------------------------------------- Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot

👋 Welcome to my profile!! I am a senior programmer and working from approx 9 years, Nowadays dealing specially with Management software development and AI tool integration with Uscreen.tv, ERP System, Workato, Trello, ServiceM8, Klaviyo, Softr, Asana, Shopify B2B, Airtable, Zapier, Make, N8N and can development custom web interface for Tracking & Reporting, Task & Project, Customer-facing voice agent integrations, ERP Integration, Shipping APIs (FedEx, EasyPost, Shiphero, Shipedge, ShipStation, ShipEngine, USPS, UPS), Twilio, VAPI, Dialogflow, Open AI, and much more. Always, I attention to detail and excel at understanding the requirements and workflows back-customizing and deploying AI & API technologies for websites or 3rd party webapp integration (like for : 𝑷𝒓𝒐𝒋𝒆𝒄𝒕𝒔, 𝑻𝒂𝒔𝒌𝒔, 𝑰𝒏𝒗𝒆𝒏𝒕𝒐𝒓𝒚, 𝑫𝒆𝒂𝒍𝒔, 𝑳𝒆𝒂𝒅𝒔, 𝑪𝒐𝒏𝒕𝒂𝒄𝒕𝒔, 𝑬𝒎𝒂𝒊𝒍𝒔, 𝑾𝑨, 𝑪𝑹𝑴 𝒂𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔, 𝑪𝑴𝑺 𝒔𝒐𝒇𝒕𝒘𝒂𝒓𝒆𝒔, 𝑪𝒖𝒔𝒕𝒐𝒎 𝑾𝒆𝒃 𝒂𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔, 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 𝒕𝒐𝒐𝒍𝒔, 𝑭𝒐𝒓𝒎𝒔, 𝒎𝒂𝒏𝒚 𝒎𝒐𝒓𝒆), accurately and for the establishment of seamless connections, and build tracking Dashboard & Insights. 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗧𝗼𝗼𝗹𝘀 : WordPress, Woocommerce, Shopify, Bigcommerce, Trello, Slack, Airtable, Asana, Pipedrive, Hubspot, Zoho, NetSuite, Xero, MyOB, QBO, Klaviyo, Typeform, Jotform, Power BI, BandCamp 𝗧𝗲𝗰𝗵. 𝗦𝘁𝗮𝗰𝗸 : JavaScript, PHP, NodeJS, HTML, CSS, XML, Ajax, Google Sheet, HTTPs, SOAP, REST, 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 : AI Voice Agent, Bot, Chatbot, AI tool Integration, ChatGPT, AirCall, Twilio, SMS Chat Dashboard, Data Sync & Migration, Zapier, N8N, Make, Workflow. Thanks for checking my profile!!

I am an operations and executive support professional with 12+ years of experience supporting digital marketing agencies, founders, CEOs, and distributed teams across operations, project management, email marketing, and internal coordination. I work as the operational backbone of businesses—managing people, projects, systems, and communication—so leaders can focus on strategy, revenue, and growth. My background spans agency operations, executive assistance, project coordination, email marketing execution, HR support, and admin systems, making me a strong fit for long-term, high-trust roles. Core Areas of Expertise A. Executive Assistant & Executive Support 1. Senior Executive Assistant to CEO and leadership teams 2. Calendar management, inbox support, and priority coordination 3. Scheduling and running meetings via Zoom & Google Meet 4. Preparing agendas, taking meeting notes, and maintaining MOMs in Notion 5. Executive-ready communication, summaries, and follow-ups 6. Confidential handling of sensitive business and HR information B. Operations Management & Project Coordination 1. End-to-end agency operations and team coordination 2. Single point of contact between clients and internal teams 3. Task assignment, tracking, and reporting across multiple projects 4. Daily stand-ups and progress reviews with internal teams 5. Coordination with copywriters, designers, developers, and media buyers 6. Issue resolution, deadline tracking, and delivery management C. Program & Client Engagement Coordination 1. Managing multiple client accounts simultaneously 2. Scheduling weekly, monthly, and recurring client calls 3. Tracking deliverables, milestones, and timelines 4. Maintaining clean project trackers and status reports 5. Ensuring consistent communication and follow-through D. Email Marketing & Marketing Operations 1. 8+ years of hands-on Email Marketing experience 2. Managing email marketing for multiple clients independently 3. Campaigns, newsletters, automations, and lifecycle flows 4. Email calendar planning and execution 5. A/B testing, CTA optimisation, and performance tracking 6. Audience segmentation, targeting, and filtering E. Marketing, Reporting & Admin Support 1. Social media posting and management (Facebook, Instagram, YouTube, X, Pinterest, Google Business Profile) 2. Campaign performance and revenue reporting (daily, weekly, monthly) 3. Affiliate campaign tracking and analysis 4. Creating discount codes and managing promotions 5. Sending creative requests and coordinating design assets F. HR, CRM & Administrative Operations 1. Hiring support: sourcing, onboarding, access setup, and SOP training 2. Reviewing payroll sheets and payment validation 3. CRM management and data hygiene 4. Creating Insertion Orders, Sales Orders, and Purchase Orders 5. Managing contracts, invoices, and light bookkeeping 6. Domain purchase, DNS/SPF/DKIM setup, and domain warm-up 7. GSuite account setup and technical coordination 8. WordPress updates (blogs, newsletters, playbooks) 9. Live chat and technical support 10. Market and competitor research How I Work - Proactive, self-directed, and ownership-driven - Highly organised and detail-oriented - Strong follow-through and accountability - Calm under pressure with complex workflows - Comfortable supporting founders, CEOs, and senior stakeholders - Confidential by default, judgment-led execution Tools & Platforms Zoom | Google Meet | Airtable | Asana | Trello | ClickUp | Monday | Notion | Google Workspace | Excel / Sheets | WordPress | Canva | CRM systems - ZOHO, Hubspot, Zendesk, Bitrix24 Email Platforms: Klaviyo | Mailchimp | ActiveCampaign | Sendinblue | GetResponse | ConvertKit | Constant Contact | Aweber | SendGrid | GoHighLevel SMS Platforms: Klaviyo SMS | Mobiniti | Txt180 Clients hire me when they need someone dependable who can run operations quietly, efficiently, and consistently—without constant supervision. If you’re looking for a senior, multi-skilled operations partner who understands agency workflows, manages execution end-to-end, and keeps everything organised and moving—I’d be happy to support your business.

YOU'RE TOO VALUABLE TO SPEND YOUR DAY ON ADMIN TASKS, I'm your Assistant specializing in getting the messy, time-consuming work off your plate — admin, HR, research, and everything in between. No hand-holding. No chasing. Just results. Tell me what you need done, and consider it done. What I take off your plate: Admin & Operations — inbox management, scheduling, data entry, CRM updates, SOPs HR Support — job postings, candidate screening, onboarding, policy docs, HR admin Research — competitor analysis, market research, lead lists, report summaries General "figure it out" tasks — if it needs doing, I'll find a way to get it done I work fast, communicate clearly, and take ownership. Whether it's a one-time project or ongoing support, I show up and deliver. Drop me a message — let's get to work.

TOP RATED PLUS 🎯 AI Product Owner | Project Manager | Business Analyst | 12+ Years SaaS Experience With over 12 years of experience, I help startups, SaaS companies, and growing businesses improve execution, streamline operations, and deliver projects successfully. My expertise combines AI Product Ownership, Project Management, Business Analysis, and Workflow Automation to create scalable systems that improve visibility, accountability, and team performance. Core Expertise: • AI Product Ownership & MVP Definition • Project Management & Delivery • Business Analysis & Requirements Gathering • Workflow Design & Process Optimization • Work Management System Implementation • Workflow & Business Process Automation • Agile Project Management & Sprint Planning • Team Coordination & Stakeholder Management • SaaS Operations & Delivery Management • QA Coordination & User Acceptance Testing Platform Expertise: • Monday Work Management • ClickUp • Asana • Jira • Salesforce • Trello • Pipedrive • Slack • Google Workspace Automation & Operations: • Workflow Automation • Business Process Automation • System Integrations • Operational Excellence • SOP Development • Dashboard & Reporting Systems • Team Onboarding & Accountability Frameworks What I Help Clients With: • Project & Product Delivery • AI Product Planning • Workflow & Process Design • Operations Setup & Optimization • Automation Strategy & Implementation • Team Management & Reporting • Product Roadmaps & User Stories • SaaS Operations & Scaling Why Clients Work With Me: • Strong execution and ownership mindset • Clear communication and structured reporting • Ability to turn ideas into actionable plans • Experience managing remote and cross-functional teams • Focus on practical solutions that teams actually adopt Available For: • AI Product Owner • Project Manager • Business Analyst • Workflow Automation Expert • SaaS Operations Manager • Delivery Manager • Product Operations My focus is helping businesses build scalable systems, automate repetitive work, and deliver projects efficiently.

I’m a reliable Virtual Assistant, WordPress Expert, and Data Entry Specialist with 10+ years of experience. I specialize in Administrative Support, WordPress Website Management, Data Entry, Content Management, Web Research, CRM Support, and day-to-day business assistance for businesses, entrepreneurs, agencies, bloggers, and small teams. ### Administrative & Virtual Assistant Support I can handle the everyday tasks that help keep your business organized and running smoothly: * Administrative Support * General Virtual Assistance * Data Entry and Data Management * Excel and Google Sheets * Web Research and Online Research * CRM Data Entry and Management * Email and Document Management * File and Spreadsheet Organization * Contact and Database Management * Calendar and Task Management * Data Collection and Verification * Product and Information Entry * General Business and Back-Office Support ### WordPress Website Management I provide hands-on support for routine WordPress website tasks, including: * WordPress Website Management * WordPress Administration * Page and Post Editing * Blog Publishing and Formatting * Website Content Updates * Content Editing and Formatting * Image and Media Uploads * Elementor Content Updates * Categories, Tags, and Menu Management * WooCommerce Product Updates * Forms and Website Content Updates * Routine WordPress Maintenance * Website Content Checks and Corrections ### Data Entry & Content Management Accurate and organized data handling is a key part of my work: * Data Entry * Spreadsheet Data Entry * Website Data Entry * Product Data Entry * Data Collection * Data Organization * Database Updates * Contact List Management * Content Entry and Formatting * Blog Content Management * Product Information Updates * Information Verification * Online Research * Web Research * Basic Canva Design ### CRM & Business Support I can also help maintain customer, contact, and business information: * CRM Data Entry * CRM Updates and Maintenance * Contact Management * Lead and Prospect Research * Database Cleanup * Contact List Building * Email List Management * Business Information Research * Email Marketing Support * General Operational Support ### E-commerce Support * WooCommerce Product Management * Shopify Product Updates * Product Uploads * Product Information Updates * Order and Product Data Entry * Image and Media Management * E-commerce Content Updates ### Tools & Platforms WordPress | Elementor | WooCommerce | Shopify | Wix | Squarespace | HubSpot | Excel | Google Sheets | Canva | Mailchimp | ActiveCampaign | QuickBooks Online | Zapier ### Why Work With Me? * 10+ years of professional experience * $20K+ earned on Upwork * 55 completed jobs * 3,654+ hours worked * 100% Job Success Score * Top Rated freelancer * Reliable and detail-oriented * Experienced with WordPress and website content * Accurate and organized with data and administrative work * Comfortable with recurring and one-time assignments * Able to follow detailed instructions and established workflows * Responsive and professional in communication * Comfortable working independently Need reliable help with your day-to-day business tasks? I’m ready to handle your administrative work, WordPress tasks, data entry, content updates, research, and other routine business needs so you can focus on growing your business. Let’s work together to keep your tasks organized, your website up to date, and your day-to-day operations running smoothly. Best Regards, Abrar Jafar #Virtual Assistant#Data Entry#Data Scraping#Data Mining#Email List Building#Internet Research#Web Research #Product Listing#Product Uploading#Linkedin LeadGeneration#List Building#Email Marketing#Email Lists#Business Leads#Virtual Assistant#Email Finding#ContactList#Accuracy Verification#Google Sheets#Excel#Social Media Lead Generation#Real State#Building Email List#Email deliverability#SocialOutReach#CRM Data Entry#Shopify#Shopify Store Management#Influencer Marketing#Influencer Research#Canva