Hire the best Shopify Developers in Kenya

Check out Shopify Developers in Kenya with the skills you need for your next job.
  • $10 hourly
    I am a highly skilled data entry specialist, virtual assistant, and online researcher. I am able to deliver quality job even under strict instruction and schedules. I am always always ready to dedicate all my abilities to making sure the client gets the best. As a business administration graduate, these are highlights of my skills: • Communication skills • Bookkeeping • Typing • Database management • Research and Data Analysis using Excel, Google Sheets and SPSS • Content writing • Proofreading • Teamwork and many more. Also, I have got incredible computer skills in areas such as internet research, data mining, academic writing, and many more. My studies have helped broaden my thinking capacity and work efficiently. Therefore, I am just the best for you.
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    Google Search
    Virtual Assistance
    Data Curation
    Blog Writing
    Facebook
    Bookkeeping
    Search Engine Optimization
    Google Sheets
    Social Media Content
    Database Management
    Data Entry
    Data Mining
    Microsoft Excel
  • $20 hourly
    "Highly recommended Professional, attention to detail, and excellent follow-up to make the job happen. Hiring again on my monthly ongoing projects... Keep up the good work..." Ankit, Tanishq Consulting "Christopher has excellent experience, and it showed in the work he produced. It was timely and according to specifications, even though the project was done over Christmas and New Year. It was a very smooth working relationship." Joshua Lim "Christopher is simply a professional in his job and would hire him again and again for my projects. Understands my niche very well and delivers excellent articles on time with minimal supervision." Charles, Devices Technology Store ================== I am a Microsoft Excel Specialist who loves transforming data into meaningful insights. With expertise in PivotTables, Power Query, and VBA automation, I help individuals and businesses streamline processes and make data-driven decisions. In addition to my technical expertise, I am an excellent Excel content writer and trainer. I enjoy simplifying intricate concepts and sharing actionable tips that empower others to grow their skills. I believe in fostering confidence through knowledge and creating an environment where learning Excel feels accessible and enjoyable. As a trainer and advisor, I love empowering others to unlock the full potential of Excel. I’ve guided individuals at all skill levels to improve their efficiency in using Excel. If you're looking for a reliable partner to help you harness the full potential of Excel, enhance team capabilities, or optimize workflows, I would be thrilled to connect. Together, we can achieve remarkable outcomes through the power of Excel.
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    Ecommerce
    Customer Service
    CSV
    Amazon
    BigCommerce
    Virtual Assistance
    Product Listings
    Google Sheets
    Instruction Manual
    Tutorial
    Microsoft Excel
    Office 365
    Google Workspace
    Technical Writing
  • $30 hourly
    🏅 5+ years of professional experience 🏅 400+ upwork hours done 🏅 300+ coding tutorials made Whether it's creating a seamless online store to enhance the shopping experience, developing a user-friendly chat app for real-time messaging/video calls, or crafting responsive landing pages, I focus on delivering web apps that are visually appealing, easy to use, and easy to scale. With a commitment to clean code and efficient problem-solving skills, I ensure that each project not only meets its functional requirements but also provides an exceptional user experience. Let's collaborate to bring your ideas to life!
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    Socket.io
    Tailwind CSS
    TypeScript
    Next.js
    PSD to HTML
    ExpressJS
    Node.js
    React
    MongoDB
    Email Design
    Figma
    JavaScript
    HTML5
    CSS 3
  • $10 hourly
    I bring you 5 years of experience in customer support for e-commerce stores built on Shopify, WooCommerce, and Amazon. I am Gorgias and Zendesk certified and have used ReAmaze for more than 3 years. I am proficient in task management tools such as ClickUp, Asana, Notion, and Trello. Additionally, I can effectively communicate using various messaging platforms including Skype, Slack, WhatsApp, and Telegram. I will help you in the following ways: - Respond to customer support emails within 24 hours - Respond to social media messages - Engage in live chat with customers - Manage order fulfillment - Respond to PayPal disputes and Shopify chargebacks (Stripe included) - Populate the FAQ page - Create rules and macros on Gorgias - Collaborate with your warehouses to resolve order-related issues - Track orders Wondering what else I can do? I can also handle product listings (Shopify) and schedule social media posts. If this sounds like something you'd be interested in hiring for, drop me a message. Cheers, Isaiah
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    Re:amaze
    ClickUp
    WooCommerce
    FAQ
    Customer Support
    Zendesk
    Gorgias
    Order Tracking
    Email Support
    Customer Service
  • $5 hourly
    Are you tired of juggling back-office tasks while trying to grow your business? Let me help you reclaim your time and focus on what matters most. I’m Moureen, a dedicated Virtual Assistant specializing in administrative and customer support. I’m here to streamline your business processes, enhance efficiency, and support your growth. Here’s what I offer: EXECUTIVE and ADMINISTRATIVE ASSISTANCE: 📌Calendar Management and Scheduling | E-mail Management | | Data Entry and Database Management | Podcast Management | Project Management Support | Lead Generation | Email list build-up | Communication Management | CUSTOMER SUPPORT SKILLS: 📌Issue resolution, clear and effective communication, troubleshooting and problem-solving, customer relationship management, feedback collection and analysis, client follow-ups, escalation handling, and CRM system management. 📌Proficient in Office Productivity and Management Software (Microsoft Office Suite, Google Workspace, Apollo.io, Hunter.io, Libsynn, ChatGPT, Getprospect, Slack, Gorgias, Metricool, Wave, Squadcast, Canva, Systeme.io, Loom, Zenkit, and many more) *** I Am Easily Trained***
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    Canva
    Email & Newsletter
    Email Support
    Virtual Assistance
    Podcast
    Microsoft Excel
    Lead Generation
    Administrative Support
    Email Communication
    Market Research
    Social Media Management
    Data Entry
    Customer Service
    Calendar Management
  • $20 hourly
    Hi, I'm Sammy Kyalo, a seasoned Data Analyst, E-commerce Analyst, and Data Scientist with over 10 years of experience in data analysis, machine learning, and statistical modeling. I excel at transforming complex data into actionable insights, helping businesses make data-driven decisions to drive growth and efficiency. My work spans a range of industries, including finance, healthcare, and e-commerce. In the e-commerce domain, I specialize in optimizing online sales strategies, enhancing user experience, improving conversion rates, and driving customer retention through data-driven marketing and operational improvements. I have consistently delivered solutions that exceed client expectations, helping businesses thrive in the competitive online marketplace. Core Competencies ✔ Data Cleaning and Preprocessing ✔ Data Analysis and Exploratory Data Analysis (EDA) ✔ Advanced Statistical Analysis and Hypothesis Testing ✔ Machine Learning and Predictive Modeling (Regression, Classification, Clustering) ✔ Sentiment Analysis Using VADER ✔ Natural Language Processing (NLP), including Aspect-Based Sentiment Analysis (POS) ✔ Topic Extraction (LDA, Top2Vec) ✔ Data Visualization for Business Intelligence ✔ Database Management and Optimization ✔ Automated Report Generation and Dashboarding ✔ Large Language Models (LLMs) for Text Generation and Summarization ✔ E-commerce Analytics and Optimization (Conversion Rate Optimization, Cart Abandonment, Customer Segmentation) ✔ A/B Testing & Multivariate Testing for Marketing Strategies ✔ Sales Funnel Analysis and E-commerce Performance Tracking ✔ User Behavior Analysis and Website Traffic Analysis ✔ Digital Marketing Analytics (SEO, SEM, Email Marketing) Technical Proficiency: I am highly proficient in a variety of tools and statistical software essential for robust data analysis and predictive modeling: Programming & Statistical Languages: Python, R, SQL ✔ Statistical & Data Analysis Software: SPSS, SAS, JASP, Stata, Gretl, EViews, Minitab ✔ Data Management & Processing Tools: Microsoft Excel, Google Sheets, SQL, SQLite ✔ Data Visualization Tools: Tableau, Power BI, Matplotlib, Seaborn ✔ Machine Learning & NLP Libraries: Scikit-Learn, TensorFlow, Keras, NLTK, SpaCy, LDA, Top2Vec eCommerce Skills ✔Customer Segmentation ✔Personalization Strategies ✔Cohort Analysis ✔Conversion Rate Optimization (CRO) ✔Shopping Cart Abandonment Analysis ✔Churn Analysis ✔Lifetime Value (LTV) Analysis ✔Funnel Analysis ✔Channel Performance Metrics ✔Campaign Performance Analysis ✔Market Basket Analysis ✔Pricing Strategies ✔Inventory Management Analytics Marketing Analytics Skills ✔Email Campaign Analysis (Klaviyo, Mailchimp) ✔SEO and SEM Analytics ✔Social Media Analytics ✔Attribution Modeling ✔Customer Journey Mapping ✔ROI Analysis ✔Behavioral Analytics ✔Retention Analytics ✔Growth Metrics Tracking Let’s Collaborate! I am dedicated to delivering high-quality insights that help businesses make strategic, data-driven decisions. Together, we can unlock the full potential of your data. Feel free to reach out to discuss your project requirements!
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    Statistics
    Custom Ecommerce Store
    Ecommerce
    API Integration
    Marketing Analytics
    Data Analysis
    Topic Modeling
    NLP Tokenization
    Python
    Natural Language Processing
    Time Series Analysis
    Sentiment Analysis
    Deep Learning Modeling
    Machine Learning Algorithm
  • $30 hourly
    As a website and mobile developer, I offer tailored solutions in PHP - Laravel, REST APIs and Integrations, React Native, and Vue.js. With five years of solid experience as a senior software engineer, here are my areas of expertise: ✅ PHP - Laravel ✅ REST APIs and Integrations ✅ React Native ✅ Vue.js I highly value trustful and long-term relationships with my clients. Therefore, I always strive to offer solutions that align with the long-term goals of my partners. I strongly believe that effective communication and mutual understanding are the keys to any successful project. I look forward to using my skills to help you achieve your goals! Sincerely, Jonathan W.
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    Web Application
    MySQL
    React Native
    WooCommerce
    WordPress Bug Fix
    Website Maintenance
    Website Integration
    WordPress Theme
    Vuetify
    WordPress Plugin
    WordPress
    Laravel
    PHP
    HTML5
  • $20 hourly
    I turn ideas into actionable, high-impact results—whether it’s refining digital products, optimizing workflows, or managing critical business tasks. With three years of experience in freelancing and agency work, I bring a results-driven approach that prioritizes quality, speed, and efficiency. Let’s make your next project seamless, scalable, and stress-free. Quality Assurance Testing Flawless products aren’t an accident—they’re built with precision. I help businesses launch bug-free, user-friendly, and high-performance products by combining manual and automated testing to catch issues before they reach your users. Automated & Manual Testing – I use tools like Selenium, JIRA, TestRail, and Postman to streamline and accelerate testing. UI/UX Testing – Ensuring an intuitive, smooth user experience across all platforms. Cross-Browser & Device Testing – Making sure your product works perfectly everywhere. A/B Testing & Performance Optimization – Helping refine your product for better engagement. Detailed Bug Reports & Actionable Fixes – So your development team knows exactly what to improve. From startups to enterprise-level projects, I ensure your product is polished, reliable, and launch-ready. Virtual Assistance & Data Management Running a business is demanding. I make it effortless. Inbox & Calendar Management – Stay on top of your schedule without the overwhelm. Customer Support & Admin Tasks – Handling inquiries, updating records, and keeping operations smooth. Data Entry & Organization – Fast, accurate processing of high-volume information. Process Automation – Identifying ways to streamline and optimize repetitive tasks. CRM & Spreadsheet Management – Keeping your business structured, organized, and scalable. I work behind the scenes so you can focus on what really matters—growing your business.
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    Microsoft Word
    Microsoft Excel
    Microsoft Office
    Usability Testing
    Quality Inspection
    Data Entry
    WordPress
    Squarespace
    Wix
    Virtual Assistance
    Quality Assurance
    Web Testing
    Microsoft PowerPoint
    Web Design
  • $5 hourly
    Welcome to my Upwork profile! I bring a wealth of expertise as a highly skilled and motivated virtual assistant. I am thrilled to offer my proficiency in delivering top-notch administrative support to ensure the seamless operation of your company. Known for my reliability, organization, and independence, I am always ready to take on new challenges. If you're in search of an enthusiastic and charismatic go-getter, let's connect. 🕓 1800+ Hours Worked 🕓 Full-time freelancer since 2022 Key Qualities: ✅Excellent Communication Skills (Written and Verbal) ✅Reliability, Organization, and Independence ✅Dedication to Exceptional Results ✅Proficiency in Various Software and Tools (Gorgias, Meta, Asana, Google chat, Hootsuite, Trello, Shopify, Skype) ✅Skills and Capabilities: ✅Virtual Assistant ✅Calendar Management ✅Appointment Scheduling ✅Social Media Management ✅Email Management and Marketing ✅Lead Generation and Research ✅Customer Inquiries and Support ✅Email Writing and Follow-ups ✅File, Folder, and Email Organization ✅Client Meeting Coordination ✅Supplier and Customer Communication ✅Customer Query Handling via Email or Chat ✅Community Management I am eager to contribute to your team's success in a virtual environment. Let's connect and discuss how I can enhance your company's operations! ✅✅✅ 100% Client Satisfaction Guarantee ✅✅✅ 100% Quality Work Guarantee
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    Twitter/X
    Project Management
    QuickBooks Online
    Canva
    Virtual Assistance
    Gorgias
    Customer Service
    Social Media Management
    IT Project Management
    Tech & IT
    TikTok Marketing
    Time Management
    Data Entry
    Computer Skills
  • $7 hourly
    With over three years of experience as a virtual assistant in a BPO, I bring a wealth of expertise and enthusiasm to the table. Pairing this background with three years of crafting articulate, SEO-friendly articles for businesses in the travel industry, I've perfected both my verbal and written communication skills to deliver exceptional support. My commitment to seamless communication and dedication to customer satisfaction makes me a valuable asset to any project in need of top-tier customer service and reliable support.
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    Product Knowledge
    Complaint Management
    Email Support
    Virtual Assistance
    Order Tracking
    Technical Support
    Relationship Management
    Ecommerce Support
    Article Writing
    Gorgias
    Online Chat Support
    Communication Etiquette
    Phone Support
    Customer Support
  • $7 hourly
    100% Job Success🏆 I'm the perfect fit if you're looking to: 📌 Fix Underlying Crawl and Page Indexing Issues 📌 Improve Search Appearance and Visibility. 📌 Rank on the Top Page of Search Results (Positions 1—5, FAQ section, Knowledge Base, etc.) 📌 Optimize your site's SEO to grow organic traffic. 📌 Rank for specific Keyword Positions amidst tough competition. 📌 Fix Technical SEO issues affecting your site. 📌 Revamp Your Initial Content and Update On-page SEO to Improve SEO Score. 📌 Prepare An Effective SEO Keyword Strategy To Improve Organic Results and Boost Domain Authority. To inquire about my services, feel free to visit my project catalogs, send me a DM or invite me to your job post. I look forward to hearing from you. Best Regards, SEO Abubakar.
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    SEO Writing
    Blog Content
    Social Media Marketing
    Shopify SEO
    SEO Strategy
    SEO Content
    WordPress
    SEO Audit
    On-Page SEO Report
    SEO Competitor Analysis
    Competitor Research
    Organic Traffic Growth
    Technical SEO
    SEO Keyword Research
  • $7 hourly
    🏆 7+ Years of experience & Trusted on both long-term and short-term projects 🌟 Quality First & Client Satisfaction ⏰ Quick Turnaround Time & Prompt Responses A professional with over 7 years of experience who is a motivated and hard-working individual with an eagerness to learn. Proactive and dependable. The key to my success has been to learn quickly and to then reach for a higher personal and professional standard by seeking additional responsibilities. Experienced in: ✅Customer service support ✅Virtual assistance ✅Data entry/web research ✅MS Word, Excel, Google Docs, ✅Shopify I bring strong communication skills to every project, whether it’s customer support, administrative tasks, or content management. As a fast learner and a multi-skilled professional, I’m always open to exploring new ideas and approaches to better serve my clients. What sets me apart: ✅ Quality Focused: I take on a limited number of projects at a time, ensuring each one gets the attention it deserves. I prioritize focus and dedication, always aiming for the best outcome. ✅ Client-Centric Approach: I put myself in the shoes of both my client and their target audience, making sure I understand their needs, expectations, and goals. ✅ Flexible and Reliable: I’m flexible with working hours & budget to fit your schedule, and deadlines are non-negotiable for me. I’m committed to delivering high-quality work on time, every time. ✅ Client Satisfaction: My top priority is 100% client satisfaction. I’m happy to revise content as many times as necessary to ensure the final product exceeds your expectations. For me, anything less than complete client satisfaction is simply not an option. If you're looking for a dedicated, detail-oriented professional who takes pride in delivering excellent results, I’d love to help bring your project to success. Let’s work together to achieve your goals!
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    Data Mining
    Google Sheets
    Writing
    Swahili to English Translation
    Data Scraping
    Online Research
    Data Entry
    English
    Microsoft Excel
    Typing
    Microsoft Word
  • $10 hourly
    As your Data Entry Specialist, you can rest easy! I will meticulously organize, clean, and validate your data in CRM and Excel, ensuring accuracy and efficiency. I provide solutions that improve data operations through high-quality data management, organizing, cleaning, validation, and e-commerce data entry. I specialize in helping businesses manage, analyze, and utilize their data effectively. The following are the primary types of jobs I have done so far: 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨: 𝗗𝗮𝘁𝗮 Management: o Migrating product and customer data. o Data management and organization using Excel, Airtable, and other tools. o Managing databases using Excel or other tools. o Real Estate Data Manager 𝗗𝗮𝘁𝗮 𝗖𝗹𝗲𝗮𝗻𝗶𝗻𝗴 & 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻: o Removing duplicates and inconsistencies from product databases. o Streamlining product catalogs for better performance and navigation. o Data Cleansing - Real Estate Data 𝗗𝗮𝘁𝗮 𝗘𝗻𝘁𝗿𝘆: o Precise data input and database maintenance. o CRM Data Entry & Management - Zoho, Hubspot, Bitrix24, Salesforce o Removing duplicates and ensuring consistency. o Data Entry Product Listing into E-commerce sites o Word, Excel formatting and PDF data Extraction and Editing to Image Format o Data Entry & Excel Formatting Specialist o Data Entry & Email Address Research o PDF Data Entry Specialist o Virtual Assistant – Data Entry Specialist o Data Entry: Excel to Monday.com Transfer o Data Entry Specialist for Business Card Information o Data Entry Specialist for Magento to Zoho Books o Product Data Entry for Square Online Store o Data Preprocessing and Gathering Specialist o Real Estate Data Manager 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐋𝐢𝐬𝐭𝐢𝐧𝐠 🔹 Shopify CSV Upload 🔹 Shopify Product Listings: Bulk uploads, SEO-driven titles, and descriptions to improve search rankings and user experience. 🔹 Data Entry & Management: Accurate and efficient data input, cleansing, and organization using Excel, Airtable, and Google Sheets. 🔹 SEO Optimization: Keyword research, metadata implementation, and image optimization for higher traffic and improved search engine visibility. 🔹 Data Cleaning and Validation: Ensuring accurate, organized, and actionable data for smooth workflows and decision-making. 🔹 Shopify product uploading 🔹 Categorization and tagging 🔹 Image management (sizing, optimization, alt text) 🔹 Managing bulk uploads using pre-formatted CSV templates to save time and ensure accuracy. 🔹 Adding high-quality images, alt text, and metadata for enhanced search visibility. 🔹 Woocommerce product content entry 🔹 Auction Product Research 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗘𝘅𝗰𝗲𝗹/𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗵𝗲𝗲𝘁𝘀: o Using spreadsheets for data management and reporting. o Experienced Google Sheets Data Entry Admin Assistant 𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗠𝗲 𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁? - You will receive prompt Communication from me, I respond to all inquiries within 12 hours to ensure seamless collaboration. - You will get tailored solutions for a single project or ongoing support, I adapt my services to your unique needs. - Proven Results of over 6,600 hours and $60K+ earned while maintaining high client satisfaction. - Expertise in optimizing product listings, creating collections, and improving conversion rates. - Knowledge of HTML, CSS, WordPress, and Shopify. - Proficient in Zoho Books - Graphic design (Adobe Photoshop, Canva, and Illustrator) for product images, banners, and marketing materials. - Proven track record of improving online sales and enhancing store performance. - Passionate about helping businesses grow their online presence and achieve long-term success. - Attention to detail and commitment to delivering high-quality work. 𝗬𝗼𝘂 𝗰𝗵𝗼𝗼𝘀𝗲 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝗺𝗲, 𝗮𝗻𝗱 𝗜 𝗴𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲 𝘆𝗼𝘂 𝘁𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴! • Increased product visibility with SEO-driven strategies. • Time saved through efficient and accurate bulk uploads. • Enhanced customer satisfaction with polished, optimized product listings. I’m committed to helping your Shopify store stand out in the competitive e-commerce market. Let’s collaborate to turn your goals into results! Thank You!
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    CRM Software
    Database
    Data Mining
    Spreadsheet Software
    Company Research
    Accuracy Verification
    Email Communication
    Communications
    Google Sheets
    Product Listings
    Microsoft Excel
    Data Cleaning
    Data Management
    Data Entry
  • $10 hourly
    ⭐⭐⭐⭐⭐"Patricia did a great job communicating with me. She was quick to respond. She solved problems well and suggested new ideas that were useful to me. Good job going above and beyond!" I am an experienced full-time freelancer who’s ready and able to assist business owners with tasks and projects. I specialise in providing administrative support and customer service. With over 5 years dedicated to ensuring efficient operation of organisations My experience and expertise include: - General Administrative Support - Data Collection - Data Entry & Data Validation - Calendar & Email Management - Google Apps (Docs/Google Sheets/Drive) - Microsoft Office Tools (Excel/ Word /Power point) - Report Generation & Preparation - Data Transcription from excel/word into other documentation/word processing - Web Research - Social Media Management (Scheduling posts, creating posts via canva) - Digital filing and document organization My combined corporate work experience of 5 years in Admin Support Role has enriched me to develop processes, systems, policies and procedures and has further equipped me with the right attitude and the required skill sets needed to become more effective and efficient in whatever it is that I am assigned to do. I work on a flexible schedule and available for new projects anytime. 🏆 Reviews and feedback from high profile clients 🏆 The client reviews below describe the quality of work and value that you can expect from working with me. "She is the best!!! Highly so highly recommended!! She achieved all the goals and more. Plus, super friendly and very nice!! Thanks so much Patricia, looking forward to working with you a lot in the near future! Cheers. Thanks again! -Pierre" "Patricia is absolutely amazing. She takes initiative and is very caring even outside of the scope of work. Her passion for the work shines through and has a vast amount of skills to assist with any project!" Let's connect!!!!
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    eBay Listing
    Email Support
    Customer Service
    WordPress
    Dropshipping
    Search Engine Optimization
    WooCommerce
    Product Research
    Trello
    Product Description
    Google Docs
  • $25 hourly
    Productivity Management | Ads Management | Market Research | Funnel Builder I know your time is extremely valuable. As an online entrepreneur you need financial, location and time freedom. I'm here to assist you to gain your time freedom you need excellent support and someone who owns the responsibilities you delegate to them, and who always delivers. I assist entrepreneurs in the online world free their time so they can focus on what really matters to them. I will help you with marketing, sales funnels, Facebook & Google Ads, managing social media and doing tasks that you'd prefer not doing so that you can focus on the bigger picture. I enjoy productivity; from creating schedules, creating efficient and effective systems, decluttering emails, and assisting entrepreneurs achieve their goals . I am proficient in: - Notion - Facebook Ads - Google Ads - Kajabi - WordPress - Zapier - Canva
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    Time Management
    Facebook Advertising
    Zapier
    Notion
    Google Ads
    Virtual Assistance
    Kajabi
    Search Engine Optimization
  • $10 hourly
    I believe customer service isn’t just about fixing issues—it’s about creating experiences that build loyalty. Customers are the heart of your business, and I'm here to make them feel truly valued. Passionate about delivering top-notch customer experiences, I thrive on solving problems, creating connections, and ensuring every customer walks away happy. With a strong background in customer service, I bring patience, empathy, and quick thinking to every interaction—whether it's answering queries, resolving issues, or going the extra mile to exceed expectations. ✅ Strengths & Skills: - Exceptional communication & problem-solving - Fast, friendly, and solutions-focused - Skilled in handling escalations with professionalism & care - Experience in managing high-volume inquiries efficiently - Tech-savvy with CRM and support platforms 🎯 Accomplishments: - Successfully managed and resolved 95%+ of customer concerns on first contact - Led initiatives to improve response times, enhancing customer satisfaction ratings - Recognized for outstanding service & dedication to customer happiness - Maintained a 4.8+ CSAT Score ✨I am the People-Pleaser your Customers need! ✨ Let’s make every interaction a positive one! 🚀
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    Order Processing
    Communication Skills
    Community Engagement
    Gorgias
    Dropshipping
    Customer Satisfaction
    Virtual Assistance
    Order Tracking
    Customer Support
    Order Fulfillment
    Email Support
    Online Chat Support
    Zendesk
  • $10 hourly
    As an experienced and dedicated freelancer, I bring a wealth of skills and expertise to the table. My commitment to hard work, ethical behavior, and effective leadership sets me apart. I prioritize honesty, integrity, and professionalism in all tasks I undertake. With my exceptional service, you can expect more time, less stress, and plenty of smiles along the way. My expertise encompasses a wide range of tasks, including: ➡️ Appointment Scheduling ➡️ Complaint Handling and Resolution ➡️ Email Support ➡️ Administrative Tasks ➡️ Document Control (Google Sheets) ➡️ Email Marketing ➡️ Social Media Management ➡️ SMS Marketing ➡️ Quality Assurance ➡️ Market Research Analysis ➡️ E-Commerce (Shopify, Amazon) ➡️Quality Analyst ➡️Fraud Risk Assessment ➡️Internet Research I am proficient in various tools and platforms such as: ➡️Customer support platforms (Zendesk, Freshdesk, Hubspot, Gorgias, Salesforce, LiveAgent, Zoho) ➡️Communication tools (Zoom, Discord, Airtable, Dropbox, DocuSign, Jotform, Slack, Telegram, ➡️E-commerce tools (Shopify, Stripe, ReAmaze, Loop, ShipStation, PayPal, etc.) ➡️Google Workspace (Gmail, Meets, Docs, Sheets, Drive & Calendar, etc.) ➡️Project Management tools (Jira, Loom, Slack, Trello, Asana) ➡️Social media platforms (Instagram, Twitter, TikTok, Discord, Telegram, LinkedIn, Facebook) and social media management tools (Hootsuite, Buffer) ➡️Graphic design tools (Canva, Figma) WhatsApp, Skype, Signal) ➡️AI tools such as ChatGPT ...and I quickly adapt to new software and platforms. If you're looking for a dependable and skilled Customer Service Specialist/virtual assistant with a successful background in customer service, I am here to help you achieve your goals.
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    Google Ads
    English
    UI/UX Prototyping
    Google Sites
    Figma
    WordPress
    Email Communication
    Elementor
    Web Development
    Adobe Photoshop
    Web Design
  • $10 hourly
    As a Top-Rated Customer Service Specialist and Virtual Assistant, I am committed to delivering exceptional client experiences. With proven expertise in promptly resolving issues and efficiently managing diverse tasks, I specialize in optimizing e-commerce operations to ensure seamless workflows and satisfied customers. What I Offer: 1. Comprehensive e-commerce support using Shopify. 2. Exceptional customer service through Zendesk. 3. Efficient project management with Trello. 4. Enhanced task organization and collaboration using Asana. 5. Effective customer relationship management via HubSpot. 6. Streamlined scheduling and appointments with Calendly. Key Skills: 1. Proactive problem-solving and issue resolution. 2. Strong organizational skills and attention to detail. 3. Excellent written and verbal communication. 4. Ability to handle high-volume customer interactions. 5. Multi-tasking and time management. Tools I Use: 1. Shopify for seamless e-commerce support. 2. Zendesk for top-notch customer service. 3. Trello for streamlined project management. 4. Asana for task organization and collaboration. 5. HubSpot for managing customer relationships and communications. 6. Calendly for efficient scheduling and appointments. Let's Work Together: From email management to travel coordination and social media, I bring a seamless blend of customer-centricity and administrative proficiency. Let’s elevate your business together. Contact me today to discuss how I can help you achieve your goals.
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    PDF Conversion
    Zendesk API
    Data Analysis
    Desktop Support
    Proofreading
    Customer Support
    Customer Relationship Management
    Virtual Assistance
    Microsoft Excel
    Data Entry
    Microsoft Outlook
    Zendesk
    In-App Support
  • $15 hourly
    I am an experienced customer support personnel with four years of active experience as an agent in a call center. I have experience in email handling, inbound and outbound calls. I have experience using Microsoft excel, Ms outlook, Google docs, Google drive and Google calender. My recent experience has been in using asana and podio for task management. I have a friendly aura and I handle tasks assigned to me with enthusiasm. I do respect given timelines, communicate effectively with clients and deliver final documents that meet the needs of my clients aptly. Make me your go-to-guy for all your customer service and virtual assistant needs.
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    Podio
    Customer Service
    Google Docs
    Quality Control
    Slack
    Asana
    Phone Communication
    Phone Support
    Order Processing
    Gorgias
    Zendesk
  • $30 hourly
    🥇🥇🥇 Looking for minimal CSS3 animations, hover effects and/or 100% device responsiveness for your website? You've come to the right place. CSS 3 Animations, Hover Effects & Device Responsiveness with Media Queries Your website should be 100% responsive to different screen sizes. Present your website in a professional manner and grow your business. I'll use CSS media queries to make sure all the elements in your websites are displayed right on different mobile devices. Share your website link and let's chat. Divi by Elegant Themes Customisation & Expert Website Development I will design and develop a full responsive, minimal and professional company website, conference website, blog, eCommerce store and/or a landing pages using DIVI by Elegant Themes. You never have to worry working with me because I'll work and communicate with you through the entire process :) Here's what I can handle professional; eCommerce functionality with WooCommerce, membership functionality with MemberMouse & MemberPress, installing and customizing WordPress theme, clone Divi website, plugin set up and a lot more. You'll never have to work with someone else :) Share your website link and let's chat. I know that my skills are in fact my assets, so I never miss a chance to get more knowledge and experience.
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    Theme Customization
    Website Customization
    Divi
    WordPress e-Commerce
    Avada Theme Customization
    Wordpress Thrive Themes
    WordPress Theme
    WordPress Plugin
    Web Development
    Website Redesign
    WordPress
    CSS 3
    HTML5
  • $35 hourly
    Experienced Digital Project Manager with 12 years of experience streamlining budgeting processes, managing risks associated with projects, and enhancing project output and efficiency. Accountable and managing projects with the highest possible quality, with a clear understanding of the SDLC and various project methodologies: Agile, Scrum, Waterfall and Hybrid. I am an accountable, commercially focused, and diligent project manager with a track record of achievement in the IT, E-commerce, Engineering, Marketing, Entertainment, Web3 and Hospitality industries. Built and maintained strong relationships with stakeholders and external partners, implementing Agile methodology to ensure on-time project delivery. With strong leadership qualities and sound technical expertise, I have what it takes to deliver high quality projects staying within budget, timeline and delivering prime results. Feel free to reach out!
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    Freshdesk
    Customer Support
    Zendesk
    Marketing Strategy
    Report Writing
    Process Infographics
    Leadership Skills
    Team Management
    Research & Strategy
    Project Scheduling
    Agile Project Management
    Project Management
    Digital Project Management
    Project Plans
  • $35 hourly
    Hi there! Are you looking for a dedicated and detail-oriented professional who can handle your projects with precision and deliver results that exceed expectations? Whether you need meticulous web research, seamless data entry, or an impactful social media strategy, I bring a proven track record of delivering high-quality services tailored to meet your unique needs. With over seven years of content & social media management, web & internet research experience, and so much more, I have honed my ability to analyze trends, uncover insights, and provide actionable recommendations. My background includes working with global creatives, professionals and both established and start up companies all over the world, where I consistently delivered exceptional results in research, trend analysis, and project execution. Beyond research, my expertise extends to social media management, where I craft strategies and content that engage audiences and drive brand growth. As a seasoned social media specialist and trainer, I understand the nuances of creating impactful campaigns that resonate across platforms. From managing complex projects and creating dashboards to organizing content and building strategies, I ensure that every task is executed efficiently and with the utmost attention to detail. My diverse experience spans industries, giving me the versatility to adapt to your specific needs and challenges. Let’s collaborate to streamline your operations, enhance your online presence, and achieve your business goals. I’m ready to bring my skills, experience, and dedication to your team. Message me today, and let’s discuss how I can help bring your vision to life.
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    Creative Strategy
    Marketing
    Video Editing
    Content Writing
    Graphic Design
    Social Media Advertising
    Instagram Marketing
    Social Media Content Creation
    Copywriting
    Facebook Advertising
    Social Media Management
    Executive Support
    Data Entry
    Digital Marketing
  • $40 hourly
    I'm an SEO Content Writer, dog mum and mom. I love words and use them to help businesses get the attention of their target audience. My deep passion for business led me here. To a place where I want to solve entrepreneurs' problems by connecting them to the right potential customers through SEO content writing! Naturally, I can imitate your customer's voice and communicate the message intended clearly and concisely. How much is your bad copy sabotaging your business? I am extremely good at one thing. And that is helping Saas and start-ups get visible to their target audience by targeting keywords that match their audience's search intent. HOW DO I DO IT? I don't just target any traffic, but meaningful traffic that will convert. This means driving qualified traffic that is likely to take the intended action. For example, buying, signing up for a service or downloading a freebie. Here is how I will help rank your content ✔️Analyse your website to see what is ranking ✔️Analyse your competitors to see what type of content they are writing and explore and take advantage of the content gaps ✔️Conduct thorough market research to understand your audience's VOC ✔️Conduct keyword research that matches your goals and your target audience's search intent. ✔️Use the keywords to come up with Pillar topics and cluster topics. This will help me never run out of content ideas and make sure you cover all topics your audience are interested in. Doing this will help you become an authority. Do you have a team of writers but don't know how to develop an SEO content strategy? I will help you create an SEO content strategy with all pillars and clusters you need to rank. My SEO briefs (for both pillar and cluster topics) include; 🎯Word count range per article 🎯Number of images to include 🎯Primary keyword to target 🎯All semantic entities to include (related words) and the number of times each should appear. 🎯Relevant FAQs highlighting questions people also ask 🎯Stats and figures to use to support your research 🎯External links to use 🎯The internal links to use 🎯Meta descriptions and title tags 🎯Headings and Subheadings to use in each section When SEO is done right, it can be your primary source of traffic, leads and sales for your business.
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    Blog Writing
    Article Writing
    Social Media Management
    WordPress
    SEO Writing
    Ghostwriting
    Administrative Support
    Customer Service
  • $40 hourly
    Hello there! 👋 I'm Thomas, a seasoned full-stack developer with a solid foundation in electrical and electronic engineering. With over 7 years of professional experience, I bring a unique blend of technical expertise and creative problem-solving skills to the table. Key Skills: ⯄ Software Development: Proficient in crafting robust and scalable desktop, mobile, frontend, and backend applications. ⯄ Database Management: Well-versed in both SQL and NoSQL databases, ensuring efficient data handling and retrieval. ⯄ Game Development: Passionate about creating immersive experiences using Unity and LibGDX. ⯄ Machine Learning: Skilled in leveraging TensorFlow for cutting-edge machine learning projects. ⯄ Programming Languages: Java/Kotlin, JavaScript/TypeScript, C++, C#, Python, Golang, Dart. ⯄ Frameworks: JavaFX, Remix, NextJS, Flutter, Django, Node.js, Nest.js, Compose Multiplatform. ⯄ Engineering Expertise: Proficient in MATLAB, PCB design, Arduino, Raspberry Pi, and firmware development. Why Choose Me: 🚀 Proven Track Record: Successfully delivered a diverse range of projects, showcasing adaptability and problem-solving skills. 💡 Creative Problem Solver: I enjoy tackling complex challenges and finding innovative solutions. 🤝 Collaborative Approach: I thrive in collaborative environments, ensuring effective communication and project success. 🌐 Multidisciplinary Background: With a Bachelor's degree in Electrical and Electronic Engineering, I am well-equipped to handle engineering tasks alongside software development. Recent Projects: 1) Developed both frontend and backend for ANSU marketplace, a Somali based ecommerce platform 2) Developed mobile, frontend and backend for casino game app 3)Developed desktop and backend for a kiosk visitor management system Let's Connect: I'm excited about the possibility of collaborating on your project. Whether it's software development, engineering tasks, or a combination of both, I'm ready to bring my expertise to the table. Let's discuss your vision and how I can turn it into a reality!
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    Ecommerce
    Next.js
    libGDX
    Remix
    NestJS
    JavaFX
    Unity
    React
    Node.js
    C#
    TypeScript
    JavaScript
    Kotlin
    Golang
  • $20 hourly
    I'm Ian a professional Article and Technical Writer. I have 5 years of experience in Article & Content Writing. I am inspired by the continuous need for content, copywriting, and content marketing services. I Ian have the skills to give you the best standard content for your business and company. These contents will ensure your website, online store and blog have up-to-date, informative, and entertaining content. As you may know, the goal of Content is to inform, educate and highlight the features or uses of different products (goods and services). Thus, increasing a desire for the products by the readers. Hence. you can easily have a call to action that will prompt them to make a purchase, subscribe or undertake the action relating to your business. The content I offer will help you do this seemingly. You can achieve a lot with Article Writing and Technical Writing services in your niche. Users on the internet are always happy with enterprises that not only offer products but also offer solutions to their problems. You can tap into this online audience by showing them the solutions you will offer through various content. For this, you need an Article & Technical Writer to help you get this content. With my experience, I will help you get these services at affordable rates. I have the skills to help you scale your business, improve your internet presence, create awareness, educate your customers, etc. You can get a variety of articles in the following niches: 1. Article Writing Niches • Fishing (– Fishing Gears, Bass Fishing, Fly Fishing, etc.) Articles • Painting (– Paint by Numbers, Masterpiece Paints) Articles • Pet (– Pet Wear, Pet Food, Pet's Hygiene) Articles • Hiking and Adventure (– Hiking in Winter, Hiking wear) Articles 2. Technical Article Niches • WordPress (– Themes, Plugins, Hosting, Migration) Content • Project Management Content • WooCommerce (–Themes, Plugins, Payment Gateways, etc.) Content • Web Development – Frontend, Backend, and UI/ UX Designs Content • Amazon Web Services (AWS) Enlighten your audience with great content suitable for all your Content Marketing needs. I hope to work with you soon and offer you the best content.
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    CSS 3
    Custom Web Design
    HTML5
    Web Design
    WordPress Development
    Blog Writing
    Article Writing
    Content Writing
    Search Engine Optimization
    US English Dialect
    Writing
    Copywriting
    SEO Writing
    Website Content
  • $8 hourly
    I am a data entry specialist with excellent communication and time management skills looking to offer data entry, copy editing, copy and paste, data collection, data mining and pdf to word/excel conversion. I have strong multi-tasking and organizational skills and attention to detail. I posses a typing speed of 65 wpm and I have solid experience in accurately inputting large volumes of data into companies' databases using Microsoft Excel. I also have a knack for problem-solving and I work well independently with little oversight.
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    QuickBooks Online API
    HubSpot
    Data Scraping
    Data Mining
    Business Management
    Google Sheets
    Critical Thinking Skills
    Time Management
    Microsoft Excel
    Accuracy Verification
    Computer Skills
    Microsoft Office
    Communications
    Data Entry
  • $9 hourly
    Are you a Solopreneur/start-up overwhelmed with the surfeit of tasks that it takes to keep up with your business/passion? Let me help - I’m equal parts creative and techy I bring 10+ years of experience to the table from diverse niches. I thrive on learning new software, and systems, and embracing change. Innovation is my happy place, and I see it as a form of creativity. I want to learn the overall big picture of your business and understand your pain points. I excel at identifying ways I can assist and/or streamline the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward. I’m a bit obsessed with creating business systems and harnessing the amazing tools for online automation that fit your business and will keep it humming without taking over your life. Ready to let go of doing it all yourself? Let’s talk! Skills: ✅Website Support 👉Tech savvy skills for design/layout, page builds, plugins, and backend theme tweaking. 👉WordPress (using page builder Thrive Architect, Elementor), all in one website platforms - Wix, Weebly, SquareSpace, Showit.) 👉Setup of website client booking/scheduling systems (Calendly, CRM native schedulers, Omnify, Simplybookme) ✅Workflow, systems, and process improvement 👉Online forms to make your business run smoother. (Machform, Paperform, Typeform, Google forms) 👉Project and Task management (Trello, Slack, Monday. com) 👉Digital asset organization and management. (Google suite, Dropbox, Trello, Evernote, Lightroom) 👉Productivity Tools - Evernote, Slack, Zoom, Skype, Google/Apple/Microsoft tools for word processing, spreadsheets, and presentations. ✅Marketing 👉Email marketing setup and implementation. (Active Campaign, Mailchimp) 👉Pinterest Marketing - set up and support. 👉Marketing automation - building opt-in, thank you, sales, and order pages. (Website page builders or stand-alone tools) 👉Facebook Messenger Chatbot Marketing. (Manychat, Mobile Monkey) 👉Digital collateral design and layout for website, marketing and social media. (Photoshop, Canva) ✅E-commerce 👉 Shopify (order fulfillment, refunds processing, Email handling) 👉eBay , Alibaba, Amazon management ✅Customer Service 👉 Email / Live chat support 👉social media handling 👉call /SMS Support 👉 Zendesk If you're seeking a reliable, trustworthy, and professional Team Player then let's connect! 🤝
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    Email Support
    Ecommerce
    Phone Communication
    Online Chat Support
    Social Media Management
    Customer Service
    Product Knowledge
    Customer Support
    Customer Satisfaction
    Cold Calling
    Providing Information to Callers
    Content Writing
    Administrative Support
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