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Zoho Solutions Expert | Software Engineer | Workflow Automation Specialist I help businesses customize and automate their Zoho systems from CRM to Books, Bookings, Creator, and more - so they run faster, smarter, and smoother. With 4+ years in software engineering and deep Zoho expertise, I’ve delivered tailored solutions for healthcare, logistics, tourism, and beyond. I’m a seasoned Software Engineer and certified Zoho Expert with a proven track record of tailoring Zoho applications to perfectly fit my clients’ unique business needs. Whether you need a fully customized CRM, complex process automation, team training, or ongoing technical support, I can help you transform your Zoho suite into a powerful business engine. Here’s what I bring to the table: Zoho System Effectiveness Audit - I help businesses evaluate and optimize their Zoho Systems to ensure they are being used effectively across sales, marketing, finance and operations. Many companies invest in Zoho but only utilize a fraction of its capabilities due to poor setup, inconsistent data, or inefficient processes. I conduct a comprehensive review of your Zoho environment to identify gaps, inefficiencies and missed opportunities then provide a clear roadmap for improvement. Zoho CRM Customization - From module customization to advanced automation, I can design a CRM that works exactly the way you do. Workflow Automation with Deluge – I write powerful Deluge scripts to automate repetitive processes, saving time and reducing errors. Multi-App Customization – Expertise in Zoho CRM, Zoho Books, Zoho Bookings, Zoho Creator (for custom apps), Zoho SalesIQ, Zoho Forms, Zoho Campaigns, Zoho Sign, Zoho Landing Pages, Zoho Flow, Zoho Analytics, Zoho Mail, Zoho Voice, Zoho Writer, Zoho People, Zoho Recruit. Training & Technical Support – After implementation, I provide comprehensive training for your team and ongoing technical support to ensure smooth operations. System Integrations – Seamlessly connect Zoho apps with each other and with third-party systems. Industry-specific experience includes: Healthcare – Customized Zoho CRM for patient management and operational workflows. Logistics – Built automated tracking, billing, and reporting systems. Tourism – Developed lead management, bookings, and itinerary tracking tools. Plus other tailored solutions across diverse industries. Why work with me? I combine my 3+ years of software engineering experience with deep Zoho platform knowledge to deliver reliable, scalable, and efficient solutions. I focus on understanding your business needs first, so the system I build truly supports your goals. I provide long-term partnership through training and technical support so your team can get the most out of Zoho. I pride myself on clear communication, timely delivery, and long-term client relationships. If you’re looking for someone who can customize, automate, train, and support your Zoho ecosystem so you can focus on growing your business - let’s talk.

Hi, I'm Alvin an IT Support Engineer specialising in Email Deliverability and Email Systems for businesses of all sizes. If your emails are landing in spam, bouncing back, or failing authentication checks, I'll fix it fast and permanently. 💼 WHAT I DO ✅ Email Deliverability & Authentication - Full SPF, DKIM, DMARC, BIMI record setup, alignment, and troubleshooting - Advanced DMARC lifecycle management - Analyzing DMARC XML aggregate reports to eliminate spoofing and identify all legitimate senders - Fixing emails going to spam, resolving bounce-backs, and restoring sender reputation - Google Postmaster Tools and Microsoft SNDS setup and monitoring ✅ Microsoft 365 (Office 365) - Full M365 email setup, Exchange Online configuration, and Outlook support - Shared Mailboxes, user management, licensing, and admin console - Microsoft Defender for Office 365 WITH anti-spam, anti-phishing, and attachment policies ✅ Google Workspace (G Suite) - Custom domain verification, Gmail activation, and admin console setup - User accounts, groups, aliases, shared inboxes, and forwarding rules ✅ DNS & Domain Management - MX, SPF, DKIM, DMARC, CNAME, TXT, and BIMI record implementation - DNS management across GoDaddy, Namecheap, Cloudflare, Wix, Squarespace, Bluehost, and more - Blacklist removal and remediation (Spamhaus, Barracuda, and major RBLs) ✅ Email Migration - Google Workspace ↔ Microsoft 365 migrations - GoDaddy, cPanel, Zoho, IMAP, and Roundcube to M365 or Google Workspace - Zero-downtime migrations with full email, calendar, and contacts transfer ✅ Cold Email & Outreach Infrastructure - Setup for Instantly, SmartLead, Apollo, Mailchimp, MailerLite, GoHighLevel, HubSpot, and more - Custom Tracking Domains (CTD), dedicated sending subdomains, and warm-up schedules 🔧 TOOLS I USE MxToolbox · mail-tester · GlockApps · DMARCian · Google Postmaster Tools · Microsoft SNDS · DNS Checker · Blacklist Checker · Email Security Test · cPanel 📌 Whether you're a startup setting up email for the first time or an established business dealing with deliverability issues, I'll get your emails to the inbox reliably and securely. Let's talk about your project. I'm available on weekdays and weekends.

Spreadsheets and sticky notes can only take a business so far. When you get tired of manually handling your processes, I can help you build systems that change that. I'm a Certified Zoho Developer with over 3 years of experience customising, automating, and integrating the full Zoho One suite, including Zoho CRM, Books, and Analytics. If a process is eating up your team's time, chances are I can automate it. I like the puzzle of it: understanding how your business actually works, then building something that fits rather than forcing you into a template that almost works. Here's what I do best: - Custom Zoho Creator apps, built from scratch - Deluge scripting & workflow automation - Zoho CRM, Books, Desk, Zoho Flow & Projects setup - API integrations (QuickBooks, Shopify, Google Workspace) - Dashboards & reporting in Zoho Analytics - Support & training after launch I communicate clearly, work well independently, and care about getting the details right. If you have a workflow that's currently held together by complicated processes. Send an invite, let's fix that.

I am a Senior Survey Programmer with over 11 years of experience, I specialize in optimizing complex survey instruments to deliver high-quality data insights.. Skills; • Enterprise Platforms: SurveyToGo, QuestionPro, Qualtrics, Alchemer, Survey Monkey. • Advanced Form Tools: Typeform, Jotform, Formstack, KoboToolbox, Formsite, Cognito Forms. • Specialized Tools: VideoAsk, Zoho Surveys, Wufoo, Logiform, SurveyHero, Qzzr, Outgrow, ScoeApp. • Core Logic: Advanced skip patterns, branching, piping, randomization, and quota management.

Hi, I'm Hosea, a Hosting and Domain Technical Support Specialist with hands-on experience working in the web hosting and domain registration industry. I specialize in helping businesses, hosting providers, agencies, and website owners solve complex technical issues related to domains, DNS, email, SSL certificates, and WordPress hosting. My experience includes supporting thousands of domain and hosting customers, troubleshooting DNS propagation issues, managing domain transfers, configuring nameservers, and resolving email delivery problems. Services I provide: ✓ DNS Management (A, AAAA, CNAME, MX, TXT, SPF, DKIM, DMARC) ✓ Domain Registration, Transfer & Renewal Support ✓ SSL Certificate Installation & Troubleshooting ✓ cPanel, Plesk & DirectAdmin Administration ✓ WordPress Migration & Website Transfers ✓ Website & Email Migration ✓ Cloudflare Setup & Configuration ✓ Email Configuration (Google Workspace, Microsoft 365, Zoho Mail) ✓ Website Downtime & Performance Troubleshooting ✓ WHMCS Basic Configuration & Support ✓ Technical Documentation and Customer Support I pride myself on providing fast communication, clear explanations, and reliable technical solutions. If you're looking for someone who understands both the technical and customer support side of the hosting industry, I'd be happy to help.

Executive Operations Partner | Founder & CEO Support | Business Operations Growth shouldn't create operational chaos. As your business grows, so do the moving parts. Calendars become overloaded. Inboxes fill faster than they can be cleared. Projects lose momentum. Hiring slows down. Customer follow ups get missed. Processes exist only in someone's head rather than in documented systems. That's where I come in. I partner with Founders, CEOs, Startups, SaaS companies, Agencies, Professional Service Firms, and Growing Businesses to build the operational structure that keeps everything moving. I don't just manage tasks. I build systems. I streamline operations. I protect your time. I help your business scale. ✔ Executive Support Executive calendar management Inbox management & email prioritization Executive correspondence Meeting coordination Travel planning & itinerary management Confidential executive support Executive scheduling Task management & follow ups ✔Business Operations Business operations management Workflow optimization SOP creation Process documentation Executive dashboards Performance reporting Department coordination Business process improvement ✔ Project Management Cross functional project coordination Team communication Deadline tracking Accountability systems Meeting agendas Meeting minutes Action item tracking ✔ Recruitment & Hiring Job posting Candidate sourcing Resume screening Interview coordination Candidate communication Recruitment tracking Employee onboarding ✔ CRM & Client Operations HubSpot Zoho CRM Salesforce GoHighLevel Airtable CRM management Pipeline management Customer onboarding Lead tracking Customer relationship management ✔ AI Automation & Productivity I leverage ChatGPT, Claude, Zapier, Make, and n8n to automate repetitive workflows, streamline operations, accelerate documentation, improve communication, generate meeting summaries, and reduce manual work while maintaining quality and accuracy. ✔ Documentation & Business Communication Executive reports Business proposals Client presentations Internal documentation Professional correspondence SOP libraries Branded PDF & Word documents Tools Google Workspace • Microsoft 365 • Notion • ClickUp • Asana • Monday • Trello • Slack • Calendly • Zoom • HubSpot • GoHighLevel • Zoho CRM • Salesforce • Airtable • Zapier • Make • n8n • Shopify • WordPress • Canva • QuickBooks Online • ChatGPT • Claude Why Clients Hire Me Most Executive Assistants help you stay organized. I help your business stay organized. I think like an Operations Manager while delivering the precision, discretion, and reliability of an Executive Assistant. Instead of waiting for instructions, I anticipate bottlenecks, improve workflows before they become problems, build systems that scale with your business, and ensure nothing important slips through the cracks. When you work with me, you gain more than administrative support. You gain a proactive operations partner who helps your business become more efficient, more organized, and easier to scale. Industries I Support • Startups • SaaS • Professional Services • Consulting • Agencies • Technology • Education • Real Estate • Ecommerce • Growing Small Businesses Let's Build Better Operations If your business is growing faster than your operations can keep up, I'd love to help. Let's build the systems, workflows, documentation, and executive support that give you back your time and allow your business to scale with confidence. Click "Invite to Job" or send me a message. I look forward to learning more about your business and discussing how I can support your growth.